
Based on looking at the website “Refreshing.media,” it appears to be a legitimate web design and digital marketing agency based in the UK.
The site openly states it’s undergoing an upgrade, which is a transparent disclosure.
They focus on responsive web design, hosting, management, SEO, and digital marketing services.
Overall Review Summary:
- Transparency: High discloses ongoing website upgrade.
- Services Offered: Web Design, Hosting, Management, SEO, Digital Marketing.
- Contact Information: Clear email and phone numbers provided.
- Testimonials: Features multiple Google and Trustpilot reviews with strong ratings.
- Portfolio: Includes links to live client websites.
- Pricing Information: Not readily available on the homepage.
- Terms & Conditions/Privacy Policy: Not immediately visible or linked from the homepage footer.
- Ethical Stance Islamic Perspective: The services offered web design, hosting, marketing are generally permissible, assuming the client’s business and content are also permissible. No immediate red flags for impermissible services.
Refreshing.media positions itself as a partner for businesses aiming to enhance their online presence. They emphasize a “3 Steps to success” approach involving web design, hosting, and SEO/digital marketing, tailored to each client’s unique needs. The presence of numerous positive testimonials from various platforms like Google Reviews and Trustpilot, coupled with live project examples, lends credibility to their claims. However, the lack of readily accessible terms and conditions or a privacy policy on the homepage is a notable omission that can raise questions about a company’s transparency and adherence to legal requirements, especially concerning data handling. From an Islamic perspective, while the core services are permissible, the application of these services would need to be scrutinized. For example, if they design or market websites for businesses dealing in forbidden products or services like gambling, alcohol, podcast, etc., then engaging with them would be problematic.
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Best Alternatives for Ethical Digital Services:
When seeking ethical digital marketing and web design services, especially for businesses aligned with Islamic principles, focusing on agencies that prioritize transparency, clear contracts, and ethical client selection is crucial.
Many excellent alternatives offer robust services without compromising on values.
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- Key Features: Visual web design platform, no-code development, robust CMS, e-commerce capabilities, animation tools.
- Average Price: Plans range from Free to Enterprise, with typical business plans around $39-$49/month billed annually for CMS/Business sites.
- Pros: Highly flexible, excellent for custom designs, strong community support, fast loading times, excellent for responsive design.
- Cons: Steeper learning curve than drag-and-drop builders, can become expensive for larger projects.
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- Key Features: Marketplace for freelance services including web design, SEO, digital marketing, graphic design. Wide range of specialists available.
- Average Price: Varies significantly by freelancer and project scope. typically from $50 for basic tasks to thousands for complex projects.
- Pros: Access to a global talent pool, competitive pricing, ability to review portfolios and client feedback, clear project-based pricing.
- Cons: Quality can vary, requires careful vetting of freelancers, communication differences due to time zones.
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- Key Features: Freelance platform for larger and more complex projects, includes talent sourcing, project management tools, and secure payment processing.
- Average Price: Hourly rates range from $15-$150+ per hour, or fixed-price contracts.
- Pros: Ideal for long-term collaborations, provides escrow services, larger pool of highly experienced professionals, built-in communication tools.
- Cons: Can be more expensive than Fiverr for small tasks, requires active management of freelancers, potential for disputes if project scope isn’t clear.
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Hostinger for ethical hosting and basic website builder
- Key Features: Affordable web hosting, free SSL, global data centers, managed WordPress hosting, AI-powered website builder.
- Average Price: Shared hosting plans start from $2.99/month. Website builder included with hosting.
- Pros: Very cost-effective, good performance for the price, user-friendly interface, 24/7 customer support.
- Cons: Limited advanced features on basic plans, support can be slower during peak times, AI builder might lack customization for very specific needs.
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Semrush for comprehensive SEO & digital marketing tools
- Key Features: All-in-one platform for SEO keyword research, rank tracking, site audit, content marketing, competitor analysis, PPC, social media management.
- Average Price: Pro plan starts at $129.95/month.
- Pros: Industry-leading data accuracy, powerful tools for all aspects of digital marketing, helps in making data-driven decisions.
- Cons: Expensive for small businesses, steep learning curve to utilize all features, might be overkill for very basic needs.
