Charcoal.pro Review

Based on looking at the website, Charcoal.pro appears to be a legitimate manufacturer and bulk supplier of coconut shell charcoal briquettes for shisha.

However, as the product is primarily for shisha/hookah use, which is generally discouraged due to health concerns and association with undesirable activities, this review will focus on the site’s operational legitimacy and provide ethical alternatives for legitimate charcoal uses.

Overall Review Summary:

• Website Focus: Wholesale supplier of coconut charcoal briquettes for shisha/hookah.
• Company Name: PT Coco Total Karbon Indonesia
• Location: Magelang, Central Java, Indonesia
• Certifications: ISO 9001:2015 certified, REACH-compliant
• Quality Control: 8-step quality control process, independent lab testing University of Gajah Mada, Semarang, Beckjorindo, Carsurin laboratories.
• Production Capacity: 10 tons/day 300 tons/month.
• Minimum Order: 18 tons 20″ft container for most destinations. 1 ton for USA, Russia LCL container.
• Payment Terms: TT Bank Transfer for USD, Euro, Yuan, USDT. 50% down payment, 50% upon photocopy of B/L and COO. LC accepted for orders of 10+ containers.
• Transparency: Provides factory address, owner/team details, production videos, and detailed FAQ.
• Ethical Considerations: While the company itself appears professionally run, the primary product shisha charcoal is linked to a practice that is generally discouraged due to health risks and its cultural association with activities often considered non-beneficial.

Charcoal.pro presents itself as a highly professional and transparent operation. They offer comprehensive details about their manufacturing process, quality control measures, certifications, and even introduce their leadership and departmental heads with their respective contact emails. This level of detail, including factory tours, independent lab testing reports, and explicit payment terms, strongly suggests a credible business. They explicitly state their focus on bulk and wholesale supply, which aligns with their detailed logistical information on shipping and export documents. However, the use of “shisha” or “hookah” coals raises a flag. From an ethical standpoint, the consumption of shisha and hookah is widely discouraged due to its detrimental health effects, which often outweigh any perceived benefits. It’s an activity that can lead to addiction and is associated with environments that may not align with sound ethical principles. Therefore, while Charcoal.pro appears to be a legitimate business in its operations, the purpose of its primary product should be considered by the discerning consumer.

Best Alternatives for Ethical Charcoal Uses Non-Hookah:

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For those seeking charcoal for permissible and beneficial uses, such as water purification, odor absorption, or artistic endeavors, here are some ethical and widely available alternatives:

• Activated Carbon Filters:

  

  • Key Features: Highly porous, excellent for removing impurities from water and air, large surface area.
  • Average Price: Varies widely based on application e.g., faucet filters, whole-house systems, air purifiers.
  • Pros: Effective, widely used in various industries, environmentally friendly when sourced ethically.
  • Cons: Requires replacement, initial cost can be higher for comprehensive systems.

• Bamboo Charcoal Bags:

  • Key Features: Natural odor absorber, air purifier, sustainable bamboo source.
  • Average Price: $15 – $30 for a multi-pack.
  • Pros: Reusable recharge in sunlight, chemical-free, aesthetically pleasing.
  • Cons: Slower acting than chemical air fresheners, needs periodic sun exposure.

• Drawing Charcoal Sets:

  • Key Features: Used for art and drawing, comes in various forms vine, compressed.
  • Average Price: $10 – $40 depending on set size and brand.
  • Pros: Versatile for artistic expression, natural material, accessible.
  • Cons: Can be messy, requires fixative to prevent smudging.

• Biochar for Soil Amendment:

  • Key Features: Enhances soil fertility, retains water and nutrients, sequesters carbon.
  • Average Price: $20 – $50 for a small bag, bulk pricing varies.
  • Pros: Environmentally beneficial, improves agricultural output, long-lasting.
  • Cons: Can alter soil pH, initial cost may be higher than traditional fertilizers.

• Hardwood Lump Charcoal for grilling:

  • Key Features: 100% natural wood, no binders or fillers, imparts natural smoky flavor.
  • Average Price: $20 – $40 for a 20lb bag.
  • Pros: Burns hotter and cleaner than briquettes, natural flavor, versatile for various cooking methods.
  • Cons: Irregular sizes, can be more expensive than standard briquettes, less consistent burn.

