Based on checking the website, Purplewindowcleaning.co.uk appears to be a legitimate window and exterior cleaning service operating in North Bristol, Cardiff, and South Gloucestershire, extending commercial services to wider areas like Swindon, Cheltenham, and Salisbury. The site provides clear contact information, outlines various services for both domestic and commercial clients, and offers transparent details regarding pricing and service scheduling. However, for a complete assessment of trustworthiness, further scrutiny into customer reviews and external verifications would be beneficial, as the website itself lacks third-party trust signals or detailed company registration information readily accessible on the homepage.
Overall Review Summary:
- Service Legitimacy: Appears to be a genuine service provider.
- Contact Information: Clearly provided (phone and email).
- Service Area: Well-defined for both domestic and commercial clients.
- Service Offerings: Comprehensive list of exterior cleaning services.
- Pricing Transparency: Indicates “prices from” for some services, but full quotes require contact.
- Contract Terms: States no long-term contracts, flexible cancellation.
- Security Measures (for keys): Described, but not independently verifiable from the site.
- Trust Signals: Lacks visible third-party reviews, accreditation badges, or detailed company registration numbers on the homepage.
- Ethical Considerations: The business model and services offered align with Islamic ethical principles, focusing on legitimate cleaning services without any prohibited elements.
For those seeking reliable and ethically sound cleaning services in the UK, while Purple Window Cleaning presents itself reasonably well, exploring alternatives that offer greater transparency and established trust signals might be a prudent step.
Best Alternatives for Exterior Cleaning Services:
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Latest Discussions & Reviews:
- Key Features: UK-wide network, local cleaners, insured services, focus on domestic cleaning but often offers exterior window cleaning as an add-on. Flexible scheduling.
- Average Price: Varies by location and service, typically hourly rates for domestic cleaning, specific quotes for exterior.
- Pros: Widespread availability, local teams, insured, good for regular domestic cleaning needs.
- Cons: Not solely specialised in exterior cleaning, might require specific arrangement for comprehensive exterior services.
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- Key Features: Offers a broad range of home services including professional window cleaning, gutter cleaning, and pressure washing across major UK cities. Online booking and instant quotes.
- Average Price: Quoted per job, depending on property size and service complexity.
- Pros: Wide service variety, easy online booking, often has promotions.
- Cons: Service quality can vary depending on the local franchise, large company so less personalised feel.
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- Key Features: A platform where you can post your cleaning needs and receive quotes from multiple local professionals. Excellent for comparing services and prices.
- Average Price: Varies significantly based on the quotes received from individual contractors.
- Pros: Get multiple competitive bids, access to a wide range of local, independent cleaners.
- Cons: Quality control depends on individual contractors; requires vetting and checking references yourself.
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- Key Features: Directory of vetted and reviewed tradespeople, including window cleaners. Focuses on transparency and customer feedback.
- Average Price: Varies by individual company, typically quoted after an assessment.
- Pros: Reliable platform for finding reputable local businesses, verified customer reviews.
- Cons: Not all areas may have extensive listings, booking is directly with the tradesperson.
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- Key Features: Similar to Bark, allows you to post jobs and receive bids from local tradespeople. Strong emphasis on verified reviews and job histories.
- Average Price: Depends on the quotes from local service providers.
- Pros: Good for finding local, reviewed professionals; transparent feedback system.
- Cons: Can be time-consuming to review multiple bids; not every tradesperson is equally responsive.
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- Key Features: On-demand service platform allowing you to hire local ‘Taskers’ for various jobs, including window cleaning. Hourly rates.
- Average Price: Hourly rates set by individual Taskers, plus service fees.
- Pros: Flexible, quick booking, choose based on reviews and rates.
- Cons: Quality can vary as it’s individual contractors, mainly for smaller domestic jobs.
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Local Community Directories/Forums (e.g., Nextdoor App)
- Key Features: Community-based recommendations for local services. Often the best way to find highly-regarded, neighbourhood-specific cleaners through word-of-mouth.
