Djmooreplumbing.co.uk Review 1 by Partners

Djmooreplumbing.co.uk Review

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Based on looking at the website, Djmooreplumbing.co.uk appears to be a legitimate plumbing and heating service provider operating in the UK. The site clearly outlines the services offered, areas covered, and provides customer testimonials. However, several crucial elements typically found on highly trusted and established business websites are missing, which could impact a potential customer’s confidence.

Here’s an overall review summary:

  • Company Information: Clearly states business name (DJ Moore Plumbing), services, and contact number.
  • Physical Address: Missing. A physical address is essential for verifying a business’s legitimacy and for any direct correspondence or legal purposes.
  • Company Registration Details: Missing. There’s no mention of a company registration number or VAT number, which are standard for UK businesses and provide transparency.
  • Privacy Policy/Terms & Conditions: Missing. These legal documents are crucial for customer protection regarding data handling and service agreements. Their absence is a significant red flag.
  • Team Information: Mentions “Fully Accredited Team” but lacks individual profiles, qualifications, or accreditations of the plumbers.
  • Pricing Transparency: Missing. No indication of service costs, hourly rates, or typical project pricing, only “Finance Available” and “Request a Quote.”
  • Online Booking/Scheduling: Not available, reliance on quote requests and phone calls.
  • Social Media Presence: Not explicitly linked or promoted on the homepage.
  • Customer Support: Primarily via phone and quote request forms; no live chat or extensive FAQ section for immediate answers.

While the website presents a clean design and outlines its offerings, the absence of key legal and transparency elements means it doesn’t meet the standards of a fully trustworthy online presence for service-based businesses. For consumers, this lack of detail can raise questions about accountability and customer rights.

Best Alternatives for Home Services & Plumbing:

When looking for home services, especially plumbing and heating, it’s vital to choose providers with established reputations, transparent operations, and clear legal frameworks. Here are some highly regarded alternatives in the UK, focusing on platforms that connect you with accredited, vetted professionals, and general resources for property maintenance:

  • Rated People

    • Key Features: Connects homeowners with local tradespeople for various home improvement jobs, including plumbing, heating, and bathroom installations. Tradespeople are rated and reviewed by previous customers.
    • Average Price: Varies significantly by job and tradesperson. Users post their job, and tradespeople provide quotes.
    • Pros: Access to a large network of vetted professionals, customer reviews provide transparency, easy to get multiple quotes, clear job posting process.
    • Cons: Quality can vary depending on the individual tradesperson, requires proactive engagement from the homeowner to compare quotes.
  • Checkatrade

    • Key Features: A directory of vetted and monitored tradespeople, including plumbers and heating engineers. Businesses undergo background checks, and customer reviews are highly emphasised.
    • Average Price: Dependent on the specific service; users request direct quotes from listed tradespeople.
    • Pros: Rigorous vetting process for tradespeople, comprehensive customer reviews, guarantees for work booked through the platform (terms apply), strong reputation for reliability.
    • Cons: Some tradespeople might be pricier due to the vetting process, navigating the large number of listings can be time-consuming.
  • TrustMark

    • Key Features: A government-endorsed quality scheme for tradespeople. All registered businesses are vetted for technical competence, customer service, and trading practices. It covers a wide range of trades, including plumbing and heating.
    • Average Price: No direct pricing; connects to certified businesses who then provide quotes.
    • Pros: High level of consumer protection, assurance of quality and adherence to industry standards, backed by the UK government.
    • Cons: Not a direct booking platform, so still requires contacting individual businesses, fewer direct reviews compared to other platforms.
  • Local Heroes

    • Key Features: British Gas-backed service connecting users with local, qualified tradespeople for various home repairs, including plumbing, boilers, and electrics. Offers fixed prices for many common jobs.
    • Average Price: Transparent, fixed pricing for many common services, quoted upfront.
    • Pros: Backed by British Gas, offers a 12-month guarantee on work, straightforward booking process, fixed pricing for clarity.
    • Cons: May not cover all niche services, availability might be limited in certain remote areas.
  • Which? Trusted Traders

    • Key Features: A scheme run by the consumer champion Which?, endorsing reputable tradespeople through a rigorous assessment process. Offers a dispute resolution service.
    • Average Price: Varies by service and trader; direct quotes are requested.
    • Pros: High standard of vetting, strong consumer protection focus, dispute resolution service, reputable brand association.
    • Cons: Smaller directory of tradespeople compared to larger platforms, assessment process can be lengthy for traders, so not all good local businesses may be listed.
  • Boiler Guide