• Charcoal Toothpaste Non-Ingested:

  • Key Features: Whitening properties through adsorption, natural ingredients. Note: Ensure it’s for external use and not to be ingested.
  • Average Price: $5 – $15 per tube.
  • Pros: Natural alternative for teeth whitening, can help with bad breath.
  • Cons: Can be abrasive if overused, limited long-term studies on enamel effects.

• Charcoal Face Masks:

  • Key Features: Detoxifying, helps draw out impurities and excess oil from skin.
  • Average Price: $10 – $30 per mask or tube.
  • Pros: Effective for oily/acne-prone skin, readily available.
  • Cons: Can be drying for some skin types, requires consistent use for best results.

Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.

IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

Charcoal.pro Review & First Look

Based on a thorough examination of its website, Charcoal.pro positions itself as a robust and transparent manufacturer and wholesale supplier of coconut shell charcoal briquettes, primarily for shisha and hookah use.

The site’s detailed content, including specifications, certifications, and operational insights, creates a strong impression of a legitimate and professional entity.

However, the very nature of its primary product, shisha charcoal, immediately raises ethical concerns that should be considered by any potential buyer.

The homepage emphasizes key selling points like “100% natural coconut shell charcoal briquettes,” “2+ hours of burning time,” “1.6% ash content,” and being “Free from smell & odor.” These are crucial metrics for charcoal quality, particularly in the shisha industry. The site highlights its direct factory supply from Indonesia, ensuring consistency and competitive pricing. They boast of being “Trusted by 20+ hookah coals brands from the U.S., Australia, Russia, the Arab Emirates, Lebanon, Turkey, Britain, the Czech Republic, etc.,” which suggests a significant global reach and established customer base.

The first impression is one of professionalism and meticulous detail. Lease2buycars.com Review

They list various cube sizes e.g., 20x20x20 mm, 25x25x25 mm as “most popular size” and other forms like “Finger / Stix,” “Hexa,” and “Octa,” catering to diverse market needs.

This level of specificity is commendable and builds confidence in their manufacturing capabilities.

While the site is well-structured and informative, the underlying product’s association with shisha/hookah use means that despite the operational legitimacy, the ethical implications of supporting such a product cannot be overlooked.

Initial Impressions of Transparency and Legitimacy

Charcoal.pro goes to great lengths to establish its legitimacy. They provide a physical factory address Jl. Mayor Unus Km 1.5 Magelang, Central Java Indonesia, details about their legal entity PT Coco Total Karbon Indonesia, and even a Google Maps link. This is a significant indicator of transparency, as many less reputable online businesses hide their physical locations. The website also features a “Factory Virtual Tour” and numerous photos and videos of their production process, team, and facilities, further reinforcing their authenticity. The inclusion of ISO 9001:2015 certification for quality management systems and a mention of being REACH-compliant Registration, Evaluation, Authorisation and Restriction of Chemicals are crucial for international trade and indicate adherence to global standards. This level of detail is impressive for a B2B supplier and shows a commitment to quality and regulatory compliance, which are key aspects of a trustworthy operation.

Discouragement of Hookah/Shisha Use

While Charcoal.pro presents a compelling case for its manufacturing prowess, it’s vital to address the elephant in the room: the product’s primary use for shisha or hookah. From a health and ethical perspective, the consumption of shisha is highly discouraged. According to the World Health Organization WHO, a single session of shisha smoking can expose a person to the same amount of smoke as smoking 100 or more cigarettes. This includes harmful substances like carbon monoxide, heavy metals, and carcinogens, leading to increased risks of lung cancer, heart disease, and other serious health conditions. Furthermore, the social environments often associated with shisha consumption might not always align with sound ethical principles, potentially fostering idleness or other unproductive activities. Therefore, while Charcoal.pro may be a legitimate business, its product’s application directly contradicts principles of health and well-being. Individuals are strongly advised to seek alternatives that promote physical health and engage in activities that foster personal and communal benefit. Cremationny.com Review

Charcoal.pro Features

Charcoal.pro’s website outlines a comprehensive set of features related to its coconut shell charcoal briquettes, emphasizing quality, consistency, and customization for bulk buyers.

