Based on looking at the website, Pricer.com appears to be a legitimate business-to-business B2B platform specializing in electronic shelf labels ESLs and related in-store automation solutions for retailers.
While the site presents a polished, professional image, a thorough review reveals both strengths and areas where more transparency would benefit potential clients.
For retailers seeking to optimize in-store operations and pricing, Pricer offers an established, albeit somewhat opaque, solution.
Overall Review Summary:
- Website Professionalism: High
- Clarity of Service: Good, focuses on ESLs and retail automation.
- Key Information Availability: Moderate, details on pricing and implementation are not directly visible.
- Direct Contact Information: Readily available.
- Case Studies/Testimonials: Strong, features well-known retailers.
- Ethical Considerations: Appears ethical for B2B retail technology.
- Transparency Pricing, Trials: Low, no direct pricing or trial information.
Pricer.com positions itself as a global leader in electronic shelf labels, boasting impressive statistics like “350+ million ESLs deployed,” “28,000+ stores equipped,” and presence in “70+ countries” with “30+ years experience.” Their solutions aim to simplify store operations, synchronize prices across channels, and enhance customer experience through automatic price updates.
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The site highlights SaaS solutions and the “lowest TCO” for their ESL platform, featuring case studies with prominent retailers like Migros, Intersport, and Nisa.
However, for a potential client, critical details such as pricing structures, subscription models, or the availability of free trials are notably absent, requiring direct contact with their sales team.
This B2B model, while common, can be a hurdle for businesses seeking quick, transparent information.
Best Alternatives for Retail Technology Solutions:
When considering B2B retail technology for inventory, pricing, and operational efficiency, especially with an eye toward ethical practices and transparent operations, here are some alternatives that might offer more upfront information or diverse solutions:
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- Key Features: Comprehensive suite of enterprise-grade technology including RFID, mobile computing, barcode scanning, and various IoT solutions for retail, healthcare, and manufacturing. Focus on data intelligence and workflow optimization.
- Price: Varies significantly by solution and scale. quotes available upon contact.
- Pros: Established global leader, wide range of hardware and software, robust support, strong industry reputation.
- Cons: High initial investment, complex solutions requiring significant integration.
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- Key Features: Offers diverse productivity solutions, including barcode scanners, mobile computers, and workflow automation software for retail, logistics, and supply chain. Strong emphasis on industrial-grade durability and performance.
- Price: Project-based, available upon consultation.
- Pros: Reputable brand, durable and reliable hardware, extensive portfolio of products and services, good for large-scale operations.
- Cons: Solutions can be complex to deploy, less direct pricing transparency.
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- Key Features: Provides digital signage, interactive displays, and various smart solutions for retail environments. Focuses on enhancing customer engagement and in-store aesthetics through technology.
- Price: Custom quotes based on specific needs.
- Pros: Well-known brand, high-quality display technology, modern and engaging solutions, integration with broader IT infrastructure.
- Cons: More focused on display and customer experience than core operational automation like ESLs, can be expensive.
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Toshiba Global Commerce Solutions
- Key Features: Specializes in point-of-sale POS systems, self-checkout solutions, and retail software. Aims to streamline transactions and improve operational efficiency for retailers.
- Price: Contact for detailed pricing.
- Pros: Long-standing experience in retail, reliable POS hardware, comprehensive software suites, good for end-to-end retail management.
- Cons: Primary focus is POS, less emphasis on real-time shelf pricing automation.
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- Key Features: Offers a broad portfolio of retail solutions including POS systems, self-checkout, digital banking, and enterprise software. Focuses on omni-channel experiences and customer satisfaction.
- Price: Solutions are custom-quoted.
- Pros: Global presence, extensive range of retail solutions, strong focus on consumer experience, robust analytics capabilities.
- Cons: Can be overwhelming for smaller businesses, requires significant implementation planning.
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- Key Features: Cloud-based platform offering various services like AI, machine learning, IoT, and data analytics that retailers can leverage for inventory management, supply chain optimization, and personalized customer experiences.
- Price: Pay-as-you-go model with various pricing tiers depending on usage.
- Pros: Highly scalable and flexible, integrates with existing systems, powerful data analytics, global infrastructure.
- Cons: Requires technical expertise for implementation, not a ready-to-use “product” but a platform for building solutions.
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- Key Features: Cloud computing services, including AI, machine learning, data lakes, and IoT, specifically tailored for retail needs. Enables businesses to build scalable and innovative retail solutions.
- Price: Usage-based pricing.
- Pros: Industry leader in cloud services, extensive ecosystem of tools, high reliability and security, strong community support.
- Cons: Similar to Azure, it’s a platform requiring development, not an off-the-shelf solution, can be complex for beginners.
Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.
IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.
Pricer.com Review & First Look
Based on checking the website, Pricer.com presents itself as a robust, enterprise-level provider of electronic shelf labels ESLs and related retail automation solutions.
The initial impression is one of professionalism and experience, highlighting their long tenure in the market and significant global deployment statistics.
