Pluspayment.co.uk Review

Based on looking at the website, Pluspayment.co.uk appears to be a legitimate payment processing solutions provider based in the UK. They offer a range of services including face-to-face card payment terminals, online payment gateways, and EPOS systems. Their website highlights features like fast payments, 24/7 customer support, full system warranty, and real-time analytics. While the website presents a clear overview of their services, certain aspects of trust and transparency could be further strengthened.

Here’s an overall review summary:

• Overall Legitimacy: Appears legitimate, offers standard payment processing services.
• Transparency: Good initial information, but lacks deeper company details.
• Customer Support: Advertises 24/7 support and dedicated account managers.
• Pricing: Claims “lowest processing rates” and “no MMSC fees” but specific rates are not disclosed upfront.
• Security: States compliance with industry security standards.
• Ethical Considerations (Islamic Perspective): Payment processing services, in general, are permissible as they facilitate legitimate trade. However, the exact nature of their fee structure, particularly regarding potential interest (riba) on late payments or specific transaction types, would require more in-depth inquiry for a complete Islamic assessment. The website does not provide enough detail to fully evaluate this.
• Recommendation: Use with caution and conduct further due diligence on specific terms and conditions, especially concerning financial aspects like late fees or certain transaction charges, to ensure full compliance with Islamic principles.

For businesses seeking ethical and permissible payment solutions, it’s crucial to look beyond advertised features and delve into the granular details of terms and conditions, particularly those pertaining to fees, interest, and any potential penalties. While Plus Payment Solutions claims to offer competitive rates and beneficial features, the absence of clear pricing structures or a comprehensive FAQ section on their website means potential customers would need to engage directly to fully understand their offerings. This review will delve deeper into the various aspects of Pluspayment.co.uk based solely on the information presented on their homepage, providing a practical look at what they offer and what might be missing for a fully informed decision.

Here are 7 ethical alternatives for business services that facilitate transactions and operations, adhering to Islamic principles:

• Stripe
  • Key Features: Comprehensive online payment processing, global reach, developer-friendly APIs, invoicing, fraud prevention.
  • Average Price: Per-transaction fees (e.g., 1.5% + 20p for UK cards for online payments).
  • Pros: Highly flexible, scalable, wide range of integrations, strong security.
  • Cons: Can be complex for beginners, requires some technical understanding for full customisation.
• Square
  • Key Features: Integrated POS systems, online stores, card readers, appointment booking, payroll.
  • Average Price: Per-transaction fees (e.g., 1.75% for in-person payments, 2.5% for online payments).
  • Pros: User-friendly, excellent for small businesses, versatile hardware options, good customer support.
  • Cons: Higher transaction fees compared to some competitors for high volume, limited customisation for larger enterprises.
• PayPal Business
  • Key Features: Online payment processing, invoicing, recurring payments, buyer protection, international transactions.
  • Average Price: Per-transaction fees (e.g., 2.9% + £0.30 for UK online payments).
  • Pros: Widely recognised and trusted, easy setup, strong buyer/seller protection, good for international sales.
  • Cons: Fees can be higher, funds can sometimes be held, less suited for physical retail without additional hardware.
• Zettle by PayPal
  • Key Features: Mobile POS, card readers, inventory management, sales reporting, integrated with PayPal.
  • Average Price: Per-transaction fees (e.g., 1.75% for card payments).
  • Pros: Portable, easy to use, ideal for on-the-go businesses, quick setup.
  • Cons: Primarily focused on in-person payments, limited online functionalities compared to full online gateways.
• SumUp
  • Key Features: Card readers, mobile POS app, online store builder, invoicing, virtual terminal.
  • Average Price: Per-transaction fees (e.g., 1.69% for card payments).
  • Pros: Very competitive transaction fees, no monthly fees, simple and intuitive interface.
  • Cons: Customer support can be slower than competitors, hardware options are more limited.
• Lightspeed Retail POS
  • Key Features: Cloud-based POS for retail, inventory management, multi-store capabilities, customer management, analytics.
  • Average Price: Subscription-based, starting from £69/month (billed annually) plus transaction fees.
  • Pros: Robust features for growing retail businesses, excellent inventory control, strong reporting.
  • Cons: Higher cost for smaller businesses, steeper learning curve, may require integration with external payment gateways.
• Shopify Payments
  • Key Features: Integrated payment processing for Shopify stores, no transaction fees (beyond plan), fraud analysis.
  • Average Price: Included with Shopify plans, transaction fees vary by plan (e.g., 2.9% + 30p for Basic plan).
  • Pros: Seamless integration with Shopify, simplifies payment setup, competitive rates within the Shopify ecosystem.
  • Cons: Only available for Shopify users, requires committing to the Shopify platform for e-commerce.

Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.

0.0 0.0 out of 5 stars (based on 0 reviews) Excellent0% Very good0% Average0% Poor0% Terrible0% There are no reviews yet. Be the first one to write one. Your review Your overall rating Select a Rating5 Stars4 Stars3 Stars2 Stars1 Star Title of your review Your review Your name Your email This review is based on my own experience and is my genuine opinion. ​ Submit Review

Amazon.com: Check Amazon for Pluspayment.co.uk Review Latest Discussions & Reviews:

IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

[ratemypost]

Pluspayment.co.uk Review & First Look

Based on an initial assessment of Pluspayment.co.uk’s homepage, the website presents itself as a straightforward provider of payment processing solutions for businesses in the UK. The design is clean and functional, prioritising information delivery without excessive embellishment. The key services offered are clearly laid out: face-to-face payments, online gateways, and EPOS systems. This segmented approach helps potential clients quickly identify the relevance of the services to their specific business needs.

The homepage immediately highlights several competitive advantages, such as “Faster Payments” – claiming same-day or next-day settlements, which is significantly quicker than the industry average of 3-4 working days. This is a crucial selling point for businesses that rely on rapid cash flow. Furthermore, the emphasis on “Latest Technology Systems” with various Pax and Ingenico terminals suggests a commitment to modern, secure, and efficient payment hardware. From a first look, the site aims to convey reliability and efficiency, positioning Plus Payment Solutions as a pragmatic choice for UK merchants.

Initial Impressions of the Website

Upon landing on Pluspayment.co.uk, one is greeted with a professional, albeit somewhat generic, layout. The navigation is intuitive, allowing easy access to information regarding their core offerings. The use of clear headings like “Face to Face,” “Online,” and “EPOS” helps structure the content effectively.

• Design and Usability: The website features a clean, uncluttered design with a clear focus on conveying information. Navigation is straightforward, with a simple menu at the top. The use of blue and white tones creates a professional feel.
• Information Accessibility: Key information about services is readily available on the homepage, allowing visitors to quickly understand what Plus Payment Solutions offers. Links to “More Information” are prominent under each service category, guiding users to more detailed sections of the site (though these appear to be anchor links on the same page, rather than separate detailed pages).
• Lack of Detailed ‘About Us’ or ‘Company History’: A notable absence from the homepage is a dedicated ‘About Us’ section or any comprehensive information about the company’s history, founding team, or physical location beyond a contact number and email. This is a common feature on legitimate business websites that helps build trust and transparency. Without this, it’s harder to gauge the company’s background and long-term stability.

Stated Advantages and Claims

The website makes several strong claims designed to attract merchants looking for payment solutions. These include promises of cost reduction, efficient setup, and dedicated support.

• Faster Payments: Plus Payment Solutions boasts “same day or next day payments” for batches reported before 3 pm, contrasting this with the industry average of 3-4 working days. This speed can significantly benefit businesses’ cash flow management.
• Guaranteed Cost Reduction: They state a commitment to providing “the lowest processing rates in the market,” achieved by working with “various providers for years and chosen the superior.” However, specific rates are conspicuously absent, requiring potential clients to “upload your current statement” for a “cost reduction calculation.”
• 24/7 Customer Support and Full System Warranty: The promise of round-the-clock support and a “lifetime warranty” on terminals, with a 24-hour replacement guarantee if a problem cannot be fixed over the phone, is a strong indicator of customer focus and confidence in their hardware.
• No MMSC Fees & No PCI Non-compliance Fees: These are significant benefits for small to medium-sized businesses, as minimum monthly service charges and PCI non-compliance penalties can add substantial, unexpected costs. Plus Payment Solutions claims to track PCI compliance and assist merchants in achieving it.

Pluspayment.co.uk Features

Pluspayment.co.uk outlines a comprehensive suite of features designed to cover various payment acceptance needs for businesses. These features span hardware for physical transactions, software for online sales, and integrated systems for overall business management. Their focus on speed, security, and support aims to position them as a reliable partner for UK merchants. Fleetps.co.uk Review

Face-to-Face Payment Solutions

For businesses operating in physical locations, Plus Payment Solutions offers a range of card payment terminals tailored to different operational needs. These terminals are described as leveraging “latest technology” from brands like Pax and Ingenico, facilitating faster, secure, and contactless transactions.

