Tileandbuild.com Review

Based on checking the website Tileandbuild.com, it appears to be a legitimate online retailer specializing in floor and wall tiles.

The site offers a wide range of products from various brands and provides information on different tile effects, sizes, and finishes.

While the website presents a professional facade, a deeper dive reveals some areas that could be improved for transparency and a more robust user experience, aligning with the expectations of trusted online businesses.

Overall Review Summary:

• Purpose: Online retailer for tiles and building materials.
• Product Range: Extensive selection of tiles by brand, effect, and size.
• Transparency: Lacks clear information on company registration, physical address, or specific customer service hours beyond a contact form.
• Trust Signals: Includes a “Price Match Guarantee” and options for samples.
• Blog Content: Features industry-relevant articles, though the latest post dates back to 2021.
• Security: Appears to use standard e-commerce security measures HTTPS.
• Ethical Considerations: Deals with general building materials, which are permissible goods.

The website primarily focuses on showcasing its product inventory and offers standard e-commerce features like browsing by brand, effect, and size.

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The presence of a “Price Match Guarantee” is a positive sign for consumers seeking competitive pricing.

However, the lack of readily available, detailed company information—such as a physical address, clear business registration details, or easily accessible customer reviews—raises minor flags for those prioritizing complete transparency.

For consumers who value a comprehensive and reassuring online shopping experience, these details are often crucial.

Furthermore, the outdated blog content might suggest a lack of recent updates or engagement.

Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.

IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

Best Alternatives for Building Materials and Home Improvement

For those seeking robust and transparent options for home improvement and building materials, here are some highly reputable alternatives:

• The Home Depot

  • Key Features: Vast selection of building materials, tools, appliances, and home decor. professional installation services available. extensive in-store presence. robust online ordering and delivery. DIY project guides and workshops.
  • Average Price: Varies widely depending on product and brand, generally competitive.
  • Pros: Huge inventory, convenient pickup/delivery, strong customer support, reliable returns policy, frequent sales.
  • Cons: Can be overwhelming due to size, quality can vary across different product lines.

• Lowe’s

  • Key Features: Comprehensive range of home improvement products, including building supplies, garden items, and appliances. installation services. online and in-store shopping. project calculators and design tools.
  • Average Price: Comparable to Home Depot, generally competitive.
  • Pros: Wide product selection, often good customer service, military discount, useful online tools.
  • Cons: Some stores may have limited stock, occasional delivery delays.

• Menards

  • Key Features: Regional home improvement chain with a broad assortment of building materials, hardware, and home goods. focus on competitive pricing and rebates. offers rental services for tools and equipment.
  • Average Price: Often known for aggressive pricing and rebates.
  • Pros: Good value, extensive product categories, frequent rebate offers.
  • Cons: Primarily concentrated in the Midwest US, online presence not as robust as national chains.

• Wayfair

  • Key Features: Primarily an online retailer specializing in home furnishings, decor, and some building materials like tiles and flooring. extensive catalog from various suppliers. frequent sales and design inspiration.
  • Average Price: Mid-range to high-end, depending on the brand and style.
  • Pros: Huge selection, convenient online shopping, good for unique finds, frequent discounts.
  • Cons: No physical stores for returns or viewing products, reliance on third-party shipping, customer service can be inconsistent.

• Floor & Decor

  • Key Features: Specializes specifically in hard surface flooring tile, wood, laminate, stone. offers a vast selection of materials, tools, and accessories. design services available. caters to both DIYers and professionals.
  • Average Price: Competitive for specialized flooring.
  • Pros: Excellent selection of flooring, knowledgeable staff, often in-stock for immediate pickup, competitive pricing on bulk orders.
  • Cons: Limited to flooring and related products, not a general home improvement store.

• Build.com

  • Key Features: Online marketplace for home improvement products, focusing on specific categories like plumbing, lighting, hardware, and some flooring. strong focus on specific product lines from various manufacturers. professional customer support.
  • Average Price: Varies, generally competitive for specialized items.
  • Pros: Curated selection within categories, good for specific product searches, professional customer service, detailed product information.
  • Cons: Not a general store for all building needs, shipping times can vary by vendor.

