Flooringsupplyshop.com Review 1 by

Flooringsupplyshop.com Review

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Based on checking the website, Flooringsupplyshop.com appears to be a legitimate online retailer specializing in flooring, shower construction supplies, and related tools and accessories.

The site offers a wide array of products for both professional contractors and DIY enthusiasts.

Overall Review Summary:

  • Website Legitimacy: Appears legitimate with a physical address, contact information, and long operating history since 1986.
  • Product Range: Extensive, covering shower systems, radiant heating, tiles, tools, and care products.
  • Transparency: Provides contact details, business history, and an address.
  • User Experience: Functional e-commerce site with clear product categories and a calculator tool.
  • Customer Feedback: Features numerous positive testimonials on the homepage.
  • Ethical Considerations: The products offered are permissible and align with ethical principles.

The website provides a comprehensive catalog of products, ranging from Shower Construction components like Quick Pitch Systems and ready-to-tile items, to a wide variety of Tiles including glass, metal, ceramic, and stone.

They also offer Radiant Floor Heating solutions from brands like Warmup and SunTouch, along with a significant selection of Tools for tile installation and stone fabrication.

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The presence of a physical address International Flooring Center, Inc., 5047 W Jefferson Blvd, Los Angeles, CA and a call center number 323-731-8453, toll-free 1-877-880-TILE suggests a tangible business operation, which adds a layer of trustworthiness.

Furthermore, the claim of operating since 1986 indicates a long-standing presence in the industry.

The testimonials displayed prominently on the homepage, while potentially curated, suggest a history of customer interactions.

Overall, Flooringsupplyshop.com appears to be a reliable source for home renovation and construction materials.

Best Alternatives List:

  • The Tile Shop

    • Key Features: Offers a vast selection of natural stone, ceramic, porcelain, and glass tiles. Provides design services and installation tools.
    • Average Price: Varies widely by material, from $2/sq ft for basic ceramic to over $50/sq ft for high-end natural stone.
    • Pros: High-quality products, extensive variety, design expertise available.
    • Cons: Can be pricier than some online-only retailers, more focused on tiles than other construction supplies.
  • Floor & Decor

    • Key Features: Large warehouse-style retailer specializing in hard surface flooring, including tile, wood, laminate, and vinyl. Offers installation materials and tools.
    • Average Price: Generally competitive, with options across various price points.
    • Pros: Wide selection, often has competitive pricing, large inventory for immediate pickup or delivery.
    • Cons: Can be overwhelming due to sheer size, may require professional installation for some products.
  • Build.com

    • Key Features: Comprehensive online home improvement retailer with categories spanning plumbing, lighting, hardware, and flooring. Features a wide range of brands.
    • Average Price: Competitive, depending on the product and brand.
    • Pros: One-stop shop for many home renovation needs, good customer service, extensive product filters.
    • Cons: Shipping times can vary, large inventory might require more research to find specific items.
  • Lowe’s Flooring Section

    • Key Features: Major home improvement chain offering a broad range of flooring types, installation services, and tools.
    • Average Price: Mid-range to high-end.
    • Pros: Physical store presence for in-person viewing and returns, offers professional installation, frequent sales and promotions.
    • Cons: Selection can vary by store, online inventory might differ from local availability.
  • The Home Depot Flooring Section

    • Key Features: Another leading home improvement retailer with a strong focus on DIY and contractor supplies. Offers various flooring materials and installation equipment.
    • Average Price: Generally affordable to mid-range.
    • Pros: Widespread availability of stores, strong online presence, rental tools available, robust pro services.
    • Cons: Quality can vary between brands, customer service might be inconsistent.
  • Wayfair

    • Key Features: Primarily an online furniture and home goods retailer, but also carries a substantial selection of flooring, including area rugs, carpet tiles, and hard surface options.
    • Average Price: Varies widely, from budget-friendly to premium.
    • Pros: Huge online selection, often has unique styles, frequent sales.
    • Cons: No physical stores for viewing products, can be difficult to assess quality from images alone, shipping times can be extended for larger items.
  • MSC Industrial Supply

    • Key Features: While primarily an industrial supplier, MSC offers a strong selection of professional-grade tools, including those for flooring installation and general construction.
    • Average Price: Mid-range to high-end for professional tools.
    • Pros: High-quality, durable tools, reliable for professional use, strong customer support.
    • Cons: Less focused on decorative flooring materials, more specialized for tools.

Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.

IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

Table of Contents

Flooringsupplyshop.com Review & First Look

When you first land on Flooringsupplyshop.com, you get a clear sense of its purpose: it’s an online hub for all things related to flooring, shower construction, and the tools that make these projects happen.

The homepage is well-organized, quickly guiding you to major product categories like “Shower Construction,” “Square Drains and Linear Drains,” “Bathroom Accessories,” and “Warmup Radiant Floor Heating.” This initial impression is one of professionalism and a specialized inventory.

Initial Impressions

The website immediately communicates its core business.

You see bold claims like “Satisfaction guaranteed” and a prominent phone number 323-731-8453, suggesting accessibility and a focus on customer support.

The mention of “world wide shipping” also broadens its appeal beyond just local customers in Los Angeles, where their physical store, International Flooring Center, Inc., is located. Xcardiag.com Review

  • Clear Navigation: The main categories are easily accessible, and sub-categories are logically structured, making it simple to drill down to specific products.
  • Visual Appeal: While not overly flashy, the site is clean and functional, prioritizing product display over elaborate graphics.
  • Credibility Indicators: The physical address and multiple contact numbers enhance trustworthiness. Operating since 1986 as International Flooring Center lends significant historical credibility.

Homepage Highlights

Beyond general navigation, the homepage features several key sections that aim to engage visitors and highlight popular offerings.

  • Featured Products: Sections like “Shop Top Rated,” “Best Sellers,” “On Sale,” and “New Arrivals” are dynamically updated to showcase popular or discounted items. For example, “PreFormed Ready to Tile Shower Pan CUSTOM size” is listed as a best-seller, indicating demand for customizable solutions.
  • Promotional Banners: Rotating banners advertise specific product lines or systems, such as the “ATR Levelling System” for reduced labor, “SunTouch Radiant Floor Heating” for comfort and energy efficiency, and “TileWare Organization and Assist” for strong mounting solutions. These banners provide quick links to detailed product pages.
  • Customer Testimonials: A large section dedicated to customer reviews reinforces the brand’s reliability. Testimonials date back to 2007, showcasing consistent positive feedback over many years, from “Excellent Service, fast delivery” to “Awesome Customer Service.” This social proof is a powerful indicator of their service quality.

Flooringsupplyshop.com Features

Flooringsupplyshop.com isn’t just a static catalog.

It offers features designed to assist both DIYers and professional contractors.

The site’s functionalities extend beyond mere product listing, aiming to provide a comprehensive shopping experience.

Product Catalog Depth

The sheer depth of the product catalog is a standout feature. Directbrandtools.com Review

It’s clear they cater to specialized needs within the flooring and shower construction sectors.

Resource and Support Tools

The website aims to be more than just a store by offering valuable resources.

  • Flooring Calculator: This tool, found under “Resources,” helps customers determine the required quantity of tiles, thinset, grout, and heating systems for their projects. This is an invaluable feature for accurate planning and budgeting.
  • Blog Section: While the homepage stated “Unable to connect to blog at this time,” the presence of a link to a blog https://www.flooringsupplyshop.com/blog/ suggests an intention to provide helpful content, such as “Shower Organization Ideas.” If active, this would be a significant feature for DIY guidance and design inspiration.
  • Contact Options: Beyond the prominent phone numbers, an email address [email protected] is provided, offering multiple avenues for customer support. This is critical for resolving issues or getting product advice.

E-commerce Functionality

The platform appears to be built on a robust e-commerce system, likely Zen Cart, as indicated by the footer.

  • Shopping Cart & Checkout: Standard e-commerce features like a shopping cart and a clear checkout process are present.
  • Account Management: Customers can log in to “My Account” to manage orders, track shipments, and update personal information.
  • Search and Filters: Although not explicitly detailed in the provided text, a robust e-commerce site like this would typically feature search bars and filtering options within categories to help users narrow down product choices.

Flooringsupplyshop.com Pros & Cons

Alright, let’s break down the advantages and disadvantages of Flooringsupplyshop.com based on what we’ve seen on their homepage.

Every platform has its strengths and areas for improvement, and this one is no different. Kidstoria.com Review

The Upsides

Flooringsupplyshop.com brings some serious benefits to the table, especially for those in the home renovation game.

