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Geckoboard.com Review

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Based on looking at the website, Geckoboard.com appears to be a legitimate and well-structured platform designed for creating real-time KPI dashboards.

The site provides clear information about its services, integrations, and benefits, aiming to help teams visualize data and drive performance.

Here’s an overall review summary:

  • Legitimacy: Appears legitimate.
  • Purpose: Real-time KPI dashboards for business data visualization.
  • Key Features: Live data monitoring, 90+ integrations, customizable dashboards, interactive views, display on TVs, mobile access, scheduled snapshots, Slack/email notifications.
  • Transparency: Good transparency regarding features, integrations, and customer testimonials. Pricing information is available through a dedicated link.
  • Ethical Considerations: Focuses on business productivity and data visualization, which aligns with ethical business practices. No immediate red flags regarding forbidden categories.
  • Overall Recommendation: Appears to be a viable option for businesses needing data dashboards.

Geckoboard.com positions itself as a solution for businesses to broadcast real-time data and enhance team performance.

The homepage emphasizes how its KPI dashboards provide instant access to live metrics, helping teams react faster, stay motivated, and achieve their goals.

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The site highlights its ease of use, extensive integrations with popular business tools like HubSpot, Zendesk, and Salesforce, and features like customizable dashboards, interactive views, and mobile accessibility.

HubSpot

Customer testimonials from various companies are prominently displayed, lending credibility to their claims of exceptional service.

The availability of a free trial, clear contact options, and a dedicated pricing page further reinforce its professional and transparent approach.

From an ethical standpoint, the platform’s core offering of data visualization and business intelligence is generally permissible and beneficial for efficient operations, as it promotes transparency and informed decision-making.

Here are some alternatives for data visualization and business intelligence tools:

  • Microsoft Power BI

    • Key Features: Comprehensive data visualization, extensive data connectors, interactive dashboards, robust reporting capabilities, integration with Microsoft ecosystem.
    • Price: Free Desktop version. Pro plan typically $10/user/month. Premium plans available for larger enterprises.
    • Pros: Powerful analytics, highly customizable, strong community support, frequent updates, good for complex data models.
    • Cons: Steep learning curve for advanced features, can be resource-intensive, performance issues with very large datasets.
  • Tableau

    • Key Features: Advanced data visualization, drag-and-drop interface, real-time analytics, mobile BI, storytelling features.
    • Price: Tableau Creator typically $70/user/month. various other roles and server options.
    • Pros: Industry-leading visualization capabilities, user-friendly interface, excellent for data exploration, strong community.
    • Cons: Higher price point, can be overwhelming for beginners, some data preparation required outside the tool.
  • Looker Google Cloud

    • Key Features: Business intelligence and data application platform, LookML data modeling language, embedded analytics, real-time dashboards, strong governance.
    • Price: Custom pricing based on usage and features. typically enterprise-grade.
    • Pros: Centralized data model, highly scalable, excellent for data governance, integrates well with Google Cloud ecosystem.
    • Cons: Expensive for smaller businesses, requires technical expertise for initial setup and LookML development, steeper learning curve.
  • Grafana

    • Key Features: Open-source data visualization and monitoring, supports various data sources, customizable dashboards, alerting.
    • Price: Free open-source version. Grafana Cloud and Enterprise stack with various pricing tiers.
    • Pros: Highly flexible and customizable, extensive plugin ecosystem, strong for operational monitoring, active community.
    • Cons: More technically oriented, can require more setup, not as polished for pure business reporting as some dedicated BI tools.
  • Klipfolio

    • Key Features: Real-time dashboards, hundreds of data connectors, custom visualizations, KPI monitoring, automated reporting.
    • Price: Starts around $99/month for Growth plan, various tiers available.
    • Pros: Good range of integrations, strong focus on real-time data, flexible dashboard design, cloud-based.
    • Cons: Can be pricier for small teams, some users report a learning curve for advanced customization, interface can feel dated to some.
  • Sisense

    • Key Features: End-to-end BI platform, data preparation, analytics, interactive dashboards, AI-powered insights, embedded analytics.
    • Price: Custom enterprise pricing.
    • Pros: Scalable for large datasets, powerful ETL capabilities, strong embedded analytics features, good for complex data.
    • Cons: Enterprise-focused and thus generally more expensive, can be resource-intensive, requires dedicated IT support.
  • Domo

    • Key Features: Cloud-native BI platform, data integration, interactive dashboards, mobile BI, predictive analytics, extensive app store.
    • Price: Custom pricing, often enterprise-level.
    • Pros: Fast deployment, comprehensive features, excellent mobile experience, good for executive dashboards and quick insights.
    • Cons: Can be very expensive, some users report vendor lock-in, data governance can be complex for very large organizations.

Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.

IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

Geckoboard.com Review: A Deep Dive into Real-Time Dashboards

Geckoboard.com presents itself as a robust solution for businesses aiming to visualize their key performance indicators KPIs in real-time.

The platform focuses on creating intuitive dashboards that consolidate data from various sources, making it accessible and actionable for teams.

This review delves into the core aspects of Geckoboard, examining its features, usability, and overall value proposition, ensuring it aligns with ethical business practices.

Geckoboard.com Features: Unpacking Its Capabilities

Geckoboard boasts a suite of features designed to make data visualization straightforward and impactful.

Their primary offering revolves around building live dashboards that provide an at-a-glance overview of crucial metrics, empowering teams to make data-driven decisions. Mindsmack.com Review

  • Real-time Data Monitoring: The cornerstone of Geckoboard’s offering is its ability to pull and display data in real-time.
    • The website explicitly states, “Your team doesn’t have time to log into multiple platforms, sift through reports, or dig into analytics. With Geckoboard, everyone gets instant access to real-time KPI dashboards that drive action.”
  • Extensive Integrations 90+ Tools: Geckoboard’s strength lies in its wide array of integrations, connecting to over 90 popular business tools.
    • This includes CRM systems like Salesforce and HubSpot, marketing platforms like Google Analytics and Google Ads, support tools like Zendesk and Intercom, and e-commerce platforms such as Shopify.
    • The ability to combine live data from multiple channels in one place is a significant advantage, allowing for a holistic view of business performance.
  • Customizable Dashboards: Users have full control over the design and content of their dashboards.
    • This includes selecting specific metrics, applying powerful filters to track niche data, and customizing the appearance with brand colors and logos.
    • The platform aims to “make data engaging for your team” by providing tools like Goals & status indicators highlighting performance, Comparisons showing changes over time, and Leaderboards motivating teams with real-time rankings.
  • Interactive View for Deeper Insights: While dashboards offer a high-level overview, Geckoboard also provides an “interactive view” feature.
    • This allows users to “drill into KPIs to quickly investigate, see which tickets are involved, and export ticket data as a CSV for further analysis.” This is crucial for understanding the context behind the numbers.
  • Flexible Display Options: Geckoboard understands that data needs to be accessible wherever teams are.
    • Display on TVs: Easily turns any office TV into a live wallboard, controllable from a laptop.
    • Share a link: Live dashboards can be accessed from any web browser.
    • Access on mobile: Mobile-friendly dashboards keep teams in sync on the go.
    • Scheduled snapshots: Automatically sends dashboard screenshots to Slack or email for regular updates.
    • Custom Slack notifications: Provides instant alerts when key metrics shift, ensuring teams are immediately aware of critical changes.

Geckoboard.com Pros & Cons: Weighing the Value

Like any tool, Geckoboard comes with its strengths and weaknesses.

HubSpot

Understanding these can help businesses determine if it’s the right fit for their data visualization needs.

  • Pros:

    • User-Friendly Interface: The website suggests an intuitive design, emphasizing ease of use for quick dashboard creation. This is critical for adoption across various departments, not just data analysts.
    • Real-Time Data Capabilities: This is a major selling point, providing immediate insights vital for agile businesses. As stated on their homepage, “Monitor live data from across your channels.” This allows for timely reactions to shifts in performance.
    • Extensive Integrations: The large number of pre-built connectors significantly reduces setup time and allows for a comprehensive view of business data without manual exports or complex API work. This saves valuable time and resources.
    • Customization and Flexibility: The ability to tailor dashboards to specific needs, including branding and specific metrics, ensures the tool is highly adaptable to different business contexts. “Customize to fit your brand” and “Bring key metrics into focus” are strong promises.
    • Multiple Display Options: The flexibility to display dashboards on TVs, web browsers, and mobile devices caters to diverse work environments and ensures data visibility across the organization. This fosters transparency and alignment.
    • Strong Customer Support: Testimonials on the website consistently praise their support team. For instance, Katharina Stauder, Customer Support Coordinator at Probonio, states, “The Geckoboard support team has been outstanding, even implementing a missing metric for us in record time. Exceptional service.” This indicates a reliable support system, which is invaluable for any software.
    • Free Trial Availability: Offering a “14 days, obligation free” trial allows potential users to test the platform’s capabilities before committing to a subscription, reducing risk for businesses.
  • Cons: Xboxrepublika.com Review

