Based on looking at the website agaremovalsltd.co.uk, the company presents itself as a professional removals and storage specialist operating in the UK. While the site details a range of services from domestic and international moves to packing and storage solutions, a thorough review reveals several areas where it falls short of what a truly trusted and transparent online business should provide. This raises some flags concerning its overall reliability for users seeking ethical and dependable service providers.
Here’s an overall review summary:
- Website Professionalism: Appears functional but lacks key trust elements.
- Transparency: Significant lack of essential legal and operational information.
- Trust Signals: Very weak, with placeholder data and unverified claims.
- Contact Information: Limited to email and phone, without a physical office address for public verification beyond a postal code.
- Pricing: Not available, requiring direct contact for quotes.
- Online Presence: No apparent social media presence or verifiable external reviews beyond the site’s own testimonials.
- Overall Recommendation: Caution advised; the website lacks fundamental elements that build consumer trust and verify legitimacy.
While the website details various services like domestic and international moves, packing, and storage, the absence of crucial information is a significant concern. Legitimate businesses typically provide comprehensive details such as their company registration number, clear terms and conditions, a privacy policy, and verifiable third-party reviews. The website’s reliance on “0 +” metrics for completed moves, client satisfaction, and years of experience, combined with a lack of external validation for its “certified company” claim, makes it difficult to assess its true operational scale or historical performance. For a company handling personal possessions and significant life events like moving, these omissions are not just minor oversights; they are critical barriers to establishing trust.
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IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.
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Best Alternatives for Removals and Storage Services in the UK:
When it comes to something as crucial as moving and storing your belongings, you want peace of mind. Here are some highly regarded, ethical, and well-established alternatives in the UK that prioritise transparency and customer satisfaction:
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Britannia Movers International
- Key Features: One of the UK’s largest independent movers, offering domestic, international, and European removals. Comprehensive packing, storage, and insurance options. FIDI Global Alliance member.
- Average Price: Varies significantly based on service, distance, and volume; quotes are typically provided after a survey.
- Pros: Extensive network, highly experienced, strong international presence, professional accreditation.
- Cons: Can be more expensive than smaller, independent firms.
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- Key Features: UK’s largest and most established removals company, with over 400 years of experience. Offers home moves, international removals, storage, and business relocations. BAR (British Association of Removers) member.
- Average Price: Premium service, prices reflect their extensive experience and broad service offering.
- Pros: Unparalleled experience, strong brand reputation, wide range of services, high standards.
- Cons: Often a higher price point, potentially less flexible for very small moves.
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- Key Features: An online platform connecting customers with pre-vetted removal companies and drivers. Offers instant quotes for man and van, house removals, and item transport.
- Average Price: Highly competitive due to the marketplace model, often more affordable for smaller moves.
- Pros: Cost-effective, quick quotes, wide availability, user reviews for individual service providers.
- Cons: Quality can vary between individual drivers/companies; less personal service than a dedicated removal firm.
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- Key Features: Leading self-storage provider in the UK with numerous locations. Offers various unit sizes, flexible rental terms, and secure facilities.
- Average Price: Price varies by unit size, location, and duration; typically £20-£200+ per week.
- Pros: Convenient locations, high security, flexible contracts, good for short-term or long-term storage needs.
- Cons: You handle the transport of items yourself; not a full-service removal solution.
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- Key Features: Focuses on connecting users with local, trusted removal services for residential and commercial moves. Emphasises transparent pricing and customer service.
- Average Price: Varies based on service, typically competitive and quoted upfront.
- Pros: Good for finding local providers, emphasis on transparency, customer-centric approach.
- Cons: As an aggregator, actual service quality depends on the specific partner.
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- Key Features: A marketplace where removal companies and transporters bid on your moving jobs, allowing you to compare quotes and choose. Suitable for house moves, item transport, and even vehicle shipping.
- Average Price: Competitive pricing due to the bidding system.
- Pros: Very cost-effective, ideal for finding backloads, wide range of services.
- Cons: Requires patience as bids come in, less immediate than direct booking with a firm, quality varies.
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- Key Features: A prominent UK removals and storage company with a long history. Offers domestic, European, and international moves, comprehensive packing services, and secure storage facilities.
- Average Price: Quotes provided after a detailed assessment; generally considered a premium service.