  • Extensive Product Catalog: This is a huge win. From specialized shower construction kits like the Quick Pitch System and ClearPath Curbless Shower System to a vast array of tiles glass, metal, ceramic, stone and radiant heating solutions Warmup, SunTouch, they’ve got a comprehensive inventory. If you’re tackling a complex bathroom remodel or a large-scale flooring project, you’re likely to find most of what you need here. This depth caters to both DIYers looking for complete kits and contractors needing specific components.
    • Variety: They don’t just sell tiles. they sell all types of tiles, including unique options like 3D tiles and various mosaics.
    • Systems Focus: Offering full shower construction and heating systems simplifies project planning for customers.
  • Established Credibility: Operating as “International Flooring Center, Inc.” since 1986 is a significant mark of reliability. In the online world, longevity often translates to trustworthiness. Plus, having a physical address in Los Angeles, CA, and multiple phone numbers local and toll-free gives customers a tangible point of contact, which is vital for building confidence.
    • Longevity: 35+ years in business speaks volumes about their stability and experience.
    • Transparency: Readily available contact information and physical location details are excellent signs.
  • Positive Customer Feedback: The sheer volume of testimonials, dating back over a decade, is impressive. While all sites tend to highlight positive reviews, the consistent nature and duration of these testimonials “Excellent Service,” “Fast Delivery,” “Amazing Customer Service” suggest a genuine commitment to customer satisfaction over a long period.
    • Social Proof: A large collection of positive reviews can significantly influence new customers.
    • Consistency: Long-term positive feedback points to reliable service.
  • Helpful Resources: The inclusion of a “Flooring Calculator” is a smart move. It empowers customers to accurately estimate materials needed for their projects, reducing waste and ensuring they order correctly. This small detail shows a customer-centric approach.
    • Practical Tools: A calculator saves time and reduces potential errors for customers.
    • DIY Support: It caters to the needs of individual homeowners as much as professionals.
  • Ethical Product Range: The products offered, such as flooring, tiles, heating systems, and construction tools, are all permissible and align with ethical principles. There are no offerings related to prohibited categories, ensuring that the business model is sound.

The Downsides

No system is perfect, and Flooringsupplyshop.com also has areas where it could improve.

  • Outdated Website Design: The “Powered by Zen Cart :: The Art of E-Commerce” footer, combined with the general layout, suggests an older design aesthetic. While functional, it might not offer the sleek, modern user experience that many contemporary e-commerce sites provide. This can sometimes lead to perceptions of less dynamism or innovation.
    • Visuals: Could benefit from a modern refresh to compete with newer online stores.
    • Responsiveness: Older platforms sometimes struggle with mobile optimization, which is crucial today.
  • Broken Blog Link: The message “Unable to connect to blog at this time” on the homepage is a red flag. A non-functional blog means a missed opportunity for valuable content marketing, SEO benefits, and providing updated industry insights or DIY guides. It also suggests a lack of recent maintenance.
    • Content Marketing: A broken blog means no fresh content to attract organic traffic.
    • Maintenance: Indicates potential technical oversight or neglect in keeping the site fully operational.
  • Limited Social Proof Beyond Testimonials: While there are positive testimonials, the social media links Facebook, Twitter, Google Plus, Pinterest, YouTube, Instagram aren’t accompanied by follower counts or recent activity indicators on the homepage itself. A more active and integrated social media presence could further boost consumer confidence and engagement.
    • Engagement: A strong social media presence can build community and trust.
    • Recency: Lack of visible recent updates might suggest dormant profiles.

Flooringsupplyshop.com Alternatives

When you’re looking for construction materials, flooring, or tools, having options is key.

While Flooringsupplyshop.com offers a solid selection, the market is packed with reputable players, each with their own strengths.

Here are some of the best alternatives, covering various aspects of home improvement and construction. Smashebooks.com Review

Top Ethical Alternatives

For those seeking materials and tools for home renovation and construction, several established retailers and online platforms offer ethical and reliable options that align with sound principles.

These alternatives primarily focus on tangible goods and services for building and improving homes, without delving into speculative or problematic areas.

