Custardgroup.co.uk Review

Based on looking at the website custardgroup.co.uk, it appears to be a redirected domain that leads to thrivenextgen.com. Therefore, this review will focus on the content and legitimacy of thrivenextgen.com, as that is the operational entity. The website presents itself as a managed IT services provider, offering a range of technology outsourcing solutions for mid-market businesses. While the site conveys professionalism and details various services, several critical aspects typically found on highly legitimate and trustworthy business websites are either missing or not immediately apparent, which raises concerns about its overall transparency and reliability from a strict review standpoint.

Overall Review Summary:

• Website Redirection: custardgroup.co.uk redirects to thrivenextgen.com.
• Primary Focus: Managed IT Services, Cybersecurity, Cloud, Disaster Recovery, Network Management, Microsoft 365, Consulting.
• Target Market: Mid-market businesses, across various industries including Financial Services, Government, Education, Healthcare, and Retail.
• Claims of Expertise: Boasts 900+ Technical Certifications, 2,500+ Customers, and 180,000+ End Users Supported.
• Client Testimonials: Features a quote from “Transmarine Navigation” and a case study with “Boston Celtics.”
• Missing Information: Crucial transparency elements like readily accessible privacy policies, terms of service, and clear UK-specific company registration details are not immediately obvious. The absence of easily verifiable company registration numbers or specific UK office addresses on the homepage, particularly for a UK-based domain, is a notable omission.
• Ethical Stance: From an Islamic ethical perspective, managed IT services themselves are permissible. However, the lack of immediate transparency regarding data handling, specific contractual terms, and full regulatory compliance—especially considering the sensitive nature of IT services for businesses—warrants caution. Financial services, hedge funds, and private equity are listed as industries served, which could involve Riba (interest) based transactions; while Thrive provides the IT services, it’s imperative for clients to ensure their own business operations adhere to Islamic principles.
• Recommendation: Given the redirect and the lack of some standard transparency elements readily available on the homepage for a UK audience, further due diligence is strongly advised before engaging with thrivenextgen.com. It fails to meet the highest standards of immediate transparency expected from a top-tier, trustworthy service provider, particularly when scrutinised from a strict ethical lens.

While thrivenextgen.com presents itself as a robust IT service provider with impressive statistics and client testimonials, the subtle but significant absence of core transparency documents and specific UK regulatory information on the initial landing pages means it doesn’t quite hit the mark for a glowing, unreserved recommendation. For businesses, especially those prioritising ethical dealings and complete transparency, it’s crucial to dig deeper beyond the surface-level claims and impressive numbers. The website appears functional and professional, but a discerning eye will note the lack of immediate access to critical legal and company registration details that build foundational trust.

Best Alternatives List for IT Managed Services:

1. Accenture

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   • Key Features: Global leader in IT consulting and managed services, offering a vast array of services including digital transformation, cloud, security, and enterprise strategy. Known for large-scale, complex projects.
   • Average Price: High-end, tailored project-based pricing, often in the millions for large enterprises.
   • Pros: Extensive global reach, deep industry expertise, strong innovation focus, proven track record with major corporations.
   • Cons: Can be expensive for smaller businesses, bureaucracy associated with large organisations, project durations can be lengthy.

2. Capgemini

   • Key Features: Focuses on technology, consulting, and digital transformation services. Strong emphasis on cloud, data, AI, and cybersecurity with industry-specific solutions.
   • Average Price: Premium, customised pricing based on scope and scale of services.
   • Pros: Strong European presence, extensive service portfolio, collaborative approach, good reputation for delivery.
   • Cons: Might be less agile for very specific niche requirements, pricing can be a barrier for mid-sized firms.

3. Tata Consultancy Services (TCS)

   • Key Features: A global IT services, consulting, and business solutions organisation. Offers comprehensive managed IT services, including infrastructure, application development, and BPO.
   • Average Price: Competitive for large-scale outsourcing, project-specific.
   • Pros: Global delivery model, cost-effective for large enterprises, extensive technical talent pool, strong focus on digital transformation.
   • Cons: May have less direct account management for smaller projects, potential time zone differences for communication.

4. Wipro

   • Key Features: Provides IT services, consulting, and business process services. Strong in cloud transformation, cybersecurity, and digital operations, with a focus on sustainable solutions.
   • Average Price: Varies based on project complexity and duration, generally competitive for enterprise solutions.
   • Pros: Wide range of services, significant global presence, strong R&D investments, good for large-scale managed services.
   • Cons: Can be less focused on boutique or highly specialised needs, client-specific engagement might vary.

5. Atos

   • Key Features: A European multinational IT service and consulting company specializing in digital transformation, cloud, cybersecurity, and high-performance computing. Strong in public sector and defence.
   • Average Price: Custom quotes based on service packages; generally for medium to large enterprises.
   • Pros: Robust cybersecurity offerings, strong European market presence, expertise in complex IT environments, good for public sector.
   • Cons: Global reach less extensive than US counterparts, might be less agile for rapid small-scale deployments.

