
Based on checking the website, Americaneyeglassrepair.com appears to be a legitimate and well-established service for eyeglass and sunglass repairs.
The site provides clear information regarding their services, pricing, and operational model, which includes both walk-in and mail-in options.
They emphasize their long-standing experience and high customer satisfaction ratings.
Overall Review Summary:
- Website Clarity: High, clearly outlines services, pricing, and contact methods.
- Customer Testimonials: Abundant and seemingly authentic, with specific dates and names.
- Physical Presence: 16 locations across 6 states, enhancing trustworthiness.
- Pricing Transparency: Repairs typically range from $39-$69, with a clear note about potential additional costs for original replacement parts. No payment required until job completion.
- Experience: Claims to have been repairing eyewear since 1987, with 35 years of experience.
- Service Guarantee: Mentions “Guaranteed Repairs” but lacks specific details on the guarantee terms.
- Information Accessibility: Easy to find contact information, store locations, and mail-in instructions.
- Social Media Presence: Links to Facebook, Instagram, and YouTube.
- Ethical Considerations: The service provides a practical and valuable solution for repairing broken eyeglasses, promoting resourcefulness and potentially saving consumers money, which aligns with principles of avoiding waste and prudent financial management. There are no elements on the website that raise ethical concerns from an Islamic perspective.
The website strongly conveys professionalism and reliability.
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The directness in their communication, such as providing a national customer service line and encouraging users to send pictures for quotes, builds confidence.
The numerous positive customer reviews, coupled with their long history in the business and multiple physical locations, lend significant credibility.
While the specific terms of their “Guaranteed Repairs” aren’t immediately detailed on the homepage, the overall presentation suggests a commitment to customer satisfaction.
This service offers a practical and beneficial solution for everyday needs, encouraging sustainability by repairing items rather than always replacing them.
Best Alternatives for Eyeglass Repair Services or related practical repair/maintenance services:
- Eyeglass Repair Kit:
- Key Features: Small screwdrivers, screws, nose pads, tweezers, cleaning cloth. Essential for minor, at-home fixes.
- Average Price: $8 – $20
- Pros: Highly affordable, convenient for quick fixes, empowers self-reliance.
- Cons: Limited to minor repairs, requires some DIY skill, may not work for complex breaks.
- Zenni Optical for affordable new frames:
- Key Features: Online retailer offering a vast selection of prescription eyeglasses and sunglasses at very low prices.
- Average Price: $10 – $100+ for frames and basic lenses
- Pros: Extremely budget-friendly alternative to repair if frames are beyond fixing, wide variety of styles.
- Cons: Not a repair service, requires purchasing new frames, no in-person fitting.
- EyeBuyDirect for affordable new frames:
- Key Features: Another popular online eyewear retailer with frequent sales and a wide range of frame styles and lens options.
- Average Price: $20 – $150+
- Pros: Good value, extensive selection, virtual try-on tools.
- Cons: Similar to Zenni, it’s for new purchases, not repairs, requires knowing your prescription.
- Local Opticians or Optical Stores:
- Key Features: Many local optical shops offer minor repairs, adjustments, and sometimes more complex fixes, often with in-person service.
- Average Price: Varies widely, some minor adjustments may be free, repairs can range from $10 – $70.
- Pros: Immediate service, professional assessment, personalized attention.
- Cons: Pricing can be less transparent, limited by individual store capabilities.
- Bondic Liquid Plastic Welder:
- Key Features: UV light-activated liquid plastic that cures in seconds, useful for bonding, building, fixing, and filling.
- Average Price: $15 – $25
- Pros: Versatile for various small repairs, strong bond, can fix plastic frames.
- Cons: Requires precision, not suitable for all materials e.g., metal frames, temporary fix for complex breaks.
- Loctite Super Glue Gel Control:
- Key Features: A versatile super glue in a gel formula for better control, ideal for small, precise bonding tasks.
- Average Price: $5 – $10
- Pros: Inexpensive, widely available, effective for reattaching small broken plastic pieces.
- Cons: Can be messy, not ideal for load-bearing joints, can damage certain frame materials if not applied carefully.
