Masqonn.com Review

Based on looking at the website Masqonn.com, it appears to be an online retailer specializing in reusable, antibacterial face masks.

The site emphasizes affordability, comfort, and performance testing, positioning its products as a practical solution for everyday protection.

However, a comprehensive review reveals several critical omissions concerning standard e-commerce best practices and Islamic ethical considerations.

Here’s an overall review summary:

Product Type: Reusable, antibacterial face masks.
Ethical Compliance Islamic: Generally permissible product. However, some aspects of the website’s operation raise concerns about transparency and consumer trust, which are foundational in Islamic business ethics.
Pricing Transparency: Prices are clearly listed in GBP, and discounts are highlighted.
Customer Support: Phone and email contact details are prominently displayed.
Delivery Information: Free UK & EU delivery is mentioned for certain conditions, but detailed shipping policies are not immediately obvious.
Return/Refund Policy: No readily apparent link or section for returns/refunds on the homepage. This is a significant red flag for consumer confidence.
Privacy Policy: A link is present in the footer.
Terms & Conditions: A link is present in the footer.
About Us: A dedicated “About Us” page exists, providing some company background.
Trust Signals: Mentions of “Performance Tested by Intertek,” “CE Certified Class 1 Medical Device,” and customer testimonials with links to Trustpilot and Facebook. However, the lack of a clear return policy undermines these signals.
Overall Recommendation: While the product itself face masks is permissible, the website lacks crucial elements typically found on trusted e-commerce platforms, particularly a transparent and easily accessible return/refund policy. This absence creates a significant trust deficit. Therefore, it is difficult to fully recommend Masqonn.com without greater transparency on customer-centric policies.

Here are some best alternatives for essential everyday protective items that align with Islamic ethical principles, focusing on practicality, quality, and transparent vendor practices:

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Reusable Face Masks: Look for masks made from breathable, washable fabrics like cotton or bamboo. Prioritize those with multiple layers and adjustable ear loops for a comfortable fit. Brands known for quality and ethical manufacturing practices, often available on major platforms, are preferable.
Hand Sanitizers Alcohol-Free: Opt for alcohol-free formulations, particularly those using benzalkonium chloride or other non-alcohol-based active ingredients. These are effective without the ethical concerns associated with alcohol use.
Gloves Nitrile or Latex-Free: Essential for various tasks, especially those requiring hygiene. Nitrile gloves are a good choice for those with latex sensitivities and offer robust protection.
Disinfectant Wipes Non-Alcoholic: For surface cleaning, look for wipes that are effective against bacteria and viruses but do not contain alcohol. Many plant-based or quaternary ammonium compound quat-based options are available.
Air Purifiers with HEPA Filters: While not directly a “mask,” an air purifier can significantly improve indoor air quality, contributing to overall well-being. HEPA filters are crucial for capturing airborne particles, including allergens and some pathogens.
UV Sanitizer Boxes: For small personal items like phones, keys, or glasses, a UV sanitizer box can offer a convenient way to disinfect. Ensure the product has safety features to prevent UV exposure.
Medical-Grade Face Masks e.g., KN95: For situations requiring higher levels of filtration, sourcing KN95 or similar medical-grade masks from reputable distributors like those supplying hospitals is a wise choice. Always verify certifications.

Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.

IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

Table of Contents

Masqonn.com Review & First Look

When you land on Masqonn.com, the immediate impression is one of clarity and focus. The website prominently features its core product: washable, reusable, antibacterial face masks. This direct approach is a smart move, especially given the ongoing relevance of personal protective equipment. You’re greeted with calls to action like “Shop Now” and “Buy Now,” clearly guiding the user toward a purchase. The site emphasizes key selling points right upfront: “Everyday Affordable Protection,” “Washable & Reusable,” and “Performance Tested by Intertek.” These are strong signals, suggesting a product designed for practicality and backed by external validation.

One of the first things I notice is the “We donate a mask for every order!” pledge. This is a commendable ethical initiative that resonates well with principles of social responsibility. It adds a layer of goodwill to the brand beyond just selling a product. However, while the product type is ethically permissible, the devil is often in the details of the business practices. As a seasoned observer of online ventures, I always drill down into the nuts and bolts of consumer protection and transparency. For a website to truly earn trust, it needs to lay all its cards on the table, not just the appealing ones. The initial look is promising, but the deeper dive reveals areas needing significant improvement for full ethical compliance and consumer confidence.