6. HCLTech

   • Key Features: Focuses on next-generation IT services, including digital engineering, cloud consulting, and managed infrastructure services. Known for its “Mode 1-2-3” strategy.
   • Average Price: Competitive, project-based pricing for enterprise clients.
   • Pros: Strong engineering capabilities, flexible engagement models, focus on innovation and emerging technologies, good for digital transformation.
   • Cons: Brand recognition might be lower for some, service delivery can be variable based on specific teams.

7. DXC Technology

   • Key Features: Offers end-to-end IT services, including cloud, security, applications, and analytics. Specialises in helping enterprises modernise their IT infrastructure.
   • Average Price: Tailored pricing, typically for large and complex IT outsourcing contracts.
   • Pros: Deep experience in legacy system modernisation, extensive service catalogue, strong for large enterprises with existing infrastructure.
   • Cons: Reputation for being a merger of older companies, which can sometimes lead to integration challenges; less agile for small businesses.

Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.

IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

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custardgroup.co.uk Review & First Look

When you navigate to custardgroup.co.uk, you’re immediately redirected to thrivenextgen.com. This redirection is the first piece of information that sets the stage for our review. It suggests that “Custard Group” either ceased operations under that name, was acquired, or simply uses the domain as a forwarder for its primary business entity, Thrive. For a comprehensive review, then, our focus shifts entirely to thrivenextgen.com.

Initial Impressions of thrivenextgen.com

Upon landing on thrivenextgen.com, the website presents a clean, professional, and modern interface. The design is intuitive, making it relatively easy to navigate through various sections like “Services,” “Industries,” “About Thrive,” and “Resources.” The homepage features prominent calls to action, such as “Schedule a Consultation” and “Contact Us,” alongside high-level statistics and a client testimonial.

• Aesthetic Appeal: The site uses a contemporary colour scheme and clear typography, contributing to a sense of professionalism.
• Ease of Navigation: Menus are logically organised, allowing users to quickly find information on specific services or industries.
• Key Messaging: The overarching message is clear: Thrive offers “Technology Outsourcing for the mid-market,” emphasising cybersecurity, cloud, disaster recovery, and network management.

Transparency and Trustworthiness

While the initial impression is positive, a deeper dive reveals some areas where thrivenextgen.com falls short of the highest transparency standards for a UK-based audience. Trusted websites, particularly those offering critical IT services, typically make their legal and regulatory information immediately accessible.

• Missing UK-Specific Details: Despite custardgroup.co.uk being a UK domain, thrivenextgen.com does not prominently display a UK company registration number, specific UK office addresses (beyond a generic ‘Locations’ page that lists global offices), or clear links to UK regulatory compliance pages on its homepage. For a business operating or targeting the UK market, this is a significant omission.
• Privacy Policy & Terms of Service: While likely present somewhere on the site, these crucial legal documents are not immediately visible or linked from the homepage footer, which is standard practice for reputable online businesses. Their absence from immediate view can raise questions about data handling and contractual terms for new visitors.
• Client Testimonials: The website features testimonials, such as one from “Transmarine Navigation” and a case study with “Boston Celtics.” While these are good indicators of client satisfaction, independent verification is always recommended. For instance, the Boston Celtics case study link leads to a dedicated page, which is positive.

The initial look suggests a legitimate operation, but the lack of immediate and prominent display of standard trust signals, particularly those relevant to UK regulatory compliance, means a user would need to expend more effort to verify its bona fides than typically expected.

custardgroup.co.uk Features (thrivenextgen.com)

Since custardgroup.co.uk redirects to thrivenextgen.com, the features discussed pertain to the latter. Thrive offers a comprehensive suite of IT services designed for mid-market businesses. Their platform, powered by ServiceNow, aims to streamline IT operations and deliver tangible business outcomes. Proudhouseproperty.co.uk Review

Core Service Offerings

Thrive categorises its services into several key areas, covering the broad spectrum of modern business IT needs. These offerings reflect current industry demands and the complexities faced by organisations in managing their technological infrastructure.

• Cybersecurity: This is a critical offering, given the escalating threat landscape. Thrive offers various cybersecurity services, including vCISO (virtual Chief Information Security Officer) services, which is a significant value proposition for businesses that cannot afford a full-time CISO.
  • Services include: Managed Detection and Response (MDR), Security Information and Event Management (SIEM), vulnerability management, and incident response planning.
  • Focus: Protecting digital assets, ensuring compliance, and building resilience against cyber threats.
  • Benefit: Reduces the burden on internal IT teams and provides access to specialised security expertise.
• Cloud Services: Essential for modern scalability and flexibility, Thrive provides comprehensive cloud solutions.
  • Services include: Cloud migration, infrastructure management, public cloud optimisation (AWS, Azure), and hybrid cloud solutions.
  • Focus: Leveraging cloud technology for improved performance, cost efficiency, and business agility.
  • Benefit: Enables businesses to scale operations efficiently and access cutting-edge cloud infrastructure without heavy upfront investment.
• Disaster Recovery: A vital service for business continuity, ensuring operations can resume quickly after unforeseen events.
  • Services include: Disaster Recovery as a Service (DRaaS), backup solutions, and business continuity planning.
  • Focus: Minimising downtime and data loss in the event of outages, natural disasters, or cyber-attacks.
  • Benefit: Provides peace of mind and reduces the financial impact of disruptive events.
• Network Management: Ensures a robust and efficient network infrastructure, which is the backbone of any digital business.
  • Services include: Network monitoring, optimisation, proactive maintenance, and global network management.
  • Focus: Maintaining high network performance, reliability, and security.
  • Benefit: Guarantees seamless connectivity and supports critical business applications.
• Microsoft 365 Platform Services: Specialised support for the widely used Microsoft 365 ecosystem.
  • Services include: Deployment, management, optimisation, and security for Microsoft 365 applications like Exchange, SharePoint, Teams, and OneDrive.
  • Focus: Maximising the utility and security of Microsoft 365 for enhanced productivity.
  • Benefit: Ensures businesses fully leverage their Microsoft 365 investment and address any integration or security challenges.
• Managed IT & Consulting: Encompasses broader IT support, strategy, and advisory services.
  • Services include: End-user support, proactive IT maintenance, strategic IT planning, and digital transformation consulting.
  • Focus: Providing holistic IT support and guiding businesses through technological evolution.
  • Benefit: Offloads daily IT burdens from internal teams, allowing them to focus on core business objectives.