- LensCrafters for in-person service and new frames:
- Key Features: Major optical retail chain offering eye exams, a wide selection of frames, and in-store adjustments and minor repairs.
- Average Price: Prices for new frames vary, repairs often free for minor adjustments, complex repairs quoted individually.
- Pros: Widespread locations, professional staff, often quick service for minor issues.
- Cons: Primarily focused on sales of new eyewear, repair capabilities may be limited compared to specialized repair services.
Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.
IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.
Americaneyeglassrepair.com Review & First Look
When you land on Americaneyeglassrepair.com, the first impression is one of clarity and purpose.
The website immediately communicates its core service: repairing eyeglasses and sunglasses.
It doesn’t bog you down with unnecessary graphics or distractions.
Instead, it focuses on getting you the information you need to understand their process and determine if they’re the right solution for your broken frames.
This straightforward approach is a breath of fresh air in an online world often cluttered with excessive marketing. Havenzone.com Review
Initial Site Navigation and User Experience
The navigation is intuitive.
Key calls to action like “Send us a picture of your broken frame for a quote” are prominently displayed, guiding users directly to the most common starting point.
The phone number is also highly visible, catering to those who prefer direct communication.
This dual approach to initial contact—online submission and phone —demonstrates a user-centric design philosophy.
From a technical standpoint, the site loads quickly, and the layout is responsive, making it accessible on various devices. Worldclasscostumes.com Review
The use of clear headings and concise paragraphs ensures that information is digestible, even for users who are not particularly tech-savvy.
Trust Signals and Credibility
One of the first things that stands out on Americaneyeglassrepair.com is the emphasis on “Thousands of 5 Star Reviews!” and “REPAIRING EYEWEAR SINCE 1987.” These are powerful trust signals. Longevity in business, especially since 1987, speaks volumes about their stability and experience. Combined with the high volume of positive reviews, it suggests a strong track record of customer satisfaction. They also highlight their family-owned status and 16 locations in 6 states, which adds another layer of credibility, indicating a tangible presence beyond just an online storefront. In an age where many online services lack a physical footprint, having multiple locations reinforces their legitimacy and commitment to their service.
Americaneyeglassrepair.com Features
Americaneyeglassrepair.com offers a robust set of features designed to make the eyeglass repair process as seamless as possible.
These features are clearly articulated on their homepage, providing users with a comprehensive understanding of what to expect from their service.
Walk-In or Mail-In Service Options
A significant advantage highlighted on the site is the flexibility of service. Customers have two primary options: walk-in service at one of their 16 locations in 6 states, or mail-in repair to one of their nationwide mail-in centers. This dual approach caters to a broad customer base, accommodating those who prefer immediate, in-person service and those who need the convenience of sending their glasses from anywhere in the country. This flexibility demonstrates a deep understanding of diverse customer needs. For walk-in repairs, they boast that “MOST REPAIRS DONE IN ONE HOUR,” which is an impressive claim, providing immense convenience for customers. Spa4fun.com Review
Transparent Pricing Structure
The website provides a clear and upfront pricing range: “MOST REPAIRS FROM $39 – $69.” This level of transparency is commendable, as it gives customers a realistic expectation of the cost before they even initiate the repair process. They also specify that “original replacement parts may have additional cost,” which is a fair disclosure. Crucially, they state, “No payment is required until the job has been completed,” which significantly reduces financial risk for the customer and shows confidence in their service quality. This payment model builds trust, ensuring customers only pay for a successful repair.
Comprehensive Repair Capabilities
Americaneyeglassrepair.com details a wide array of repair services they offer, indicating their expertise in handling various types of damage and frame materials. This comprehensive list includes:
- Temple Repairs & Replacement: Lengthening or shortening temples, spring hinge repairs, temple hinge welds.
- Frame Repairs: Titanium frame repairs, plastic frame repairs, bridge replacements, drill-mount repairs, titanium Flexon frame welds, rimless frame repairs, stainless steel frame welds.
- Polishing and Refurbishing: They can “polish and refurbish frames too!” removing “all types of stains, white oxidation, dog bite marks and nicks.” This goes beyond simple structural repair, extending the lifespan and improving the appearance of eyewear.