Initial Impressions of the Masqonn.com Homepage

The homepage is designed to be intuitive and informative. It highlights the problem difficulty finding effective, affordable masks during the COVID-19 crisis and immediately positions Masqonn’s product as the solution. They showcase “Triple Layer Silvadur™ Antibacterial Fabric,” “Machine Washable & Reusable,” and “Comfortable & Easy Breathability.” This is exactly what a potential buyer wants to see. The presence of phone and email support, along with free UK & EU delivery with asterisks for conditions, suggests a user-friendly experience.

Transparency and Missing Information

Here’s where the critical eye comes in. While Masqonn.com provides contact information and a detailed “Performance Testing” section with links to certifications, a glaring omission immediately stands out: there is no easily discoverable link to a dedicated Return Policy or Refund Policy on the homepage or in the main navigation. This is a fundamental cornerstone of consumer trust in online retail. Without a clear and comprehensive policy on returns, exchanges, or refunds, a customer is left in the dark about their rights should a product be faulty, incorrect, or simply not meet expectations. This lack of transparency undermines all the positive trust signals the site tries to build. A privacy policy and terms & conditions are present, but the absence of a clear return policy is a serious oversight.

Masqonn.com Pros & Cons

Alright, let’s break down Masqonn.com’s strengths and weaknesses. Think of it like a quick audit. Safe4disinfectant.com Review

Every business has its ups and downs, and understanding them is crucial for consumers making informed decisions, especially when it comes to online purchases.

Masqonn.com Pros: What They Got Right

Masqonn.com does manage to hit a few important marks, which is a good start.

These are the elements that contribute positively to the user experience and the brand’s perception.

Clear Product Focus: Right from the get-go, you know exactly what Masqonn.com is selling: reusable, antibacterial face masks. There’s no ambiguity, which is refreshing in a crowded online marketplace. This directness helps users quickly assess if the site meets their needs.
Emphasis on Key Features: They highlight “Antibacterial,” “Washable & Reusable,” and “Comfortable & Easy Breathability.” These are the features most users look for in a face mask, demonstrating an understanding of customer needs. The use of Silvadur™ Silver Ions is a distinct selling point.
Performance Testing & Certifications: The site makes a significant effort to showcase its credibility by mentioning “Performance Tested by Intertek,” “CE Certified Class 1 Medical Device,” “Tested to EN 14893:2001 Standards,” and “ISO-10993 Compliant.” They even provide links to “view certifications.” This level of detail is excellent for building trust, as it suggests the product’s effectiveness is backed by independent bodies.
Ethical Initiative: The “We donate a mask for every order!” statement is a strong positive. It demonstrates corporate social responsibility, which is a commendable aspect and aligns well with ethical business practices.
Customer Support Accessibility: They provide both a phone number +44 3333 011 113 and an email address [email protected] prominently. This offers multiple avenues for customers to reach out with questions or concerns, which is a sign of good customer service.
Positive Customer Reviews: The homepage features several customer testimonials, with links to Trustpilot and Facebook. While these can be curated, the ability to click through to external review platforms adds a layer of authenticity. For instance, Trustpilot shows a strong overall rating for Masqonn.com, indicating general customer satisfaction with the product and service.
Detailed Product Specifications: The “Finer Details” section provides comprehensive information on fabric composition triple layer 100% cotton, anti-bacterial finish, reusability tested up to 15 washes, washing instructions, usability, size, breathability, and color options. This level of detail empowers customers to make an informed purchase.

Masqonn.com Cons: Areas for Improvement and why it’s a big deal

Now, let’s get to the friction points. These aren’t minor quibbles.