- Average Price: Varies, direct negotiation with independent cleaners.
- Pros: Highly trusted recommendations from neighbours, supports local businesses.
- Cons: Less formal booking process, depends entirely on community engagement.
Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.
IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.
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Purplewindowcleaning.co.uk Review & First Look
Based on an initial review of Purplewindowcleaning.co.uk, the website presents a straightforward and functional appearance, clearly outlining the services offered. The immediate impression is that of a professional local service provider. The homepage efficiently communicates core offerings like domestic and commercial window cleaning, UPVC cladding cleaning, guttering and fascia cleaning, and conservatory roof cleaning. Contact information, including a freephone number (0800 043 06 07) and an email address ([email protected]), is prominently displayed, which is a positive sign for accessibility.
The website’s design is clean, prioritising service descriptions and calls to action. It uses a clear, concise language, avoiding jargon, which makes it easy for potential customers to understand what’s being offered. The inclusion of a Frequently Asked Questions (FAQ) section directly on the homepage, addressing concerns about contracts, is a thoughtful addition. This proactive approach to common customer queries builds a degree of trust. Furthermore, the emphasis on a “free text reminder service” and secure key holding for domestic clients demonstrates an awareness of customer convenience and security, which are vital aspects for service-based businesses.
Website Structure and Navigation
The navigation is intuitive, with clear links to “Domestic Window Cleaning,” “Contact Us,” “GET A QUOTE,” and dedicated pages for “Photo Quote” and “Commercial” services. This structured layout ensures users can quickly find the information they need. The links provided within the text also seamlessly guide the user to relevant sections or contact forms, enhancing the user experience. For example, the “Read More” links under service descriptions lead to more detailed pages, allowing users to delve deeper if interested.
Clarity of Service Offerings
Purplewindowcleaning.co.uk excels in clearly itemising its service offerings. Each service, from routine window cleaning to more specialised tasks like stone cleaning and tarmac revival for commercial clients, is briefly explained with an indication of scope and sometimes a “price from” point. This level of detail helps potential customers understand the breadth of services available and provides a preliminary idea of cost, managing expectations from the outset. The mention of specific equipment like “SkyVac” for gutter cleaning and accreditations like “IPAF licences” and “IRATA qualified window cleaners” for commercial high-level work adds a layer of professionalism and expertise.
Purplewindowcleaning.co.uk Pros & Cons
When evaluating Purplewindowcleaning.co.uk, it’s important to look at both its strengths and areas where it could improve. The website’s presentation and information flow offer several advantages, particularly for a local service provider. However, there are also aspects that might raise questions for a discerning customer looking for comprehensive transparency and robust trust signals. Midasmortgagecentre.co.uk Review
Advantages of Purplewindowcleaning.co.uk
- Clear Service Descriptions: The website meticulously outlines all services, from domestic window cleaning to commercial high-level work, including UPVC cladding, guttering, fascia, and conservatory roof cleaning. This clarity helps customers quickly identify if their needs can be met.
- Transparent Contract Terms: The FAQ section on the homepage directly addresses the concern about being “tied up in a contract,” stating clearly that services can be stopped at any time with 7 days’ notice. This flexibility is a significant positive for customer peace of mind.
- Convenient Customer Features: The offer of a “free text reminder service” and a secure key-holding facility for domestic clients demonstrates a strong focus on customer convenience and security. These practical considerations can make a real difference in client satisfaction.
- Professional Contact Information: A freephone number and a dedicated email address are prominently displayed, making it easy for potential clients to get in touch. This accessibility is crucial for a service-based business.
- Geographic Clarity: The website clearly defines its service areas for both domestic (North Bristol, Cardiff, South Gloucestershire) and commercial clients (wider areas including Swindon, Cheltenham, Bath, Salisbury), managing customer expectations regarding service availability.
- Photo Quote Option: The “Photo Quote” feature is an innovative and convenient way for potential clients to get a price without a direct site visit, appealing to those who prefer a contactless initial interaction.
