Personal-careservices.co.uk Review

Based on looking at the website, personal-careservices.co.uk appears to be a legitimate provider of domiciliary and palliative care services. They clearly outline their mission, services, and commitment to client-centred care. The presence of detailed contact information, CQC registration details, and client testimonials adds to their credibility. However, a notable element that requires careful consideration for those seeking ethically aligned services is the inclusion of “Wealth Management” within their navigation menu. While care services themselves are beneficial, the offering of conventional wealth management, which typically involves interest-based financial products (riba), introduces an ethical concern from an Islamic perspective.

Overall Review Summary:

• Website Clarity: Excellent, services are clearly defined.
• Contact Information: Fully provided, including phone, email, and physical address.
• Regulatory Compliance: CQC registration number prominently displayed (1-102477663).
• Client Testimonials: Numerous positive testimonials from named individuals.
• Service Range: Comprehensive, covering domiciliary, palliative, domestic, and companionship care.
• Ethical Consideration (Islamic Perspective): Concern due to “Wealth Management” service, which is likely to involve interest-based dealings.
• Transparency: Good, with links to privacy statement and complaints procedure.

While personal-careservices.co.uk presents itself as a compassionate and professional care provider, the inclusion of “Wealth Management” is a critical point of divergence for those committed to Islamic financial principles. Interest (riba) is strictly prohibited in Islam, and conventional wealth management services almost invariably incorporate interest-bearing investments, loans, or savings products. For individuals and families seeking care services who also wish to ensure all their dealings align with Islamic ethics, this aspect necessitates a cautious approach. It is imperative to clarify the nature of any financial services offered and ensure they are entirely free from riba if this is a concern. Otherwise, the care services themselves appear to be provided with integrity and a focus on dignity for vulnerable individuals.

Best Ethical Alternatives for Care Services (Non-Financial):

1. Care Quality Commission (CQC) Registered Care Providers:

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   • Key Features: National regulator for health and social care services in England. Provides ratings and reports on providers, ensuring quality and safety.
   • Average Price: Varies significantly based on care needs and location.
   • Pros: Independent oversight, comprehensive reports, helps find verified and regulated providers.
   • Cons: Not a direct service provider; requires individual research.

2. Age UK Care and Support Services:

   • Key Features: Provides a wide range of services for older people, including home care, advice, and companionship. Focus on empowering older individuals.
   • Average Price: Varies; some services may be subsidised or free, others chargeable.
   • Pros: Reputable charity, wide network, holistic approach to elderly welfare.
   • Cons: Primarily focused on the elderly, may not cover all complex care needs.

3. NHS Social Care Services:

   • Key Features: Provides information and access to local authority social care assessments and services for those eligible.
   • Average Price: Subject to means-testing; some services may be free, others charged.
   • Pros: Government-backed, covers essential care needs, local authority support.
   • Cons: Bureaucratic processes, eligibility criteria can be strict, may not offer as much choice.

4. Home Instead:

   • Key Features: Specialises in non-medical in-home care for seniors, focusing on companionship, personal care, and home help. Known for matching clients with compatible caregivers.
   • Average Price: Typically hourly rates, varies by region and service intensity (e.g., £20-£30 per hour).
   • Pros: Personalised approach, highly rated for client satisfaction, strong emphasis on relationships.
   • Cons: Can be more expensive than some alternatives, limited to non-medical care.

5. Right at Home UK:

   • Key Features: Offers a range of personalised care services, including personal care, companionship, dementia care, and live-in care, aiming to help clients stay independent at home.
   • Average Price: Varies based on location and specific care plan.
   • Pros: Tailored care plans, strong focus on quality and dignity, good reputation in the sector.
   • Cons: Price can be a factor for extensive care, availability may vary by franchise location.

6. Visiting Angels UK:

   • Key Features: Provides non-medical home care services, emphasising continuity of care, where clients often have the same caregiver for consistency. Services include personal care, companionship, and respite.
   • Average Price: Hourly rates, comparable to other private care providers.
   • Pros: Strong focus on caregiver-client matching, continuity of care, person-centred approach.
   • Cons: Primarily non-medical care, may have limited reach in some rural areas.

7. Local Authority Social Services Departments:

   • Key Features: The primary point of contact for adult social care in the UK. They conduct assessments to determine care needs and can signpost to local providers or provide direct support.
   • Average Price: Means-tested.
   • Pros: Official gateway to public care funding and support, comprehensive assessment.
   • Cons: Waiting lists can be long, eligibility criteria can be strict, less flexibility than private options.

Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.

IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

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personal-careservices.co.uk Review & First Look

Based on an initial review of personal-careservices.co.uk, the website clearly presents itself as a dedicated provider of domiciliary and palliative care services in the North West of England, specifically from Skelmersdale, Lancashire. The homepage immediately conveys a sense of compassion and commitment, encapsulated by the quote from Director Nicola Connolly: “Care shouldn’t be seen as a job, but as having an extended family.” This sets a warm and approachable tone, which is vital for a service dealing with vulnerable individuals.

