Based on looking at the website nexttonatural.co.uk, our review indicates that while the site presents a polished appearance and a clear focus on premium hair extensions, several critical elements that foster trust and transparency in a legitimate e-commerce business are either missing or not prominently displayed. This raises concerns about the overall reliability and ethical standing from a consumer perspective, particularly regarding the full clarity of their operations and adherence to robust legal and customer service standards expected in the UK market.
Here’s an overall review summary:
- Website Design: Professional and aesthetically pleasing.
- Product Clarity: Clear description of hair extensions, including sourcing details.
- Transparency: Lacking easily accessible information regarding company registration, physical address, and detailed contact methods beyond a newsletter sign-up and general social links.
- Customer Support: No immediate visible contact number, live chat, or dedicated email address on the homepage.
- Legal & Policy Information: “Klarna Terms” is listed in the footer, but other essential legal links like Privacy Policy, Terms and Conditions, and Refund Policy are not readily apparent.
- Payment Security: Mentions “Secure Payments” but lacks visible third-party security certifications or payment gateway logos.
- Ethical Sourcing Claim: Mentions “Ethically Sourced” from India, Southern Russia, and Mongolia, which is a positive claim but requires deeper verification for full assurance.
- Overall Recommendation: Caution advised. While the product focus is clear, the lack of standard transparent business information is a significant red flag for consumers seeking fully legitimate and trustworthy online retailers.
For those seeking to enhance their appearance or explore products that contribute to well-being without these transparency concerns, a range of alternative avenues can be explored. These options prioritise clear business practices and widely accepted ethical standards, ensuring a more secure and trustworthy consumer experience.
Here are some best alternatives for personal care and enhancement products that uphold strong ethical standards and transparency:
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- Key Features: Renowned for ethically sourced, natural ingredient-based skincare, body care, haircare, and makeup. Strong stance against animal testing and promotes community fair trade. Offers a wide range of products for various skin types and concerns.
- Average Price: £5 – £30 for most products.
- Pros: Strong ethical credentials, widely available, diverse product range, often has sales and promotions.
- Cons: Some products may contain synthetic fragrances or preservatives, which some users prefer to avoid.
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- Key Features: Organic health and beauty brand focusing on natural and organic skincare, aromatherapy, and well-being products. Committed to sustainability, ethical sourcing, and environmental protection.
- Average Price: £15 – £50 per product.
- Pros: Certified organic ingredients, eco-friendly packaging, strong ethical stance, well-regarded for quality and efficacy.
- Cons: Higher price point than some mainstream alternatives, limited physical store presence compared to larger retailers.
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- Key Features: Hand-made cosmetics with a strong emphasis on fresh, ethically sourced ingredients, often vegan and vegetarian. Known for bath bombs, fresh face masks, and unpackaged products to reduce waste. Strong advocacy for environmental and animal rights.
- Average Price: £5 – £25 per product.
- Pros: Innovative and fun products, strong ethical and environmental policies, fresh ingredients, excellent customer service.
- Cons: Strong scents may not appeal to everyone, some products have a short shelf life due to fresh ingredients.
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- Key Features: High-quality skincare, haircare, and body care products derived from plant-based ingredients and laboratory-made compounds. Focuses on efficacy, sensory pleasure, and minimalist design.
- Average Price: £25 – £70 per product.
- Pros: Premium quality and effective formulations, sophisticated scents, aesthetically pleasing packaging, strong brand reputation.
- Cons: Very high price point, not all ingredients are “natural” as perceived by some, uses some synthetic ingredients for preservation/efficacy.
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- Key Features: A prominent health and wellness retailer in the UK offering a broad selection of natural beauty and personal care products, including skincare, haircare, and supplements (note: focus on non-ingestible for this context). They often stock reputable natural brands and their own lines.
- Average Price: £5 – £40, depending on brand and product.
- Pros: Wide range of natural and organic products, frequent promotions, strong presence on UK high streets and online.