The inclusion of specialized repairs for materials like titanium and Flexon, along with the mention of “Groundbreaking Laser Repair Technology,” suggests a high level of technical proficiency and investment in advanced repair methods. This broad capability means they can likely handle most common and uncommon eyeglass damage.
Customer-Centric Communication
The website emphasizes clear communication throughout the repair process. They state, “All American Eyeglass Repair will call you and arrange payment prior to returning the glasses.” Furthermore, “If you supply an email address, we will send you the tracking number to confirm shipment.” This proactive communication ensures customers are informed at every step, from initial quote to final delivery, reducing anxiety and enhancing the overall customer experience. The option to “Email us pictures of your broken eyewear using your phone” for an initial assessment streamlines the quoting process, making it easier for customers to get a preliminary estimate without visiting a store or mailing their glasses first.
Americaneyeglassrepair.com Pros & Cons
When evaluating Americaneyeglassrepair.com, it’s essential to weigh its strengths against any potential drawbacks to provide a balanced perspective.
Pros: What They Do Well
- Extensive Experience: With operations dating back to 1987, boasting 35 years of experience, the company clearly has a deep understanding of eyeglass repair. This longevity is a strong indicator of reliability and consistent service quality. Very few businesses in this niche can claim such a long history.
- High Customer Satisfaction: The website prominently features “Thousands of 5 Star Reviews!” and claims “98% 5 Star Ratings on Yelp and Google in 2023.” This high level of customer satisfaction, supported by numerous detailed testimonials on the homepage, suggests a strong commitment to service excellence and successful repairs.
- Transparent Pricing: The clear statement that “MOST REPAIRS FROM $39 – $69” and the policy of “No payment is required until the job has been completed” provide excellent transparency and reduce financial risk for customers. This upfront honesty builds trust.
- Convenient Service Options: Offering both walk-in service at 16 locations in 6 states and nationwide mail-in repair centers provides maximum flexibility for customers across the U.S. The promise of “MOST REPAIRS DONE IN ONE HOUR” for in-store visits is a significant time-saver.
- Comprehensive Repair Capabilities: The detailed list of repair services, including specialized fixes for titanium, Flexon, and rimless frames, as well as polishing and refurbishing, indicates a high level of expertise and advanced technology e.g., “Groundbreaking Laser Repair Technology”.
- Focus and Specialization: Their motto, “We Repair Glasses, That’s All We Do!” highlights their specialization. This singular focus often translates to higher quality and efficiency in their core service, as they are not distracted by other retail or optical services.
- Strong Communication: The system of calling customers to arrange payment and sending tracking numbers for shipments ensures customers are well-informed throughout the repair process. The option to email pictures for a quote streamlines initial assessment.
Cons: Areas for Potential Improvement
- Limited Guarantee Details: While the site mentions “Guaranteed Repairs,” the specifics of this guarantee e.g., duration, what it covers, what voids it are not immediately apparent on the homepage. More detailed information about their warranty policy would enhance customer confidence.
- Lack of Online Quote System: While users can email pictures for a quote, a more integrated online tool where users can upload images and receive an automated or semi-automated estimate could streamline the process further and provide immediate feedback.
- Website Design Simplicity: While functional, the website’s design is quite basic and could benefit from a more modern aesthetic to align with contemporary online service platforms. More interactive elements or richer content could enhance engagement.
- Regional Limitation for Walk-Ins: Although they have 16 locations, these are concentrated in 6 states. For customers outside these states, mail-in is the only option, which, while convenient, involves shipping time and potential anxiety about sending valuable items.
- No Online Tracking Portal: While tracking numbers are provided via email, a dedicated online portal where customers can input their repair ID and track the status of their glasses in real-time could further improve the customer experience and reduce inquiries.
Americaneyeglassrepair.com Alternatives
When it comes to addressing broken eyeglasses, while Americaneyeglassrepair.com provides a specialized service, exploring alternatives can be beneficial depending on the nature of the damage, budget, and personal preference. Dubaiflowers.ae Review
These alternatives range from DIY solutions to purchasing new eyewear, each offering distinct advantages.
