Based on checking the website Robsonkay.co.uk, which specialises in business asset appraisal and disposal, primarily within the corporate recovery sector, it presents itself as a legitimate operation. However, a strict review of their homepage reveals some areas that could be improved for a more comprehensive and reassuring online presence, especially when considering ethical aspects from an Islamic perspective, which values clarity, transparency, and avoiding ambiguity in transactions. The site primarily focuses on auctions, tenders, and direct sales of assets and businesses, often stemming from insolvency situations. While the core business model is permissible, the nature of auctions requires extreme vigilance due to inherent risks and potential for gharar (excessive uncertainty).
Overall Review Summary:
- Website Legitimacy: Appears legitimate, providing contact details, physical address, and accreditation information (R3, nava propertymark).
- Business Model: Asset appraisal and disposal services, primarily for corporate recovery. This is a permissible business activity.
- Transparency: Good initial transparency with clear “5 Golden Rules” for buyers and detailed FAQs.
- Ethical Considerations (Islamic Perspective): The auction model, while widespread, carries inherent risks related to gharar (uncertainty) due to the “no lots tested, no guarantees” policy. This requires buyers to exercise extreme caution and conduct thorough due diligence, which the website encourages.
- Missing Information: While robust, some common elements for trusted e-commerce or service sites, such as customer testimonials prominently displayed or clearer dispute resolution mechanisms beyond FAQs, are less prominent.
- Customer Support: Multiple contact methods provided (phone, email).
- Delivery Policy: Explicitly states no delivery, requiring personal collection or third-party carriers, which is clear but might be inconvenient for some.
The detailed explanation reveals that Robson Kay operates on a strict “buyer beware” principle, especially concerning the condition and functionality of auctioned items. Their emphasis on in-person viewing before bidding is crucial, highlighting the significant responsibility placed on the buyer. From an Islamic finance perspective, transactions should ideally minimise gharar. While direct viewing mitigates some of this, the explicit disclaimer that “no lots are tested, no lots are guaranteed to work, and lots might be incomplete” means buyers enter these transactions with considerable risk. This necessitates robust due diligence and understanding that the transaction is as is, which, while permissible, requires careful consideration. The prompt payment and collection terms also add to the high-stakes nature of participating in their auctions.
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Robsonkay.co.uk Review & First Look
Upon a thorough initial assessment, Robsonkay.co.uk presents itself as a dedicated platform for business asset appraisal and disposal, primarily serving the corporate recovery sector in the UK. The website immediately conveys a professional, albeit somewhat utilitarian, aesthetic. The homepage prominently displays their contact number (0161 998 8111), a clear indicator of a physical presence and direct communication. Their core service—valuation and asset realisation—is stated upfront, making it clear for potential clients and buyers alike.
Initial Impressions and User Interface
The layout is functional, prioritising information dissemination over flashy design. Key sections like “Sales & Auctions,” “Vendors,” and “About Robson Kay” are easily navigable from the main menu. There’s a clear emphasis on their auction and tender sales, with a scrollable diary showing upcoming events. The use of accordions for details such as “5 Golden Rules for Buying at a Robson Kay Auction” and “The Auction Purchasing Process” helps manage content density effectively. However, while functional, the design feels somewhat dated, potentially impacting a modern user’s perception of their technological readiness.
Core Business Model and Target Audience
Robson Kay’s business model is rooted in facilitating the sale of assets and businesses that often arise from corporate insolvencies. This involves working with corporate recovery agents, asset-backed lenders (ABLs), and private vendors. Their accreditation by R3 (Association of Business Recovery Professionals) and nava propertymark protected status are highlighted as key trust signals, reassuring both insolvency practitioners and asset buyers. This specific niche suggests their primary audience is businesses and individuals looking to acquire assets, often at competitive prices, from distressed situations, as well as professionals within the corporate recovery landscape.
Robsonkay.co.uk Pros & Cons
Understanding the strengths and weaknesses of any platform is crucial before engaging with its services. Robsonkay.co.uk, while professional in its specific niche, has distinct advantages and some notable areas for consideration, especially from a user-centric perspective.