Initial Impressions and User Experience

The website’s design is clean and functional, prioritising clear navigation and accessibility of information. Key sections like “Our Story,” “Care Services,” “Jobs,” “FAQs,” and “Contact Us” are prominently displayed, making it straightforward for users to find what they’re looking for. The use of clear headings and concise paragraphs ensures readability, which is crucial for a demographic that may include older users or those under stress while seeking care for loved ones.

Transparency and Credibility Indicators

Personal-careservices.co.uk takes several steps to establish trust and credibility. They openly display their CQC (Care Quality Commission) Registration No.: 1-102477663. The CQC is the independent regulator of health and social care in England, and a registered number is a strong indicator of legitimacy and adherence to national standards. Furthermore, detailed contact information, including a physical address, phone number, and email, is readily available. This transparency is a cornerstone for any reputable care provider, allowing easy verification and direct communication.

Client-Centred Approach

A significant positive impression comes from their “Our Client Focus Plan,” presented as a series of “I want…” statements. These statements, such as “I want you to turn up at the time we agreed and give your best every visit” or “I want to feel in control of my care and support,” demonstrate a deep understanding of client needs and expectations. This approach suggests a commitment to dignity, respect, and individualised care, aligning with best practices in the sector.

The Ethical Quandary: Wealth Management on personal-careservices.co.uk

While the primary focus of personal-careservices.co.uk is admirable and seemingly ethical in its provision of care, a critical point of concern arises from the inclusion of “Wealth Management” within its main navigation menu. For those adhering to Islamic financial principles, this immediately flags a potential issue, as conventional wealth management typically involves practices that are considered impermissible (haram) due to their reliance on interest (riba). Holidayhomes.co.uk Review

Understanding Riba and its Prohibition in Islam

Riba, often translated as ‘interest’ or ‘usury,’ is unequivocally prohibited in Islam. This prohibition is rooted in the Quran and Sunnah, aiming to promote economic justice, discourage exploitation, and encourage real economic activity based on risk-sharing rather than guaranteed returns from mere monetary transactions.

• Quranic Verses: The Quran explicitly condemns riba in several verses, such as Surah Al-Baqarah (2:275-280).
• Prophetic Sayings: The Prophet Muhammad (PBUH) also condemned those who deal in riba, those who consume it, and those who record it.
• Economic Impact: The prohibition is seen as a safeguard against inflation, economic inequality, and the concentration of wealth in a few hands. It promotes risk-sharing partnerships over debt-based systems.

Conventional Wealth Management and Riba

Traditional wealth management services, by their very nature, are deeply intertwined with interest-based financial instruments. This can include:

• Interest-bearing Savings Accounts: Where returns are generated from interest.
• Conventional Loans: Including mortgages, personal loans, and business loans that involve interest payments.
• Bonds: Which typically pay fixed interest rates.
• Conventional Stock Investments: While stocks themselves might be permissible, portfolios often include companies dealing significantly in interest, or funds that are not Sharia-compliant.
• Insurance Products: Many conventional insurance policies involve elements of uncertainty (gharar) and interest.

Implications for a Muslim User

For a Muslim seeking care services, the presence of “Wealth Management” on a website offering such sensitive and vital support could create confusion or inadvertently lead them towards impermissible financial dealings. It suggests a potential bundled service, or at least an endorsement, of financial practices that are contrary to Islamic teachings. While the care services themselves are beneficial, the financial services offered could undermine the overall ethical stance for a conscientious Muslim. It is crucial for Muslims to ensure that any financial planning or wealth management they engage in is explicitly Sharia-compliant, involving ethical investments, Takaful (Islamic insurance), and interest-free financing options.

personal-careservices.co.uk Features (Care Services Only)

Focusing solely on the care services provided by personal-careservices.co.uk, the website outlines a comprehensive range designed to support individuals within their homes and communities. Their approach appears to be highly person-centred, aiming to maintain dignity and independence.

Domiciliary Care

• Service Description: This is presented as “Care at Home ranging from 15 minutes up to 1 hour visits.” It is tailored to suit individual needs within the comfort of their own home.
• Flexibility: The varying visit durations indicate flexibility to accommodate different levels of support, from minimal assistance to more regular check-ins.
• Core Principle: The emphasis on support within the “comfort of your own Home” resonates with the desire of many individuals to remain independent and in familiar surroundings for as long as possible. A recent study by the UK Homecare Association (UKHCA) indicated that over 97% of older people would prefer to remain in their own homes if they needed care.