- Cons: Product quality can vary across brands, some products may still contain ingredients not preferred by strict natural beauty advocates.
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- Key Features: Pioneers in natural and organic cosmetics, certified by NATRUE. Offers a range of skincare, body care, and baby care products, often based on biodynamic farming principles. Known for its calendula and arnica ranges.
- Average Price: £8 – £25 per product.
- Pros: Long-standing reputation for natural quality, certified organic and natural ingredients, gentle formulations suitable for sensitive skin.
- Cons: Limited range of makeup products, some may find the packaging less modern.
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Amazon UK – Beauty & Personal Care
- Key Features: While not a single brand, Amazon UK offers an extensive marketplace for a vast array of beauty and personal care products, including many ethical and natural brands. It allows for comparison shopping and access to numerous reviews.
- Average Price: Varies significantly depending on brand and product.
- Pros: Unparalleled selection, competitive pricing, customer reviews for informed decisions, fast delivery options.
- Cons: Quality control can be challenging across so many sellers, requires careful vetting of individual sellers and products to ensure ethical sourcing and authenticity.
Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.
IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.
nexttonatural.co.uk Review & First Look
When first landing on nexttonatural.co.uk, the immediate impression is one of modern aesthetics and a clear focus on its core product: human hair extensions. The website employs a clean, visually appealing design with high-quality imagery of hair extensions, aiming to convey a sense of premium quality and natural beauty. The navigation is straightforward, with prominent “Shop Now” buttons guiding users directly to product categories. The emphasis on “100% Premium Remy Hair Extensions” and “Ethically Sourced” are highlighted early, indicating a focus on quality and responsible practices. However, a deeper dive into the website’s structure reveals that while the marketing is strong, some foundational elements expected from a trustworthy e-commerce platform are either missing or not easily discoverable, which can be a red flag for savvy UK consumers.
Initial User Experience and Navigation
The user journey begins with a clear hero section, promoting the idea of feeling “Naturally Beautiful.” Buttons like “Colour Match Me” and “Shop Hair Care & Accessories” are intuitively placed.
- Streamlined Layout: The site uses a responsive design, making it accessible across various devices.
- Visual Appeal: The photography is professional, showcasing the product effectively and reinforcing the premium feel.
- Call to Actions: Prominent “SHOP NOW” buttons are strategically placed to encourage immediate purchases.
Transparency of Business Information
Despite the professional facade, the website lacks readily visible, crucial business information on its homepage.
- Absence of Key Details: There is no immediate display of a physical address, company registration number, or a direct phone number for customer service.
- Limited Contact Options: The primary direct contact mechanism appears to be a newsletter sign-up, which is insufficient for urgent queries or formal complaints.
- “Trustpilot” Link: While a link to Trustpilot is present in the footer, indicating a willingness to display external reviews, this alone doesn’t compensate for a lack of internal transparency. As of early 2023, Trustpilot data indicated that around 7% of all reviews on their platform are flagged as potentially fraudulent, highlighting the importance of multiple trust signals from a business directly.
nexttonatural.co.uk Pros & Cons
Evaluating nexttonatural.co.uk reveals a mix of strengths in presentation and product focus, alongside notable weaknesses in transparency and comprehensive customer support, which are critical for establishing trust in the competitive e-commerce landscape of the UK.
Pros of nexttonatural.co.uk
The website excels in its aesthetic presentation and a clear value proposition, particularly for consumers interested in hair extensions.
- Aesthetically Pleasing Design: The site boasts a modern, clean, and visually appealing interface that is easy to navigate. High-quality imagery of hair extensions creates an immediate positive impression.
- Clear Product Focus: The primary product—100% Premium Remy Human Hair Extensions—is clearly articulated, with emphasis on quality and sourcing from India, Southern Russia, and Mongolia. This specificity is a strong point for niche consumers.
