Redlandpropertyservices.com Review 1 by

Redlandpropertyservices.com Review

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Based on checking the website Redlandpropertyservices.com, which now operates as Redland Roofing Cardiff, it presents itself as a legitimate and professional local roofing service.

The site provides clear information about its offerings, experience, and contact details, aligning with what one would expect from a reputable service provider in the home maintenance sector.

Here’s an overall review summary:

  • Company Name: Redland Roofing Cardiff formerly Redland Property Services
  • Services Offered: Roof Repair, Emergency 24/7 Roof Repair, Roof Replacement, Flat Roof Repair, Chimney Removal, Conservatory Roofing, Roof Installation, Flat Roof Replacement, Chimney Repair.
  • Experience: 30+ years in residential roofing.
  • Location: Cardiff, South East Wales.
  • Customer Rating: 4.8* rated service, 99% satisfaction rate based on 100+ customers.
  • Key Promises: Reliability, high-quality workmanship, professional and safe project management, highly competitive pricing, transparent quotations, fully insured.
  • Contact Information: Multiple phone numbers mobile and landline and an email address are provided. A physical address is also listed.
  • Online Presence: The website includes a “Latest News” section with blog posts, links to customer reviews Google, and a local weather widget for Cardiff.

The website appears to be a solid, informative platform for a local roofing business.

It clearly communicates its expertise, range of services, and commitment to customer satisfaction.

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The presence of multiple contact methods, a physical address, and links to external reviews adds layers of trustworthiness.

For a home service like roofing, transparency and accessibility are key, and Redland Roofing Cardiff seems to have these covered.

From an ethical standpoint, offering essential home maintenance services like roofing is permissible and beneficial, ensuring structural integrity and safety for homeowners.

Best Alternatives for Home Repair Services General

When it comes to essential home repair and maintenance, particularly for critical areas like roofing, you want services that are not only skilled but also operate with integrity and transparency.

These alternatives focus on platforms and approaches that connect you with reliable, ethical service providers, or enable you to find them yourself with confidence.

  • Angi formerly Angie’s List

    • Key Features: Comprehensive platform for finding local contractors across various home services, verified reviews, background checks for some pros, service guarantees.
    • Price: Free to use for finding pros. some premium features or booking services might have associated costs.
    • Pros: Wide network of professionals, extensive customer reviews, dispute resolution assistance, easy to request multiple quotes.
    • Cons: Quality can vary between individual contractors, some services might be more expensive than direct hiring, occasional aggressive marketing.
  • HomeAdvisor

    • Key Features: Connects homeowners with prescreened local professionals for home improvement projects, instant booking for some services, project cost guides.
    • Price: Free for homeowners to find pros. contractors pay for leads.
    • Pros: Large database of screened professionals, quick matching with pros, useful cost estimations, broad range of services.
    • Cons: Leads can be oversold to contractors leading to multiple calls, screening process might not catch all issues, reviews can be less detailed than on other platforms.
  • Thumbtack

    • Key Features: Request quotes for custom projects across various categories including home repair, compare bids from local professionals, review profiles and past work.
    • Price: Free for users. professionals pay for leads/jobs.
    • Pros: Highly customizable service requests, direct communication with pros, transparent bidding process, wide variety of services.
    • Cons: Quality of pros can vary, some pros might not respond promptly, can receive many quotes from different providers.
  • Yelp for Home Services

    • Key Features: Extensive user-generated reviews for local businesses, including home services. request a quote feature. direct messaging with businesses.
    • Price: Free.
    • Pros: Massive database of reviews often unbiased, easy to find businesses in your local area, direct contact options.
    • Cons: Review system can be manipulated though Yelp tries to filter, not all businesses are responsive to online requests, less rigorous screening of professionals compared to dedicated contractor platforms.
  • TaskRabbit

    • Key Features: Primarily for smaller tasks and handyman services, but can include minor home repairs. choose “Taskers” based on hourly rates and reviews. flexible scheduling.
    • Price: Hourly rates set by Taskers, plus a service fee.
    • Pros: Good for quick, smaller jobs, transparent pricing, easy booking and communication, background-checked Taskers.
    • Cons: Less suitable for large-scale or specialized projects like full roof replacements, quality varies depending on the individual Tasker, can be more expensive for longer tasks.
  • Local Chambers of Commerce/Business Directories:

    • Key Features: Direct listings of local businesses, often vetted by the chamber, focused on community and local economy.
    • Price: Free to access directories.
    • Pros: Supports local businesses, often provides reliable contacts, good for finding well-established companies, less clutter than large online platforms.
    • Cons: Less comprehensive review systems, might not have as many options as larger platforms, no direct booking or quote requests.
  • Better Business Bureau BBB

    • Key Features: Business profiles, customer reviews and complaints, BBB ratings A+ to F based on various factors including complaint history and transparency.
    • Pros: Provides a reliable indicator of a business’s complaint resolution and ethical practices, useful for checking legitimacy before hiring.
    • Cons: Not a direct hiring platform, ratings are based on specific criteria and don’t guarantee service quality, can be slow to update.

Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.

IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

Table of Contents

Redlandpropertyservices.com Review & First Look

Redlandpropertyservices.com, now operating primarily as Redland Roofing Cardiff, presents a clear, focused online presence for a local roofing contractor.

My initial impression, looking at the website, is that it’s designed to be straightforward and informative, prioritizing essential details for potential customers in South East Wales.

They’ve opted for a “no-frills, all-facts” approach, which, for a service like roofing, can be quite effective.

It avoids overly flashy design elements in favor of a clear articulation of their services, experience, and commitment to local customers.

Website Structure and Navigation

The website’s layout is intuitive. Forexexperts.net Review

Key information such as contact numbers, a call-to-action for quotes, and their claimed 4.8-star rating are prominently displayed.

The main navigation is clean, likely leading to sections like “Our Services,” “About Us,” “Reviews,” and “Contact.” This simplicity ensures that a user, perhaps in a rush due to a roofing emergency, can quickly find what they need without sifting through unnecessary content.

The use of clear headings and concise paragraphs makes the content easily digestible.

First Impressions on Legitimacy

Several elements on the Redland Roofing Cardiff website contribute to a sense of legitimacy. First, the explicit mention of 30+ years of experience in the roofing industry lends significant credibility. In a field where trust is paramount, such a long tenure suggests stability and proven expertise. Second, the prominent display of a “4.8* Rated Service” based on “100+ customers” with a “99% satisfaction rate” immediately builds confidence. While these are self-reported numbers, linking to actual Google reviews as seen in the provided text is a smart move that allows users to verify these claims externally. Third, the inclusion of multiple contact numbers mobile and landline, an email address, and a physical address in St. Mellons, Cardiff, signals transparency and accessibility, which are hallmarks of a trustworthy business.

Redlandpropertyservices.com Features

The Redland Roofing Cardiff website, as analyzed from the provided text, emphasizes core features that directly address the needs of homeowners facing roofing issues. They’re not trying to be everything to everyone. Jazva.com Review

Instead, they’re laser-focused on delivering reliable, professional roofing solutions within their service area.

This specialization is often a good sign, indicating a deeper level of expertise in their niche.

Comprehensive Roofing Services

Redland Roofing Cardiff offers a wide array of services covering almost any residential roofing need.

This comprehensive approach means customers don’t have to juggle multiple contractors for different issues.

  • Emergency 24/7 Roof Repair: This is a crucial service, acknowledging that roof damage often occurs at inconvenient times due to severe weather. The promise of immediate help for leaks, storm damage, or other urgent needs is a significant selling point.
  • Roof Replacement: With over 30 years in the business, they claim expertise in full roof replacement, handling various traditional tiled roofs and modern designs.
  • Standard Roof Repair: Addressing common issues like leaks or damaged tiles promptly to prevent further deterioration.
  • Roof Installation: For new constructions or re-roofing projects, promising high-quality materials and durability.
  • Flat Roof Repair & Replacement: Specializing in flat roofing, including EPDM repairs, which indicates specific skill sets.
  • Chimney Repair & Removal: Comprehensive services for chimney maintenance, from structural repairs to safe removal of old stacks.
  • Conservatory Roofing: Upgrading conservatories to more energy-efficient Metrotile roofs, enhancing comfort and insulation.

Emphasis on Experience and Quality

The website repeatedly highlights the company’s long-standing experience and commitment to quality. Royalorganics.us Review

  • 30+ Years of Experience: This is a cornerstone of their marketing, suggesting deep knowledge of roofing materials, techniques, and common issues in the Cardiff and South East Wales region.
  • Highly Rated Service: The 4.8-star rating from over 100 customers with a 99% satisfaction rate is a strong social proof indicator. It demonstrates consistent customer approval and reliable service delivery.
  • Fully Insured Roofers: This is a critical detail for any home improvement contractor. It provides peace of mind to customers, knowing that they are protected against potential accidents or damages during the work.
  • Modern Approach & UK Industry Standards: Their claim of using “latest roofing techniques and high-quality materials” to meet “top UK industry standards” shows a commitment to current best practices and durability.