The Thrive Platform and POD Approach

Thrive highlights its “Thrive Platform, powered by ServiceNow,” as a key differentiator. ServiceNow is a widely recognised enterprise IT service management (ITSM) platform, known for its automation and workflow capabilities.

• ServiceNow Integration: By leveraging ServiceNow, Thrive aims to provide efficient service delivery and enhanced visibility for clients managing their IT needs. This suggests a structured approach to IT service management.
  • Benefit: Centralised management, automated processes, and improved service level agreement (SLA) adherence.
• POD Approach: Thrive mentions its “POD approach” (presumably “Professional On-Demand” or similar, though not explicitly defined) where teams align with the client’s business. This suggests a dedicated or highly personalised service model.
  • Benefit: Deeper understanding of client-specific needs, improved collaboration, and tailored solutions.

Industry Specialisation

Thrive also showcases its ability to serve specific industries, indicating a nuanced understanding of sector-specific IT challenges and compliance requirements.

• Target Industries: Financial Services, Private Equity, Hedge Funds, Government, Education, Healthcare, Life Sciences, Legal, Professional Services, and Retail.
• Relevance: This specialisation implies that Thrive has developed expertise and tailored solutions for the unique operational and regulatory demands of these sectors.
• Data Security: For industries like Healthcare and Financial Services, data security and compliance (e.g., GDPR in the UK, HIPAA in the US) are paramount. While Thrive offers cybersecurity, explicit mention of compliance within service descriptions would further bolster confidence.

Overall, the features presented on thrivenextgen.com are comprehensive and align with the needs of modern mid-market businesses. The focus on robust platforms like ServiceNow and dedicated service teams suggests a commitment to high-quality delivery.

custardgroup.co.uk Pros & Cons (thrivenextgen.com)

As custardgroup.co.uk redirects to thrivenextgen.com, our assessment of pros and cons is based on the latter’s online presence. When evaluating a service provider, especially one dealing with critical IT infrastructure, a balanced view is essential. Effectivebm.co.uk Review

Cons of thrivenextgen.com

From a strict review perspective, particularly for a UK audience redirected from a UK domain, there are several areas where thrivenextgen.com falls short of optimal transparency and immediate trust-building.

• Lack of Immediate UK Regulatory Transparency: This is a significant point of concern. For a domain like custardgroup.co.uk that suggests a UK presence, the absence of readily visible UK company registration numbers, specific UK office addresses on the homepage (beyond a general ‘Locations’ page), or direct links to UK regulatory compliance statements on thrivenextgen.com is a notable deficiency. Reputable businesses targeting the UK market often make this information very accessible.
  • Impact: Raises questions about the company’s direct legal standing and accountability within the UK, requiring potential clients to dig deeper for basic verification.
• Absence of Clearly Linked Legal Documents on Homepage: Crucial documents such as a comprehensive Privacy Policy, Terms of Service, and Service Level Agreements (SLAs) are not prominently linked from the homepage footer. While they might be accessible deeper within the site, their immediate visibility is a hallmark of transparency.
  • Impact: Potential clients cannot quickly review fundamental terms related to data handling, service commitments, and dispute resolution, which is vital for informed decision-making.
• Unclear Pricing Structure: While common for bespoke IT services, the website offers no indication of pricing models or general cost ranges. This necessitates direct engagement for even preliminary understanding.
  • Impact: Businesses cannot easily gauge if the services align with their budget without committing to a consultation, which can be a barrier for initial exploration.
• Generic Contact Information on Homepage: While a ‘Contact Us’ page exists, the homepage primarily funnels users towards consultations or generic contact forms rather than providing a direct UK phone number or specific email address for immediate queries.
  • Impact: Less direct access for initial queries or urgent concerns, potentially leading to slower response times for new prospects.
• No Obvious Live Chat Support: The absence of an immediate live chat option on the homepage, a feature increasingly common for service providers, means less real-time interaction for prospective clients.
  • Impact: May delay simple inquiries and impact immediate customer engagement.

Pros of thrivenextgen.com

Despite the transparency concerns, thrivenextgen.com does present several strong positive attributes that suggest it is a capable IT service provider.