Potential Areas for Improvement and Considerations
- Limited Trust Signals: The website lacks readily visible third-party trust signals such as customer testimonials with full names/photos, links to review platforms (e.g., Google Reviews, Trustpilot), or industry accreditation badges (beyond the mention of IPAF/IRATA licences which are noted for commercial services only). While they mention “many years experience,” concrete proof is absent on the homepage.
- No Company Registration Details: For a UK-based business, displaying the company registration number and registered office address is standard practice and builds trust. This information is not immediately visible on the homepage, which might make some users hesitant.
- Absence of “About Us” Section: While experience is mentioned, a dedicated “About Us” page detailing the company’s history, values, and team members could enhance credibility and connect with customers on a more personal level.
- Pricing Generalisation: While “prices from” are given, a clear, detailed pricing page or a more robust online quote system that factors in variables (e.g., number of windows, type of property) would be more beneficial than just asking for a call. The “GET A QUOTE” link points to a “Pricing and Payment” page, but its content isn’t visible from the homepage.
- Lack of Social Media Presence/Links: Many modern businesses use social media platforms to engage with customers, showcase their work, and build community. The absence of such links on the homepage means a missed opportunity for further customer interaction and validation.
- No Blog or Resource Section: A blog could offer valuable content (e.g., window cleaning tips, benefits of regular cleaning, case studies) that establishes expertise and improves SEO, driving more organic traffic.
Purplewindowcleaning.co.uk Alternatives
When evaluating service providers like Purplewindowcleaning.co.uk, it’s always wise to consider alternatives to ensure you’re getting the best service, value, and indeed, ethical alignment. While Purple Window Cleaning appears to offer legitimate services, exploring other reputable options in the UK can help you compare factors like customer service, pricing structures, and overall reliability. These alternatives are also non-edible and fall within ethical guidelines, focusing on professional services that enhance property maintenance without engaging in any prohibited activities.
Professional Window Cleaning Services
For those prioritising specialised window cleaning and exterior maintenance, several established firms and platforms connect you with qualified professionals.
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- Key Features: Specialises in exterior cleaning including windows, gutters, driveways, and patios. Emphasises eco-friendly methods and professional equipment. Operates across various regions in the UK.
- Why Consider: Known for comprehensive exterior cleaning solutions and a commitment to environmental responsibility. Often receives positive local reviews.
- Considerations: Geographic coverage may vary, so check if they serve your specific area.
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- Key Features: Offers a wide array of cleaning services for commercial and residential properties, including window cleaning, pressure washing, and building maintenance. They often highlight their experienced staff and adherence to safety standards.
- Why Consider: A larger, more established cleaning company that might offer more robust processes and guarantees. Good for larger or more complex jobs.
- Considerations: May have less flexibility in scheduling compared to smaller, local operators.
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CleanMy Maidslondon.co.uk Review
- Key Features: A platform connecting users with local, vetted cleaning professionals for various services, including window cleaning. Offers online booking and transparent pricing.
- Why Consider: Convenience of online booking and access to multiple independent cleaners, allowing for choice based on reviews and rates.
- Considerations: Quality can vary as it depends on individual contractors; thorough vetting of individual cleaners is recommended.
General Home Maintenance & Repair Platforms
For broader exterior property maintenance beyond just windows, platforms that connect you with various tradespeople can be highly effective.
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- Key Features: Connects homeowners with local tradespeople for a wide range of home improvement jobs, including window cleaning, gutter repairs, and external property maintenance. Tradespeople are rated by previous customers.
- Why Consider: Excellent for finding reliable local trades with transparent customer feedback. Allows you to get multiple quotes.
- Considerations: Requires you to actively post a job and review bids; success depends on the quality of local tradespeople available.
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- Key Features: While primarily known for heating and plumbing, Local Heroes also offers a range of home services, often including general maintenance tasks. They vet their tradespeople and offer a 12-month guarantee on work.
