I90.uk Review

Based on looking at the website, i90.uk presents itself as a legitimate Managed IT & Cloud Solutions provider specializing in Microsoft 365, Cloud Solutions, and Remote Support for small and medium-sized businesses in the UK.

The site highlights a clear service offering, dedicated support channels, and a commitment to one-to-one client engagement.

However, a comprehensive review reveals some areas where transparency and detail could be significantly improved for a truly robust online presence.

Here’s an overall review summary:

• Legitimacy: Appears legitimate based on stated services and company information Company Number, VAT, ICO.
• Transparency: Lacks clear pricing details and comprehensive service level agreements SLAs publicly available.
• Security & Privacy: Has a Privacy & Cookies Policy, but specific security certifications or detailed data handling practices are not prominently displayed.
• Customer Support: Offers various support channels online helpdesk, remote support, phone, email and states tailored support for contract customers.
• Ethical Considerations: Services offered IT and cloud solutions are permissible and beneficial within an Islamic ethical framework as they enhance productivity and business operations without involving any forbidden elements like interest, gambling, or immoral content.

While i90.uk outlines its core services and contact information, the absence of public pricing, detailed service descriptions for various tiers, or readily available case studies/testimonials beyond a Trustpilot link which directs to an external review platform rather than internal success stories raises questions about full transparency.

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For businesses seeking a long-term IT partner, understanding these aspects upfront is crucial.

Without this, potential clients are left to infer costs and service depths, which can be a barrier to trust and conversion.

Here are some top ethical alternatives for IT and Cloud Solutions, focusing on robust features, strong support, and clear pricing, suitable for businesses in the US or globally:

• Microsoft 365 Business Standard: Key Features: Full suite of Office apps Word, Excel, PowerPoint, Outlook, Exchange email, SharePoint, Teams, OneDrive. Average Price: ~$12.50/user/month. Pros: Industry standard, comprehensive tools, excellent integration, strong security features. Cons: Can be overwhelming for new users, requires management for optimal use.
• Google Workspace Business Standard: Key Features: Gmail, Calendar, Drive, Meet, Docs, Sheets, Slides, Forms, Sites. Average Price: ~$12/user/month. Pros: Highly collaborative, cloud-native, strong mobile integration, good for remote teams. Cons: Less robust desktop app experience compared to Microsoft, storage limits on some plans.
• NordLayer: Key Features: Secure Remote Access, SASE, Zero Trust Network Access ZTNA, Threat Prevention, Centralized Management. Price: Varies by plan, often starting around $7-$9/user/month. Pros: Excellent security focus, user-friendly interface, strong for distributed teams. Cons: Primarily focused on network security, not a full IT management suite.
• Freshdesk: Key Features: Ticketing system, knowledge base, community forums, SLA management, reporting & analytics. Average Price: Free tier available. paid plans from ~$15/agent/month. Pros: Robust customer support tools, scalable, good for managing support requests efficiently. Cons: Not a full IT management solution, focused solely on helpdesk.
• Zendesk: Key Features: Comprehensive customer service platform, ticketing, live chat, voice, knowledge base, analytics. Average Price: From ~$55/agent/month. Pros: Highly customizable, excellent scalability for larger businesses, wide range of integrations. Cons: Higher price point, might be overkill for very small businesses.
• ConnectWise Automate: Key Features: Remote monitoring and management RMM, patch management, scripting, IT automation, reporting. Price: Custom quotes. Pros: Extremely powerful automation capabilities, ideal for IT service providers and large internal IT teams. Cons: Complex to set up and manage, higher cost, geared towards IT professionals.
• Datto RMM: Key Features: Remote monitoring, patch management, network monitoring, endpoint management, scripting, reporting. Price: Custom quotes. Pros: Robust RMM platform, strong security features, good for managing a large number of endpoints. Cons: Primarily for managed service providers MSPs, can be expensive for direct small business use.

Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.

IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

i90.uk Review & First Look

Based on an initial review of the i90.uk website, it presents itself as a dedicated provider of Managed IT & Cloud Solutions, primarily targeting small and medium-sized businesses SMBs within the UK.

The homepage clearly outlines their core services, emphasizing Microsoft 365, general Cloud Solutions, and Remote Support.

The design is clean and professional, focusing on clear calls to action for support and service status, indicating a customer-service-oriented approach.

Initial Impressions and Website Navigation

Upon landing on i90.uk, the immediate impression is one of efficiency and specialization.