Advantages of Robsonkay.co.uk
Robson Kay exhibits several strengths that make it a notable player in its sector: Countrycarsofbristol.co.uk Review
- Specialised Niche: They are highly focused on business asset appraisal and disposal, particularly in corporate recovery. This specialisation means deep expertise and established relationships within this specific market. This isn’t a generalist platform; it’s designed for a precise purpose.
- Clear Communication of Terms: The “5 Golden Rules for Buying at a Robson Kay Auction” are front and centre, unequivocally stating terms like “All bids are legally binding,” “No lots are tested, no lots are guaranteed to work,” and strict payment/collection deadlines. This transparency, while demanding, sets clear expectations from the outset, reducing ambiguity for serious buyers.
- Accreditations and Trust Signals: Being accredited by R3 (Association of Business Recovery Professionals) and nava propertymark protected provides significant industry credibility. These accreditations indicate adherence to professional standards and best practices in the corporate recovery and auction sectors.
- Physical Presence and Collection Facility: Their Manchester base with a “highly secure storage facility” and “ample free parking” for collections adds a tangible layer of legitimacy. The explicit instruction for in-person collection, with staff assistance, offers a level of support not always found with online-only auction platforms.
- Detailed FAQ and Guides: The website offers extensive FAQs and guides on “How to bid,” “Methods of Payment,” and “The Auction Purchasing Process.” This wealth of information is vital for first-time bidders and ensures clarity on procedural aspects.
- Anti-Slavery Policy: The presence of a detailed Anti-Slavery Policy is a significant positive, demonstrating a commitment to ethical supply chain practices and corporate social responsibility. This aligns well with broader ethical business considerations.
- GDPR and Privacy Compliance: Their clear Privacy Policy and GDPR Statement outline how user data is collected, stored, and protected, showing a commitment to data privacy regulations.
Areas for Consideration
While strong in its niche, Robsonkay.co.uk does have aspects that potential users should be aware of:
- “Buyer Beware” Model: The explicit statement that “No lots are tested, no lots are guaranteed to work, and lots might be incomplete” places significant responsibility on the buyer. This approach, while standard in some auction environments, introduces gharar (uncertainty) from an Islamic ethical perspective. Buyers must conduct extremely thorough due diligence, including in-person viewing, to mitigate risks associated with acquiring potentially faulty or incomplete items.
- No Delivery Service: The absolute stance on “We do not deliver, package or post” means buyers must either collect in person or arrange their own third-party carrier. This could be a significant logistical hurdle and cost for buyers not local to Manchester or those purchasing large items.
- Website Design and Modernity: The aesthetic of the website, while functional, feels somewhat dated. In an era where intuitive and visually appealing interfaces are common, a more modern design could enhance user experience and perception of professionalism and technological readiness.
- Limited Direct Customer Testimonials: While accreditations speak volumes, prominent direct customer testimonials or case studies from satisfied buyers or vendors could further build trust and showcase successful outcomes.
- No Online Chat Support: While phone and email contacts are provided, the absence of a live chat feature might mean slower immediate support for quick queries during active auction periods. In a fast-paced environment, this could be a drawback.
- Refundable Deposit Request for New Bidders: The policy to request a refundable deposit for new bidders with no history or failed identity verification is a measure to ensure payment reliability. While understandable from their perspective, it could create an initial barrier for genuinely interested new buyers.
- Information Request Fee: A £10 charge for requesting a copy of personal information, while legally permissible under certain data protection acts, can be perceived as an additional hurdle for individuals seeking their data.
Robsonkay.co.uk Alternatives
When considering alternatives to Robsonkay.co.uk, especially for asset disposal or acquisition, it’s important to look at platforms that facilitate transactions, manage assets, or provide business support services while upholding ethical principles. Given Robson Kay’s focus on auctions, particularly for distressed assets, direct like-for-like alternatives can be rare outside the specialized insolvency market. However, we can explore different categories of services that address the broader needs of businesses looking to manage assets, acquire equipment, or streamline operations, while ensuring ethical conduct.