- Pros: Excellent reputation, comprehensive service offerings, highly experienced and professional.
- Cons: Can be a more expensive option, perhaps less suitable for very small or budget-focused moves.
AGA Removals LTD: A Closer Look at the Website’s Offerings
When evaluating any online service, particularly one dealing with something as important as moving and storage, a critical eye is essential. Based on the information presented on agaremovalsltd.co.uk’s homepage, we can dissect its offerings and assess its reliability. The website attempts to project an image of professionalism and comprehensive service, yet a deeper dive reveals areas that warrant caution.
agaremovalsltd.co.uk Review & First Look
Upon a first glance at agaremovalsltd.co.uk, the website presents a clean, modern design with clear navigation menus for services, about, and contact. The immediate impression is that of a legitimate business aiming to provide professional removal and storage solutions. The layout is user-friendly, with prominent calls to action like “Get Started” and “Make an Appointment.” The site lists a wide array of services, including Domestic Relocations, International Moves, Packing Services, Man and Van, Handyman Services, and various Storage options. This comprehensive list suggests a full-service provider.
However, the initial positive impression quickly gives way to concerns as one scrutinises the details. While the design is adequate, the substance supporting the claims is notably thin. For instance, the website states “0 + Completed,” “0 % Clients Satisfaction,” “0 + Moves & Storage,” “0 + Happy Customers,” and “0 + Years Experience.” These “0 +” metrics are not just placeholders; they actively undermine any attempt to establish credibility. In an era where consumers rely heavily on verifiable data and social proof, presenting zeros as indicators of success or experience is highly problematic. It either suggests a brand-new operation with no track record or, worse, a lack of transparency in reporting actual figures. Trusted companies proudly display their genuine statistics, often backed by external review platforms or industry certifications. The absence of verifiable figures immediately flags the website as potentially less trustworthy than it outwardly appears. Furthermore, while the site mentions “Certified Company,” there’s no visible badge, link, or information to verify this certification, which is crucial for building trust in the removals industry, where accreditation by bodies like the British Association of Removers (BAR) is a gold standard.
agaremovalsltd.co.uk Features
The website outlines a range of services, attempting to cover various moving and storage needs. Here’s a breakdown of the key features highlighted:
- Domestic Relocations: This includes standard house removals, packing services, and “Man and Van” options. The site mentions tailoring support levels to customer needs.
- International Moves: This is a significant offering, with promises of specialising in overseas moving, including shipping personal effects and household goods, export packing, shipping services, groupage, and overseas removals. Handling international logistics requires significant expertise and robust networks, which reputable companies would detail.
- Storage Solutions: The site lists Self Storage and Containerised Storage, aiming to provide warehouse storage for those needing extra space.
- Handyman Services: An unusual addition for a removals company, but potentially useful, suggesting a broader scope of practical assistance during a move.
- Home and Virtual Surveys: The inclusion of both home and virtual survey options shows an attempt at modern convenience, allowing for more accurate quotes.
- 24/7 Services & Support: The website claims to offer round-the-clock service and support, which is a significant commitment for any business, particularly in a service industry like removals.
- Affordable Pricing & Risk-Free: While no specific prices are listed, the site promises “Budget Friendly” and “Affordable Pricing,” along with “Risk Free” services. These are strong claims that require substantiation.
- Professional & Certified Workers: The website states, “Our professional team consists of people with experience” and “Our professionals consist of certified workers.” Again, these are claims without immediate verifiable evidence or details about the nature of certification.
While the breadth of services is commendable, the depth of information about each service is often superficial. For example, while “International Moves” is listed, there are no details about specific international partners, common destinations, or the insurance implications of such complex moves. Similarly, for “Storage,” there’s no mention of facility security, climate control, or insurance cover for stored goods. The lack of concrete details for such critical services is a major red flag. Thamesidewindowsolutions.co.uk Review
agaremovalsltd.co.uk Cons
Despite the outward appearance of a functional business, several significant drawbacks and red flags emerge upon closer inspection of agaremovalsltd.co.uk:
- Lack of Verifiable “0+” Metrics: As highlighted earlier, the pervasive use of “0 + Completed,” “0 % Clients Satisfaction,” “0 + Moves & Storage,” “0 + Happy Customers,” and “0 + Years Experience” is highly problematic. These are either genuine zeros, indicating a brand-new or inactive company, or a severe oversight in website development that undermines credibility. No reputable company would display such metrics for established services.