Palliative Care

• Service Description: Described as “Specialised End of Life Care; with Support provided for Clients and their Families, from 30 minute visits up to 24 hours per day by highly qualified and specifically trained Palliative Care Staff.”
• Specialised Training: The mention of “highly qualified and specifically trained Palliative Care Staff” is crucial. Palliative care requires particular sensitivity, expertise in pain management, and emotional support for both the client and their family.
• Holistic Support: The inclusion of family support highlights a holistic approach to end-of-life care, recognising the profound impact on loved ones. Data from Hospice UK suggests that good palliative care significantly improves quality of life for patients and provides essential support for families during difficult times.

Domestic Services

• Service Description: “Providing a variety of Services such as Cleaning and Shopping for Clients who are no longer able to perform such tasks by themselves.”
• Enhancing Independence: These services are vital for maintaining a safe and comfortable living environment, directly contributing to the client’s independence and well-being.
• Practical Support: Beyond personal care, domestic support addresses practical needs that can become challenging with age or illness, preventing common issues like falls due to clutter or malnutrition from inability to shop.

Companionship

• Service Description: “Whether you or a loved one requires a weekly trip out into the Community, or you require a few hours of Respite from caring for a Family Members, we have a solution to fit any situation.”
• Combating Isolation: This service directly addresses social isolation, a significant concern for vulnerable individuals. According to Age UK, over 2 million people over 75 in England live alone, and more than a million of them report feeling lonely often or always.
• Respite Care: The provision of respite for family carers is invaluable. Unpaid carers save the UK economy £132 billion annually, but often face burnout; respite care provides much-needed breaks.
• Promoting Engagement: Encouraging “a weekly trip out into the Community” fosters continued engagement with society, contributing to mental and physical well-being.

personal-careservices.co.uk Cons & Areas for Improvement

While personal-careservices.co.uk presents a commendable front for its core care services, there are several areas that warrant discussion, particularly from an ethical and transparency standpoint. As a professional reviewer, it’s important to highlight not just what’s present but also what could be improved or potentially misleading for specific audiences. Gembusinesssupport.co.uk Review

Lack of Explicit Sharia-Compliance for Wealth Management

The most significant “con” for a Muslim audience, as discussed, is the inclusion of “Wealth Management.” The website provides no explicit details or assurances that these services are Sharia-compliant. Without such information, it is highly probable that these offerings involve interest-based products (riba), which are strictly forbidden in Islam.

• Missing Information: There is no dedicated page outlining the specifics of their wealth management services, nor any mention of Sharia-compliant alternatives. This omission is critical.
• Potential Misguidance: Its presence on a trusted care provider’s website could inadvertently lead unsuspecting Muslim clients towards impermissible financial dealings.
• Recommendation: For personal-careservices.co.uk, if they intend to serve a diverse clientele including Muslims, it would be prudent to either remove this service if it’s not Sharia-compliant or clearly state its conventional nature and then recommend independent Sharia-compliant financial advisors.

Limited Detail on Carer Qualifications and Training

While the website states that palliative care staff are “highly qualified and specifically trained,” similar explicit assurances are less prominent for domiciliary and domestic care staff. Prospective clients and their families often seek detailed information regarding the qualifications, background checks, and ongoing training carers receive.

• General Statements: Phrases like “committed to meeting the needs” are good but lack specific details on how staff are trained to achieve this.
• Key Questions: What specific training certifications do carers hold? Are they DBS checked regularly? What is the staff-to-client ratio for complex care? These details are important for reassurance.
• Industry Standard: Reputable care providers often highlight their investment in staff development, including specialist training for conditions like dementia, Parkinson’s, or stroke recovery.

Pricing Transparency

The website does not offer any indication of pricing for its services. While bespoke care plans often necessitate individual assessments, providing a transparent range or a clear statement that pricing is discussed during consultation would be beneficial.

• Cost Anxiety: For families seeking care, cost is a major factor. The absence of even a general price guide can create anxiety and potentially deter initial inquiries.
• Competitive Landscape: In a competitive care market, transparency around pricing can build trust and manage expectations from the outset.
• “Affordable” Claim: The website claims to offer “affordable Domiciliary & Palliative Care services,” but without any pricing details, this claim is unsubstantiated.

Online Booking or Enquiry Form Limitations

While contact details are provided, the website primarily relies on phone and email for initial contact. There isn’t an extensive online enquiry form that allows users to submit detailed needs, preferences, or specific questions before a call.

• Efficiency: A more robust online form could streamline the initial enquiry process, allowing potential clients to provide all necessary information upfront.
• Accessibility: Some individuals may prefer written communication or find it easier to articulate their needs in a structured form rather than over the phone initially.

