Hexamail.com Review

Based on checking the website Hexamail.com, it appears to be a legitimate and robust provider of on-premises email solutions.

The site clearly outlines its offerings, focusing on email security, archiving, integration, and server management.

For businesses and organizations seeking self-hosted, secure, and highly scalable email infrastructure, Hexamail presents a compelling option, particularly due to its emphasis on data privacy and adherence to open standards.

Overall Review Summary:

• Legitimacy: Appears legitimate with clear company information and product descriptions.
• Ethical Stance: Focus on on-premises solutions ensures user data remains on their network, aligning with privacy principles. The products are technical tools, not associated with forbidden categories.
• Product Offering: Comprehensive suite of email solutions including security, archiving, automation, and server management.
• Key Features Highlighted: High scalability, strong security SSL, TLS, HTTPS, SMTPS, IMAPS, POP3S, data privacy data remains on user network, and interoperability with open standards.
• Transparency: Provides contact information email, UK telephone, company registration details, privacy policy, EULA, and sitemap.
• User Base: Claims over 200,000 users worldwide, indicating a significant presence.
• Pricing: No direct pricing information visible on the homepage, which might require further inquiry.
• Trial Availability: No explicit mention of free trials on the homepage.

Hexamail.com positions itself as a strong contender for businesses prioritizing control over their email infrastructure.

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The emphasis on on-premises deployment means your sensitive email data never leaves your network, which is a significant advantage for organizations with strict data governance requirements.

This approach aligns well with ethical considerations of data privacy and ownership.

While the lack of immediate pricing and trial information on the main page requires potential users to dig deeper or contact sales, the detailed descriptions of their various products—from spam and virus elimination with Hexamail Guard to comprehensive archiving with Hexamail Vault and robust server solutions with Hexamail Server—show a mature product suite designed for complex enterprise needs.

Best Alternatives for Email Management & Security Ethical and On-Premise Focus:

• Proton Mail

  • Key Features: End-to-end encryption, zero-access encryption, open-source, based in Switzerland strong privacy laws, Proton Calendar, Proton Drive, Proton VPN integration.
  • Average Price: Free tier available. paid plans start around $4.99/month for Mail Plus.
  • Pros: Exceptional privacy and security, user-friendly interface, comprehensive suite of integrated tools.
  • Cons: Not strictly on-premises. offers client-side encryption. Might be overkill for simple needs.

• Mailcow: dockerized

  • Key Features: Comprehensive open-source email suite, easy deployment with Docker, includes ACME Let’s Encrypt support, spam filter Rspamd, antivirus ClamAV, SOGo webmail, ActiveSync support.
  • Average Price: Free open-source, but requires self-hosting and technical expertise.
  • Pros: Full control over your email server, highly customizable, strong security features, vibrant community support.
  • Cons: Requires significant technical knowledge for setup and maintenance, not for non-technical users.

• Zimbra Collaboration

  • Key Features: Open-source email and collaboration platform, includes email, calendar, contacts, tasks, document sharing, enterprise-grade features, scalable architecture.
  • Average Price: Open-source version is free. commercial editions with support and advanced features are paid pricing varies.
  • Pros: Robust all-in-one solution, strong community, flexible deployment on-premise or cloud, widely adopted in enterprises.
  • Cons: Can be resource-intensive, setup and management require expertise, user interface might feel dated to some.

• Postfix with accompanying tools like Dovecot, SpamAssassin

  • Key Features: Highly popular open-source Mail Transfer Agent MTA, focus on security and performance, modular design, integrates seamlessly with other email components like Dovecot IMAP/POP3 and SpamAssassin spam filtering.
  • Average Price: Free open-source.
  • Pros: Extremely reliable, highly configurable, forms the backbone of many custom email solutions, strong security.
  • Cons: Requires significant technical expertise to set up and manage, not an all-in-one solution. requires integrating multiple components.

• Synology MailPlus Server

  • Key Features: Integrated email solution for Synology NAS, supports SMTP, POP3, IMAP, integrates with MailPlus client, spam filtering, antivirus, high-availability option, webmail interface.
  • Average Price: Requires purchasing a Synology NAS. MailPlus is a free add-on.
  • Pros: Excellent for small to medium businesses already using Synology NAS, easy setup compared to pure Linux solutions, good user interface.
  • Cons: Tied to Synology hardware, less flexible than dedicated server solutions for large enterprises.

• Exim another MTA with ecosystem tools

  • Key Features: Flexible and configurable Mail Transfer Agent MTA, widely used on Unix-like systems, robust features for routing, filtering, and delivery, extensive documentation.
  • Pros: Very powerful and flexible, excellent for complex email routing needs, strong community support.
  • Cons: Steeper learning curve than some alternatives, requires integration with other components for a full email solution.