• Amazon

  

  • Key Features: Global online marketplace offering an unparalleled range of products, including a vast selection of building materials, tools, and construction supplies. various sellers and fulfillment options.
  • Average Price: Highly variable due to numerous sellers, often competitive.
  • Pros: Immense selection, often fast shipping Prime, easy returns process, competitive pricing.
  • Cons: Quality control can vary between sellers, difficult to inspect products before purchase, requires careful vetting of sellers.

Tileandbuild.com Review & First Look

When you first land on Tileandbuild.com, you’re greeted with a clean, image-rich interface that immediately communicates its purpose: selling tiles.

The site highlights its extensive range of “Florim tile available” and prominently features a “Price Match Guarantee.” This initial impression suggests a focused, professional online store.

However, a deeper look reveals some areas where the website could enhance its transparency and user experience, which are crucial for building long-term trust with consumers in the online space.

Initial Impressions and User Interface

The user interface is straightforward, with clear navigation menus for “Brands,” “Tiles By Effect,” and “Tiles By Size.” This logical categorization makes it easy for a visitor to find specific types of tiles they might be looking for.

• Navigation: Intuitive menus like “Brands,” “Tiles By Effect,” and “Tiles By Size” simplify product discovery.
• Visuals: High-quality images of tiles are used, which is essential for a product where visual appeal is paramount.
• Promotions: The “Price Match Guarantee” is front and center, aiming to instill confidence regarding pricing competitiveness.

Missing Key Information

While the site is visually appealing, it notably lacks readily available information that many consumers look for when vetting an online business. Goliasnation.com Review

• Company Information: There’s no obvious company registration number, physical address, or a clear “About Us” section detailing the company’s history or founders. The “About us” link exists, but the content is generic without specific details.
• Customer Support: While a “Contact Us” link is present, it primarily leads to a form. Specific phone numbers, live chat options, or stated customer service hours are not immediately apparent.
• Reviews/Testimonials: There are no visible customer reviews or testimonials integrated into the product pages or a dedicated section, which could help build social proof and trust. According to a 2023 study by BrightLocal, 88% of consumers are influenced by online reviews when making purchasing decisions.

Tileandbuild.com Pros & Cons

Delving deeper into Tileandbuild.com, it’s clear there are specific strengths and weaknesses that potential customers should consider.

While the site focuses on its core offering effectively, some aspects could deter those looking for a fully transparent and interactive online shopping experience.

Advantages of Tileandbuild.com

The website does offer several positives that are beneficial for consumers interested in purchasing tiles online.

• Wide Product Range: The site boasts an extensive selection of tiles from various brands like Florim, ABK, Cercom, Coem, and more. This variety ensures customers have ample choices in terms of:
  • Brands: Multiple reputable tile manufacturers.
  • Effects: Marble, wood, stone, and concrete effects.
  • Sizes: A comprehensive array of sizes, from 20×20 to large format slabs like 120×120.
• Price Match Guarantee: This is a strong selling point, reassuring customers that they can expect competitive pricing. It suggests a commitment to offering value, though the specifics of how this guarantee is claimed would need to be reviewed.
• Sample Ordering: The availability of samples is a crucial feature for tile purchases. It allows customers to physically examine the tile’s color, texture, and quality before committing to a large order, minimizing potential disappointment.
• Specialized Focus: By concentrating solely on tiles and related building elements, Tileandbuild.com can potentially offer deeper expertise and a more curated selection than general home improvement stores.

Areas for Improvement Cons

Despite its strengths, there are several significant areas where Tileandbuild.com could enhance its user experience and transparency.