Website Design and Modernity

While functional, the website’s design appears somewhat dated compared to more modern, user-centric interfaces. Elements like the photo gallery of staff (while good for transparency) could be integrated more seamlessly. Jddrivestyleltd.co.uk Review

• Visual Appeal: A more contemporary design could enhance user engagement and convey a sense of a forward-thinking organisation.
• Mobile Responsiveness: While seemingly mobile-friendly, a thorough review of its performance across various devices and screen sizes could ensure optimal accessibility for all users.

How to Approach Financial Services Ethically (Alternatives to Conventional Wealth Management)

Given the ethical concerns around conventional “Wealth Management” services from an Islamic perspective, it’s crucial for individuals to understand and explore Sharia-compliant alternatives. These options ensure that financial planning and investments align with the principles of Islamic finance, avoiding interest (riba), excessive uncertainty (gharar), and prohibited industries.

Islamic Finance Principles

Islamic finance operates on several core principles:

1. Prohibition of Riba (Interest): All forms of interest, whether charged on loans or paid on deposits, are forbidden.
2. Prohibition of Gharar (Excessive Uncertainty/Speculation): Transactions must be clear and transparent, avoiding undue risk or ambiguity.
3. Prohibition of Maysir (Gambling): Speculative activities with pure chance are not allowed.
4. Asset-Backed Financing: Transactions should be linked to tangible assets and real economic activity.
5. Ethical Investment: Investments must avoid industries deemed harmful or non-permissible (e.g., alcohol, tobacco, gambling, conventional banking, pornography, pork production).
6. Risk Sharing: Profits and losses should be shared between parties in a venture.

Sharia-Compliant Financial Alternatives

For those seeking to manage their wealth ethically, here are robust alternatives to conventional wealth management:

1. Islamic Banks and Financial Institutions:

   • Features: These institutions offer a full range of banking products designed according to Sharia principles, including current accounts, savings accounts (profit-sharing based, not interest), and various financing options.
   • Products: They typically offer Murabaha (cost-plus financing for purchases like homes or cars), Musharakah/Mudarabah (profit-sharing partnerships for investments), and Ijarah (leasing).
   • Providers in the UK: Examples include Gatehouse Bank, Al Rayan Bank, and specific Sharia-compliant windows within larger conventional banks.
   • Pros: Regulated like conventional banks, ensuring security and adherence to standards.
   • Cons: Fewer branches than conventional banks, product range may be narrower.

2. Sharia-Compliant Investment Funds (Islamic Funds): Ascplumbingandheating.co.uk Review

   • Features: These funds invest only in companies and assets that comply with Sharia principles. They are screened to exclude companies involved in impermissible activities and ensure their financial ratios (e.g., debt to equity) are within acceptable limits.
   • Types: Can include Islamic equity funds, sukuk (Islamic bonds, which are asset-backed certificates), and ethical property funds.
   • Providers: Many major fund houses and wealth managers now offer Sharia-compliant options. Examples include funds managed by Islamic wealth managers or specific ethical funds.
   • Pros: Allows participation in capital markets ethically, diversified portfolios, professional management.
   • Cons: Screening criteria can sometimes limit investment universe, potentially impacting returns (though this is debated).

3. Takaful (Islamic Insurance):

   • Features: An alternative to conventional insurance based on principles of mutual cooperation and solidarity. Participants contribute to a common fund, and claims are paid from this fund. Any surplus is distributed to participants.
   • Mechanism: Avoids elements of riba, gharar, and maysir found in conventional insurance.
   • Types: Can cover life, health, property, and general liabilities.
   • Providers: A growing number of Takaful providers globally, with some presence in the UK market.
   • Pros: Ethically compliant, promotes mutual assistance.
   • Cons: Fewer providers compared to conventional insurance, may not cover every niche risk.

4. Halal Mortgages (Home Purchase Plans):

   • Features: Instead of interest-bearing loans, these involve partnership (Musharakah), leasing (Ijarah), or cost-plus sale (Murabaha) structures. The bank buys the property and then sells it to the client in instalments with a profit margin, or leases it to them with option to purchase.
   • Providers: Islamic banks and some specialized financial institutions in the UK.
   • Pros: Enables home ownership without engaging in riba.
   • Cons: Can sometimes involve more complex legal structures, limited number of providers.

5. Ethical Investment Platforms:

   • Features: While not exclusively Islamic, many ethical or socially responsible investment (SRI) platforms offer options that align closely with Sharia principles, especially those focusing on environmental, social, and governance (ESG) criteria. However, careful screening is still required.
   • Pros: Wider range of platforms, focus on positive impact.
   • Cons: Still requires due diligence to ensure full Sharia compliance for individual investments within the platform.