However, this first look also reveals a classic B2B sales funnel approach where detailed information, particularly regarding pricing and direct product specifications, is deliberately kept behind a “contact us” barrier.
This is a common strategy for companies dealing with complex, custom-fit solutions rather than off-the-shelf products.
The homepage effectively communicates their core offerings: automated price updates, time and cost savings for retailers, and an improved customer experience through accurate pricing. They emphasize their unique technology and the strategic advantage of synchronizing prices across multiple channels. The inclusion of client logos and case studies featuring recognizable retail brands like Migros, Intersport, and Nisa lends significant credibility, suggesting they work with large, established enterprises. This focus on “enterprise-grade” solutions immediately tells a visitor that Pricer isn’t targeting small businesses or individual consumers, but rather large retail chains with complex operational needs. Dramacool.fm Review
One key aspect that stands out is their claim of offering an ESL platform with the “lowest TCO” Total Cost of Ownership. While this is a strong selling point for businesses making substantial investments, the lack of any public figures or cost models to substantiate this claim means it remains an assertion rather than a verifiable fact on the immediate visit.
The website is well-designed, easy to navigate, and visually appealing, using clear headings and concise descriptions to convey their value proposition.
The “Skip to content” accessibility feature is also a positive indicator of attention to web standards.
Pricer.com Features and Capabilities
Pricer.com outlines a set of core features and capabilities designed to address critical pain points for modern retailers, primarily centered around their Electronic Shelf Label ESL technology.
These features aim to enhance efficiency, accuracy, and the overall customer experience within physical retail spaces. Vpnai.net Review
Electronic Shelf Labels ESLs
The cornerstone of Pricer’s offering, ESLs are digital display units that replace traditional paper price tags.
- Automatic Price Updates: This is the primary feature, enabling retailers to instantly change prices across entire stores or chains from a central system. This eliminates manual labor, reduces errors, and allows for dynamic pricing strategies.
- Cost Efficiency: Pricer claims ESLs are “more cost-efficient than paper,” implying savings on printing, labor, and waste associated with traditional tags.
- Improved Customer Experience: Accurate and consistent pricing across online and in-store channels builds customer trust and reduces pricing disputes.
- Enhanced Reliability: Digital labels are less prone to damage or misplacement compared to paper tags.
Price Automation
This capability goes beyond simple price changes, focusing on synchronizing pricing data across an omnichannel retail environment.
- Multi-Channel Synchronization: Ensures that prices displayed on physical shelves match those online, in mobile apps, or other digital platforms. This is crucial for retailers operating both brick-and-mortar and e-commerce channels.
- Dynamic Pricing: Enables retailers to implement sophisticated pricing strategies based on demand, competition, inventory levels, or promotions, updating prices in real-time.
- Enterprise-Grade Solution: Designed for large-scale operations, implying robust infrastructure, scalability, and integration capabilities with existing ERP Enterprise Resource Planning and POS Point of Sale systems.
Store Operations
Pricer’s solutions extend to optimizing various in-store processes beyond just pricing.
- Boosted Productivity: By automating manual tasks like price changes, staff can focus on higher-value activities such as customer service or inventory management.
- Task Management: While not explicitly detailed, the mention of “best-in-class task management” suggests features that help assign, track, and complete in-store operational tasks more efficiently. This could include tasks related to restocking, planogram compliance, or promotional setups, all potentially linked to ESL updates.
- Efficiency Gains: The overall goal is to increase operational efficiency, reduce labor costs, and improve the speed and accuracy of in-store execution.
Pricer Avenue™ The Aisle Experience
This appears to be a branded suite or platform that encompasses the broader retail digitisation strategy.
- Holistic Approach: Suggests a comprehensive solution for enhancing the entire shopping experience within the aisle, not just price display. This could involve features like product information, promotions, loyalty program integration, or even navigation assistance via the ESLs.
- Digital Communication: ESLs can serve as a communication hub, displaying more than just price, such as product origin, allergen information, customer reviews if integrated, or promotional videos.
While these features sound compelling, the website does not provide specific technical details, APIs, or integration guides. Coralsail.com Review
This is typical for a B2B company that offers tailored solutions, where discussions with a sales representative are necessary to understand how their technology fits into a client’s existing infrastructure and specific operational requirements.
Pricer.com Pros & Cons
A critical analysis of Pricer.com, based solely on the information presented on their homepage, reveals a mix of strong selling points and areas where potential clients might seek more upfront transparency.
Pros:
- Established Industry Presence: With “30+ years experience” and deployment in “70+ countries,” Pricer demonstrates significant longevity and global reach. This level of experience often translates to robust, proven technology and reliable support.
- Impressive Deployment Statistics: The claim of “350+ million ESLs deployed” and “28,000+ stores equipped” indicates a substantial market share and successful implementation at a large scale. These numbers instill confidence in their capacity and expertise.
- High-Profile Case Studies: Featuring well-known retailers like Migros, Intersport, and Nisa provides strong social proof and suggests that their solutions are trusted by major players in the retail sector. Case studies offer concrete examples of how their technology benefits clients.
