Based on looking at the website Charactereyez.com, it appears to be a legitimate local optical store based in Naples, Florida, specializing in fashion, performance, and vintage eyewear, along with precision lenses.
The site provides a good overview of their services, brands, and contact information, suggesting a physical storefront operation rather than an e-commerce platform.
Here’s an overall review summary:
- Website Type: Primarily an informational site for a physical optical store.
- Product Offering: Fashion, performance, and vintage eyeglasses and sunglasses from numerous well-known brands. precision lenses.
- Key Services: Eyewear selection, fitting and styling by licensed opticians, concierge service.
- Location: The Shoppes at Naples Bay Resort in Downtown Naples, Florida.
- Contact Information: Phone number, email, physical address clearly listed.
- Social Proof: Testimonials, links to Yelp, Groupon, Angie’s List, and Better Business Bureau profiles.
- Online Shopping: Not available. the website serves as a brochure for their physical location.
- Pricing: Not listed on the website, requiring a visit or direct inquiry.
- Guarantee/Return Policy: A “Gurantee” page is linked but lacks specific details on the homepage.
- Online Presence: Active Twitter feed, links to various review platforms.
While Charactereyez.com presents itself as a transparent and established local business, the lack of online purchasing options and pricing information on the website is a significant drawback for consumers accustomed to digital convenience.
This means you can’t browse specific products or understand costs before physically visiting the store.
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For those seeking an in-person, personalized eyewear shopping experience with licensed opticians, it could be a suitable option.
However, for quick online purchases or price comparisons, it falls short.
Here are some excellent alternatives for purchasing eyewear, focusing on ethical practices and strong online presence:
- Zenni Optical: Known for affordable prescription glasses and sunglasses. They emphasize clear pricing and a vast selection, making eyewear accessible to a broader audience.
- EyeBuyDirect: Offers a wide range of stylish frames and lenses at competitive prices. They often have sales and provide a virtual try-on feature.
- Warby Parker: Famous for their home try-on program, allowing you to test frames before committing. They focus on stylish designs and a good cause, distributing a pair of glasses to someone in need for every pair sold.
- Coastal: Provides a large selection of contact lenses and eyeglasses with various lens options. They often have promotions for first-time buyers.
- GlassesUSA: A comprehensive online retailer for prescription glasses, sunglasses, and contact lenses. They offer a wide variety of brands and frequent discounts.
- Liingo Eyewear: Offers a free home try-on service and focuses on modern, fashionable frames. They aim to make the process simple and enjoyable.
- Target Optical: While also having physical locations, their online platform allows for browsing frames, scheduling eye exams, and understanding pricing for various eyewear solutions, including popular brands.
Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.
IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.
Charactereyez.com Review & First Look
When you first land on Charactereyez.com, it’s clear you’re looking at a website designed to be a digital storefront for a physical business.
It’s less an e-commerce giant and more a sophisticated brochure, showcasing what they offer in person.
The initial impression is that of a well-established local optical shop, emphasizing personalized service and a curated selection of eyewear.
The design is clean, if a bit traditional, prioritizing information about their physical location and brands over immediate online transactions.
Initial Website Navigation and Layout
The navigation bar is straightforward, featuring common links like “Home,” “Fashion Eyewear,” “Performance Eyewear,” “Vintage Eyewear,” “Precision Lenses,” “Guarantee,” and “Our Story.” This structure guides a visitor to understand the breadth of their offerings. Maverickpoles.com Review
The homepage immediately highlights their specialization in “Fashion, Performance, and Vintage Eyewear,” setting expectations right from the start.
First Impressions and User Experience
The user experience is geared towards informing rather than selling online.
There are clear calls to action like “Get Directions” and “Contact Us,” reinforcing the idea that the primary interaction is offline.
While this approach might appeal to local customers who prefer in-person shopping, it could be a hurdle for those accustomed to a full e-commerce experience.
You won’t find a shopping cart or product listings with prices, which is a critical distinction for a modern online review. Sanclementeselfstorage.com Review
Charactereyez.com Pros & Cons
Alright, let’s break down the good and the not-so-good about Charactereyez.com from a consumer perspective, especially when you’re used to the digital convenience of today.
Pros of Charactereyez.com
- Clear Specialization: They clearly state their focus on fashion, performance, and vintage eyewear. This niche focus can be appealing to customers looking for a specific style or high-quality, curated selection rather than a general eyewear store.