• Professional Website Design: The site is modern, well-structured, and easy to navigate, reflecting a professional organisation.
  • Benefit: Creates a positive user experience and conveys credibility.
• Comprehensive Service Portfolio: Thrive offers a wide range of relevant IT services (Cybersecurity, Cloud, DR, Network Management, Microsoft 365, Consulting) that cater to the complex needs of mid-market businesses.
  • Benefit: Provides a one-stop-shop for various IT requirements, simplifying vendor management for clients.
• Strong Industry Specialisation: The explicit mention of serving diverse industries (Financial Services, Healthcare, Government, etc.) suggests tailored expertise and understanding of sector-specific challenges and compliance needs.
  • Benefit: Assures clients that Thrive understands their unique operational and regulatory environments.
• Impressive Statistics and Client Testimonials: The website prominently displays impressive figures like “900+ Technical Certifications,” “2,500+ Customers,” and “180,000+ End Users Supported.” Client testimonials, including a named client quote and a case study with the Boston Celtics, lend credibility.
  • Benefit: Demonstrates experience, scale, and client satisfaction, building confidence in their capabilities.
• Leveraging ServiceNow Platform: Mentioning the “Thrive Platform, powered by ServiceNow,” indicates a commitment to robust IT service management tools and potentially streamlined, efficient operations.
  • Benefit: Implies a structured, professional approach to service delivery, leveraging industry-standard platforms.
• Focus on Business Outcomes: The emphasis on “Delivering Oversized Technology ROI” and “Dedicated to positive business outcomes” suggests a client-centric approach focused on tangible results rather than just technical delivery.
  • Benefit: Aligns Thrive’s services with clients’ strategic business objectives.

In summary, while thrivenextgen.com offers a robust suite of services and presents itself professionally, its transparency concerning UK-specific regulatory details and immediate accessibility of legal documents is a weakness that prospective clients, especially those prioritising strict due diligence, should consider.

custardgroup.co.uk Alternatives

Since custardgroup.co.uk redirects to thrivenextgen.com, and our review highlights areas for improved transparency, it’s wise to consider well-established alternatives in the managed IT services and consulting space. These alternatives often excel in terms of global reach, established reputation, and comprehensive public-facing information.

Why Seek Alternatives?

While Thrive offers a professional facade, the lack of immediate UK-specific compliance details and easily accessible legal documents on their homepage warrants a comparative look. When dealing with critical IT infrastructure, a business should ideally partner with a provider that leaves no stone unturned in terms of transparency and demonstrable global and local compliance. This is particularly vital for UK businesses seeking local assurance. Edinburghtranslation.co.uk Review

Top Managed IT Service Providers and Consultancies

The following are global and UK-prominent players known for their extensive service portfolios, strong reputations, and generally higher levels of public transparency.

1. Fujitsu UK & Ireland

   • Overview: A leading global IT services provider with a strong presence in the UK, Fujitsu offers a vast array of managed infrastructure services, cloud solutions, and digital transformation consulting. They have a long-standing history of working with both public and private sectors.
   • Key Services: Managed Infrastructure Services, Hybrid IT, Cloud Services (Azure, AWS, private), Digital Workplace Services, Application Services, Cybersecurity.
   • Strengths: Extensive UK presence and understanding of local regulations, robust cybersecurity capabilities, long track record, strong focus on sustainable IT.
   • Considerations: Can be seen as a larger, more traditional provider; may be less agile for very small businesses.

2. CGI UK

   • Overview: A global IT and business consulting services firm with a significant footprint in the UK, CGI provides end-to-end IT services, including strategic consulting, systems integration, and managed IT services. They are particularly strong in government and financial sectors.
   • Key Services: Managed IT Services, Cloud Services, Cybersecurity, Application Services, Business Process Services, Digital Transformation.
   • Strengths: Deep industry expertise, strong commitment to client partnerships, significant investment in R&D, well-established UK operations.
   • Considerations: Project-based engagements can be complex, may require longer lead times for specific services.

3. Computacenter

   • Overview: A prominent European IT infrastructure services provider headquartered in the UK. Computacenter specialises in helping organisations source, transform, and manage their IT infrastructure and digital workplaces.
   • Key Services: Managed Infrastructure, Digital Workplace, Cybersecurity, Cloud, Network & Connectivity, Consulting.
   • Strengths: Strong UK focus and local presence, excellent supply chain capabilities, practical and outcome-oriented approach, reputable for hybrid IT environments.
   • Considerations: Primarily focused on infrastructure and digital workplace; may partner for highly specialised application development.

4. Logicalis UK Thevc.co.uk Review

   • Overview: A global IT solutions and managed services provider with a strong presence in the UK. Logicalis focuses on helping clients accelerate their digital transformation through secure, modern infrastructure and applications.
   • Key Services: Managed Services (Cloud, Security, Networking), Digital Workplace, Data & Analytics, Consulting, Professional Services.
   • Strengths: Deep technical expertise, strong partnerships with leading technology vendors (Cisco, Microsoft, IBM), good customer service reputation.
   • Considerations: May focus more on specific technology stacks, could be more niche than broader providers.