    • Potential Pricing for Smaller Businesses: While transparent, the pricing model, which usually scales with features or users, might be a significant investment for very small businesses or startups with limited budgets compared to some open-source alternatives.
    • Reliance on Integrations: While extensive, the platform’s utility is heavily dependent on the quality and breadth of its pre-built integrations. If a niche tool is not supported, manual data import or custom API work might be required, adding complexity.
    • Dashboard-Centric Focus: Geckoboard is primarily a dashboard tool. While it offers interactive drill-downs, it might not provide the same depth of complex analytical capabilities or advanced data warehousing features as some full-fledged business intelligence platforms.
    • Learning Curve for Advanced Customization: While user-friendly for basic setup, achieving highly specific custom visualizations or complex data manipulations might still require some learning, especially for users not accustomed to data visualization tools.

Geckoboard.com Pricing: Understanding the Investment

Geckoboard provides transparent pricing information, which is a commendable aspect for any software-as-a-service SaaS provider.

This allows potential customers to evaluate the cost implications upfront and align it with their budget.

  • View Pricing Link: The homepage prominently features a “View pricing” link, directly leading to a dedicated pricing page. This is crucial for user trust and accessibility.
  • Tiered Plans: Typically, dashboard software like Geckoboard offers tiered subscription plans based on factors such as:
    • Number of Dashboards: How many unique dashboards a user or team can create.
    • Number of Users: The quantity of individuals who can access and create dashboards.
    • Data Refresh Rate: How frequently the data on the dashboards updates e.g., every minute, every 5 minutes. More frequent updates often come with higher-tier plans.
    • Features Included: Access to advanced features like specific integrations, custom alerts, or advanced user management.
  • Free Trial: As advertised, Geckoboard offers a “14 days, obligation free” free trial. This is a standard and ethical practice, allowing businesses to test the product’s fit before committing financially.
  • Contact Sales Option: For larger enterprises or those with specific needs, the “Contact sales” option is available, suggesting custom solutions or enterprise-level pricing. This caters to diverse business sizes and requirements.

It’s always recommended for interested users to visit the dedicated pricing page directly to get the most up-to-date and detailed information on the various plans, features included in each, and the exact costs.

This proactive approach ensures a clear understanding of the investment required.

Geckoboard.com Alternatives: Exploring Other Dashboard Solutions

While Geckoboard offers a compelling solution, the market for data visualization and KPI dashboards is robust. Onlinegaragedoors.com Review

Exploring alternatives is wise for businesses to find the best fit for their unique needs, budget, and existing tech stack.

The alternatives generally fall into categories ranging from simpler dashboard tools to comprehensive business intelligence BI platforms.