- Why Consider: Backed by British Gas, offering a layer of reassurance and a guarantee on the work performed.
- Considerations: Service range might be narrower for specific exterior cleaning compared to specialised firms.
DIY Cleaning Equipment
For those who prefer a more hands-on approach or wish to manage their exterior cleaning, investing in quality equipment can be a cost-effective and practical alternative.
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Kärcher Pressure Washers Sunglassessaleuk.co.uk Review
- Key Features: A market leader in pressure washing technology, Kärcher offers a wide range of models suitable for various outdoor cleaning tasks, including patios, driveways, and even some exterior walls.
- Why Consider: High-quality, durable equipment for effective deep cleaning. Versatile for multiple surfaces.
- Average Price: From £100 to £500+ depending on model and power.
- Pros: Powerful cleaning, versatile, long-term cost savings.
- Cons: Requires learning proper technique, initial investment, can be heavy.
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Unger Professional Window Cleaning Kits
- Key Features: Professional-grade tools designed for efficient window cleaning, including squeegees, scrubbers, and extension poles.
- Why Consider: Enables you to achieve professional-level results for your windows, cost-effective in the long run.
- Average Price: £30 – £100 for a basic kit.
- Pros: High-quality tools, effective cleaning, empowers DIY maintenance.
- Cons: Requires practice, can be tiring for large properties.
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Gardena Water-fed Telescopic Brushes
- Key Features: Designed for cleaning conservatories, solar panels, and high windows without a ladder. Connects to a standard hosepipe.
- Why Consider: Safe and easy way to clean hard-to-reach areas, especially for conservatory roofs.
- Average Price: £50 – £150.
- Pros: Extends reach, eliminates ladder use, gentle yet effective.
- Cons: Might not be as powerful as a pressure washer for stubborn dirt, requires water access.
How to Get a Quote from Purplewindowcleaning.co.uk
Navigating the process of getting a quote from Purplewindowcleaning.co.uk is relatively straightforward, as the website offers multiple avenues to initiate contact and receive pricing information. Their approach seems designed to cater to different customer preferences, whether you prefer a direct conversation, an email exchange, or a more modern photo-based assessment.
Direct Contact Methods
The most immediate way to get a quote is through their prominently displayed contact details. Greatbritishdiscounts.co.uk Review
- Phone Call: You can call them directly on 0800 043 06 07. This is often the quickest way to discuss your specific needs and get an immediate verbal estimate or schedule a more detailed assessment. Direct conversation allows for nuances to be covered that might be missed in written communication.
- Email: Alternatively, you can send an email to [email protected]. This method is suitable if you prefer to provide a detailed description of your property and cleaning requirements in writing, or if you’re reaching out outside of business hours. Remember to include your full address, property type, and the specific services you are interested in.
Online Quote Request Forms
The website also integrates online forms for quote requests, streamlining the process:
- “GET A QUOTE” Link: There’s a clear “GET A QUOTE” button on the homepage, which leads to their “Pricing and Payment” page. While this page doesn’t list exact prices, it’s designed to guide you on how to obtain a quote. This likely involves filling out a form or providing contact details for them to follow up.
- “Photo Quote” Feature: This is a particularly modern and convenient option. The website states: “Simply upload pictures of your property and we will call you back with a price.” This is ideal for those who are “shy” or simply prefer not to meet in person for the initial assessment. To use this, you’d click the “Read More” link under the “Photo Quote” section, which leads to a dedicated page where you can upload images of your property. This allows the cleaning team to visually assess the job and provide a more accurate estimate without a site visit.
What to Include in Your Quote Request
To ensure you receive the most accurate quote, regardless of the method you choose, it’s beneficial to provide as much detail as possible:
- Property Type: Is it a house, flat, commercial building, etc.?
- Size: Number of windows, floors, approximate dimensions.
- Specific Services: Clearly state whether you need window cleaning, gutter cleaning, UPVC cladding, conservatory roof cleaning, or a combination.