DIY Eyeglass Repair Kits
For minor issues like loose screws, missing nose pads, or a slightly bent frame, a basic eyeglass repair kit can be a cost-effective and immediate solution. These kits typically include miniature screwdrivers, assorted screws, nose pads, and sometimes a magnifying glass or cleaning cloth.
- Pros: Inexpensive, quick fix for simple problems, convenient, empowering.
- Cons: Limited to very minor repairs, not suitable for broken frames, hinges, or complex issues. Requires a steady hand and patience.
- Best for: Tightening screws, replacing loose nose pads, gentle adjustments.
Professional Local Opticians or Optical Stores
Many local optical shops, including larger chains like LensCrafters or Pearle Vision, offer repair services. While their primary business is selling new eyewear, they often provide minor adjustments and sometimes more extensive repairs.
- Pros: In-person consultation, immediate assessment, potential for quick fixes on the spot. Some minor adjustments might even be free.
- Cons: Repair capabilities vary greatly by location. some may only do minor fixes. Pricing can be less transparent than specialized repair services, and complex repairs might be outsourced or deemed impossible.
- Best for: Minor adjustments, reattaching lenses, or seeking advice on whether a repair is feasible.
Online Eyewear Retailers for Replacement
If your eyeglasses are beyond repair, or if the cost of repair approaches the cost of a new pair, purchasing new eyewear from online retailers like Zenni Optical or EyeBuyDirect can be a highly economical alternative. These sites offer a vast selection of frames and lens options at significantly lower prices than traditional brick-and-mortar stores. Decorum-shop.com Review
- Pros: Very affordable, huge selection of styles, convenience of shopping from home, ability to easily get new frames.
- Cons: Not a repair solution, requires a current prescription, no in-person fitting or adjustment, waiting time for shipping.
- Best for: Replacing severely damaged glasses, seeking a more affordable new pair, or exploring new styles.
Specialized Glue or Bonding Agents
For plastic frames with clean breaks, a specialized adhesive like Loctite Super Glue Gel Control or a UV-activated liquid plastic welder like Bondic can sometimes offer a temporary or even long-lasting fix.
- Pros: Inexpensive, quick application, can provide a strong bond for certain materials.
- Cons: Not suitable for all frame materials especially metal, can be messy, requires precision, not a guaranteed permanent fix, may not restore structural integrity for heavy use.
- Best for: Small, clean breaks on plastic frames where minimal stress is applied.
Eyeglass Insurance or Warranty
If you purchased your glasses recently, check if they came with a warranty or if you opted for eyeglass insurance.
Many optical providers offer coverage for accidental damage or defects.
- Pros: Can cover repair or replacement costs, potentially saving money.
- Cons: Only applicable if purchased with a warranty/insurance, often has deductibles or limitations on coverage, may require specific repair procedures.
- Best for: Those who proactively purchased insurance or have manufacturer warranties on their eyewear.
How to Get a Quote from Americaneyeglassrepair.com
Understanding the process of getting a quote from Americaneyeglassrepair.com is crucial for anyone considering their service.
The website streamlines this process to make it as convenient as possible for potential customers. Doiteasy.net Review
Submitting Pictures for an Online Quote
The most prominent method for obtaining a quote is by sending pictures of your broken frames. The website explicitly states, “Send us a picture of your broken frame for a quote Click here >.” This link directs users to an upload page where they can submit images. This method is highly efficient because:
- Visual Assessment: It allows their technicians to visually assess the damage, material, and complexity of the repair without the glasses being physically present. This is vital for accurate pricing.
- Convenience: Customers can do this from their phone or computer, eliminating the need to visit a location or mail glasses in without a prior estimate.
- Preliminary Estimate: While not a final, binding quote until the glasses are physically inspected, it provides a very close estimate of the expected cost, typically within the $39 – $69 range.
Contacting Them Directly by Phone
For those who prefer a more direct approach or have questions before submitting pictures, the website prominently displays their National Customer Service Line: 602 826-5721. Calling them allows you to:
- Discuss Damage: Describe the damage to a representative who can guide you on whether it’s repairable and what the likely cost might be.
- Ask Specific Questions: Get answers about materials, repair processes, turnaround times, or their guarantee policies.