Their detailed approach extends from raw material sourcing to packaging and delivery, highlighting a well-structured production pipeline designed to meet stringent international wholesale demands.

Quality Control and Certifications

The site prominently features its commitment to quality control, which is paramount for a bulk supplier. They state that their factory, PT Coco Total Karbon Indonesia, is ISO 9001:2015 certified, indicating adherence to internationally recognized quality management standards. This certification is a strong credibility booster for potential international buyers. Furthermore, they claim to be the “first plant in Indonesia to apply fully integrated quality control at all stages of production,” detailing an “8-step quality control” process from raw material roasting to final packaging. Each batch of products is subjected to internal checks by their QC team and then tested by an independent laboratory mentioning University of Gajah Mada, Semarang, Beckjorindo, and Carsurin laboratories. This dual-layer verification, including drop tests and ash content analysis, aims to ensure consistent quality and specifications, like the boasted 1.6% ash content for their “Platinum” grade. Such rigorous testing protocols and third-party verification are crucial for maintaining trust and delivering on promised product quality for bulk orders.

Product Specifications and Variety

Charcoal.pro offers an extensive range of coconut charcoal briquette specifications and shapes, catering to diverse market demands. They list 11 types of briquettes, including various cube sizes e.g., 20x20x20 mm, 25x25x25 mm, 26x26x26 mm, 30x30x30 mm, along with unique shapes like Finger / Stix, Hexa, Octa, Flat / Slab, Dome, and Cloud / Lotus. This variety allows clients to choose specific dimensions and forms tailored to their brand or regional preferences. Key specifications highlighted include:

• 100% odorless, free from smell
• 2+ hours of burning time
• Burning Temperature 650°C
• Free from chemicals and cracks
• Precise cutting & shape & weight
• Ash content: 1.9 – 2.2% for “Super Premium,” 1.6 – 1.9% for “Platinum”
• Calorific value: 7500 cal
• Moisture: 6-8%
• Fixed carbon: 75-80%
• Ignition time: 8-12 min
• Volatile matter: 12-14%

They also emphasize using “100% natural coconut charcoal shells” and “food grade tapioca” as a binder, along with “spring water with pH 5.7,” underscoring a commitment to natural, chemical-free production. Hsartinc.com Review

OEM Manufacturing and Packaging

A significant feature for bulk buyers is Charcoal.pro’s OEM Original Equipment Manufacturer capability, allowing clients to have coconut charcoal briquettes manufactured and packaged under their own brand or private label. This service includes custom packaging designs, with options for full-color printing, lamination, embossing, and UV spot printing on FSC® certified paper. They offer various packaging sizes e.g., 250gr, 500gr, 1kg, 2kg inner boxes, and 10kg, 12kg, 15kg, 20kg master boxes. This flexibility in branding and packaging is crucial for wholesale clients looking to establish or expand their own product lines without needing to set up their own manufacturing facilities. The company also states they “keep your design secret, sign NDA and make it is safe from your competitors,” providing an added layer of business security for their clients. This robust OEM service is a key differentiator for Charcoal.pro in the bulk charcoal market.

Charcoal.pro Cons

While Charcoal.pro presents a highly professional and transparent front, the primary drawback is inextricably linked to the core product it offers: charcoal specifically for shisha and hookah use.

This association brings with it significant ethical and health concerns that override any operational efficiencies.

Health and Ethical Concerns with Shisha Products

The most significant “con” of Charcoal.pro, despite its operational excellence, is its direct support for the shisha industry. Shisha smoking is a documented health hazard. According to a 2017 study published in the Journal of Environmental and Public Health, hookah smoke contains numerous toxicants known to cause cancer, heart disease, and lung disease. A typical hour-long shisha session involves inhaling 100 to 200 times the volume of smoke inhaled from a single cigarette. This exposure to carcinogens e.g., polycyclic aromatic hydrocarbons, heavy metals and high levels of carbon monoxide far surpasses that of conventional cigarettes.

Ethically, promoting a product that facilitates such harmful consumption is problematic. Chris-pharma.net Review

While the manufacturer might argue they are simply providing a commodity, the explicit marketing for “shisha” and “hookah coals” ties their business directly to a practice that leads to addiction, chronic diseases, and premature death.