• Lack of Detailed Company Information: As noted earlier, the absence of a clear physical address, company registration details, or comprehensive “About Us” content is a notable drawback. Trust is paramount in online transactions, and such information helps build it. A 2022 survey by Statista found that 76% of online shoppers prioritize trust and transparency from e-commerce sites.
• Outdated Blog Content: The “From the blog” section shows posts dating back to October 2021. This suggests a lack of recent updates and can make the site appear less active or engaged with current industry trends. Consistent, fresh content often signals an active and well-maintained business.
• Limited Customer Support Options: While a contact form is available, the absence of readily visible phone numbers, live chat, or clearly stated customer service hours might lead to frustration for customers needing immediate assistance.
• No Visible Customer Reviews/Testimonials: The lack of integrated customer feedback or a dedicated testimonial section means potential buyers cannot easily see what others’ experiences have been like. This is a missed opportunity to build social proof and credibility.
• Shipping & Returns Policy Clarity: While “Delivery” and “EU Orders Update” links are present, the detailed policies regarding returns, damaged goods, or warranty information are not immediately highlighted or easily accessible from the homepage.

Tileandbuild.com Pricing

Understanding the pricing structure for products on Tileandbuild.com requires direct engagement with the product listings. Winahomeinthesun.com Review

The website does not provide a general pricing page or a clear overview of how prices are determined or any bulk discounts, which is common for building materials.

Instead, pricing is product-specific, meaning you’ll need to browse individual tile listings to see the cost per square meter or per tile.

How Pricing is Presented

On Tileandbuild.com, the pricing model follows a standard e-commerce approach for physical goods:

• Per Item/Area Pricing: Each tile product listed will have its specific price displayed, likely per unit e.g., per tile or per square meter/yard. This is typical for flooring and tiling products.
• No General Pricing Tiers: Unlike subscription services or software, there are no “pricing plans” or tiered structures. The cost is directly tied to the quantity and type of tiles ordered.
• Price Match Guarantee: The presence of a “Price Match Guarantee” implies that they aim to be competitive, meaning their prices should ideally align with or be lower than other reputable suppliers for identical products. This is a positive for consumers looking for value. However, the exact terms and conditions of this guarantee would need to be verified to understand its full scope and any limitations.

Factors Influencing Tile Prices

The price of tiles on Tileandbuild.com, like any other tile retailer, will be influenced by several key factors:

• Brand: Premium brands e.g., Florim, Iris Ceramica typically command higher prices due to their reputation, design, and manufacturing quality.
• Material and Effect: Different materials ceramic, porcelain, natural stone and their finishes matte, glossy, anti-slip, polished impact cost. For example, highly detailed marble-effect porcelain might be more expensive than basic concrete-effect ceramic.
• Size and Format: Large format slabs or unusually sized tiles can sometimes be more expensive per unit, both due to manufacturing complexity and higher shipping costs.
• Quantity: While not explicitly stated on the homepage, many tile suppliers offer volume discounts. It would be worth inquiring if Tileandbuild.com provides such discounts for large orders.
• Shipping Costs: For bulky and heavy items like tiles, shipping costs can be significant. These costs are usually calculated at checkout based on the order size and delivery location.

Comparison to Industry Averages

Generally, the tile market is competitive. Ceoearn.com Review

Websites like Tileandbuild.com operate in a space where major retailers like Home Depot, Lowe’s, and specialized stores like Floor & Decor also compete.

• Value Proposition: Tileandbuild.com’s value proposition largely rests on its “Price Match Guarantee” and its specific brand offerings. For consumers prioritizing these specific brands or seeking a particular aesthetic, the site could be a good option. However, for broader general purchases, comparison shopping with larger retailers or local suppliers is always advisable to ensure the best overall deal, including shipping and return policies.

Tileandbuild.com Alternatives

When it comes to sourcing tiles and building materials, relying on a single vendor might not always be the best strategy for price, selection, or service.

While Tileandbuild.com offers a focused selection, a robust market of alternatives provides broader choices, greater transparency, and varied logistical options.

These alternatives often include large national chains, specialized online retailers, and direct-to-consumer brands that cater to different needs and preferences.