  1. Build.com

    • Key Features: A comprehensive online retailer for home improvement products. They offer everything from plumbing fixtures and lighting to flooring, appliances, and heating/cooling systems. Their strength lies in their vast selection across multiple categories, making them a one-stop shop for many renovation projects.
    • Pros: Extremely broad product range, competitive pricing, good customer support, detailed product descriptions, and helpful buying guides.
    • Cons: Can be overwhelming due to the sheer number of options. shipping times can vary depending on the supplier.
  2. The Home Depot

    • Key Features: One of the largest home improvement retailers in the world, The Home Depot offers a massive inventory of building materials, tools, appliances, and services. They have both a strong online presence and thousands of physical stores, providing convenience for both online shopping and in-person pickup.
    • Pros: Wide availability, competitive prices, frequent sales, rental tools, and installation services. Offers a robust “Pro” program for contractors.
    • Cons: Customer service quality can vary by location. navigating large stores can be time-consuming.
  3. Lowe’s Cancerdefeated.com Review

    • Key Features: Similar to The Home Depot, Lowe’s is a major competitor in the home improvement space, offering a vast array of products for construction, renovation, and outdoor living. They also provide installation services and project financing.
    • Pros: Extensive product selection, good customer service, military discount, convenient store locations, and strong online ordering.
    • Cons: Pricing can sometimes be higher than competitors. inventory can vary significantly between stores.
  4. Floor & Decor

    • Key Features: Specializes exclusively in hard surface flooring, including tile, wood, laminate, and stone. They boast a massive, in-stock inventory available for immediate purchase, catering to both DIYers and professionals. They also offer design services.
    • Pros: Huge selection of in-stock flooring, competitive wholesale pricing, knowledgeable staff, and design assistance.
    • Cons: Limited to flooring products. not a one-stop shop for all home renovation needs.
  5. Menards

    • Key Features: A popular home improvement retailer primarily serving the Midwestern United States. Menards offers a comprehensive range of products, including building materials, hardware, tools, and even groceries. They are known for their rebate programs.
    • Pros: Wide product variety, competitive pricing, strong rebate offers, good for bulk purchases.
    • Cons: Geographic limitations primarily Midwest. website can be less intuitive than some competitors.
  6. MSC Industrial Supply Co.

    • Key Features: While more focused on industrial and MRO Maintenance, Repair, and Operations supplies, MSC is an excellent source for high-quality, professional-grade tools and equipment relevant to construction and flooring installation. This includes power tools, hand tools, abrasives, and safety gear.
    • Pros: Top-tier professional tools, extensive selection of industrial supplies, reliable for heavy-duty needs, good for businesses.
    • Cons: Not a retail experience for general consumers. primarily business-to-business. pricing can be higher for specialized tools.
  7. Amazon

    Amazon Candysoft.com Review

    • Key Features: The e-commerce giant offers a vast marketplace for almost any product imaginable, including building materials, flooring samples, tools, and accessories. You can find both major brands and niche suppliers.
    • Pros: Unparalleled selection, competitive pricing especially from various sellers, fast shipping with Prime, extensive customer reviews.
    • Cons: Quality can vary greatly between third-party sellers. large items may have higher shipping costs or longer delivery times. difficult to assess product quality without seeing it in person.

Flooringsupplyshop.com Pricing

Understanding the pricing structure on Flooringsupplyshop.com, based on the provided text, gives you a snapshot of their approach.

While specific pricing details for the vast majority of their catalog aren’t explicitly laid out in a dedicated section, the homepage does offer glimpses into individual product costs and hints at their overall pricing strategy.

Product Pricing Examples

The “Best Sellers,” “Top Rated,” and “On Sale” sections on the homepage provide concrete price points for various items, which helps in forming an impression of their pricing competitiveness.

  • Custom Shower Components:
    • PreFormed Ready to Tile Shower Pan CUSTOM size: $0.62
    • Teak Wood Mat Custom order: $0.62
    • Ready to Tile Shower pan Systems Floor kit CUSTOM Size: $0.48
    • Note: These incredibly low prices for custom items suggest that these might be base “per square foot” or unit prices, with the final cost significantly higher depending on the actual dimensions and materials chosen. It’s typical for custom orders to start with a very low placeholder price that is then adjusted during the quote process.
  • Tile Leveling Systems & Accessories:
    • ATR Tile Leveling System DIY GRID Kits 250: $119.95
    • ATR Leveling System Straight Edge Spacers 2mm: $34.95
    • Weep Hole Protector 5: $6.44
    • Kirb-Perfect Ready made Shower Curb 5: $27.91
  • Sealants & Finishes:
    • C-Cure Caulk Sanded 986: $17.95
    • Mexe Seal High Gloss Sealer: $39.99 originally $39.99, now $29.99, Save: 25%
  • Higher-Value Items:
    • SereneDrains Linear Shower Drain Broken Lane Brushed 24: $199.00
    • Quare Design Shower Trays Radiance Slate Texture 60×32: $1,943.00
    • Quare Design Shower Wall Panels- Slate Texture Black: $1,397.00

Pricing Strategy Insights

Based on these examples and the overall nature of the business, we can infer a few things about their pricing strategy.