- Confirm Logistics: Clarify details about mail-in procedures, packaging, or walk-in service availability at specific locations.
While a phone call may not yield an exact quote without a visual, it’s an excellent first step for clarification and to understand the service flow.
In-Person Assessment at Store Locations
If you live near one of their 16 locations in 6 states, you can visit a store for an in-person assessment. This is often the quickest way to get a definitive quote and, potentially, an immediate repair.
- Direct Assessment: A technician can directly examine the damage, allowing for the most accurate quote.
- Immediate Service: As they advertise, “Most instore repairs are done within one hour,” meaning you could walk in with broken glasses and leave with repaired ones very quickly.
- Personal Interaction: Some customers prefer the face-to-face interaction and the ability to discuss the repair directly with the person who will be performing the work.
Regardless of the method chosen, Americaneyeglassrepair.com emphasizes that “An exact quote can be given after determining the parts required for repair,” reinforcing the need for a thorough evaluation, whether through images or physical inspection. They also reiterate that “No payment is required until the job has been completed,” ensuring financial transparency throughout the process. Bakemysite.com Review
Americaneyeglassrepair.com Pricing
Understanding the pricing structure of Americaneyeglassrepair.com is straightforward, as they maintain a transparent and customer-friendly approach.
The website clearly communicates the cost expectations upfront, which is a significant advantage for users.
General Repair Cost Range
The most important piece of pricing information provided is that “MOST REPAIRS FROM $39 – $69.” This broad range covers a significant portion of their services, giving customers a strong indication of what they can expect to pay for a typical repair. This helps in budgeting and decision-making before committing to the service. It’s important to note that this range applies to the repair service itself, not necessarily the cost of replacement parts.
Additional Costs for Replacement Parts
While the repair service itself falls within the $39-$69 range, the website explicitly states that “original replacement parts may have additional cost.” This is a reasonable and necessary disclosure, as the price of specialized or brand-specific parts can vary significantly. For instance, if a proprietary hinge from a luxury brand like Gucci or Cartier needs to be replaced, the part cost will be added to the labor fee. The company’s policy of providing an exact quote after determining parts needed ensures no hidden fees.
“No Payment Until Completion” Policy
A standout feature of their pricing model is the “No payment is required until the job has been completed” policy. This is incredibly customer-centric, as it: Crazy-hero.com Review
- Reduces Financial Risk: Customers are assured they only pay for a successful repair. If, for some unforeseen reason, the repair cannot be completed to satisfaction, they are not out of pocket.
- Builds Trust: This policy demonstrates the company’s confidence in its repair capabilities and its commitment to customer satisfaction. It suggests that they stand behind their work.
- Ensures Quality: The incentive is on the repair service to perform high-quality work, as payment is contingent upon successful completion.
Cost vs. Replacement Value
The pricing of $39-$69 for most repairs is often significantly lower than the cost of purchasing a brand-new pair of prescription glasses or designer sunglasses. As some customer testimonials highlight, frames costing hundreds of dollars were repaired for a fraction of their replacement cost. For example, one review mentions a customer saving $295 by repairing glasses for $60 instead of buying new ones. This makes Americaneyeglassrepair.com a highly cost-effective solution for extending the life of existing eyewear, especially for expensive or sentimental frames.
Quoting Process and Final Price
The process for obtaining an exact quote, as discussed in the “How to Get a Quote” section, involves:
- Emailing Pictures: For a preliminary estimate.
- Calling Customer Service: For general guidance and discussion.
- In-Person Visit/Mail-In Inspection: For the final, exact quote, which occurs after they physically assess the damage and determine any necessary replacement parts.
Once the assessment is complete, they will call you to confirm the exact price before proceeding with the repair, upholding their transparent approach.
Americaneyeglassrepair.com vs. DIY Repair Kits
When faced with broken eyeglasses, the choice often boils down to professional repair services like Americaneyeglassrepair.com or attempting a do-it-yourself DIY fix with a repair kit.