5. Claranet UK

   • Overview: A well-regarded independent managed services provider in the UK and Europe. Claranet offers hybrid cloud, cybersecurity, and network services, focusing on delivering resilient and secure solutions.
   • Key Services: Managed Cloud, Managed Networks, Managed Security, Data & AI, Modern Workplace.
   • Strengths: Strong UK base, excellent track record in managed hosting and networks, highly accredited, good customer support.
   • Considerations: Primarily cloud and network-focused, might require additional partners for broader IT consulting or niche application development.

6. Node4

   • Overview: A leading UK-based managed services provider, Node4 offers a blend of cloud, data centre, connectivity, and collaboration solutions. They focus on delivering flexible and scalable IT environments.
   • Key Services: Managed Cloud, Managed Connectivity, Managed Security, Unified Communications, Data Centre Services.
   • Strengths: UK-centric operations with strong data centre capabilities, excellent connectivity solutions, adaptable service models, good for businesses seeking a UK-focused partner.
   • Considerations: Less global reach compared to multinational alternatives, might be more geared towards specific UK infrastructure needs.

7. Ensono

   • Overview: A global managed services provider specialising in mainframe, cloud, and hybrid IT solutions. Ensono helps enterprises run and transform their critical applications and infrastructure.
   • Key Services: Managed Mainframe, Hybrid Cloud, Public Cloud (Azure, AWS), Managed Network, Managed Security.
   • Strengths: Strong expertise in complex legacy systems and hybrid environments, deep public cloud capabilities, high levels of automation.
   • Considerations: Primarily focused on larger enterprises with complex infrastructure, may not be the ideal fit for smaller mid-market firms.

When choosing an IT managed services provider, always conduct thorough due diligence, including checking their company registration, reviewing their privacy policies and terms of service, and requesting detailed proposals that clearly outline service level agreements (SLAs).

How to Verify Legitimacy of custardgroup.co.uk (via thrivenextgen.com)

Verifying the legitimacy of a website that redirects, like custardgroup.co.uk to thrivenextgen.com, requires a methodical approach. For businesses, especially those engaging in long-term service contracts, due diligence is paramount. Here’s a breakdown of how to approach this for thrivenextgen.com, focusing on aspects that build trust and demonstrate ethical operation. Ismod.co.uk Review

Checking Company Registration and Legal Details

For any business, particularly one offering IT services, readily available legal information is a cornerstone of trust.

• UK Company Registration: Since custardgroup.co.uk is a UK domain, it’s crucial to ascertain Thrive’s official UK legal entity. Look for a company registration number (e.g., typically displayed in the footer or “About Us” section). You can then cross-reference this on the Companies House UK website (https://find-and-update.company-information.service.gov.uk/).
  • Action: Search for “Thrive,” “Thrive Nextgen,” or “Custard Group” on Companies House. Verify the registered address, company status (active/dissolved), and filing history.
  • Red Flag: If a UK registration is difficult to find or doesn’t match the operational presence.
• Physical Presence and Contact Information: Legitimate businesses typically provide verifiable physical addresses and clear contact numbers.
  • Action: Check the “Locations” page for specific office addresses. For UK operations, look for a dedicated UK office address and a local contact number. Test the contact channels.
  • Red Flag: Generic P.O. boxes, non-specific addresses, or non-functional contact numbers.
• Privacy Policy and Terms of Service (ToS): These legal documents outline how a company handles data and defines the terms of engagement. They should be clear, comprehensive, and easily accessible.
  • Action: Locate and read their Privacy Policy and Terms of Service. Look for specifics on data protection, especially adherence to GDPR for EU/UK clients, and clear dispute resolution mechanisms. These are often found in the footer of the website.
  • Red Flag: Missing or vague policies, or terms that heavily favour the service provider without reasonable client protections.

Assessing Online Reputation and Third-Party Verification

Beyond what the company presents on its own site, external validation is critical.

• Independent Review Platforms: Websites like Trustpilot (https://uk.trustpilot.com/), G2 (https://www.g2.com/), or Gartner Peer Insights (https://www.gartner.com/en/peer-insights) can provide insights from actual customers.
  • Action: Search for “Thrive Nextgen reviews” on these platforms. Look for consistent themes in positive and negative feedback, paying attention to how the company responds to criticism.
  • Caution: Be wary of an overwhelming number of generic five-star reviews or a complete lack of reviews.
• Industry Accreditations and Certifications: For an IT service provider, certifications like ISO 27001 (Information Security Management), SOC 2 (Service Organization Control), or specific cloud provider certifications (e.g., AWS Certified, Azure Expert) are strong indicators of quality and security standards.
  • Action: Check the “About Us” or “Security” sections of their website for mention of these certifications. You can often verify these through the issuing bodies. Thrive mentions “900+ Technical Certifications,” but specific details for each are not immediately available on the homepage.
  • Red Flag: Claims of certifications without verifiable details or evidence.
• News and Media Mentions: Look for articles, press releases, or industry reports that mention Thrive. This can provide context on their growth, mergers and acquisitions (M&A activity, as Thrive mentions an M&A page), and overall market standing.
  • Action: Perform a Google News search for “Thrive Nextgen” or “Thrive IT services.”
  • Benefit: Provides an external perspective on their operations and achievements.

Evaluating Case Studies and Client Testimonials

While the website features testimonials, a critical eye is important.