From a perspective that prioritizes health and well-being, any product that contributes to such harm, even indirectly, carries a significant negative ethical weight. This is not merely a matter of personal choice.

Public health data consistently shows the severe detrimental effects of shisha smoking.

Therefore, for those committed to ethical consumption and avoiding harmful products, Charcoal.pro’s offerings pose a fundamental conflict, regardless of their impressive operational quality.

Charcoal.pro Alternatives

Given the ethical considerations surrounding shisha/hookah charcoal, it’s crucial to explore alternatives that align with principles of health, well-being, and beneficial use of charcoal. Skylankatours.com Review

The alternatives presented here focus on legitimate and advantageous applications of charcoal, moving away from recreational consumption that carries significant health risks.

These products leverage charcoal’s natural properties for purification, absorption, and artistic expression, offering constructive uses for this versatile material.

Here are seven ethical and widely available alternatives to shisha charcoal:

• Activated Carbon Water Filters

  Otgfitness.com Review

  • Key Features: Utilizes granular or block activated carbon to remove chlorine, sediment, volatile organic compounds VOCs, and odors from tap water. Crucial for improving taste and safety.
  • Average Price: $20 – $100 for various filter types pitcher, faucet, under-sink.
  • Pros: Significantly improves water quality, easy to use, environmentally friendlier than bottled water.
  • Cons: Requires periodic replacement, does not remove all contaminants like bacteria or minerals.

• Bamboo Charcoal Air Purifying Bags

  • Key Features: Natural, chemical-free odor absorbers made from porous bamboo charcoal. They absorb moisture, allergens, and pollutants.
  • Pros: Reusable for up to two years recharged in sunlight, non-toxic, effective in small spaces like closets, cars, and refrigerators.
  • Cons: Not as powerful as electric air purifiers, slower to show results.

• Hardwood Lump Charcoal for Grilling

  • Key Features: Made from pure hardwood, no additives or fillers, burns hotter and cleaner than briquettes, imparts a natural smoky flavor.
  • Pros: Excellent for grilling and smoking food, offers superior flavor, natural and additive-free.
  • Cons: Irregularly shaped pieces can be harder to manage, may produce more sparks initially.

• Biochar Soil Amendment

  • Key Features: A highly porous form of charcoal produced by pyrolysis, used to enrich soil. It improves water retention, nutrient availability, and microbial activity.
  • Average Price: $25 – $60 for a small bag e.g., 5-10 lbs.
  • Pros: Long-lasting soil improvement, helps sequester carbon, boosts plant growth and health.
  • Cons: Can be expensive for large-scale application, requires careful application to avoid pH imbalance.

• Charcoal Drawing Sticks/Pencils

  • Key Features: Art supplies made from charred wood, used for sketching, drawing, and creating rich, dark tones. Available in various hardness levels.
  • Average Price: $10 – $30 for an assorted set.
  • Pros: Versatile artistic medium, produces expressive lines and shades, natural material.
  • Cons: Can be messy and easily smudged, requires fixative for permanent artwork.

• Charcoal Face Masks Cosmetic Webkidukan.com Review

  • Key Features: Skincare products formulated with activated charcoal to draw out impurities, toxins, and excess oil from the skin.
  • Pros: Effective for deep cleansing and reducing acne breakouts, widely available.
  • Cons: Can be drying for sensitive skin, some formulations may contain synthetic ingredients.
• Activated Charcoal for Pet Odor Control

  • Key Features: Used in pet litter boxes, cages, and air filters to absorb and neutralize odors.
  • Average Price: $10 – $25 for a container of granules or inserts.
  • Pros: Chemical-free, safe for pets, effective at controlling strong odors.
  • Cons: Requires regular replacement or regeneration, not a substitute for proper cleaning.

How to Cancel Charcoal.pro Subscription

It is important to note that Charcoal.pro operates as a business-to-business B2B wholesale supplier, not a consumer-facing service with subscriptions or free trials in the traditional sense. Their business model revolves around bulk orders of coconut charcoal briquettes, typically requiring a minimum order quantity MOQ of 18 tons for most international shipments. Therefore, there is no “subscription” to cancel or a “free trial” in the way one might unsubscribe from a software service or streaming platform.