- Clear Value Proposition: The website clearly articulates the benefits for retailers: saving time and money, increasing efficiency, synchronizing prices, and enhancing the customer experience. This immediate understanding of their value makes it easy for potential clients to grasp their relevance.
- Focus on Key Retail Challenges: Pricer directly addresses critical challenges faced by retailers today, such as price accuracy, operational efficiency, and omnichannel integration. Their solutions align with modern retail trends and demands.
- Emphasis on Total Cost of Ownership TCO: While unsubstantiated by direct figures on the homepage, highlighting the “lowest TCO” is a powerful message for enterprise clients making significant capital investments. It suggests long-term cost-effectiveness.
- Professional and Clean Website Design: The website is well-organized, visually appealing, and easy to navigate. This professional presentation contributes to a positive user experience and reflects positively on the company’s image.
Cons:
- Lack of Pricing Transparency: This is arguably the biggest drawback. There is no mention of pricing models, subscription costs, or even a general price range for their ESL solutions. Potential clients must “Get in touch!” to receive any cost estimates, which can be a barrier for those conducting initial research.
- No Free Trial or Demo Information: For a SaaS-based solution, the absence of an obvious option for a free trial or an interactive demo is a missed opportunity. This forces interested parties directly into a sales conversation rather than allowing them to explore the interface or basic functionality independently.
- Limited Technical Details: While the site describes features, it lacks in-depth technical specifications, integration capabilities, or architectural overviews. This could be frustrating for IT decision-makers who require granular information before engaging sales.
- Generic Contact Form: The primary call to action is a generic “Contact us” or “Get in touch!” button. While effective, it offers no insight into the sales process or what to expect after submission.
- No Public Client List Beyond Case Studies: While case studies are strong, a more extensive public client list or testimonials would further solidify their market position and provide broader evidence of their success.
- No Direct “Buy Now” or Online Purchase Option: This is expected for enterprise solutions but worth noting. The sales process is clearly consultation-driven, which can extend the procurement timeline.
In summary, Pricer.com shines in establishing credibility and clearly outlining its value proposition for large-scale retail operations.
However, its business model prioritizes direct engagement with sales representatives, meaning any user seeking quick, transparent information on pricing or hands-on experience will find the public-facing site somewhat limited.
Pricer.com Alternatives
When a business is evaluating a solution like Pricer.com, it’s often looking for ways to enhance in-store efficiency, improve pricing accuracy, and streamline operations. Amplifycoach.biz Review
While Pricer specializes in ESLs, the broader need often falls under retail automation, digital signage, and supply chain management.
For those seeking alternatives, especially with a focus on ethical business practices and transparency, here are several prominent players in related fields.
These alternatives offer diverse approaches, from comprehensive enterprise hardware to cloud-based software solutions, allowing businesses to choose based on their specific needs and budget.
1. SES-imagotag
- Key Features: A direct competitor to Pricer, SES-imagotag is a global leader in electronic shelf labels and smart digital solutions for retail. They offer a comprehensive platform called VUSION, which includes various ESL sizes, advanced software for price automation, store operations, and data analytics. Their focus is on creating a connected store ecosystem, enabling real-time product information, promotions, and inventory management. They also emphasize cloud-native solutions and AI capabilities for optimized performance.
- Pros: Very similar to Pricer in core offering, strong global presence, extensive product portfolio, advanced software analytics.
- Cons: Enterprise-level solution, typically requires direct sales engagement for pricing and detailed implementation plans, not ideal for small businesses.
2. E Ink Corporation
- Key Features: E Ink is the foundational technology provider for many ESLs on the market, including potentially Pricer’s. They specialize in electrophoretic displays EPD, which are ultra-low power, paper-like screens used in various applications, including electronic shelf labels, digital signage, and e-readers. While not a direct “solution provider” in the same way Pricer is, E Ink’s technology underpins many digital display solutions. Retailers might look at companies utilizing E Ink displays for their ESL needs.
- Pros: Core technology for many ESLs, excellent visibility from wide viewing angles, very low power consumption bistable displays, durable.
- Cons: Not a complete retail solution provider. they supply the display component, so integration with other systems would be required.
3. Brother Mobile Solutions
- Key Features: While not directly providing ESLs, Brother Mobile Solutions offers portable label printers and mobile printing solutions that are vital for in-store retail operations. Their products are used for printing price tags, shelf labels, markdowns, and back-of-store operational labels on demand. This is a manual alternative to ESLs but provides flexibility and immediate labeling capabilities.
- Pros: Cost-effective for smaller scale, immediate on-demand printing, portable and easy to use, integrates with various POS systems.
- Cons: Not automated like ESLs, still requires manual labor for application, not suitable for dynamic real-time price changes across large inventories.
4. Cisco Systems Retail Solutions
- Key Features: Cisco provides networking hardware, software, and services for retailers, focusing on secure, reliable connectivity within the store. This includes Wi-Fi infrastructure necessary to support ESLs, IoT devices, surveillance, and POS systems. While not directly offering ESLs, their infrastructure is often a prerequisite for deploying such digital solutions at scale, making them a crucial partner for comprehensive retail digitalization.