Large Home Improvement Retailers

These giants offer an extensive inventory and the convenience of both online and physical stores, making them versatile options for most consumers. Rackmountsolutions.net Review

• The Home Depot: A leader in home improvement, Home Depot carries a massive selection of tiles, from ceramic and porcelain to natural stone, suitable for various budgets and projects. They also offer tools, adhesives, and grout, making it a one-stop shop. Their in-store pickup and delivery options are a major plus.
• Lowe’s: Similar to Home Depot, Lowe’s provides a comprehensive range of tiling options and related installation supplies. They frequently run sales and offer design services, which can be helpful for larger projects. Their customer service is generally well-regarded.

Specialized Flooring Retailers

For those whose primary focus is flooring and who need expert advice or a highly curated selection, specialized retailers are excellent choices.

• Floor & Decor: This retailer specializes exclusively in hard surface flooring, including an enormous variety of tiles, wood, and laminate. They are known for competitive pricing, particularly for bulk purchases, and often have stock immediately available in their large warehouses. They also provide free design services.
• ProBuild now BMC Stock Holdings: While more oriented towards professional builders and contractors, BMC offers a wide array of building materials, including tiles, and can be a source for large-scale projects. They provide specialized services and often have direct relationships with manufacturers.

Online-First Retailers

These companies leverage their online presence to offer a wide selection, often at competitive prices, though without the benefit of a physical showroom.

• Wayfair: Primarily an online furniture and decor giant, Wayfair also offers a significant selection of tiles and flooring. They source from numerous suppliers, providing a diverse range of styles and price points. While you can’t see products in person, their extensive customer reviews and product images can be helpful.
• Build.com: Part of the Ferguson family of brands, Build.com specializes in specific home improvement categories, including a good selection of tiles, especially for bathrooms and kitchens. They often have detailed product specifications and a knowledgeable customer service team.
• Overstock.com: Known for discounted home goods, Overstock.com occasionally features good deals on tiles and flooring. Their inventory can fluctuate, so it’s a good place to check for specific styles on a budget.

Direct-to-Consumer DTC and Niche Brands

Some brands sell directly to consumers, sometimes offering unique designs or specific material focuses.

• The Tile Shop: While they also have physical locations, their online presence allows for browsing their curated collection of high-quality tiles, often with unique designs and patterns. They focus on providing a premium experience and offer design assistance.
• Zellige Tiles e.g., Zia Tile: For those interested in more artisanal or unique tiles like Moroccan Zellige, various niche suppliers offer direct-to-consumer sales. These often focus on craftsmanship and unique aesthetics rather than mass production.

Choosing the right alternative depends on your specific needs: whether you prioritize price, selection, expert advice, or the ability to see products in person.

Always compare shipping costs, return policies, and customer reviews before making a significant purchase. Allsquareroofing.com Review

How to Cancel Tileandbuild.com Subscription Not Applicable

It’s important to clarify that Tileandbuild.com operates as an e-commerce platform for selling physical goods tiles and building materials, not a service that typically involves recurring subscriptions or free trials.

Therefore, the concept of “canceling a subscription” or a “free trial” as one might with a software service or a streaming platform does not apply to Tileandbuild.com.

Understanding Tileandbuild.com’s Business Model

Tileandbuild.com’s business model is transactional:

• One-Time Purchases: Customers browse and purchase specific quantities of tiles, which are then shipped to them. Each transaction is distinct, and there’s no ongoing membership or recurring payment for access to products.
• Samples: While they offer samples, these are typically one-time purchases as well, often at a nominal fee or free with potential shipping charges, rather than a “free trial” that automatically converts to a paid subscription.

What to Do If You Need to Cancel an Order

If you have placed an order on Tileandbuild.com and wish to cancel it, you would need to follow their standard order cancellation policy, which is generally found in their terms and conditions or delivery information.

• Contact Customer Service Immediately: The most effective way to cancel an order is to contact their customer service as soon as possible after placing it. This is typically done through the “Contact Us” page on their website.
• Check Cancellation Policy: Look for specific details on their website regarding order cancellations. Policies often depend on the order’s status e.g., whether it has already been processed for shipping.
• Returns Policy: If an order has already shipped or been delivered, you would then need to refer to their returns policy, which would outline the procedure for returning goods and any associated costs e.g., return shipping fees, restocking fees.