They’re fundamental aspects of transparent and trustworthy e-commerce that are notably absent or hard to find. Bo-kx.com Review

Lack of a Clear Return/Refund Policy: This is, without a doubt, the biggest red flag. There is no visible link to a dedicated “Return Policy,” “Refund Policy,” or “Exchange Policy” on the homepage, in the footer, or in the main navigation. For any e-commerce business, particularly one selling personal items, a clear, easily accessible return policy is absolutely essential. It protects both the consumer and the business by setting expectations. According to data from Statista, over 70% of online shoppers check return policies before making a purchase. The absence of this policy can lead to significant customer dissatisfaction and erode trust.
Ambiguous Shipping Information: While “Free UK & EU delivery available*” is mentioned, the asterisk implies conditions that aren’t immediately clear. A dedicated “Shipping Policy” page outlining delivery times, costs for different regions if applicable, and any minimum order requirements would be beneficial.
Limited Product Range: The site focuses exclusively on one type of mask reusable, antibacterial cotton masks. While specialization can be a strength, for a broader appeal or repeat customers, expanding the product line to include other related protective gear or accessories might be considered.
No Live Chat Support: While phone and email are provided, the absence of a live chat option might be a drawback for customers seeking immediate assistance, especially during business hours. A HubSpot report indicates 90% of customers rate “immediate response” as very important when they have a customer service question.
Homepage Information Overload: While detailed, the homepage can feel a bit overwhelming with repeated sections like “ESSENTIALS COVERED.” Streamlining the information flow could improve readability and user experience.
No Information on Company History or Team Beyond “About Us”: While there’s an “About Us” page, it’s quite brief. For enhanced trust, more detailed information about the company’s founders, mission, and journey can be very powerful. It allows customers to connect with the brand on a more personal level.
No Clear Warranty or Guarantee Information: Beyond the performance testing, there’s no explicit mention of any warranty on the product itself or a satisfaction guarantee. This goes hand-in-hand with the missing return policy and further diminishes consumer confidence.

In essence, Masqonn.com provides a product that is generally permissible and beneficial. However, its significant shortcomings in consumer protection, particularly the glaring absence of a clear return and refund policy, make it difficult to wholeheartedly recommend. When considering an online purchase, especially for health-related items, transparency is paramount.

Masqonn.com Alternatives

Since Masqonn.com has some critical gaps in its transparency regarding return policies, it’s wise to explore alternatives that offer not only effective products but also clear, consumer-friendly policies.

When choosing protective gear, especially for health and safety, trust in the vendor is non-negotiable.

Here are some highly reputable alternatives for similar or related products, focusing on brands with established transparency and customer service. Echantillonoffert.com Review

1. Evolvetogether Face Masks

Key Features: Known for their sustainable, medical-grade masks both disposable and reusable options. They focus on minimalistic design, high filtration, and often incorporate charity initiatives. Their masks are popular for everyday wear due to their comfort and breathability.
Price: Mid-range to premium, with disposable 7-packs starting around $9.00 and reusable masks priced individually.
Pros: Strong brand reputation, clear ethical stance often partnering with non-profits, transparent sourcing, readily available information on filtration efficacy and materials. Their website clearly outlines shipping and return policies.
Cons: Higher price point than some mass-market options.

2. MaskC Face Masks

Key Features: Fashion-forward disposable and reusable masks with high filtration capabilities KN95 and KF94. They emphasize comfort, fit, and aesthetic appeal, often releasing new colors and patterns.
Price: Mid-range, with KN95 packs typically starting around $18 for 10 masks.
Pros: Wide variety of styles and colors, excellent fit for many face shapes, clear certification information, and robust customer service with clearly stated return and exchange policies.
Cons: Primarily focuses on disposable masks, which might not appeal to those seeking only reusable options.

3. Under Armour Sportsmask

Key Features: Specifically designed for athletic use, this mask is structured to sit off the face and lips for added comfort and breathability during physical activity. It features UA Iso-Chill fabric on the interior to feel cool to the touch.
Price: Premium, typically around $25-$30.
Pros: Excellent for exercise, highly breathable, water-resistant outer shell, anti-microbial treatment on the inside layer. Under Armour has a comprehensive return policy usually 60 days and strong customer support.
Cons: Higher price, may not be suitable for everyday casual wear due to its sporty design, and limited color options.

4. Vogmask Organic Face Masks

Key Features: N99 and N95 certified reusable masks with an emphasis on organic materials and stylish designs. They offer high filtration for airborne particles, pollen, and dust, making them suitable for urban environments or those with allergies.
Price: Premium, often $30-$50 per mask.
Pros: Very high filtration efficacy, comfortable fit, made with organic cotton, diverse range of aesthetic designs. Clear return policy on their website, generally allowing returns within a certain timeframe for unworn items.
Cons: High price point, bulkier than some other reusable options.