• Specificity: Look for testimonials that provide specific details about the project, the challenges addressed, and the measurable outcomes. Generic praise is less convincing.
• Verifiability: If possible, try to verify the existence of the companies mentioned in testimonials. For example, the Boston Celtics case study should link to a verifiable project.
• Diversity: A range of testimonials from different industries and company sizes suggests broader applicability of their services.

By applying these rigorous checks, potential clients can build a more complete picture of thrivenextgen.com’s legitimacy and ethical standing. The absence of easily discoverable, core legal and transparency details is a red flag that warrants extra scrutiny.

custardgroup.co.uk Pricing (thrivenextgen.com)

Based on the information available on thrivenextgen.com, there is no explicit pricing structure or tiered package information publicly disclosed for their services. This is a common practice for B2B IT managed services providers, as their offerings are typically bespoke and tailored to the unique requirements and scale of each client’s business. Velikcoffee.co.uk Review

Why No Public Pricing?

• Customised Solutions: Managed IT services, especially for mid-market and enterprise clients, are rarely “one-size-fits-all.” Pricing depends heavily on factors like:
  • Scope of Services: Which specific services are needed (e.g., cybersecurity, cloud, network management, consulting)?
  • Scale of Operations: Number of users, devices, servers, data volume, and geographical distribution.
  • Complexity: Existing IT infrastructure, integration requirements, specific compliance needs (e.g., HIPAA, GDPR, industry-specific regulations).
  • Service Level Agreements (SLAs): Desired response times, uptime guarantees, and support hours (24/7 vs. business hours).
  • Technology Stack: Specific software and hardware involved.
• Consultative Sales Approach: Providers like Thrive often engage in a consultative sales process. This involves initial discussions to understand a client’s challenges, conducting assessments (like a cyber risk assessment mentioned on their site), and then designing a solution and associated cost.
• Competitive Secrecy: Publicly disclosing pricing could provide competitors with valuable insights into their cost structures and margins.

How to Get a Quote

The thrivenextgen.com website directs potential clients towards consultation for pricing:

• Schedule a Consultation: The most prominent call to action encourages users to “Schedule a Consultation.” This is where a sales representative would gather information about your needs and provide a tailored proposal.
• Contact Us: The “Contact Us” page offers various methods for getting in touch, presumably leading to the same consultative process.

Expected Cost Model for Managed IT Services

While specific figures are absent, managed IT services typically employ one or a combination of the following pricing models:

• Per User/Device: A common model for smaller businesses, where a monthly fee is charged per user or per endpoint (e.g., laptop, desktop, mobile device).
• Tiered Service Packages: Some providers offer bronze, silver, and gold tiers with varying levels of service, support, and included features.
• Value-Based/Fixed Project Fee: For specific projects like cloud migration or digital transformation, a fixed fee might be quoted after a thorough assessment.
• Hourly Rate (for Consulting/Advisory): For ad-hoc consulting or technical advisory services, an hourly rate might apply.
• Retainer Model: For ongoing managed services, a monthly or annual retainer fee is common, covering a defined scope of services and support.

Average Cost Estimates (General, not specific to Thrive):

Based on industry data from IT managed services providers globally, the general cost for comprehensive managed IT services for a mid-market business (50-250 employees) could range from:

• £50 – £200 per user per month: This is a broad estimate and highly variable depending on the services included (e.g., basic helpdesk vs. advanced cybersecurity and cloud management).
• £5,000 – £50,000+ per month for comprehensive outsourcing: For businesses requiring extensive infrastructure management, 24/7 support, and specialised security services, monthly retainers can easily reach significant figures.

Key Takeaway for Pricing: Loveooh.co.uk Review

If you’re considering Thrive (thrivenextgen.com), be prepared to engage in a detailed discussion about your specific IT environment and business needs to receive a customised quote. This process is standard for high-value B2B IT services.

custardgroup.co.uk vs. Alternatives

Comparing thrivenextgen.com (which custardgroup.co.uk redirects to) with established alternatives in the managed IT services space highlights a few key differences, particularly in brand recognition, global footprint, and upfront transparency.

Thrive (thrivenextgen.com)

• Focus: Strong emphasis on mid-market businesses. The narrative suggests a dedicated, perhaps more personalised, approach through their “POD approach.”
• Service Breadth: Offers a comprehensive suite of modern IT services, including significant focus on cybersecurity, cloud, and disaster recovery. Their use of the ServiceNow platform indicates a commitment to robust IT service management.
• Scale Indication: Claims impressive statistics (2,500+ customers, 180,000+ end users supported), suggesting a substantial operation.
• Transparency: As discussed, the immediate transparency concerning UK-specific legal entities, detailed privacy policies from the homepage, and general pricing is less apparent than some major players. This requires potential clients to perform more rigorous due diligence.
• Market Positioning: Appears to position itself as a strong, capable provider for growing businesses looking to outsource complex IT challenges.