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Ahrefs another top-tier SEO tool alternative
- Key Features: Backlink analysis, keyword research, site audit, content explorer, rank tracker. Known for its extensive backlink index.
- Average Price: Lite plan starts at $99/month.
- Pros: Excellent for competitor analysis, powerful keyword research, highly accurate backlink data, user-friendly interface.
- Cons: Also expensive for small businesses, primarily focused on SEO, not a full digital marketing suite like Semrush.
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Canva for basic graphic design and social media visuals
- Key Features: User-friendly graphic design platform with templates for social media, presentations, documents, videos, and more.
- Average Price: Free plan available. Pro plan at $14.99/month or $119.99/year.
- Pros: Extremely easy to use, wide range of templates, great for quick visual content creation, collaborative features.
- Cons: Limited advanced design capabilities compared to professional software, can be restrictive for highly custom or complex designs.
Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.
IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.
Refreshing.media Review & First Look
Based on an initial review of the Refreshing.media website, the company presents itself as a UK-based agency specializing in web design and digital marketing services.
The first thing a visitor notices is a prominent banner indicating a “Refreshing Upgrade in Progress,” a transparent disclosure that sets expectations.
This immediate honesty is a good sign, showing the company is actively working to improve its online presence, which is vital for a web design firm.
They explicitly state that disruption will be minimal, and provide a direct contact email for any queries during this period.
Initial Impressions and Transparency
Contact and Company Information
A clear contact email [email protected] and phone numbers are prominently displayed, which enhances trust. Stablebit.com Review
The inclusion of a direct mobile number for Liam Bagnell, the Managing Director, suggests a personal approach to client engagement.
This level of accessibility is often appreciated by businesses looking for direct communication channels with their service providers.
However, the lack of a clear physical address or company registration number on the homepage, while not always required, can sometimes be a point of concern for businesses seeking to verify legitimacy beyond testimonials.
Refreshing.media Pros & Cons
When evaluating any service provider, it’s crucial to weigh the advantages against any potential drawbacks.
For Refreshing.media, based on their website, there are several positives, but also some areas where they could improve for greater transparency and client confidence. Valleynationalfunding.com Review
Pros of Refreshing.media
- Clear Service Offerings: The website distinctly outlines their three core services: web design, hosting, and digital marketing, making it easy for visitors to understand what they do.
- Emphasis on Responsive Design: Their commitment to “Making Your Website Work Everywhere” ensures that client sites are optimized for all devices, a crucial factor for modern web presence.
- Positive Client Testimonials: The homepage prominently features numerous glowing reviews from Google and Trustpilot, with specific client names and star ratings. This social proof is a powerful indicator of client satisfaction. Nicholas Hawkins, for example, praises their “speedy personal response” and “excellent design service.”
- Portfolio Examples: Links to live client websites like “Essences for Life,” “Escape Zone,” and “Oven-perfect.co.uk” provide tangible evidence of their work quality and design flair. This allows potential clients to visually assess their capabilities.
- Direct Contact Information: Providing direct email and phone numbers, including the managing director’s contact, suggests a customer-centric approach and easy accessibility.
- Transparency on Website Upgrade: The upfront notice about their ongoing website upgrade demonstrates honesty and prevents potential client frustration from encountering non-working elements.
Cons of Refreshing.media
- Lack of Public Pricing Information: The website does not provide any public pricing models, packages, or even an estimated cost range for their services. While tailored solutions are good, a complete absence of pricing can deter potential clients who are budgeting or comparing services. Clients are directed to “Get a quote via our Contact page,” which adds an extra step.
- Missing Legal Disclaimers/Policies: There are no visible links to essential legal documents like a Privacy Policy, Terms and Conditions, or a Disclaimer on the homepage or in the footer. This is a significant omission for any business, as these documents are crucial for transparency regarding data handling, service agreements, and legal obligations, especially under regulations like GDPR.
- Limited “About Us” Information: While Liam Bagnell, the Managing Director, is mentioned, there’s no dedicated “About Us” section detailing the company’s history, team, or mission. This can make it harder for potential clients to connect with the brand on a deeper level and understand its ethos.