- Pros: Industry-leading networking technology, high security, scalability for large retail environments, strong foundation for any IoT or digital transformation initiative.
- Cons: Does not provide the end-user retail solutions like ESLs directly, significant investment required for full network overhaul.
5. Avery Dennison Retail Solutions
- Key Features: Avery Dennison provides a wide range of retail branding and information solutions, including traditional and digital labeling. They offer RFID solutions for inventory accuracy, garment tags, and various types of labeling for product identification. While their digital offerings might not be as extensive as dedicated ESL providers, their expertise in global labeling and identification is significant.
- Pros: Long-standing experience in labeling, wide range of products for various retail needs, strong focus on RFID and inventory accuracy.
- Cons: Digital solutions might be less mature or comprehensive compared to specialized ESL providers, not their primary focus.
6. Loss Prevention Systems LPSI
- Key Features: LPSI focuses on electronic article surveillance EAS and loss prevention technologies. While not directly ESLs, their solutions for inventory tracking and security often integrate with product information systems. They offer security tags, pedestals, and related software designed to reduce shrinkage and improve overall store security, which is a complementary goal to operational efficiency.
- Pros: Strong focus on security and loss prevention, can integrate with inventory management, reduces theft.
- Cons: Not an ESL provider, primary function is security, not price automation or in-store communication.
7. Blue Yonder formerly JDA Software
- Key Features: Blue Yonder is a leading provider of AI-driven supply chain and commerce solutions for retailers. Their platform helps optimize everything from inventory management and forecasting to workforce management and store operations. While they don’t produce ESLs directly, their software could feed pricing and product data to ESL systems, managing the backend intelligence that drives retail automation.
- Pros: Comprehensive supply chain and commerce software, AI-driven insights, large-scale enterprise solutions, strong integration capabilities.
- Cons: High-level enterprise software, significant investment, requires extensive implementation and data integration, not a hardware provider.
How Pricer.com Handles Pricing and Subscription
Pricer.com, like many enterprise B2B technology providers, operates on a model of opaque pricing, meaning detailed cost information is not readily available on their public website. Instead, the primary call to action for any potential client seeking pricing details is to “Get in touch!” or “Contact us.” This approach is standard for solutions that are highly customized, involve significant integration with existing IT infrastructure, and cater to diverse operational scales.
Here’s a breakdown of what this typically means for a company like Pricer: The-tuning-shop.com Review
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Customized Quotes: Pricing for ESL solutions is almost certainly based on a variety of factors unique to each retailer. These factors include:
- Number of ESLs required: This is a major determinant, as costs scale directly with the number of labels deployed across a store or chain.
- Size and type of ESLs: Different label sizes, functionalities e.g., color displays, integrated buttons, and durability ratings will carry different costs.
- Software licensing: The core platform and any additional modules e.g., advanced analytics, task management integrations will involve software licensing fees, likely on a subscription basis SaaS model, as mentioned on their site.
- Implementation and integration services: The cost of installing the system, integrating it with the retailer’s existing POS, ERP, or inventory management systems, and initial setup support.
- Hardware infrastructure: This includes the cost of base stations, servers, and networking equipment necessary to operate the ESL network.
- Ongoing maintenance and support: Annual or monthly fees for technical support, software updates, and hardware servicing.
- Geographic location: Regional variations in pricing, installation costs, and local regulations can also play a role.
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SaaS Model Indication: The homepage mentions “SaaS and the high quality of the solution made Migros choose Pricer.” This strongly suggests that a portion of their service, likely the software platform that manages the ESLs and provides analytics, operates on a Software as a Service SaaS subscription model. This means recurring fees, typically monthly or annually, for access to the platform and its ongoing updates.
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No Free Trial Information: The website does not advertise a free trial for their ESL solution. This is again typical for enterprise-level hardware and software solutions where a “trial” would involve significant hardware deployment and integration, making a typical free trial impractical. Instead, companies like Pricer often offer demonstrations or pilot programs where a limited deployment is tested in a few stores before a full rollout. However, even information about such pilot programs is not publicly available on their homepage.
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Sales-Led Engagement: The clear path to understanding pricing or solution details is through direct engagement with their sales team. This allows Pricer to:
- Qualify leads: Ensure they are speaking with businesses that genuinely need and can afford their enterprise solutions.
- Understand specific needs: Tailor their pitch and proposed solution to the unique requirements of each potential client.
- Negotiate terms: Offer flexible pricing or bundled services based on the scope of the project.
For a business owner, this means that budgeting for a Pricer solution requires initial discussions and a formal proposal, rather than simply checking a price list online. Saalbach.com Review
This consultative sales process is common for high-value B2B technology investments.
Pricer.com vs. Competitors: A Comparative Analysis
While Pricer is a significant player, several other companies offer similar or complementary solutions.
The key differentiators often lie in technology specifics, global reach, integration capabilities, and the depth of their retail ecosystem.