- Ethical Sourcing Claim: The bold claim of “Ethically Sourced” hair extensions is a significant plus, addressing a growing consumer demand for responsible supply chains. While such claims require independent verification, their prominent display indicates an awareness of ethical considerations.
- Content Marketing: The presence of a “NEXT TO NATURAL NEWS” section with blog articles (e.g., “5 Great Reasons Why You Should Get Hair Extensions”) demonstrates an effort to engage customers and provide value beyond mere product listings. This can enhance SEO and establish the brand as an authority.
- International Shipping & Secure Payments: The footer mentions “International Shipping” and “Secure Payments,” which are essential assurances for online buyers. The “Secure Payments” claim, however, would benefit from visible third-party security badges.
- Simple Returns Policy (Claimed): The mention of “Satisfaction guaranteed with our flexible policies” under “Simple Returns” suggests a customer-friendly approach, though the full policy details would need to be easily accessible.
Cons of nexttonatural.co.uk
Despite the strengths, several critical areas present significant drawbacks, particularly concerning business legitimacy and customer assurance.
- Lack of Core Business Information: A major drawback is the absence of easily discoverable physical address, company registration details, or a direct phone number on the homepage or in the footer. This lack of transparency is a significant concern for UK consumers and can hinder trust.
- Limited Contact Options: Customer support appears limited to a newsletter sign-up and general social media links. There’s no clear email address, live chat, or dedicated contact page linked prominently, making it difficult for customers to get direct or urgent assistance.
- Incomplete Legal Information Display: While “Klarna Terms” is mentioned, other crucial legal documents such as a comprehensive Privacy Policy, Terms and Conditions, and a detailed Refund/Returns Policy are not immediately visible or linked from the footer. These are legally required for UK e-commerce businesses and essential for consumer protection. Data from the UK’s Information Commissioner’s Office (ICO) consistently shows that a clear Privacy Policy is among the top concerns for online consumer complaints regarding data handling.
- Reliance on Generic Images: The blog section and some product displays use “Photo By: John Doe,” which suggests the use of stock images rather than authentic, brand-specific photography for all content. While not a deal-breaker, it can detract from authenticity.
- Unverified Ethical Claims: While “Ethically Sourced” is stated, there’s no visible independent certification or detailed explanation of their ethical sourcing process beyond the regions mentioned. For a premium product, consumers increasingly expect auditable proof of such claims.
- No Visible Security Certifications: The “Secure Payments” claim is good, but without visible SSL certificates (e.g., padlock icon in the browser bar is standard but not explicitly highlighted by a badge) or payment gateway logos (e.g., Visa, MasterCard, PayPal, Stripe logos prominently displayed in the footer), some users might feel less secure.
- Ambiguous Return Process: While “Simple Returns” is mentioned, the lack of a clear, clickable link to a detailed returns policy means the actual process and conditions remain unclear until a user actively searches for it, which might deter purchases.
nexttonatural.co.uk Alternatives
When seeking personal care or beauty products, particularly those aiming to enhance one’s natural appearance, it’s crucial to choose brands that not only offer quality products but also uphold transparency, ethical sourcing, and robust customer service. While hair extensions might be a specific product, the broader category of personal enhancement can be met by various reputable brands known for their commitment to quality and ethical practices. These alternatives focus on a range of non-edible products from skincare to general beauty, prioritising clarity in business operations and consumer trust.
Here are seven ethical alternatives in the personal care and beauty sphere, suitable for consumers in the UK:
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- Key Features: UK-based organic and natural skincare, body care, haircare, and sun care products. Certified organic by the Soil Association. Strong emphasis on gentle formulations for sensitive skin and allergies. Environmentally conscious packaging.
- Average Price: £12 – £35 per product.
- Pros: High certification standards (Soil Association), excellent for sensitive skin, sustainable practices, transparent ingredient lists.
- Cons: Might be considered mid-to-high price point, less emphasis on “glamour” branding compared to some competitors.