Platforms for Ethical Business Transactions and Asset Management
While Robson Kay deals with asset disposal, often through auctions, ethical alternatives focus on transparent, fair, and often direct sales or asset management:
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- Description: A global leader in asset management and disposition, offering auctions and private treaty sales for a wide range of industrial assets. While they operate auctions, their extensive cataloguing and often detailed asset information aim to reduce gharar. They work with large corporations for surplus asset disposition.
- Why it’s an alternative: Directly comparable in the asset disposition space, but with a global reach and often more structured asset descriptions, which can help in due diligence.
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- Description: A diversified financial services firm specialising in asset valuation, monetisation, and advisory services. They offer various solutions for asset sales, including orderly liquidations, private treaty sales, and sometimes auctions. Their focus is on maximising value for clients.
- Why it’s an alternative: Provides similar asset realisation services but often with a broader strategic approach beyond just auction, including direct sales which can offer more transparency on asset condition.
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- Description: A UK-based portal for buying and selling used machinery and equipment. It operates more as a classifieds site where businesses list items for direct sale, allowing for direct negotiation and inspection.
- Why it’s an alternative: Offers a more direct sales model for assets, reducing the uncertainties associated with an auction, and fostering direct interaction between buyer and seller.
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EquipmentTrader.com (Global reach, often used in UK)
- Description: An online marketplace for buying and selling heavy equipment. While US-based, many international listings and buyers use it. It’s a platform for direct sales where buyers can inquire directly about specific items and conduct their own due diligence.
- Why it’s an alternative: Facilitates direct, transparent transactions for equipment acquisition, moving away from the auction model’s inherent uncertainties.
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- Description: A leading B2B marketplace for procurement, enabling businesses to buy and sell goods and services. While primarily for procurement, it can facilitate the transparent acquisition of assets from trusted suppliers with clear terms and conditions.
- Why it’s an alternative: Offers a structured, transparent procurement environment where terms are clear and less prone to the “as-is, where-is” uncertainties of some auctions.
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- Description: While a general auction site, eBay’s “Business & Industrial” section allows for direct “Buy It Now” listings alongside auctions, often with clearer descriptions and seller ratings. Buyers can often ask specific questions and sometimes view items.
- Why it’s an alternative: Offers a blend of auction and direct sales, with the benefit of seller feedback and more detailed descriptions, reducing gharar compared to blind auctions.
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- Description: Engaging with local business networks, trade associations, or chambers of commerce can provide direct access to businesses selling surplus assets or looking for specific equipment. These often facilitate direct, trust-based transactions.
- Why it’s an alternative: Encourages direct, person-to-person interactions and transparency, which are highly valued in ethical business dealings.
How to Engage Ethically with Asset Acquisition
For those considering engaging with asset acquisition, whether through platforms like Robsonkay.co.uk or alternatives, approaching the process with an ethical mindset is paramount, particularly from an Islamic perspective that emphasises fairness, transparency, and avoiding excessive gharar (uncertainty).
Prioritising Due Diligence and Transparency
Given that platforms like Robson Kay often sell items “as is” and “untested,” robust due diligence becomes non-negotiable. This means:
- Physical Inspection: Always take advantage of viewing opportunities. Send an expert if you are not one yourself. This is the primary way to minimise gharar.
- Ask Questions: Utilise all available contact methods to inquire about the item’s history, known defects, and any other relevant information.
- Understand Terms: Read all terms and conditions, especially the “Golden Rules” and collection policies, multiple times.
- Budget for Contingencies: Assume the item might require repairs or parts. Factor this into your maximum bid or purchase price.
Avoiding Speculation and Unjust Gains
From an Islamic perspective, transactions should be based on known value and mutual consent, free from excessive speculation. When engaging in auctions:
- Bid with Intention to Purchase: All bids are legally binding on Robsonkay.co.uk. Do not bid without a genuine intention and financial capacity to complete the purchase.
- Avoid “Sniping” (though Robson Kay mitigates this): While Robson Kay’s extended bidding time (10-minute rule) reduces “sniping” (last-second bids that prevent others from responding), the general principle is to engage fairly.
