Clearcraftedadmin.co.uk Review

Based on looking at the website, Clearcraftedadmin.co.uk appears to be a legitimate virtual assistant service, offering a range of administrative and business support functions aimed at freeing up a client’s time. The site clearly outlines its services, pricing, and provides an ‘About Me’ section for the virtual assistant, Kirstin Hay, along with a ‘Reviews’ section. However, a thorough review reveals several areas where it falls short of what a highly trusted and established professional service website typically offers, especially when considering ethical standards and comprehensive transparency.

Overall Review Summary:

Website Transparency: Moderate. Key information like services and pricing is available, but the lack of a clear privacy policy, terms of service, or robust legal disclaimers raises concerns.
Professionalism: Appears professional, with a clean layout and clear messaging.
Service Clarity: Good. Services are itemised, covering inbox management, digital filing, marketing emails, and graphic design.
Trustworthiness: Moderate. While a reviews section is present, the absence of crucial legal pages detracts from overall trustworthiness. There’s no clear indication of data handling or client confidentiality protocols.
Ethical Compliance (from an Islamic perspective): Appears generally permissible, as the core services (administrative support, graphic design for business) are not inherently unlawful. However, the lack of explicit privacy policies and data protection statements could be a concern for Muslim clients who prioritise data security and ethical handling of personal information. The services offered, such as ‘marketing emails’ or ‘graphic design’, would need to be scrutinised to ensure they are not used for promoting impermissible products or services.

The website provides a basic overview of what it offers, which is a start, but for a service that deals with sensitive business information, there’s a definite lack of crucial legal and operational details. This could be a red flag for potential clients who prioritise robust data protection, clear contractual terms, and full transparency. While the services themselves seem beneficial, the absence of these foundational elements means clients are relying heavily on trust alone without explicit guarantees.

Best Alternatives:

Fiverr
- Key Features: Global marketplace for freelance services, extensive range of categories from administrative support to graphic design, clear project-based pricing, robust review system, secure payment processing.
- Price: Varies widely per gig, starting from £4.
- Pros: Huge talent pool, competitive pricing, buyer protection, clear service descriptions.
- Cons: Quality can vary, requires careful vetting of freelancers, communication sometimes challenging across time zones.
Upwork
- Key Features: Freelance platform for larger projects and ongoing engagements, offers hourly and fixed-price contracts, built-in time tracking, secure payment milestones.
- Price: Varies significantly based on freelancer experience and project scope.
- Pros: Access to highly skilled professionals, project management tools, secure payment system, options for long-term collaboration.
- Cons: Higher service fees for freelancers, can be more complex for one-off small tasks, competitive for new freelancers.
PeoplePerHour
- Key Features: UK-focused freelance platform, offers ‘hourlies’ (fixed-price services) and custom project proposals, strong emphasis on vetting freelancers, escrow payment system.
- Price: Varies per project or hourly rate.
- Pros: Good for UK businesses, simplified project posting, secure payments, active support.
- Cons: Smaller talent pool than global platforms, some categories might have fewer options.
Virtalent
- Key Features: UK-based virtual assistant service, dedicated account manager, focuses on matching clients with suitable VAs, offers various packages including marketing and executive support.
- Price: Package-based, starting from around £300-£400 per month for basic support.
- Pros: Professional and reliable, UK-focused, dedicated support, simplifies the hiring process.
- Cons: Higher cost than individual freelancers, less flexibility for very small, ad-hoc tasks.
Outsourced
- Key Features: Specialises in building dedicated offshore teams, comprehensive recruitment and HR support, wide range of roles from administrative to IT and customer service.
- Price: Custom quotes based on roles and team size.
- Pros: Cost-effective for scaling, access to diverse talent, managed teams.
- Cons: Requires commitment to larger team sizes, time zone differences, initial setup can be extensive.
Amazon Virtual Assistant Services
- Key Features: While Amazon doesn’t directly offer VA services, searching for “virtual assistant services” can lead to various service providers and agencies listed on the platform, or even books/courses on hiring VAs. This broad search can sometimes yield unique service packages or smaller agencies.
- Price: Varies significantly depending on the provider and service package.
- Pros: Convenient search within a familiar platform, diverse options may appear.
- Cons: Not a direct service, results can be mixed, requires careful due diligence on individual providers.
Boldly
- Key Features: Premium subscription-based virtual assistant service, offers highly skilled executive assistants, marketing assistants, and project managers, focus on long-term client relationships.
- Price: Higher-end service, starting from around £1,000+ per month for dedicated support.
- Pros: Top-tier talent, reliable and consistent support, simplifies the hiring process for high-level roles.
- Cons: Significant investment, geared towards businesses needing ongoing, high-level support, not suitable for small, ad-hoc tasks.

Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.

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IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

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Table of Contents

Clearcraftedadmin.co.uk Review & First Look

Based on an initial assessment of the Clearcraftedadmin.co.uk website, it presents itself as a professional virtual assistant service run by Kirstin Hay. The site offers a clear, uncluttered design that makes navigation straightforward. It immediately highlights its core value proposition: “FREE UP YOUR TIME” by providing efficient business and administrative support. This direct approach is effective in communicating the immediate benefit to potential clients.

The homepage provides immediate access to key information through prominently displayed links:

Services: Detailing the types of tasks the virtual assistant can assist with.
Prices: Outlining packages and hourly rates.
About Me: Introducing Kirstin Hay and her background.
Reviews: Showcasing testimonials from previous clients.
Contact: Providing means to get in touch.

While the design is clean and user-friendly, the content is somewhat sparse, focusing on high-level descriptions rather than in-depth details. For instance, the “About Me” section promises to “Discover a little about me,” which suggests brevity. For a service handling sensitive business operations, a more extensive introduction, perhaps detailing experience, qualifications, and specific professional affiliations, would enhance trust. The primary goal of the site seems to be lead generation, encouraging visitors to “get in touch” rather than offering comprehensive self-service information. This approach requires potential clients to initiate contact to get more granular details, which might not suit every business’s preference for upfront transparency.

Initial Impressions on Transparency

The website offers a basic level of transparency regarding services and pricing. However, for a professional virtual assistant service, critical elements typically found on highly trusted sites are notably absent. These omissions raise questions about the service’s commitment to comprehensive legal and operational transparency, which is vital for any business, particularly those handling client data and proprietary information.

User Experience and Navigation

The user experience on Clearcraftedadmin.co.uk is generally positive. The site is easy to navigate, with a clear menu structure and intuitive calls to action. The design is clean and modern, avoiding clutter, which makes it easy for visitors to find the information they are looking for quickly. The responsive design ensures that the site functions well across various devices, from desktops to mobile phones, which is crucial for accessibility in today’s digital landscape. Ferndaleautos.co.uk Review

Language and Tone

The language used on the website is professional, approachable, and focused on client benefits. Phrases like “claim back your valuable time” and “focus on what you do best” directly address common pain points for business owners. The tone is reassuring and aims to build confidence in the service provider’s ability to deliver efficient support. This consistent, client-centric language contributes positively to the overall impression of the service.

Clearcraftedadmin.co.uk Features

Clearcraftedadmin.co.uk offers a range of virtual administrative and business support services. The website broadly categorises these services, indicating a versatile skill set from the virtual assistant, Kirstin Hay. These features are designed to offload routine and time-consuming tasks from business owners, allowing them to focus on core operations and growth.

Core Service Offerings

The website lists several key areas where the virtual assistant can provide support. These include:

Inbox Management: Handling emails, sorting, responding, and flagging important communications. This is a crucial service for businesses overwhelmed by digital correspondence.
Digital Filing: Organising and maintaining digital documents, ensuring easy access and systematic record-keeping. This can significantly improve efficiency and reduce administrative overhead.
Marketing Emails: Assisting with the creation, scheduling, and management of email marketing campaigns. This could involve drafting content, setting up newsletters, or managing contact lists.
Graphic Design: Providing support for visual content needs, which might include creating social media graphics, basic marketing materials, or presentations.
Stand-alone Projects: Highlighting flexibility for one-off tasks or specific project requirements that may not fit into the regular service categories.

These services cover common administrative needs for small to medium-sized businesses and entrepreneurs. The flexibility to handle both ongoing tasks and isolated projects makes the offering quite appealing for varied client needs.