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Ethique Finelineprintandweb.co.uk Review
- Key Features: New Zealand-based company famous for its solid beauty bars (shampoo, conditioner, body wash, skincare, and even deodorant) which significantly reduce plastic waste. Certified B Corp, palm oil-free, vegan, and cruelty-free.
- Average Price: £10 – £20 per bar.
- Pros: Exceptionally eco-friendly (zero-waste), highly concentrated products, ethical certifications, excellent for travel.
- Cons: Requires adjustment to bar format for some users, initially higher upfront cost per bar (though they last longer).
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- Key Features: UK-made organic and natural skincare products specifically formulated for sensitive and reactive skin. Certified organic by the Soil Association. Full transparency on ingredients and manufacturing process.
- Average Price: £20 – £50 per product.
- Pros: Dedicated to sensitive skin, strong organic certifications, UK-based manufacturing, very transparent about formulations.
- Cons: Premium price point, smaller product range focused specifically on skin concerns.
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Honest Beauty (Jessica Alba’s Brand – Available on Amazon UK)
- Key Features: Founded by Jessica Alba, this brand offers a range of clean beauty makeup and skincare products. Committed to “No List” of over 2,500 questionable ingredients, and products are dermatologist-tested. Focus on natural-derived ingredients.
- Average Price: £15 – £30 per product.
- Pros: Widely available on Amazon UK, commitment to “clean” ingredients, reputable founder, good range of makeup and skincare.
- Cons: While “clean,” not always fully organic; some consumers may prefer brands with deeper sustainability certifications.
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- Key Features: Multi-award-winning British brand specializing in organic skincare and makeup for sensitive and allergy-prone skin. Certified by the Soil Association and Fair For Life. All products are handmade in Suffolk.
- Average Price: £18 – £45 per product.
- Pros: Extremely high organic content, ideal for very sensitive skin, transparent manufacturing, strong ethical certifications.
- Cons: Higher price point, less widely known than some larger brands.
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Innersense Organic Beauty (Hair Care – Available on Cult Beauty UK)
- Key Features: Specialises in organic and natural hair care products (shampoos, conditioners, styling products) that are free from sulphates, silicones, parabens, and synthetic fragrances. Focuses on scalp health and natural hair texture.
- Average Price: £20 – £40 per product.
- Pros: High-quality organic ingredients for hair, excellent for natural hair textures, strong community following, transparent formulations.
- Cons: Higher price point for hair care, may require adjustment to “clean” hair care routines (e.g., low lather).
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Drunk Elephant (Skincare – Available on Cult Beauty UK & Sephora UK)
- Key Features: While not exclusively “natural,” Drunk Elephant is renowned for its “clean” approach to skincare, focusing on biocompatible ingredients and avoiding what they call the “Suspicious 6” (essential oils, drying alcohols, silicones, chemical sunscreens, fragrances/dyes, SLS). Highly effective formulations.
- Average Price: £30 – £80 per product.
- Pros: Highly effective and popular formulations, “clean” ingredient philosophy, widely available at major beauty retailers.
- Cons: Premium/luxury price point, not certified organic, some ingredients are synthetic (though intentionally so for efficacy).
nexttonatural.co.uk Features
The website nexttonatural.co.uk focuses on a streamlined presentation of its core product: premium hair extensions. Its features are primarily designed to showcase these products, explain their sourcing, and offer tools to aid customer selection, all while attempting to build brand credibility.
Product Range and Quality Claims
The site’s central feature is its commitment to 100% Remy human hair extensions, positioning itself as a premium provider in the market.
- 100% Premium Remy Hair: The website prominently states that all its hair extensions are “100% Premium Remy Hair.” Remy hair is generally considered the highest quality human hair for extensions because the cuticles are kept intact and aligned in one direction, leading to less tangling and a more natural look.