    • Key Features: Specialises in boiler installations, repairs, and servicing. Provides quotes from local Gas Safe registered engineers.
    • Average Price: Provides comparative quotes from multiple installers; prices depend on boiler type and installation complexity.
    • Pros: Specialised in boilers, connects with Gas Safe registered engineers, helps compare quotes, transparent pricing.
    • Cons: Limited to boiler-related services, not a general plumbing platform.
  • Amazon UK Home Services

    Amazon

    • Key Features: Offers various home services, including plumbing and appliance installation, by vetted local professionals. Services are typically fixed-price and backed by Amazon’s Happiness Guarantee.
    • Average Price: Fixed pricing for specific services, displayed upfront.
    • Pros: Convenient booking through Amazon, Amazon’s A-to-z Guarantee for service quality, pre-vetted professionals, transparent pricing.
    • Cons: Service availability can vary by postcode, range of services might be more limited than dedicated trade platforms.

Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.

IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

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Table of Contents

Djmooreplumbing.co.uk Review & First Look

Based on an initial review of Djmooreplumbing.co.uk, the website presents itself as a professional service provider for heating and plumbing systems in the Bedford and Milton Keynes areas. The design is clean, and the navigation is straightforward, aiming to provide essential information to potential customers. The homepage quickly establishes the core services: boiler installations, repairs, servicing, general plumbing, heating solutions, and bathroom design. The emphasis on “Fully Accredited Team” and “Finance Available” attempts to build trust and broaden accessibility. However, a deeper dive reveals that while the aesthetics are pleasing, the operational transparency and legal disclosures fall short of what a consumer would expect from a highly reputable UK business.

Initial Impressions and User Experience

The website’s user interface is quite intuitive. Upon landing, visitors are greeted with clear calls to action like “Request a Quote” and a prominent phone number. The layout is organised, with distinct sections for services, areas covered, and customer testimonials. This structure helps users quickly find the information they are looking for. The integration of “COVID-19 Update: We are now offering virtual surveys only” shows an attempt at adaptability and customer safety awareness, which is a positive sign of a business responding to contemporary challenges.

Missing Key Information for Trust

Despite the user-friendly design, a significant gap exists in the provision of standard business information. There is no readily visible physical address for DJ Moore Plumbing, nor are there any company registration numbers or VAT numbers. For any business operating in the UK, especially one dealing with home services that often involve significant costs and safety considerations (like gas work), these details are fundamental. Their absence makes it challenging for a consumer to verify the company’s legal standing or to find avenues for formal complaints or legal recourse should issues arise. This lack of transparency is a major point of concern for any consumer seeking to establish a trusted relationship with a service provider. According to the UK government’s Business Companion guide, businesses must provide clear information about their legal identity, including their registered office address and company registration number, in a prominent and easily accessible place.

Understanding Djmooreplumbing.co.uk’s Service Offerings

Djmooreplumbing.co.uk clearly outlines its primary services, which fall into three main categories: boilers, plumbing, and heating, alongside bespoke bathroom design and smart home device installation. Each category is briefly described on the homepage, with links leading to more detailed service pages. This structure is effective in guiding potential clients through their offerings, from routine maintenance to comprehensive installations.

Boiler Services: Installation, Repair, and Servicing

The website highlights boilers as a core service, covering installation, repairs, and annual servicing. This is crucial as boilers are often considered the “heart of the home” for heating. The site mentions that an “outdated boiler not only makes for a cold home, but can also break down any second,” emphasising the importance of replacement and regular maintenance. While the site stresses the team’s ability to “maintain its efficiency with annual servicing, keeping the heart of your home running and prolonging the life of your boiler,” there is no mention of Gas Safe registration. Any professional undertaking gas work in the UK, including boiler installations and repairs, must be on the Gas Safe Register. The absence of this critical certification detail on the homepage or readily accessible in the service descriptions is a serious oversight and a significant red flag for consumer safety and compliance. Gas Safe Register data from 2023 shows that over 1.7 million unsafe gas appliances were found in UK homes over the last decade, underscoring the vital importance of using certified engineers.