• Countertop Terminals:
  • Description: Designed for fixed locations, connecting via internet or phone line cable.
  • Suitability: Ideal for traditional retail environments where payments are consistently taken from a single spot.
  • Benefit: Often the most cost-effective option for stationary businesses.
• Portable Terminals:
  • Description: Wireless devices allowing payments within premises, with a 100-meter range via Bluetooth/Wifi and a long-lasting battery.
  • Suitability: Perfect for restaurants, cafes, or larger retail spaces where staff need to take payments directly at the customer’s table or within aisles.
  • Benefit: Enhances customer experience by bringing the payment point to them.
• Mobile Terminals:
  • Description: Enable payments anywhere in the UK using GPRS internet connectivity (Wifi or GPRS) with an integrated SIM card and intelligent roaming.
  • Suitability: Essential for mobile businesses like market traders, delivery services, or pop-up shops.
  • Benefit: Offers ultimate flexibility for businesses on the go, ensuring payments can be processed regardless of location within network coverage.

Online Payment Gateways

Recognising the growing importance of e-commerce, Plus Payment Solutions provides secure and efficient online payment solutions. These are crucial for businesses looking to expand their reach beyond physical storefronts.

• Online Payment Gateway:
  • Description: Offers fast and secure transactions for e-commerce websites.
  • Options: Pay on website or separate secure payment page options are available.
  • Features: Real-time payment authorisation and reporting.
  • Benefit: Integrates seamlessly with online stores, providing a secure checkout experience for customers.
• Virtual Terminal:
  • Description: A web-based solution that allows merchants to take payments over the phone.
  • Functionality: Enables remote payment processing and setup of recurring payments.
  • Benefit: Ideal for businesses that take orders over the phone, such as service providers or call centres, ensuring secure handling of card details without the need for physical terminals.

EPOS Systems

EPOS (Electronic Point of Sale) systems are presented as an all-in-one solution designed to streamline business operations beyond just payment processing, offering benefits in transaction quality, speed, and accuracy.

• Hardware and Software Integration:
  • Description: A compatible system with existing payment solutions, comprising both hardware and software.
  • Functionality: Allows merchants to receive orders in-store, online, and via apps.
  • Customisation: Fully customisable to specific business needs, easy to set up, and ready to go.
  • Benefit: Centralises sales, inventory, and customer data, leading to improved efficiency and management. Features like easy product addition, functions, and campaign management simplify daily operations.

Analytics and Reporting

Beyond transaction processing, Plus Payment Solutions emphasises the importance of data and insights for business management.

• Real Time Analytics Portal:
  • Description: A free online dashboard and mobile analytics app (for iOS and Android) that provides real-time access to transaction data and reports.
  • Features: Sales analytics, revenue management, graphs, and trends.
  • Benefit: Empowers merchants with greater control over their business by offering immediate insights into performance, aiding in informed decision-making. This inclusivity in payment solutions means businesses don’t need to pay extra for essential reporting tools.

Pluspayment.co.uk Pros & Cons

When evaluating Pluspayment.co.uk, it’s essential to weigh the advertised benefits against potential drawbacks or areas where information is lacking. While the website presents a compelling case for its services, a holistic view reveals both strong selling points and areas requiring further clarification for potential customers. Urbangardeners.co.uk Review

Pros

Plus Payment Solutions highlights several attractive features aimed at streamlining payment processing and improving merchant experience. These advantages are clearly articulated on their homepage and directly address common pain points for businesses.

• Rapid Fund Settlement: The promise of “same day or next day payments” for reported batches before 3 pm significantly outpaces the industry average of 3-4 working days. This faster access to funds can dramatically improve a business’s cash flow and financial agility.
• Comprehensive Terminal Options: The wide range of Pax and Ingenico terminals, including Countertop, Portable, and Mobile options, ensures that businesses can find a suitable device for their specific operational needs, whether fixed, within premises, or on the go.
• Dedicated Customer Support: Offering “24/7 ongoing customer service” and a “dedicated account manager for each customer” provides a strong sense of support and personalisation. This level of accessibility can be crucial for troubleshooting and ongoing operational assistance.
• Full System Warranty: A “lifetime warranty” on all provided terminals, with a guaranteed replacement within 24 hours if an issue cannot be resolved remotely, demonstrates a high level of confidence in their hardware and commitment to minimising merchant downtime.
• No Minimum Monthly Service Charges (MMSC) & PCI Non-Compliance Fees: The absence of these common fees is a significant financial benefit, particularly for smaller businesses or those with fluctuating transaction volumes. Their proactive approach to PCI compliance support also reduces a common administrative burden and potential penalty risk for merchants.
• Guaranteed Cost Reduction: While specific rates aren’t disclosed, the claim to “provide merchants with the lowest processing rates in the market” and assist with “cost reduction calculation and cancellation costs” from previous providers is appealing. This suggests a competitive pricing strategy, even if it requires direct engagement to confirm.
• Quick Setup Time: The stated “Set-up In 3 Days” for application, delivery, and setup promises a swift transition to their services, allowing businesses to start processing payments quickly.
• Real-Time Analytics: The provision of a “Free Online Dashboard and Mobile Analytics App” for real-time transaction viewing, sales analytics, and reporting empowers businesses with immediate insights into their performance, aiding in better decision-making.

