Highground.com Review

Based on checking the website, Highground.com, which appears to redirect to WorkTango.com, focuses on an employee experience platform. The core offerings revolve around employee surveys and insights and recognition and rewards programs. While the services aim to improve workplace culture and engagement, the platform’s nature, particularly the “Recognition & Rewards” aspect, raises questions regarding ethical considerations related to monetary or gift-based incentives. Without clear details on the nature of these rewards, it’s difficult to ascertain if they align with ethical principles that discourage practices like encouraging competition through material gains or potential for extravagance. Therefore, a cautious approach is recommended when considering this platform.

Here’s a summary of the Highground.com WorkTango.com review:

• Website Focus: Employee Experience Platform Surveys & Insights, Recognition & Rewards
• Key Features: Unlimited surveys, robust dashboards, recommended action plans, automated recognition programs, HRIS integrations.
• Ethical Concerns: Lack of clarity on “rewards” nature. potential for encouraging excessive competition or material focus.
• Transparency: Good, with clear descriptions of services.
• Pricing: Not directly disclosed on the homepage. requires inquiry.
• Customer Testimonials: Available and positive.
• Overall Recommendation: Proceed with caution. The platform itself isn’t inherently problematic, but the “rewards” aspect needs careful scrutiny to ensure alignment with ethical guidelines that prioritize intrinsic motivation and community over material incentives.

The platform aims to enhance employee engagement and retention through structured feedback and reward systems.

However, the details of the “rewards” are not explicitly defined on the homepage.

This lack of transparency is a significant point of concern.

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Ethical frameworks often discourage systems that overly emphasize material rewards, as they can shift focus from genuine effort and teamwork to transactional relationships.

A system that promotes intrinsic motivation, skill development, and a supportive work environment without relying on potentially ethically ambiguous rewards would be preferable.

Here are some alternatives focused on ethical workplace development, primarily emphasizing intrinsic motivation, skill building, and a supportive environment:

• Slack

  • Key Features: Real-time messaging, file sharing, channel organization, integrations with various tools.
  • Average Price: Free for basic, paid plans from $7.25/user/month.
  • Pros: Enhances team communication, fosters collaboration, reduces email clutter, widely adopted.
  • Cons: Can lead to information overload if not managed, potential for distractions.

• Asana

  • Key Features: Project tracking, task management, team collaboration, progress visualization, customizable workflows.
  • Average Price: Free for basic, paid plans from $10.99/user/month.
  • Pros: Excellent for organizing complex projects, improves accountability, clear overview of tasks.
  • Cons: Can be overwhelming for new users, requires consistent team adoption to be effective.

• Trello

  • Key Features: Kanban-style boards, lists, and cards. visual project management. checklists, due dates, attachments.
  • Average Price: Free for basic, paid plans from $5/user/month.
  • Pros: Highly visual and intuitive, great for small to medium teams, flexible for various project types.
  • Cons: Less robust for complex enterprise-level projects, can become cluttered with too many cards.

• Monday.com

  • Key Features: Customizable workflows, project management, sales CRM, software development tools, visual dashboards.
  • Average Price: From $8/user/month billed annually.
  • Pros: Highly versatile for diverse business needs, intuitive interface, strong automation capabilities.
  • Cons: Can be more expensive for larger teams, some advanced features have a learning curve.

• Microsoft Teams

  • Key Features: Chat, video conferencing, file sharing, integration with Microsoft 365 apps, collaboration tools.
  • Average Price: Free for basic, included with Microsoft 365 subscriptions.
  • Pros: Seamless integration with Microsoft ecosystem, robust communication features, good for large organizations.
  • Cons: Can be resource-intensive, interface can feel clunky for some users.

• Zoom

  • Key Features: Video conferencing, online meetings, webinars, screen sharing, recording.
  • Average Price: Free for basic 40 min limit, paid plans from $149.90/year/license.
  • Pros: High-quality video and audio, reliable for virtual meetings, easy to use.
  • Cons: Free tier has time limits, security concerns have been raised in the past though largely addressed.

• SurveyMonkey

  • Key Features: Survey creation, various question types, data analysis, customizable templates, audience targeting.
  • Average Price: Free for basic, paid plans from $39/month billed annually.
  • Pros: Industry-standard for surveys, powerful analytics, user-friendly interface.
  • Cons: Free plan is very limited, advanced features can be costly.

Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.

IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

Highground.com Review & First Look

Highground.com, now operating under the WorkTango brand, presents itself as a holistic Employee Experience Platform designed to engage, inspire, and retain employees. Based on the website’s content, the platform offers two primary suites: Employee Surveys & Insights and Recognition & Rewards. The first impression of the website is professional and clean, highlighting key benefits and showcasing testimonials from recognizable companies like Braunability, Rexall, and Boston Beer Company. This immediate focus on established clients lends a veneer of credibility to their offerings.

Understanding the Highground/WorkTango Model

The WorkTango model appears to be a B2B SaaS Software as a Service solution aimed at Human Resources departments and organizational leaders.

Their core value proposition is to streamline employee feedback collection and implement structured recognition programs.

The site emphasizes ease of use, integration capabilities specifically mentioning HRIS integrations, and real-time data access.

Initial Ethical Assessment

While the overarching goal of improving employee experience is commendable, the “Recognition & Rewards” component warrants a closer ethical examination. The website states, “Amplify and incentivize key values and behaviors” and “Scale and automate your employee recognition & rewards program, track and control costs, and incentivize desired actions.” This language, while common in corporate HR, hints at a system that might primarily rely on material incentives. Without explicit clarification on the nature of these rewards—whether they are monetary, gift cards, or something else—it’s impossible to fully ascertain their ethical alignment. Ethical considerations generally advise against systems that foster excessive competition or materialism through rewards, as they can undermine intrinsic motivation, community spirit, and genuine appreciation for effort. A system that encourages a transactional mindset rather than fostering a strong, supportive work environment driven by shared purpose is often counterproductive in the long run. Robertsheminllc.com Review

Highground.com Features Overview

WorkTango Highground.com positions its platform as a comprehensive tool for managing the employee experience.

The features are broadly categorized into surveys and insights, and recognition and rewards.

Each category is designed to address specific aspects of employee engagement and retention.

Employee Surveys & Insights

This feature set is crucial for organizations looking to understand their workforce better.

• Unlimited Surveys: The platform boasts the ability to conduct “unlimited surveys” across the “entire employee lifecycle.” This includes onboarding, engagement, exit interviews, and pulse surveys. This flexibility allows companies to gather continuous feedback rather than relying on annual snapshots.
• Robust Dashboards and Insights: WorkTango promises “robust dashboards and insights” that provide leaders with a clear view of employee sentiment. This is critical for data-driven decision-making. These dashboards likely present data visually, making trends and areas of concern easily identifiable.
• Recommended Action Plans: A key differentiator is the provision of “recommended action plans.” This moves beyond just identifying problems to suggesting concrete steps for improvement. This feature can be invaluable for HR teams who might lack the expertise or time to develop comprehensive strategies based on survey results alone.
• Confidentiality and Anonymity: While not explicitly detailed on the homepage, a reputable survey platform should offer robust features for ensuring employee anonymity and data confidentiality. This builds trust and encourages honest feedback. Without such guarantees, the quality and reliability of survey data can be significantly compromised.

Recognition & Rewards

This aspect of the platform aims to formalize and scale employee appreciation. Rolingscapital.com Review

• Amplify and Incentivize Key Values and Behaviors: The core idea here is to link recognition directly to desired organizational values and behaviors. This helps reinforce company culture and encourages actions that align with strategic goals.
• Scale and Automate Programs: The platform allows organizations to “scale and automate” their recognition and rewards programs. This means moving beyond ad-hoc recognition to a more structured and consistent approach. Automation can include features like automated years of service awards, birthday celebrations, and other milestone recognitions, saving HR time and ensuring no one is overlooked.
• Track and Control Costs: For larger organizations, managing the budget for recognition programs can be complex. WorkTango’s ability to “track and control costs” provides financial oversight, ensuring that spending aligns with budget allocations and provides measurable ROI.
• Variety of Recognition Types: While the website doesn’t specify the types of rewards, typically these platforms include peer-to-peer recognition, manager-to-employee recognition, spot awards, and milestone awards. The nature of the “rewards” is the primary area of ethical concern, as discussed previously. If the rewards are predominantly material, they might inadvertently shift focus from intrinsic motivation.