Pricer.com Strengths & Focus:
- Core Focus: Primarily on Electronic Shelf Labels ESLs and related in-store automation. Their long history 30+ years suggests deep expertise in this niche.
- Technology: Emphasizes “unique technology” and a platform approach, often hinting at proprietary communication protocols or hardware designs that offer specific advantages e.g., speed, battery life, stability. Their emphasis on “lowest TCO” suggests an optimized long-term cost for their system.
- Market Share: Boasts impressive deployment statistics 350+ million ESLs, 28,000+ stores, 70+ countries, indicating a strong global footprint and proven scalability.
- Integration: While not detailed, enterprise solutions like Pricer’s must offer robust integration capabilities with existing POS, ERP, and inventory management systems to be viable for large retailers.
- Customer Base: Clearly targets large, enterprise-level retailers, as evidenced by their case studies Migros, Intersport, Nisa.
Key Competitors & Comparative Aspects:
1. SES-imagotag:
- Similarity to Pricer: This is Pricer’s most direct and formidable competitor. Both are global leaders primarily focused on ESLs and smart retail solutions.
- Differentiation: SES-imagotag often highlights its cloud-native “VUSION” platform, emphasizing AI-driven insights, advanced analytics, and a broader ecosystem of in-store IoT devices beyond just labels. They often showcase greater emphasis on data intelligence and machine learning for optimized pricing and operations. Their solutions are often presented as more comprehensive “digital retail platforms.”
- Market Position: Similarly strong global presence and large client base.
2. SoluM Samsung Electro-Mechanics spinoff:
- Similarity to Pricer: Another major global player in ESLs. SoluM leverages Samsung’s manufacturing expertise and scale.
- Differentiation: Often known for its hardware quality and manufacturing capabilities, potentially offering competitive pricing due to scale. They provide a range of ESLs and associated software. While also targeting enterprise clients, their emphasis might lean slightly more towards the hardware aspect and reliability, given their parent company’s background.
3. Hanshow Technology:
- Similarity to Pricer: A rapidly growing Chinese company with a significant global presence in ESLs.
- Differentiation: Hanshow has aggressively expanded its market share, often competing on cost-effectiveness and rapid deployment. They also offer a comprehensive suite of ESLs and software, often focusing on flexibility and adaptability to various retail formats. They are known for large-scale deployments, particularly in Asian markets, but increasingly globally.
4. MERA Systems:
- Similarity to Pricer: Offers ESL solutions, though perhaps with a smaller global footprint compared to the top three.
- Differentiation: May offer more customized or niche solutions, potentially appealing to mid-sized retailers who might find larger providers less flexible. Their focus might be on specific regional markets or specialized retail segments.
Broader Retail Technology Providers Complementary, Not Direct ESL Competitors:
- Zebra Technologies / Honeywell: These companies are giants in enterprise hardware scanners, mobile computers, RFID that complement ESL systems. They don’t typically produce ESLs themselves but provide the devices that interact with ESL data or manage inventory, which is crucial for efficient retail operations. A retailer might use Pricer’s ESLs and Zebra’s handheld devices.
- Microsoft Azure for Retail / AWS for Retail: These are cloud platforms that provide the infrastructure and services AI, analytics, IoT upon which retail solutions including ESL management software can be built. They enable the data processing and scalability that advanced ESL systems require.
- Toshiba Global Commerce Solutions / NCR Corporation: Primarily focus on POS systems, self-checkout, and core retail software. While they manage pricing data, they typically don’t manufacture ESLs directly. However, their systems would need to integrate seamlessly with an ESL solution like Pricer’s.
Conclusion on Comparison:
Pricer stands strong among the top-tier dedicated ESL providers, distinguished by its experience and large installed base. Quackhost.net Review
Its direct competitors, like SES-imagotag and Hanshow, are pushing innovation in software, AI, and market reach.
The choice between them often comes down to specific technological preferences e.g., communication protocol, display type, desired software features, regional support, and the overall TCO offered in a custom proposal.
For a large retailer, the decision is a strategic one, often involving a detailed RFP Request for Proposal process and direct comparison of tailored solutions from each vendor.
How to Cancel Pricer.com Subscription
Based on the publicly available information on Pricer.com’s homepage, there is no direct, self-service mechanism described for canceling a subscription.
This is entirely consistent with an enterprise Software as a Service SaaS model, especially when combined with a hardware component ESLs and significant implementation services. Metaplex.com Review
For B2B contracts of this nature, cancellations are almost always handled through a formal process, typically involving direct communication with their sales or account management team.
Here’s the likely process for a client looking to cancel their Pricer.com subscription or service agreement:
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Review Your Contract: The absolute first step is to thoroughly review the original service agreement or contract signed with Pricer.com. This document will contain all the terms and conditions related to:
- Subscription duration: Is it a one-year, multi-year, or month-to-month agreement?
- Notice period for cancellation: How much advance notice e.g., 30, 60, 90 days is required before the desired cancellation date or contract renewal date?
- Termination clauses: Specific conditions under which either party can terminate the agreement e.g., breach of contract, non-payment.