Cons

Despite the compelling advantages, certain aspects of Pluspayment.co.uk’s online presence and information disclosure could be improved, leading to potential concerns for discerning merchants.

• Lack of Transparent Pricing: The most significant drawback is the complete absence of specific pricing, transaction fees, or subscription costs on the website. While they claim “lowest processing rates,” merchants must “upload your current statement” to get a quote. This lack of upfront transparency can deter potential clients who prefer to compare options without initial commitment.
• Limited Company Information: The website lacks a detailed ‘About Us’ section, company history, or information about its leadership team. This can raise questions about the company’s background, stability, and overall transparency. Trusted business websites typically provide more context about who they are.
• Generic Website Design and Content: While functional, the website’s design feels somewhat generic. The “More Information” links under service categories primarily lead to anchor points on the same homepage rather than dedicated, in-depth pages. This limits the depth of detailed information available without direct contact.
• No Customer Testimonials or Case Studies: The absence of customer reviews, testimonials, or case studies on the homepage makes it difficult to gauge real-world satisfaction and the effectiveness of their services from existing clients’ perspectives. Social proof is a vital element for building trust online.
• Unclear Contract Terms: While they mention “switching support” and helping with “cancellation costs,” there’s no information regarding contract lengths, early termination fees (from Plus Payment Solutions themselves), or other crucial terms that might be part of their agreements.
• Limited Regulatory or Compliance Details: Beyond stating compliance with “industry security standards,” there’s a lack of explicit details on their regulatory compliance, specific certifications, or data protection practices beyond general security assurances. For financial services, greater transparency in this area is often expected.

Pluspayment.co.uk Alternatives

When evaluating payment processing solutions, businesses in the UK have a broad spectrum of reputable and ethically sound alternatives to consider. These providers offer various features, pricing models, and levels of service, catering to different business sizes and types. It’s crucial for businesses, especially from an Islamic perspective, to scrutinise the terms and conditions of any payment processor to ensure compliance with principles like avoiding interest (riba) and ensuring fair transactions.

Leading UK Payment Processors

The UK market is robust with established payment solution providers known for their reliability, security, and comprehensive service offerings.

• Worldpay
  • Overview: One of the largest payment processors globally, Worldpay offers a vast array of solutions for businesses of all sizes, from SMEs to large enterprises. They provide in-store, online, and mobile payment solutions, along with robust reporting and analytics.
  • Key Features: Wide range of card machines (countertop, portable, mobile), e-commerce gateways, recurring payments, fraud protection, and multi-currency processing. They offer flexible pricing models, though specific rates often require a quote.
  • Pros: Highly established, reliable, extensive feature set, good for large businesses, comprehensive support.
  • Cons: Can be more expensive for small businesses, complex contracts, customer service can be slow for smaller accounts.
• Barclaycard Payments
  • Overview: As part of Barclays Bank, Barclaycard offers integrated payment solutions, leveraging its banking infrastructure for secure and efficient processing. They cater to a broad spectrum of businesses.
  • Key Features: Card machines (various types), online payment gateways, virtual terminals, PCI DSS compliance support, and industry-specific solutions. They emphasise security and ease of integration.
  • Pros: Strong brand reputation, integrated banking services, good fraud prevention, competitive rates for established businesses.
  • Cons: May require a Barclays business account, less flexible for new or very small businesses, setup can be slower.
• Elavon
  • Overview: Elavon is a global payment processor with a significant presence in the UK, offering scalable solutions for businesses from sole traders to major corporations. They focus on secure and innovative payment technologies.
  • Key Features: Point-of-sale terminals, online payment gateways, mobile payments, and industry-specific solutions for retail, hospitality, and e-commerce. They also provide detailed reporting and analytics.
  • Pros: Global reach, robust security features, strong industry expertise, scalable for growth.
  • Cons: Pricing can be complex, customer service sometimes inconsistent, integration might require technical expertise.
• Global Payments
  • Overview: Another major player in the payment processing industry, Global Payments provides a comprehensive suite of solutions, including in-store, online, and mobile payment acceptance, alongside analytics and security features.
  • Key Features: Range of card readers, e-commerce solutions, virtual terminals, and tailored solutions for various sectors. They focus on delivering integrated and seamless payment experiences.
  • Pros: Extensive portfolio of services, reliable infrastructure, good for businesses seeking an all-in-one solution.
  • Cons: Potentially higher costs for smaller businesses, contract terms can be rigid, customer support quality can vary.