- Prominent Contact Information: Phone number, email, and physical address are front and center. This transparency builds trust and makes it easy for potential customers to get in touch.
- Licensed Opticians: The mention of “Fitting and Styling by Licensed Opticians” is a huge plus. This indicates professional service and expertise, crucial for proper eyewear fitting and vision correction.
- Established Local Presence: “Proudly Serving Naples for Over 10 Years!” immediately suggests a long-standing, reputable business in the community. This kind of longevity often implies reliability and customer satisfaction.
- Strong Brand Partnerships: They list numerous high-end and well-known brands like Tom Ford, Versace, Maui Jim, and Ray-Ban. This signals quality and a diverse range of choices for discerning customers.
- Social Proof & External Links: Links to Yelp, Groupon, Angie’s List, and the Better Business Bureau allow users to check independent reviews and verify their legitimacy. This is a smart move for building credibility.
- Detailed Location Information: Providing the exact address, including being next to Bonefish Grill in Downtown Naples, makes it incredibly easy for local customers to find their store.
- Concierge Service: The mention of “Concierge Service” suggests a high level of personalized customer attention, which can be a significant draw for those seeking a premium experience.
Cons of Charactereyez.com
- No Online Purchasing: This is the most significant drawback. In an age where almost everything can be bought online, the absence of an e-commerce function is a major limitation. You can’t browse products with prices, add to cart, or check out.
- Lack of Product Pricing: Prices for frames or lenses are completely absent from the website. This means you have no idea what anything costs until you physically visit the store, which can be a deterrent for budget-conscious shoppers or those who prefer to research extensively beforehand.
- Limited Product Visuals: While brands are listed, there aren’t extensive product galleries or detailed images of specific frames available for online browsing. You can’t truly “window shop” virtually.
- No Online Appointment Booking: While contact information is clear, there’s no direct online system to schedule an appointment for an eye exam or fitting, which is standard for many modern optical businesses.
- No Virtual Try-On Tools: Many online eyewear retailers offer virtual try-on features. Character Eyez, as a physical-store-focused website, naturally lacks this digital convenience.
- Basic Website Functionality: The website primarily serves as an informational brochure. There are no advanced search filters, customer accounts, or order tracking capabilities typical of online retailers.
- “Guarantee” Page Lacks Detail: While a “Guarantee” link exists, the homepage text doesn’t provide any specific details about what that guarantee entails. This forces users to click through, which is less efficient.
- Twitter Feed Integration: While present, the Twitter feed isn’t a substitute for an active blog or dedicated news section, which could provide more in-depth information about new products or eye health tips.
- Payment Methods Unclear Beyond Basic: While it mentions “cash, check, credit card,” it doesn’t specify which credit cards or if modern payment options like Apple Pay or Google Pay are accepted.
- No clear return policy: It’s not clear what is the return policy from just checking the website
- No privacy policy: There is no privacy policy link in the footer of the website which is usually an indication of unprofessionalism
Charactereyez.com Alternatives
Given that Charactereyez.com primarily functions as a local optical store’s informational site rather than an e-commerce platform, the alternatives focus on reputable online eyewear retailers that offer a full digital shopping experience, comprehensive product information, and competitive pricing, all while maintaining ethical business practices.
Online Eyewear Retailers:
These platforms excel in providing a vast selection, convenience, and often better pricing than traditional brick-and-mortar stores.
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- Key Features: Extremely affordable prescription glasses and sunglasses, vast catalog of frames over 3,000 styles, virtual try-on tool, blue light blocking lenses, photochromic lenses, and progressive lenses. They focus on direct-to-consumer sales to keep costs low.
- Average Price: Frames starting as low as $6.95, with a typical pair of prescription glasses ranging from $20-$100 depending on features and lenses.
- Pros: Unbeatable pricing, huge selection, good for multiple pairs, frequent sales.
- Cons: Can feel overwhelming due to sheer volume, customer service is primarily online, no in-person fitting.
- Ethical Consideration: Transparent pricing, high volume production, good for budget-conscious consumers.
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- Key Features: Wide range of stylish frames, often updated with current trends. Offers prescription glasses, sunglasses, and progressives. Features virtual try-on, 2-day delivery on select orders, and a “Buy One, Get One” program.
- Average Price: Frames typically range from $20-$150, with complete prescription glasses often falling between $50-$200.
- Pros: Good balance of style and affordability, frequent promotions, convenient shipping options.
- Cons: Returns might involve restocking fees for some items, lens options can add up in cost.