- Generic Calls to Action: While they encourage “Get in touch for further info,” some “Learn More” buttons lead to pop-ups for inquiries rather than dedicated pages with more in-depth information about a specific service.
- Focus on Single Contact Person: While direct access to the MD is a pro, relying heavily on one contact person Liam could raise questions about scalability or service continuity if that person is unavailable or the team grows significantly.
Refreshing.media Alternatives
When looking for ethical options, especially for businesses adhering to Islamic principles, it’s crucial to select services that are not involved in forbidden industries or practices.
DIY Website Builders for cost-effective, hands-on control
- Webflow: As mentioned, Webflow is a powerful visual development platform perfect for custom, responsive designs without coding. It’s ideal for businesses that want unique aesthetics and strong performance, and can be managed in-house or with freelance Webflow experts.
- Hostinger Website Builder: Integrated with Hostinger’s affordable hosting, this AI-powered builder offers a drag-and-drop interface, making it easy for beginners to create professional-looking websites. It’s a great choice for small businesses needing a quick, budget-friendly solution.
- Squarespace: Known for its award-winning templates and ease of use, Squarespace is popular for creating visually appealing websites, portfolios, and online stores. It’s an all-in-one platform for hosting, design, and basic e-commerce.
Freelance Marketplaces for flexible, project-based work
- Fiverr: A marketplace where freelancers offer services gigs at various price points. You can find specialists for web design, SEO, content writing, and more. It’s excellent for specific, smaller tasks or for comparing different styles and pricing.
- Upwork: Suited for larger projects or ongoing collaborations, Upwork allows you to hire individual freelancers or agencies. It provides tools for contracts, time tracking, and secure payments, making it a robust platform for managing remote teams.
Comprehensive Digital Marketing Platforms for in-house expertise
- Semrush: An industry-leading SEO and digital marketing toolkit. If you prefer to manage your SEO, content marketing, PPC, and social media in-house, Semrush provides all the necessary data and tools for competitive analysis, keyword research, and performance tracking.
- Ahrefs: Another top-tier SEO suite, highly regarded for its backlink analysis capabilities, robust keyword research tools, and site auditing features. It’s a must-have for serious SEO professionals or businesses committed to dominating search engine rankings.
Dedicated Agencies for full-service, hands-off solutions
- Local Web Design & Marketing Agencies: Many local agencies offer similar services to Refreshing.media. Searching for “web design agency ” on Google will yield numerous results. It’s often beneficial to work with a local agency for in-person meetings and a better understanding of the local market.
- Specialized SEO Agencies: If your primary need is search engine optimization, consider agencies that focus solely on SEO. They often have deeper expertise and more advanced strategies for improving organic search visibility.
When choosing an alternative, it’s critical to ask about their ethical guidelines, particularly concerning the types of businesses they work with and their data privacy practices.
Transparency in contracts, pricing, and service scope should always be a priority.
How to Cancel Refreshing.media Subscription
The Refreshing.media website does not explicitly detail a subscription cancellation process. Iultrasonic.com Review
Given that they offer web design, hosting, and digital marketing services, “subscription” could refer to ongoing hosting, maintenance, or digital marketing retainers.
In the absence of a clear online cancellation portal or detailed terms and conditions, the most direct and effective method for cancellation would be through direct communication with the company.
Recommended Steps for Cancellation
- Review Your Contract/Agreement: If you have a formal contract or service agreement with Refreshing.media, carefully review its terms regarding cancellation clauses, notice periods, and any associated fees. This document is your primary reference for the agreed-upon cancellation process.
- Contact Directly via Email: The website prominently features the email address [email protected]. Send a formal email clearly stating your intention to cancel the service, specifying which service you wish to terminate e.g., “website hosting for ,” “digital marketing retainer,” etc.. Include your account details or website URL for easy identification.
- Subject Line Example: “Service Cancellation Request – “
- Body Content Example: “Dear Refreshing.media Team, I am writing to formally request the cancellation of my for Account ID/Domain: . As per our agreement, I am providing days’ notice. Please confirm the cancellation process, any outstanding balances, and the effective date of termination. Thank you.”