Service Customisation and Flexibility

The website implies a degree of flexibility in its service delivery by mentioning “packages and hourly rates.” This suggests that clients can choose a model that best suits their budget and specific requirements, whether it’s ongoing support or a one-off task. The mention of “stand alone project” further solidifies this flexibility, indicating that clients are not necessarily tied into long-term contracts for every engagement. This adaptability is a significant advantage for businesses with fluctuating administrative needs or those just beginning to explore virtual assistance. Traqr.co.uk Review

Client Interaction and Support

While the website encourages direct contact via a “Get in touch” option, the specific methods of client interaction and ongoing support are not detailed. For instance, it doesn’t specify how communication will be handled (e.g., email, phone, video calls), how progress will be reported, or what tools are used for task management. This lack of detail means clients would need to inquire further to understand the day-to-day working relationship and communication protocols. For businesses that rely on seamless and transparent communication, this absence of information could be a point of concern.

Clearcraftedadmin.co.uk Pros & Cons

A critical review of Clearcraftedadmin.co.uk reveals a mix of strengths and weaknesses. While the service appears to offer valuable administrative support, several areas could be improved to enhance transparency, trustworthiness, and overall client confidence. It’s crucial to weigh these points carefully when considering engaging with this service.

Pros:

Clear Service Offerings: The website explicitly lists the types of tasks the virtual assistant can help with, such as inbox management, digital filing, marketing emails, and graphic design. This clarity helps potential clients quickly understand if their needs align with the services provided.
Professional and Clean Website Design: The site is well-designed, easy to navigate, and visually appealing. Its clean layout and straightforward calls to action contribute to a positive user experience, making it simple for visitors to find essential information.
Direct Contact Information: The website provides clear contact points, encouraging direct communication. This accessibility is positive for initial inquiries and suggests a personalised service approach.
Presence of a “Reviews” Section: Including testimonials from previous clients can build credibility and offer social proof, allowing potential clients to see positive feedback from others who have used the service.
Emphasis on Time-Saving: The core message “FREE UP YOUR TIME” directly addresses a significant pain point for many business owners, effectively communicating the primary benefit of the service.
Explicit Pricing Section: The inclusion of a “Prices” page, detailing packages and hourly rates, is a significant plus. This upfront transparency regarding costs is crucial for businesses planning their budgets.

Cons:

Lack of Essential Legal Pages: A significant drawback is the absence of crucial legal documents such as a Privacy Policy, Terms of Service, or GDPR compliance statements. For any service handling client data, especially administrative support which might involve sensitive business information, these pages are fundamental. Their absence raises concerns about data protection, client rights, and the legal framework governing the service.
Limited “About Me” Details: While an “About Me” section is present, it appears to offer only “a little” information. For a service based on trust and personal assistance, more comprehensive details about the virtual assistant’s qualifications, experience, professional background, and perhaps even a professional headshot, would greatly enhance credibility.
No Clear Data Security Measures: The website doesn’t explicitly state how client data will be protected, what security protocols are in place for handling sensitive information, or whether non-disclosure agreements (NDAs) are standard practice. This lack of transparency regarding data security is a major concern.
Undefined Operational Procedures: There is no information on how tasks are managed, what communication tools are used, how progress is tracked, or what the process for onboarding new clients entails. These operational details are important for clients to understand the workflow.
Reliance on Direct Inquiry for Details: While encouraging contact is good, much of the granular information about the service (e.g., specific software used, detailed processes, client agreements) seems to be withheld until direct communication. This can make the initial evaluation process less efficient for potential clients.
Single Point of Contact Risk: As the service is presented as being provided by “Kirstin Hay,” it appears to be a sole proprietorship. This model inherently carries the risk of service disruption due to illness, vacation, or high workload, without immediate backup.
No Information on Client Confidentiality Agreements: For a virtual assistant service, confidentiality is paramount. The website does not mention if standard NDAs are signed with clients or what measures are taken to ensure the privacy of proprietary business information.

These omissions are significant for any business operating in the digital sphere, especially one dealing with sensitive client data. From an ethical standpoint, particularly in Islamic finance and business ethics, transparency, honesty, and clear contractual agreements are highly valued. The lack of detailed legal terms and data handling policies on Clearcraftedadmin.co.uk means clients are proceeding with a higher degree of uncertainty.