- Missing Legal & Trust Information: A crucial omission is the absence of key legal pages. There’s no readily apparent Privacy Policy, Terms and Conditions, or Cookie Policy. In the UK, and under GDPR, these are not optional; they are legal requirements for any website collecting user data or offering services. Their absence suggests either a lack of compliance or a lack of understanding of fundamental business practices.
- No Company Registration Details: Legitimate UK businesses are registered with Companies House and typically display their company registration number (CRN) and registered office address. agaremovalsltd.co.uk only provides a postal address (32 Nero Court Justin Close, TW8 8QA Brentford) and a mobile number. While a mobile number and email are provided, the lack of a verifiable physical office address (beyond a generic block address) and a CRN makes it difficult to ascertain the company’s legal status, longevity, or financial standing. A quick check on Companies House for “AGA Removals LTD” might reveal some information, but the website itself should make this transparent.
- Unverified Testimonials: The website includes a “TESTIMONIAL” section with quotes from “Mark Pearce,” “Janna Magner,” and “Rachel Sambartolo.” While these read positively, there’s no way to verify their authenticity. Unlike platforms like Trustpilot, Google Reviews, or Feefo, where reviews are often verified independent of the company, testimonials directly on a company’s site can be easily fabricated. The absence of links to external review platforms further reduces trust.
- Generic Image Use: While not explicitly mentioned in the provided text, many websites in this category use stock photography without clear indication. If the images used throughout the site are generic stock photos rather than actual photos of their fleet, staff, or equipment, it further detracts from authenticity.
- Vague “Certified Company” Claim: The claim “AGA Removals LTD is certified removal comany” without any accompanying logo, accreditation body name, or link for verification is hollow. Industry accreditations like BAR (British Association of Removers) or FIDI (Fédération Internationale des Déménageurs Internationaux) are significant trust signals that reputable companies prominently display.
- No Social Media Presence: While the site has “Follow Us” links, the actual social media presence (if any) or activity isn’t immediately clear from the provided homepage text. A strong, active social media presence can be a good indicator of a living, breathing business interacting with its customers.
- “Read More” Links Leading Nowhere or to Generic URLs: Some “Read More” links, such as the one for “domestic relocation,” lead to a generic “/url” path. This indicates poor website development or a site still under construction, which is unprofessional for a live business.
These combined factors paint a picture of a website that lacks fundamental elements of transparency and verifiable trust that consumers expect from a legitimate and ethical service provider, particularly one handling valuable possessions.
agaremovalsltd.co.uk Alternatives
Given the significant shortcomings in transparency and verifiable trust on agaremovalsltd.co.uk, exploring robust alternatives is crucial. For anyone planning a move in the UK, focusing on established companies with verifiable reputations and clear operational standards is essential. Here are some of the best alternatives, known for their reliability, customer service, and ethical practices:
- Britannia Movers International: A leading name in UK removals, known for both domestic and international services. They are members of the FIDI Global Alliance and the British Association of Removers (BAR), signifying high standards and consumer protection.
- Pickfords: As the UK’s largest and oldest removals company, Pickfords boasts centuries of experience. They offer comprehensive services from packing to storage, and their BAR membership provides reassurance.
- AnyVan: For those seeking competitive pricing and flexibility, AnyVan is a well-regarded online platform. It connects users with a network of pre-vetted independent removal companies and drivers, often offering instant quotes and a wide array of services.
- White & Company: With over 145 years in the business, White & Company provides a professional, full-service moving and storage solution across the UK and internationally. They pride themselves on quality and customer satisfaction.
- Bishop’s Move: Another long-standing and highly respected name in the UK removals industry. Bishop’s Move offers extensive domestic, international, and storage services, backed by their commitment to quality and customer care.
- Safestore: While primarily a self-storage provider, Safestore is a top choice for secure, flexible storage solutions across the UK. For those handling their own transport, their facilities are modern and well-maintained.
- Cadogan Tate: Specialising in premium and complex moves, including fine art and antiques, Cadogan Tate offers an unparalleled level of service for discerning clients. While at a higher price point, their expertise and meticulous care are second to none.
