Metric-hosting.com Review

Based on checking the website Metric-hosting.com, it appears to be a web hosting and design service.

While the site claims over a decade of experience and features customer testimonials, a detailed review reveals several critical omissions that raise concerns about its legitimacy and modern operational standards.

Here’s an overall review summary:

• Overall Trustworthiness: Low to Moderate
• Transparency: Lacking
• Security Features: Undisclosed
• Customer Support: Limited information
• Modernity of Offerings: Appears outdated
• Pricing Clarity: Basic, lacks detail
• Ethical Compliance General: No explicit red flags from a purely Islamic perspective, but lack of transparency is a concern.

The website provides basic information about its services, including web hosting plans with varying storage and bandwidth.

It highlights features like control panels and free web tools.

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A testimonial from a “Catherine Johnston” is present, along with a few news updates, the latest being from 2013, which is a significant red flag for a technology-driven service.

The mention of accepting PayPal and credit cards through PayPal, also from 2012, further indicates a lack of current updates.

The “Copyright c 1999” suggests the site’s foundational age, but the lack of recent content implies potential abandonment or minimal maintenance.

For any online service, especially web hosting, up-to-date information, clear terms of service, privacy policies, and demonstrable security measures are paramount.

Their absence here is concerning for potential users seeking reliable and secure hosting solutions.

Here are some better alternatives for web hosting services, keeping in mind ethical considerations and modern standards:

• SiteGround

  • Key Features: Excellent uptime, fast loading speeds, managed WordPress hosting, free SSL, daily backups, 24/7 support.
  • Average Price: Starts around $3.99/month for basic shared hosting.
  • Pros: Renowned for performance and customer service, strong security, developer-friendly features.
  • Cons: Renewal prices are higher than initial promotional rates.

• Bluehost

  • Key Features: Official WordPress recommended host, free domain for the first year, free SSL, 1-click WordPress install, 24/7 support.
  • Average Price: Starts around $2.95/month.
  • Pros: User-friendly for beginners, robust features for WordPress, good value for money.
  • Cons: Can be slower than some competitors, upsells during checkout.

• Hostinger

  • Key Features: Very affordable, good performance with LiteSpeed servers, free SSL, managed WordPress, global data centers.
  • Average Price: Starts around $1.99/month.
  • Pros: Budget-friendly, fast loading times, intuitive hPanel control panel.
  • Cons: Limited daily backups on cheapest plans, customer support can be slower at times.

• A2 Hosting

  • Key Features: “Turbo” servers for 20x faster speeds, developer-friendly, anytime money-back guarantee, free site migration.
  • Average Price: Starts around $2.99/month.
  • Pros: Excellent speed, strong uptime, reliable support, supports various programming languages.
  • Cons: Higher prices for their premium “Turbo” plans, less user-friendly for absolute beginners.

• DreamHost

  • Key Features: WordPress optimized, unlimited bandwidth and storage, free domain, 97-day money-back guarantee, strong privacy focus.
  • Average Price: Starts around $2.59/month.
  • Pros: Long money-back guarantee, excellent privacy policy, reliable uptime, strong WordPress integration.
  • Cons: No cPanel uses a custom panel, phone support is callback only.

• Kinsta Premium WordPress Hosting

  

  • Key Features: Google Cloud Platform infrastructure, highly optimized for WordPress, daily backups, robust security, staging environments.
  • Average Price: Starts around $35/month.
  • Pros: Top-tier performance, excellent support, ideal for high-traffic WordPress sites.
  • Cons: Significantly more expensive, specifically for WordPress only.

• Cloudways Managed Cloud Hosting

  • Key Features: Choice of cloud providers AWS, Google Cloud, DigitalOcean, etc., managed security, 24/7 expert support, free migration.
  • Average Price: Starts around $11/month.
  • Pros: Highly scalable, flexible pricing, excellent performance, great for developers and agencies.
  • Cons: More complex for beginners, requires a basic understanding of cloud hosting.

Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.

IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

Metric-hosting.com Review & First Look: A Deep Dive into Digital Archaeology

Based on a thorough examination of Metric-hosting.com’s public-facing website, the initial impression is one of a service that has been largely static for over a decade.

The site’s design ethos feels rooted in an earlier era of the internet, lacking the sleek, intuitive interfaces common among contemporary hosting providers. This isn’t just about aesthetics.