Local and Family-Owned Business

The website proudly states that Redland Roofing is a “local family-owned business” in South East Wales.

This aspect often resonates positively with customers looking for personalized service and a contractor invested in their community.

  • Community Focus: Being “local” and “independent” means they focus on “personalised services tailored for the homes and needs of our neighbours.” This suggests a deeper understanding of regional weather patterns, housing styles, and local regulations.
  • Affordable & Competitive Pricing: They emphasize providing “excellent value for your money” with “transparent quotation pricing” to avoid hidden costs. For consumers, especially in the current economic climate, competitive yet transparent pricing is highly valued.

Transparency and Accessibility

Redland Roofing Cardiff provides multiple avenues for potential customers to get in touch and gain confidence.

  • Multiple Contact Points: Several phone numbers mobile and landline are prominently displayed, along with an email address. This makes it easy for customers to choose their preferred method of communication.
  • No Obligation Quotes: Offering free, no-hassle quotes is a standard practice for reputable contractors, allowing customers to understand costs without commitment.
  • Physical Address: The inclusion of a physical address enhances trust, as it indicates a tangible business presence rather than just an online facade.
  • “Latest News” Section: The blog posts on roofing tips and signs of damage not only provide valuable information to homeowners but also position Redland Roofing as an authoritative and helpful resource in the industry.

Redlandpropertyservices.com Pros & Cons

Alright, let’s break down the advantages and disadvantages of Redland Roofing Cardiff based on the information provided on their website.

It’s like evaluating a well-designed playbook – what do they do well, and where might there be areas to consider? Toptrx.org Review

Pros of Redland Roofing Cardiff

  • Extensive Experience 30+ Years: This is a huge plus. In the roofing industry, experience translates directly to expertise, problem-solving capabilities, and a deep understanding of materials and techniques. It suggests a track record of stability and successful project completion.
  • Comprehensive Service Offering: From emergency repairs to full replacements, chimney work, and conservatory roofing, they cover a broad spectrum of residential roofing needs. This “one-stop-shop” approach simplifies things for homeowners.
  • Strong Customer Satisfaction Claims: A 4.8-star rating from over 100 customers with a 99% satisfaction rate is very compelling. While self-reported on their site, the emphasis on Google reviews suggests they are confident in their public perception.
  • Local & Family-Owned: This often means more personalized service, a greater vested interest in local reputation, and a team familiar with regional building codes and weather challenges. It fosters a sense of community trust.
  • Transparency in Pricing: The promise of “highly competitive pricing” and “transparent quotation pricing ensures no cost surprises” is a major relief for customers. Hidden fees are a common fear in home services, so upfront clarity is a big win.
  • Fully Insured: This is non-negotiable for any reputable contractor. It protects both the homeowner and the company in case of accidents or damage during the project. It shows professionalism and responsibility.
  • 24/7 Emergency Service: Offering round-the-clock emergency repairs addresses a critical need. Roof damage often requires immediate attention, and their responsiveness is a significant advantage.
  • Clear Contact Information & Physical Address: Multiple phone numbers, an email address, and a listed physical address contribute significantly to legitimacy and ease of communication. It’s easy for potential clients to reach them.
  • Informative Website Content: The “Latest News” section with articles on choosing roofers, signs of damage, and flat roof types provides valuable educational content for potential customers. This helps establish them as experts and a trusted resource.