- Focus on Utility, Not Just Profit: While financial gain is a part of business, the primary motivation should be acquiring a useful asset, rather than purely speculating on its resale value without genuine assessment.
Ensuring Timely Payments and Collection
Robson Kay’s strict 48-hour payment and 2-day collection windows are crucial. Adherence to these terms is an ethical responsibility:
- Financial Readiness: Ensure funds are immediately available. Late payments can incur penalties and are a breach of contract.
- Logistical Planning: Plan collection and transportation before bidding. This pre-emptive planning prevents storage charges and logistical headaches.
By adhering to these principles, individuals and businesses can navigate the asset acquisition landscape ethically, even in environments with inherent risks like auctions of untested goods. Kentsportsacademy.co.uk Review
Robsonkay.co.uk Pricing
Robsonkay.co.uk primarily operates as a platform for auctions and sales, meaning its “pricing” structure isn’t a fixed service fee for buyers in the traditional sense, but rather involves the dynamic nature of auction bidding and specific charges related to the sale.
Auction Dynamics and Buyer Costs
- Bid Price: The most significant cost for a buyer is the final winning bid price. This is determined by the competitive bidding process.
- Buyer’s Premium: Most auction houses, including those using platforms like BidSpotter (which Robson Kay links to), charge a buyer’s premium. This is a percentage added to the hammer price (winning bid) and is a standard way auctioneers generate revenue. While Robson Kay’s homepage doesn’t explicitly state their buyer’s premium percentage, it would be detailed in the specific auction’s terms and conditions on BidSpotter. Buyer’s premiums typically range from 15% to 25% or more, plus VAT.
- VAT (Value Added Tax): VAT is likely applicable to both the hammer price and the buyer’s premium, unless the item falls under a specific VAT scheme (e.g., margin scheme for used goods). This is a significant additional cost in the UK.
- Payment Fees: Robson Kay states, “There are no surcharges for card payment.” This is a positive for buyers paying by debit or credit card. Bank transfers (Faster Payment) are also accepted.
- Storage Charges: If items are not collected within the specified 2-day window (unless otherwise stated), storage charges “will be applied.” These charges can accumulate quickly and should be avoided by prompt collection.
- Collection Costs: Buyers are responsible for the cost and logistics of collecting their purchased items, including hiring carriers, packaging, and loading. Robson Kay explicitly states they “do not deliver, package or post.”
Vendor/Seller Costs
For vendors (Corporate Recovery Agents, ABLs, and Private Vendors), Robson Kay provides valuation and asset realisation services. Their fees for these services would typically involve:
- Commission/Fee Structure: A percentage of the sale price or a fixed fee for their appraisal and disposal services. This would be negotiated directly between Robson Kay and the vendor.
- Marketing Costs: Costs associated with listing assets, creating catalogues, and promoting sales.
- Storage Costs: If assets need to be stored prior to sale.
Key Takeaway for Buyers: While the bid price is what catches the eye, the true cost of acquiring an asset through Robson Kay’s auctions will be the bid price + buyer’s premium + VAT on both + any collection/transportation costs + potential storage charges if not collected promptly. It’s crucial for bidders to factor in all these additional costs when determining their maximum bid to ensure the final price remains viable.
Robsonkay.co.uk vs. Competitors
When evaluating Robsonkay.co.uk against its competitors, it’s essential to segment the comparison based on its core services: business asset appraisal and disposal, primarily through auctions within the corporate recovery sphere. While many auction platforms exist, few specialise as deeply in the distressed asset market from an insolvency context as Robson Kay.
Specialisation vs. Generalism
- Robsonkay.co.uk: Highly specialised. Their accreditation with R3 (Association of Business Recovery Professionals) and nava propertymark positions them firmly within the corporate recovery and professional auction space. They handle a vast array of assets because their specialisation is why the assets are being sold (insolvency/liquidation), not the asset type itself. This focused approach suggests deep industry knowledge and networks within the insolvency sector.