- Contact Directly via Phone: Follow up your email with a phone call to Liam Bagnell 07549 626 822 or 01782 366 141 to ensure your cancellation request has been received and to discuss the next steps. A phone conversation can often expedite the process and clarify any ambiguities.
- Request Written Confirmation: Always request written confirmation of your cancellation from Refreshing.media. This documentation will serve as proof of your request and the agreed-upon termination details.
- Data Migration and Backup: Before cancellation, ensure you have full access to your website’s files, databases, and any other digital assets. If you are moving to a new provider, discuss data migration options with both Refreshing.media and your new host to ensure a smooth transition and avoid data loss.
Important Note: Without access to Refreshing.media’s terms of service, it’s impossible to confirm specific cancellation policies or fees. Always prioritize clear, documented communication when dealing with service terminations.
Refreshing.media Pricing
One of the most significant pieces of information absent from the Refreshing.media homepage is any detail regarding their pricing structure.
Potential clients looking to understand the investment required for web design, hosting, or digital marketing services will find no public figures, packages, or even starting rates. Backyardfox.com Review
Lack of Transparency in Pricing
The website’s primary call to action for pricing is to “Get a quote via our Contact page” or to “Use this form to quickly tell us about your dream website.” While custom quotes are often necessary for tailored services like web design and bespoke digital marketing strategies, providing no public pricing information can be a deterrent.
Why Transparent Pricing Matters
- Budgeting: Businesses, especially small and medium-sized enterprises SMEs, operate on budgets. Knowing a general price range helps them determine if a service is within their financial reach before investing time in a detailed inquiry.
- Comparison: Clients often compare services from multiple providers. A lack of pricing makes direct comparison difficult and requires more effort from the client’s side, potentially leading them to choose competitors who offer more transparent pricing models.
- Trust and Confidence: While not always the case, a complete absence of pricing can sometimes be perceived as a lack of transparency, raising questions about potential hidden costs or variable pricing based on perceived client budget.
What to Expect General Industry Standards
Typically, web design and digital marketing agencies structure their pricing in several ways:
- Project-Based Fees: A flat fee for the entire project, common for website builds. This can range from a few thousand to tens of thousands of dollars, depending on complexity, features, and number of pages.
- Hourly Rates: Some agencies charge by the hour, especially for ongoing maintenance, specific development tasks, or consulting. Rates can vary widely based on expertise and location.
- Retainer Fees: Common for ongoing services like SEO, digital marketing, or website maintenance. Clients pay a recurring monthly fee for a set scope of work. These can range from hundreds to several thousands per month.
- Tiered Packages: Offering different service levels e.g., Basic, Standard, Premium with varying features and corresponding prices.
To obtain pricing from Refreshing.media, interested parties must engage directly with their team, providing details about their specific needs to receive a bespoke solution and quotation.
This approach means the price is highly individualized, reflecting the unique requirements of each business.
How Refreshing.media Compares to Competitors
When evaluating Refreshing.media against its competitors in the web design, hosting, and digital marketing space, it’s important to consider various factors such as service breadth, pricing transparency, client support, and overall market positioning. Kaffekompagniet.com Review
Since Refreshing.media operates in the UK, its direct competitors would include other local agencies as well as larger national and international players.
Refreshing.media vs. Smaller Local Agencies
- Refreshing.media’s Edge: Appears to have a strong emphasis on personalized service, as suggested by direct contact with the managing director and tailored digital marketing strategies. Their client testimonials suggest high satisfaction with this bespoke approach. The explicit mention of UK-based servers for hosting might also be a differentiator for local clients seeking data residency within the UK.
Refreshing.media vs. Large Digital Marketing Agencies
- Large Agency Profile: Larger agencies often boast extensive teams, specialized departments e.g., dedicated SEO, PPC, content, social media teams, and a more structured, process-driven approach. They typically serve larger clients with more complex needs and higher budgets.
- Refreshing.media’s Position: Refreshing.media seems to cater more to small to medium-sized businesses SMEs given their emphasis on “growing your business” and the scale of their portfolio examples. They offer a more consolidated service, which might be appealing to clients who prefer working with a single point of contact rather than navigating a large agency structure.