For personal-careservices.co.uk to genuinely uphold a broad ethical stance for all clients, it would be beneficial for them to either remove the “Wealth Management” offering or, if they insist on keeping it, to clearly state that it is a conventional service and then signpost to independent Sharia-compliant financial advisors for those who require such services. This would demonstrate a holistic understanding of diverse client needs and ethical considerations.

personal-careservices.co.uk Alternatives

When seeking care services, particularly those focusing on domiciliary and palliative care, it’s wise to explore several reputable providers to ensure the best fit for specific needs and ethical considerations. While personal-careservices.co.uk offers a comprehensive range, the market in the UK is robust with various established and highly-regarded alternatives. Entertainmenttrader.co.uk Review

Key Considerations When Choosing a Care Provider

Before delving into alternatives, it’s crucial to understand what factors to prioritise:

• CQC Rating: Always check the Care Quality Commission (CQC) rating for any provider in England. This is an independent assessment of quality and safety.
• Service Specialisation: Does the provider specialise in the specific type of care needed (e.g., dementia care, palliative care, live-in care)?
• Staff Qualifications and Training: Enquire about the training, qualifications, and vetting processes for their carers.
• Client Testimonials and References: Look for independent reviews and ask for references if possible.
• Pricing Structure: Understand the costs involved, including hourly rates, minimum visit times, and any additional charges.
• Communication: How easily can you communicate with the care team and management?
• Geographic Coverage: Does the provider cover your specific area?
• Ethical Alignment: For Muslim clients, ensure any integrated or recommended financial services are Sharia-compliant.

Leading Care Service Alternatives in the UK

Here are some prominent and highly-rated alternatives to personal-careservices.co.uk that offer similar or broader care provisions:

1. Home Instead UK:

   • Overview: A globally recognised leader in providing non-medical in-home care for seniors. They focus heavily on companionship, personal care, and domestic support, with an emphasis on building strong relationships between clients and caregivers.
   • Strengths: Known for their tailored care plans, matching clients with compatible caregivers, and a strong reputation for kindness and reliability. They often have high CQC ratings across their franchise network.
   • Considerations: Primarily focuses on non-medical care, though some offices may offer advanced services. Costs can be on the higher end due to their personalised approach.

2. Right at Home UK:

   • Overview: Provides a wide range of person-centred home care services, including personal care, companionship, dementia care, and live-in care. Their mission is to improve the quality of life for those they serve.
   • Strengths: Highly customised care plans, strong focus on continuity of care (ensuring clients see familiar faces), and robust caregiver training. They are well-regarded for their professional and compassionate service.
   • Considerations: Services are delivered via a franchise model, so quality can vary slightly by location, although standards are maintained centrally.
3. Bluebird Care: Sosoftplay.co.uk Review

   • Overview: A large and well-established home care provider across the UK, offering domiciliary care, live-in care, specialist dementia care, and end-of-life care.
   • Strengths: Extensive network across the country, wide range of services including specialist care for complex needs, and a commitment to independence and dignity for clients.
   • Considerations: As a large network, personal touches might vary between branches. It’s essential to check the specific branch’s CQC report.

4. Caremark:

   • Overview: Provides home care and support services to people of all ages and abilities, including personal care, domestic support, companionship, and specialist care for various conditions.
   • Strengths: Emphasises personalised care and client choice, with a focus on enabling clients to remain independent in their own homes. Strong commitment to staff training and development.
   • Considerations: Another franchised operation, so local office quality is paramount.

5. Allied Healthcare:

   • Overview: One of the UK’s leading providers of Domiciliary Care, Live-in Care, and Complex Care. They work with both private clients and local authorities.
   • Strengths: Specialises in complex care needs, often providing more intensive support than other providers. Extensive experience in working within the NHS framework.
   • Considerations: May be more focused on larger, integrated care packages, which might not suit those needing only minimal support.

6. Local Authority Social Services:

   • Overview: Your local council’s social services department is the first port of call for adult social care assessments. They can arrange care or signpost to local providers, and help with funding applications if eligible.
   • Strengths: Access to potential funding support (means-tested), comprehensive assessment of needs, knowledge of local services.
   • Considerations: Can involve bureaucratic processes, eligibility criteria can be strict, and choice of provider might be limited.

When selecting an alternative, always conduct thorough due diligence, including checking CQC reports, reading online reviews, and speaking directly with the providers about your specific needs and concerns. For those with ethical financial requirements, explicitly discuss any financial guidance or associated services they might offer, and ensure they are unequivocally Sharia-compliant or that you can opt out entirely.

How to Cancel personal-careservices.co.uk Subscription

While personal-careservices.co.uk does not appear to offer a traditional “subscription” model in the way a streaming service or software would, their services are typically provided on an ongoing basis under a care contract or agreement. Therefore, “cancellation” refers to ending this service agreement. The process for doing so would typically be outlined in the initial care contract provided to clients or their legal representatives. Qualitybronze.co.uk Review

General Steps for Cancelling Care Services Contracts

Based on industry standards for domiciliary and palliative care providers in the UK, the process for ending services usually involves the following:

1. Review Your Care Contract/Agreement:

   • Key Document: This is the most crucial step. When you initially engaged personal-careservices.co.uk (or any care provider), you would have received a formal contract. This document will specify the terms and conditions for ending the service.
   • Notice Period: Look for clauses related to “termination,” “notice period,” or “cancellation.” Typically, care contracts require a notice period, often 14 days or 28 days, to allow for a smooth transition and to avoid sudden disruptions to care.
   • Outstanding Payments: Check for any terms regarding outstanding payments or fees that might be due upon termination.