These alternatives not only offer comparable or superior services but also provide the transparency and verifiable credentials that agaremovalsltd.co.uk currently lacks, ensuring peace of mind during a potentially stressful time.
How to Cancel agaremovalsltd.co.uk Subscription
The homepage text provided for agaremovalsltd.co.uk does not indicate any subscription-based services. Instead, it describes a service-based business for removals and storage. Therefore, the concept of cancelling a “subscription” to AGA Removals LTD does not directly apply in the traditional sense of a recurring payment for an ongoing digital service. Leafflowers.co.uk Review
However, if a customer has booked a service (e.g., a house removal or storage period) with AGA Removals LTD and wishes to cancel or modify it, the process would typically involve direct communication with the company. Based on the contact information available:
- Email: [email protected]
- Phone: 07534018879
Customers would need to:
- Contact them Directly: Reach out via email or phone as soon as possible.
- State Your Intention Clearly: Clearly state the desire to cancel or change the booked service, referencing any booking details or reference numbers provided at the time of agreement.
- Inquire About Cancellation Policy: Ask for their specific cancellation policy, including any potential fees or deadlines for cancellations. Reputable removal companies usually have cancellation clauses in their terms and conditions (which are notably absent on agaremovalsltd.co.uk’s homepage), often involving a notice period or a percentage of the fee if cancelled within a certain timeframe.
- Get Confirmation in Writing: Always request written confirmation of the cancellation to avoid future disputes.
Without a visible “Terms and Conditions” page on their website, customers are left in the dark regarding their rights and obligations when cancelling a service. This lack of transparency is a significant disadvantage and can lead to misunderstandings or disputes. It’s crucial for any service provider to clearly outline their cancellation and refund policies upfront.
How to Cancel agaremovalsltd.co.uk Free Trial
Based on the provided homepage text for agaremovalsltd.co.uk, there is no mention of a “free trial” for any of their services. The business model appears to be transactional, where customers engage them for specific removal or storage jobs, rather than subscribing to an ongoing service that might include a trial period. Services like “Home Survey” or “Virtual Survey” are likely preliminary steps to obtain a quote, not a free trial of the moving service itself.
Therefore, the concept of “cancelling a free trial” with AGA Removals LTD does not seem applicable. If a customer has received a quote or undergone a survey but has not yet committed to or paid for a service, there would be no formal “cancellation” process required beyond simply not proceeding with the booking. If any preliminary payment was made for a consultation or survey, the terms related to that payment would need to be clarified directly with the company. Optimumrecruit.co.uk Review
As with any service engagement, it’s always advisable for prospective customers to:
- Clarify all terms: Before agreeing to any service, ensure all details regarding payment, cancellation, and scope of work are explicitly understood.
- Request written quotes: Obtain all quotes and agreements in writing.
- Avoid upfront payments without clear terms: Be wary of requests for significant upfront payments without clear, written terms and conditions that protect your interests.
The absence of a free trial and subscription model means customers need to focus on the terms of their specific service agreement, should they choose to proceed with AGA Removals LTD.
agaremovalsltd.co.uk Pricing
The agaremovalsltd.co.uk homepage explicitly states “Affordable Pricing” and “Budget Friendly” but does not provide any specific pricing information, rate structures, or even examples of costs for their services. This is a common practice for removal companies, as pricing is highly variable and depends on numerous factors, including:
- Volume of goods: Measured in cubic feet or cubic meters, often estimated during a home or virtual survey.
- Distance of the move: Local moves are cheaper than national or international relocations.
- Type of service: Full packing services will cost more than self-packing.
- Access: Difficulty of access at either origin or destination (e.g., stairs, long driveways).
- Special items: Pianos, fragile antiques, or oversized items often incur additional costs.
- Insurance: The level of insurance cover selected.
- Storage duration and volume: For storage services.
- Time of year: Peak moving seasons (summer) can sometimes lead to higher prices.
The website’s FAQ section includes the question: “What’s the quote for your package?” The answer provided is: “We tailored our packages to suit your needs. We would therefore strongly encourage you to contact our customer service department to arrange a site survey.” This confirms that pricing is only available upon direct contact and a personalised assessment.
How to get a quote from AGA Removals LTD (based on their site): Cafejanan.co.uk Review
- Contact them: Use the phone number (07534018879) or email ([email protected]).