• Seafile for secure file sync & share, complementing email

  • Key Features: Self-hosted file sync and share solution, secure, efficient, mobile apps, supports markdown, collaboration features, integrates with LDAP/AD. While not email directly, it’s an excellent secure, on-premise alternative for collaborative data sharing.
  • Average Price: Free community edition. professional edition is paid pricing varies.
  • Pros: Strong focus on data privacy and security, full control over your data, robust features for team collaboration.
  • Cons: Not an email server, but a complementary secure file solution. initial setup requires technical knowledge.

Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.

IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

Hexamail.com Review & First Look

When you first land on Hexamail.com, you’re immediately greeted with a clear, functional layout that speaks to a business-to-business audience.

It’s not flashy, but it’s precise, which is exactly what you want from a company handling something as critical as email infrastructure.

The site’s primary objective is to showcase its suite of “Intelligent Email” solutions, emphasizing high performance and ease of use.

It quickly highlights its core offerings: Hexamail Guard for security, Hexamail POP3 Downloader for integration, Hexamail Flow for productivity, Hexamail Nexus for automation, Hexamail Vault for archiving, and Hexamail Server as the robust foundation.

Initial Impressions on Transparency and Trustworthiness

A key aspect of any legitimate online service is transparency. Hexamail.com does a commendable job in this regard. Fastmed.com Review

You can swiftly locate contact information, including a UK telephone number and dedicated email addresses for sales and support.

This is crucial for building trust, especially for businesses considering a significant investment in their email systems.

Furthermore, the presence of a registered company number No4614504, registered in England, along with a physical address, adds a layer of verifiable legitimacy.

• Contact Information:
  • Email Sales: [email protected]
  • Email Support: [email protected]
  • Telephone: UK +44 1442 78 0153
• Company Details:
  • Company No: 4614504
  • Registered: England
  • Address: Hexamail Ltd, 22 Willow Road, Charlton Kings, Cheltenham, GL53 8PQ, United Kingdom

The site also prominently features links to its Privacy Policy, End User License Agreement EULA, and Sitemap, which are all hallmarks of a professional and compliant operation.

This attention to detail suggests a company that takes its responsibilities seriously, especially concerning data handling and legal obligations. Bitmatex.io Review

User Base and Credibility Claims

Hexamail.com states it is “Trusted By over 200,000 users worldwide.” While specific client names or case studies aren’t immediately obvious on the homepage, this aggregate figure indicates a significant market presence.

For a specialized email solutions provider, accumulating such a user base points to a proven track record and reliability.

It’s a strong social proof signal that can sway potential enterprise clients.

Hexamail.com Features

Hexamail’s suite of products is designed to provide comprehensive, on-premises email management.

The focus is clearly on giving users control and privacy, a stark contrast to many cloud-based alternatives. Geekshoppers.com Review

Let’s break down the core features highlighted on their homepage.

Hexamail Guard: On-Premises Spam and Virus Elimination

This is their frontline defense.

Hexamail Guard is positioned as an effective solution for “Protecting Your Users, Securing Your Business with effective on-premises server spam and virus elimination.” The emphasis on “on-premises” is critical here.

It means the filtering happens before malicious content reaches your internal network, all while keeping your data within your control.

• Key Benefits:
  • Spam Filtering: Advanced algorithms to identify and block unwanted emails.
  • Virus Elimination: Real-time scanning to quarantine or remove infected attachments.
  • On-Premises Deployment: Ensures data sovereignty and privacy, as processing occurs locally.
  • Proactive Protection: Aims to stop threats before they impact user mailboxes.

Hexamail POP3 Downloader: Seamless Email Integration

The POP3 Downloader is about connectivity and automation. Calnettech.com Review

It allows for “Seamless Email Integration, Automate and Simplify Email Processing.

Integrate external POP3 and IMAP accounts to your server.” This is particularly useful for organizations that need to consolidate multiple external email sources into a central server or for processing incoming mail automatically.

• Capabilities:
  • Multi-Account Integration: Pulls emails from various POP3 and IMAP accounts.
  • Automated Processing: Enables streamlined workflows for incoming mail.
  • Server-Side Consolidation: Centralizes email handling, reducing complexity.

Hexamail Flow: Streamlined Email Workflows & Productivity

Hexamail Flow sounds like an integrated client solution, promoting “Streamlined Email Workflows, Enhanced Productivity from an innovative intelligent email client with integrated email, calendar, tasks, contacts.” This indicates a complete solution for individual user productivity, bundling essential tools into one interface.

• Integrated Features:
  • Email Client: For managing email communications.
  • Calendar: For scheduling and appointments.
  • Tasks: For organizing to-do lists and project management.
  • Contacts: For managing address books and professional connections.