General Plumbing and Heating Solutions

Beyond boilers, Djmooreplumbing.co.uk also offers general plumbing services, such as fixing blocked toilets and replacing plumbing systems. For heating, they mention underfloor heating and power flushing, indicating a range of solutions for residential heating needs. The site states, “Tailor your central heating to your requirements,” suggesting a custom approach. While these services are standard for a plumbing company, the lack of detail regarding the specific types of plumbing systems they work with or the scale of projects they undertake (e.g., residential vs. commercial, small repairs vs. major renovations) leaves some questions unanswered.

Bathroom Design and Smart Home Device Integration

The website positions itself beyond basic repairs by offering comprehensive bathroom design services. They claim to “Design your dream bathroom…incorporating a range of products to elevate your bathing experience” and can “tailor your new bathroom to your style and requirements,” including underfloor heating and plumbing system changes. This suggests a more holistic approach to home improvement. Additionally, the inclusion of “Smart Devices” for home heating control is a modern touch, appealing to energy-conscious consumers looking to “minimise wasted energy and lowering your energy bills.” This reflects an awareness of current trends in home efficiency. However, without examples of previous projects, testimonials specifically for these bespoke services, or details on design processes, it’s hard to gauge the actual quality or scope of their offering in these more design-intensive areas.

Djmooreplumbing.co.uk Pros & Cons

Analysing Djmooreplumbing.co.uk reveals a mix of strengths and notable weaknesses. While the website excels in presenting a clear service overview and promoting a professional image, it falls short on critical transparency and detailed information that consumers expect from a reputable service provider in the UK.

Cons

The shortcomings of Djmooreplumbing.co.uk are significant and warrant careful consideration before engaging their services. These points directly impact consumer trust, safety, and accountability.

  • Absence of Gas Safe Registration Details: This is arguably the most critical omission for a company offering boiler and heating services. Any engineer working with gas appliances in the UK must be Gas Safe registered. The website does not explicitly state that their engineers hold this crucial certification, nor does it provide a Gas Safe registration number. This lack of transparency is a major safety concern, as working with gas without proper certification can lead to dangerous situations, including carbon monoxide poisoning or explosions. The Gas Safe Register is the official body for gas safety in the UK, and their website prominently advises consumers to “always ask to see a Gas Safe ID card.” The absence of this detail on Djmooreplumbing.co.uk is highly problematic.
  • Lack of Physical Business Address: The website provides a phone number and a contact form but no physical business address. For a service-based company, particularly one dealing with home installations and repairs, a verifiable physical address is essential for establishing legitimacy, particularly for larger projects. This absence can make it difficult for customers to identify the company’s base of operations or to seek direct recourse if disputes arise. UK consumer protection laws generally expect businesses to provide clear contact information, including a physical address.
  • Missing Company Registration and VAT Numbers: There is no mention of a UK company registration number or a VAT number on the website. These are standard identifiers for legally operating businesses in the UK and provide a layer of accountability and transparency. Their omission raises questions about the company’s legal structure and compliance with business regulations. Reputable companies typically display these details in their footer or on an “About Us” page.
  • No Privacy Policy or Terms & Conditions: The website completely lacks crucial legal documents such as a Privacy Policy and Terms & Conditions. A Privacy Policy is legally required under GDPR (General Data Protection Regulation) for any website collecting personal data (like names, phone numbers, or email addresses through a quote request form). Terms & Conditions outline the contractual agreement between the service provider and the customer, covering aspects like service guarantees, payment terms, cancellation policies, and dispute resolution. The absence of these documents means customers have no clear understanding of their rights, data handling practices, or what to expect in case of disagreements. This is a significant breach of consumer trust and legal compliance.
  • Limited Transparency on Qualifications/Accreditations: While the website mentions “Fully Accredited Team” and “Excellent Customer Feedback,” it offers no specific details about the accreditations themselves or the qualifications of individual plumbers/engineers. There are no logos of industry bodies (e.g., OFTEC for oil heating, NICEIC for electrical work if applicable beyond plumbing, or specific professional associations) nor is there a page detailing the team’s expertise. Generic claims of accreditation without verifiable proof diminish trust.
  • Undated or Vague Testimonials: While testimonials are present, some are dated (e.g., 31st May 2021) and the most recent website update mentioned is 05th November 2021, which means the reviews are quite old. The testimonials are text-based without any direct links to external review platforms (e.g., Google My Business, Trustpilot) where their authenticity could be independently verified. This makes it difficult to assess their genuineness and the ongoing satisfaction of recent customers.
  • No Clear Pricing Structure: The website consistently directs users to “Request a Quote” or mentions “Finance Available” without offering any indicative pricing for common services. While bespoke jobs naturally require quotes, even a range or a typical hourly rate for basic services would enhance transparency and help customers budget. The lack of any pricing information can lead to uncertainty and potentially wasted time for both the customer and the business if their budgets don’t align.
  • Reliance on Virtual Surveys Post-COVID-19 Update: The COVID-19 update states, “We are now offering virtual surveys only.” While understandable during the pandemic, if this policy is still in place, it could hinder thorough assessment for complex jobs requiring an on-site visit and may not be suitable for all types of plumbing or heating issues. The update is dated, making it unclear if this is a current practice or an outdated notice.