  • Competitive Retail Pricing: For standard products like caulk, sealers, and tile leveling systems, the prices appear to be competitive with other specialized online retailers and even large big-box stores, especially when considering the range and quality of professional-grade items they stock.
  • Value in Systems & Specialty Items: The significant pricing for shower trays and wall panels suggests they cater to higher-end or more specialized renovation projects where customers are willing to invest in quality and specific designs.
  • Discounting & Sales: The “On Sale” section and specific marked-down items e.g., Recess Blue Ready for Tile 14 x 24: $99.90, now $79.00, Save: 21% indicate that they actively use promotions to attract customers and move inventory. This suggests opportunities for good deals.
  • Custom Order Complexity: The very low initial prices for custom items strongly imply that these are placeholder prices, and the actual cost will be determined after a quote. This is standard practice for custom fabrication or cut-to-size products.

Flooringsupplyshop.com vs. Major Competitors

When evaluating Flooringsupplyshop.com, it’s helpful to stack it up against some of the major players in the home improvement and construction supply space. Medicotips.com Review

Each has its unique approach, strengths, and target audience.

Let’s look at how Flooringsupplyshop.com compares to giants like The Home Depot, Lowe’s, and specialized retailers like Floor & Decor.

Breadth of Inventory

  • Flooringsupplyshop.com: Focuses primarily on flooring, shower construction systems, and specialized tools. While they have a deep inventory within these niches, their overall product range is narrower compared to general home improvement stores. They excel in offering specific, high-quality solutions for bathrooms and flooring.
  • The Home Depot/Lowe’s: These are generalist behemoths. They offer everything from lumber and plumbing to appliances, garden supplies, and, of course, flooring and tools. Their strength lies in being a one-stop shop for almost any home project.
  • Floor & Decor: This is a specialized flooring retailer, much like Flooringsupplyshop.com in its niche focus. Floor & Decor’s inventory is almost entirely dedicated to hard surface flooring tile, wood, laminate and its associated installation materials.

Specialization vs. Generalization

  • Flooringsupplyshop.com: Highly specialized in shower construction and radiant heating. This means they often carry a wider selection of specific systems and components that might be harder to find elsewhere, like particular linear drains or unique tile leveling systems. Their expertise in these areas can be a significant advantage for complex projects.
  • The Home Depot/Lowe’s: While they have flooring departments, they might not offer the same depth or highly specialized products found on Flooringsupplyshop.com. Their focus is on high-volume, general consumer appeal.
  • Floor & Decor: Also specialized, but their specialization is in the broad category of flooring. They might have a larger physical showroom space for viewing tiles, but Flooringsupplyshop.com might still win on niche shower system components.

Customer Experience & Resources

  • Flooringsupplyshop.com: Provides a “Flooring Calculator” and aims to offer blog content though currently inactive, indicating a desire to assist customers with planning. Their long list of testimonials suggests a strong focus on customer satisfaction. The website design, while functional, appears somewhat dated.
  • The Home Depot/Lowe’s: Offer extensive in-store design services, project calculators, and detailed DIY guides both online and in person. Their websites are typically very modern and user-friendly, with advanced filtering and mobile optimization.
  • Floor & Decor: Known for having knowledgeable staff in-store, design services, and often offers classes or workshops on tile installation. Their online experience is generally modern and product-focused.

Pricing and Value

  • Flooringsupplyshop.com: Based on the samples, prices seem competitive for specialized items, with some discounts available. The very low initial prices for custom items suggest a quote-based system for those products.
  • The Home Depot/Lowe’s: Generally offer competitive pricing, especially on common materials, and frequently run sales and promotions. Their sheer buying power allows for competitive rates.
  • Floor & Decor: Often seen as a strong value proposition, especially for bulk tile purchases, due to their warehouse model.

Credibility and Longevity

  • Flooringsupplyshop.com: Impressive longevity since 1986, indicating deep industry experience and stability. The physical location adds to its credibility.
  • The Home Depot/Lowe’s: Decades-long history as national retailers, highly recognized and trusted brands.
  • Floor & Decor: While not as old as the big box stores, it has rapidly grown into a recognized and respected name in the flooring industry.