In summary, Tileandbuild.com functions as a retail store for building materials. Silverhawkinspections.com Review

There are no subscriptions or free trials to cancel in the traditional sense.

Any cancellation would pertain to a specific order placed, requiring direct communication with their customer support team to initiate a return or cancellation process.

Tileandbuild.com vs. Major Retailers

When evaluating Tileandbuild.com, it’s insightful to compare it against major players in the home improvement and building materials sector.

These larger retailers often offer a different set of advantages and disadvantages, stemming from their scale, established logistics, and brand recognition.

Understanding these differences can help consumers decide where to best allocate their purchasing power. Imperiacvetov.kz Review

Tileandbuild.com: Niche Focus

Tileandbuild.com positions itself as a focused online tile specialist.

• Strengths:
  • Specialized Inventory: Likely offers a deeper selection of specific tile brands and styles e.g., various Florim tiles than a general retailer, which might carry only a limited range.
  • Price Match Guarantee: Attempts to stay competitive on price for its specific product lines.
  • Samples: A critical feature for tile purchases, allowing customers to check quality and color in person.
• Weaknesses:
  • Limited Scope: Does not offer a full range of building materials, tools, or other home improvement items. Customers would need to shop at multiple places for a complete project.
  • Transparency Issues: Lacks the detailed company information physical address, robust “About Us” and customer review integration often found on larger, more established sites, which can raise questions about trust for some buyers.
  • Customer Support: Appears to have less robust and immediate customer service options compared to larger competitors.
  • Logistics Network: May have a less developed or flexible delivery network compared to national chains.

Major Retailers e.g., Home Depot, Lowe’s, Floor & Decor: Scale and Breadth

These retailers operate on a much larger scale, with extensive product catalogs and logistics infrastructure.
* One-Stop Shop: Offer virtually everything needed for a home improvement project, from lumber and electrical supplies to appliances and garden tools, in addition to tiles. This convenience is a major draw.
* Physical Presence: The ability to visit a brick-and-mortar store allows customers to see products in person, consult with staff, and handle returns easily. This is a significant advantage for large, tactile purchases like tiles. According to a 2023 retail report by Statista, 65% of consumers still prefer to shop in physical stores for home improvement items.
* Robust Customer Service: Typically offer multiple contact channels phone, chat, in-store assistance and well-defined return policies.
* Installation Services: Many provide professional installation services for various products, including flooring, simplifying the process for consumers.
* Volume Discounts: Often have structured programs for professionals or bulk purchasers.
* Generalist Approach: While extensive, their tile selection might not be as deep or specialized in specific niche brands as a dedicated tile retailer.
* Price Competition: While generally competitive, their prices might not always beat highly focused online-only retailers on specific items, though their overall value proposition can be higher due to convenience and services.
* Overwhelming Selection: The sheer volume of products can be overwhelming for some shoppers.

Conclusion

For consumers prioritizing a wide range of specific tile brands and potentially competitive pricing on those items, Tileandbuild.com might be a consideration.

However, for most home renovation projects that require a broader range of materials, tools, and the convenience of in-person support and robust customer service, major retailers like Home Depot, Lowe’s, or specialized stores like Floor & Decor offer a more comprehensive and reassuring experience.

The absence of comprehensive transparency on Tileandbuild.com’s part also makes these larger, well-established businesses a safer bet for consumers prioritizing reliability and ease of recourse. Indigorental.com Review

FAQ

What is Tileandbuild.com?

Tileandbuild.com is an online e-commerce website specializing in the sale of floor and wall tiles and related building materials, offering a range of products from various brands, effects, and sizes.

Is Tileandbuild.com a legitimate website?

Based on the website’s appearance, product listings, and standard e-commerce features like HTTPS, Tileandbuild.com appears to be a legitimate online retailer.

However, it lacks some transparency details often found on highly trusted sites, such as detailed company registration information.