Highground.com Pros & Cons

When evaluating a platform like WorkTango formerly Highground.com, it’s essential to weigh its strengths against potential weaknesses, particularly from an ethical standpoint.

Highground.com Pros

WorkTango offers several compelling advantages for organizations seeking to improve their employee experience.

• Holistic Approach: The platform combines both employee listening surveys and insights and recognition, offering a more integrated solution than standalone tools. This can lead to a more comprehensive understanding of employee sentiment and targeted interventions.
• Ease of Use: Testimonials on the website consistently highlight the platform’s user-friendliness. Cyndi Garnett of Braunability states, “If your employees can maneuver through social media, they’ll easily be able to use WorkTango’s Recognition & Rewards and Surveys & Insights software.” This is a significant plus, as user adoption is crucial for the success of any HR technology.
• Real-time Data and Insights: The ability to “see results every day, in real-time” and gain “insight into employee sentiment” allows for agile decision-making. This contrasts with traditional annual surveys that might provide outdated information.
• Actionable Recommendations: The platform doesn’t just present data. it offers “recommended action plans.” This empowers leaders to translate insights into tangible improvements, making the data far more valuable.
• HRIS Integrations: Mention of “HRIS integrations” indicates that the platform can seamlessly connect with existing HR systems, reducing manual data entry and ensuring data consistency. This is a critical feature for large organizations.
• Automation of Recognition: Automating milestone celebrations and years of service awards saves significant HR time and ensures consistency in recognition efforts.
• Strong Customer Testimonials: The presence of testimonials from well-known companies like Boston Beer Company and Rexall adds credibility and suggests a track record of successful implementations. These companies represent diverse industries, indicating broad applicability.

Highground.com Cons

While the platform has its strengths, several aspects, particularly the “rewards” component, warrant careful consideration, especially from an ethical perspective.

• Lack of Transparency on Rewards Nature: The most significant con is the absence of detailed information about the “rewards” themselves. The homepage focuses on “incentivizing desired actions” and “tracking and controlling costs” but provides no specifics on what these rewards entail. If the rewards are primarily monetary, gift cards, or tangible items, this raises ethical concerns about fostering a transactional culture rather than intrinsic motivation and genuine appreciation. Such a system can lead to employees performing actions solely for the reward, rather than out of commitment to the organization or its values. This can erode trust and authentic engagement.
• Potential for Undermining Intrinsic Motivation: Over-reliance on external rewards can diminish an individual’s internal drive. Research, such as that by Deci and Ryan on Self-Determination Theory, suggests that external rewards can sometimes undermine intrinsic motivation, especially for tasks that are inherently enjoyable or meaningful. If WorkTango’s reward system leans heavily on extrinsic motivators, it could inadvertently reduce employees’ inherent satisfaction and commitment to their work.
• Cost Obscurity: Pricing information is not readily available on the website, requiring potential clients to “Talk to Our Team.” While common for B2B SaaS, this lack of upfront transparency can be a barrier for initial assessment and budgeting. Organizations prefer clarity when evaluating potential investments.
• Focus on Incentives Over Development: While the platform offers “insights,” the emphasis on “incentivizing behaviors” might suggest a more top-down, control-oriented approach to employee management rather than one focused on holistic employee development, skill enhancement, and career growth. A truly ethical platform should prioritize fostering a learning environment and personal growth.
• Dependence on Implementation Quality: The success of any employee experience platform heavily depends on how it’s implemented and managed by the client organization. A poorly designed or managed recognition program, even with a sophisticated tool, can lead to resentment, unfairness, or a perception of favoritism. The tool itself is only as effective as the strategy behind it.

Highground.com Alternatives

Given the ethical considerations surrounding the “rewards” aspect of WorkTango Highground.com, particularly the ambiguity regarding the nature of those rewards, it’s prudent to explore alternatives that focus on ethical team building, communication, and project management without relying on potentially problematic incentive structures.

These alternatives prioritize collaboration, efficiency, and intrinsic motivation. Valtournative.com Review

Collaboration & Communication Platforms

• Slack: A highly popular communication platform that facilitates real-time messaging, channel-based organization, and file sharing. It’s excellent for reducing email clutter and fostering quick communication within teams.
• Microsoft Teams: Part of the Microsoft 365 ecosystem, Teams offers robust chat, video conferencing, and seamless integration with other Microsoft Office applications. It’s ideal for organizations already using Microsoft products.
• Zoom: While primarily known for video conferencing, Zoom has expanded its offerings to include team chat and other collaboration features. It’s reliable for virtual meetings and remote team coordination.