- Ethically Sourced: A key selling point is the claim that all extensions are “ethically sourced from regions in India, Southern Russia and Mongolia.” This addresses a significant concern for consumers about the provenance and morality of hair extension production. While the claim is made, detailed verifiable information or certifications beyond this statement are not immediately provided on the homepage.
- Intensive Product Sourcing and Rigorous Testing: The site asserts that “EVERY SINGLE PRODUCT… only makes the cut after months of intensive product sourcing and rigorous testing.” This aims to build confidence in the product’s durability and overall quality.
Customer Engagement Tools
nexttonatural.co.uk includes features designed to help customers choose the right product and engage with the brand’s content.
- Colour Match Service: A highlighted “Colour Match Me” button and section suggest a dedicated service for matching customers’ hair with suitable extension colours, including ombre, balayage, or highlights. This is a valuable tool for a product like hair extensions, where colour accuracy is paramount.
- Trending Now Section: Features “Natural Curly,” “Invisible Clip in Extensions,” “Natural Wavy,” and “Closures & Frontals,” showcasing popular styles and product types. This helps guide customers to popular choices and varied options.
- Blog/News Section: The “NEXT TO NATURAL NEWS” section includes articles like “5 Great Reasons Why You Should Get Hair Extensions” and “HOW TO MAINTAIN YOUR HAIR EXTENSIONS AT HOME.” This content marketing approach aims to educate customers, establish expertise, and improve SEO.
User Account and Shopping Features
Standard e-commerce functionalities are present, allowing users to manage their shopping experience. Onestoptutors.co.uk Review
- Login To Your Account: A standard feature allowing returning customers to manage orders, view past purchases, and potentially store payment or shipping information.
- Shopping Cart/Basket: A visible shopping cart icon with item count (e.g., “0 0”) is present, indicating standard e-commerce functionality for adding and reviewing items before checkout.
- International Shipping: The claim of “International Shipping with quick delivery service” suggests a broad market reach beyond the UK, appealing to a global customer base.
Payment & Returns Policies (Claimed)
While specific details require deeper investigation, the site mentions key transactional assurances.
- Secure Payments: The footer states “Every purchase is secure thanks to our excellent online safety standards.” This is a fundamental promise for any online retailer.
- Simple Returns: “Satisfaction guaranteed with our flexible policies” indicates a return policy is in place, aiming to reassure customers about their purchase. However, the lack of a direct link to the full policy details is a drawback.
- Klarna Terms: The mention of “Klarna Terms” suggests integration with the Klarna payment service, offering deferred payment options, which can be attractive to customers. However, as an interest-based financial product in many of its forms, it is generally discouraged in Islamic finance due to the element of Riba (interest).
How to Cancel nexttonatural.co.uk Subscription
Based on the nexttonatural.co.uk homepage text provided, there is no explicit mention of any subscription services or recurring payment models for their hair extensions or related products. The website appears to operate on a standard e-commerce model where customers make one-time purchases of physical products. Therefore, the concept of “cancelling a subscription” as typically understood for digital services or recurring product deliveries does not seem to apply directly to nexttonatural.co.uk based on the information available.
If nexttonatural.co.uk were to introduce a subscription model in the future, common methods for cancellation, which would generally be expected from reputable online retailers, would typically include:
- Through Your Account Dashboard: The most common and convenient method. Users would log into their “Login To Your Account” section, navigate to a “My Subscriptions” or “Manage Orders” area, and find an option to cancel or modify their recurring service.
- Direct Contact with Customer Service: If an online cancellation option isn’t available or functional, contacting customer service directly via email or phone (if provided) would be the alternative. A typical process would involve:
- Sending an email to a dedicated support address stating the intent to cancel, along with account details.
- Calling a customer service line during business hours to request cancellation.
- Written Notice: For some services, especially those with longer commitments, a written letter might be required, though this is less common for simple e-commerce subscriptions.