It often reflects deeper issues with underlying technology and operational practices.

Visual Design and User Experience

The visual presentation of Metric-hosting.com immediately signals its age.

The layout is simple, almost rudimentary, with basic navigation. Simplypowersupply.com Review

In an age where responsive design and mobile-first indexing are standard, the site’s adaptability across different devices is questionable.

• Outdated Aesthetics: The design choices, including fonts, color schemes, and graphic elements, harken back to the early 2010s or even earlier. This lack of modernization doesn’t inspire confidence in a tech-driven service.
• Navigation Simplicity: While simple navigation can be a pro, here it feels more like a limitation. Key information that users seek, such as detailed service specifications, terms of service, or privacy policies, isn’t immediately prominent or easily accessible.
• Lack of Modern UI/UX: Features like live chat support widgets, interactive pricing calculators, or detailed feature comparison tables—standard on most modern hosting sites—are entirely absent. This indicates a potential lack of investment in user experience.

Content Freshness and Relevance

A significant red flag is the age of the “news” or “updates” section.

The latest entry is from February 2013, nearly eleven years ago.

This is a critical indicator for any online service, especially one dealing with technology infrastructure.

• Stagnant Updates: The news section highlights server upgrades and new offerings from 2013. In web hosting, where new threats, software updates, and hardware improvements emerge constantly, a decade without public updates is alarming. It suggests either:
  • Abandonment: The business might no longer be actively managed or operating at full capacity.
  • Lack of Transparency: Crucial information about infrastructure improvements, security patches, or new features is not being communicated to potential or existing clients.

Missing Key Information

For a web hosting provider, certain pieces of information are absolutely essential for potential customers to make an informed decision. Bestdressprice.com Review

Metric-hosting.com lacks several of these critical details.

• No Clear Terms of Service: A comprehensive Terms of Service ToS document is non-negotiable. It outlines the legal agreement between the provider and the user, covering acceptable use, service level agreements SLAs, disclaimers, and dispute resolution. Its absence is a major trust issue.
• Absence of a Privacy Policy: With data privacy regulations like GDPR and CCPA being global benchmarks, a clear Privacy Policy detailing how user data is collected, stored, used, and protected is mandatory. Without it, users have no idea how their personal information is handled.
• Undisclosed Security Measures: In web hosting, security is paramount. Information on firewalls, DDoS protection, malware scanning, SSL certificate provisions beyond a vague “Free Webtools”, or data encryption is completely missing. This leaves users guessing about the safety of their data.
• Lack of Uptime Guarantees/SLAs: Most reputable hosts offer an uptime guarantee e.g., 99.9% uptime. This is a commitment to service availability. Metric-hosting.com provides no such guarantee, leaving customers with no recourse for service interruptions.

In conclusion, the first look at Metric-hosting.com presents a picture of a service that appears to be operating on a legacy platform with minimal public transparency.

While it claims a long history, the website itself doesn’t reflect the dynamism and information-rich environment expected from a modern web host.

Metric-hosting.com’s Feature Set: A Look Back in Time

The feature set advertised on Metric-hosting.com, while functional for a very basic website, appears to be a snapshot from an earlier era of web hosting.

Modern web hosting demands a robust suite of tools for performance, security, and scalability that are largely unmentioned or underspecified on this site. Perfectweddingforever.com Review

The offerings suggest a focus on fundamental capabilities rather than the advanced features that are now commonplace.

Basic Hosting Plans

Metric-hosting.com lists three main hosting plans, differentiated primarily by storage and bandwidth.

These specifications, while technically present, are quite modest by today’s standards.

• “500MB Storage / 25GB Bandwidth”: This entry-level plan is extremely limited. For context, a typical modern WordPress website with a few images and plugins can easily exceed 500MB. 25GB of bandwidth might suffice for a very low-traffic personal blog, but it’s quickly exhausted by even moderately popular sites.
• “2GB Storage / 75GB Transfer”: A slightly more robust option, but still relatively constrained. Many basic shared hosting plans from reputable providers offer “unlimited” or significantly higher storage and bandwidth.
• “5GB Storage / 150GB Transfer”: This appears to be their top-tier shared hosting offering. While 5GB might be enough for a small business website without extensive media, 150GB transfer can be easily exceeded by a site with moderate traffic or large files.
• Lack of Scalability Details: There’s no information on how these plans scale. What happens if a user exceeds their bandwidth? Are there clear upgrade paths to VPS, dedicated servers, or cloud hosting? This crucial information is absent.