- Pricing: Larger agencies almost always have premium pricing due to overheads and the depth of their teams. Refreshing.media, while not transparent on pricing, might offer more competitive rates for SMEs.
Refreshing.media vs. DIY Platforms e.g., Webflow, Hostinger Builder
- DIY Appeal: Platforms like Webflow, Squarespace, or Hostinger’s AI Website Builder empower businesses to build and manage their own websites at a fraction of the cost of hiring an agency. They are designed for ease of use, with templates and drag-and-drop interfaces.
- Refreshing.media’s Value Proposition: Refreshing.media offers a full-service, hands-off solution. This is ideal for businesses that lack the time, technical expertise, or inclination to design, build, host, and market their website themselves. An agency also brings strategic insights and professional polish that DIY efforts often lack.
- Scalability & Support: Agencies generally offer more scalable solutions as businesses grow and provide ongoing support and maintenance, which DIY platforms require the user to manage or outsource separately.
Key Differentiators for Refreshing.media
- Personalized Approach: Strong indication of a tailored service and direct client engagement.
- Integrated Services: Offers web design, hosting, and marketing under one roof, providing a potentially streamlined experience for clients.
- Proven Client Satisfaction: A significant number of positive, publicly verifiable testimonials.
While Refreshing.media appears to be a capable agency for SMEs seeking a consolidated digital presence solution, its competitiveness would be significantly enhanced by greater transparency around pricing and the inclusion of standard legal policies on its website.
Ensuring Ethical Digital Services: An Islamic Perspective
From an Islamic standpoint, engaging in digital services like web design, hosting, and digital marketing is permissible, provided the content and purpose of these services align with Islamic ethical guidelines.
The core principle is to ensure that the work performed and the businesses promoted do not facilitate or endorse anything forbidden haram in Islam.
The Importance of Halal Operations in Digital Services
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Content Permissibility: The websites designed, hosted, or promoted must not contain or advocate for: Koreacosmetics.eu Review
- Immoral or Indecent Material: Pornography, explicit content, or anything that promotes promiscuity.
- Forbidden Products/Services: Alcohol, gambling, riba interest-based financial products, pork, non-halal meat, narcotics, or tobacco.
- Falsehood or Deception: Misleading advertising, fraudulent schemes, or deceptive business practices.
- Blasphemy or Polytheism: Content that insults Islam, promotes other religions as equal to Islam in a theological sense, or encourages idol worship.
- Podcast/Entertainment as primary focus: While debated, many scholars view instrumental podcast or entertainment that leads to heedlessness as impermissible. Agencies should be cautious if the core business of the client is solely based on such entertainment.
- Dating or LGBTQ+ Promotion: Services that promote dating culture or lifestyles contrary to Islamic teachings.
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Financial Transactions Riba: The financial dealings of the agency and its clients should ideally be free from interest riba. While common in Western financial systems, businesses should strive for interest-free transactions where possible, or at least ensure their own operations are not interest-dependent.
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Data Privacy and Security: Upholding client and user data privacy is paramount, as it aligns with the Islamic principle of safeguarding trusts amanah. This includes transparent data handling, secure hosting, and adherence to privacy regulations like GDPR.
Recommendations for Agencies and Clients
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For Agencies like Refreshing.media:
- Client Vetting: Implement a policy to vet potential clients and decline work that involves forbidden industries or content. This may mean turning down lucrative projects, but it upholds ethical integrity.
- Clear Contracts: Ensure contracts clearly define the scope of work and include clauses that allow the agency to refuse content or services that are deemed ethically problematic.
- Transparency: Be transparent about data handling, security measures, and any third-party tools used.
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For Clients Seeking Services:
- Due Diligence: Thoroughly research the agency’s portfolio and ask direct questions about their ethical guidelines and types of clients they accept.
- Specify Requirements: Clearly communicate your ethical boundaries and the types of content or businesses you will not promote or be associated with.
- Review Content: Actively review all design drafts and marketing materials to ensure they align with your ethical and religious principles before publication.