Hexamail Nexus: Email Automation and Processing Platform

Hexamail Nexus is described as an “intelligent modular on-premises email processing platform.” This suggests a highly customizable and powerful tool for automating complex email-related tasks, making it ideal for developers or IT teams who need fine-grained control over how email is handled.

• Core Functionality:
  • Modular Design: Allows for flexible configuration and integration of various components.
  • Automation: Automates repetitive email-related tasks and workflows.
  • On-Premises: Maintains data control and security within your infrastructure.
  • Intelligent Processing: Likely involves rules engines, scripting, or other logic to process emails.

Hexamail Vault: Effortless Archiving and Compliance Management

Compliance is a huge concern for many businesses. Heatlesshair.com Review

Hexamail Vault offers “Effortless Archiving and Compliance Management through this total on-premises email archiving solution with full text index.” This is crucial for industries subject to regulatory requirements or for businesses that need to maintain a long-term record of communications.

• Archiving Benefits:
  • Total Archiving: Captures all inbound and outbound email communications.
  • Full Text Index: Enables rapid and comprehensive searching of archived emails.
  • Compliance: Helps meet regulatory and legal retention requirements e.g., GDPR, HIPAA.
  • On-Premises: Ensures archived data remains secure and controlled locally.

Hexamail Server: Robust and Scalable Email Server Solution

This is the backbone.

Hexamail Server is positioned as a “Robust and Scalable Email Server Solution for Efficient Communication and Reliable Delivery.” It’s the core infrastructure component that powers the entire email system.

• Server Capabilities:
  • Scalability: Designed to handle high volumes of email traffic, processing “100s of email per second.”
  • Reliability: Ensures consistent and dependable email delivery.
  • Efficient Communication: Optimized for smooth internal and external email flow.
  • Native C++ & Multi-threading: Utilizes high-performance technologies for optimal speed.

Hexamail.com Pros & Cons

Understanding the strengths and weaknesses of any service is crucial before making a decision.

Based on the Hexamail.com homepage, here’s a balanced look at its pros and cons, specifically from the perspective of an on-premises email solution provider. App.autolikesig.com Review

Pros

• Strong Emphasis on On-Premises Control: This is perhaps Hexamail’s biggest selling point. By keeping data on your network, organizations maintain absolute control over their sensitive information, avoiding reliance on third-party cloud providers for storage and processing. This aligns perfectly with privacy-first approaches and compliance needs, particularly for industries with strict data governance requirements.
• High Scalability and Performance: The website explicitly mentions using “multiplexing, multithreading, parallel processing and native C++” to achieve high scalability, capable of processing “100s of email per second.” For growing businesses or those with high email traffic, this is a significant advantage, promising a robust and responsive system.
• Robust Security Features: Hexamail highlights “strong SSL cryptography. TLS, HTTPS, SMTPS, IMAPS, POP3S.” This comprehensive suite of secure protocols ensures that email transmission is encrypted and protected from eavesdropping. The clear statement “Data remains on your network. We do not host your data in the cloud” reiterates their commitment to data security and privacy.
• Commitment to Open Standards and Interoperability: A critical benefit for any IT system is its ability to play well with others. Hexamail states, “We base our products on open standards and protocols. We do not want to lock you in to proprietary data exchange or storage formats. Your data remains yours.” This prevents vendor lock-in, giving businesses flexibility and ensuring that their data can be easily migrated or integrated with other systems if needed.
• Comprehensive Product Suite: Hexamail isn’t just one product. it’s a family of solutions covering security Guard, integration POP3 Downloader, productivity Flow, automation Nexus, archiving Vault, and the core server Server. This integrated approach can simplify management and ensure compatibility across different email functions.
• Clear Company Information: The presence of a registered company number, physical address, and dedicated contact channels email and phone fosters trust and indicates a legitimate business operation. This transparency is vital for corporate clients.