The prominent banner highlights “Managed IT & Cloud Solutions” with a focus on Microsoft 365, which is a strong anchor for their service offering, given its widespread adoption in the business world. Utopia-living.com Review

The navigation is straightforward, with clear links to “Solutions,” “Support & Service Status,” and contact information.

This structured approach helps users quickly identify where to find information or request assistance.

• Clarity of Purpose: The website immediately communicates its purpose: providing managed IT and cloud services to SMBs. This clarity is crucial for a business-to-business B2B service provider.
• Ease of Access to Support: The “REQUEST ASSISTANCE” and “REMOTE SUPPORT” buttons are highly visible, suggesting a strong emphasis on immediate customer service, which is a significant plus for IT support.
• Trust Indicators Limited: The mention of “Trustpilot” is a good step towards building trust, but integrating more direct testimonials or case studies on their site would further strengthen this. Currently, it’s just a link to an external platform.

Core Service Offerings Highlighted

The homepage provides a snapshot of their key services, with Microsoft 365 being a central pillar.

They also mention antivirus, cloud and hybrid backup, and SAAS Software as a Service as part of their expertise.

This broad yet focused approach aims to cover essential IT needs for SMBs, from productivity tools to cybersecurity and data integrity. Kaleido.tours Review

• Microsoft 365 Specialization: This is a smart move, as Microsoft 365 is ubiquitous. Highlighting expertise here suggests they can help businesses leverage these powerful tools effectively.
• Cybersecurity Focus: The inclusion of “Managed Anti Spam” and “Endpoint Security” shows an understanding of modern business challenges, particularly the need for robust cybersecurity measures against ransomware, phishing, and malware.
• Backup Solutions: Cloud and hybrid backup solutions are critical for business continuity, indicating i90.uk’s awareness of data protection importance.

i90.uk Pros & Cons

When evaluating a service provider like i90.uk, it’s essential to weigh its strengths against areas where it could improve.

While the services offered align with ethical business practices, the public-facing information leaves some gaps that businesses typically look for before committing to a long-term partnership.

Advantages of i90.uk

I90.uk demonstrates several commendable aspects based on its website presentation.

These strengths primarily revolve around its service focus and apparent dedication to customer support.

• Specialized Focus on SMBs: By targeting small and medium-sized businesses, i90.uk can tailor its solutions and support more effectively to their unique needs and budget constraints. This specialization often leads to better service quality compared to providers that try to serve all business sizes.
• Clear Service Offerings: The website clearly lists key services like Microsoft 365 management, managed anti-spam, and endpoint security. This transparency about what they offer helps potential clients quickly assess if their needs can be met.
• Dedicated Support Channels: The availability of an online helpdesk, remote support, and direct contact information phone, email during business hours, along with tailored support hours for contract customers and 24/7 monitoring, indicates a strong commitment to customer service and uptime.
• One Point of Contact: The promise of a single point of contact from consultation to deployment and ongoing support is a significant advantage. This personalized approach can streamline communication, prevent miscommunications, and build stronger client relationships.
• UK-Centric Provider: For UK-based businesses, working with a local provider can offer advantages in terms of understanding local regulations, faster on-site support if needed, and a shared business culture.

Areas for Improvement and Potential Disadvantages

Despite its strengths, i90.uk’s public website also has several areas where it falls short, particularly in terms of transparency and comprehensive information that modern businesses expect. Procurehq.com Review