2. Formal Communication:

   • Written Notice: It is almost always advisable to provide notice of cancellation in writing. This creates a clear record of your communication. You can usually send this via email or postal letter.
   • Contact Details: Use the contact information provided on their website or in your contract. For personal-careservices.co.uk, this would be their email address ([email protected]) and postal address (West Lancashire Investment Centre, Maple View, White Moss Business Park, Skelmersdale, Lancashire, WN8 9TG).
   • Include Key Information: In your written notice, include:
     • Your full name and the client’s full name (if different).
     • The client’s address.
     • The date you wish the services to cease (ensuring it adheres to the notice period).
     • A clear statement that you wish to terminate the care agreement.
     • Your contact details.

3. Follow Up:

   • Confirmation: After sending your written notice, follow up with a phone call to ensure it has been received and understood.
   • Discussion: Be prepared to discuss the reasons for cancellation if asked, but you are not obliged to provide extensive detail beyond your contractual obligations.
   • Transition Planning: If you are transitioning to another care provider, discuss the handover process with personal-careservices.co.uk to ensure continuity of care for the client.

4. Final Invoice and Payment: Pointone-epos.co.uk Review

   • Settlement: Expect a final invoice for services rendered up to the termination date. Ensure this aligns with the terms of your contract.
   • Record Keeping: Keep copies of all correspondence, invoices, and payment records for your own files.

Important Considerations:

• Emergency Situations: In rare emergency situations (e.g., immediate health crisis requiring hospitalisation), the notice period might be waived or adjusted, but this should be discussed directly with the provider.
• Client Well-being: Always prioritise the well-being of the person receiving care throughout the cancellation process. A smooth transition is vital.
• Financial Implications: Understand any financial implications of early termination if you are not adhering to the notice period, although reputable care providers are generally understanding in care situations.

Since personal-careservices.co.uk emphasises a “person-centred” approach and transparent communication, they are likely to have a clear and supportive process for managing changes to or termination of care packages. It’s always best to engage with them directly and refer to your specific care agreement for the exact terms.

personal-careservices.co.uk Pricing

The personal-careservices.co.uk website, upon review, does not explicitly state pricing for its care services. This is a common practice among care providers, as the cost of domiciliary and palliative care is highly individualised and depends on numerous factors. While this approach allows for tailored solutions, it also means prospective clients cannot immediately gauge affordability or compare costs without direct engagement.

Factors Influencing Care Service Pricing

The cost of care services like those offered by personal-careservices.co.uk typically varies based on:

1. Type of Care:

   • Domiciliary/Personal Care: Often charged hourly. Rates can vary depending on the time of day (daytime, evening, weekend, bank holiday rates), the complexity of tasks (e.g., personal hygiene vs. simple companionship), and the carer’s qualifications.
   • Palliative Care: Often more specialised and potentially more expensive due to the advanced training and sensitive nature of the care required. It can range from hourly visits to 24-hour live-in support.
   • Domestic Services: Usually an hourly rate, which might be lower than personal care if it involves non-specialised tasks like cleaning or shopping.
   • Companionship: Typically an hourly rate, which can sometimes be more flexible or less intensive than personal care.

2. Duration and Frequency of Visits: Roundcube.co.uk Review

   • Minimum Visit Length: Many providers have a minimum visit length (e.g., 30 minutes, 1 hour).
   • Number of Visits: More frequent visits or longer durations naturally increase the overall cost.
   • Live-in Care: If offered (though not explicitly highlighted as a core service on this site), live-in care is significantly more expensive, involving a daily rate for a carer living in the client’s home.

3. Location:

   • Care costs can vary geographically within the UK. Urban areas, particularly in the South East, tend to have higher care costs compared to the North West where personal-careservices.co.uk operates (Skelmersdale, Lancashire). For example, data from LaingBuisson (a leading healthcare market intelligence firm) consistently shows regional variations, with London and the South East being the most expensive.

4. Complexity of Needs:

   • Clients with more complex medical needs, those requiring two carers, or individuals with specific conditions like advanced dementia may incur higher charges due to the specialist skills and intensity of care required.

5. Funding Source:

   • Private Funding: Clients paying for their own care directly.
   • Local Authority Funding: If eligible after a needs assessment and financial means test by the local council. The council may pay part or all of the cost.
   • NHS Continuing Healthcare (CHC): For individuals with a “primary health need,” the NHS might fully fund their care, regardless of financial means. This is typically for very complex, ongoing health needs.