Ultimately, while Refreshing.media’s services web design, hosting, SEO are inherently neutral, their ethical permissibility hinges entirely on the context and content of the client’s business. A Muslim seeking their services must ensure that their own business adheres to Islamic principles, and ideally, the agency also operates with a similar ethical screening process. Labls.com Review
FAQ
# Is Refreshing.media a legitimate company?
Yes, based on the information available on their website, including client testimonials from Google and Trustpilot, live project examples, and direct contact information, Refreshing.media appears to be a legitimate web design and digital marketing agency operating in the UK.
# What services does Refreshing.media offer?
Refreshing.media primarily offers three core services: fully responsive web design, website hosting and management on UK-based servers, and SEO and digital marketing strategies tailored to businesses.
# Does Refreshing.media provide pricing information on their website?
No, Refreshing.media does not provide any public pricing or package information on their website.
Prospective clients are directed to contact them directly for a bespoke quote based on their specific needs.
# How can I contact Refreshing.media?
You can contact Refreshing.media via email at [email protected] or by phone at 07549 626 822 or 01782 366 141. The mobile number for Managing Director Liam Bagnell is also provided. Fragancex.com Review
# Are Refreshing.media’s services suitable for small businesses?
Yes, Refreshing.media emphasizes helping businesses grow and tailor their digital marketing strategies, suggesting their services are well-suited for small to medium-sized enterprises SMEs looking to enhance their online presence.
# Does Refreshing.media offer website hosting?
Yes, Refreshing.media provides website hosting and management services, stating that client websites are hosted on their fast UK-based servers with continual maintenance and security measures.
# How good are Refreshing.media’s client testimonials?
Refreshing.media showcases numerous positive five-star testimonials from clients on their homepage, sourced from platforms like Google Reviews and Trustpilot, indicating high client satisfaction.
# Is Refreshing.media currently upgrading its website?
Yes, the Refreshing.media website prominently displays an alert stating they are “currently upgrading our website to better serve our customers,” with efforts to minimize disruption.
# Does Refreshing.media offer SEO services?
Yes, SEO Search Engine Optimization and tailored digital marketing strategies are key services offered by Refreshing.media to help clients attract visitors to their new websites. Alqurankarim.com Review
# Can Refreshing.media help with responsive web design?
Yes, Refreshing.media explicitly states their expertise in “Fully Responsive Web Design,” ensuring client websites look and function optimally on PCs, mobiles, and tablets.
# Are there any examples of Refreshing.media’s past work?
Yes, the website includes a “More Projects” section with links to live client websites like “Essences for Life,” “Escape Zone,” and “Oven-perfect.co.uk,” showcasing their design capabilities.
# Does Refreshing.media offer ongoing website maintenance?
Yes, their “Hosting & Management” service includes continual maintenance with the latest security measures as standard, indicating ongoing support for websites.
# How do I get a quote from Refreshing.media?
You can get a quote by filling out a form on their website to describe your “dream website” or by contacting them via their general contact page with more specific information.
# What is Refreshing.media’s approach to digital marketing?
Refreshing.media states that because every business is unique, their digital marketing strategies are tailor-made to each client, focusing on promoting the business and providing innovative solutions. Logoshines.com Review
# Does Refreshing.media have a physical office location?
A specific physical office address is not prominently displayed on the homepage, although they operate from the UK and use UK-based servers.
# How does Refreshing.media ensure website security?
Their hosting and management service includes continual maintenance with all of the latest security measures as standard to keep websites safe.
# What if I need to cancel a service with Refreshing.media?
The website does not detail a cancellation process.
It is recommended to review your contract and contact them directly via email [email protected] and phone to discuss cancellation terms and procedures.
# Are there any terms and conditions or privacy policy available on Refreshing.media’s website?
No, links to formal Terms and Conditions or a Privacy Policy are not immediately visible or linked from the Refreshing.media homepage footer. Soteriaplanning.uk Review
# Does Refreshing.media handle domain name registration?
While they mention ensuring your website is “alive and kicking on your domain name,” it’s not explicitly stated if they directly handle domain name registration services or if clients need to acquire their domain separately.
# How long does it take for Refreshing.media to build a website?
The website does not provide specific timelines for website development.
Project duration would likely depend on the complexity of the website and would be discussed during the quotation process.
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