  • Microsoft Power BI: A top-tier business intelligence tool that offers extensive data connectivity, advanced analytics, and interactive dashboards. It’s often favored by organizations already invested in the Microsoft ecosystem.
    • Why consider it: Powerful data modeling, robust reporting, strong integration with Excel and Azure.
    • Best for: Enterprises and data-savvy teams needing deep analytical capabilities.
  • Tableau: Known for its industry-leading data visualization capabilities and intuitive drag-and-drop interface. Tableau excels at creating visually stunning and interactive dashboards that make data exploration a breeze.
    • Why consider it: Superior visualization, strong for storytelling with data, active user community.
    • Best for: Businesses prioritizing advanced visual analytics and complex data insights.
  • Looker Google Cloud: A modern BI and data application platform that emphasizes a unified data model LookML for consistency and governance. It’s strong for embedded analytics and data exploration.
    • Why consider it: Centralized data definitions, strong data governance, ideal for building data products.
    • Best for: Large organizations with complex data architectures and a need for consistent data definitions.
  • Grafana: An open-source solution widely used for monitoring and observability. While not strictly a business KPI dashboard in the traditional sense, its flexibility and vast plugin ecosystem allow it to connect to numerous data sources and create custom dashboards.
    • Why consider it: Highly customizable, open-source flexibility, strong for operational metrics and time-series data.
    • Best for: Technical teams, developers, and those looking for a free or highly customizable monitoring solution.
  • Klipfolio: Another dedicated dashboard software that focuses on real-time data and a wide range of connectors. It aims to provide businesses with customizable, interactive dashboards to track key metrics.
    • Why consider it: Good real-time capabilities, diverse integrations, cloud-based.
    • Best for: SMBs and teams needing quick dashboard setup with numerous data sources.
  • Sisense: An end-to-end BI platform that allows users to prepare, analyze, and visualize data. It’s known for its scalability and ability to handle large datasets, offering AI-powered insights and robust embedded analytics.
    • Why consider it: Powerful for large datasets, strong embedded analytics, comprehensive BI features.
    • Best for: Enterprises requiring a full-stack BI solution with advanced data processing needs.
  • Domo: A cloud-native BI platform offering extensive data integration, interactive dashboards, and mobile capabilities. It aims to provide executive-level insights and a wide range of pre-built apps.
    • Why consider it: Rapid deployment, strong mobile experience, broad app store for specific use cases.
    • Best for: Businesses seeking a comprehensive, agile BI platform with a focus on executive dashboards and quick insights.

When selecting an alternative, businesses should evaluate factors such as:

  • Integration Needs: Does the tool support all your critical data sources?
  • Scalability: Can it grow with your data volume and user base?
  • Ease of Use: How quickly can your team learn and adopt it?
  • Cost: Does it fit within your budget, considering ongoing subscription fees and potential training costs?
  • Specific Features: Do you need advanced analytics, embedded BI, or just simple dashboards?

How to Cancel Geckoboard.com Subscription: A User’s Guide

For any subscription-based service, clear cancellation procedures are essential.

While Geckoboard.com’s homepage focuses on getting users to sign up, understanding the cancellation process is equally important for user trust and flexibility. Volumerates.com Review

  • Self-Service Cancellation Typical: Most SaaS platforms, including those in the data visualization space, offer self-service cancellation through the user’s account settings.
    • Users typically log into their Geckoboard account.
    • Navigate to a “Billing,” “Subscription,” or “Account Settings” section.
    • Look for an option to manage the subscription, which should include a “Cancel Subscription” button or link.
    • Confirm the cancellation as per the prompts.
  • Terms of Service Review: Before canceling, it’s always prudent to review Geckoboard’s Terms of Service or subscription agreement. This ensures understanding of:
    • Refund Policy: Whether any prorated refunds are offered for partial billing periods.
    • Data Retention: How long your data will be available after cancellation.
    • Effective Date of Cancellation: When the cancellation officially takes effect e.g., end of the current billing cycle.
  • Contacting Support: If self-service options are unclear or unavailable, or if a user encounters issues, contacting Geckoboard’s customer support is the next step.
    • The website provides a “Schedule a call” option and a link to their “help center,” indicating various avenues for assistance.
    • Sending a direct email or using a support ticket system if available in the help center can also initiate the cancellation process.
  • Documentation: It’s a good practice to document the cancellation, whether through screenshots of the cancellation confirmation or saving email correspondence with support. This serves as a record of the action taken.

Ensuring a clear and hassle-free cancellation process contributes to a positive user experience, even for departing customers.

This aligns with ethical business practices that prioritize customer convenience and transparency.

How to Cancel Geckoboard.com Free Trial: No Obligation, No Hassle

Geckoboard offers a 14-day free trial, which is a standard practice in the SaaS industry.

The term “obligation free” implies that users should be able to cancel without any financial commitment or hidden charges before the trial period ends.