Instead, their interactions involve one-time bulk purchases or ongoing supply agreements for specific quantities over defined periods. If a buyer has an existing contract or order with Charcoal.pro, any “cancellation” would fall under the terms of their established purchase agreement or supply contract. This would typically involve direct communication with their sales or export department.

Understanding the B2B Order Process

Charcoal.pro’s process for engaging with customers is clearly laid out on their website:

1. Product Specification Selection: Buyers choose the type and specifications of charcoal briquettes needed e.g., Super Premium, Platinum, specific sizes.
2. Contact for Price and Availability: Buyers initiate contact via WhatsApp or email [email protected] to get pricing and confirm production dates.
3. Invoice Issuance: Charcoal.pro issues an invoice for the agreed-upon order.
4. Payment Terms: A 50% down payment is required to commence production and packaging printing. The remaining 50% is due upon receipt of a photocopy of the Bill of Lading B/L and Certificate of Origin COO.
5. Production and Shipment: Production takes approximately 10 days for a 20ft container 18 tons and 14 days for a 40ft container 25 tons. Shipping times vary by destination.

Given this structure, any “cancellation” would involve discussions about the status of the order e.g., whether production has started, goods have been shipped and potential financial implications as outlined in their contractual terms. Gpstake.com Review

For instance, if production has already commenced, the down payment might be non-refundable, or penalties could apply depending on the agreement.

It’s crucial for any client to carefully review the terms of their specific purchase order or contract with PT Coco Total Karbon Indonesia before attempting to alter or cancel an order.

Charcoal.pro Pricing

Charcoal.pro operates on a wholesale, bulk-supply model, meaning their pricing is not publicly listed on their website in the way a retail product might be. Instead, potential buyers are explicitly instructed to “Chat to get the price” or “Ask our expert about the price and specifications.” This approach is standard for B2B transactions, where prices often vary based on order volume, specific product specifications e.g., “Super Premium” vs. “Platinum” quality, cube size, ash content, packaging customization, shipping destination, and prevailing market conditions for raw materials coconut shells.

Requesting a Quote and Payment Terms

To obtain pricing from Charcoal.pro, businesses need to:

1. Contact their sales team: This can be done via WhatsApp +628118797070 or email [email protected].
2. Specify requirements: Buyers will need to provide details such as the desired product type e.g., Cube 25x25x25mm, Hexa, quantity e.g., 18 tons for a 20ft container, and target destination.
3. Receive a customized quote: Charcoal.pro will then provide a proforma invoice or quotation tailored to the specific request.

Regarding payment terms, Charcoal.pro outlines a clear structure: Atlanticmc.net Review

• Currencies Accepted: USD, Euro, Yuan, USDT.
• Payment Method: Bank transfer TT via SWIFT to their corporate accounts in Indonesia Bank of Danamon for Euro, BCA for USD and Yuan. They explicitly state they do not accept Western Union, PayPal except for samples, or other non-bankable methods for bulk orders.
• Payment Schedule:
  • 50% Down Payment: Required to initiate production of coconut charcoal briquettes and printing of custom boxes.
  • 50% Remaining Payment: Due upon receipt of a photocopy of the Bill of Lading B/L and Certificate of Origin COO, after the container has been shipped.
• Letters of Credit L/C: Accepted for orders of 10 or more containers L/C at sight for all countries.
• Incoterms: They offer payment terms such as FOB Free On Board, CNF Cost and Freight, CIF Cost, Insurance, and Freight, and EXW Ex Works.

This tiered payment approach with a substantial down payment is typical for large-scale manufacturing and export, covering initial production costs and securing the order.

The transparency in their payment process adds to their perceived legitimacy, ensuring that all financial transactions are conducted through official channels.

Charcoal.pro vs. Competitors

When evaluating Charcoal.pro against its competitors in the coconut charcoal briquette market, particularly for shisha use, several factors stand out.

Charcoal.pro distinguishes itself through its rigorous quality control, significant production capacity, and high level of transparency regarding its operations and team.