Considerations for Islamic Ethical Compliance

When choosing a payment processor, businesses adhering to Islamic ethical guidelines must delve deeper than just fees and features. The core principle is avoiding riba (interest) and ensuring transactions are free from gharar (excessive uncertainty). Getindemnity.co.uk Review

• Transaction Fees vs. Interest: Most standard payment processing fees (e.g., a percentage per transaction) are permissible as they are a fee for a service rendered. The key concern arises if the payment processor levies interest on delayed payments, chargebacks, or provides financing options that are interest-based.
• Late Payment Penalties: If the payment processor charges a penalty that escalates over time for late payment of their fees, this can be problematic if structured as riba. Fixed, non-escalating administrative charges for delays might be permissible under certain conditions, but interest-based penalties are not.
• Transparent Contracts: It is crucial to review the contract carefully for any clauses related to interest, hidden fees, or terms that could lead to gharar. The absence of transparent pricing on a website (like Pluspayment.co.uk) necessitates a thorough review of the actual quote and contract to ensure no problematic clauses.
• Chargeback Handling: The process for handling chargebacks should be clear and fair. If a processor charges an arbitrary, high fee for chargebacks that doesn’t reflect administrative costs, it warrants scrutiny.

By carefully scrutinising the terms and conditions of any payment processor, businesses can ensure that their chosen solution aligns with both their operational needs and their ethical responsibilities.

How to Cancel pluspayment.co.uk Subscription

The Pluspayment.co.uk website, based on the provided homepage text, does not explicitly detail a ‘subscription’ model for its services. Instead, it seems to operate on a model where merchants pay processing rates and potentially hardware costs. Therefore, the concept of ‘cancelling a subscription’ might translate more accurately into terminating a service agreement or contract. Given the absence of a specific “cancellation policy” section on the homepage, customers would need to rely on the general terms and conditions provided at the point of signing up for services.

Understanding Service Agreements

Most payment processing providers operate on a contract basis, which can vary in length (e.g., 12 months, 24 months, 36 months). These contracts typically outline the terms for early termination, notice periods, and any associated fees. Since Pluspayment.co.uk states it helps with “cancellation costs” when switching from a current provider, it implies they understand that exiting a contract can incur penalties. However, they do not provide any information about their own potential cancellation costs or procedures.

Steps to Terminate Service (General Best Practices)

Assuming a typical payment processing service agreement, here are the general steps a merchant would likely need to follow to terminate their service with Plus Payment Solutions:

1. Review Your Contract: The absolute first step is to locate and thoroughly read the service agreement you signed with Plus Payment Solutions. This document will contain all the legally binding terms regarding termination, notice periods, and any early termination fees.
2. Identify Notice Period: Most contracts require a written notice of cancellation, often 30, 60, or 90 days prior to the desired termination date or the end of the contract term. Failing to provide adequate notice can result in automatic contract renewal or additional fees.
3. Contact Your Account Manager: Plus Payment Solutions states they provide a “dedicated account manager for each customer.” This individual would be your primary point of contact for initiating the cancellation process. Reach out to them to express your intent to terminate services.
4. Submit Written Notification: Always follow up any verbal communication with a formal written notice of cancellation. This should be sent via a traceable method (e.g., recorded delivery mail, email with read receipt) to both your account manager and their official customer service or legal department, as specified in your contract.
5. Return Equipment: If you leased or were provided with card terminals or EPOS hardware, your contract will specify the return procedures. Ensure all equipment is returned in good condition as per the terms to avoid additional charges.
6. Settle Outstanding Balances: Before termination, ensure all outstanding fees, processing charges, and any early termination penalties (if applicable as per your contract) are paid in full.
7. Confirm Cancellation: Obtain a written confirmation from Plus Payment Solutions that your service has been successfully cancelled and that you no longer have any outstanding obligations, aside from any specified post-termination responsibilities.

Potential Fees and Considerations

Without explicit details on the Pluspayment.co.uk website, merchants should be prepared for potential fees associated with early termination, a common practice in the payment processing industry. Themeparktickets.co.uk Review

• Early Termination Fees (ETFs): These are common if you cancel before your contract term expires. The fee amount varies by provider and contract but can sometimes be substantial, designed to recoup the expected revenue from the remainder of the contract.
• Equipment Non-Return Fees: If leased equipment is not returned, or returned damaged, you may be charged the full retail price of the equipment.
• De-installation or Migration Fees: While less common for basic services, complex integrated solutions might have fees associated with de-installation or data migration.
• Outstanding Balances: Ensure all processing fees, monthly charges, and any other agreed-upon fees up to the termination date are settled to avoid collection issues.