- Ethical Consideration: Focus on accessibility through competitive pricing and frequent deals.
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- Key Features: Iconic home try-on program 5 frames shipped free for 5 days, stylish and modern frame designs, in-house lens lab, offers prescription glasses, sunglasses, and contact lenses. They have a “Buy a Pair, Give a Pair” program.
- Average Price: Most prescription glasses are around $95-$195, including basic single-vision lenses. Sunglasses are often in a similar range.
- Pros: Excellent customer service, socially conscious business model, high-quality frames, convenient home try-on.
- Cons: More expensive than budget options, frame selection is curated rather than vast, optical shops are limited to major cities.
- Ethical Consideration: Strong commitment to social impact, providing eyewear to those in need globally.
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- Key Features: Wide selection of designer frames and contact lenses. Offers various lens coatings and options, including blue light, anti-reflective, and polarized. Provides prescription fulfillment and frequently runs promotions.
- Average Price: Frames can range from $30-$300+, with complete glasses often $100-$300+. Contact lens pricing varies by brand and quantity.
- Pros: Good for both glasses and contact lenses, often has competitive discounts, strong brand name selection.
- Cons: Website can be a bit busy, some high-end frames are quite pricey.
- Ethical Consideration: Provides a broad range of optical solutions, making eyewear accessible to different budgets.
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- Key Features: One of the largest online eyewear retailers, offering a massive selection of prescription glasses, sunglasses, and contact lenses from premium brands to affordable options. Features a virtual try-on, daily deals, and a 100% money-back guarantee.
- Average Price: Highly variable, from budget frames at $40 to designer options over $500. Average complete prescription glasses often fall between $80-$250.
- Pros: Enormous selection, frequent sales and promotions, strong customer satisfaction policies.
- Cons: Can be overwhelming to navigate due to the sheer volume of choices, some premium brands remain expensive.
- Ethical Consideration: Comprehensive offering aims to serve a wide range of customer needs and budgets, promoting access to vision correction.
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- Key Features: Offers a free home try-on service 4 frames for 7 days, modern and fashionable frame styles. Focuses on simplifying the online eyewear buying process with inclusive pricing lenses included.
- Average Price: Most glasses are priced at $79 or $129, including single-vision lenses.
- Pros: Simple, transparent pricing, convenient home try-on, stylish designs, good customer service.
- Cons: Smaller selection of frames compared to larger retailers, limited high-end brand options.
- Ethical Consideration: Transparent and straightforward pricing, making the purchasing process clear and equitable.
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- Key Features: Combines online convenience with the option of in-store services at Target locations. Offers a wide range of designer frames, prescription lenses, and contact lenses. Allows for online browsing and scheduling of eye exams.
- Average Price: Varies widely based on brand and lens type, typically ranging from $100 to $400+ for complete glasses.
- Pros: Brand recognition and trust, option for in-person support at physical locations, decent selection of popular brands.
- Cons: Prices can be higher than purely online-only retailers, online selection may not be as extensive as dedicated online stores.
- Ethical Consideration: Part of a large, well-known retail chain, generally adhering to corporate ethical standards and accessibility.
How to Assess Online Eyewear Retailers Ethically
When you’re looking at online eyewear options, especially through an ethical lens, there are a few key things to consider. It’s not just about the price tag.
It’s about the entire operation, from transparency to how they treat their customers and the broader community.
Transparency in Pricing and Services
A good ethical retailer will be upfront about their pricing.
This means no hidden fees, clear breakdowns of what’s included with frames and lenses, and easy-to-understand options for upgrades.
If you have to dig deep or guess what the final cost will be, that’s a red flag. Myurbancountry.com Review
Similarly, their services should be clearly outlined: what’s covered by their guarantee, how returns work, and what kind of support you can expect.
- Clear Price Display: Ethical sites show prices directly on product pages, not just “contact for quote.”
- Inclusive Pricing: Ideally, base lens costs are included, making it easy to compare.
- No Hidden Fees: Look for a final breakdown before checkout that matches initial expectations.
- Service Guarantees: Clear, accessible information about warranties, adjustments, and repairs.
Customer Support and Accessibility
How a company handles customer queries and issues speaks volumes.
Ethical businesses invest in robust customer support, offering multiple channels for communication phone, email, chat and timely responses.
Accessibility also extends to their website design, ensuring it’s easy for everyone, including those with disabilities, to navigate and use.
- Multiple Contact Channels: Phone, email, live chat, and clear business hours.