- Frequency: Do you require a one-off clean, or are you interested in a recurring service (e.g., four or eight-weekly)?
- Location: Your full address to confirm they serve your area.
- Access Issues: Mention any potential access challenges (e.g., narrow gates, high windows, specific timings).
- Photos: If using the photo quote, ensure the images clearly show all areas you want cleaned.
By providing these details, Purple Window Cleaning can offer a more precise and timely quote, helping you make an informed decision.
Purplewindowcleaning.co.uk Pricing
Understanding the pricing structure for Purplewindowcleaning.co.uk is crucial for potential customers. While the website doesn’t offer a comprehensive, fixed price list for all services, it does provide some useful indicators and a clear process for obtaining a tailored quote. This approach is common among service-based businesses where the scope of work can vary significantly from one property to another.
Indicated “Prices From”
On the homepage, Purple Window Cleaning provides “prices from” for a couple of their services, giving customers a baseline expectation: Ladderhire.co.uk Review
- UPVC Cladding Cleaning: “Prices from just £25 Per elevation.” This suggests that the cost will depend on the number of elevations to be cleaned and potentially the size or condition of the cladding. They recommend this service twice a year.
- External Guttering & Fascias Cleaned and/or Cleared: “Prices from just £20 Per elevation when carried out with a scheduled clean.” This indicates a potential discount when combined with regular window cleaning services, encouraging customers to bundle services for better value.
- Conservatory Roofing: “Prices from £30.” Again, the final price will likely depend on the size and complexity of the conservatory roof. They recommend this service 3-4 times per year.
For standard domestic window cleaning, no “price from” is explicitly listed on the homepage, implying that this service is likely quoted individually based on the property.
Factors Influencing Pricing
The final price for any service from Purplewindowcleaning.co.uk will undoubtedly depend on several key factors:
- Property Size and Type: Larger properties with more windows, multiple floors, or complex architectural features will naturally cost more to clean.
- Service Type and Scope: A simple window clean will differ in price from a comprehensive external clean that includes gutters, fascias, and conservatory roofs. Commercial properties, especially those requiring specialist equipment like IPAF or IRATA certified rope access, will incur higher costs due to increased complexity, equipment, and safety requirements.
- Frequency of Service: While not explicitly stated for pricing, businesses often offer better rates for recurring services (e.g., four or eight-weekly scheduled cleans) compared to one-off jobs. The mention of the £20 price for guttering “when carried out with a scheduled clean” supports this idea.
- Accessibility: Properties with difficult access, requiring specialized equipment or additional time, may also influence the final quote.
- Location: While they cover specific areas, local variations in operational costs could theoretically impact pricing.
How to Get an Accurate Price
Given the variable nature of cleaning services, the most accurate way to ascertain the price for your specific needs is to directly request a quote from Purple Window Cleaning. They offer several methods for this:
- Direct Phone Call: This allows for a quick discussion and potentially an immediate estimate.
- Email Enquiry: Good for detailed descriptions and specific questions.
- Photo Quote Feature: This is particularly convenient as it allows them to assess your property visually without a site visit, providing a more precise estimate.
By providing comprehensive details about your property and cleaning requirements through one of these methods, you can expect to receive a tailored quote that reflects the specifics of the job.
How to Cancel Purplewindowcleaning.co.uk Subscription
The process for cancelling services with Purplewindowcleaning.co.uk appears to be remarkably straightforward and customer-friendly, based on the information provided on their homepage. This is a significant positive for customer flexibility and avoids the common frustrations associated with difficult cancellation policies. Bikersdiscountstore.co.uk Review
No Long-Term Contracts
One of the most reassuring pieces of information on their website, found directly in the Frequently Asked Questions (FAQ) section, is their explicit statement regarding contracts:
- “Q) Are you going to tie me up in a contract for a long period of time? A) No, you can stop the service at any time…”
This clearly indicates that Purple Window Cleaning operates on a flexible, non-contractual basis for its domestic clients, which is a major advantage for consumers who prefer not to be locked into lengthy commitments. This policy is particularly appealing in the context of regular, recurring services, as it gives customers control over their service schedule without penalty.