5. Honeywell Dual Layer Face Covers

Key Features: Reusable and washable face covers made from a blend of cotton and polyester, designed for comfort and breathability. They offer filtration comparable to disposable masks for general use. Honeywell is a major industrial brand, bringing robust engineering to their consumer products.
Price: Mid-range, typically available in multi-packs.
Pros: Reputable manufacturer with a long history in safety products, durable and comfortable for extended wear, clear washing instructions. Honeywell’s retail partners usually adhere to standard consumer return policies.
Cons: More utilitarian design compared to fashion-oriented masks.

6. Livinguard Pro Mask

Key Features: Advanced reusable masks featuring Livinguard’s patented self-disinfecting fabric technology, which continuously deactivates bacteria and viruses on contact. They are designed for high-level protection and can be washed numerous times.
Price: Premium, often starting around $25-$35 per mask.
Pros: Cutting-edge technology for enhanced protection, extremely durable and reusable for hundreds of washes, comfortable fit. Livinguard’s website provides detailed scientific backing and transparent customer policies.
Cons: Higher initial cost, may require specific washing care to maintain efficacy.

7. Amazon Basics Reusable Cloth Face Masks

Key Features: Simple, affordable, and comfortable reusable cloth face masks made from cotton. They are designed for everyday use and basic protection, and come in multi-packs.
Price: Economical, usually under $20 for a pack of 6-10 masks.
Pros: Highly affordable, widely available, benefits from Amazon’s straightforward return policy typically 30 days for most items. Good for general purpose use.
Cons: Offers basic filtration compared to certified medical or high-tech masks, limited color and style options.

Each of these alternatives offers varying levels of protection, features, and price points, but crucially, they generally come from vendors with clear and accessible customer policies, which is a significant factor in building consumer trust.

Masqonn.com Pricing

Understanding the pricing structure of any online store is crucial before making a purchase. Masqonn.com clearly lists its product prices in GBP £, which is helpful for international customers to note. The pricing model revolves around purchasing their classic face masks in various pack sizes, offering discounts for larger quantities.

Breakdown of Masqonn.com’s Pricing Tiers

Masqonn.com primarily offers its classic face masks in three distinct pack sizes, with increasing discounts as the quantity goes up.

This is a common strategy to incentivize bulk purchases, which can be appealing to families, businesses, or individuals looking to stock up. Dilatadornasal.com Review

Classic Face Mask Pack of 10:
- Price: From £19.95
- Per Mask Cost: Approximately £1.995 per mask. This serves as the baseline price point.
- Target Audience: Individuals or small families who need a modest supply of reusable masks.
Classic Face Mask Mix Pack of 20:
- Original Price: £52.90
- Sale Price: £47.95
- Discount: This represents a saving of £4.95 compared to the original price, or about 9.3%.
- Per Mask Cost Sale: Approximately £2.3975 per mask. Interestingly, the per-mask cost here is higher than the 10-pack, even with the “sale” price. This suggests a potential miscalculation in their pricing strategy or perhaps the “Mix Pack” refers to something beyond just quantity that wasn’t immediately clear. It’s important for consumers to do their own math here.
- Target Audience: Medium-sized groups or those looking for a slightly larger supply.
Classic Face Mask Mix Pack of 60 – 20% Discount!:
- Original Price: £131.70
- Sale Price: £104.95
- Discount: This is their most significant discount, explicitly stated as 20% off. The saving is £26.75.
- Per Mask Cost Sale: Approximately £1.749 per mask. This is indeed the lowest per-mask cost, making it the most economical option for bulk buyers.
- Target Audience: Businesses, organizations, or very large families requiring a substantial supply of masks.