Cons of Redland Roofing Cardiff

  • Reliance on Self-Reported Metrics: While they mention Google reviews, the primary numbers 4.8 stars, 99% satisfaction are presented directly on their site. While they link to Google reviews, independent verification of the volume of those reviews directly on third-party sites would further solidify these claims for a new user.
  • Geographic Limitation: Their services are explicitly limited to Cardiff and South East Wales. While this is typical for local businesses, it means they are not an option for anyone outside this specific region.
  • No Online Booking/Scheduling: While they encourage calls and quotes, there doesn’t appear to be a direct online booking or scheduling system for services beyond requesting a quote. For some digitally-native users, this might be a slight inconvenience.
  • Lack of Detailed Project Portfolio/Case Studies: While they mention “30+ years experience” and “successful roof replacement,” the website text doesn’t explicitly mention or link to a detailed portfolio of past projects with images or case studies. Visual proof of workmanship can be very convincing for potential clients.
  • Limited Information on Warranty/Guarantees: While they promise “quality results every time” and “lasting roof,” the website text doesn’t explicitly detail specific warranty periods for their work or materials. This is a common question for roofing services and clearer information would be beneficial.
  • Absence of Online Testimonials/Videos: Beyond links to Google reviews, the website doesn’t showcase specific video testimonials or more detailed written client stories that could add a more personal touch and further build trust.
  • No Immediate Pricing Estimates beyond “competitive”: While “no obligation quotes” are offered, some websites provide ballpark estimates for common repairs or installations. This could help users gauge feasibility before requesting a full quote.

Overall, the pros significantly outweigh the cons, especially for a local service business.

The areas identified as “cons” are largely minor improvements that could further enhance user experience and trust, rather than fundamental flaws in their presented business model or legitimacy.

Redlandpropertyservices.com Alternatives

When evaluating home service providers, especially for something as critical as roofing, it’s always smart to have alternatives in your back pocket. The goal isn’t just to find any roofer, but to find one that aligns with your specific needs, budget, and ethical considerations. While Redland Roofing Cardiff appears solid, exploring other avenues ensures you’re making the most informed decision. Think of it like comparing different fitness programs—you’re looking for the best fit for your goals.

Direct Local Competitors

In any given region, there are typically several reputable companies offering similar services.

The key here is to leverage local resources to find them. Thevegankindsupermarket.com Review

  • Search for “Roofing Companies Cardiff”: A simple Google search is your first port of call. Look for companies with high ratings, established websites, and strong local presence.
  • Local Business Directories e.g., Yellow Pages UK, Yell.com: These traditional directories, now mostly online, often list established local businesses. They can help you discover other companies operating in Cardiff and South East Wales.
  • Word-of-Mouth Referrals: Ask neighbors, friends, and family in the Cardiff area for recommendations. Personal experiences are often the most reliable endorsements.

Platforms for Finding Local Contractors

These online platforms act as aggregators, connecting you with multiple service providers in your area, allowing for comparison and review.

  • Rated People: Popular in the UK, Rated People allows you to post your job, and then tradespeople respond with quotes. You can view their profiles, ratings, and reviews from previous customers. It’s a competitive marketplace, which can be good for getting fair pricing.
  • MyBuilder: Similar to Rated People, MyBuilder connects homeowners with local tradespeople. You describe your job, and interested professionals contact you. They emphasize verified reviews and professional profiles.
  • Checkatrade: Checkatrade prides itself on vetting its members, performing checks on qualifications, insurance, and reputation. They publish customer reviews, which are rigorously checked to ensure authenticity. This provides a higher level of assurance for homeowners.
  • TrustMark: This is a government-endorsed quality scheme in the UK. Tradespeople registered with TrustMark have met specific standards of competence, consumer protection, and customer service. Always a good sign if a contractor is TrustMark approved.

DIY Resources & Guides for minor repairs/understanding scope

While you likely won’t be replacing your own roof, understanding the basics can help you make informed decisions and communicate effectively with contractors.

  • DIY & Home Improvement Guides e.g., Screwfix: While Screwfix is a retailer, their guides often provide valuable insights into home repair, materials, and processes. This can help you understand the scope of work and potential costs.
  • Online Roofing Forums/Communities: Platforms like Reddit’s r/homeowners or specific UK DIY forums can offer advice, common pitfalls, and experiences from other homeowners, helping you refine your questions for contractors.

Considerations When Choosing an Alternative:

  • Verify Credentials: Always check for appropriate licensing, insurance especially public liability insurance, and any relevant certifications.
  • Read Reviews Beyond the Website: Don’t just rely on testimonials on a company’s own site. Look at independent platforms like Google Reviews, Trustpilot, or the platforms mentioned above.
  • Get Multiple Quotes: Contact at least three different companies for quotes. This helps you compare pricing, proposed solutions, and professionalism.
  • Check for Guarantees/Warranties: A reputable roofing contractor should offer a warranty on their workmanship and the materials used. Understand what’s covered and for how long.
  • Clarity on Contract & Payment: Ensure all terms, including the scope of work, timeline, payment schedule, and materials, are clearly outlined in a written contract before any work begins. Avoid companies demanding full payment upfront.