Each option has its merits and limitations, and the best choice depends on the nature of the damage and your comfort level with repairs. Workother.com Review
Complexity of Damage
- Americaneyeglassrepair.com: This service is designed for complex and varied types of damage. They handle everything from titanium frame welds and spring hinge repairs to plastic frame repairs and bridge replacements. Their use of “Groundbreaking Laser Repair Technology” and 35 years of experience means they are equipped for intricate breaks that require specialized tools and expertise. If your glasses are snapped, badly bent, or have intricate hinge issues, professional repair is likely the only viable option.
- DIY Repair Kits: These kits are primarily suitable for very minor issues. Think loose screws, needing to replace a nose pad, or making a slight adjustment to a bent arm. They typically come with small screwdrivers and basic replacement parts. They are not equipped to fix cracked frames, broken hinges, or deep structural damage. Attempting complex repairs with a DIY kit can often worsen the damage, making a professional repair more difficult or impossible.
Cost and Value Proposition
- Americaneyeglassrepair.com: The cost for most repairs ranges from $39 – $69. While this is an outlay, it is often a fraction of the cost of replacing an entire pair of prescription glasses or designer sunglasses, which can easily run into hundreds of dollars. The value lies in extending the life of expensive or sentimental frames, saving money on replacement, and ensuring a professional, durable fix. The “no payment until job complete” policy adds significant value and reduces risk.
- DIY Repair Kits: These are very inexpensive, typically costing between $8 – $20. This makes them attractive for quick, budget-friendly fixes. However, if the repair fails, or if you cause further damage, the initial savings are quickly negated, potentially leading to a higher overall cost if professional repair becomes necessary or if you have to buy new glasses. The value is limited to successful minor repairs.
Skill and Tool Requirements
- Americaneyeglassrepair.com: Requires no skill or tools from the customer beyond packaging the glasses for mail-in or walking into a store. The entire repair process is handled by their skilled technicians using specialized equipment.
- DIY Repair Kits: Requires a certain level of manual dexterity, patience, and attention to detail. Working with tiny screws and delicate frames can be challenging. Without the right tools which kits may or may not fully provide or expertise, there’s a risk of stripping screws, breaking components, or misaligning parts. For example, applying super glue incorrectly can fog lenses or permanently bond parts in the wrong position.
Turnaround Time
- Americaneyeglassrepair.com: Offers “MOST REPAIRS DONE IN ONE HOUR” for walk-ins and “same day service on mail in repairs” once they arrive. This means a relatively quick turnaround for professional, durable repairs, potentially getting your glasses back within a few days for mail-ins or minutes for walk-ins.
- DIY Repair Kits: Can provide an immediate fix for minor issues. If you have the kit on hand and the problem is simple, you can resolve it in minutes. However, for more involved DIY attempts, the time spent troubleshooting and potentially worsening the problem can be significant.
In summary, for any damage beyond a loose screw or a missing nose pad, Americaneyeglassrepair.com offers a professional, reliable, and often cost-effective solution, leveraging expertise and specialized tools to restore your eyewear.
DIY kits are best reserved for very simple, superficial problems that require minimal intervention.
Americaneyeglassrepair.com vs. Buying New Glasses
The decision between repairing your existing eyeglasses through a service like Americaneyeglassrepair.com and purchasing a brand-new pair is a common dilemma.
This choice hinges on several factors, including cost, convenience, emotional attachment, and the extent of the damage.
Cost Effectiveness
- Americaneyeglassrepair.com: For most repairs, the cost ranges from $39 – $69. This is often significantly less than the price of a new pair of prescription glasses, which can easily range from $100 to $500 or more, especially for designer frames or specialized lenses. Repairing is almost always the more economical choice if the damage is fixable and the frames are still suitable for your needs. This approach aligns with principles of resourcefulness and avoiding unnecessary expenditure.
- Buying New Glasses: The cost is the full retail price of frames and lenses. While online retailers like Zenni Optical offer very affordable options starting as low as $10-$20, this still involves purchasing a complete new item. If your prescription has changed, or if your current frames are outdated or no longer comfortable, then the investment in new glasses is justified. However, for a simple break on an otherwise perfectly good pair of glasses, buying new can be financially wasteful.