Many competitors in this niche market, especially those catering to bulk buyers, might not offer the same depth of verifiable information. Greenfleetgarage.com Review

Differentiating Factors of Charcoal.pro

1. Comprehensive Quality Control & Certifications: Charcoal.pro emphasizes its ISO 9001:2015 certification and an “8-step quality control” process, which includes internal checks and independent laboratory testing. This level of documented and third-party-verified quality assurance is a significant differentiator. Many smaller or less established factories might lack such certifications or robust QC protocols, leading to inconsistent product quality. For example, a competitor might claim “premium quality” but without specific ash content guarantees verified by independent labs, which Charcoal.pro provides e.g., Platinum grade with 1.6% ash content.
2. Transparency and Accessibility: The website provides extensive details about their factory location, legal entity PT Coco Total Karbon Indonesia, production capacity 10 tons/day, and even introduces key personnel with their direct email contacts. They offer a “Factory Virtual Tour” and encourage physical visits, which builds immense trust. In contrast, many competitors might simply list a product catalog without disclosing detailed operational information, making it harder for potential buyers to vet their legitimacy.
3. OEM and Customization Capabilities: Charcoal.pro’s robust OEM service, allowing for private labeling with custom packaging printing on FSC® certified paper and NDAs for design secrecy, is a strong competitive advantage. While some competitors might offer white-labeling, the breadth of customization options and commitment to intellectual property protection demonstrated by Charcoal.pro is notable.
4. Established Export Network and Documentation: Their detailed information on minimum order quantities, payment terms including L/C for large orders, various Incoterms FOB, CIF, etc., and comprehensive export documentation Bill of Lading, Certificate of Origin, MSDS, etc. signals a well-oiled international trade operation. This reduces logistical risks for bulk buyers, as they are dealing with an experienced exporter. Smaller competitors might struggle with complex international shipping and documentation, leading to delays or complications.

General Market Competition

The global market for coconut charcoal briquettes, particularly for shisha, is competitive, with numerous manufacturers primarily located in Indonesia, Sri Lanka, and India. Competitors often vie on price, burning time, ash content, and purity. However, where Charcoal.pro attempts to stand out is through its “super premium” and “platinum” grades, promising ultra-low ash content as low as 1.4% from specific raw material sources and superior burning characteristics. While other suppliers might offer cheaper alternatives, they might not match Charcoal.pro’s documented consistency, advanced drying methods gas ovens vs. wood stoves, or the integrated 8-step quality control process. The sheer volume of information and professional presentation on Charcoal.pro’s website aims to position them as a top-tier, reliable, and trustworthy partner for large-scale importers and distributors.

FAQ

What is Charcoal.pro?

Charcoal.pro is the online presence of PT Coco Total Karbon Indonesia, a manufacturer and wholesale bulk supplier of 100% natural coconut shell charcoal briquettes, primarily for shisha and hookah use, based in Magelang, Central Java, Indonesia.

What products does Charcoal.pro offer?

Charcoal.pro offers a wide range of coconut charcoal briquettes for shisha, including various cube sizes e.g., 20x20x20 mm, 25x25x25 mm, and unique shapes like Finger/Stix, Hexa, Octa, Flat/Slab, Dome, and Cloud/Lotus.

They also offer “Super Premium” and “Platinum” quality grades with varying ash content.

Is Charcoal.pro a legitimate company?

Yes, based on the information provided on their website, Charcoal.pro PT Coco Total Karbon Indonesia appears to be a legitimate and transparent company. Thebuffalogroup.com Review

They provide a physical factory address, legal entity details, ISO 9001:2015 certification, details of their production process, and contact information for their team members.

Where is Charcoal.pro located?

Charcoal.pro’s factory, PT Coco Total Karbon Indonesia, is located at Jl.

Mayor Unus Km 1.5, Magelang 56172, Central Java, Indonesia.

What are the key specifications of Charcoal.pro’s briquettes?

Their briquettes are stated to be 100% odorless, free from chemicals and cracks, have 2+ hours of burning time, a burning temperature of 650°C, and ash content between 1.6% and 2.2% depending on the grade.

They also list calorific value, moisture, fixed carbon, and volatile matter. Cndcsy.en.alibaba.com Review

Does Charcoal.pro offer OEM services?