Djmooreplumbing.co.uk Alternatives

When evaluating service providers, especially for critical home services like plumbing and heating, it’s prudent to consider alternatives that offer higher levels of transparency, accreditation, and consumer protection. The market for these services in the UK is robust, with several established platforms and individual businesses that prioritise clear communication and legal compliance. Blythinandbrown.co.uk Review

How to Select a Reputable Plumbing/Heating Service

Choosing the right plumbing or heating professional is vital for safety, efficiency, and peace of mind. Here’s a structured approach to selecting a reputable service, focusing on the attributes found in the recommended alternatives:

  1. Verify Accreditations and Certifications:

    • Gas Safe Register: For any gas work (boilers, cookers, gas fires), always confirm that the engineer is Gas Safe registered. Ask to see their ID card and verify their details on the official Gas Safe Register website www.gassaferegister.co.uk.
    • Industry Bodies: Look for affiliations with reputable industry bodies like the Chartered Institute of Plumbing and Heating Engineering (CIPHE) or TrustMark. These indicate adherence to professional standards.
    • Insurance: Ensure they have adequate public liability insurance.
  2. Check for Physical Presence and Legal Information:

    • Business Address: A verifiable physical address builds trust.
    • Company Registration & VAT Numbers: Legitimate businesses in the UK will display these. You can verify company registration via Companies House www.gov.uk/government/organisations/companies-house.
    • Clear Contact Information: Easy access to phone numbers, email, and potentially a live chat.
  3. Review Legal Documents:

    • Privacy Policy & Terms & Conditions: These are non-negotiable for consumer protection and data handling. Ensure they are easily accessible and comprehensive.
    • Guarantees & Warranties: Understand what guarantees they offer on their work and parts.
  4. Examine Online Reputation and Testimonials:

    • Independent Review Platforms: Prioritise reviews on third-party sites like Trustpilot, Google My Business, or Checkatrade, where reviews are harder to manipulate.
    • Case Studies/Portfolio: Especially for larger jobs like bathroom renovations, a portfolio of past work can demonstrate quality.
  5. Seek Transparent Pricing:

    • Clear Quotations: Reputable firms provide detailed, itemised quotes, not just a lump sum.
    • Fixed Pricing (where applicable): For common services, some companies offer fixed prices, which can provide certainty.
  6. Assess Communication and Professionalism:

    • Responsiveness: How quickly do they respond to enquiries?
    • Clarity: Do they explain the problem and solution clearly?
    • Professional Conduct: Are they polite, punctual, and respectful?

The Importance of Due Diligence

Given the issues identified with Djmooreplumbing.co.uk regarding missing legal and safety information, the importance of conducting thorough due diligence cannot be overstated. Engaging an unqualified or unregulated tradesperson, especially for gas or electrical work, carries significant risks to safety and financial security. The alternatives listed previously, such as Checkatrade, Rated People, TrustMark, and Gas Safe Register, all provide mechanisms to help consumers verify the credentials and reputation of tradespeople before any work commences. Choosing a service from a platform that vets its members or an individual company that transparently displays all its legal and professional accreditations significantly reduces potential risks and ensures adherence to UK industry standards and consumer protection laws.

How to Cancel Djmooreplumbing.co.uk Subscription

Based on the information available on Djmooreplumbing.co.uk’s homepage, there is no indication of any subscription-based services. The website primarily advertises one-off plumbing, heating, and bathroom installation services, along with repair and annual servicing for boilers. There is a “Sign Up To Our Newsletter!” section, which would involve an email subscription, but not a service contract or ongoing payment plan beyond the immediate work.