Given the current information, it is highly probable that nexttonatural.co.uk does not offer a subscription service. Therefore, consumers would not need to worry about cancelling a recurring payment unless they have specifically opted into a payment plan like Klarna, which operates under its own terms and conditions, separate from a direct product subscription by nexttonatural.co.uk. If a user has used Klarna, they would need to manage their payment plan directly through their Klarna account and adhere to Klarna’s terms regarding repayment or early settlement, not “cancellation” of a nexttonatural.co.uk subscription.
nexttonatural.co.uk Pricing
The nexttonatural.co.uk homepage text does not directly display specific product prices or a general pricing structure. While it encourages users to “SHOP NOW,” leading to product listings, it refrains from offering any transparent pricing tiers, average costs, or even price ranges for their hair extensions. This is a common practice for e-commerce sites selling a varied range of products with different lengths, weights, colours, and types (e.g., clip-ins, ponytails, closures, frontals), where a single price point would be misleading.
However, certain inferences can be made based on the descriptive language used on the website:
- Premium Positioning: The repeated use of terms like “100% Premium Remy Hair Extensions,” “finest quality,” “Superior service,” and “Quality focus” strongly suggests that nexttonatural.co.uk positions itself at the higher end of the market. Premium quality hair extensions, especially Remy hair, typically command higher prices due to their durability, natural look, and ethical sourcing claims.
- Ethical Sourcing Implication: The claim of “Ethically Sourced” hair from specific regions (India, Southern Russia, Mongolia) often implies a higher cost of acquisition due to fair wages and responsible practices, which would generally be reflected in the final retail price.
- Target Audience: A brand focusing on “enhancing natural beauty” and empowering women with “confidence” through “premium quality” products likely targets consumers who are willing to invest more for perceived quality and the benefits derived from it.
General Expectations for Hair Extension Pricing in the UK:
For 100% Remy human hair extensions in the UK, prices can vary significantly based on:
- Length: Longer extensions are almost always more expensive.
- Weight/Thickness: More hair (denser bundles) will increase the cost.
- Type of Extension: Clip-ins are generally less expensive than wefts, tape-ins, or pre-bonded extensions which might require professional application. Closures and frontals, designed for full weaves, also have specific pricing.
- Colour and Texture: Specialised colours (e.g., ombre, balayage, highlights) or rare textures might come at a premium.
Based on market averages for premium Remy hair extensions in the UK:
- Clip-in sets: Can range from £80 to £300+, depending on length and weight.
- Wefts (for weaves/sew-ins): Often sold in bundles, typically £100 to £400+ per bundle, with multiple bundles needed for a full head.
- Closures and Frontals: Can range from £80 to £250+.
Given nexttonatural.co.uk’s emphasis on “premium” and ethical sourcing, it is reasonable to expect their prices to align with or exceed the higher end of these general market averages. To get precise pricing, users would need to navigate to the “Shop” section of the website and browse individual product listings. The mention of “Klarna Terms” in the footer suggests they offer a ‘Buy Now, Pay Later’ option, which can make higher-priced items more accessible to customers, but as noted, such financial products often involve interest (Riba) which is prohibited in Islam. Brooklynblinds.co.uk Review
nexttonatural.co.uk vs. Competitors
When comparing nexttonatural.co.uk to its competitors in the hair extension market, and more broadly, to ethical beauty and personal care brands, several distinctions emerge. The competitive landscape for hair extensions is vast, ranging from budget-friendly synthetic options to high-end human hair suppliers. nexttonatural.co.uk aims to position itself squarely in the premium, ethically sourced human hair segment.
nexttonatural.co.uk’s Niche Positioning
nexttonatural.co.uk focuses on a specific value proposition that attempts to differentiate it from generic sellers.
- Focus on Remy Hair: Many budget competitors sell non-Remy or even synthetic hair. nexttonatural.co.uk’s explicit commitment to “100% Premium Remy Hair” immediately places it in a higher quality tier, competing with brands like Bellami Hair, Foxy Locks, or Dirty Looks, which are also known for human hair extensions.