- General Auction Platforms (e.g., eBay, BidSpotter – wider scope): While Robson Kay uses BidSpotter for its online auctions, BidSpotter itself is a platform for numerous auctioneers. General platforms like eBay or even broader industrial auction sites (like Ritchie Bros. Auctioneers for heavy equipment) cater to a much wider audience and asset types. They lack the specific insolvency expertise and accreditations that Robson Kay highlights. The “buyer beware” element can be even more pronounced on truly general platforms due to less stringent vetting of sellers or asset information.
- Traditional Industrial Auctioneers (e.g., Wilsons Auctions, John Pye Auctions): These are perhaps the closest direct competitors in the UK. Many of them also conduct online auctions and handle a broad range of assets, including those from insolvencies.
- Distinction: Robson Kay’s homepage explicitly details their corporate recovery specialisation and accreditations, perhaps more prominently than some general auctioneers whose websites might focus more on the sheer volume or variety of goods. The emphasis on working with corporate recovery agents and ABLs is a key differentiator.
Transparency and Due Diligence Demands
- Robsonkay.co.uk: Extremely transparent about their “no guarantee” policy and the need for in-person viewing. This honesty, while demanding, sets realistic expectations. The “5 Golden Rules” are commendable for their clarity.
- Competitors: The level of transparency varies. Reputable industrial auctioneers will often have similar “as-is, where-is” disclaimers, but the prominence and explicitness of these terms can differ. Some platforms might offer more detailed condition reports (though rarely guarantees) for certain types of high-value assets.
Services and Logistics
- Robsonkay.co.uk: Strictly enforces self-collection or buyer-arranged transport. They also highlight their secure storage facility and assistance with loading.
- Competitors: Many industrial auctioneers also operate on a self-collection model for large items. However, some larger competitors or those dealing with smaller, shippable goods might offer or facilitate shipping options (often at an extra cost). The absence of any delivery option from Robson Kay is a firm stance.
Ethical Considerations (Islamic Perspective)
- Robsonkay.co.uk: The gharar (uncertainty) inherent in “no tested, no guaranteed” auctions is a significant ethical point. While permissible if mitigated through inspection, it places the onus entirely on the buyer.
- Competitors: Other auction platforms face the same gharar challenge. Alternatives like direct sales platforms (e.g., MachineryLocator.co.uk) or procurement networks (e.g., SAP Ariba) offer a more transparent and less uncertain transaction environment, aligning more closely with ethical Islamic business principles of clarity in transactions.
In summary, Robsonkay.co.uk carves out a strong niche in the corporate recovery asset disposal market with its clear terms, accreditations, and emphasis on self-collection. Its primary competition comes from other established industrial auctioneers and those directly serving the insolvency sector. For buyers seeking to minimise gharar and acquire assets with more certainty, direct sales platforms or procurement networks would be preferable, even if they don’t deal specifically with distressed assets. Kwikpac.co.uk Review
How to Cancel Robsonkay.co.uk Subscription
While Robsonkay.co.uk doesn’t offer a traditional “subscription service” for its core asset disposal business, it does provide an option for users to “Subscribe for Auction & Tender sales alerts” or “Subscribe to Robson Kay Email Alerts.” This is essentially a mailing list subscription. Cancelling this type of alert is typically straightforward and in line with data privacy regulations like GDPR.
Method for Cancelling Email Alerts
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Locate the Unsubscribe Link: The most common and direct method to cancel your subscription to Robson Kay’s email alerts is to find the “unsubscribe” link located at the bottom of any email you have received from them. This link is usually small text and is legally required to be present under GDPR.
- Action: Open a recent email from Robson Kay regarding auction or tender sales alerts. Scroll to the very bottom. You should see text similar to “Unsubscribe from this list” or “Manage your preferences.” Click on this link.
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Follow the Unsubscribe Process: Clicking the unsubscribe link will typically take you to a dedicated unsubscribe page on their website or the email marketing platform they use (e.g., Mailchimp, Constant Contact).
- Action: On this page, you might be asked to confirm your unsubscribe request, provide a reason for unsubscribing (optional, helps them improve), or simply confirm your email address. Follow the prompts to complete the process.