• Lack of Public Pricing: One of the most significant drawbacks is the complete absence of public pricing information. Businesses, especially SMBs, often have budget limitations and prefer to understand potential costs upfront without having to initiate a consultation. This omission can deter potential clients who are comparison shopping.
  • Implication: Requires potential clients to engage in a sales conversation to get basic cost estimates, adding friction to the sales funnel.
  • Best Practice: Even a “starting from” price or tiered package pricing would provide valuable initial guidance.
• Limited Detailed Service Descriptions: While services are listed, in-depth descriptions of what each service entails e.g., specific features of their “Cloud & Hybrid Backup solutions,” or what “Managed Anti Spam” includes beyond daily reports are lacking on the homepage. More detailed “Read More” sections are needed for each service area, not just a generic one.
  • Implication: Forces clients to infer details or directly inquire, potentially leading to misunderstandings or missed opportunities.
  • Best Practice: Create dedicated service pages with comprehensive feature lists, benefits, and technical specifications.
• Absence of Case Studies or Testimonials On-site: While there’s a Trustpilot link, the website itself doesn’t feature any direct client testimonials, success stories, or case studies. These are powerful tools for building credibility and demonstrating proven results.
  • Implication: New clients might find it harder to assess their track record and reliability without direct evidence of past client satisfaction.
  • Best Practice: Integrate a dedicated “Clients” or “Testimonials” section featuring quotes, logos, and detailed success stories.
• No Clear Service Level Agreements SLAs Outlined: For managed IT services, understanding the guaranteed response times, resolution times, and uptime assurances SLAs is critical. These details are not publicly available on the website.
  • Implication: Businesses are left unaware of the level of commitment i90.uk offers regarding service quality and downtime.
  • Best Practice: Provide a general overview of their SLA philosophy or example SLAs for different service tiers.
• Limited Information on Team/Expertise: The website mentions “Our team” but doesn’t provide any profiles or details about the expertise of their technical staff. Highlighting certifications or experience can significantly boost trust.
  • Implication: Potential clients cannot assess the depth of technical expertise behind the services.
  • Best Practice: Include an “Our Team” page with brief bios and relevant certifications.
• Generic Social Media Links: While social media links are present, they are generic “Follow” buttons without showing engagement metrics or recent activity on the homepage.
  • Implication: Doesn’t convey an active, engaging online presence that some clients might seek.
  • Best Practice: Consider embedding a live social feed or showcasing recent posts.

i90.uk Alternatives

When seeking IT and Cloud Solutions, especially for small and medium-sized businesses, exploring alternatives is a crucial step to ensure the best fit for specific needs and budgets.

While i90.uk offers a focused service, the market is rich with providers, each with its unique strengths in terms of service breadth, pricing models, and specialized expertise.

Why Consider Alternatives?

• Pricing Transparency: Many businesses prefer providers with transparent, publicly available pricing to facilitate budget planning and comparison.
• Service Breadth and Depth: Depending on your business’s growth and specific needs e.g., advanced cybersecurity, compliance, specific industry software integration, you might need a provider with a broader or deeper range of services.
• Geographic Reach: While i90.uk focuses on the UK, businesses with international operations or those seeking global support might require providers with a wider geographical presence.
• Reputation and Reviews: Access to extensive client testimonials, case studies, and industry recognition can provide greater confidence in a provider’s reliability and service quality.
• Specific Integrations: Some businesses require highly specialized integrations with particular software or hardware, which certain providers might excel at.

Top Ethical Alternatives for IT and Cloud Solutions

These alternatives are well-regarded in the industry for their comprehensive offerings, ethical practices, and often more transparent information, making them strong contenders for businesses seeking reliable IT partners.

1. Microsoft 365 Business Standard

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   • Key Features: This isn’t just a productivity suite. it’s a foundational cloud ecosystem. It includes desktop versions of Office applications Word, Excel, PowerPoint, Outlook, Publisher, Access, cloud services like Exchange email 50GB mailbox, OneDrive for Business 1TB storage, SharePoint for team sites, Microsoft Teams for communication and collaboration, and built-in security features.
   • Pricing Model: Subscription-based per user per month. Publicly available tiered pricing.
   • Pros: Industry standard, highly integrated, excellent security features e.g., multi-factor authentication, data loss prevention, constant updates, vast ecosystem of third-party integrations, strong global support network.
   • Cons: Can be complex to manage for non-IT professionals, requires proper setup to maximize security and compliance, annual commitments often cheaper but less flexible.

2. Google Workspace Business Standard

   • Key Features: Cloud-native productivity suite including Gmail for professional email, Google Calendar, Google Drive 2TB pooled storage, Google Meet for video conferencing, and collaborative online documents Docs, Sheets, Slides, Forms. Emphasizes real-time collaboration.
   • Pros: Exceptional for real-time collaboration, intuitive and user-friendly interface, robust mobile experience, strong search capabilities across all services, excellent uptime reliability, minimal IT overhead due to cloud-native nature.
   • Cons: Desktop applications are not as feature-rich as Microsoft Office, some businesses prefer local file storage over pure cloud, fewer legacy software integrations compared to Microsoft.