How to Obtain Pricing from personal-careservices.co.uk

To get an accurate quote from personal-careservices.co.uk, you would need to:

1. Contact Them Directly: Use their provided phone number (01695 553930) or email ([email protected]).
2. Provide Detailed Information: Be prepared to discuss the specific needs of the individual requiring care, including:
   • Type of care needed (personal care, domestic, companionship, palliative).
   • Desired frequency and duration of visits.
   • Any specific medical conditions or complexities.
   • Location of the care recipient.
3. Request a Needs Assessment: Reputable care providers will typically offer a free, no-obligation needs assessment. During this assessment, they will visit the client, discuss their requirements in detail, and then provide a tailored care plan with a corresponding quote.

While the absence of explicit pricing on the website can be frustrating for initial comparisons, it is standard for bespoke care services. The claim of “affordable” services suggests they aim to be competitive within the North West market, but this would need to be verified through direct enquiry and comparison with other local providers. Compare-wills.co.uk Review

personal-careservices.co.uk vs. Reputable UK Care Providers

When evaluating personal-careservices.co.uk against other established and reputable care providers in the UK, it’s useful to consider several aspects, from their stated values and service offerings to transparency and ethical considerations. The landscape of UK home care is diverse, with providers ranging from national franchises to smaller, local independent agencies.

Core Service Offerings

• personal-careservices.co.uk: Focuses on Domiciliary Care (home visits from 15 mins to 1 hour), Palliative Care (30 mins to 24 hours), Domestic Services, and Companionship. This is a solid, typical range for a home care provider.
• Competitors (e.g., Home Instead, Right at Home, Bluebird Care): These often offer similar core services but might have more explicit specialisations. For instance, Home Instead is well-known for its focus on companionship and continuity of care, while Bluebird Care often highlights its extensive range of specialist care, including dementia, Parkinson’s, or live-in care. Some larger providers might also have greater capacity for very complex needs requiring multiple carers.

Client-Centred Approach

• personal-careservices.co.uk: Their “Our Client Focus Plan” and “I want…” statements are a strong indication of a client-centred ethos. They explicitly state a desire for clients to feel “in control of my care” and for carers to “get to know me well.”
• Competitors: Most reputable care providers will similarly champion a person-centred approach, as this is a fundamental principle in UK social care. However, the explicit framing on personal-careservices.co.uk’s homepage is a good touch. Brands like Home Instead are particularly celebrated for their emphasis on matching clients and carers and building long-term relationships.

Transparency and Regulatory Compliance

• personal-careservices.co.uk: Clearly displays its CQC registration number and provides comprehensive contact details, including a physical address. This is excellent and aligns with best practices.
• Competitors: All CQC-registered providers in England must display their registration details. Leading providers often link directly to their CQC reports on their websites, allowing potential clients to easily check their ratings (Outstanding, Good, Requires Improvement, Inadequate). personal-careservices.co.uk provides a number, but a direct clickable link to their CQC profile would be a minor improvement.

Staffing and Training Emphasis

• personal-careservices.co.uk: Mentions “highly qualified and specifically trained Palliative Care Staff” and stresses that staff are “experienced, knowledgable and always happy to help.”
• Competitors: Top-tier providers invest heavily in staff training beyond mandatory requirements. They often detail their induction processes, ongoing professional development, specialist training modules (e.g., dementia, first aid, medication management), and robust recruitment and vetting procedures (DBS checks). Some providers might also highlight low staff turnover, which contributes to continuity of care.

Pricing Transparency

• personal-careservices.co.uk: Does not list prices on its website, stating it offers “affordable” services.
• Competitors: This is a mixed bag across the industry. Many providers avoid explicit pricing online for the same reasons (individualised care plans). However, some larger or more transparent providers might offer a ‘starting from’ hourly rate or a clear statement about how pricing is determined. The absence of even a general range is typical but not ideal for upfront comparison.

Ethical Considerations (Wealth Management)

• personal-careservices.co.uk: The inclusion of “Wealth Management” is a significant differentiating factor, and for a Muslim audience, a considerable concern due to the likelihood of it involving interest-based financial products. No other major care provider typically bundles general “wealth management” with their care services.
• Competitors: Other care providers focus exclusively on care. If they mention financial advice, it’s usually in the context of signposting to independent financial advisors who can advise on funding care costs, rather than offering wealth management themselves. This distinction is crucial for ethical alignment.