  • Automatic Conversion Prevention: The primary reason to cancel a free trial is to prevent it from automatically converting into a paid subscription once the trial period expires.
  • Similar to Subscription Cancellation: The process for canceling a free trial is typically very similar, if not identical, to canceling a full subscription.
    • Log in: Access your Geckoboard account.
    • Account Settings: Navigate to your account or billing settings.
    • Trial Management: Look for an option related to managing your free trial or subscription.
    • Cancel Trial: Click on the option to cancel or downgrade your trial.
    • Confirmation: Follow any prompts to confirm the cancellation. You might be asked for feedback, which is common.
  • No Credit Card Required Ideally: For truly “obligation free” trials, many companies do not require a credit card upfront. If Geckoboard does require one, ensure you cancel before the trial period ends to avoid any charges.
  • Email Reminders: Reputable companies often send email reminders a few days before a free trial is set to expire, giving users a heads-up and an opportunity to cancel or subscribe. Check your inbox for such notifications.
  • Help Center Resources: The Geckoboard help center is likely to have dedicated articles or FAQs on how to manage or cancel a free trial. This should be the first place to check for specific instructions.
  • Contact Support for Clarity: If any uncertainty arises during the trial cancellation process, reach out to Geckoboard’s support team via their “Contact sales” or “Schedule a call” options. Proactive communication can prevent unwanted charges.

A straightforward free trial cancellation process is a sign of a customer-centric and ethical business. Logopond.com Review

It builds trust, even if a user decides not to proceed with the paid service.

Geckoboard.com vs. Competitors: A Comparative Analysis

When considering Geckoboard, it’s helpful to understand its position relative to its competitors in the data visualization and business intelligence market.

Each platform has its unique strengths, target audience, and pricing structure.

  • Geckoboard vs. Microsoft Power BI / Tableau:

    • Geckoboard’s Strength: Focuses on real-time, simple, and aesthetically pleasing dashboards. It’s often quicker to set up for direct KPI display.
    • Competitors’ Strength: Power BI and Tableau are full-fledged BI platforms. They offer deeper analytical capabilities, complex data modeling, advanced reporting, and more granular control over data transformation. They cater to data analysts and larger enterprises needing comprehensive data insights beyond just dashboards.
    • Niche: Geckoboard is ideal for operational teams needing quick, visual access to live metrics on a screen or mobile, whereas Power BI/Tableau are for detailed data exploration, complex queries, and enterprise-wide reporting.
  • Geckoboard vs. Grafana: Upgradeyourmemory.com Review

    • Geckoboard’s Strength: Designed for business users, with pre-built integrations and a focus on business KPIs. More plug-and-play for common business tools.
    • Competitors’ Strength: Grafana is open-source and highly customizable, especially for IT monitoring, infrastructure, and time-series data. It requires more technical expertise for setup and integration but offers unparalleled flexibility.
    • Niche: Geckoboard is for immediate business insights for non-technical users. Grafana is for technical teams monitoring systems, networks, and custom data sources, offering a high degree of control if you have the technical resources.
  • Geckoboard vs. Klipfolio / Domo:

    • Geckoboard’s Strength: Often cited for its simplicity and clear focus on displaying live KPIs. Its interface aims for quick adoption.
    • Competitors’ Strength: Klipfolio is quite similar in function, often competing directly on features and integrations, with some users preferring its specific customization options. Domo is a more comprehensive, higher-end BI platform with a broader suite of services including data integration, analytics, and an extensive app store.
    • Niche: Klipfolio serves a very similar market as Geckoboard. Domo targets larger organizations that need an all-in-one data management and visualization solution, often with a higher price point.

In summary, Geckoboard differentiates itself by specializing in clear, real-time KPI dashboards for operational teams.

It excels at making data immediately visible and actionable without overwhelming users with complex analytical tools.

Competitors like Power BI and Tableau offer more depth for data analysis, while open-source options like Grafana provide flexibility for technical users.

The choice largely depends on a business’s specific needs for depth of analysis versus immediate, high-level data visibility. Checkoutnow.com Review

FAQ

What is Geckoboard.com primarily used for?

Geckoboard.com is primarily used for creating and displaying real-time Key Performance Indicator KPI dashboards, allowing businesses to monitor live metrics, drive team performance, and make data-driven decisions quickly.

Is Geckoboard.com a legitimate website?

Yes, based on checking the website, Geckoboard.com appears to be a legitimate and professional platform offering data visualization services for businesses.

It provides clear information about its features, integrations, and contact details.