3. NordLayer

   • Key Features: A modern cybersecurity solution focusing on Secure Access Service Edge SASE and Zero Trust Network Access ZTNA. It provides secure remote access, threat prevention, centralized cloud management, network segmentation, and identity-based access control. Essentially, it secures access to business resources regardless of location.
   • Pricing Model: Tiered pricing, usually per user per month, available on their website upon inquiry or direct quote.
   • Pros: Strong emphasis on modern cybersecurity principles Zero Trust, simplifies secure remote work, enhances network visibility and control, reduces reliance on traditional VPNs, scales well for growing teams.
   • Cons: Not a full IT management suite focuses purely on secure access, requires integration with existing IT infrastructure, might be overkill for very small businesses with minimal remote access needs.

4. Freshdesk

   • Key Features: A comprehensive cloud-based customer support platform. It offers a ticketing system for managing customer inquiries, a knowledge base for self-service, community forums, SLA management, reporting and analytics, and multi-channel support email, chat, phone, social media.
   • Pricing Model: Free tier available for basic use. paid plans are subscription-based per agent per month, publicly available.
   • Pros: Highly scalable for businesses of all sizes, intuitive user interface, robust automation capabilities for repetitive tasks, excellent reporting to track support performance, improves customer satisfaction through organized support.
   • Cons: Primarily a customer support tool, not a full IT helpdesk or RMM Remote Monitoring and Management solution, might require integrations for deeper IT operational needs.

5. Zendesk

   • Key Features: Another leading customer service and engagement platform. Zendesk offers a unified agent workspace, ticketing, live chat, voice support, a powerful knowledge base, community forums, advanced analytics, and AI-powered automation. It’s designed to streamline customer interactions across multiple channels.
   • Pricing Model: Tiered subscription-based per agent per month, publicly available.
   • Pros: Extremely customizable and flexible, suitable for large enterprises and complex support needs, wide array of integrations with business applications, excellent scalability, strong emphasis on customer experience CX.
   • Cons: Can be more expensive than competitors, steeper learning curve for configuration due to its extensive features, might be overkill for very small businesses with simple support needs.

6. ConnectWise Automate Hayyourway.ie Review

   • Key Features: A powerful Remote Monitoring and Management RMM platform specifically designed for Managed Service Providers MSPs and internal IT departments. It offers automated patch management, remote control, scripting for IT tasks, network monitoring, asset management, and powerful reporting capabilities to manage a large number of endpoints efficiently.
   • Pricing Model: Custom quotes, typically licensed per endpoint or per technician.
   • Pros: Highly automated, reduces manual IT labor, comprehensive endpoint management, strong for proactive IT maintenance, excellent for scaling IT operations across many clients or devices.
   • Cons: Complex to implement and manage, significant upfront investment time and money, primarily designed for IT professionals, not direct end-users, steep learning curve.

7. Datto RMM

   • Key Features: A cloud-based Remote Monitoring and Management RMM solution aimed at MSPs. Key features include automated patch management, remote control, network and device monitoring, scripting, policy management, and comprehensive reporting. It emphasizes security and efficient endpoint management.
   • Pricing Model: Custom quotes, typically licensed per endpoint.
   • Pros: Cloud-native and easy to deploy, strong focus on security and compliance, reliable remote access capabilities, integrates well with other Datto products e.g., backup, scales efficiently for MSPs managing diverse client environments.
   • Cons: Primarily for MSPs, not direct small business use without an MSP partner, can be expensive, requires specialized IT knowledge to leverage its full potential.

These alternatives provide robust, ethical solutions for businesses looking to enhance their IT infrastructure and support, often with more transparent pricing and a broader range of publicly available information.

How to Cancel i90.uk Subscription

While i90.uk’s website doesn’t explicitly detail a step-by-step subscription cancellation process on its public pages, the standard practice for managed IT service providers usually involves a contractual agreement and requires direct communication.

Given their emphasis on “one point of contact” and tailored support contracts, it’s highly probable that cancellation involves a formal process outlined in your service agreement.

Understanding Your Service Contract

The first and most critical step in canceling any IT service subscription, including one with i90.uk, is to review your existing service contract or agreement. This document will contain all the specific terms and conditions regarding termination, notice periods, potential early termination fees, and the required method of communication for cancellation. Dangsthlm.com Review

• Notice Period: Most IT service contracts require a specific notice period e.g., 30, 60, or 90 days before the desired cancellation date. Failing to provide adequate notice can result in continued billing.
• Termination Clauses: Look for clauses detailing conditions under which either party can terminate the agreement.
• Early Termination Fees: If you are canceling before the agreed-upon contract end date, there might be penalties or fees associated with early termination.
• Data Retrieval: The contract should also specify terms related to data retrieval and handover upon termination of services, especially for cloud backups or hosted data.