Cancelling a Newsletter Subscription

If you have signed up for the Djmooreplumbing.co.uk newsletter, the process for cancellation is typically straightforward and follows standard email marketing practices: Thelittleecocompany.co.uk Review

  1. Look for an ‘Unsubscribe’ Link: Every legitimate marketing email should contain an “Unsubscribe” link, usually located at the bottom of the email.
  2. Click the Link: Clicking this link will typically take you to a web page where you can confirm your unsubscription.
  3. Confirm Unsubscription: Follow the on-screen prompts to confirm that you wish to stop receiving emails. You might be asked to provide feedback on why you are unsubscribing, but this is usually optional.

If for any reason the unsubscribe link is not present or does not work, you would need to contact Djmooreplumbing.co.uk directly via their “Contact Us” form or phone number (01234 984 076) and explicitly request to be removed from their mailing list. Under GDPR regulations, you have the right to withdraw consent for direct marketing at any time, and businesses must comply with such requests promptly.

No Indication of Recurring Service Contracts

The website does not explicitly mention any service contracts that would require a “cancellation” in the traditional sense, such as monthly boiler maintenance plans or annual membership fees. Services like “annual servicing” for boilers are typically arranged on a yearly basis, meaning customers would schedule and pay for each service independently, rather than being tied into a continuous contract. If a customer has arranged for a specific service (e.g., boiler installation) and wishes to cancel the appointment before the work begins, they would need to contact the company directly via phone or their website’s contact form to discuss their options. Since there are no Terms & Conditions or a cancellation policy publicly available on the website, the terms of cancellation for a booked service would likely be at the discretion of DJ Moore Plumbing or based on standard industry practices and consumer rights for services. For instance, the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 provide consumers with a 14-day cooling-off period for contracts concluded off-premises or at a distance, allowing them to cancel without penalty, though exceptions apply if work has already begun with the consumer’s consent.

Djmooreplumbing.co.uk Pricing

Djmooreplumbing.co.uk’s website provides very little information regarding the pricing of their services. The common theme across the site is to encourage users to “Request a Quote” or “Get a Quote,” indicating that pricing is tailored to individual projects rather than presented as fixed rates or hourly charges.

Quote-Based Pricing Model

The predominant pricing model for Djmooreplumbing.co.uk appears to be quote-based. This is common for many plumbing and heating services, especially for larger jobs like boiler installations, bathroom renovations, or complex heating system repairs, where the scope of work, materials required, and labour time can vary significantly.

  • Customised Quotes: This approach means that customers must contact the company, describe their needs, and potentially undergo a “virtual survey” (as mentioned in their COVID-19 update) to receive a specific price. This allows for flexibility in pricing based on the unique requirements of each job.
  • Finance Available: The website prominently features “Finance Available,” which suggests that they offer payment plans or options for larger, more expensive installations like new boilers or full bathroom refits. This is a common practice for higher-value home improvement services to make them more accessible to customers. However, the details of these finance options (e.g., interest rates, repayment periods, eligibility criteria) are not disclosed on the homepage and would require a direct inquiry. Consumers should always exercise caution and thoroughly review the terms and conditions of any financial agreement.

Lack of Transparent Pricing

A significant drawback is the complete absence of any indicative pricing. Many reputable plumbing and heating companies, even those offering custom quotes for large projects, will provide:

  • Hourly Rates: For smaller repair jobs, a standard hourly labour rate can be useful.
  • Fixed Prices for Common Services: Examples include boiler servicing, landlord gas safety checks, or common repairs like fixing a leaky tap or clearing a simple blockage.
  • Price Ranges: For boiler installations, they might offer a “starting from” price or a range based on boiler type (e.g., combi, system, regular) and complexity of installation.

The lack of any such information on Djmooreplumbing.co.uk means potential customers cannot quickly assess if the services are within their budget without going through the quote request process. This can be inconvenient and time-consuming for consumers who are often comparing several providers. According to a 2022 survey by the Federation of Master Builders, transparency in pricing is a top concern for homeowners when hiring tradespeople, with 70% stating clear pricing as a key factor. Without any upfront pricing, the company risks deterring customers who prefer to have some financial expectation before committing to an enquiry.

Djmooreplumbing.co.uk vs. Established UK Plumbing Services

When evaluating Djmooreplumbing.co.uk, it’s helpful to compare its online presence and reported features against the standards set by more established and widely recognised plumbing and heating service providers in the UK. This comparison highlights areas where Djmooreplumbing.co.uk meets expectations and where it significantly lags behind in terms of transparency, consumer protection, and comprehensive information.