- Early termination fees: Penalties or fees associated with canceling before the contract term expires.
- Data retrieval and deletion policies: How client data will be handled post-cancellation.
- Return of hardware: Whether ESL hardware needs to be returned or if there are purchase options at the end of the term.
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Contact Your Dedicated Account Manager: For enterprise clients, Pricer.com likely assigns a dedicated account manager or customer success representative. This individual is the primary point of contact for all service-related inquiries, including cancellations. Reach out to them directly via phone or email.
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Initiate Formal Communication: Even if you discuss cancellation verbally, it’s crucial to follow up with a formal written notice email or certified mail to your account manager and any relevant Pricer.com contacts e.g., customer service, legal department if specified in the contract. This creates a clear record of your intent to cancel. The written notice should include: Ongoingthemes.com Review
- Your company’s name.
- Your account number or client ID.
- The specific services or subscriptions you wish to cancel.
- The desired effective date of cancellation.
- A clear statement referencing the relevant clauses in your contract.
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Discuss Offboarding Procedures: Once notice is given, Pricer.com will likely initiate an offboarding process. This may involve:
- Confirming the effective cancellation date.
- Discussing any outstanding payments or applicable early termination fees.
- Planning for the potential removal or return of ESL hardware.
- Ensuring smooth data transition if you are migrating to a different system.
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Confirm Cancellation in Writing: Always ensure you receive written confirmation from Pricer.com that your subscription has been canceled and that all associated services will cease on the agreed-upon date. This protects your company from future billing or service charges.
Given the nature of their B2B enterprise solutions, the cancellation process for Pricer.com is a formal, contractual procedure rather than a simple click of a button in an online portal.
It underscores the long-term, committed relationships they establish with their large retail clients.
How to Cancel Pricer.com Free Trial
Based on the information available on Pricer.com’s public homepage, there is no explicit mention or clear pathway for a free trial. Companies offering complex, enterprise-level hardware and software solutions like Electronic Shelf Labels ESLs rarely provide a typical “free trial” in the consumer software sense e.g., signing up online with an email and getting immediate access. Vincents.store Review
Instead, B2B companies in this space often conduct:
- Product Demonstrations: Scheduled webinars or in-person sessions showcasing the system’s capabilities.
- Proof-of-Concept POC or Pilot Programs: These are limited deployments in a few stores for a defined period, allowing a potential client to test the solution in their environment before committing to a full rollout. These pilot programs are usually negotiated, often involve a cost, or are part of a larger sales engagement process.
Therefore, if a business has engaged with Pricer.com in what they perceive as a “free trial,” it is highly probable that it is part of a negotiated Proof-of-Concept POC or a pilot deployment outlined in a specific agreement.
Steps to “Cancel” a Pricer.com Pilot Program or POC:
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Review the Pilot Agreement/Contract: Any engagement, even a “free” or pilot program, will almost certainly be governed by a written agreement. This document is paramount. It will outline:
- The duration of the pilot.
- The terms of termination or conclusion of the pilot.
- Any costs incurred during the pilot e.g., for hardware, installation, or support even if the software portion was presented as “free” during the trial period.
- What happens to any deployed hardware ESLs, base stations at the conclusion of the pilot.
- Notice requirements for ending the pilot.
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Contact Your Pricer.com Representative: Reach out immediately to the Pricer.com sales representative or account manager who set up the pilot program. They are the primary point of contact for all discussions related to the trial. Comphy.com Review
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Provide Formal Written Notice: Even if discussed verbally, it’s critical to follow up with a formal written notice email is usually acceptable for pilot programs, but check the agreement stating your intent to conclude or cancel the pilot program. Include:
- Any pilot project ID or reference number.
- The specific pilot program you wish to end.
- The desired effective date for ending the pilot.
- A reference to the terms of your pilot agreement.
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Discuss Hardware Retrieval/Return: If ESLs or other hardware were deployed during the pilot, coordinate with Pricer.com on the logistics of returning or disposing of the equipment as per the agreement.
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Confirm Conclusion in Writing: Obtain written confirmation from Pricer.com that the pilot program has been concluded and that your company has no further obligations related to it.
In essence, “canceling a free trial” for Pricer.com isn’t like unsubscribing from Netflix.
It’s a formal communication and logistical process tied to a specific business agreement for a limited-scope deployment. Acadle.com Review
Pricer.com Pricing
As previously noted, Pricer.com maintains an opaque pricing model, meaning specific pricing details, subscription tiers, or even general cost ranges for their Electronic Shelf Label ESL solutions are not published on their website. This is a common practice for business-to-business B2B companies that offer complex, customizable enterprise solutions where each implementation is unique and requires significant consultation and integration.
Instead of fixed prices, Pricer.com’s pricing is structured around a custom quotation process. A potential client must engage directly with their sales team to receive a tailored proposal. The total cost for a Pricer.com ESL solution would typically comprise several components:
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Hardware Costs Electronic Shelf Labels & Infrastructure:
- ESL Units: The primary cost driver. This will depend on:
- Quantity: The number of labels needed for all products across all stores. This can range from hundreds to hundreds of thousands or even millions for large chains.