Required Notice Period
While there’s no long-term contract, the company does require a brief notice period to facilitate a smooth cancellation process and prevent any accidental charges:
- “…all we ask is that you give us 7 working days notice so that we have time to cancel your Direct Debit in time so that you don’t pay for a scheduled clean.”
This 7-working-day notice period is very reasonable. It allows the company adequate time to:- Adjust their cleaning schedules.
- Process the cancellation of any associated Direct Debit mandates.
- Prevent a charge for a cleaning service that would otherwise have been automatically scheduled.
Steps to Cancel Your Service
Based on this information, the steps to cancel your recurring service would be as follows:
- Determine Your Preferred Method of Communication: The website provides both a phone number and an email address for contact. You can choose whichever you prefer.
- Phone: Call 0800 043 06 07. This allows for immediate confirmation of your cancellation request.
- Email: Send an email to [email protected]. This provides a written record of your request.
- Provide Required Information: When contacting them, be sure to include:
- Your full name
- Your property address
- The services you wish to cancel
- The date from which you wish the cancellation to be effective (ensuring it adheres to the 7-working-day notice period).
- Request Confirmation: It’s always good practice to request a confirmation of your cancellation, especially if communicating via email, to ensure that your request has been received and processed.
This clear and simple cancellation policy demonstrates a customer-centric approach, which contributes positively to Purple Window Cleaning’s overall service perception. Firepowersw.co.uk Review
Purplewindowcleaning.co.uk vs. Local Competitors
When considering Purplewindowcleaning.co.uk, it’s beneficial to compare its offerings against other local cleaning services in Bristol, Cardiff, and South Gloucestershire. While direct comparisons of specific pricing are difficult without individual quotes, we can assess their competitive standing based on service scope, operational details, and customer-centric features.
Service Scope: Breadth and Specialisation
Purplewindowcleaning.co.uk offers a fairly comprehensive range of exterior cleaning services beyond just windows, including UPVC cladding, guttering, fascias, and conservatory roofs. For commercial clients, their capabilities extend to high-level work (IPAF, IRATA qualified staff), stone cleaning, paving, tarmac, and render cleaning. This breadth can be a significant advantage over smaller, more specialised window cleaning operations that might only focus on glass.
- Purple Window Cleaning: Strong in comprehensive exterior cleaning for both domestic and commercial, with a notable specialisation in high-access commercial jobs.
- Typical Local Window Cleaners: Many local cleaners focus primarily on window panes, frames, and sills, perhaps offering basic gutter clearance. They might not have the equipment or certifications for high-rise commercial work or specialised tasks like stone restoration.
- Specialised Exterior Cleaners: Some local firms might specialise in pressure washing driveways or gutter clearing, but few combine all aspects of window, gutter, cladding, and high-level commercial cleaning as comprehensively as Purple Window Cleaning suggests.
Customer Convenience and Flexibility
Purplewindowcleaning.co.uk distinguishes itself with specific customer-friendly policies and features:
- No Long-Term Contracts: This is a major selling point. Many smaller local cleaners also operate without strict contracts, but larger franchises or some national chains might have more rigid terms. Purple Window Cleaning’s explicit statement provides peace of mind.
- 7-Working-Day Notice for Cancellation: A very reasonable notice period, typical of flexible service providers.
- Free Text Reminder Service: A thoughtful touch that enhances customer convenience, ensuring gates are open or preparations are made. Not all local cleaners offer this automated reminder.
- Secure Key Holding: This is a significant trust-builder. While some independent cleaners might offer similar arrangements informally, a structured, coded key storage system (as described by Purple Window Cleaning) is a sign of greater professionalism and security protocols.
- Photo Quote Option: This modern approach allows for remote quoting, which is a convenience not universally offered by all local cleaning businesses, many of whom still rely on in-person visits for quotes.