- Confirmation: Once successfully unsubscribed, you should receive a confirmation message on screen or via email, confirming that your email address has been removed from their mailing list.
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Contact Robson Kay Directly (If Needed): If you encounter any issues with the unsubscribe link, or if you prefer to have your data removed directly, you can contact Robson Kay’s support team.
- Action: As per their website, you can email them at [email protected]. In your email, clearly state that you wish to unsubscribe from all email alerts and have your email address removed from their mailing lists. Include the email address associated with your subscription.
- GDPR Right: Under GDPR, you have the right to request the erasure of your personal data. While Robson Kay states they charge £10 for information requests (for data held about you), basic unsubscribe requests should be free and promptly actioned.
Important Note: It’s crucial to distinguish between being on an email alert list and having an account or having placed a bid. Unsubscribing from email alerts does not affect any existing legal obligations related to past bids or purchases. It solely stops promotional and alert emails. Naturesangels.co.uk Review
Data Retention Post-Unsubscribe
Even after unsubscribing, Robson Kay’s privacy policy indicates they will securely store your email address and preferences for the purpose of sending you specific types of emails (upcoming auctions, asset/business sales, business news, marketing messages). They state, “You can unsubscribe from the mailing list at any time and your email address is removed from our records.” This suggests a permanent removal from their active marketing lists, which aligns with GDPR principles. However, for audit or legal purposes, a record of your past interaction might be retained in compliance with their data retention policies.
How to Handle Robsonkay.co.uk Free Trial
Robsonkay.co.uk does not offer a “free trial” in the conventional sense, as it is an asset appraisal and disposal service, not a software or subscription-based product. Their services involve auctions, tenders, and asset sales, which are transactional in nature. Therefore, there is no “free trial” to cancel.
Understanding Engagement with Robson Kay
Instead of a free trial, engagement with Robson Kay typically begins with:
- Browsing the Website: Free and open to all, allowing users to view current and past auctions, learn about their services, and read their guides and FAQs.
- Subscribing to Email Alerts: This is a free opt-in service to receive notifications about upcoming sales. As discussed previously, this is a simple mailing list subscription and can be cancelled at any time via an unsubscribe link or direct email.
- Registering with BidSpotter: To participate in their online auctions, you need to register with BidSpotter.co.uk, the platform they use. This registration is free. However, as noted on Robson Kay’s site, “if you have a block from another auctioneer on the BidSpotter platform, if you have failed the identity verification process and/or if you have no bidding history, we will typically issue a refundable deposit request before allowing you to bid.” This is a pre-bidding measure, not a “free trial.”
- Viewing Lots in Person: This is a free service that Robson Kay strongly encourages before bidding, allowing potential buyers to inspect items without commitment.
What to Do If You’ve Registered to Bid
If you have registered with BidSpotter specifically to bid on Robson Kay auctions but decide not to proceed, there’s nothing to “cancel” beyond simply not placing any bids.
- No Obligation to Bid: Registering to bid does not obligate you to place any bids or make any purchases.
- Refundable Deposit: If you were required to pay a refundable deposit to be approved for bidding, this deposit would be returned to you if you do not win any bids or if you decide not to bid and request its return. Contact Robson Kay directly ([email protected]) to inquire about the process for getting your refundable deposit back if you decide not to participate.
- Account Deactivation (BidSpotter): If you wish to fully remove your account from BidSpotter, you would need to contact BidSpotter’s support directly, as it is their platform you have registered with.
In essence, because Robsonkay.co.uk operates on a transactional model rather than a subscription model, the concept of a “free trial” and its cancellation does not apply to their core business operations. User engagement is on a pay-per-purchase basis once a bid is won, or free for browsing and receiving alerts. Healthiest-homes.co.uk Review
FAQ
What is Robsonkay.co.uk?
Robsonkay.co.uk is a UK-based company that provides business asset appraisal and disposal services, primarily working with corporate recovery agents, asset-backed lenders, and private vendors to sell assets and businesses, often through online auctions and tenders.
Is Robsonkay.co.uk a legitimate company?