Conclusion of Comparison

personal-careservices.co.uk appears to be a dedicated, reputable care provider within its primary domain of domiciliary and palliative care. Its transparent regulatory compliance and client-focused statements are strong points. However, the “Wealth Management” offering is a unique and potentially problematic element, particularly for Muslim clients. Compared to established national players, personal-careservices.co.uk holds its own in terms of care service types but could enhance transparency on pricing and detailed staff qualifications. The key differentiator remains the ethical concern around the bundled financial service, which is not commonly seen among other care providers and requires careful scrutiny for Sharia-compliance.

FAQ

What services does Personal-careservices.co.uk offer?

Personal-careservices.co.uk offers domiciliary care (care at home), palliative care (specialised end-of-life care), domestic services (cleaning, shopping), and companionship services throughout the North West of England.

Is Personal-careservices.co.uk CQC registered?

Yes, Personal-careservices.co.uk is CQC registered. Their registration number is 1-102477663, which can be verified on the Care Quality Commission website.

Where is Personal-careservices.co.uk based?

Personal-careservices.co.uk is based in Skelmersdale, Lancashire, and provides services throughout the North West of England. Beever.co.uk Review

Does Personal-careservices.co.uk offer 24-hour care?

Yes, Personal-careservices.co.uk’s palliative care services can provide support up to 24 hours per day for clients and their families. Their domiciliary care visits range from 15 minutes up to 1 hour.

How can I contact Personal-careservices.co.uk?

You can contact Personal-careservices.co.uk by phone at 01695 553930 or by email at [email protected]. Their physical address is West Lancashire Investment Centre, Maple View, White Moss Business Park, Skelmersdale, Lancashire, WN8 9TG.

Are there client testimonials on the Personal-careservices.co.uk website?

Yes, the Personal-careservices.co.uk website features several positive client testimonials from named individuals, praising the helpfulness, caring nature, and professionalism of their staff.

Does Personal-careservices.co.uk provide specific training for their carers?

The website states that their palliative care staff are “highly qualified and specifically trained.” More general assurances are given for other staff, noting them as “experienced, knowledgable and always happy to help.”

Does Personal-careservices.co.uk offer wealth management services?

Yes, the website navigation includes “Wealth Management.” However, no specific details about these services are provided on their homepage, and it’s important to inquire about their nature if seeking financial advice. Gemmawent.co.uk Review

Is the “Wealth Management” service offered by Personal-careservices.co.uk Sharia-compliant?

The website does not provide any information regarding the Sharia-compliance of its “Wealth Management” services. For those seeking ethically aligned financial services, it would be crucial to directly ask the provider for explicit details on Sharia-compliance or seek independent Islamic financial advice.

How can I get a price quote for care services from Personal-careservices.co.uk?

The website does not list specific prices. To get a quote, you would need to contact Personal-careservices.co.uk directly via phone or email to discuss your specific care needs and arrange a needs assessment.

What is the “Client Focus Plan” on Personal-careservices.co.uk?

The “Client Focus Plan” is a series of “I want…” statements outlining what clients expect and request from Personal-careservices.co.uk, such as punctuality, feeling in control, and carers taking an interest in their lives. It highlights their person-centred approach.

Does Personal-careservices.co.uk offer jobs in care?

Yes, Personal-careservices.co.uk has a “Jobs” section on their website, encouraging individuals to choose a career in care and view job opportunities with their team.

Can I read blog posts from Personal-careservices.co.uk?

Yes, Personal-careservices.co.uk has a “PCS Positivity Blog” where you can read self-help and support blog posts from their in-house counsellor. 5sfootball.co.uk Review

What is the typical notice period for cancelling services with a care provider?

While not explicitly stated for Personal-careservices.co.uk on their public website, standard care contracts in the UK typically require a notice period of 14 to 28 days for cancellation to ensure a smooth transition of care. This information would be in your specific care agreement.

How does Personal-careservices.co.uk ensure client privacy?

Personal-careservices.co.uk states on its website that clients want carers to “respect my privacy and keep information about me confidential.” They also provide a link to their “Website Privacy Statement.”

What kind of domestic services does Personal-careservices.co.uk provide?

Personal-careservices.co.uk offers domestic services such as cleaning and shopping for clients who are no longer able to perform these tasks by themselves.

Does Personal-careservices.co.uk provide respite care?

Yes, their companionship services include providing a few hours of respite for family members who are caring for a loved one.

How does Personal-careservices.co.uk support clients to maintain independence?

Personal-careservices.co.uk states they are committed to supporting vulnerable people to “continue their lives with dignity and independence and be participating members of their own communities.” Their services like domestic help and companionship for community outings aim to facilitate this. Ghassans.co.uk Review

Who designs and hosts the Personal-careservices.co.uk website?

The Personal-careservices.co.uk website is designed and hosted by Tiger Images, as stated in the footer of their homepage.

Can I give feedback or make a complaint to Personal-careservices.co.uk?

Yes, the website provides a link to their “Complaints Procedure” in the footer, indicating a formal process for feedback and complaints.