By utilizing these alternatives and applying diligent vetting, you can confidently select a roofing service that meets your needs and provides peace of mind.

How to Work with Redlandpropertyservices.com Redland Roofing Cardiff

There’s no complex online portal or subscription model, which simplifies things for a local service.

Think of it as old-school reliability meets modern web presence. Quickhr.co Review

Initial Contact and Quote Request

The website clearly emphasizes direct communication as the first step.

  1. Phone Call: The most prominent call to action is to “Call us today” or “Call us on 07884 013048.” They provide multiple numbers mobile and landline which indicates availability. This is likely the fastest way to get an initial response, especially for emergency repairs.
  2. Request a Service or Quote Form: There are several prompts like “Request A Service or Quote” and “Arrange a roofing quote.” These likely lead to a contact form on their website where you can submit your details and describe your roofing needs. This is ideal if your issue isn’t urgent or if you prefer written communication.
  3. Email: An email address [email protected] is also provided. This offers another channel for non-urgent inquiries or to send supporting documents or photos of your roof.

Once you make initial contact, they will likely:

  • Discuss Your Needs: Understand the nature of your roofing problem e.g., leak, storm damage, need for a full replacement.
  • Schedule an Assessment: For most significant roofing jobs, they’ll need to conduct an on-site inspection to accurately assess the damage or scope of work.
  • Provide a “No Obligation Quote”: As highlighted on their site, they offer free, transparent quotes. This quote should detail the work to be done, materials, labor costs, and project timeline.

Project Execution and Communication

Once you agree to a quote and proceed with the service, the process should involve clear communication and professional execution.

  • Project Planning: They will outline the steps involved, expected duration, and any necessary preparations on your part.
  • Professional Team: Their website emphasizes “expert team” and “seasoned team of professionals,” suggesting a well-trained and capable workforce.
  • Safety and Quality: They pride themselves on “professional, safe project management” and aiming to meet “top UK industry standards” using “high-quality materials.” This should translate to a meticulous and secure work environment.
  • Ongoing Communication: During the project, expect updates on progress, any unforeseen issues, and how they are being addressed. A good contractor keeps you informed.

Post-Service and Reviews

After the work is completed, a reputable service like Redland Roofing Cardiff should aim for your satisfaction.

  • Final Inspection: A walkthrough or inspection to ensure all work has been completed to your satisfaction and agreed-upon standards.
  • Payment: Adherence to the agreed-upon transparent payment schedule.
  • Feedback/Reviews: They encourage customers to “Review Us Today” and link to their Google review page. Providing feedback, whether positive or constructive, is crucial for both the business and future customers. If you’re satisfied, leaving a positive review can significantly help a local business.

Things to Keep in Mind:

  • Be Specific: When contacting them, be as detailed as possible about your roofing issue. Photos can often help convey the problem effectively.
  • Ask Questions: Don’t hesitate to ask about their insurance, specific materials they’ll use, warranty details, and what’s included in the quote.
  • Get Everything in Writing: Ensure the agreed-upon quote and scope of work are documented in writing before any work commences. This protects both parties.

Given their emphasis on customer satisfaction and transparent communication, working with Redland Roofing Cardiff should be a relatively smooth experience, typical of established local service providers. Burnoutmotor.com Review

Redlandpropertyservices.com Pricing

When it comes to pricing for services like roofing, you’re not going to find a simple, fixed menu of costs. It’s not like buying a product off a shelf.

Instead, Redland Roofing Cardiff operates, as any reputable roofing company should, on a quote-based system.

Their website text explicitly highlights “highly competitive pricing” and “transparent quotation pricing” as core tenets of their business model.

Understanding “Competitive Pricing”

“Highly competitive pricing” means they aim to offer rates that are in line with, or slightly better than, other reputable roofing contractors in the Cardiff and South East Wales area.

This doesn’t necessarily mean “the cheapest.” In roofing, the cheapest option can often lead to subpar materials or workmanship, resulting in more costly repairs down the line. Cicsimmigration.com Review

Instead, “competitive” implies a balance of quality and cost-effectiveness.

  • Market Awareness: They are likely aware of what other established roofers in their region charge for similar services.
  • Value Proposition: Their goal is to demonstrate that while their prices are competitive, the value you receive—through their 30+ years of experience, quality materials, and skilled labor—justifies the investment.
  • No Compromise on Quality: They state, “We will not compromise on materials or craftsmanship.” This is important because cutting corners on roofing can lead to serious structural issues for your home.