Yes, Robsonkay.co.uk appears to be a legitimate company. They provide clear contact details, a physical address, and are accredited by reputable industry bodies like R3 (Association of Business Recovery Professionals) and nava propertymark.
How do I contact Robson Kay?
You can contact Robson Kay by phone at 0161 998 8111 or by email at [email protected]. Their physical address is Robson Kay House, Tilson Road, Manchester, M23 9GF.
What types of assets does Robson Kay sell?
Robson Kay sells an incredibly varied range of assets relating to every conceivable industry, as they specialise in why the assets are being sold (e.g., insolvency) rather than specific asset classes. This can include metalworking plant, commercial vehicles, automotive equipment, and complete businesses.
Are bids legally binding on Robsonkay.co.uk auctions?
Yes, according to their “5 Golden Rules for Buying,” all bids placed in Robson Kay auctions are legally binding. Pontypoolaccidentrepair.co.uk Review
Does Robson Kay test the items they sell?
No, Robson Kay explicitly states that no lots are tested, no lots are guaranteed to work, and lots might be incomplete. Buyers are strongly encouraged to view items in person before bidding.
Do I need to pay for items immediately after winning an auction?
You must pay for your goods within 48 hours of the auction/tender purchase, unless stated otherwise. Failure to do so could lead to legal action.
How can I pay for items purchased from Robson Kay?
All payments must be made online only, either by debit/credit card or bank transfer (Faster Payment is recommended for timely receipt). There are no surcharges for card payments.
Does Robson Kay offer delivery for purchased items?
No, Robson Kay does not offer delivery, packaging, or posting services. Buyers must collect items in person from their Manchester facility or arrange for their own carrier to do so.
How long do I have to collect my purchased items?
You have 2 days after purchase to collect your items from their warehouse, unless specifically stated otherwise. Storage charges will be applied if items are not collected within this timeframe. Marineandoutdoorclothing.co.uk Review
Can I view items before bidding?
Yes, Robson Kay strongly encourages in-person viewing of lots before bidding. You need to contact their office to make an appointment for viewing.
How do I sign up for Robson Kay auction alerts?
You can subscribe for auction and tender sales alerts by clicking the “SUBSCRIBE NOW” buttons on their homepage or by filling out the subscription form, typically found in the footer or pop-ups.
How do I unsubscribe from Robson Kay email alerts?
You can unsubscribe by clicking the “unsubscribe” link found at the bottom of any email you receive from them, or by contacting them directly via email at [email protected].
What is a “refundable deposit request” for bidding?
If you have no bidding history on BidSpotter, have a block from another auctioneer, or fail identity verification, Robson Kay may require a refundable deposit before allowing you to bid. This deposit is returned if you do not win bids.
Does Robson Kay comply with GDPR?
Yes, Robson Kay has a detailed Privacy Policy and GDPR Statement on their website, affirming their commitment to complying with the General Data Protection Regulation (GDPR) regarding user data collection, storage, and protection. Stnicssutton.co.uk Review
Is there a fee to request my personal information from Robson Kay?
Yes, Robson Kay Associates Ltd. charges £10 for requests to receive a copy of the personal information they hold about you.
What are Robson Kay’s “5 Golden Rules for Buying”?
- All bids are legally binding.
- No lots are tested, no lots are guaranteed to work, and lots might be incomplete.
- All lots must be paid for and collected within two days of the sale ending, unless stated otherwise.
- Lots must be paid for online by debit/credit card or bank transfer.
- They do not deliver, package, or post; you must collect in person or use a carrier.
What is BidSpotter and how does it relate to Robson Kay?
BidSpotter is an online auction platform that Robson Kay uses to host its online auctions. You will typically register with BidSpotter to participate in Robson Kay’s sales.
Does Robson Kay sell businesses?
Yes, in addition to individual assets, Robson Kay is often instructed to sell complete businesses, typically within the corporate recovery context.
What happens if I don’t collect my items within the specified timeframe?
If you do not collect your items within 2 days after purchase (unless stated otherwise), storage charges will be applied.
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