Control Panel and Webtools

The site mentions a “Control Panel” and “Free Webtools,” with a later update specifically naming “Softaculous Webtools.”

• Control Panel cPanel: The link to “Control Panel” goes to a cPanel login page. While cPanel is an industry standard and widely used, the website doesn’t explicitly state that it’s cPanel. Users expect transparency regarding the specific control panel provided.
  • Functionality: cPanel offers a graphical interface for managing web hosting, including file management, database administration MySQL, email accounts, and domain management. Its presence is a positive, but it’s the only modern-standard feature clearly implied.
• Free Webtools Softaculous: Softaculous is a popular auto-installer for web applications like WordPress, Joomla, Drupal, and many others. This is a valuable tool for quickly deploying content management systems CMS and other scripts.
  • Benefit: Simplifies the process of setting up websites and applications without manual installation.
  • Limitation: While Softaculous is good, modern hosting often includes site builders, staging environments, and more integrated development tools that go beyond basic auto-installers.

Other Service Offerings

Beyond basic hosting, Metric-hosting.com also advertises “Website Design” and “Consulting” services. Flyfishingoutfitters.com Review

• Website Design: The website mentions offering “Free Softaculous Webtools to our web design clients.” This suggests they help clients set up CMS platforms. However, there are no portfolios, detailed service descriptions, or pricing for their design work, making it impossible to assess the quality or scope of this service.
• Consulting: Similar to design, the “Consulting” service is broadly mentioned but completely undefined. What kind of consulting? Technical, strategic, SEO? Without specifics, it’s just a placeholder.

What’s Missing from a Modern Perspective?

• SSL Certificates: While “Free Webtools” might imply some form of SSL, a clear mention of free Let’s Encrypt SSL or paid SSL options is standard. In 2024, SSL is non-negotiable for security and SEO.
• Server Technology: No mention of specific server hardware SSD/NVMe drives, operating systems Linux distributions, web servers Apache, Nginx, LiteSpeed, or caching technologies. These significantly impact performance.
• Security Features: Beyond a generic “Control Panel,” there’s no mention of specific security tools like malware scanners, firewalls, DDoS protection, or intrusion detection systems.
• Backup Solutions: Daily, weekly, or on-demand backups are crucial for disaster recovery. There’s no information about their backup policy or frequency.
• Email Hosting Details: While “Webmail” is linked, details about email storage, anti-spam filters, and email accounts per plan are missing.
• Developer Features: No mention of SSH access, Git integration, staging environments, multiple PHP versions, or command-line tools—features important for developers.
• CDN Integration: Content Delivery Networks CDNs are essential for global reach and faster content delivery. No mention of CDN support or integration.

In essence, Metric-hosting.com’s feature set as presented is bare-bones and doesn’t align with the comprehensive, performance-driven, and secure hosting environments expected by most users today.

Metric-hosting.com: Pros Limited & Cons Extensive

When evaluating Metric-hosting.com based solely on its publicly accessible website content, the list of potential cons far outweighs any discernable pros.

The site’s antiquated nature and lack of crucial information paint a picture of a service that may struggle to meet contemporary web hosting demands.

Limited Pros:

It’s challenging to identify significant advantages given the information available.

Any pros are largely speculative or based on the minimal details provided. Carinadresses.com Review

• Established Presence Historical: The “Copyright c 1999” and “14 years of Professional Web Hosting” claim as of 2013 suggest a long-standing operation. For some, longevity might imply experience, but this is severely undermined by the lack of current updates.
  • Caveat: Longevity without evolution is a liability in tech. A business that was active in 1999 or 2013 isn’t necessarily equipped for 2024 without significant documented upgrades.
• Basic Functionality: The mention of “Control Panel” implied cPanel and “Softaculous Webtools” suggests that, at a minimum, users would be able to set up basic websites with common CMS platforms like WordPress.
  • Benefit: For someone with extremely basic needs and no expectation of modern features or support, this might technically fulfill the minimal requirement of getting a simple site online.
• Paypal and Credit Card Payments Historical: The announcement from 2012 about accepting PayPal and credit cards through PayPal indicates they did implement common payment gateways at some point.
  • Limitation: This information is over a decade old. Are these payment methods still active and secure? The lack of current payment logos or a secure checkout process on the main page raises questions.