Established Alternatives (e.g., Accenture, Capgemini, TCS, Computacenter, Claranet)

• Global Reach & Brand Recognition: Companies like Accenture, Capgemini, and TCS are multinational giants with decades of global experience. Their brand names carry inherent weight and are instantly recognisable across industries. Computacenter and Claranet, while more UK/European focused, are highly reputable in their respective markets.
  • Advantage: This provides a sense of established trust and reliability, often backed by extensive public financial reports and regulatory filings.
• Public Transparency: These larger organisations typically have highly transparent websites, with easily accessible UK company registration numbers, detailed legal disclaimers, privacy policies, and terms of service prominently linked in footers. Many also publish annual reports and sustainability reports.
  • Advantage: Simplifies the initial due diligence process for potential clients and immediately provides legal assurances.
• Service Portfolio & Scale: While Thrive’s portfolio is comprehensive for mid-market, these larger players often offer even broader services, including deep industry-specific consulting, large-scale digital transformation initiatives, and global delivery models for enterprise-level deployments.
  • Advantage: Can handle virtually any IT challenge, regardless of scale or complexity, and have vast resources and talent pools.
• Pricing: Similar to Thrive, most major players do not publish exact pricing. However, their established market presence means their general pricing tiers and engagement models are often more widely understood or can be benchmarked against industry averages.
• Reputation & Analyst Recognition: Many of the alternatives are consistently ranked by leading industry analysts (e.g., Gartner, Forrester) as leaders in various IT service quadrants, further validating their capabilities.
  • Advantage: Provides independent, expert validation of their market position and service quality.

Key Differentiators for Consideration

• Trust and Transparency: For UK businesses, the immediate display of UK regulatory compliance and comprehensive legal documents on a website is a significant trust factor. The alternatives generally excel here.
• Personalisation vs. Scale: Thrive’s “POD approach” might suggest a more personalised touch for mid-market clients, which could be appealing. Larger alternatives, while offering immense scale, might feel more process-driven.
• Niche vs. Broad: Thrive is positioned for mid-market IT outsourcing. Some alternatives have deeper specialisation in specific areas (e.g., mainframe for Ensono, specific government contracts for CGI) or broader consulting capabilities.
• Cost vs. Value Perception: While pricing is opaque for all, the perceived value and cost-effectiveness will differ. A larger, more established firm might come with a higher perceived cost but also greater perceived reliability and resilience.

In conclusion, while thrivenextgen.com appears to be a capable IT service provider, its slightly opaque initial transparency regarding UK-specific legal details means that alternatives like Computacenter, Claranet, or the global giants offer a stronger immediate trust signal and more readily available public information for UK businesses conducting their initial research.

How to Cancel custardgroup.co.uk Subscription (via thrivenextgen.com)

Since custardgroup.co.uk redirects to thrivenextgen.com, any “subscription” would actually be a service contract or agreement with Thrive. As managed IT services are typically complex, long-term engagements, cancelling such an agreement is not as straightforward as cancelling a monthly software subscription. It involves contractual obligations and transition planning.

Understanding Managed IT Service Contracts

Managed IT services contracts usually involve: Inksweatandtears.co.uk Review

• Defined Contract Terms: These contracts often span multiple years (e.g., 1-year, 3-year, 5-year agreements).
• Service Level Agreements (SLAs): Specific performance metrics and responsibilities.
• Notice Periods: A mandatory period of notice required before termination (e.g., 30, 60, or 90 days).
• Early Termination Clauses: Conditions and potential penalties for terminating before the contract’s end date.
• Exit Strategy and Data Handover: Provisions for smoothly transitioning services and securely handing over client data and intellectual property.

Steps to Cancel a Thrive (thrivenextgen.com) Service Agreement

As there is no public self-service cancellation portal, the process will involve direct communication and adherence to your specific contract terms.

1. Review Your Contract: This is the absolute first step. Locate your signed agreement with Thrive (or the entity under which they operate).

   • Key Information to Find:
     • Contract end date.
     • Notice period required for termination.
     • Early termination clauses and associated fees/penalties.
     • Procedure for official notification (e.g., written notice, certified mail, specific contact person).
     • Data handover and exit strategy clauses.
   • Importance: Your contract is the legally binding document that dictates the cancellation process. Do not proceed without understanding it fully.

2. Initiate Formal Communication: Once you understand your contractual obligations, prepare a formal written notice of your intent to terminate.

   • To Whom: Address it to your dedicated Account Manager or the specific contact person/department outlined in your contract for such notices.
   • Content: Clearly state your intention to terminate the agreement, the effective date of termination (calculated based on your notice period), and reference the specific contract.
   • Method: Send it via the method specified in your contract (e.g., email with read receipt, certified mail, registered post). Keep records of all correspondence.

3. Engage in Transition Planning: A responsible managed IT service provider will work with you to ensure a smooth transition of services.

   • Discussion Points:
     • Timeline for data handover and infrastructure transfer.
     • Knowledge transfer to your internal IT team or new provider.
     • Decommissioning of services.
     • Final invoicing and settlement of any outstanding fees, including potential early termination charges.
   • Goal: Minimise disruption to your business operations during the transition phase.

4. Confirm Cancellation and Finalise Account: Ensure you receive a formal confirmation of termination from Thrive, detailing the effective date and confirming all outstanding obligations are met. Heatnotburn.co.uk Review

   • Check: Verify that no further charges are incurred after the agreed-upon termination date.