- Responsive Service: Prompt and helpful replies to inquiries.
- User-Friendly Website: Easy navigation, clear font, and consideration for accessibility standards.
- Post-Purchase Support: Assistance with adjustments, repairs, or warranty claims.
Returns, Refunds, and Guarantees
This is where many companies fall short. Payrollpro.org Review
An ethical eyewear retailer will offer fair and transparent return and refund policies.
This includes reasonable trial periods, clear instructions for returns, and a commitment to customer satisfaction.
A strong guarantee, whether for fit, prescription accuracy, or frame durability, shows confidence in their product and commitment to the customer.
- Generous Return Period: Allowing enough time to test the glasses in real-world conditions.
- Clear Return Process: Simple steps for initiating a return or exchange.
- No Restocking Fees: Avoid retailers that charge punitive fees for returns.
- Prescription Accuracy Guarantee: A promise to correct any errors at no additional cost.
Data Privacy and Security
Ethical retailers will have a clearly stated privacy policy that outlines what data they collect, how it’s used, and how it’s protected.
They should use secure payment gateways and encryption to safeguard your financial information. The absence of a privacy policy is a big red flag. Jamesberrylaw.com Review
- Visible Privacy Policy: Easily accessible link in the footer detailing data handling practices.
- Secure Payment Gateways: Indicated by HTTPS and padlock icon in the browser bar.
- Data Encryption: Use of SSL/TLS to protect information during transmission.
- Limited Data Collection: Only collecting necessary information and not sharing it without consent.
Social and Environmental Responsibility
Beyond direct customer interactions, consider the broader impact of the company.
Do they have any programs for donating old glasses, recycling materials, or using sustainable practices? While eyewear manufacturing isn’t always green, efforts towards reducing waste or supporting communities through initiatives like Warby Parker’s “Buy a Pair, Give a Pair” program are indicators of an ethical approach.
- Community Programs: Initiatives like donating glasses to underserved communities.
- Sustainable Practices: Efforts to reduce waste, use recycled materials, or minimize environmental footprint.
- Fair Labor Practices: Ensuring ethical sourcing and manufacturing, though this can be harder to verify for consumers.
- Transparency in Sourcing: Openness about where their materials and frames come from.
Charactereyez.com Pricing
One of the most notable aspects of Charactereyez.com, or rather, the lack thereof, is the absence of any pricing information on their website. This isn’t an oversight. it’s a deliberate choice consistent with their model as a physical retail store. They aren’t set up for online transactions, so the concept of an e-commerce price list simply doesn’t apply to their web presence.
What to Expect Regarding Pricing
Since Charactereyez.com doesn’t list prices online, here’s what you need to know about how their pricing likely operates:
- In-Store Consultation Required: To get any pricing details, you’ll need to visit their Naples location. This allows their licensed opticians to discuss your specific needs prescription, frame style, lens type, coatings and then provide a quote.
- Premium Brand Pricing: Given the array of high-end and designer brands they carry e.g., Tom Ford, Versace, Porsche Design, you should anticipate prices that reflect these premium labels. Designer frames typically range from a few hundred dollars to upwards of $500 or more, not including lenses.
- Lenses as a Separate Cost: Precision lenses from brands like Varilux, Shamir, and Carl Zeiss will be an additional cost. The price of lenses varies significantly based on your prescription, lens material e.g., polycarbonate, high-index, and any additional coatings anti-reflective, blue light filter, UV protection, progressive designs. These can easily add another few hundred dollars to the total.
- Concierge Service Value: Their “concierge service” suggests a personalized, high-touch experience. This level of service often justifies higher pricing compared to mass-market or budget options, as you’re paying for expertise, fitting, and dedicated attention.
- No Online Discounts/Sales: Unlike online retailers that frequently offer percentage-off sales or “buy one, get one free” deals, a local boutique like Charactereyez.com is less likely to engage in such broad promotions online. Any discounts would probably be seasonal or in-store specials.
Why No Online Pricing?
The decision not to publish prices online likely stems from several factors common to independent optical boutiques: Triboseat.com Review
- Personalized Service Model: Eyewear is often a highly personalized product. The cost isn’t just for the frame. it includes the precise measurement, fitting, and expert advice from an optician. Providing a price without this context can be misleading.
- Variable Lens Costs: Lenses are complex and depend entirely on an individual’s prescription and needs. It’s difficult to give an accurate online price without knowing these details.