Clearcraftedadmin.co.uk Pricing

The Clearcraftedadmin.co.uk website explicitly mentions a “Prices” section, indicating that prospective clients can explore “packages and hourly rates.” This upfront disclosure of pricing structures is a positive aspect, as it allows businesses to immediately assess whether the service fits within their budget without needing to engage in preliminary discussions. While the specific figures are not available on the main page, the mere presence of this dedicated section suggests a commitment to transparency regarding costs.

Pricing Models Offered

The text “Explore our packages and hourly rates” implies that Clearcraftedadmin.co.uk likely offers at least two distinct pricing models: Bluebirdaccountancy.co.uk Review

Hourly Rates: This model is common for virtual assistant services, allowing clients to pay for the exact amount of time spent on tasks. It’s often preferred for ad-hoc tasks, fluctuating workloads, or clients who are unsure about their long-term needs. This provides flexibility and cost control for intermittent support.
Packages: This model usually involves pre-defined blocks of hours or specific service bundles offered at a set price, often at a discounted rate compared to equivalent hourly billing. Packages are generally suited for clients with consistent administrative needs, providing predictability in budgeting and ensuring dedicated availability.

The combination of both hourly and package options caters to a wider range of client requirements and budget sensitivities, from small businesses needing occasional help to those requiring regular, structured support.

Value for Money Considerations

Without access to the actual pricing figures, it’s challenging to assess the precise value for money. However, several factors contribute to a virtual assistant’s value proposition:

Efficiency: How quickly and effectively tasks are completed.
Quality of Work: The accuracy, professionalism, and standard of deliverables.
Specialised Skills: Whether the VA possesses specific expertise in areas like advanced software, marketing strategies, or complex administrative tasks.
Responsiveness: How quickly and reliably the VA communicates and addresses client needs.
Cost Savings vs. In-house Staff: Virtual assistants typically offer significant cost savings compared to hiring a full-time employee, as businesses avoid overheads like office space, benefits, and payroll taxes. According to recent reports, the average hourly rate for a virtual assistant in the UK can range from £20 to £35, though highly specialised VAs might charge more. Businesses can save up to 50-70% on administrative costs by outsourcing.

Potential for Hidden Costs or Fees

The website doesn’t explicitly mention any additional fees, setup costs, or charges for specific software usage. While the presence of a “Prices” page is good, a highly transparent service would ideally detail all potential costs upfront, ensuring clients are fully aware of what they will be paying for. In the absence of such details, clients would need to meticulously review the actual pricing document or inquire directly to uncover any potential hidden charges, such as premium rates for urgent tasks, communication charges, or fees for specific tools. This due diligence is crucial to avoid unexpected expenses.

How to Cancel Clearcraftedadmin.co.uk Subscription

The Clearcraftedadmin.co.uk website does not provide explicit details on how to cancel a subscription or ongoing service. This is a common characteristic of small, service-based businesses that prefer direct communication for managing client relationships. Unlike large SaaS platforms or e-commerce sites with automated cancellation portals, professional service providers often handle such requests personally.

Absence of Formal Cancellation Policy

A thorough review of the website’s publicly available content reveals no dedicated section or FAQ entry outlining a cancellation policy. There are no mentions of: Gddesign.co.uk Review

Notice periods required for termination.
Refund policies for pre-paid packages or unused hours.
Specific steps or forms to complete for cancellation.
Any terms regarding data handover or deletion upon service cessation.

This absence of a formal, published cancellation policy is a significant gap in transparency. For clients entering into ongoing agreements, understanding the exit strategy is as important as understanding the service agreement itself.

Recommended Cancellation Process

Given the lack of online guidance, the most logical and effective way to cancel a service with Clearcraftedadmin.co.uk would be through direct communication with Kirstin Hay.

Direct Communication: The primary method should be to contact Kirstin Hay directly, preferably via email, as this provides a written record of your request. The “Contact” page on the website provides an email address.
State Your Intent Clearly: In your communication, clearly state your intention to cancel the service, specifying the date you wish the service to terminate.
Request Confirmation: Ask for a written confirmation of the cancellation and any applicable terms, such as final billing statements or data handling procedures post-cancellation.
Review Service Agreement: If you have signed a formal service agreement or contract, refer to it for any clauses related to termination, notice periods, or refunds. While the website doesn’t show such documents, a service agreement is typical for ongoing professional relationships.