Extensive Cons:

The list of significant drawbacks, based on the website’s current state, is substantial and raises serious concerns for any potential user.

• Outdated Website Content Major Red Flag:
  • News from 2013: The absolute latest “news” update is from February 18, 2013. This is an unparalleled lack of currency for a technology-based service. It implies either:
    • The business is no longer actively managed or has significantly scaled down operations.
    • There is a severe neglect of communication and updates, leaving potential customers in the dark about the service’s current state.
  • Copyright 1999: While the copyright date can simply indicate the business’s founding, combined with the lack of updates, it reinforces the impression of a stagnant operation.
• Lack of Transparency and Trustworthiness:
  • Missing Legal Documents: No readily apparent links to Terms of Service, Privacy Policy, or Acceptable Use Policy. This is a critical legal and ethical failing. Users have no understanding of their rights, the provider’s responsibilities, or how their data is handled.
  • Undisclosed Security Measures: The website provides no details whatsoever about security protocols, firewalls, malware protection, or data encryption. In an era of rampant cyber threats, this is unacceptable for a web host.
  • No Uptime Guarantee/SLA: A service level agreement detailing guaranteed uptime and compensation for downtime is standard for reputable hosts. Its absence means users have no assurance of service reliability.
• Poor Customer Support Information:
  • “Contact us” link: While a contact page exists, it doesn’t specify support channels phone, email, live chat, hours of operation, or expected response times. The testimonial mentions “friendly client service” and “timely” responses, but this is from an unspecified date.
  • No Live Chat or Ticketing System Details: Modern hosting providers typically offer robust ticketing systems or 24/7 live chat.
• Limited and Outdated Features:
  • Modest Specifications: The listed storage 500MB, 2GB, 5GB and bandwidth 25GB, 75GB, 150GB are very small by modern standards. Many budget hosts now offer “unlimited” or significantly higher allowances.
  • No Mention of Key Modern Features: There’s no information on crucial features like:
    • SSD/NVMe storage for speed
    • Free SSL certificates like Let’s Encrypt, crucial for security and SEO
    • Server-level caching
    • Daily backups automated and restorable
    • Staging environments
    • Multiple PHP versions
    • SSH access
    • CDN integration
    • Website builder tools beyond basic Softaculous
  • Lack of Scalability Information: No clear pathways for upgrading to VPS, dedicated servers, or cloud hosting.
• Unclear Pricing Model:
  • While the hosting plans list storage/bandwidth, there’s no clear pricing table or direct link to purchase options on the main page. This forces users to navigate further, or perhaps implies a highly manual signup process.
• General Lack of Professionalism:
  • The overall static nature, outdated news, and missing standard website elements project an image of a business that is not actively engaged or invested in maintaining a modern online presence.

Metric-hosting.com Alternatives: Choosing a Reliable Foundation

Given the significant concerns surrounding Metric-hosting.com’s apparent lack of updates, transparency, and modern features, exploring reliable alternatives is crucial for anyone serious about their online presence.

In the web hosting industry, trustworthiness, performance, and robust support are non-negotiable.

Ethical considerations also play a role, ensuring the chosen provider operates transparently and supports a secure environment.

When selecting a hosting provider, consider these factors: Elettromedia-usa.com Review

• Uptime and Reliability: Look for providers with consistently high uptime records 99.9% or higher.
• Speed and Performance: SSD storage, caching, and CDN integration are key for fast loading times.
• Security Features: Free SSL, firewalls, malware scanning, and DDoS protection are essential.
• Customer Support: 24/7 support via multiple channels live chat, phone, tickets with knowledgeable staff.
• Scalability: Options to upgrade as your website grows e.g., from shared to VPS to dedicated.
• Pricing Transparency: Clear pricing, including renewal rates, and no hidden fees.
• Money-Back Guarantee: A solid guarantee provides peace of mind.
• Ethical Operations: Ensure the company has clear terms of service, privacy policies, and doesn’t engage in deceptive practices.