The Importance of “Transparent Quotation Pricing”

This is arguably more crucial than just “competitive.” Transparent pricing means:

  • Detailed Breakdowns: Your quote should itemize costs for labor, materials, waste disposal, and any other associated fees. You should know exactly what you’re paying for.
  • No Hidden Costs: The promise of “no cost surprises” means the price you are quoted is the price you pay, barring any unforeseen complications that would be discussed and agreed upon before additional work or charges proceed.
  • Written Quotes: Expect a formal, written quote that you can review and understand. This serves as a binding agreement.

Factors Influencing Roofing Project Costs

The cost of a roofing project from Redland Roofing Cardiff, or any roofer for that matter, will vary significantly based on several key factors:

  1. Type of Service: An emergency repair for a few loose tiles will be vastly different in cost from a full roof replacement. Flat roof repairs often differ from pitched roof work.
  2. Scope of Work: The extent of the damage or the size of the area needing work is a primary driver of cost.
  3. Materials Used: Different roofing materials e.g., traditional tiles, slate, EPDM for flat roofs, Metrotile for conservatories have varying costs. Higher quality or specialized materials will increase the overall price.
  4. Roof Accessibility and Complexity: A simple, easily accessible roof will cost less to work on than a complex roof with multiple pitches, chimneys, skylights, or difficult access points.
  5. Labor Hours: The time it takes for their experienced team to complete the work is a significant cost component. More complex jobs require more specialized labor hours.
  6. Disposal Fees: Removing old roofing materials incurs waste disposal costs, which are typically factored into the quote.
  7. Emergency vs. Scheduled Work: Emergency call-outs, especially 24/7 services, might have a premium associated with them due to the urgency and irregular hours.

How to Get a Price from Redland Roofing Cardiff:

The process is clear:

  1. Contact them: Use their phone numbers, email, or website contact form.
  2. Describe your need: Explain the roofing issue or project you have in mind.
  3. Schedule a free assessment: They will likely need to visit your property to accurately gauge the work required.
  4. Receive a no-obligation quote: They will provide a detailed, transparent quotation based on their assessment.

In essence, Redland Roofing Cardiff’s pricing strategy aligns with industry best practices for a local service provider: provide competitive, transparent, and detailed quotes after a thorough assessment. Elite-profit.com Review

This approach is ethical and prevents misunderstandings down the line.

Redlandpropertyservices.com vs. Local Competitors

When a homeowner in Cardiff or South East Wales needs roofing work, they’ll likely consider a few options.

Redlandpropertyservices.com, now operating as Redland Roofing Cardiff, aims to stand out from the crowd.

Let’s stack them up against what a typical local competitor might offer and where Redland aims to differentiate itself.

It’s like evaluating two different tools for the same job – both might get it done, but one might have a sharper edge or a better grip. Towngardensandcitypets.com Review

Key Differentiators for Redland Roofing Cardiff:

  1. Established History 30+ Years: This is perhaps their strongest card. Many local competitors might be newer or have less documented experience. Redland emphasizes a long tenure, suggesting stability, deep knowledge, and a proven track record. This level of experience often means they’ve seen and solved almost every roofing problem imaginable.
  2. Explicit 4.8 Rating & 99% Satisfaction:* While many local businesses will claim good reviews, Redland puts specific numbers 4.8 stars, 100+ customers, 99% satisfaction front and center and links to external Google reviews. This level of transparency in metrics sets them apart from competitors who might just vaguely state “great reviews.”
  3. Family-Owned & Local Focus: They lean heavily into their identity as a “local family-owned business.” This often translates to a more personal touch, greater investment in local reputation, and a nuanced understanding of regional building types and challenges. Larger, more corporate roofing companies might lack this personal connection.
  4. 24/7 Emergency Service: Not all local roofers offer genuine 24/7 emergency response. This specific promise for immediate help during crises is a significant competitive edge, especially in a region prone to various weather conditions.
  5. Transparent & Competitive Pricing: While all roofers provide quotes, Redland emphasizes “transparent quotation pricing” to ensure “no cost surprises.” This directly addresses a common fear consumers have about hidden fees or escalating costs during home repairs, which might not be as explicitly highlighted by some competitors.
  6. Comprehensive Service Range: Offering everything from emergency repairs to chimney removal and conservatory roofing means a homeowner can rely on one company for diverse needs, rather than searching for specialists for each specific issue. Some smaller competitors might specialize in only one or two areas.
  7. Physical Address & Multiple Contact Points: Providing a clear physical address, multiple phone numbers, and an email addresses solidifies their legitimacy and accessibility, which might not always be as prominent or varied for all local businesses.