Crucially, due to the lack of specific cancellation policy information on their public website, any merchant considering Plus Payment Solutions should ask for and thoroughly review the termination clauses within their proposed contract before signing. This proactive approach is essential for preventing unforeseen costs and complications down the line.

Pluspayment.co.uk Pricing

One of the most significant pieces of missing information on the Pluspayment.co.uk homepage is transparent pricing. While the website repeatedly highlights its commitment to “Guaranteed Cost Reduction” and “the lowest processing rates in the market,” it provides no specific figures, percentages, or fixed monthly fees. This approach, while common in the payment processing industry, necessitates direct engagement to obtain a tailored quote, which can be a barrier for businesses seeking quick comparisons.

Stated Claims Regarding Pricing

The website makes several claims related to its pricing structure that are appealing to merchants:

• “Lowest Processing Rates”: Plus Payment Solutions explicitly states they “strive to provide merchants with the lowest processing rates in the market.” They attribute this to long-standing relationships with “various providers” to select the “superior” options.
• “NO MMSC fees”: They assure merchants that there are “No minimum monthly service charges. Merchants pay as much as they transact.” This is a notable benefit, especially for small businesses or those with seasonal fluctuations in transaction volume, as MMSCs can add significant fixed costs regardless of sales.
• “No PCI Non-compliance fees”: The website also guarantees that merchants will not incur PCI non-compliance charges, as Plus Payment Solutions commits to tracking compliance and assisting merchants in becoming compliant. This proactive support effectively removes a potential penalty burden.
• “Cost Reduction Calculation and Cancellation Costs Support”: They invite prospective clients to “upload your current statement and we help” with a cost reduction calculation and assist with cancellation costs from their existing provider. This implies a competitive stance and a willingness to demonstrate savings.

How to Obtain Pricing Information

Given the lack of upfront pricing, a merchant interested in Plus Payment Solutions would need to:

1. Request a Quote: The website prompts users to “GET QUOTE” and provides a contact form for this purpose. This is the primary method for obtaining specific pricing tailored to a business’s needs.
2. Provide Current Statement: To leverage their “cost reduction calculation” service, businesses would need to submit their current payment processing statements. This allows Plus Payment Solutions to analyse existing fees and demonstrate potential savings.

Common Payment Processing Pricing Models

While Plus Payment Solutions doesn’t specify its model, here are the common pricing structures you might encounter in the industry: 1stblindsforchoice.co.uk Review

• Interchange-Plus Pricing:
  • Description: This model breaks down the processing fee into two components: the “interchange” fee (paid to the card-issuing bank) and the “assessment” fee (paid to the card networks like Visa/Mastercard), plus a fixed markup (e.g., 0.10% + £0.05) charged by the processor.
  • Pros: Highly transparent, especially for high-volume merchants, as you see the actual cost of each transaction.
  • Cons: Can be complex to understand due to varying interchange rates.
• Tiered Pricing:
  • Description: This is a less transparent model where transactions are grouped into different “tiers” (e.g., qualified, mid-qualified, non-qualified) based on card type, how the transaction was processed (e.g., swiped vs. key-entered), and transaction volume. Each tier has a different processing rate.
  • Pros: Simpler to understand at a glance, as rates are grouped.
  • Cons: Less transparent, as the processor has discretion over how transactions are categorised, which can lead to higher effective rates for “non-qualified” transactions.
• Flat-Rate Pricing:
  • Description: A simple, consistent rate for all transactions (e.g., 1.75% + 20p or 2.5% + £0.30 per transaction, depending on card type and method).
  • Pros: Very easy to understand and budget for, ideal for small businesses or those with unpredictable transaction volumes.
  • Cons: Can be more expensive for businesses with high average transaction values or very high monthly volumes, as they might pay more than necessary compared to interchange-plus.
• Subscription (or Membership) Pricing:
  • Description: Merchants pay a fixed monthly fee and then a lower, near-interchange transaction fee.
  • Pros: Cost-effective for high-volume merchants, as the percentage per transaction is very low.
  • Cons: Not suitable for low-volume businesses, as the fixed monthly fee might outweigh the transaction savings.

Given Plus Payment Solutions’ claim of “NO MMSC fees” and “lowest processing rates,” it is possible they operate on an Interchange-Plus or a very competitive flat-rate model, but without direct engagement and a personalised quote, this remains speculative. Businesses should request a detailed breakdown of all potential fees when obtaining a quote to ensure full transparency and avoid hidden costs.

pluspayment.co.uk vs. Competitors (Stripe, Square, PayPal Business)

When considering Pluspayment.co.uk, it’s beneficial to compare its stated offerings against prominent global and UK competitors like Stripe, Square, and PayPal Business. These alternatives often set industry benchmarks for transparency, ease of use, and comprehensive features. The comparison will highlight where Plus Payment Solutions stands out and where it might fall short in comparison to these established players.