- Size and Type: Different sizes e.g., 1.5-inch to 12-inch or larger, display types monochrome, three-color, full-color, and special features e.g., NFC, LED indicators will have varying price points.
- Durability/Environment: Labels designed for specific environments e.g., freezer-grade, industrial might be more expensive.
- Communication Infrastructure: This includes:
- Base Stations/Access Points: Devices that communicate wirelessly with the ESLs. The number required depends on store layout, size, and signal coverage.
- Gateways/Servers: Hardware that connects the in-store ESL network to the retailer’s IT systems and the Pricer cloud platform.
- Installation: Costs associated with physically installing the ESLs and network infrastructure in stores. This can be a significant component, especially for large-scale deployments.
- ESL Units: The primary cost driver. This will depend on:
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Software Licensing SaaS Model:
- Pricer explicitly mentions a “SaaS” model. This implies recurring software licensing fees for using their platform to manage, update, and monitor the ESLs.
- Licensing Structure: This could be per store, per number of ESLs, per user, or a tiered system based on the volume of data processed or transactions.
- Modules/Features: Access to advanced features like analytics, task management, or specific integrations might incur additional licensing fees.
- Updates and Maintenance: Typically included in SaaS fees, ensuring access to the latest software versions and security patches.
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- Connecting Pricer’s ESL system with a retailer’s existing Point of Sale POS, Enterprise Resource Planning ERP, inventory management, and e-commerce platforms is crucial.
- Custom API Development: If standard connectors aren’t sufficient, custom development work might be required.
- Data Migration: Ensuring product and pricing data flows correctly between systems.
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Support and Maintenance Contracts:
- Ongoing technical support, hardware warranty, and replacement services. These are typically annual recurring fees.
- Service Level Agreements SLAs will dictate response times and uptime guarantees, influencing the cost.
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Training:
- Training for store staff, IT personnel, and management on how to operate and leverage the ESL system.
Total Cost of Ownership TCO:
Pricer emphasizes “lowest TCO.” While the initial upfront investment can be substantial for hardware and implementation, a lower TCO implies:
- Reduced operational costs: Less labor for price changes, fewer pricing errors, improved efficiency.
- Longer hardware lifespan: Durable ESLs that don’t need frequent replacement.
- Efficient software: Optimized performance requiring less IT overhead.
- Return on Investment ROI: Benefits like increased sales due to dynamic pricing, reduced losses from pricing errors, and improved customer satisfaction contributing to profitability.
How to Get a Quote: Amovapparel.com Review
To get an accurate pricing estimate from Pricer.com, a potential client would need to:
- Contact Pricer.com: Use the “Get in touch!” form or contact information provided.
- Provide Detailed Requirements: Be prepared to discuss the number of stores, average number of SKUs per store, types of products, existing IT infrastructure, and specific operational challenges they aim to solve.
- Engage in a Consultative Sales Process: This will involve discussions, potentially a site visit, and a detailed proposal tailored to their specific needs.
This approach ensures that retailers receive a solution and pricing that accurately reflect the complexity and scale of their specific deployment.
Pricer.com’s Company Information and Legitimacy
Investigating Pricer.com’s company information and legitimacy reveals a robust and well-established entity, typical of a global B2B leader in a specialized technology sector. The company is Pricer AB, a Swedish company, and its operations align with what one would expect from a publicly traded firm with decades of experience.
Company Structure and History:
- Pricer AB: The parent company, headquartered in Stockholm, Sweden. It was founded in 1991, aligning with the “30+ years experience” claim on their website.
- Publicly Traded: Pricer AB is listed on the Nasdaq Stockholm stock exchange ticker: PRIC B. This is a strong indicator of legitimacy, as public companies are subject to stringent regulatory oversight, financial reporting requirements, and transparency standards. Financial performance, annual reports, and investor relations information are publicly accessible.
- Global Presence: The website states operation in “70+ countries,” indicating a significant international footprint. This global reach is typical for a company of its size and specialization.
Website Legitimacy Indicators:
- Professional Design: The website is well-designed, modern, and easy to navigate. This level of investment in web presence is consistent with a legitimate, large corporation.
- Secure Connection HTTPS: The site uses HTTPS, ensuring encrypted communication and basic security for visitors.
- Detailed About Us / Investor Relations Sections: While not explicitly detailed on the homepage, a company of Pricer AB’s stature will have comprehensive “About Us,” “Investor Relations,” and “Newsroom” sections on their site or through their investor relations portal, providing company history, leadership, financial reports, and strategic announcements.
- Clear Contact Information: The website provides clear contact forms and likely direct contact details phone, email for their various offices globally.
- Real Case Studies and Client Logos: The prominent display of case studies with well-known retailers Migros, Intersport, Nisa serves as strong social proof and indicates real client relationships.
- Physical Addresses: A legitimate global company will have physical office addresses listed, typically for headquarters and major regional offices.