What types of tiles does Tileandbuild.com sell?

Tileandbuild.com sells various types of tiles, including those by brand Florim, ABK, Cercom, by effect marble, wood, decorative stone, concrete, and by size from 20×20 to large format slabs like 120×120.

Does Tileandbuild.com offer a price match guarantee?

Yes, Tileandbuild.com prominently displays a “Price Match Guarantee” on its homepage, indicating their commitment to competitive pricing for their products. Superjunkers.com Review

Can I order samples from Tileandbuild.com?

Yes, the website features a link for “Samples,” indicating that customers can likely order physical samples of tiles before committing to a larger purchase.

How do I contact Tileandbuild.com customer service?

Tileandbuild.com provides a “Contact Us” page, which typically leads to an online form for inquiries.

Specific phone numbers or live chat options are not prominently displayed on the homepage.

Does Tileandbuild.com have a physical store location?

Based on the provided homepage text, there is no mention of a physical store location.

It appears to operate primarily as an online-only retailer. Dianamadisonbeauty.com Review

How current is the blog content on Tileandbuild.com?

The blog section on Tileandbuild.com shows posts dating back to October 2021, suggesting that the content may not be frequently updated.

What are the delivery options for Tileandbuild.com?

The website has a “Delivery Information” link, which likely details their shipping options, including updates for “EU Orders.” Specific delivery times or costs would be calculated during the checkout process.

Is Tileandbuild.com suitable for large-scale building projects?

While Tileandbuild.com offers a range of tiles, its suitability for very large-scale building projects would depend on its stock levels, delivery capabilities for bulk orders, and specific trade account offerings if any.

Are there any customer reviews or testimonials on Tileandbuild.com?

Based on the provided homepage text, there are no visible customer reviews or testimonials integrated into the product pages or a dedicated section on the site.

Does Tileandbuild.com sell installation tools or supplies?

The homepage text primarily focuses on tiles themselves. Utopiaeducators.com Review

While they might sell related items like adhesives or grout, this isn’t explicitly highlighted, and you would need to browse their full product catalog.

What are common alternatives to Tileandbuild.com for tile purchases?

Common alternatives include large home improvement retailers like The Home Depot and Lowe’s, specialized flooring stores like Floor & Decor, and other online retailers such as Wayfair and Build.com.

Can I cancel an order I placed on Tileandbuild.com?

To cancel an order on Tileandbuild.com, you would need to contact their customer service immediately, as their ability to cancel depends on the order’s processing status.

Refer to their terms and conditions for specific cancellation policies.

Does Tileandbuild.com offer any discounts for bulk purchases?

While not explicitly stated on the homepage, many tile suppliers offer bulk discounts. Venchatravel.com Review

It would be advisable to contact Tileandbuild.com directly to inquire about potential volume pricing.

What are “Large Format Slabs” on Tileandbuild.com?

“Large Format Slabs” refer to oversized tiles, often used for a seamless look on floors or walls, reducing grout lines.

Tileandbuild.com has a dedicated collection for these larger sizes.

What does “Tiles By Effect” mean on Tileandbuild.com?

“Tiles By Effect” categorizes tiles based on their visual appearance or texture, such as marble effect, wood effect, decorative stone effect, and concrete effect tiles, mimicking the look of these natural materials.

Is Tileandbuild.com suitable for DIY enthusiasts?

Yes, DIY enthusiasts could use Tileandbuild.com to purchase tiles. Quickbt.com Review

However, they would need to source tools and other installation materials separately if not offered by the site.

How secure is shopping on Tileandbuild.com?

Like most modern e-commerce sites, Tileandbuild.com appears to use HTTPS encryption, indicated by the padlock symbol in the browser, which secures data transmitted between your browser and the website.

What is the advantage of buying from a specialized tile retailer like Tileandbuild.com?

The main advantage of buying from a specialized retailer like Tileandbuild.com is often a deeper, more curated selection of specific brands and styles of tiles, potentially offering niche or high-end options that general retailers might not carry.

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