Cons

• Lack of Transparent Pricing on Homepage: A notable omission is the absence of clear pricing plans or even a pricing structure on the homepage. Potential customers need to contact sales to get a quote, which can be a barrier for initial exploration and comparison. This ‘contact for quote’ model can be common for enterprise solutions but lacks immediate transparency for casual browsers.
• No Obvious Free Trial Information: The homepage doesn’t explicitly mention a free trial for any of its products. For complex software, a trial period is invaluable for businesses to test compatibility, performance, and user experience before committing to a purchase. Without this, the barrier to entry might feel higher.
• Requires Technical Expertise for Deployment and Maintenance: As an on-premises solution, Hexamail products inherently demand internal IT resources for installation, configuration, ongoing maintenance, and troubleshooting. This isn’t a plug-and-play cloud service, which might be a deterrent for smaller businesses or those with limited IT staff.
• Initial Setup Complexity: While the site touts “easy to use,” the very nature of on-premises email servers and their associated modules spam filtering, archiving, automation can be complex to set up correctly and securely. The homepage doesn’t detail the setup process, which might lead to underestimating the initial effort involved.
• No Immediate User Testimonials or Case Studies: While the “200,000 users worldwide” claim is strong, the homepage doesn’t showcase specific testimonials or case studies that could provide more tangible proof of success and illustrate real-world applications of their solutions.
• Focus on On-Premises Might Not Suit All Businesses: While a pro for data control, the on-premises model might be a con for businesses seeking minimal IT overhead, remote accessibility without VPNs, or those preferring the elasticity and managed services of cloud-based email solutions.

Hexamail.com Alternatives

Given Hexamail’s focus on comprehensive, on-premises email solutions for security, archiving, and management, potential alternatives often fall into categories ranging from robust open-source platforms to managed services that still offer significant control.

For those who prioritize data sovereignty, ethical practices, and professional-grade communication, here are some top alternatives, keeping in mind that “on-premises” often implies a certain level of technical expertise required.

1. Mailcow: dockerized

Mailcow is a powerful, open-source email server suite that’s easily deployable via Docker.

It’s an excellent choice for those who want full control over their email environment, similar to Hexamail’s on-premises approach, but with the flexibility of Docker containers.

• Key Features:
  • Comprehensive Stack: Includes Postfix, Dovecot, Rspamd spam filtering, ClamAV antivirus, SOGo webmail and groupware, Memcached, and Redis.
  • Docker-Based: Simplifies installation, updates, and portability.
  • Antivirus & Antispam: Robust protection against email threats.
  • Webmail and Groupware: SOGo provides email, calendar, contacts, and tasks.
  • ActiveSync: Supports mobile synchronization for seamless connectivity.
  • Built-in ACME Client: Automates SSL/TLS certificate management with Let’s Encrypt.
• Why it’s a strong alternative: Offers a complete, integrated on-premises email solution with a strong focus on security and privacy, all while being open-source and highly configurable. It provides similar functionalities to Hexamail’s Guard, Server, Flow, and potentially Nexus.

2. Zimbra Collaboration Suite

Zimbra is a well-established email and collaboration platform, available in both open-source and commercial editions. Passive.expert Review

It’s a comprehensive enterprise-grade solution that can be deployed on-premises, providing a rich set of features beyond just email.

*   Email, Calendar, Contacts, Tasks: All integrated within a single platform.
*   Document Sharing: Facilitates collaboration on files.
*   Enterprise-Grade Security: Includes antispam and antivirus capabilities.
*   Scalable Architecture: Designed for large organizations and high user counts.
*   Web-Based Administration: Simplified management through a user-friendly interface.
*   Open-Source Core: Allows for transparency and community contributions.

• Why it’s a strong alternative: For organizations looking for a fully integrated communication and collaboration platform that can be hosted on their own servers, Zimbra offers a mature and feature-rich option comparable to Hexamail’s overall suite, especially Hexamail Server and Flow.

3. Postfix + Dovecot + SpamAssassin + ClamAV Stack

This is a modular approach, leveraging several best-of-breed open-source tools to build a custom email server.

While it requires more hands-on configuration, it offers ultimate flexibility and control, mirroring the ethos of Hexamail’s modular solutions.

• Key Components:
  • Postfix: A fast, secure, and reliable Mail Transfer Agent MTA for sending and receiving emails.
  • Dovecot: A high-performance IMAP and POP3 server for user access to mailboxes.
  • SpamAssassin: A robust, widely used spam filtering system.
  • ClamAV: An open-source antivirus engine for detecting malware in emails.
  • Optional: Roundcube or RainLoop for webmail interface. various archiving solutions like Mailpiler.
• Why it’s a strong alternative: Provides unparalleled customization and performance, allowing businesses to tailor their email infrastructure precisely to their needs. This setup mirrors Hexamail’s individual product strengths, combining them into a powerful, open-source, on-premises solution. It’s for those who appreciate deep technical control and minimal vendor dependencies.
• Postfix
• Dovecot
• SpamAssassin
• ClamAV

4. Proton Mail for Secure Cloud Email with Strong Privacy

While not strictly on-premises, Proton Mail is an excellent alternative for those who prioritize data privacy and security above all else, even if it means using a cloud service.