Project & Task Management Tools

• Asana: A comprehensive project management tool that helps teams organize, track, and manage their work. It offers various views list, board, timeline to suit different project needs and promotes accountability.
• Trello: Utilizes a visual Kanban-style interface, making it easy to see the progress of tasks and projects at a glance. It’s highly intuitive and flexible for managing workflows.
• Monday.com: A versatile work OS operating system that allows teams to manage everything from project planning and CRM to marketing campaigns. Its strength lies in its highly customizable workflows and visual dashboards.

Employee Feedback & Survey Tools Standalone

• SurveyMonkey: An industry leader in online surveys, offering extensive customization, diverse question types, and powerful analytics. It can be used to gather comprehensive employee feedback without any associated reward system.
• Google Forms: A free and easy-to-use tool for creating simple surveys and questionnaires. While less sophisticated than dedicated survey platforms, it’s excellent for quick feedback collection.

These alternatives focus on improving organizational efficiency, communication, and feedback loops through ethical means.

They encourage productivity and collaboration inherently, rather than relying on external, potentially problematic, incentive mechanisms.

How to Inquire About Highground.com Pricing

Highground.com WorkTango.com does not publicly list its pricing on the homepage.

This is a common practice for B2B SaaS platforms, especially those offering complex solutions tailored to varying organizational sizes and needs.

The absence of transparent pricing means that potential clients must engage directly with the sales team to get a quote. Saharakenya.com Review

Steps to Inquire About Pricing

1. Locate the “Talk to Our Team” or “Contact Us” Buttons: On the WorkTango.com homepage, prominent calls to action like “Talk to Our Team” and “Start Interactive Demo” are available. These are the primary gateways for initiating contact.
2. Fill Out the Contact Form: Clicking on these buttons will likely lead to a contact form where you’ll be asked to provide your name, company, email, phone number, and perhaps a brief message about your needs. Be prepared to specify the size of your organization number of employees and the specific features you are interested in e.g., surveys only, recognition only, or both.
3. Request a Demo and Quote: During your initial contact or subsequent conversation, clearly state that you are interested in pricing information. It’s highly probable that the sales team will first offer a personalized demo of the platform to showcase its capabilities. This is an opportunity to ask specific questions about how the “Recognition & Rewards” system operates, particularly concerning the nature of the rewards themselves, to ensure ethical alignment.
4. Be Prepared for a Consultative Sales Process: Unlike off-the-shelf software, enterprise solutions like WorkTango typically involve a consultative sales process. The sales team will want to understand your organization’s specific challenges, goals, and employee base size to provide an accurate quote. Pricing models often vary based on the number of users employees, the suite of features selected, and the duration of the contract.
5. Inquire About Different Tiers/Packages: Ask if there are different pricing tiers or packages e.g., basic, standard, premium that offer varying levels of features or support. This can help you understand options and potentially find a solution that fits your budget and specific needs.

Understanding the Pricing Model

While specific figures aren’t available, typical pricing models for employee experience platforms include:

• Per Employee Per Month PEPM: A common model where you pay a fee for each employee in your organization per month. This can scale with your company size.
• Tiered Pricing: Different packages e.g., “Essentials,” “Professional,” “Enterprise” with varying features, support levels, and possibly employee count limits.
• Module-Based Pricing: You might be able to purchase the Surveys & Insights module separately from the Recognition & Rewards module, or bundle them for a discounted rate.

When engaging with the sales team, it’s crucial to clarify all aspects of the pricing, including implementation fees, training costs, ongoing support, and any hidden charges.

WorkTango vs. Other Employee Engagement Platforms

When considering WorkTango formerly Highground.com, it’s useful to compare its approach to employee engagement with other prominent platforms in the market.

WorkTango’s Differentiating Factors

WorkTango’s primary differentiator lies in its integrated approach to both employee listening and recognition. Many platforms specialize in one area, requiring companies to piece together solutions from multiple vendors. WorkTango aims to provide a unified platform for:

• Continuous Listening: Via unlimited surveys and robust analytics.
• Structured Recognition: Through automated and scalable reward programs.