Considerations for the Consumer

While the tiered pricing offers incentives for bulk, a few points stand out for potential buyers:

Currency: All prices are in GBP £. If you’re purchasing from outside the UK, you’ll need to consider currency exchange rates and any international transaction fees your bank might charge.
“Mix Pack” Clarification: The term “Mix Pack” for the 20 and 60 mask options is not immediately elaborated upon. Does it refer to a mix of colors, sizes, or both? This ambiguity could be clarified.
Per-Unit Cost Discrepancy: The anomaly with the “Pack of 20” actually costing more per mask than the “Pack of 10” needs attention. This could be confusing or misleading to customers who naturally assume a larger pack would always offer a better unit price. Smart consumers always calculate the per-unit cost to ensure they are getting the best deal.
Shipping Costs: While “Free UK & EU delivery available*” is mentioned, the specific conditions for this free delivery e.g., minimum order value are not immediately clear alongside the pricing. For instance, the “Mix Pack of 60” explicitly states “Free UK & EU delivery,” implying it meets the criteria. This is good, but clearer shipping information across all tiers would be beneficial.
Value Proposition: The core value proposition revolves around the masks being antibacterial, washable, reusable, and performance-tested. When evaluating the price, consider the longevity and potential cost savings compared to continually buying disposable masks. If a mask can truly be washed 15 times and retain efficacy, the £1.75 to £2.00 per wear becomes very economical.

In summary, Masqonn.com’s pricing is transparent regarding the numbers, but the per-unit anomaly in the 20-pack and the unstated “Mix Pack” details could cause minor confusion. Kritzingerconsulting.com Review

For bulk buyers, the 60-pack offers the clearest value.

How to Cancel Masqonn.com Subscription

Based on the information provided on the Masqonn.com homepage, there is no indication of a subscription service offered for their products. The website functions as a standard e-commerce store where customers make one-time purchases of face mask packs. They do not appear to offer recurring deliveries, membership plans, or any form of subscription that would require cancellation.

Therefore, the question of “how to cancel Masqonn.com subscription” is not applicable based on the current business model presented on their homepage.

What if I need to cancel an order?

If you have placed an order with Masqonn.com and wish to cancel it before it has been shipped, you would typically need to:

Contact their customer support immediately. The website prominently displays their contact information:
- Phone: +44 3333 011 113
- Email: [email protected]
Provide your order number and details. Be ready with all relevant information to help them quickly locate your purchase.
Explain your request. Clearly state that you wish to cancel your recent order.

Important Considerations for Order Cancellation:

Timing is critical: Most online retailers can only process cancellations if the order has not yet entered the shipping process i.e., not packed, labeled, or handed over to a carrier. Once an item is shipped, it usually falls under the return policy, which, as noted earlier, is not clearly visible on Masqonn.com.
Check their Terms & Conditions: While a dedicated return policy is missing, their “Terms & Conditions” page linked in the footer might contain clauses related to order cancellation or your rights as a consumer in such circumstances. It’s always advisable to review this document.
Confirmation: Always request a confirmation of your cancellation from their customer service team, preferably in writing via email.

Since Masqonn.com operates on a direct purchase model rather than a subscription model, there is no recurring payment to halt or subscription to terminate. Acmetires.com Review

Any issue would pertain to a specific, one-time order cancellation or a request for a refund if the product has been received and deemed unsatisfactory, which would then fall under a return policy – a policy whose absence is a significant concern for this review.

How to Cancel Masqonn.com Free Trial

Similar to the discussion regarding subscriptions, the Masqonn.com homepage does not indicate the availability of any free trial offers. The business model, as presented, is purely transactional: customers purchase packs of face masks directly. There is no mention of a “trial period,” a “try before you buy” option, or any service that would necessitate a “free trial cancellation” process.

Therefore, the question of “how to cancel Masqonn.com free trial” is not relevant to their current offerings as displayed on the website.

What if a future offer introduces a trial?

If Masqonn.com were to introduce a free trial for a new product or service in the future, general best practices for cancellation would typically involve:

Clear Instructions: Any legitimate free trial offer should explicitly outline the terms, duration, and crucially, the steps for cancellation before the trial period ends to avoid being charged. This information is usually found in the trial offer’s terms and conditions, a dedicated FAQ section, or directly within your account settings if an account is required.
Automated Cancellation: Many companies provide an online portal or a simple click-to-cancel option within a user’s account to streamline the process.
Customer Support: If an online cancellation option isn’t available, contacting customer support via phone or email as Masqonn.com provides would be the alternative method for cancellation.