Its end-to-end encryption means data is unreadable to Proton Mail themselves, offering a similar level of privacy control as on-premises solutions. Thaminasolicitors.com Review

*   End-to-End Encryption E2EE: Emails are encrypted from sender to recipient, unreadable by anyone else, including Proton Mail.
*   Zero-Access Encryption: Proton Mail cannot access your unencrypted emails.
*   Based in Switzerland: Benefits from strong Swiss privacy laws.
*   Open Source: Cryptography is open for audit.
*   Integrated Suite: Includes Proton Calendar, Drive, and VPN.

• Why it’s a strong alternative: For individuals and small businesses who value data privacy and security but prefer a managed service over self-hosting, Proton Mail offers a gold standard in encrypted email. It addresses the privacy concern that Hexamail addresses with its on-premises model, but through a different technological approach.

5. Synology MailPlus Server

If you already own a Synology NAS Network Attached Storage device, their MailPlus Server package provides a convenient and integrated on-premises email solution.

It leverages the NAS hardware, making it a cost-effective choice for small to medium-sized businesses.

*   Integrated with DSM: Easy installation and management through Synology's DiskStation Manager.
*   Antispam & Antivirus: Built-in protection to keep mailboxes clean.
*   High-Availability: Optional setup for continuous email service.
*   Webmail Client: MailPlus client offers a modern web interface for users.
*   Scalability: Can handle multiple domains and users, though resource-dependent on the NAS model.

• Why it’s a strong alternative: Offers an accessible entry point into on-premises email hosting for those invested in the Synology ecosystem. It provides the core functionalities of an email server with integrated security, similar to parts of Hexamail’s offering, but within a more user-friendly NAS environment.

6. iRedMail

IRedMail is an open-source mail server solution that bundles various components into a single, easy-to-deploy package.

It supports major Linux distributions and offers a complete, secure email server out-of-the-box.

*   All-in-One Installer: Simplifies the setup of Postfix, Dovecot, Nginx/Apache, SpamAssassin, ClamAV, Roundcube/SOGo, and more.
*   LDAP/Active Directory Support: Easy integration with existing user directories.
*   Web Administration Panel: For managing domains, users, and server settings.
*   Secure by Default: Comes with pre-configured security settings.

• Why it’s a strong alternative: For those seeking an all-in-one on-premises email solution that’s relatively easier to set up than a purely custom stack, iRedMail offers a compelling package with integrated security and webmail, competing directly with Hexamail’s server and security products.
• iRedMail

7. Kolab Now for Managed Secure Collaboration

Kolab Now offers a secure, managed collaboration suite based on open-source software, but hosted in Switzerland. Absolutedelivery.com Review

While not strictly on-premises for the user, it aligns with the privacy and control ethos due to its strong encryption and data location.

It’s an alternative for those who want robust collaboration features without the burden of self-hosting, but still with a focus on ethical data handling.

*   Email, Calendar, Contacts, Files: Full suite of collaboration tools.
*   End-to-End Encryption Optional: Supports encryption for enhanced privacy.
*   Swiss Hosting: Data is protected by strong Swiss privacy laws.
*   Open-Source Software: Built on open standards and transparent code.
*   Desktop and Mobile Sync: Seamless access across devices.

• Why it’s a strong alternative: If an organization values the principles of control and privacy but finds the on-premises management too burdensome, Kolab Now offers a managed service that retains many of the ethical and security advantages through its architecture and jurisdiction. It provides a full collaboration suite similar to Hexamail Flow, but as a managed service.
• Kolab Now

How to Cancel Hexamail.com Subscription

The Hexamail.com homepage doesn’t explicitly detail a step-by-step process for canceling a subscription.

This is quite common for business-to-business B2B software, where subscriptions are often tied to licenses and may involve more complex contractual agreements than a simple monthly consumer subscription.

However, based on typical industry practices and the information provided on their website, here’s the likely process for managing or canceling a Hexamail subscription. Lbry.tv Review

Contacting Support or Sales Directly

For B2B software, cancellation procedures are rarely self-service through a web portal.

Instead, they typically require direct communication with the company’s sales or support department. Hexamail provides clear contact information:

• Email Support: [email protected]
• Email Sales: [email protected]
• Telephone: UK +44 1442 78 0153

Recommended Steps:

1. Identify Your Account Details: Before contacting them, ensure you have your license key, account number, company name, and the email address associated with your Hexamail purchase ready. This will expedite the process.
2. State Your Intent Clearly: In your email or phone call, clearly state that you wish to cancel your Hexamail subscription.
3. Inquire About Contractual Obligations: Be prepared to discuss any existing contract terms. Enterprise software often involves annual licenses or multi-year agreements, which might have specific cancellation clauses, notice periods, or penalties. Review your original End User License Agreement EULA or purchase agreement if you have it.
4. Confirm Cancellation: Request written confirmation of your cancellation and the effective date. This is crucial for your records.
5. Data Retention and Removal: If you are using products like Hexamail Vault or Server, discuss data retention policies. Ask about the process for securely removing your data from their systems, if applicable, or guidance on migrating your data from their software before cancellation. Since Hexamail emphasizes data remaining on your network, this concern might be less about their retention of your data and more about ensuring you’ve successfully migrated all necessary information from their software before discontinuing use.