- Arrange a survey: Schedule a “Home Survey” or “Virtual Survey” to assess your specific requirements.
- Receive a tailored quote: They will provide a custom quote based on the survey and your needs.
Considerations regarding their pricing approach:
- Lack of Transparency: While common, the complete absence of any indicative pricing (e.g., “Man and Van from £X per hour” or “Storage units from £Y per week”) means customers have no initial benchmark. This can make it harder for potential clients to gauge if their services align with their budget before investing time in a survey.
- “Affordable Pricing” Claim: Without any figures, this claim is subjective and unverifiable. A truly “budget-friendly” service would ideally provide some level of pricing transparency or a clear pricing methodology.
- Comparison Difficulty: Without any pricing structure, it’s impossible for a consumer to directly compare AGA Removals LTD’s costs with competitors without going through their full quoting process.
In conclusion, while the requirement for a custom quote is standard, the lack of any general pricing guidelines or examples on the website is a minor detractor from overall transparency.
agaremovalsltd.co.uk vs. Competitors
When comparing agaremovalsltd.co.uk to established competitors in the UK removals and storage market, several key differences emerge, particularly regarding transparency, trust signals, and overall professionalism.
Transparency and Trust Signals:
- AGA Removals LTD: As detailed, the site suffers from a significant lack of transparency. The “0 +” metrics, absence of legal pages (T&Cs, Privacy Policy), no company registration number, and unverified “certified company” claim are major red flags. The testimonials, while positive, are not independently verifiable.
- Established Competitors (e.g., Pickfords, Britannia, White & Company): These companies universally feature:
- Clear Legal Information: Easily accessible Privacy Policies, Terms and Conditions, and often detailed insurance policies.
- Company Registration: Prominently display their company registration numbers and registered addresses, allowing for easy verification via Companies House.
- Industry Accreditations: Are often members of the British Association of Removers (BAR), the FIDI Global Alliance (for international moves), or other recognised trade bodies. These memberships provide consumer protection, arbitration services, and signify adherence to high professional standards. Their logos and membership details are usually displayed.
- Verifiable Reviews: Actively encourage and link to independent review platforms like Trustpilot, Google Reviews, or Feefo, where customers can leave unedited feedback. They often have thousands of reviews, providing strong social proof.
- Physical Presence: While not always necessary for all services, many large firms have visible branch networks or identifiable offices.
- Fleet & Staff Imagery: Often display actual photos of their branded vehicles, uniformed staff, and facilities, adding to credibility.
Service Scope and Specialisation: Sawmillcafe.co.uk Review
- AGA Removals LTD: Offers a broad range including domestic, international, packing, storage, and even handyman services. The breadth suggests ambition, but the depth of information about each service is limited.
- Established Competitors: Also offer broad services but often with greater detail and demonstrated specialisation. For example, Britannia or Pickfords will detail their customs expertise for international moves, or the specific security features of their storage facilities. Some, like Cadogan Tate, specialise in niche, high-value moves, demonstrating focused expertise.
Pricing Transparency:
- AGA Removals LTD: Offers no indicative pricing, requiring a survey for all quotes.
- Established Competitors: While also requiring surveys for detailed quotes, some might offer rough estimates, starting prices for smaller services (e.g., man and van hourly rates), or clear explanations of their pricing methodology on their websites.
Customer Support and Engagement:
- AGA Removals LTD: Provides email and phone, claims 24/7 support. No direct online chat or robust FAQ section (the current one is very minimal).
- Established Competitors: Often provide multiple contact channels including live chat, comprehensive FAQ sections, and dedicated customer service teams with clear operating hours. Their claims of 24/7 support (if offered) are usually backed by large operational teams.
Overall Impression:
AGA Removals LTD’s website, while attempting to present a professional front, falls significantly short when compared to the gold standard set by established and reputable UK removal companies. The critical omissions in legal information, verifiable data, and industry accreditation severely limit its ability to inspire consumer confidence. While a smaller, newer company might not have the same scale as giants like Pickfords, the fundamentals of online transparency and trust signals should still be present. Consumers seeking reliable removal and storage services in the UK would be better served by companies that clearly demonstrate their legitimacy, experience, and commitment to customer protection through verifiable means.