This bundled offering can be appealing to organizations looking for a single vendor solution for their employee experience needs. Morristondrivingschool.com Review

The emphasis on “recommended action plans” is also a strong point, translating data into tangible steps.

Comparison with Key Competitors

Let’s consider how WorkTango might stack up against different types of competitors:

1. Dedicated Survey Platforms e.g., Qualtrics, Medallia, SurveyMonkey:

   • WorkTango vs. Survey Platforms: WorkTango’s “Surveys & Insights” might offer a more streamlined, HR-focused interface compared to general survey tools. However, dedicated platforms like Qualtrics often provide deeper analytical capabilities, advanced statistical modeling, and broader applicability beyond just employee experience e.g., customer experience, market research. WorkTango’s strength is its integration with recognition.
   • Ethical Note: Standalone survey platforms are generally ethically neutral as they are tools for data collection. The ethical implications arise from how the data is used and how the feedback mechanisms are managed.

2. Recognition & Rewards Platforms e.g., Achievers, O.C. Tanner, Bonusly:

   • WorkTango vs. Recognition Platforms: WorkTango competes directly with these platforms on the recognition front. Its advantage could be the integration with survey data, allowing organizations to link recognition efforts directly to insights from employee feedback. Competitors might offer a wider range of reward options or more sophisticated gamification features. The ethical stance on the nature of rewards is crucial here for all platforms.
   • Ethical Note: This is where the ethical concerns are most prominent. Many recognition platforms heavily rely on points systems redeemable for gift cards, merchandise, or experiences. Organizations must scrutinize the ethical implications of such extrinsic reward systems, ensuring they do not foster materialism or competition at the expense of genuine appreciation and team spirit. WorkTango needs to clarify its reward mechanisms to allow for a full ethical assessment.

3. HRIS/HCM Suites e.g., Workday, SuccessFactors, Oracle HCM Cloud: Holoceneworld.com Review

   • WorkTango vs. HRIS Suites: Large HRIS suites often include employee engagement modules, sometimes covering basic surveys and performance recognition. WorkTango, as a specialized platform, is likely to offer more depth and specific features in both surveys and recognition compared to the broader, more general offerings within an HRIS. WorkTango’s ability to integrate with various HRIS systems positions it as an enhancement rather than a replacement.
   • Ethical Note: HRIS platforms are foundational HR tools. Their ethicality depends on data privacy, security, and how performance management modules are designed e.g., fair assessment metrics, transparency.

4. Communication & Collaboration Tools e.g., Slack, Microsoft Teams:

   • WorkTango vs. Communication Tools: These tools are not direct competitors but complementary. Slack and Teams facilitate daily communication and collaboration, which are components of employee experience. WorkTango provides structured feedback and formal recognition. Many organizations use both types of platforms.
   • Ethical Note: These platforms are generally ethically sound, focusing on communication and workflow. Ethical considerations involve data privacy, appropriate use, and avoiding harassment.

In summary, WorkTango’s strength is its dual focus on insights and recognition within a single platform.

However, the ethical implications of its reward mechanisms remain the primary area of concern when comparing it to other market offerings.

Organizations prioritizing ethical employee engagement should seek platforms that foster intrinsic motivation, development, and community over material incentives.

How to Cancel Highground.com Subscription

As Highground.com operates as WorkTango.com, a B2B SaaS platform, the process for canceling a subscription is typically handled through direct communication with their customer success or account management team, rather than a self-service option on the website. I.eurous.net Review

This is standard for enterprise-level software agreements.

Steps to Cancel a WorkTango Subscription

1. Review Your Contract: The absolute first step is to carefully review the service agreement or contract your organization signed with WorkTango or Highground.com. This document will outline the specific terms and conditions for cancellation, including:

   • Notice Period: How much advance notice is required before the desired cancellation date e.g., 30, 60, or 90 days.
   • Cancellation Window: Whether cancellation is only possible at the end of a specific contract term e.g., annual anniversary.
   • Early Termination Clauses: Any penalties or procedures for terminating the contract before its agreed-upon end date.
   • Contact Information: The designated department or individual for cancellation requests.

2. Contact Your Account Manager or Customer Success Manager: WorkTango likely assigns a dedicated account manager or customer success manager to each client. This person is your primary point of contact for all service-related inquiries, including subscription changes or cancellations. Reach out to them directly via email or phone.