Transparency and Trust Signals
This is an area where Purplewindowcleaning.co.uk could potentially catch up to or exceed some local competitors:
- Online Presence and Information: Purple Window Cleaning has a dedicated website with clear service descriptions. Many very small local operations might rely solely on word-of-mouth, social media pages, or minimal online presence.
- Visible Reviews/Testimonials: The website currently lacks visible customer reviews or links to third-party review platforms on its homepage. Many successful local competitors heavily leverage platforms like Google Reviews, Facebook recommendations, or Checkatrade to showcase customer satisfaction, which can be a stronger trust signal than self-published claims of “many years experience.”
- Company Registration Details: Not immediately visible on the homepage, which is a standard practice for establishing legitimate business credentials in the UK. Many established local businesses will proudly display their company registration.
Pricing Models
- “Prices From” Indicators: Purplewindowcleaning.co.uk offers these for some services, which is more transparent than simply stating “call for a quote.”
- Local Competitors: Pricing models vary. Some may offer fixed prices for standard houses, others hourly rates, and many will provide quotes after a site visit.
In summary, Purplewindowcleaning.co.uk appears to be a well-structured local business with a comprehensive service offering and strong customer-focused policies like no contracts and convenient features. Its competitive edge lies in its breadth of service and customer flexibility. However, it could enhance its trustworthiness by incorporating more visible third-party trust signals and detailed company information, aligning with best practices seen in highly-rated local service businesses. Prime4you.co.uk Review
How to Make a Booking with Purplewindowcleaning.co.uk
Making a booking with Purplewindowcleaning.co.uk is designed to be a straightforward process, primarily leveraging direct communication channels that are common for service-based businesses. While there isn’t a fully automated online booking system with real-time availability display, their methods facilitate personalised service arrangement.
Step-by-Step Booking Process
The website encourages direct engagement to schedule services. Here’s a breakdown of how you would typically proceed:
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Initial Contact (Quote Request):
- Phone Call: The most direct way. Dial 0800 043 06 07. You can discuss your specific needs, property details, and desired services. The team can often provide an immediate estimate or arrange for a detailed quote. This is particularly useful for complex jobs or if you have specific questions.
- Email: Send an email to [email protected]. This method allows you to detail your requirements in writing, which can be useful for clarity and record-keeping. Ensure you include your full address, property type, and the cleaning services you are interested in (e.g., domestic window cleaning, gutter clearance, conservatory roof cleaning).
- “Photo Quote” Feature: For domestic window cleaning, you can submit photos of your property via their dedicated “Photo Quote” page (linked from the homepage). This allows them to assess the job remotely and call you back with a price. This streamlines the initial assessment and can expedite the quoting process.
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Receive and Accept Quote:
- Once you’ve provided the necessary information, Purple Window Cleaning will assess the scope of work and provide you with a tailored quote. This quote will detail the cost for the specific services you require.
- If you’re happy with the quote, you’ll then communicate your acceptance.
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Schedule the Service: Advancedtech.co.uk Review
- Upon quote acceptance, you will work with Purple Window Cleaning to agree on a suitable date and time for the service to be carried out.
- For recurring domestic window cleaning, they offer services on a “four or eight weekly schedule all year round,” giving you flexibility in how often you want your windows cleaned.
- They will confirm the scheduled visit.
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Confirmation and Reminders:
- For domestic clients, they offer a “free text reminder service the day before we visit to clean your windows.” This is a highly convenient feature, ensuring you know when to expect them and can make any necessary arrangements, such as leaving access gates open.
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Access Arrangements (if applicable):
- If required, and discussed during the booking process, they can hold keys for side gates or garages. They explicitly state their secure key storage policy: keys are kept in a locked key box in their offices and are coded without indicating the address for security. This offers a practical solution for customers who may not be home during the cleaning appointment.
While not an instant online booking system, the described process focuses on clear communication and customer convenience, ensuring that your specific cleaning needs are accurately understood and scheduled.