Reviewing the EULA End User License Agreement

The Hexamail website prominently links to its EULA. This document is legally binding and will contain the precise terms and conditions regarding license periods, renewal, and termination.

• Key Sections to Look For:
  • Term and Termination: This section will define the duration of your license, conditions for renewal, and how either party can terminate the agreement.
  • Subscription or License Fees: Details about payment terms and any implications of early termination.
  • Refund Policy: If applicable, information on whether any portion of fees is refundable upon cancellation.
  • Effect of Termination: What happens to your software access, data, and any outstanding obligations upon termination.

Actionable Insight: Before reaching out, take a few minutes to review the EULA. It will provide the most accurate information on your rights and obligations regarding cancellation. This knowledge will equip you for a more informed conversation with their sales or support team. Creativerepute.com Review

How to Cancel Hexamail.com Free Trial

The Hexamail.com homepage does not explicitly mention offering a free trial.

Most enterprise software vendors, especially those providing on-premises solutions like Hexamail, typically offer evaluation licenses or demo versions upon request, rather than a publicly advertised “free trial” that automatically converts to a paid subscription.

No Publicly Advertised Free Trial on Homepage

• Absence of Trial Buttons: There are no “Start Free Trial” or “Try Now” buttons evident on the main page or in the product descriptions.
• B2B Model: For complex B2B software, trials are often highly customized, involving direct interaction with sales or support to set up a suitable evaluation environment.

What if an “Evaluation License” or “Demo” Was Obtained?

If you somehow obtained an evaluation license or were granted access to a demo version of Hexamail’s software e.g., Hexamail Guard, Server, etc., the process for “canceling” it would likely be straightforward, as these are typically time-limited and do not auto-renew into a paid subscription.

Steps if you have an evaluation license/demo:

1. No Action Required for Expiration: Most evaluation licenses are designed to expire automatically after a set period e.g., 30 or 60 days. Once expired, the software will cease to function, and no charges will be incurred.
2. Uninstall the Software: The primary “cancellation” action would be to uninstall the Hexamail software from your servers or machines, as you would with any other software you no longer need.
3. Inform Hexamail Optional but Recommended: While not strictly necessary for preventing charges, it’s good professional practice to inform Hexamail via their support or sales email that you have completed your evaluation and will not be proceeding with a purchase. This can also provide an opportunity for them to gather feedback.
   • Email Support: [email protected]
   • Email Sales: [email protected]

Best Practices for Enterprise Software Evaluations

When evaluating enterprise software like Hexamail, it’s wise to: Sigurdk.com Review

• Clarify Terms Upfront: Before downloading or installing any evaluation version, always clarify the terms of the trial directly with the vendor. Ask about duration, functionality limitations, support during the trial, and conversion to paid status.
• Document Everything: Keep records of communications, license keys, and any specific instructions given during the evaluation phase.
• Plan Your Evaluation: Have a clear plan for what you want to test and achieve during the trial period to make the most of it.

Given Hexamail’s B2B focus, it’s unlikely they operate a consumer-style free trial with automatic conversion.

Any “trial” would almost certainly be a carefully managed evaluation.

Hexamail.com Pricing

One of the most common questions for any software solution is “How much does it cost?” For Hexamail.com, a quick scan of the homepage reveals that pricing information is not directly available. This is a common practice for enterprise-level software providers for several reasons:

Reasons for Non-Transparent Pricing

1. Customized Solutions: Hexamail offers a suite of products Guard, POP3 Downloader, Flow, Nexus, Vault, Server that can be deployed individually or in various combinations. The pricing likely depends heavily on:
   • Number of Users/Mailboxes: Licensing is often per user or per mailbox.
   • Number of Servers/Installations: Some licenses might be tied to the number of physical or virtual servers where the software is installed.
   • Specific Features Required: Higher-tier features or specific modules might incur additional costs.
   • Support Tiers: Different levels of technical support e.g., 24/7, priority support often come with different price points.
   • Contract Length: Discounts might be available for multi-year commitments.
2. Competitive Strategy: Companies sometimes keep pricing private to encourage direct interaction with their sales team. This allows them to understand a potential client’s specific needs, offer tailored solutions, and possibly negotiate competitive pricing against rivals.
3. Value-Based Selling: Rather than competing purely on price, enterprise software often focuses on the value it brings e.g., security, compliance, productivity gains. A sales conversation allows them to articulate this value proposition directly.