In summary, Flooringsupplyshop.com holds its own by specializing in specific, high-demand areas like shower construction and radiant heating, offering a depth of products that general retailers might lack.

While its website design could use a refresh, its long history and positive customer feedback position it as a reliable option, especially for those seeking specialized solutions rather than general building materials.

How to Handle Orders on Flooringsupplyshop.com

Navigating the ordering process on an online store is crucial for a smooth customer experience. Charactereyez.com Review

For Flooringsupplyshop.com, based on the provided text, the typical e-commerce flow appears to be in place.

While there isn’t a dedicated “how-to-order” guide on the homepage, the standard features suggest a straightforward process.

Placing an Order

The journey from browsing to buying on Flooringsupplyshop.com likely follows a familiar path for anyone who has shopped online.

  1. Product Selection: Browse categories or use the search function to find the desired items, such as QuARTz Linear Shower Drains or Warmup StickyMat 120 Volt. Detailed product pages would typically show specifications, availability, and pricing.
  2. Add to Cart: Once you’ve chosen your product, add it to your “Shopping Cart.” The top navigation clearly shows “Cart: 0 items, $0.00” which updates as you add products.
  3. Review Cart: Before proceeding, you can review your cart to ensure all items are correct and quantities are accurate. The text states “Your shopping cart is empty” when no items are selected, indicating real-time updates.
  4. Proceed to Checkout: Click the “Checkout” link. This typically initiates the secure payment process. The link points to “index.php?main_page=checkout_shipping,” suggesting a standard multi-step checkout.

Payment Methods

While not explicitly listed on the homepage, most reputable e-commerce sites support common payment methods.

Given its long history and the types of products sold which can be high-value, it’s highly probable that Flooringsupplyshop.com accepts: Maverickpoles.com Review

  • Major Credit/Debit Cards: Visa, Mastercard, American Express, Discover.
  • Online Payment Gateways: Possibly PayPal, which is common for Zen Cart platforms.
  • Other options: Less likely, but some larger orders might allow for wire transfers or other direct payment methods upon request.

Shipping and Delivery

The website states “world wide shipping,” which is a strong claim.

  • Shipping Options: During checkout, customers would typically be presented with various shipping options e.g., standard, expedited with associated costs and estimated delivery times.
  • Carrier Information: Reputable sites usually partner with major carriers like UPS, FedEx, or USPS. While not specified on the homepage, the testimonials mention “UPS didn’t come through,” implying UPS is one of their carriers.
  • Tracking: After an order is placed and shipped, customers usually receive a tracking number via email, allowing them to monitor their package’s journey.
  • International Shipping: “World wide shipping” suggests they handle customs and international logistics, though these can often incur higher costs and longer delivery times for customers outside the US.

Account Management

For registered users, the “My Account” section is where you can manage your interactions with the site.

  • Order History: View past and current orders.
  • Shipping Addresses: Store and manage multiple shipping addresses.
  • Personal Information: Update contact details and preferences.
  • Login/Logout: Securely access and exit your account.

In essence, the website’s structure suggests a standard, functional online shopping experience.

For detailed information on specific payment policies, shipping costs for different regions, or returns, customers would typically need to navigate to the “Contact Us” page or a dedicated FAQ/Policy section, which are common on e-commerce sites.

Flooringsupplyshop.com Order Cancellation Policy

When it comes to online purchases, understanding the cancellation policy is crucial. Sanclementeselfstorage.com Review

While the Flooringsupplyshop.com homepage doesn’t explicitly detail a “cancellation policy,” we can infer the usual procedures based on standard e-commerce practices and the type of products they sell.

Generally, canceling an order depends heavily on its processing status.

Before Shipment

If an order hasn’t been shipped yet, the chances of a successful cancellation are significantly higher.

  • Immediate Contact is Key: The first and best step would be to immediately contact their customer service. They provide phone numbers 323-731-8453 or toll-free 1-877-880-TILE and an email [email protected]. Speed is of the essence here.
    • Phone: Calling is usually the fastest way to get a live person to check the order status.
    • Email: Sending an email provides a written record of your cancellation request.
  • Check Order Status: If you have an account, log in to “My Account” to check the status of your order. If it’s listed as “processing” or “unfulfilled,” cancellation might still be possible. If it shows “shipped,” it’s likely too late for a straightforward cancellation.
  • Custom Orders: For custom items like the “PreFormed Ready to Tile Shower Pan CUSTOM size” or “Teak Wood Mat Custom order” mentioned on the homepage, cancellation might be more complex or impossible once production has started, as these items are made specifically for the customer and cannot be easily resold.