FAQ
What is agaremovalsltd.co.uk?
Agaremovalsltd.co.uk is a website that claims to offer removal and storage services in the UK, including domestic relocations, international moves, packing, man and van services, and storage solutions. Principleforklifts.co.uk Review
Is AGA Removals LTD a registered company in the UK?
Based on the website’s homepage, there is no explicit company registration number or registered office address provided, making it difficult to verify its registration status with Companies House directly from the site.
What services does agaremovalsltd.co.uk offer?
Agaremovalsltd.co.uk offers domestic relocations, house removals, packing services, man and van, handyman services, Chiswick and Brentford removals, home surveys, virtual surveys, international moves, export packing, shipping services, groupage, overseas removals, self storage, containerised storage, and packing material.
Does agaremovalsltd.co.uk provide transparent pricing?
No, agaremovalsltd.co.uk does not provide any specific pricing information on its homepage. It states that quotes are tailored to individual needs and require a site or virtual survey.
Are there any trust signals on the agaremovalsltd.co.uk website?
The website mentions being a “Certified Company” and having “Professional Removals Risk Free,” but it displays “0 +” for metrics like completed moves, client satisfaction, and years of experience, and lacks verifiable third-party reviews or industry accreditations.
How can I get a quote from AGA Removals LTD?
You can get a quote from AGA Removals LTD by contacting them via email at [email protected] or by phone at 07534018879 to arrange a home or virtual survey. Petshopboys.co.uk Review
Are the testimonials on agaremovalsltd.co.uk genuine?
The website features testimonials, but there is no mechanism to independently verify their authenticity, as they are not linked to external, verified review platforms.
Does agaremovalsltd.co.uk offer international removal services?
Yes, the website states that it offers international moves, specialising in overseas moving, including shipping personal effects and household goods, export packing, shipping services, groupage, and overseas removals.
What kind of storage options does AGA Removals LTD provide?
AGA Removals LTD offers self-storage and containerised storage options, described as warehouse storage solutions.
Is 24/7 support available from AGA Removals LTD?
Yes, the website claims to provide “24/7 Services Team” and “24/7 Support” for their moving services.
Does agaremovalsltd.co.uk have a clear cancellation policy?
A clear cancellation policy is not readily apparent on the agaremovalsltd.co.uk homepage, as there are no visible Terms and Conditions or dedicated policy pages. Ebmahobby.co.uk Review
Does AGA Removals LTD have a social media presence?
The homepage has “Follow Us” links, but the provided text does not detail any active social media presence or links to specific social media profiles.
Are there any legal pages like a Privacy Policy on the website?
No, the provided homepage text does not indicate the presence of essential legal pages such as a Privacy Policy, Terms and Conditions, or Cookie Policy.
How does AGA Removals LTD compare to larger UK removal companies?
Compared to larger UK removal companies like Pickfords or Britannia, agaremovalsltd.co.uk lacks verifiable industry accreditations, extensive third-party reviews, detailed legal information, and transparent company registration details, which are standard for established players.
Does AGA Removals LTD offer insurance for moves or storage?
The provided homepage text does not explicitly mention insurance coverage for moves or storage, which is a critical aspect for removal and storage services.
What are the main concerns about agaremovalsltd.co.uk?
The main concerns include the use of “0 +” placeholder metrics, absence of legal pages (Terms & Conditions, Privacy Policy), lack of verifiable company registration details, and unverified claims of certification and customer satisfaction. Simplypodiatry.co.uk Review
Can I book a service online directly through agaremovalsltd.co.uk?
The website has “Get Started” and “Make an Appointment” buttons, which likely lead to contact forms or booking requests rather than direct online booking and payment.
What areas does AGA Removals LTD serve?
Based on the homepage, AGA Removals LTD specifically mentions “Chiswick Removals” and “Brentford Removals,” and “specialising moves Worldwide.”
Is a handyman service common for removal companies?
While not universally common, some larger or more comprehensive removal companies may offer supplementary services like handyman support to assist with dismantling or reassembling furniture.
What should I do if I have a problem with a service booked through agaremovalsltd.co.uk?
If you encounter a problem, you would need to contact them directly via email ([email protected]) or phone (07534018879) to discuss the issue. Without a clear dispute resolution process or external arbitration body listed, direct communication is the primary channel.
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