Importance of Clear Cancellation Policies

From an ethical and business perspective, a clear and easily accessible cancellation policy is crucial. It builds trust, sets expectations, and protects both the client and the service provider. Without one, clients may feel trapped or uncertain about how to proceed if their needs change or they are dissatisfied with the service. Transparency in this area is a hallmark of reputable businesses, ensuring that relationships can conclude as smoothly as they began. For a service handling potentially sensitive business operations, the lack of this policy also raises questions about the overall robustness of their client management framework.

Clearcraftedadmin.co.uk vs. Competitors

When evaluating Clearcraftedadmin.co.uk against its competitors, it’s essential to consider its positioning within the virtual assistant market. Clearcraftedadmin.co.uk appears to operate as a sole proprietorship or a very small, independent virtual assistant service. This contrasts significantly with larger platforms and agencies that dominate the market.

Independent VA vs. Freelance Platforms

Clearcraftedadmin.co.uk (Independent VA): Offers a personalised, direct service. Clients work directly with Kirstin Hay, which can foster a strong, individualised working relationship. The focus seems to be on a bespoke service.
Fiverr / Upwork (Freelance Platforms): These platforms offer a vast marketplace of VAs globally. Clients can browse numerous profiles, compare skills, rates, and reviews, and directly hire freelancers for specific tasks or projects.
- Pros of Platforms: Wide choice, competitive pricing, built-in payment protection, review systems, scalability (easy to find multiple VAs).
- Cons of Platforms: Quality can vary, requires client to vet VAs, less personalised service, potential communication issues across time zones.

Independent VA vs. Virtual Assistant Agencies

Clearcraftedadmin.co.uk (Independent VA): While professional, it operates as a single point of contact. There might be limitations in terms of capacity, diverse skill sets, or immediate backup in case of unavailability.
Virtalent / Boldly (VA Agencies): These agencies employ a team of VAs and often provide dedicated account managers. They can offer a wider range of services, more robust backup plans, and more structured client management.
- Pros of Agencies: Teams can handle more complex projects, built-in redundancy, higher-level support, often vetted VAs.
- Cons of Agencies: Generally higher cost, less direct personal relationship with a single VA, more rigid package structures.

Key Differentiators for Clearcraftedadmin.co.uk

Clearcraftedadmin.co.uk’s main differentiator is likely its direct, personal service from Kirstin Hay. For clients who value a one-to-one relationship and consistency with a single virtual assistant, this model can be highly appealing. It suggests that clients will receive dedicated attention and a consistent understanding of their business needs over time, which might be harder to achieve on larger, more transactional platforms. The website also hints at a focus on UK-based clients, which can be an advantage for businesses seeking VAs with local understanding and operating within the same time zones. Thevehiclerepairspecialist.co.uk Review

Areas for Improvement Compared to Competitors

Transparency: Larger agencies and platforms typically have comprehensive Terms of Service, Privacy Policies, and detailed operational guidelines available on their websites. Clearcraftedadmin.co.uk lags significantly in this area.
Scalability & Redundancy: As a sole VA, Kirstin Hay’s capacity is finite. Larger agencies can allocate additional VAs or provide backup, ensuring continuous service even during absences.
Legal & Data Security Assurance: Established competitors often explicitly detail their data security measures, NDA protocols, and compliance with regulations like GDPR. Clearcraftedadmin.co.uk offers no such public assurances.
Range of Specialisations: While Clearcraftedadmin.co.uk lists several services, agencies often have VAs specialised in niches like HR, specific CRM management, or advanced data analysis, offering a broader spectrum of deep expertise.

In conclusion, Clearcraftedadmin.co.uk is positioned as a personal, independent virtual assistant service. Its strength lies in its direct client relationship and potentially tailored support. However, it falls short of the comprehensive transparency, legal assurances, and scalability offered by larger, more established competitors and platforms. For a business looking for basic, reliable administrative support from a single, dedicated individual, it might be suitable, but for those requiring extensive legal guarantees, broad skill sets, or robust backup, alternatives would be more appropriate.

FAQ

What services does Clearcraftedadmin.co.uk offer?