After Shipment

Once an order has shipped, it typically falls under the company’s return policy rather than a cancellation policy.

  • Return Authorization: You would likely need to obtain a Return Merchandise Authorization RMA from Flooringsupplyshop.com customer service.
  • Shipping Costs: Customers are usually responsible for return shipping costs. The original shipping cost is also generally non-refundable.
  • Restocking Fees: Some companies, especially for larger or specialized items, may charge a restocking fee e.g., 15-25% for returned items. This covers the cost of handling, inspecting, and re-shelving the product.
  • Condition of Items: Items must typically be returned in their original, unused, and resalable condition, in their original packaging.
  • Damaged or Incorrect Items: If the reason for “cancellation” is due to receiving a damaged or incorrect item, the company should cover return shipping and offer a replacement or full refund, as per standard consumer protection laws.

General Best Practices

  • Review Policies: Always check the “Terms and Conditions,” “Shipping Policy,” or “Return Policy” links on the website before making a purchase. While not visible from the homepage text, these sections would provide the definitive rules.
  • Document Everything: Keep records of all communication with customer service, including dates, times, and names of representatives. This is crucial if a dispute arises.
  • Act Quickly: The moment you decide to cancel, initiate the process. Delays can drastically reduce your chances of a hassle-free cancellation.

In summary, while Flooringsupplyshop.com doesn’t display its cancellation policy on the homepage, the presence of clear contact information implies that they are reachable for such requests. Thegrapevineuk.com Review

For any specific order, contacting them directly and promptly would be the most effective course of action.

Flooringsupplyshop.com Subscription Management

The term “subscription” usually brings to mind recurring payments for services, digital content, or regular product deliveries.

Based on the provided homepage text for Flooringsupplyshop.com, there’s no indication that they operate on a subscription model for their core products flooring, shower systems, tools. They appear to be a traditional e-commerce retailer selling one-time purchases of physical goods.

Absence of Subscription Model

  • Product Nature: The products listed—tiles, shower pans, drains, heating mats, tools, sealers—are typically one-off purchases for renovation projects, not items you’d receive on a recurring basis.
  • No Mention of Recurring Charges: The homepage text makes no mention of monthly fees, membership tiers, or recurring product shipments, which are hallmarks of a subscription service.
  • Standard E-commerce Features: The presence of a “Shopping Cart,” “Checkout,” and “My Account” strongly suggests a transactional e-commerce model rather than a subscription-based one.

Newsletter Subscription

The only “subscription” type feature explicitly mentioned on the homepage is a “Newsletter Subscription” under “Quick Links.”

  • Purpose: This is typically for receiving marketing emails about new products, sales, promotions, or industry updates. It is not tied to product delivery or recurring charges.
  • Managing Newsletter Subscriptions: If you wish to stop receiving these emails, the process is usually simple:
    1. Unsubscribe Link: Every marketing email should contain an “unsubscribe” link, usually found at the very bottom of the email. Clicking this link will typically take you to a page where you can confirm your unsubscription.
    2. Account Settings: If you have a registered account on Flooringsupplyshop.com, there might be a section within “My Account” where you can manage your email preferences.
    3. Contact Customer Service: As a last resort, or if the unsubscribe link doesn’t work, you can always email their customer service at [email protected] and request to be removed from their mailing list.

No “Free Trial” Cancellation

Since Flooringsupplyshop.com does not appear to offer any subscription services or digital products that would typically come with a “free trial,” there is no need to discuss how to cancel such a trial. Formula1ferrari.com Review

Their business model is based on direct sales of physical goods for home improvement projects.

In conclusion, customers of Flooringsupplyshop.com generally do not need to worry about recurring charges or managing product subscriptions.

Their interaction is limited to one-time purchases, similar to buying from any other online hardware or building supply store.

The only “subscription” element is the optional newsletter, which can be easily managed if desired.

FAQ

What is Flooringsupplyshop.com?

Flooringsupplyshop.com is an online retailer specializing in a wide range of flooring supplies, shower construction systems, bathroom accessories, radiant floor heating solutions, and various tools for contractors and DIY homeowners. Myurbancountry.com Review

It operates as the online presence of International Flooring Center, Inc.