Yes, Charcoal.pro specializes in OEM Original Equipment Manufacturer services, allowing clients to receive coconut charcoal briquettes manufactured and packaged under their own private label and brand design.

They offer custom printing for inner and master boxes.

What are Charcoal.pro’s minimum order quantities MOQ?

For most international destinations, the minimum order quantity is 18 tons a 20″ft container. For the USA and Russia, it’s possible to order 1 ton via LCL Less than Container Load container.

What are Charcoal.pro’s payment terms?

Charcoal.pro accepts payments via bank transfer TT via SWIFT in USD, Euro, Yuan, and USDT.

They require a 50% down payment to start production and the remaining 50% upon receipt of a photocopy of the Bill of Lading and Certificate of Origin after shipment. Bugcutter.com Review

They accept L/C for orders of 10 or more containers.

How long does production take at Charcoal.pro?

Production time for a 20″ft 18 tons container is approximately 10 days, and for a 40″ft 25 tons container, it’s 14 days.

Custom packaging printing may take an additional 2-3 weeks.

Can I get a sample from Charcoal.pro?

Yes, Charcoal.pro offers free 1 kg samples of cube-size coconut charcoal briquettes.

However, the customer is responsible for the shipping costs via DHL, FedEx, EMS, or CDEK. France-barnums.com Review

What quality control measures does Charcoal.pro employ?

Charcoal.pro implements an 8-step quality control process from raw material to packaging.

Their factory is ISO 9001:2015 certified, and each batch of briquettes undergoes independent laboratory testing for quality assurance.

What certifications does Charcoal.pro have?

Charcoal.pro’s factory is ISO 9001:2015 certified for production technology and quality control.

They also mention being REACH-compliant and provide ROA Report of Analysis, SHT Self Heating Test, and MSDS Material Safety Data Sheet documents.

Can I visit the Charcoal.pro factory?

Yes, Charcoal.pro warmly welcomes visitors to their factory in Magelang, Indonesia. Merakiharrogate.com Review

They offer assistance with airport pick-up and accommodation arrangements.

What is the production capacity of Charcoal.pro?

Charcoal.pro has a production capacity of 10 tons of coconut charcoal briquettes per day, or 300 tons per month, utilizing two production lines and seven gas ovens.

How does Charcoal.pro ensure consistent quality for repeat orders?

They maintain samples of each batch of coconut shisha charcoal to ensure the same quality and characteristics for repeat bulk orders.

Additionally, their ISO 9001:2015 certification and independent lab testing aim for consistent quality.

What shipping options does Charcoal.pro offer?

They ship worldwide from the ports of Semarang IDSRG or Surabaya IDSUB in Indonesia.

They offer various Incoterms such as FOB, CNF, CIF, and EXW, and can recommend shipping lines.

Are Charcoal.pro’s briquettes made with chemicals?

No, Charcoal.pro states their briquettes are made from “100% natural coconut shells” without any mixtures of wood or artificial chemicals, using food-grade tapioca as a binder and spring water.

Who are the key people at Charcoal.pro?

The website introduces key personnel including Henry Gosalim Owner, Wilson Gosalim Co-owner, Commissioner, Gatot Wibowo Director, Head of R&D, Setiawati Trisno Head of Finance, Elang Wibowo Head of Grinding and Crusher, Erik Eka Head of Warehouse and Purchasing, Krisna Wibawa Head of Quality Control, Ibu Siti Head of Packaging, and Greg Ryabtsev Coconut charcoal expert.

Does Charcoal.pro provide export documents?

Yes, they provide a full package of export documents, including Bill of Lading, Invoice, Packing list, Certificate of Origin, Export Declaration, Self Heating Test SHT, Result of Analysis ROA, Factory Audit FA, and Manufacturer’s material safety data sheet MSDS.

Why is shisha use discouraged, despite Charcoal.pro’s quality?

Shisha hookah use is strongly discouraged due to significant health risks.

A single shisha session can expose users to the same amount of smoke as 100 or more cigarettes, including high levels of carbon monoxide, heavy metals, and carcinogens, leading to increased risks of lung cancer, heart disease, and other severe health issues.

The ethical concern arises from the product’s primary association with an activity detrimental to health.undefined