Steps to Initiate Cancellation

Based on industry standards and i90.uk’s stated communication channels, here’s a general approach to canceling your subscription:

1. Locate Your Contract: Dig out your signed service agreement with i90.uk. This is your primary reference document.
2. Contact Your Dedicated Account Manager/Point of Contact: Given i90.uk’s stated “one point of contact” approach, your first move should be to reach out to the individual assigned to your account.
   • Method: Ideally, send an email to create a written record of your intent. Follow up with a phone call to ensure they received it.
   • Email Address: Use [email protected] or your specific account manager’s email address.
   • Phone Number: 0330 043 1901 from their contact page.
3. State Your Intent Clearly: In your communication, clearly state your intention to cancel your subscription, specify the effective date of cancellation adhering to your contract’s notice period, and reference your account number or business name.
4. Request Confirmation: Always ask for written confirmation of your cancellation request and the agreed-upon termination date. This protects you in case of any future disputes.
5. Address Data Handover: Discuss the process for securely transferring any data e.g., email archives, cloud backups, documents that i90.uk manages on your behalf. Ensure you have a clear plan for data retrieval or migration to a new provider.
6. Final Invoice and Payment: Confirm any outstanding balances or final invoices, including potential early termination fees if applicable, to avoid any surprises.

Important Considerations

• Timeliness: Initiate the cancellation process well in advance of your desired termination date, especially if a long notice period is required.
• Documentation: Keep a meticulous record of all communications, including dates, times, names of people you spoke with, and copies of emails sent and received.
• Backup Your Data: Before the cancellation is finalized, ensure you have backed up all your critical data independently, even if i90.uk assists with data handover. Trust but verify.
• Transition Planning: If you are moving to a new IT provider, coordinate the transition carefully to minimize disruption to your business operations. Share i90.uk’s contact information with your new provider if needed for data migration.

By following these steps and referring to your specific contract, you can navigate the cancellation process efficiently and ensure a smooth transition for your business.

i90.uk Pricing

One of the most notable aspects of the i90.uk website, from a potential client’s perspective, is the complete absence of public pricing information. This is a common practice among B2B managed service providers MSPs who offer highly customizable solutions, but it can also be a significant barrier for businesses looking to quickly assess options and budget.

Why Managed Service Providers Often Don’t List Prices

There are several reasons why IT and cloud solution providers, like i90.uk, typically opt not to publish their pricing:

• Customized Solutions: IT needs vary wildly from one business to another. A small business might need basic Microsoft 365 management and endpoint security for 10 users, while a medium-sized enterprise might require complex hybrid cloud setups, disaster recovery planning, and specialized compliance. A fixed price list simply wouldn’t apply fairly to such diverse requirements.
• Variable Scope: The scope of work can change significantly based on a client’s existing infrastructure, the complexity of their network, the number of users, the volume of data, and the specific level of support required e.g., 24/7 proactive monitoring vs. standard business hours reactive support.
• Value-Based Pricing: Many MSPs price their services based on the value they deliver e.g., reducing downtime, improving efficiency, enhancing security rather than just a per-hour or per-user cost. This value is unique to each client’s situation.
• Competitive Reasons: Some providers prefer not to show their pricing publicly to avoid direct price comparison with competitors, allowing them to tailor proposals more effectively in a sales conversation.
• Consultative Sales Approach: The absence of public pricing forces potential clients to engage in a consultation. This allows the provider to understand the client’s specific pain points, educate them on the value of their services, and build a customized proposal that accurately reflects their needs.

What to Expect Regarding Pricing

If you are interested in i90.uk’s services, you should anticipate a consultative sales process to obtain a quote. This process will likely involve: Wonderfulworldmedia.com Review

1. Initial Inquiry: You would typically reach out via their “Request Assistance” form, email [email protected], or phone 0330 043 1901.
2. Discovery Call/Meeting: A representative from i90.uk would likely schedule a call or meeting to understand your business, current IT infrastructure, specific challenges, number of users, and desired outcomes.
3. Needs Assessment: They may perform a more detailed assessment of your existing systems to identify gaps and areas where their services can add value.
4. Custom Proposal: Based on the discovery and assessment, i90.uk would then present a tailored proposal outlining the recommended services, the scope of work, service level agreements SLAs, and the corresponding pricing.