3. Submit a Formal Written Request: Even if you discuss cancellation over the phone, it is highly recommended to follow up with a formal written cancellation request email is usually acceptable, unless the contract specifies otherwise. This creates a clear record of your request and the date it was made. In your written request, include:

   • Your company name and account number.
   • The effective date you wish for the cancellation to occur.
   • A reference to the relevant clause in your service agreement regarding cancellation.
   • A request for confirmation of cancellation and clarification on any outstanding obligations or data retention policies.

4. Confirm Data Export and Deletion: Before or during the cancellation process, inquire about the procedure for exporting your organization’s data e.g., survey results, employee feedback. Also, confirm WorkTango’s data deletion policy to ensure sensitive employee data is handled appropriately after termination of services, in compliance with relevant data privacy regulations e.g., GDPR, CCPA. Iphtechnologies.com Review

5. Be Prepared for a Retention Conversation: SaaS companies often have retention teams that will reach out upon receiving a cancellation request. They may inquire about your reasons for leaving, offer alternative solutions, or discuss potential discounts to retain your business. Be clear about your decision and reasons if you are firm on canceling.

Important Considerations

• No Self-Service Cancellation: Do not expect to find a “cancel subscription” button within the WorkTango platform itself. This is almost exclusively a direct communication process for B2B solutions.
• Timeliness: Adhere strictly to the notice period specified in your contract to avoid auto-renewals or penalties.
• Ethical Data Handling: Ensure that as part of the cancellation process, your organization’s data is securely handled, exported, and then properly purged from WorkTango’s systems according to your agreement and data privacy laws.

By following these steps, organizations can navigate the cancellation process for their WorkTango Highground.com subscription effectively and in accordance with contractual obligations.

How to Cancel Highground.com Free Trial

The WorkTango Highground.com website does not explicitly offer a “free trial” button or direct sign-up for a trial account on its homepage.

Instead, it prompts users to “Start an Interactive Demo” or “Talk to Our Team.” This suggests that access to the platform, even for an initial exploration, is likely managed through a guided demonstration by their sales team.

Implications of a Demo-Based Access Model

If access is primarily via a demo, a formal “free trial” that you would need to cancel in the traditional sense might not exist. Instead, the process would likely involve: Tekpon.com Review

1. Interactive Demo: You participate in a live demonstration of the platform with a WorkTango representative. This is usually a guided tour of features and capabilities, often with simulated data.
2. Pilot Program: For some B2B SaaS solutions, after a demo, a company might offer a limited-time pilot program often called a “proof of concept” where a small team within your organization gets temporary access to the platform with real data for a specific period e.g., 2-4 weeks. This is usually a more formal arrangement than a simple free trial and might involve a limited agreement.

How to “Cancel” or Conclude a Trial/Pilot

If your organization has been granted temporary access to WorkTango e.g., via a pilot program or a formal trial arrangement, the process to “cancel” or conclude it would involve:

1. Communicate with Your WorkTango Contact: Your primary point of contact likely the sales representative or solution consultant who arranged the demo/trial should be informed of your decision to discontinue exploration or not proceed with a full subscription.
2. Provide Feedback Optional but Recommended: It’s beneficial to provide feedback on your experience during the trial, whether positive or negative. This helps the vendor improve and can maintain a good relationship for future considerations.
3. Data Cleanup: If you uploaded any real data during a pilot program, inquire about WorkTango’s data deletion policies for trial accounts. Ensure that any sensitive information is securely removed from their systems after the trial period ends.
4. No Financial Obligation Typically: Free trials or pilot programs are usually structured to incur no financial obligation. However, always confirm this explicitly with your WorkTango contact, especially if there was any form of written agreement for the pilot.
5. No Automatic Conversion: Given the B2B sales model, it’s highly unlikely that a trial or demo access would automatically convert into a paid subscription. A formal contract negotiation and signing process is standard before any financial commitment begins.

In essence, “canceling” a Highground.com/WorkTango “free trial” is more about concluding the evaluation process through direct communication with their sales or account team, rather than navigating an online cancellation portal.

Always refer to any specific agreements or terms provided during your initial engagement with them.

FAQ

What is Highground.com?

Highground.com is now known as WorkTango.com, an Employee Experience Platform designed to help organizations engage, inspire, and retain their employees through employee surveys & insights and recognition & rewards programs.