Important Considerations:

• Lead Time: Start the cancellation process well in advance of your desired termination date, especially given the notice periods common in these contracts.
• Data Security: Prioritise securing and transferring all your data and intellectual property before final termination. Ensure that Thrive completely wipes any of your data from their systems after handover, as per your agreement.
• Succession Planning: Have a plan for your IT needs post-Thrive, whether bringing services in-house or engaging a new provider, to avoid operational gaps.

There is no “free trial” mentioned on the thrivenextgen.com homepage. Managed IT services rarely offer free trials due to their complex, infrastructure-dependent nature. Instead, they typically offer initial consultations or assessments. If you had an assessment or introductory engagement, it would not fall under a “free trial” cancellation, but rather a standard business consultation.

FAQ

What is Custardgroup.co.uk?

Custardgroup.co.uk is a domain that redirects users to thrivenextgen.com, which is a website for a managed IT services provider named Thrive.

What services does thrivenextgen.com offer?

Thrivenextgen.com offers a comprehensive suite of managed IT services including Cybersecurity, Cloud Services, Disaster Recovery, Network Management, Microsoft 365 Platform Services, Managed IT, and various Consulting and Technical Advisory Services.

Is thrivenextgen.com a legitimate company?

Based on its professional website, stated client statistics, and mention of well-known clients (like Boston Celtics case study), thrivenextgen.com appears to be a legitimate IT services provider. However, for a UK domain redirect, it lacks immediate and prominent UK-specific regulatory information on its homepage. Tomlinsonparbans.co.uk Review

Where is thrivenextgen.com located?

Thrivenextgen.com lists a ‘Locations’ page, indicating a global presence, but specific UK office addresses or direct UK contact details are not prominently displayed on the homepage. You would need to navigate to their locations page for more details.

Does thrivenextgen.com offer cybersecurity services?

Yes, thrivenextgen.com places a strong emphasis on cybersecurity, offering services like vCISO (virtual Chief Information Security Officer), managed detection and response, and other security solutions.

What industries does thrivenextgen.com serve?

Thrivenextgen.com states it serves a wide range of industries including Financial Services, Private Equity, Hedge Funds, Government, Education, Healthcare, Life Sciences, Legal, Professional Services, and Retail.

Does thrivenextgen.com publish its pricing?

No, thrivenextgen.com does not publicly disclose its pricing on its website. Pricing for managed IT services is typically custom-quoted based on the specific needs, scope, and scale of each client’s business.

How can I get a quote from thrivenextgen.com?

To get a quote from thrivenextgen.com, you need to schedule a consultation through their website or use their general contact form, where they will gather information about your requirements to provide a tailored proposal. Lsremovals.co.uk Review

What is the “Thrive Platform” mentioned on thrivenextgen.com?

The “Thrive Platform” is stated to be powered by ServiceNow, an industry-leading IT Service Management (ITSM) platform, which enables Thrive to deliver streamlined and efficient IT services to its clients.

What is the “POD approach” mentioned by Thrive?

Thrive mentions its “POD approach” as a way to align its teams to your business, aiming to drive better strategies, service, and support. While not explicitly defined, it suggests a dedicated or highly personalised service model.

How do I cancel a service contract with thrivenextgen.com?

You would need to review your specific service contract with Thrive for cancellation terms, including notice periods and any early termination clauses. The process would involve formal written communication to your account manager and transition planning.

Does thrivenextgen.com offer a free trial?

No, managed IT services of this nature typically do not offer free trials due to their complexity and the infrastructure involved. Any initial engagement would likely be a consultation or assessment.

What are some alternatives to thrivenextgen.com for managed IT services?

Well-known alternatives include global leaders like Accenture, Capgemini, Tata Consultancy Services (TCS), Wipro, and UK-focused providers such as Computacenter, Claranet, and Logicalis UK. Club421.co.uk Review

How can I verify the legitimacy of thrivenextgen.com?

You can verify legitimacy by checking for UK company registration details on Companies House, examining their Privacy Policy and Terms of Service, reviewing independent customer feedback on platforms like Trustpilot or G2, and checking for industry certifications.

Does thrivenextgen.com have good client testimonials?

Yes, the website features testimonials, including a quote from “Transmarine Navigation” and a case study with the “Boston Celtics,” which are prominently displayed as evidence of client satisfaction.

What are the main advantages of using thrivenextgen.com?

Advantages include a professional website, a comprehensive range of IT services, strong industry specialisation, impressive client statistics, and the use of the ServiceNow platform for service delivery.

What are the potential drawbacks or concerns with thrivenextgen.com?

Potential drawbacks include a lack of immediate and prominent UK-specific legal and regulatory transparency on the homepage, and crucial legal documents not being linked directly from the homepage footer.

Is thrivenextgen.com suitable for small businesses?

While they target the “mid-market,” their services are likely more tailored to the needs of larger SMEs and enterprises rather than very small businesses, due to the comprehensive nature of their offerings. Little-stitches.co.uk Review

Do they offer 24/7 support?

The website mentions “People That Put You First” and outlines various support services, but specific details regarding 24/7 support availability for all services would likely be part of a detailed service level agreement (SLA) outlined in a contract.

What types of resources does thrivenextgen.com provide?

Thrivenextgen.com offers resources such as buyer’s guides, cybersecurity eBooks, and case studies to help businesses understand technology trends and their service offerings.