Ethical Implications of Non-Transparent Pricing

While common, the lack of public pricing can be frustrating for consumers.

From an ethical standpoint, it’s generally preferable for businesses to be as transparent as possible, especially concerning costs.

• Time Investment: It requires a significant time investment from the client to get even a rough estimate, which can be inefficient if the service ultimately falls outside their budget.
• Comparison Difficulty: It makes it difficult for businesses to compare i90.uk’s offerings and value proposition against competitors without engaging deeply with each one.

For businesses operating under Islamic ethical principles, transparency in dealings e.g., clear pricing, no hidden fees is highly valued.

While i90.uk’s approach isn’t inherently unethical, it does put the onus on the client to initiate a detailed inquiry to uncover the financial commitment required.

i90.uk vs. Competitors

When evaluating i90.uk against other managed IT and cloud solution providers, it’s essential to consider various factors beyond just the services offered. Kingschoice.io Review

These include geographic focus, service breadth, pricing transparency, and the overall customer engagement model.

While i90.uk appears to be a capable regional player, larger and more established global competitors often bring different advantages to the table.

i90.uk’s Position

I90.uk positions itself as a specialized provider for small and medium-sized businesses in the UK.

Its core strength lies in its focused approach to Microsoft 365, cloud solutions, and remote support, coupled with a commitment to providing a “one point of contact” for personalized service.

• Key Differentiators as presented:
  • UK Focus: Deep understanding of the UK market and potentially faster local response.
  • SMB Specialization: Tailored solutions for smaller business needs, avoiding enterprise-level complexity.
  • Personalized Support: Emphasis on one-to-one contact and tailored support hours for contract customers.
  • Core Offerings: Strong on Microsoft 365, anti-spam, and endpoint security.

Comparison with Larger, Global Competitors e.g., Microsoft, Google, Global MSPs

While Microsoft and Google are not direct MSPs like i90.uk, they are the foundational providers of the cloud services that i90.uk manages. Many global MSPs e.g., Accenture, IBM, or large national players offer similar, but often broader, services. 2yk.com Review

• Service Breadth and Depth:
  • i90.uk: Focuses on core cloud and IT support. May not offer highly specialized services like custom software development, advanced data analytics, or niche industry compliance consulting.
  • Larger MSPs: Often provide a much wider array of services, including cybersecurity consulting, big data solutions, AI/ML integration, application modernization, and global support for large enterprises. Their depth in specific areas e.g., advanced security operations centers can be far greater.
• Geographic Reach:
  • i90.uk: Primarily serves the UK market.
  • Global Competitors: Have a global footprint, offering consistent support across multiple continents, which is crucial for multinational businesses.
• Pricing Transparency:
  • i90.uk: No public pricing, requiring direct consultation.
  • Many Global Providers for foundational services: Microsoft 365 and Google Workspace have very transparent, publicly available tiered pricing. Larger MSPs, like i90.uk, often use a consultative pricing model due to customization.
• Scalability:
  • i90.uk: Well-suited for SMB growth within the UK.
  • Global Providers: Designed to scale from small businesses to massive enterprises, with infrastructure and support networks to match.
• Resource and Expertise Pool:
  • i90.uk: Likely has a dedicated team with strong expertise in their core offerings.
  • Larger MSPs: Possess vast teams of certified experts in various technologies, often operating specialized labs and R&D divisions, allowing them to tackle highly complex or emerging IT challenges.
• Brand Recognition and Track Record:
  • i90.uk: Builds trust through direct client relationships and a Trustpilot link.
  • Global Providers: Benefit from decades of brand recognition, extensive public case studies, industry awards, and widespread analyst coverage.

Comparison with Other Regional MSPs

Within the UK, i90.uk competes with numerous other regional and local MSPs. The differentiator here often comes down to:

• Niche Specialization: Some regional MSPs might specialize in specific industries e.g., healthcare, legal or technologies e.g., particular ERP systems.
• Personal Touch vs. Scalability: Smaller, very localized MSPs might offer an even more “boutique” personal service, while larger regional players might emphasize more robust infrastructure and a broader team.
• On-site Support Philosophy: Proximity can be a factor for businesses that highly value rapid on-site support.