Convenience and Time
- Americaneyeglassrepair.com: Offers “MOST REPAIRS DONE IN ONE HOUR” for walk-ins, providing immediate gratification. Mail-in repairs are processed the “same day they arrive”, with typical turnaround times for return shipping ranging from a few days to a week. This means you could be back to seeing clearly relatively quickly without needing a new eye exam.
- Buying New Glasses: This process typically involves several steps: getting an updated eye exam if needed, browsing and selecting frames, ordering, and then waiting for production and shipping. This entire process can take anywhere from a few days to several weeks. While convenient for those with a new prescription or a desire for a fresh look, it’s a longer process for immediate needs.
Prescription and Frame Preference
- Americaneyeglassrepair.com: Ideal if your prescription is still current and you are satisfied with your existing frames. It allows you to keep your familiar fit and style, which can be particularly important for those who struggle to find comfortable frames or have a strong attachment to a specific pair.
- Buying New Glasses: Necessary if your prescription has changed, or if you desire a different style, fit, or material. It’s also the only option if your frames are completely irreparable, or if they are old and simply worn out.
Environmental Impact and Sustainability
- Americaneyeglassrepair.com: Opting for repair aligns with sustainable practices by extending the lifespan of products and reducing waste. Instead of discarding and replacing, you are reusing, which is beneficial for the environment. This reflects a mindful approach to consumption.
- Buying New Glasses: While often necessary, it contributes to the production cycle and potential waste. Choosing to repair when possible can lessen your environmental footprint.
In conclusion, for most cases of accidental damage where the frames are otherwise in good condition and the prescription is still valid, repairing with Americaneyeglassrepair.com presents a significantly more cost-effective, often quicker, and environmentally friendly solution compared to purchasing new glasses. Paperwritingpro.com Review
Buying new becomes the more logical choice when your prescription changes, your frames are irreparable, or you simply desire an upgrade.
americaneyeglassrepair.com Customer Testimonials and Reviews
One of the most compelling aspects of Americaneyeglassrepair.com is the sheer volume and positive nature of its customer testimonials.
The website proudly displays numerous reviews, providing strong social proof of their service quality.
Volume and Authenticity of Reviews
The homepage states “Thousands of 5 Star Reviews!” and claims “98% 5 Star Ratings on Yelp and Google in 2023.” This high volume suggests a consistent track record. The testimonials provided on the page include names, dates, and often detailed accounts of the repair experience. For example:
- Jason Xu Jan 24, 2022: Praises the perfect fit after extension and the professionalism of employees, highlighting a $20 charge for excellent service.
- Robert L. Dec 16, 2021: Details a mail-in repair experience, commending the quick contact, clear pricing, and fast return of glasses within days, leading to high satisfaction with service, quality repair, cost, and quick timing.
- Robert Seybold Oct 13, 2021: Expresses profound satisfaction with a quick, affordable hinge repair done while he waited, stating it’s “truly refreshing to experience great, reasonably priced, enthusiastic, customer service.”
- Mike Carrell Sep 27, 2021: Notes the “Top Knotch” service for a “destroyed pair of Cartier sunglasses,” emphasizing fair price and clear communication.
- Freda Pennington Aug 24, 2021: Shares a story of two pairs of expensive frames $400 that others said couldn’t be fixed, but All American repaired them beautifully within two weeks.
These testimonials, spanning various dates and scenarios, appear authentic and reflect genuine customer experiences. Softwarehaus24.eu Review
They cover different types of repairs hinges, temples, plastic, designer frames and both walk-in and mail-in services, reinforcing the company’s versatility and reliability.
Common Themes in Customer Feedback
Several recurring themes emerge from the customer reviews, painting a clear picture of what patrons appreciate about Americaneyeglassrepair.com:
- Speed and Efficiency: Many reviews highlight the rapid turnaround, especially for in-store repairs done “in a matter of minutes” or mail-in repairs completed the “same day they arrive.” Terms like “shockingly fast,” “quick timing,” and “fast return” are common.
- Quality of Repair: Customers consistently express satisfaction with the quality of the repair, often noting that the glasses look “literally like new” or that they “can’t even see where the frames were originally broken.” The ability to fix items others deemed irreparable is a frequent commendation.