FAQ
What services does Purplewindowcleaning.co.uk offer?
Purplewindowcleaning.co.uk offers a range of exterior cleaning services for both domestic and commercial properties, including window cleaning, UPVC cladding cleaning, external guttering and fascia cleaning/clearing, conservatory roof cleaning, stone cleaning, paving cleaning, tarmac cleaning, render cleaning, and jet/power washing services.
Where does Purplewindowcleaning.co.uk operate?
For domestic window cleaning, they operate throughout North Bristol, Cardiff, and South Gloucestershire. Commercial services extend to a wider area including Bristol, South Gloucestershire, Cardiff, Swindon, Cheltenham, Gloucestershire, Bath, and Salisbury. Hollandhouseelectrical.co.uk Review
Does Purplewindowcleaning.co.uk require a long-term contract?
No, according to their FAQ, they do not tie customers into long-term contracts. You can stop the service at any time.
How much notice do I need to give to cancel services?
You need to provide 7 working days’ notice to cancel services, which allows them time to cancel your Direct Debit and avoid charging for a scheduled clean.
How can I get a quote for window cleaning from Purplewindowcleaning.co.uk?
You can get a quote by calling them on 0800 043 06 07, emailing [email protected], or using their “Photo Quote” feature to upload pictures of your property.
What is the “Photo Quote” feature?
The “Photo Quote” feature allows you to upload pictures of your property online, and Purple Window Cleaning will then call you back with a price for the window cleaning service, without the need for an initial site visit.
Are frames, sills, and doors included in the window cleaning price?
Yes, for domestic clients, the window panes, frames, sills, and doors are all included in the quoted price, unless otherwise stated due to specific risks like flaking paintwork. Allclearwindowcompany.co.uk Review
How often do they recommend cleaning UPVC cladding?
Purplewindowcleaning.co.uk recommends having UPVC cladding cleaned twice a year.
What is the starting price for UPVC cladding cleaning?
UPVC cladding cleaning prices start from £25 per elevation.
What is the starting price for external guttering and fascia cleaning?
Prices for external guttering and fascia cleaning start from £20 per elevation when carried out with a scheduled clean.
Do they offer a text reminder service?
Yes, for domestic clients, they offer a free text reminder service the day before they visit to clean your windows.
Do they offer key holding for property access?
Yes, if required, they can hold keys for side gates or garages. Keys are stored securely in a locked, coded key box in their offices, with no indication of the address. Barstobrick.co.uk Review
What equipment do they use for gutter clearing?
They use a gutter sucker called “SkyVac” for excavating or vacuuming out debris clogging up gutters.
What qualifications do their commercial window cleaners hold for high-level work?
Their commercial window cleaners have IPAF licences for access equipment and IRATA qualifications for rope access window cleaning.
Do they offer cleaning services for conservatory roofs?
Yes, they offer conservatory roof cleaning services, with prices starting from £30. They recommend this 3-4 times per year.
Is Purplewindowcleaning.co.uk a local company?
Yes, they appear to be a localised service provider primarily operating in North Bristol, Cardiff, and South Gloucestershire for domestic services, with extended commercial service areas.
What payment methods does Purplewindowcleaning.co.uk accept?
While not explicitly detailed on the homepage, their mention of cancelling Direct Debits suggests this is a primary method for recurring payments. Specifics would likely be confirmed during the quoting process. Theploughharborne.co.uk Review
Can they clean internal windows for commercial properties?
Yes, their commercial cleaning services include both internal and external window cleaning.
What kind of commercial exterior cleaning services do they provide besides windows?
For commercial clients, they provide gutter clearance, stone cleaning and restoration, paving cleaning, tarmac cleaning, car park surface revival, render cleaning (softwashing, Doff/Thermatech), jet/power washing services, and equestrian cleaning services.
Are there any specific conditions that might disrupt their services?
The website humorously states, “Only snow or Kryptonite will disrupt our services!”, implying that most weather conditions will not prevent them from working.
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