How does Geckoboard.com help with team performance?

Geckoboard.com helps with team performance by providing instant access to live metrics and KPIs, fostering transparency, motivating team members with leaderboards, and enabling faster reactions to performance shifts, ultimately helping teams hit their goals.

What kind of data can Geckoboard.com integrate?

Geckoboard.com can integrate live data from over 90 tools, including CRMs Salesforce, HubSpot, phone systems Aircall, ticketing software Zendesk, Intercom, databases, marketing platforms Google Analytics, Google Ads, and e-commerce platforms Shopify.

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Does Geckoboard.com offer a free trial?

Yes, Geckoboard.com offers a 14-day completely free trial, stated as “obligation free,” allowing users to test its dashboard capabilities before committing to a subscription.

Can Geckoboard.com dashboards be customized?

Yes, Geckoboard.com dashboards are highly customizable, allowing users to select specific metrics, apply powerful filters, highlight performance with goals and status indicators, show comparisons over time, and customize colors and logos to fit their brand.

How can I display Geckoboard.com dashboards?

Geckoboard.com dashboards can be displayed on TVs turning any office TV into a live wallboard, accessed via a shared web link in any browser, viewed on mobile devices, and shared as scheduled snapshots to Slack or email.

Does Geckoboard.com provide alerts for metric shifts?

Yes, Geckoboard.com can send custom Slack notifications, providing instant alerts when key metrics shift, ensuring teams are immediately aware of critical changes. Pandawall.com Review

Is there customer support available for Geckoboard.com users?

Yes, Geckoboard.com emphasizes its expert help, offering options to schedule a call with a dashboard expert and browse their comprehensive help center, with customer testimonials praising their responsive support.

What are some alternatives to Geckoboard.com?

Some prominent alternatives to Geckoboard.com include Microsoft Power BI, Tableau, Looker Google Cloud, Grafana, Klipfolio, Sisense, and Domo, each offering varying levels of data visualization and business intelligence capabilities.

Is Geckoboard.com suitable for small businesses?

While Geckoboard.com focuses on data-driven teams, its suitability for small businesses would depend on its pricing tiers and whether the cost aligns with a small business’s budget and specific data visualization needs. The free trial is a good way to assess this.

How does Geckoboard.com handle data security?

The website doesn’t explicitly detail its data security protocols on the homepage, but as a professional SaaS provider, it would be expected to adhere to industry standard security measures.

Users can likely find this information in their privacy policy or terms of service. Focusfast.com Review

Can I export data from Geckoboard.com dashboards?

Yes, Geckoboard.com allows users to “drill into KPIs” and “export ticket data as a CSV for further analysis” in its interactive view, indicating data export functionality.

What is a KPI dashboard?

A KPI Key Performance Indicator dashboard is a visual display that tracks and monitors an organization’s most important performance metrics in real-time, providing a quick overview of business health and progress towards goals.

Does Geckoboard.com require technical skills to use?

Geckoboard.com’s marketing emphasizes ease of use, suggesting it is designed for both technical and non-technical users to build and manage dashboards without requiring extensive coding or data analysis skills.

What is the primary benefit of using real-time data dashboards?

The primary benefit of using real-time data dashboards is the ability to react faster to changes in performance, identify issues or opportunities immediately, and make informed decisions based on the most current information available.

Can Geckoboard.com help with sales team performance?

Yes, Geckoboard.com explicitly mentions its use for sales teams to “Track pipeline health & activities in real time,” “Monitor every stage of the sales process,” and “Motivate reps with live leaderboards.” Ticpallets.com Review

Is Geckoboard.com cloud-based?

Given its nature as a web-based service accessible via links and mobile devices, Geckoboard.com is undoubtedly a cloud-based platform, meaning data and dashboards are hosted remotely and accessed over the internet.

How can I get a custom quote for Geckoboard.com services?

To get a custom quote for Geckoboard.com services, especially for larger teams or specific requirements, users can utilize the “Contact sales” or “Schedule a call” options provided on the website.

What kind of insights can I gain from Geckoboard.com?

From Geckoboard.com, you can gain insights into current performance states, understand how performance has changed over time through comparisons, identify areas needing attention with status indicators, and see how teams are performing relative to each other via leaderboards.



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