Is WorkTango a legitimate company?

Yes, WorkTango formerly Highground.com appears to be a legitimate company, as evidenced by its professional website, clear description of services, and testimonials from reputable companies like Braunability, Rexall, and Boston Beer Company. Culturediscovery.com Review

What services does WorkTango offer?

WorkTango offers two main suites of services: Employee Surveys & Insights for continuous listening and feedback and Recognition & Rewards for formalizing employee appreciation and incentivizing desired behaviors.

How does WorkTango’s Recognition & Rewards work?

WorkTango’s Recognition & Rewards program aims to automate and scale employee recognition, track costs, and incentivize actions.

The specific nature of the “rewards” e.g., monetary, gift cards, experiences is not detailed on their homepage, which is a point requiring clarification.

Does WorkTango offer a free trial?

Based on the website, WorkTango does not offer a direct self-service free trial.

Instead, it prompts users to “Start an Interactive Demo” or “Talk to Our Team” to explore the platform. Rickhaering.com Review

How do I get pricing information for WorkTango?

Pricing information for WorkTango is not publicly listed on their website.

You need to contact their sales team directly via the “Talk to Our Team” or “Start Interactive Demo” options to request a quote based on your organization’s specific needs.

Can WorkTango integrate with my existing HR system?

Yes, WorkTango’s website mentions “HRIS integrations,” indicating that it can connect with existing Human Resources Information Systems to streamline data and processes.

What are the main benefits of using WorkTango’s Surveys & Insights?

The main benefits include unlimited surveys across the employee lifecycle, robust dashboards for insights into employee sentiment, and recommended action plans to drive meaningful change.

What are the ethical concerns regarding WorkTango?

The primary ethical concern lies in the ambiguity surrounding the “Recognition & Rewards” component. Theatlasstore.com Review

If rewards are primarily material, they could potentially foster a transactional culture, undermine intrinsic motivation, or encourage excessive competition, which might not align with broader ethical principles of genuine appreciation and community building.

Are there alternatives to WorkTango that focus on ethical employee engagement?

Yes, alternatives include collaborative tools like Slack and Microsoft Teams, project management tools like Asana and Trello, and dedicated survey platforms like SurveyMonkey, all of which focus on improving workplace dynamics without relying on potentially ethically ambiguous reward systems.

How do I cancel a WorkTango subscription?

To cancel a WorkTango subscription, you typically need to review your contract for cancellation terms, then contact your assigned account manager or customer success manager directly, and submit a formal written request.

What kind of companies use WorkTango?

The WorkTango website features testimonials from various companies, including Braunability mobility solutions, Rexall pharmacy, and Boston Beer Company beverages, indicating its use across diverse industries.

Does WorkTango provide analytics for employee feedback?

Yes, WorkTango emphasizes providing “robust dashboards and insights” for leaders to gain understanding into employee sentiment, implying strong analytical capabilities for feedback data. Barbelllifestyle.com Review

Is WorkTango suitable for small businesses?

While the website doesn’t explicitly state suitability for small businesses, its enterprise-level language and requirement to “Talk to Our Team” for pricing suggest it might be geared more towards medium to large organizations, although customization for smaller entities might be possible upon inquiry.

What is the history of Highground.com?

Highground.com transitioned and is now operating as WorkTango.com, indicating a rebranding or merger aimed at offering a unified employee experience platform.

Does WorkTango help with employee retention?

Yes, WorkTango’s stated goal is to “engage, inspire & retain your employees” by improving employee experience through surveys and recognition programs.

What kind of support does WorkTango offer?

The website mentions a “level of support behind this platform” in a testimonial, suggesting that WorkTango provides customer support to its clients, though specific details on support tiers are not public.

How long does it take to set up WorkTango?

While setup time can vary by organization size and complexity of integration, a testimonial from Jason Garon of Rexall mentions the “ease of setting up the survey,” suggesting a relatively straightforward process compared to other platforms. Tickletickle.net Review

Does WorkTango offer resources or educational content?

Yes, the website links to an “Explore the Resource Library >” section, indicating that WorkTango provides educational content, data, and resources related to employee experience.

What are the core values of WorkTango?

WorkTango explicitly states its passion is “to improve work lives” and encourages visitors to “View our values >” on a dedicated page, indicating a commitment to specific organizational principles.