In summary: i90.uk appears to be a solid choice for UK-based SMBs seeking focused IT and cloud management with a personalized service approach. However, businesses with more complex, global, or highly specialized needs, or those prioritizing immediate pricing transparency, might lean towards larger providers or direct subscriptions to foundational cloud services with in-house IT management. The key is for businesses to conduct a thorough needs assessment and compare proposals based on specific requirements, not just initial impressions.

FAQs

What is i90.uk?

I90.uk is a Managed IT & Cloud Solutions provider based in the UK, specializing in delivering IT services, cloud solutions including Microsoft 365, and remote support to small and medium-sized businesses SMBs.

What services does i90.uk offer?

I90.uk offers a range of services including Microsoft 365 setup and maintenance, managed anti-spam solutions, endpoint security, cloud and hybrid backup solutions, and general IT support.

Is i90.uk a legitimate company?

Yes, i90.uk appears to be a legitimate company, providing its Company Number 11358196, VAT Number 294 8601 67, and ICO Number ZA688721 on its website, which are indicators of a registered UK business. Luma.global Review

Does i90.uk offer 24/7 support?

I90.uk states that their team is available Monday to Friday between 9:00 AM and 5:30 PM.

However, customers on IT Support Contracts are mentioned to have tailored support hours and 24/7 monitoring.

How can I request support from i90.uk?

You can request support through their dedicated online helpdesk, by allowing remote access to your systems for instant technical support, or by contacting them via phone 0330 043 1901 or email [email protected].

Does i90.uk provide pricing information on its website?

No, i90.uk does not provide public pricing information on its website.

You would likely need to contact them directly for a customized quote based on your business needs. Acquistosicuro.net Review

What is a “one point of contact” approach as mentioned by i90.uk?

The “one point of contact” approach means that i90.uk aims to provide each client with a single designated individual who handles their account from the initial consultation through deployment and ongoing support, aiming for personalized service.

What kind of businesses does i90.uk primarily serve?

I90.uk is dedicated to providing cloud and IT solutions to small and medium-scale businesses SMBs in the UK.

Does i90.uk offer remote support?

Yes, i90.uk explicitly offers remote support, allowing their team to access your systems remotely for quick technical assistance and problem resolution.

How can I check the service status of i90.uk’s core services?

You can see the latest updates and availability on their core cloud services and solutions by visiting their “Service Status” page, linked from their homepage.

What is Microsoft 365, as managed by i90.uk?

Microsoft 365 is described as the world’s productivity cloud, including innovative Office apps available both on the cloud and as desktop applications, which i90.uk specializes in setting up and maintaining for businesses. Tampayachtsales.com Review

What is Endpoint Security according to i90.uk?

Endpoint Security, as offered by i90.uk, refers to solutions designed to protect businesses’ critical systems, intellectual property, customer data, and employees from cyberattacks like ransomware, phishing, and malware, beyond traditional antivirus.

Does i90.uk offer anti-spam solutions?

Yes, i90.uk provides fully managed cloud-based anti-spam solutions for various mailbox types, including Microsoft 365, with features like daily spam reports and custom filtering rules.

Where is i90.uk located?

I90.uk’s registered address is Meadowfield House, Whitehall Lane, Iveston, DH8 7TA, UK.

Does i90.uk have social media presence?

Yes, i90.uk has links to their Facebook, Twitter, and Instagram social media channels on their website.

What kind of backup solutions does i90.uk offer?

I90.uk mentions offering Cloud & Hybrid Backup solutions as part of their managed services to ensure data integrity and recovery. Stopworking925.org.uk Review

Is i90.uk suitable for large enterprises?

While i90.uk focuses on small and medium-sized businesses, larger enterprises typically have more complex and extensive IT requirements that might necessitate providers with broader global reach and deeper specialization in enterprise-scale solutions.

How can I contact i90.uk for sales inquiries?

You can contact i90.uk for inquiries by calling 0330 043 1901 or emailing [email protected], or by using their online “Request Assistance” form.

What is the importance of a Privacy & Cookies Policy on i90.uk’s website?

The Privacy & Cookies Policy on i90.uk’s website informs users about how their personal data is collected, used, and protected, as well as their use of cookies, which is crucial for compliance with data protection regulations and building user trust.

Does i90.uk assist with project management for cloud solution rollouts?

Yes, i90.uk states that their managed solution approach means companies don’t have to take responsibility for project management, rollout, or end-user setup of cloud solutions, as they handle these aspects.

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