Comparison Points:

  1. Legal & Regulatory Transparency:

    • Established UK Services (e.g., British Gas, Local Heroes, or larger regional firms): Consistently display full company details, including registered office address, company registration number, and VAT number, usually in the website footer or on a dedicated “About Us” page. They also prominently feature their Gas Safe registration number if they perform gas work. Crucially, they provide accessible Privacy Policies, Terms & Conditions, and often detailed complaints procedures in accordance with UK consumer law and GDPR.
    • Djmooreplumbing.co.uk: Lacks a physical address, company registration number, VAT number, Privacy Policy, and Terms & Conditions. The absence of a Gas Safe registration number for a company offering boiler services is a significant regulatory and safety concern. This stark difference in legal transparency is the most critical disparity.
  2. Accreditation & Professional Certification:

    • Established UK Services: Go beyond generic claims. They typically list specific industry accreditations (e.g., Gas Safe, OFTEC, MCS for renewables), provide membership numbers, and often feature profiles of their engineers with their individual qualifications. Many are also members of trade bodies like TrustMark or Checkatrade, which involve independent vetting processes.
    • Djmooreplumbing.co.uk: States “Fully Accredited Team” but provides no verifiable details or logos of accreditation bodies. This general claim without supporting evidence makes it difficult for consumers to confirm the expertise and reliability of their staff.
  3. Pricing Transparency: Lordsales.co.uk Review

    • Established UK Services: While many larger jobs are quote-based, common services like boiler servicing, emergency call-outs, or small repairs often have published fixed prices or clear hourly rates. They might also provide clear, detailed information on finance options, including APR and repayment terms, or link directly to their finance partners.
    • Djmooreplumbing.co.uk: Offers no upfront pricing information whatsoever, requiring all enquiries to go through a quote request. While “Finance Available” is mentioned, no details are provided, meaning customers cannot gauge affordability without direct contact.
  4. Customer Feedback & Reputation Management:

    • Established UK Services: Actively solicit and display reviews from independent platforms (e.g., Trustpilot, Google Reviews, Checkatrade). These platforms provide a level of authenticity as reviews are harder to manipulate. They often respond to reviews, both positive and negative, demonstrating engagement.
    • Djmooreplumbing.co.uk: Features text-based testimonials on its homepage, which are not linked to external, verifiable platforms. The dates on these testimonials are also quite old, raising questions about their recency and continued relevance.
  5. Online Presence & Booking Features:

    • Established UK Services: Often feature online booking systems for routine services, detailed FAQs, live chat support, and active social media channels. Their websites typically have a dedicated blog or resources section offering helpful advice.
    • Djmooreplumbing.co.uk: Relies on phone calls and quote request forms for interaction. There’s no online booking, live chat, or extensive FAQ. The website design is functional but lacks the advanced features common to leading service providers.

The Critical Gap: Trust and Compliance

The primary differentiator between Djmooreplumbing.co.uk and more established counterparts is the lack of foundational elements that build consumer trust and ensure compliance with UK regulations. While a small business might not have the extensive resources of a national company, basic legal requirements (like a Privacy Policy and company registration details) and safety certifications (like Gas Safe registration) are non-negotiable. The absence of these crucial details makes it challenging to recommend Djmooreplumbing.co.uk without significant reservations, especially when compared to alternatives that prioritise transparent operations and robust consumer protection. Consumers seeking plumbing and heating services should always opt for providers that explicitly demonstrate their adherence to these standards.

FAQ

What services does Djmooreplumbing.co.uk offer?

Djmooreplumbing.co.uk offers a range of services including boiler installations, repairs, and servicing, general plumbing solutions (like fixing blocked toilets and replacing systems), heating services (such as underfloor heating and power flushing), comprehensive bathroom design and installation, and smart home device integration for heating control.

Does Djmooreplumbing.co.uk provide emergency plumbing services?

The website mentions, “Whether you have a project in progress or your boiler has broken down, our team are always here to lend a helping hand,” and “Has Your Boiler Broken Down? Speak with the team to see if a simple repair can fix the issue.” This suggests they respond to breakdowns, but it does not explicitly state “emergency” or 24/7 services. It implies a reactive approach to urgent issues.

What areas do Djmooreplumbing.co.uk cover?