- Reasonable Pricing: Numerous testimonials praise the cost-effectiveness, noting that repairs are significantly cheaper than buying new glasses. Phrases like “very reasonable price” and “great price” appear frequently.
- Professionalism and Communication: Customers appreciate the “professional and amazing” staff, clear communication Rick calling personally for quotes, and efficient updates like providing tracking numbers.
- Trust and Reliability: Many customers, especially those who sent expensive glasses via mail, mention initial skepticism that quickly turned into trust and satisfaction due to the company’s efficient and honest service. The ability to save expensive designer frames is a huge plus.
The overwhelming positive sentiment from these detailed and varied reviews serves as a powerful endorsement for Americaneyeglassrepair.com, showcasing their consistent delivery of quality, speed, and value.
This strong customer validation significantly enhances the perceived credibility and reliability of the service.
FAQ
How long has Americaneyeglassrepair.com been in business?
Americaneyeglassrepair.com, operating under the name All American Eyeglass Repair, has been repairing eyewear since 1987, boasting over 35 years of experience in the field. Budtrainer.com Review
What types of repairs does Americaneyeglassrepair.com offer?
They offer a wide range of repairs including temple repairs and replacements, spring hinge repairs, frame repairs for various materials titanium, plastic, stainless steel, bridge replacements, drill-mount repairs, rimless frame repairs, and even polishing and refurbishing services to remove stains and oxidation.
How much do repairs typically cost at Americaneyeglassrepair.com?
Most repairs at Americaneyeglassrepair.com typically cost between $39 and $69, though original replacement parts may incur additional costs.
Do I have to pay before the repair is completed?
No, Americaneyeglassrepair.com operates on a policy where no payment is required until the job has been completed to your satisfaction.
Can I get an estimate before sending in my glasses?
Yes, you can email pictures of your broken eyewear to them for a preliminary quote.
They will then call you to provide an exact quote after determining the necessary parts for repair. Brink.coffee Review
How long do in-store repairs take?
Most in-store repairs at Americaneyeglassrepair.com are completed within one hour, offering quick turnaround for walk-in customers.
What is the turnaround time for mail-in repairs?
Mail-in repairs are typically completed the same day they arrive at their repair centers, and they will call to arrange payment and send a tracking number upon shipment.
Does Americaneyeglassrepair.com offer a guarantee on their repairs?
Yes, the website mentions “Guaranteed Repairs,” indicating their commitment to quality service, though specific terms of the guarantee are not detailed on the homepage.
How many locations does Americaneyeglassrepair.com have?
Americaneyeglassrepair.com, or All American Eyeglass Repair, has 16 physical locations across 6 states in the United States.
Can they repair titanium frames?
Yes, they specialize in repairing various frame materials, including titanium frames that may require multiple welds, and titanium Flexon frame welds. Shopninespace.com Review
Do they service all eyewear brands?
The website indicates they service a wide array of brands and provides a link to “See the Entire List of Eyewear Brands” they work with, suggesting broad compatibility.
Is shipping included in the repair cost?
Repairs are normally between $39 and $69 + Shipping, indicating that shipping costs are an additional charge.
What kind of technology do they use for repairs?
They mention using “Groundbreaking Laser Repair Technology,” suggesting advanced methods for precise and durable repairs.
How can I find a location near me?
The website includes a “Find Location Near You” link that directs users to their store locations page.
What if I’m not sure if my frames can be fixed?
You can email them pictures of your broken eyewear for an assessment, and they will advise if the repair is possible. Englishcakecompany.com Review
Do they clean and refurbish frames as well?
Yes, they offer services to polish and refurbish frames, removing stains, white oxidation, dog bite marks, and nicks.
What is their customer service contact number?
Their National Customer Service Line is prominently displayed on the website: 602 826-5721.
Can I track my mail-in repair?
If you provide an email address, Americaneyeglassrepair.com will send you a tracking number to confirm shipment once your repaired glasses are sent back.
What social media platforms is Americaneyeglassrepair.com on?
They have a presence on Facebook, Instagram, and YouTube, with links provided on their website.
Is Americaneyeglassrepair.com a family-owned business?
Yes, the website states that All American Eyeglass Repair is a family-owned company.
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