“Pricer Societe Com” Societe.com Context:
The term “societe.com” typically refers to a French business directory that provides legal and financial information about companies registered in France.
If “Pricer Societe Com” is a common search query, it likely indicates users attempting to look up Pricer’s legal entity or presence in France. Rocketbtcmine.com Review
- Pricer France: Pricer AB would almost certainly have a legal subsidiary or registered branch in France to conduct business there, which would be listed on sites like societe.com. This is normal for multinational corporations. The information on such directories would include registration numbers e.g., SIREN, SIRET, registered address, legal form, and key management. The existence of such a listing would further validate their operational legitimacy in specific countries.
In conclusion, Pricer.com is a legitimate and well-established player in the retail technology space.
Its public listing, long history, extensive global deployments, and clear B2B focus all point to a credible and trustworthy company.
Any concerns about “legitimacy” from a website perspective would likely stem from the lack of direct pricing transparency, which is a business model choice rather than an indicator of a scam.
FAQ
What is Pricer.com?
Pricer.com is the official website for Pricer AB, a Swedish company that provides electronic shelf labels ESLs and associated in-store automation solutions for retailers worldwide, aiming to improve pricing accuracy, operational efficiency, and customer experience.
Is Pricer.com a legitimate company?
Yes, Pricer.com represents Pricer AB, a legitimate and well-established company founded in 1991 and listed on the Nasdaq Stockholm stock exchange, serving over 28,000 stores in 70+ countries.
What are Electronic Shelf Labels ESLs from Pricer?
Pricer’s ESLs are digital display units that replace traditional paper price tags, allowing retailers to update prices automatically, instantly, and accurately across their physical stores from a central system.
How does Pricer.com help retailers save money?
Pricer.com helps retailers save money by automating price updates, reducing manual labor costs associated with changing paper tags, minimizing pricing errors, and potentially improving sales through dynamic pricing strategies.
Does Pricer.com offer a free trial?
Based on information on their homepage, Pricer.com does not explicitly advertise a self-service free trial.
As an enterprise B2B solution, they likely offer product demonstrations or negotiated pilot programs for serious inquiries.
How do I get pricing information for Pricer.com’s solutions?
To get pricing information for Pricer.com’s solutions, you must contact their sales team directly via the “Get in touch!” form on their website, as pricing is customized based on the scale and specific requirements of each retail deployment.
What is the “lowest TCO” claim by Pricer.com?
Pricer.com claims their ESL platform offers the “lowest TCO” Total Cost of Ownership, implying that over the long term, their solution will be more cost-effective due to factors like reduced operational expenses, durable hardware, and efficient software.
Which retailers use Pricer.com’s ESLs?
Pricer.com showcases case studies with well-known retailers such as Migros, Intersport, and Nisa, indicating that their solutions are adopted by significant players in the retail industry.
Can Pricer.com’s ESLs synchronize prices across online and in-store channels?
Yes, one of the key features highlighted by Pricer.com is the ability to synchronize prices across multiple channels, ensuring consistency between online storefronts and physical store shelves.
What is Pricer Avenue™ The Aisle Experience?
Pricer Avenue™ is presented as a solution or platform designed to enhance the overall shopping experience within the store aisles, encompassing more than just pricing, potentially including product information and digital communication features.
How many ESLs has Pricer deployed globally?
Pricer.com states they have deployed over 350 million ESLs globally.
In how many countries does Pricer operate?
Pricer.com reports operating in over 70 countries worldwide.
How long has Pricer been in business?
Pricer.com states they have over 30 years of experience, aligning with their founding year of 1991.
What kind of support does Pricer.com offer?
While not detailed on the homepage, as an enterprise solution provider, Pricer.com would offer comprehensive support and maintenance services, likely including technical assistance, software updates, and hardware servicing, typically as part of a service contract.
Is Pricer.com suitable for small businesses?
Pricer.com primarily targets “enterprise-grade” solutions and large retail chains, as indicated by their client base and scale of deployment, making it potentially less suitable or cost-effective for very small businesses.
What is the technology behind Pricer’s ESLs?
While not explicitly detailed, Pricer’s ESLs use unique technology, which typically involves a proprietary wireless communication protocol and display technology, often E Ink, designed for low power consumption and high visibility.
Can Pricer.com’s solutions help with store operations beyond pricing?
Yes, Pricer.com mentions that their solutions help “increase your efficiency and spend more time on what really matters” through electronic shelf labels, implying benefits for overall store operations and task management.
Does Pricer.com offer integration with existing retail systems?
For an “enterprise-grade” solution, integration with existing retail systems like POS Point of Sale, ERP Enterprise Resource Planning, and inventory management platforms is essential and would be a key aspect of their offering, though not detailed on the homepage.
What are some direct competitors to Pricer.com in the ESL market?
Direct competitors to Pricer.com in the Electronic Shelf Label market include SES-imagotag, SoluM a Samsung spinoff, and Hanshow Technology.
How do I contact Pricer.com?
You can contact Pricer.com by visiting their “Contact us” page or by filling out the “Get in touch!” form available on their homepage.
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