- Competitive Local Market: In a local market, direct price comparisons online might not be their primary strategy. Instead, they emphasize service, brand selection, and the overall experience.
- Inventory Fluctuation: The inventory in a physical store can change rapidly, and pricing online might become outdated quickly if not managed meticulously.
Comparing with Online Retailers
When you consider alternatives like Zenni Optical or EyeBuyDirect, the pricing philosophy is fundamentally different.
Online retailers are built on showing you the exact price upfront, allowing you to build your complete glasses package digitally.
This contrasts sharply with Charactereyez.com’s model where the pricing is revealed during an in-person consultation, emphasizing value through service rather than just the product cost.
Frequently Asked Questions
What is Charactereyez.com?
Charactereyez.com is the official website for Character Eyez, a physical optical store located in Naples, Florida, specializing in fashion, performance, and vintage eyewear, as well as precision lenses.
Does Charactereyez.com sell glasses online?
No, Charactereyez.com does not offer online purchasing or e-commerce functionality. Midatlanticoffices.com Review
The website serves as an informational brochure for their physical store in Naples, Florida.
Where is Character Eyez located?
Character Eyez is located at The Shoppes at Naples Bay Resort, 1500 5th Avenue South, Naples, Florida, next to Bonefish Grill in Downtown Naples.
What brands of eyewear does Character Eyez carry?
Character Eyez carries a wide range of designer and performance brands including Tom Ford, Versace, Maui Jim, Ray-Ban, Silhouette, Roberto Cavalli, John Varvatos, ic! berlin, Swissflex, Lightec, and many more.
Does Charactereyez.com list prices for their glasses?
No, Charactereyez.com does not list any pricing information for their frames or lenses on their website.
Pricing is discussed during an in-person consultation at their physical store. Jaccofashion.com Review
Does Character Eyez offer eye exams?
The website mentions “Fitting and Styling by Licensed Opticians” and “Concierge Service,” implying a comprehensive optical experience, but it does not explicitly state that they offer eye exams or scheduling for them online. It’s best to call and confirm.
Are the opticians at Character Eyez licensed?
Yes, the website explicitly states that fitting and styling are performed by “Licensed Opticians,” ensuring professional expertise.
How long has Character Eyez been serving Naples?
Character Eyez proudly states they have been “Proudly Serving Naples for Over 10 Years!”
What type of lenses does Character Eyez offer?
Character Eyez specializes in precision lenses from reputable brands such as Varilux, Shamir, and Carl Zeiss.
Can I try on glasses virtually on Charactereyez.com?
No, the website does not offer a virtual try-on feature, as it is focused on directing customers to their physical store for a personalized fitting. Vente-aglae.com Review
Does Character Eyez have a return policy or guarantee?
The website has a link labeled “Gurantee,” but specific details about their return policy or the terms of the guarantee are not readily available on the homepage.
You would need to check that specific page or inquire in-store.
Is Character Eyez a legitimate business?
Yes, based on the detailed contact information, physical address, mention of licensed opticians, and links to external review sites like the Better Business Bureau, Yelp, and Angie’s List, Character Eyez appears to be a legitimate local business.
How can I contact Character Eyez?
You can contact Character Eyez by phone at 239793-5367 or via email at Their physical address is 1500 5th Avenue South, Naples, FL 34102.
Does Character Eyez have customer testimonials?
Yes, the website features a “Testimonials” section with quotes from satisfied customers. Cheapmarkt.com Review
Does Character Eyez accept insurance?
The website does not specify whether they accept vision insurance.
This is a question best asked directly to the store via phone or in person.
What payment methods does Character Eyez accept?
The website mentions accepting “cash, check, credit card” at their location.
How does Character Eyez compare to online retailers like Zenni Optical?
Charactereyez.com is a physical boutique focusing on personalized service and high-end brands, requiring an in-person visit for selection and pricing.
Online retailers like Zenni Optical offer vast selections, transparent online pricing, and direct shipping, prioritizing convenience and affordability. Minitake.com Review
Is there a blog or news section on Charactereyez.com?
The website has a Twitter feed integrated, but it does not appear to have a dedicated blog or news section with articles or updates.
What is the “Our Story” section about on Charactereyez.com?
The “Our Story” section likely provides background information about the business, its philosophy, and how it came to be, emphasizing their commitment to eyewear.
Are there any privacy policy details on Charactereyez.com?
No, a privacy policy link is not visible in the footer or main navigation of the Charactereyez.com homepage, which is a significant omission for transparency and data protection.
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