Where Local Competitors Might Be Strong:

  1. Niche Specialization: Some local competitors might specialize exclusively in, say, flat roofs or heritage roofing, potentially offering an even deeper, hyper-focused expertise in that very specific area, though Redland’s text suggests strong flat roof skills.
  2. Unique Material Expertise: A competitor might have a strong reputation or unique certifications for a particular type of cutting-edge or uncommon roofing material that Redland may not explicitly highlight though Redland mentions Metrotile.
  3. Smaller Scale, Potentially Lower Overhead: A very small, one-person or two-person operation might have lower overheads, potentially allowing for slightly lower pricing on very small, straightforward jobs. However, they might lack the capacity for larger projects or 24/7 emergencies.
  4. Specific Local Recognitions/Awards: Some competitors might hold specific local awards or very niche community recognitions that could appeal to certain segments of the market.
  5. Extensive Online Portfolio: While Redland talks about its experience, some competitors might have very detailed online portfolios with numerous before-and-after photos, video walkthroughs of projects, or client testimonials embedded directly on their site, which can be very visually compelling.

In essence, Redland Roofing Cardiff positions itself as a highly experienced, reliable, and transparent local full-service roofing provider.

Their emphasis on longevity, customer satisfaction metrics, and emergency response makes them a strong contender in the Cardiff market.

For a homeowner, comparing Redland with other local options would involve getting multiple quotes, checking independent reviews on platforms like Checkatrade or MyBuilder, and assessing the clarity and professionalism of each contractor’s communication and proposed solution.

How to Cancel Redlandpropertyservices.com Services / Get Refunds

Given that Redlandpropertyservices.com has transitioned to Redland Roofing Cardiff, and their business model is based on providing local roofing services rather than subscriptions or products, the concept of “cancellation” or “refunds” operates differently than it would for a SaaS company or an e-commerce store. You’re not cancelling a subscription.

You’re either declining a service, stopping a job in progress, or seeking resolution for work already completed. Kawaiivibe.com Review

Cancelling a Requested Service or Quote

If you’ve contacted Redland Roofing Cardiff for a quote or service, but haven’t yet agreed to proceed with any work i.e., no contract has been signed and no work has begun, the process is straightforward:

  1. Inform Them Directly: The simplest and most direct method is to contact them via phone or email to explicitly state that you no longer require their services or the proposed quote. A brief, polite message is sufficient.
    • Phone: Call one of their provided numbers e.g., 07884 013048, 07796 588027, 029 2079 2131.
    • Email: Send an email to [email protected].
  2. No Financial Obligation: Since their quotes are “no obligation,” there should be no financial penalty or further action required from your end if you decide not to proceed.

Cancelling Work in Progress

If you’ve already signed a contract and work has commenced, cancelling becomes more complex and will depend on the terms outlined in your agreement.

  1. Review Your Contract: The first step is always to meticulously review the contract you signed with Redland Roofing Cardiff. It should contain clauses regarding termination, payment for work already completed, and any potential cancellation fees.
  2. Communicate Immediately: Contact them via phone and follow up with an email to create a written record explaining your desire to stop the work.
  3. Negotiate Costs: You will likely be liable for the cost of work already performed, materials purchased specifically for your job, and potentially a demobilization fee. A reputable company will provide a clear breakdown of these costs.
  4. Professional Conduct: Maintain professional communication. Be clear about your reasons, but avoid accusations unless explicitly necessary and backed by evidence. The goal is to reach a fair resolution.

Seeking Refunds for Completed Work

“Refunds” typically apply when there’s dissatisfaction with a completed service and you believe the work was not performed to agreed-upon standards or was faulty.