Pluspayment.co.uk: The Local Contender

• Strengths:
  • Personalised Support: The promise of a dedicated account manager and 24/7 customer support is a significant advantage, potentially offering a more hands-on and tailored experience than some larger, more automated providers.
  • Faster Payouts: “Same day or next day payments” is a powerful differentiator, addressing a critical cash flow need for many businesses.
  • No Hidden Monthly Fees: The explicit “NO MMSC fees” and “No PCI Non-compliance fees” directly target common frustrations and hidden costs associated with payment processing.
  • Guaranteed Cost Reduction: Their offer to analyse current statements and help with switching costs suggests a commitment to providing competitive pricing, even if not transparent upfront.
  • Lifetime Terminal Warranty: A lifetime warranty with a 24-hour replacement is an exceptional commitment to hardware reliability and minimising downtime.
• Weaknesses:
  • Lack of Transparent Pricing: The biggest hurdle is the absence of any specific fee structure on their website, requiring direct contact for a quote. This contrasts sharply with competitors that often publish clear rates.
  • Limited Online Information: The website lacks detailed company history, customer testimonials, case studies, or an in-depth FAQ, which are common trust-building elements for online businesses.
  • Potentially Niche Focus: While comprehensive for UK merchants, their brand recognition and global reach might not match that of international giants.

Stripe: The Developer’s Choice & E-commerce Powerhouse

• Strengths:
  • Unparalleled Flexibility: Stripe’s robust API allows for highly customisable payment integrations, making it a favourite for developers and e-commerce platforms.
  • Transparent Pricing: Clear, publicly available flat-rate pricing (e.g., 1.5% + 20p for UK cards online, 2.9% + 30p for international cards) makes budgeting easy.
  • Global Reach: Supports payments in over 135 currencies and has a presence in many countries, ideal for international businesses.
  • Comprehensive Tools: Offers invoicing, recurring billing, fraud detection (Radar), and even capital advances (Stripe Capital).
• Weaknesses:
  • Less Focus on In-Person POS: While they offer some POS integrations, it’s not their primary strength compared to Square.
  • Complex for Beginners: The vast array of options and API-centric approach can be overwhelming for non-technical users or very small businesses.
  • Customer Support: While improving, their support is often through online channels and less personalised than a dedicated account manager.

Square: The Integrated POS Solution

• Strengths:
  • Seamless In-Person Payments: Square excels with its user-friendly hardware (card readers, POS systems) for physical retail and mobile businesses.
  • Integrated Ecosystem: Offers a complete suite of tools beyond payments, including inventory management, payroll, appointments, and online stores.
  • Simple Pricing: Clear, flat-rate pricing (e.g., 1.75% for in-person, 2.5% for online) simplifies cost understanding, especially for small businesses.
  • Quick Setup: Easy to get started with minimal paperwork.
• Weaknesses:
  • Higher Online Fees: Their online transaction fees can be slightly higher than some competitors for high-volume e-commerce.
  • Less Customisation: While comprehensive, the ecosystem is more closed, offering less customisation than Stripe for complex integrations.
  • Account Holds: Some users report temporary account holds for suspicious activity, which can be disruptive.

PayPal Business: The Recognised Brand

• Strengths:
  • High Brand Recognition & Trust: Customers worldwide trust PayPal, making it a familiar and convenient payment option.
  • Easy Online Setup: Simple to integrate into e-commerce websites and for invoicing.
  • International Transactions: Supports a vast number of currencies and international transfers.
  • Buyer and Seller Protection: Offers robust protection programs for both parties.
• Weaknesses:
  • Higher Transaction Fees: Often has higher transaction fees compared to other dedicated payment processors, especially for online payments.
  • Account Freezes: Similar to Square, accounts can sometimes be frozen due to security concerns, impacting cash flow.
  • Less Competitive for High Volume: The fee structure can become costly for businesses with very high transaction volumes.

Conclusion of Comparison

Pluspayment.co.uk appears to position itself as a strong regional player, focusing on personalised service, competitive cost structures (despite hidden pricing), and rapid fund access—qualities that can be highly attractive to UK SMEs. Its “no MMSC” and “lifetime warranty” promises are significant differentiators.

However, its lack of transparency on pricing and limited detailed company information on the website are notable shortcomings when compared to the openness of global giants like Stripe, Square, and PayPal. While these giants offer broad solutions and clear pricing, they might lack the dedicated account management or speed of payout that Plus Payment Solutions claims to provide.