However, as of this review based on the Masqonn.com homepage content, no such free trial exists. Consumers engaging with Masqonn.com should expect direct purchases without any trial periods or recurring charges unless explicitly stated on their product pages or during the checkout process in a future update to their site. The lack of clarity around a return policy remains the primary consumer-facing transparency issue, not free trials or subscriptions. Coingrows.com Review

Masqonn.com vs. Competitors

When evaluating Masqonn.com against its competitors in the face mask market, it’s essential to look at several factors: product features, certifications, pricing, and crucially, consumer trust and transparency.

The market for face masks, particularly reusable ones, has become incredibly diverse since the global events of recent years.

Key Competitive Factors

Product Features & Innovation:
- Masqonn.com: Focuses on triple-layer 100% cotton masks with Silvadur™ Silver Ions for antibacterial properties, reusability up to 15 washes, and comfort. The emphasis on silver ions for antibacterial action is a differentiator.
- Competitors e.g., Livinguard, Evolvetogether, Vogmask: Some competitors like Livinguard utilize advanced self-disinfecting fabrics that boast efficacy for hundreds of washes. Others like Evolvetogether focus on sustainable materials and high filtration for both disposable and reusable options. Brands like Under Armour innovate with masks specifically for athletic performance, optimizing breathability and fit for strenuous activity. Many general cloth mask manufacturers offer basic cotton or blend masks without special antibacterial treatments.
Certifications & Testing:
- Masqonn.com: Highlights “Performance Tested by Intertek,” “CE Certified Class 1 Medical Device,” “Tested to EN 14893:2001 Standards,” and “ISO-10993 Compliant.” They provide links to certifications. This is a strong point.
- Competitors: Reputable competitors often provide similar or even more stringent certifications. For instance, many will explicitly state NIOSH N95, KN95, or KF94 ratings, which denote specific filtration efficiencies for airborne particles. Companies like 3M, Honeywell, and others in the industrial safety space have long-standing reputations and comprehensive testing for their respiratory protection products. The key is verifying these claims on the competitor’s site.
Pricing & Value: Tjvy.com Review
- Masqonn.com: Offers tiered pricing, with the lowest per-mask cost for bulk purchases e.g., £1.75 per mask for a pack of 60. This positions them as an affordable option, particularly for larger orders, assuming the 15-wash reusability holds true for cost-effectiveness.
- Competitors: Pricing varies wildly. Basic reusable cloth masks can be found for under $5.00 each on Amazon. High-tech, certified masks from brands like Vogmask or Livinguard can range from $25-$50 per mask due to advanced materials and higher filtration. Disposable KN95/KF94 masks typically fall in the $1.50-$3.00 range per mask when bought in packs. Masqonn’s pricing seems competitive for a reusable mask with antibacterial claims, especially at bulk rates.
Transparency & Customer Policies The Critical Differentiator:
- Masqonn.com: Offers clear contact information and highlights certifications. However, the significant drawback is the absence of a clearly visible and comprehensive return/refund policy. This omission is a major blow to consumer trust and places them at a severe disadvantage against competitors.
- Competitors: Reputable competitors, especially those based in the US or EU, almost universally provide clear, easily accessible return policies, refund processes, and exchange information. They typically have dedicated pages for these policies, prominently linked in their footers or main navigation. For example, Evolvetogether explicitly states its return policy, as do major retailers like Amazon for Amazon Basics masks. This adherence to consumer protection standards is a fundamental differentiator in establishing trust. A study by the National Retail Federation found that 88% of consumers rate “easy returns” as a key factor in their shopping decisions.
Brand Reputation & Market Presence:
- Masqonn.com: Appears to be a smaller, specialized brand. While they feature Trustpilot reviews, their overall brand recognition is likely lower than global players.
- Competitors: This space includes established giants like 3M, Honeywell, and Kimberly-Clark health/safety, as well as popular consumer brands like Under Armour, Levi’s who also make masks, and a multitude of well-funded D2C direct-to-consumer startups that have gained significant market share and reputation.