  1. Identify the Issue: Clearly document what you believe is wrong with the completed work. Take photos or videos, and note specific dates or observations.
  2. Review Your Warranty/Guarantee: Their website mentions a commitment to “quality results every time” and “lasting roof” but doesn’t detail a specific warranty period in the provided text. A standard roofing warranty covers workmanship and materials for a certain period e.g., 5, 10, or 20 years. Check your contract for these details.
  3. Contact for Rectification: The first step is always to contact Redland Roofing Cardiff directly and explain the issue. A reputable company will typically return to assess the problem and attempt to rectify it under warranty.
    • Explain the problem clearly.
    • Provide any supporting documentation photos, original quote, contract.
    • State your expectation e.g., repair, re-do, partial refund.
  4. Mediation/Dispute Resolution if needed: If direct communication doesn’t resolve the issue, and if Redland Roofing Cardiff is a member of a trade association or a scheme like TrustMark which homeowners should always check for, you might have access to their dispute resolution services.
    • Trading Standards: In the UK, consumers can contact their local Trading Standards office for advice on consumer rights and potential routes for dispute resolution.
    • Small Claims Court: As a last resort for significant disputes that cannot be resolved amicably, pursuing a claim through the small claims court might be an option.

In summary, for a service provider like Redland Roofing Cardiff, “cancellation” is about stopping a potential or ongoing project, and “refunds” are about seeking satisfactory rectification or compensation for substandard work.

Always rely on your signed contract and clear communication. Vikingstrength.net Review

Frequently Asked Questions

What is Redlandpropertyservices.com?

Redlandpropertyservices.com is the former website for a local roofing contractor now operating as Redland Roofing Cardiff, specializing in residential roofing services in Cardiff and South East Wales.

What services does Redland Roofing Cardiff offer?

Redland Roofing Cardiff offers a comprehensive range of services including emergency 24/7 roof repair, standard roof repair, roof replacement, flat roof repair and replacement, chimney repair and removal, and conservatory roofing.

How much experience does Redland Roofing Cardiff have?

The company explicitly states they have over 30 years of experience in all types of residential roofing and materials.

Is Redland Roofing Cardiff a reputable company?

Based on its website, Redland Roofing Cardiff appears reputable, highlighting 30+ years of experience, a 4.8-star rating from over 100 customers, and claims of being fully insured and offering transparent pricing.

What areas does Redland Roofing Cardiff serve?

Redland Roofing Cardiff serves Cardiff and the wider South East Wales region. Localelectricianbids.com Review

Does Redland Roofing Cardiff offer emergency services?

Yes, they explicitly advertise 24/7 emergency roof repair services for immediate help with leaks, storm damage, or other urgent roofing needs.

How can I get a quote from Redland Roofing Cardiff?

You can get a quote by calling them directly on one of their provided phone numbers or by submitting a request through the “Request A Service or Quote” form on their website.

Are quotes from Redland Roofing Cardiff free?

Yes, the website states they offer “no obligation quotes” for their services.

Is Redland Roofing Cardiff fully insured?

Yes, their website states they have “Fully Insured Roofers,” which is crucial for consumer protection.

How does Redland Roofing Cardiff ensure quality?

They claim to use the latest roofing techniques and high-quality materials, aiming to meet top UK industry standards, and emphasize their commitment to excellence for quality results. Ogila.com Review

Can I trust the customer reviews mentioned on their site?

The website prominently displays a 4.8-star rating and mentions linking to Google reviews, which allows for independent verification of customer feedback.

Is Redland Roofing Cardiff a local business?

Yes, they identify themselves as a “local family-owned business” serving Welsh communities.

What kind of roof repairs can they handle?

They specialize in various roof repairs, including standard leaks, ruined tiles, storm damage, and also offer specialized flat roof repairs e.g., EPDM.

Do they replace roofs, or just repair them?

They offer both roof repair and full roof replacement services for various types of residential roofs.

Can Redland Roofing Cardiff help with chimney issues?

Yes, they provide both chimney repair brickwork, flashing and chimney removal services. E3.monthjob.com Review

How do their prices compare to other roofers?

They claim to offer “highly competitive pricing” and “affordable, reliable roofing services,” with transparent quotations to avoid hidden costs.

What kind of guarantee or warranty do they offer?

While the website emphasizes “quality results every time” and a “lasting roof,” specific details about warranty periods are not explicitly provided in the website text, so it’s advisable to ask for this in writing during the quoting process.

How do I cancel a service request if I change my mind?

If no contract has been signed or work started, simply contact them by phone or email to inform them you no longer require the service.

If work has commenced, review your contract for cancellation terms.

What if I am unhappy with the completed work?

If you are unhappy, you should contact Redland Roofing Cardiff directly to explain the issue and request rectification.

It’s advisable to have any warranty details from your contract ready.

Where is Redland Roofing Cardiff located?

Their listed address is 16 Shirenewton Caravan Site, Wentloog Rd, St. Mellons, Cardiff, CF3 2EE.



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