Businesses should weigh their priorities: Highstreetsurgerylurgan.co.uk Review

• If transparency and extensive online resources are key: Stripe or Square might be better.
• If brand recognition and global online sales are paramount: PayPal is a strong contender.
• If personalised service, rapid payouts, and a focus on cost reduction (with direct engagement) within the UK are priorities: Pluspayment.co.uk might warrant further investigation, specifically requesting a detailed, transparent quote and contract terms.

FAQ

What is Pluspayment.co.uk?

Pluspayment.co.uk is a UK-based provider of payment processing solutions for merchants, offering services for face-to-face, online, and EPOS (Electronic Point of Sale) payments.

Is Pluspayment.co.uk a legitimate company?

Yes, based on the information provided on its website, Pluspayment.co.uk appears to be a legitimate payment solutions provider operating in the United Kingdom.

What types of payment solutions does Pluspayment.co.uk offer?

Pluspayment.co.uk offers face-to-face card machines (countertop, portable, mobile), online payment gateways, virtual terminals, and integrated EPOS systems.

Does Pluspayment.co.uk offer faster payments?

Yes, Pluspayment.co.uk claims to offer same-day or next-day payments for batches reported before 3 pm, which is faster than the industry average of 3-4 working days.

Are there minimum monthly service charges (MMSC) with Pluspayment.co.uk?

No, Pluspayment.co.uk explicitly states that there are no minimum monthly service charges (MMSC fees), meaning merchants pay only as much as they transact. Sendabunch.co.uk Review

Does Pluspayment.co.uk charge PCI non-compliance fees?

No, Pluspayment.co.uk states they track PCI compliance and assist merchants in becoming compliant, thereby ensuring that merchants do not incur PCI non-compliance charges.

What kind of customer support does Pluspayment.co.uk provide?

Pluspayment.co.uk offers 24/7 ongoing customer service and provides a dedicated account manager for each customer to assist through all stages of their service.

Does Pluspayment.co.uk provide a warranty for their terminals?

Yes, all terminals provided by Plus Payment Solutions come with a lifetime warranty, and if a problem cannot be fixed over the phone, a new terminal is dispatched within 24 hours.

How quickly can I set up services with Pluspayment.co.uk?

Pluspayment.co.uk claims an optimised application, delivery, and setup process, allowing businesses to start transacting in 3 working days after their application.

How can I get a quote from Pluspayment.co.uk?

You can get a quote by filling out the contact form on their website or by calling their provided phone number. They also offer to help with cost reduction calculations if you upload your current statement. Ggmaths.co.uk Review

Does Pluspayment.co.uk offer real-time analytics?

Yes, Pluspayment.co.uk provides a free online dashboard and a mobile analytics app (for iOS and Android) that allows merchants to view, track, and manage transactions and reports in real time.

Are Pluspayment.co.uk’s systems secure?

Yes, Pluspayment.co.uk states that all their systems are safe, reliable, secure, and compliant with industry security standards.

Can Pluspayment.co.uk help me switch from my current payment provider?

Yes, Pluspayment.co.uk offers switching support on a case-by-case basis, helping merchants with cost reduction calculations and advising on cancellation costs from their current provider.

What is the primary difference between countertop, portable, and mobile terminals offered by Pluspayment.co.uk?

Countertop terminals are fixed and use cable connectivity; portable terminals are wireless within premises (Bluetooth/Wifi) with a 100m range; mobile terminals work anywhere in the UK via GPRS/Wifi with an integrated SIM for on-the-go payments.

Does Pluspayment.co.uk offer virtual terminals?

Yes, Pluspayment.co.uk offers a web-based virtual terminal that enables businesses to accept payments over the phone and set up recurring payments remotely. Framesoftwickenham.co.uk Review

What kind of EPOS systems does Pluspayment.co.uk provide?

Pluspayment.co.uk offers integrated hardware and software EPOS systems that are fully customisable, allow merchants to receive orders in-store, online, and via apps, and are easy to set up.

Is the pricing for Pluspayment.co.uk transparent on their website?

No, the website does not disclose specific pricing, transaction fees, or subscription costs upfront. Merchants need to request a personalised quote.

How does Pluspayment.co.uk claim to offer “guaranteed cost reduction”?

They claim to have worked with various providers for years to select the superior options, allowing them to offer the lowest processing rates in the market and assist merchants in reducing their overall payment processing costs.

What should I consider before signing a contract with Pluspayment.co.uk?

Before signing, thoroughly review the full contract for details on specific pricing, any potential hidden fees, contract length, early termination clauses, and equipment return policies, as these are not explicitly detailed on their public website.

What alternatives to Pluspayment.co.uk are available in the UK?

Well-known alternatives in the UK include Stripe, Square, PayPal Business, Worldpay, Barclaycard Payments, Elavon, and Global Payments, all offering various payment processing solutions. Waudbys.co.uk Review