How to Obtain Pricing Information

Since pricing is not publicly listed, the only way to get accurate cost estimates for Hexamail’s solutions is to contact their sales team directly.

When contacting them, be prepared to provide information about: Americancornerstoreuk.com Review

• Your Organization’s Size: Number of employees, approximate number of email users.
• Your Specific Needs: Which Hexamail products are you interested in e.g., just spam filtering, full server, archiving?
• Deployment Environment: What kind of server infrastructure do you have?
• Desired Features: Any specific functionalities that are critical for your business.

Actionable Insight: While the lack of upfront pricing can be frustrating, it’s standard for complex B2B software. Prepare a clear outline of your requirements to get the most accurate and relevant quote from Hexamail’s sales team. Don’t be shy about asking for different tier options or potential volume discounts if applicable.

Hexamail.com vs. Competitors

When evaluating Hexamail.com against its competitors, it’s essential to consider the core value proposition: on-premises email solutions for security, archiving, and robust server management. Many modern email solutions have shifted to cloud-based models, making Hexamail’s commitment to on-premises deployment a distinct differentiator.

Hexamail vs. Cloud-Based Email Services e.g., Microsoft 365, Google Workspace, Proton Mail

• Data Sovereignty and Control:
  • Hexamail: Strong Advantage. Data remains entirely on your network, giving you absolute control over your sensitive information. This is critical for highly regulated industries e.g., finance, healthcare, government or organizations with strict internal data policies. It also removes reliance on third-party cloud provider security measures for data at rest.
  • Cloud Services: Data is stored in the cloud provider’s data centers. While providers like Microsoft and Google have robust security, you inherently give up some level of direct control and rely on their infrastructure. Proton Mail offers end-to-end encryption, but the data is still on their servers albeit unreadable to them.
• Operational Overhead:
  • Hexamail: Higher Overhead. Requires dedicated IT staff to install, configure, maintain, and troubleshoot servers, hardware, and software updates. This involves significant internal resources and expertise.
  • Cloud Services: Lower Overhead. The provider handles all server maintenance, updates, security patches, and infrastructure management. This significantly reduces the burden on internal IT teams, allowing them to focus on other tasks.
• Cost Model:
  • Hexamail: Upfront Investment + Ongoing Maintenance. Involves purchasing licenses, server hardware, and allocating staff time. Costs can be high initially but potentially lower in the long run for very large organizations.
  • Cloud Services: Subscription-Based OpEx. Typically monthly or annual per-user fees, shifting IT costs from CapEx to OpEx, which is often preferred by businesses for budgeting flexibility.
• Flexibility and Customization:
  • Hexamail: High Flexibility. Being on-premises, you have greater control over customization, integration with internal systems, and specific configurations tailored to unique business processes.
  • Cloud Services: Moderate Flexibility. While configurable, you are limited by the provider’s ecosystem and APIs. Deep customization is often not possible.
• Accessibility:
  • Hexamail: Access typically relies on VPNs or secure remote desktop for external access, or requires users to connect to internal networks.
  • Cloud Services: Accessible from anywhere with an internet connection, often through web browsers or dedicated applications, offering seamless remote work capabilities.

Hexamail vs. Other On-Premises Solutions e.g., Mailcow, Zimbra, Postfix/Dovecot Stack

• Ease of Deployment/Integration:
  • Hexamail: Claims “easy to use,” but as a proprietary solution, specific integration methods might vary. Offers a modular suite.
  • Mailcow/iRedMail: Designed for relatively easier all-in-one deployment with tools like Docker Mailcow or automated scripts iRedMail, bundling open-source components.
  • Postfix/Dovecot Stack: Highest complexity in initial setup, as it involves manually integrating multiple separate components.
  • Zimbra: Offers a more integrated approach, similar to Hexamail, but with open-source and commercial options.
• Licensing Model:
  • Hexamail: Proprietary software, likely requiring licenses per product, user, or server.
  • Open-Source Solutions Mailcow, Zimbra OSS, Postfix: Free to use, but require internal expertise for setup, maintenance, and potentially commercial support for enterprise deployments.
• Feature Set:
  • Hexamail: Comprehensive suite covering security, archiving, automation, and server functionality with a focus on high performance and native C++ development.
  • Open-Source Stacks: Can achieve comparable feature sets by combining various tools, but it requires more effort to integrate and manage. Zimbra offers a similar all-in-one approach.
• Support:
  • Hexamail: Likely offers dedicated professional support as a commercial vendor.
  • Open-Source Solutions: Rely on community support, extensive documentation, or paid commercial support from third-party vendors or the project itself, like Zimbra’s commercial edition.