- Ethical Sourcing Claim: The emphasis on “ethically sourced from regions in India, Southern Russia and Mongolia” is a key differentiator. While many brands make similar claims, nexttonatural.co.uk highlights it prominently. However, without third-party certifications or detailed reports, this claim is less verifiable than, for instance, brands with Fair Trade certifications for other products.
- “Colour Match” Service: This personalized service aims to provide a tailored experience, which is a competitive advantage over general retailers that simply sell colours off the shelf.
Comparison with Direct Hair Extension Competitors
- Pricing: Compared to lower-end suppliers on platforms like eBay or Amazon, nexttonatural.co.uk’s prices are likely to be significantly higher due to its premium positioning and sourcing claims. Against premium competitors like Bellami Hair or Foxy Locks, their pricing would likely be competitive, possibly even a bit higher if their ethical sourcing costs are passed on. Bellami, for example, is known for its wide range and celebrity endorsements, while Foxy Locks is a popular UK-based brand.
- Transparency: Here’s where nexttonatural.co.uk falls short compared to many established competitors. Reputable hair extension brands often provide:
- Detailed Company Information: Registered addresses, company numbers, and full contact details.
- Comprehensive Policies: Clearly linked, detailed pages for returns, refunds, shipping, and privacy.
- Customer Service Channels: Multiple accessible ways to contact them (phone, email, live chat).
- Reviews & Testimonials: More integrated customer reviews, sometimes with photo submissions, rather than just a Trustpilot link.
- Product Range: While nexttonatural.co.uk mentions various types (clip-ins, closures, frontals), larger competitors often offer a wider array of lengths, colours, and application methods (e.g., tape-ins, wefts, micro rings, fusion bonds).
Comparison with Broader Ethical Beauty Brands (as alternatives)
When we compare nexttonatural.co.uk to the ethical beauty brands listed as alternatives (e.g., The Body Shop, Neal’s Yard Remedies, Green People), a stark contrast emerges in terms of business transparency and verifiable ethical practices.
- Certifications: Brands like Green People and Neal’s Yard Remedies boast multiple certifications (e.g., Soil Association Organic, Fair Trade, B Corp), providing tangible proof of their ethical and sustainable claims. nexttonatural.co.uk’s “Ethically Sourced” claim, while positive, lacks such external validation on its homepage.
- Corporate Information: Established brands typically have extensive “About Us” sections, investor relations, and clear legal footers detailing company registration, physical addresses, and comprehensive policy documents that are easily navigable. nexttonatural.co.uk’s presentation of this crucial information is notably sparse.
- Customer Support Infrastructure: Larger, reputable brands invest heavily in multi-channel customer support (phone lines, dedicated email addresses, live chat, extensive FAQs), which nexttonatural.co.uk currently lacks prominent display of.
- Product Scope: While nexttonatural.co.uk is highly specialised, ethical beauty brands offer a broader array of products, allowing consumers to align their entire personal care routine with ethical principles.
In essence, nexttonatural.co.uk’s competitive edge lies in its specific focus on premium Remy hair extensions with an ethical sourcing claim. However, its general lack of transparent business information and comprehensive customer support options positions it unfavorably against more established and transparent competitors, both within the hair extension niche and the broader ethical personal care market. Consumers prioritising trust and robust post-purchase support might lean towards brands with more readily verifiable credentials.
Frequently Asked Questions
What is nexttonatural.co.uk?
nexttonatural.co.uk is an online retailer based in the UK that specialises in selling 100% Premium Remy human hair extensions, along with hair care accessories.
Is nexttonatural.co.uk a legitimate website?
Based on the website’s homepage, while it presents a professional appearance and clear product focus, it lacks easily accessible fundamental business transparency details such as a physical address, direct phone number, or company registration information, which can raise concerns about full legitimacy.