Djmooreplumbing.co.uk states that their team works in various areas across Bedford and Milton Keynes, specifically listing Milton Keynes, Buckingham, Bedford, Towcester, Woburn Sands, and Leighton Buzzard. They also have a “View All Areas” link for a comprehensive list.

Is Djmooreplumbing.co.uk Gas Safe registered?

The Djmooreplumbing.co.uk website does not explicitly state that their engineers are Gas Safe registered, nor does it provide a Gas Safe registration number. This is a critical omission for any company performing boiler or gas heating work in the UK.

How can I get a quote from Djmooreplumbing.co.uk?

You can get a quote from Djmooreplumbing.co.uk by using the “Request a Quote” forms found throughout their website, or by calling them directly on the phone number provided: 01234 984 076.

Does Djmooreplumbing.co.uk offer finance options?

Yes, Djmooreplumbing.co.uk states on its homepage that “Finance Available.” However, no specific details about the terms, interest rates, or eligibility criteria for these finance options are provided on the website.

Does Djmooreplumbing.co.uk have a physical address listed?

No, the Djmooreplumbing.co.uk website does not display a physical business address. Only a phone number and a contact form are provided for communication. Thefutureoflondon.co.uk Review

Are there any terms and conditions or privacy policy on Djmooreplumbing.co.uk?

No, the Djmooreplumbing.co.uk website does not appear to have a visible Privacy Policy or Terms & Conditions page. These legal documents are crucial for informing customers about data handling and service agreements.

How old are the customer testimonials on Djmooreplumbing.co.uk?

The customer testimonials displayed on the Djmooreplumbing.co.uk homepage are dated May 2021. The website itself was last updated in November 2021.

Can I book a service online with Djmooreplumbing.co.uk?

No, Djmooreplumbing.co.uk does not offer an online booking or scheduling system. Customers are directed to request a quote or call the provided phone number to arrange services.

What is the COVID-19 update on Djmooreplumbing.co.uk?

The COVID-19 update on Djmooreplumbing.co.uk states that they are “now offering virtual surveys only.” It’s important to note the date of this update to understand if this policy is still current.

Does Djmooreplumbing.co.uk charge for quotes or virtual surveys?

The website does not explicitly state whether quotes or virtual surveys are free or chargeable. Typically, initial quotes for home services are provided without charge, but this should be confirmed directly with the company.

Does Djmooreplumbing.co.uk provide details about their team’s qualifications?

The website states they have a “Fully Accredited Team” but does not provide specific details about individual team members’ qualifications, accreditations, or experience beyond this general statement.

What types of smart devices do Djmooreplumbing.co.uk install?

Djmooreplumbing.co.uk mentions installing “leading smart home devices that can be fully controlled through your phone,” specifically listing “smart thermostats to smart radiator valves” to help minimise wasted energy.

Is Djmooreplumbing.co.uk suitable for large bathroom renovation projects?

Yes, Djmooreplumbing.co.uk offers comprehensive “Bathrooms” services, including design, changing layouts, and plumbing systems, suggesting they handle large-scale bathroom renovation projects.

How frequently should boilers be serviced according to Djmooreplumbing.co.uk?

Djmooreplumbing.co.uk recommends “annual servicing” to maintain boiler efficiency and prolong its life, which aligns with standard industry recommendations.

Does Djmooreplumbing.co.uk have any social media presence linked on their homepage?

No, the Djmooreplumbing.co.uk homepage does not feature any explicit links to social media profiles. Kidsclimbingframes.co.uk Review

Are there any specific guarantees or warranties mentioned for services by Djmooreplumbing.co.uk?

The website does not explicitly mention any specific guarantees or warranties on their work or installed products. This information would likely be provided during the quoting process or within their terms of service, which are not publicly available.

How long has Djmooreplumbing.co.uk been in business according to their website?

The homepage states, “Published by Daniel Moore on 07th June 2021, DJ Moore Plumbing’s Home Page, Updated on 05th November 2021,” indicating the website’s launch date. However, it does not specify how long the business itself has been operating prior to the website’s publication.

What should I do if I want to cancel a newsletter subscription from Djmooreplumbing.co.uk?

If you want to cancel a newsletter subscription, you should look for an ‘Unsubscribe’ link, usually located at the bottom of any email received from Djmooreplumbing.co.uk, and follow the instructions provided to remove yourself from their mailing list.



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