Conclusion on Competition

Masqonn.com offers a seemingly effective and affordable product with good certifications. Their antibacterial feature is a unique selling point. However, their critical vulnerability lies in the lack of transparency regarding their return and refund policy. In a competitive market where consumer confidence is paramount, this missing element significantly hinders their appeal when compared to competitors who openly provide these essential consumer protections. While the product itself might be good, the absence of clear post-purchase support policies makes competitors a safer and more trustworthy choice for the discerning buyer.

FAQ

What is Masqonn.com?

Masqonn.com is an online retailer specializing in the sale of reusable, antibacterial face masks made from triple-layer 100% cotton fabric with Silvadur™ silver ions. Travellingassistant.com Review

Are Masqonn.com masks certified?

Yes, Masqonn.com states that their masks are “Performance Tested by Intertek,” “CE Certified Class 1 Medical Device,” “Tested to EN 14893:2001 Standards,” and “ISO-10993 Compliant.” They provide links to view these certifications on their website.

How effective are Masqonn.com masks?

Masqonn.com claims their masks provide an effective barrier with 95% bacterial filtration and a 100% antibacterial finish, tested up to 15 washes.

Are Masqonn.com masks washable and reusable?

Yes, Masqonn.com explicitly states their masks are machine washable and reusable, with antibacterial properties remaining active after up to 15 washes.

What material are Masqonn.com masks made from?

Masqonn.com masks are made from a triple layer of 100% cotton fabric with an anti-bacterial finish from Silvadur™ silver ions integrated by Dupont.

How much do Masqonn.com masks cost?

Prices vary by pack size: a pack of 10 starts from £19.95, a mix pack of 20 is £47.95 on sale from £52.90, and a mix pack of 60 is £104.95 on sale from £131.70. Prices are in GBP. Indianheaddress.com Review

Does Masqonn.com offer free delivery?

Yes, Masqonn.com states “Free UK & EU delivery available*” with an asterisk indicating conditions apply, although the conditions are not immediately detailed on the homepage. Free delivery is explicitly mentioned for the 60-mask pack.

Does Masqonn.com have a return policy?

Based on the website’s homepage and main navigation, there is no clearly visible or dedicated link to a return or refund policy.

This is a significant omission for an e-commerce website.

How can I contact Masqonn.com customer support?

You can contact Masqonn.com by phone at +44 3333 011 113 or by email at [email protected].

Does Masqonn.com offer a free trial?

No, Masqonn.com does not appear to offer any free trial for their products. They operate on a direct purchase model. Waoo.tv Review

Is there a subscription service for Masqonn.com masks?

No, the website does not indicate any subscription service for their masks. Purchases are one-time orders for packs of masks.

What colors are Masqonn.com masks available in?

Masqonn.com masks are available in White, Navy, and Black color options.

Does Masqonn.com donate masks?

Yes, Masqonn.com states, “We donate a mask for every order!” as part of their social responsibility initiative.

Are Masqonn.com masks comfortable?

Masqonn.com claims their masks are comfortable, light, and skin-soft, made from 100% soft cotton with gentle ear loops, suitable for everyday use.

Where is Masqonn.com based?

Masqonn.com’s office location is listed as 64A Dukesway, Thornaby, Stockton on Tees, UK. Agdesign-studio.com Review

They are a UK registered company registration number: 12114701.

Can Masqonn.com masks be used in a surgical setting?

No, Masqonn.com explicitly states that “The masks are not to be used for a surgical setting where significant exposure to liquid, bodily fluids, or other hazardous liquids may be expected.”

What are the washing instructions for Masqonn.com masks?

Masqonn.com recommends machine washing warm and tumble drying high.

They advise against adding chemicals or disinfectant.

Does Masqonn.com have customer reviews?

Yes, the homepage features customer testimonials with 5-star ratings, linking to reviews on Trustpilot and Facebook. Roam.co Review

What is Silvadur™ antibacterial fabric?

Silvadur™ is a technology by Dupont where silver ions are integrated into the fabric, which are continually released to safely kill microbes, providing an antibacterial finish.

Are there any safety warnings for Masqonn.com masks?

Yes, safety information includes warnings for individuals with skin sensitivities to silver metal ions, advice to clean masks before reuse, sanitize hands after handling, discard if damaged, and not allow children under 2 to wear them.

They also advise caution for individuals with lung disease or chronic heart disease.

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