What types of hair extensions does nexttonatural.co.uk sell?
nexttonatural.co.uk sells 100% Premium Remy human hair extensions, including various types like clip-ins, ponytails, natural curly, natural wavy, closures, and frontals.
Where does nexttonatural.co.uk source its hair from?
nexttonatural.co.uk claims to ethically source its hair extensions from regions in India, Southern Russia, and Mongolia.
Does nexttonatural.co.uk offer a colour matching service?
Yes, the website mentions a “Colour Match Me” service designed to help customers find extensions that match their hair, including ombre, balayage, or highlights. Itsjustcricket.co.uk Review
Are the hair extensions from nexttonatural.co.uk ethically sourced?
nexttonatural.co.uk explicitly states that all their hair extensions are “ethically sourced,” though no specific certifications or detailed ethical sourcing reports are immediately visible on the homepage to verify this claim.
What payment methods does nexttonatural.co.uk accept?
The website mentions “Secure Payments” and also lists “Klarna Terms” in the footer, suggesting that Klarna’s ‘Buy Now, Pay Later’ service is an available payment option.
Does nexttonatural.co.uk ship internationally?
Yes, the website states that it offers “International Shipping with quick delivery service.”
What is nexttonatural.co.uk’s return policy?
The website claims to have “Simple Returns” with “Satisfaction guaranteed with our flexible policies,” but a direct, clickable link to the full detailed return policy is not prominently displayed on the homepage.
Does nexttonatural.co.uk have a physical store?
Based on the information provided on the homepage, there is no indication of a physical store; nexttonatural.co.uk appears to be solely an online retailer.
Can I contact nexttonatural.co.uk by phone?
A direct phone number for customer service is not prominently displayed on the nexttonatural.co.uk homepage. Contact options appear limited to potentially a newsletter sign-up and general social media links.
Does nexttonatural.co.uk have a blog or news section?
Yes, nexttonatural.co.uk features a “NEXT TO NATURAL NEWS” section with articles providing tips on hair extensions and maintenance.
How can I be sure my payment is secure on nexttonatural.co.uk?
The website states “Every purchase is secure thanks to our excellent online safety standards,” but visible third-party security badges (like SSL certificate provider logos or payment gateway logos) are not prominently displayed on the homepage to explicitly reassure users.
Does nexttonatural.co.uk use stock images for their blog content?
Yes, some of the images in the “NEXT TO NATURAL NEWS” section are credited to “Photo By: John Doe,” which typically indicates the use of stock photography.
What are the benefits of using Remy hair extensions?
Remy hair extensions, as claimed by nexttonatural.co.uk, are considered premium because their cuticles are aligned in the same direction, which helps prevent tangling, reduces shedding, and provides a more natural look and feel. Abbeyinteriors.co.uk Review
Does nexttonatural.co.uk offer discounts or promotions?
The homepage text does not explicitly mention any ongoing discounts or promotions, but like most e-commerce sites, these may be offered periodically or through newsletter sign-ups.
How can I get detailed product information on nexttonatural.co.uk?
To get detailed product information, including potential pricing, users would need to navigate to the “Shop” section of the website and browse individual product listings.
Is nexttonatural.co.uk suitable for all hair types?
While they offer various textures like natural curly and wavy, the website doesn’t explicitly state suitability for all hair types, though human hair extensions are generally versatile. The colour match service suggests adaptability.
Are there any user reviews for nexttonatural.co.uk available?
The website has a “Trustpilot” link in its footer, indicating that external reviews for nexttonatural.co.uk are available on the Trustpilot platform.
What alternatives are there to nexttonatural.co.uk for ethical beauty products?
Ethical alternatives include brands like The Body Shop, Neal’s Yard Remedies, Lush Cosmetics, Green People, Ethique, Pai Skincare, Odylique, and Innersense Organic Beauty, all known for their transparency, ethical sourcing, and reputable products.
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