How long has Flooringsupplyshop.com been in business?

Based on the website’s information, Flooringsupplyshop.com, through its parent company International Flooring Center, Inc., has been providing products since 1986, indicating over three decades of operation.

Is Flooringsupplyshop.com a legitimate website?

Yes, Flooringsupplyshop.com appears legitimate.

It provides a physical address International Flooring Center, Inc., 5047 W Jefferson Blvd, Los Angeles, CA, phone numbers, email contact, and states a long history of business operations since 1986.

What types of products does Flooringsupplyshop.com sell?

Flooringsupplyshop.com sells products including, but not limited to, shower construction kits e.g., Quick Pitch System, various types of tiles glass, metal, ceramic, stone, radiant floor heating systems Warmup, SunTouch, linear and square drains, bathroom accessories, sealers, care products, and a wide array of tools for tile and stone installation. Payrollpro.org Review

Does Flooringsupplyshop.com offer international shipping?

Yes, the website explicitly states that they offer “world wide shipping.”

Can I find a physical store location for Flooringsupplyshop.com?

Yes, Flooringsupplyshop.com is the online presence of International Flooring Center, Inc., located at 5047 W Jefferson Blvd, Los Angeles, CA, United States, 90016.

How can I contact Flooringsupplyshop.com customer service?

You can contact Flooringsupplyshop.com by phone at 323-731-8453 or toll-free at 1-877-880-TILE 8453. You can also reach them via email at [email protected].

Are there customer reviews available for Flooringsupplyshop.com?

Yes, the homepage features a dedicated section with numerous customer testimonials, some dating back over a decade, indicating positive feedback on their products and service.

Does Flooringsupplyshop.com offer a flooring calculator?

Yes, under their “Resources” section, Flooringsupplyshop.com provides a “Flooring Calculator” to help users determine the quantities of tiles, thinset, grout, and heating systems needed for their projects. Jamesberrylaw.com Review

Is there a blog on Flooringsupplyshop.com for DIY tips or inspiration?

The website has a link to a blog, but the homepage currently states “Unable to connect to blog at this time,” suggesting it may be inactive or experiencing technical issues.

Does Flooringsupplyshop.com have social media presence?

Yes, the website provides links to their profiles on Facebook, Twitter, Google Plus, Pinterest, YouTube, and Instagram.

What is the return policy for Flooringsupplyshop.com?

The specific return policy is not detailed on the homepage.

Customers should contact customer service or check dedicated policy pages on the website for detailed information regarding returns, exchanges, or refunds.

How do I cancel an order on Flooringsupplyshop.com?

To cancel an order, you should contact Flooringsupplyshop.com customer service immediately via phone or email before the order is shipped.

If the order has already shipped, it typically falls under their return policy.

Does Flooringsupplyshop.com offer free trials or subscriptions?

No, Flooringsupplyshop.com primarily operates as a traditional e-commerce retailer selling physical goods for one-time purchases.

There is no indication of product subscriptions or free trials for their offerings. They do offer a newsletter subscription.

How can I unsubscribe from Flooringsupplyshop.com’s newsletter?

You can typically unsubscribe from their newsletter by clicking the “unsubscribe” link found at the bottom of any marketing email you receive from them, or by contacting their customer service directly.

What are some alternatives to Flooringsupplyshop.com for flooring and construction supplies?

Some popular alternatives include Build.com, The Home Depot, Lowe’s, Floor & Decor, Menards, MSC Industrial Supply Co., and Amazon.

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Does Flooringsupplyshop.com sell hardwood floors?

Yes, the website lists “Hardwood Floors n More” and “Hardwood Care Products” under its categories, indicating they offer products related to hardwood flooring.

Are the products on Flooringsupplyshop.com suitable for professional contractors?

Yes, given the wide range of specialized tools, complete shower systems, and professional-grade materials like backer boards and waterproofing membranes, the products are well-suited for professional contractors.

Can I get custom-sized shower pans from Flooringsupplyshop.com?

Yes, the website lists products like “PreFormed Ready to Tile Shower Pan CUSTOM size” and “Ready to Tile Shower pan Systems Floor kit CUSTOM Size,” suggesting they offer custom options.

What kind of radiant heating systems does Flooringsupplyshop.com offer?

They offer radiant floor heating systems from brands like Warmup and SunTouch, including StickyMats, cables, thermostats, foil heater systems, and in-slab cable systems, as well as snow melting and roof de-icing systems.



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