Hexamail occupies a niche for organizations that critically require on-premises control, maximum privacy, and high performance for their email infrastructure, and are willing to invest in the associated IT overhead. It stands out from mainstream cloud providers by guaranteeing data sovereignty. Compared to other on-premises solutions, Hexamail offers a potentially more integrated and commercially supported suite than assembling disparate open-source tools, though its lack of transparent pricing means a direct cost comparison is difficult without a quote. For organizations prioritizing direct vendor support and a cohesive product line without the complexities of building a server from scratch with open-source components, Hexamail presents a compelling case.

FAQ

What is Hexamail.com?

Hexamail.com is the official website for Hexamail, a company that provides on-premises email solutions for businesses, including products for email security, archiving, integration, automation, and full email server management.

Is Hexamail.com a legitimate website?

Yes, based on the information provided on its homepage, Hexamail.com appears to be a legitimate website. Homereach.org.uk Review

It provides clear company details, contact information, and detailed descriptions of its professional software products.

What types of email solutions does Hexamail offer?

Hexamail offers a range of intelligent email solutions, including Hexamail Guard for spam/virus elimination, Hexamail POP3 Downloader for email integration, Hexamail Flow for email client productivity, Hexamail Nexus for email automation, Hexamail Vault for archiving, and Hexamail Server for robust email infrastructure.

Does Hexamail host my email data in the cloud?

No, Hexamail explicitly states on its homepage that “Data remains on your network.

We do not host your data in the cloud.” This indicates their solutions are designed for on-premises deployment, giving users full control over their data.

How many users does Hexamail claim to have?

Hexamail claims to be “Trusted By over 200,000 users worldwide.” Megaputer.com Review

What are the key features of Hexamail solutions?

Key features highlighted include high scalability, strong security using SSL, TLS, HTTPS, SMTPS, IMAPS, POP3S, data remaining on your network, and interoperability based on open standards and protocols.

Is Hexamail suitable for small businesses?

While Hexamail’s solutions are enterprise-grade and designed for robustness and scalability processing “100s of email per second”, smaller businesses with sufficient IT expertise and a need for on-premises control may find them suitable.

However, simpler cloud-based options might be less complex to manage for very small operations.

How do I get pricing information for Hexamail products?

Pricing information for Hexamail products is not publicly listed on their homepage.

You need to contact their sales team directly via email [email protected] or phone UK +44 1442 78 0153 to get a quote.

Does Hexamail offer a free trial?

The Hexamail.com homepage does not explicitly mention offering a public free trial.

For enterprise software, evaluations or demo access are typically arranged directly with their sales team.

How do I cancel a Hexamail subscription?

To cancel a Hexamail subscription, you generally need to contact their support or sales team directly via email [email protected] or [email protected] or phone.

Reviewing your End User License Agreement EULA is also recommended for specific terms.

What is the Hexamail EULA?

The Hexamail EULA End User License Agreement is a legal document that outlines the terms and conditions for using Hexamail’s software.

It covers aspects like licensing, intellectual property, warranties, and termination policies.

Where is Hexamail Ltd registered?

Hexamail Ltd is registered in England, with company number 4614504. Their registered address is 22 Willow Road Charlton Kings Cheltenham, GL53 8PQ, United Kingdom.

What is Hexamail Guard?

Hexamail Guard is an on-premises server solution for effective spam and virus elimination, designed to protect users and businesses by filtering email threats locally on your network.

What is Hexamail POP3 Downloader used for?

Hexamail POP3 Downloader is used for seamless email integration, allowing users to automate and simplify email processing by integrating external POP3 and IMAP accounts to their server.

What does Hexamail Flow do?

Hexamail Flow is an intelligent email client that aims to streamline email workflows and enhance productivity by integrating email, calendar, tasks, and contacts into one solution.

What is Hexamail Nexus?

Hexamail Nexus is described as an intelligent modular on-premises email processing platform, designed to unleash the power of email automation and streamlined processing.

What is Hexamail Vault?

Hexamail Vault is a total on-premises email archiving solution with a full text index, providing effortless archiving and compliance management for businesses.

What is Hexamail Server?

Hexamail Server is positioned as a robust and scalable email server solution for efficient communication and reliable delivery, forming the core infrastructure for email management.

Are Hexamail products based on open standards?

Yes, Hexamail states that they base their products on open standards and protocols, aiming to avoid locking users into proprietary data exchange or storage formats and ensuring data ownership.

Does Hexamail offer GDPR compliance features?

Yes, Hexamail lists “GDPR Compliance” under its solutions, linking it to Hexamail Flow, suggesting features that assist with regulatory requirements related to data privacy.undefined