Clearcraftedadmin.co.uk offers a range of administrative and business support services, including inbox management, digital filing, marketing emails, graphic design, and assistance with stand-alone projects.

Is Clearcraftedadmin.co.uk a legitimate business?

Based on the website’s presentation, Clearcraftedadmin.co.uk appears to be a legitimate virtual assistant service. It clearly identifies Kirstin Hay as the virtual assistant and provides contact information.

Where can I find the prices for Clearcraftedadmin.co.uk services?

The website states that prices, including packages and hourly rates, can be found on a dedicated “Prices” page. You would need to navigate to that specific link on the website to view the detailed costs.

Does Clearcraftedadmin.co.uk have a privacy policy?

No, the Clearcraftedadmin.co.uk website does not publicly display a privacy policy, terms of service, or any GDPR compliance statements, which is a significant omission for a service handling client data. Repkicks.co.uk Review

How can I contact Clearcraftedadmin.co.uk?

You can contact Clearcraftedadmin.co.uk through the “Contact” page on their website, which typically provides an email address or contact form.

Who is Kirstin Hay?

Kirstin Hay is identified on the Clearcraftedadmin.co.uk website as the virtual assistant who provides the administrative and business support services. There is an “About Me” section dedicated to her.

Are there any reviews for Clearcraftedadmin.co.uk?

Yes, the website features a “Reviews” section where you can read testimonials from previous clients about their experiences with the service.

Does Clearcraftedadmin.co.uk offer graphic design services?

Yes, graphic design is listed as one of the services offered by Clearcraftedadmin.co.uk, alongside administrative tasks like inbox management and digital filing.

What kind of businesses would benefit from Clearcraftedadmin.co.uk?

Clearcraftedadmin.co.uk seems suitable for small businesses, entrepreneurs, or individuals who need assistance with routine administrative tasks, email management, or basic marketing support, allowing them to focus on core business activities. Turriffsfruitandveg.co.uk Review

Can Clearcraftedadmin.co.uk help with marketing emails?

Yes, assistance with marketing emails is explicitly listed as one of the services provided by Clearcraftedadmin.co.uk.

Does Clearcraftedadmin.co.uk offer bespoke project support?

Yes, the website mentions that the service can help with “stand-alone projects,” indicating flexibility for one-off tasks or specific project requirements.

How does Clearcraftedadmin.co.uk protect client data?

The website does not explicitly detail its data protection measures, security protocols, or whether non-disclosure agreements (NDAs) are used, which is an area for concern regarding data security.

Is there a trial period for Clearcraftedadmin.co.uk services?

The website does not mention the availability of a free trial period for its services. Clients would likely need to inquire directly about any introductory offers.

What are the payment options for Clearcraftedadmin.co.uk?

The website indicates that it offers “packages and hourly rates,” but specific payment methods (e.g., bank transfer, credit card, PayPal) are not detailed on the public pages. Mmediagroup.co.uk Review

How do I cancel my service with Clearcraftedadmin.co.uk?

The website does not provide a formal cancellation policy or procedure. The recommended method is to contact Kirstin Hay directly via email to communicate your intention to cancel.

Does Clearcraftedadmin.co.uk offer phone support?

While the website has a “Contact” section, it does not specify whether phone support is available or if communication is primarily via email or other digital means.

What are the main advantages of using an independent virtual assistant like Clearcraftedadmin.co.uk?

Advantages include a potentially more personalised service, direct communication with a single VA, and consistent understanding of your business needs over time.

What are the disadvantages of using Clearcraftedadmin.co.uk compared to larger VA agencies?

Disadvantages include a lack of explicit legal policies (privacy, terms), potential limitations in scalability or backup due to being a sole VA, and less diverse specialisations compared to a team of VAs.

Is Clearcraftedadmin.co.uk GDPR compliant?

The website does not contain any information or statements regarding GDPR compliance, which is a significant legal requirement for businesses operating in the UK and handling personal data. Pembrokeshirebikehire.co.uk Review

Can Clearcraftedadmin.co.uk handle sensitive business information?

While the services offered suggest handling sensitive data (e.g., inbox management, digital filing), the absence of clear privacy policies and data security statements on the website raises concerns about how such sensitive information would be protected.