Here are some top alternatives, known for their reliability and comprehensive features:

1. SiteGround

• Key Features: Renowned for superior performance and excellent customer support. They use Google Cloud infrastructure, offer unmetered traffic, free daily backups, free CDN, and robust security features like AI anti-bot systems. Their managed WordPress hosting is top-tier.
• Why it’s a strong alternative: Modern infrastructure, proactive security, and a strong focus on speed make it suitable for anyone from bloggers to small businesses. Their support is consistently highly rated.
• Consideration: Initial prices are attractive, but renewal rates are higher, typical of premium hosts.

2. Bluehost

• Key Features: One of the most popular and officially recommended hosts by WordPress.org. Offers a free domain for the first year, free SSL certificate, 1-click WordPress install, and 24/7 customer support. Very user-friendly for beginners.
• Why it’s a strong alternative: Excellent starting point for those new to web hosting or WordPress. Their comprehensive shared hosting plans are affordable and come with essential features.
• Consideration: Can be slower than some other providers, and there are occasional upsells during the signup process.

3. Hostinger

• Key Features: Known for its extremely affordable pricing without compromising on performance. They use LiteSpeed web servers for fast loading, offer free SSL, weekly backups daily on higher plans, and a custom control panel hPanel that is intuitive. Global data centers.
• Why it’s a strong alternative: Ideal for budget-conscious users seeking good performance and a modern interface. Their global presence helps in serving diverse audiences.
• Consideration: Customer support is primarily ticket-based or live chat, without direct phone support on all plans.

4. A2 Hosting

• Key Features: Emphasizes speed with “Turbo Servers” claiming up to 20x faster page loads. Offers various hosting types, developer-friendly features SSH, Git, multiple PHP versions, free site migration, and an “Anytime Money Back Guarantee.”
• Why it’s a strong alternative: A great choice for users prioritizing speed and for developers who need more control and flexibility. Their commitment to performance is a major draw.
• Consideration: The best speeds are on their more expensive Turbo plans, and the interface might be slightly less beginner-friendly than Bluehost or Hostinger.

5. DreamHost

• Key Features: Long-standing reputation for reliability and strong privacy practices. Offers unlimited bandwidth and storage on most plans, a free domain, free SSL, and a generous 97-day money-back guarantee. Also officially recommended by WordPress.org.
• Why it’s a strong alternative: Excellent for those who value privacy and need a reliable, long-term hosting partner with robust resource allowances.
• Consideration: Uses a custom control panel instead of cPanel, which might require a slight learning curve for users accustomed to cPanel. Phone support is via callback only.

6. WP Engine Managed WordPress Hosting

• Key Features: A premium managed WordPress host, meaning they specialize exclusively in WordPress hosting and handle all server management, security, and updates. Offers blazing-fast speeds, daily backups, staging environments, and top-tier security.
• Why it’s a strong alternative: For businesses or high-traffic sites that depend entirely on WordPress, WP Engine provides unparalleled performance, security, and expert support, freeing up users to focus on content.
• Consideration: Significantly more expensive than shared hosting, only suitable for WordPress sites.

7. Cloudways Managed Cloud Hosting

• Key Features: Offers managed cloud hosting services on top of major cloud providers like AWS, Google Cloud, DigitalOcean, and Vultr. Provides incredible scalability, performance, advanced caching, and robust security. It bridges the gap between traditional hosting and raw cloud infrastructure.
• Why it’s a strong alternative: Ideal for growing businesses, agencies, and developers who need the power and flexibility of cloud hosting without the complexity of managing it themselves.
• Consideration: While managed, it’s still more technical than shared hosting and has a slightly higher learning curve. Pricing scales with resources, which can get expensive for very high-traffic sites.

Choosing an alternative from these reputable providers will ensure a much more secure, performant, and supported online experience compared to what Metric-hosting.com appears to offer in its current state.

How to Approach Cancelling a Metric-hosting.com Subscription

Given the concerns about Metric-hosting.com’s operational status and lack of transparency, understanding how to cancel a subscription, should you be an existing customer, becomes paramount.

Unlike modern providers with clearly defined cancellation policies, direct links, or automated processes within a customer dashboard, Metric-hosting.com’s website doesn’t offer such clarity.

This suggests a potentially manual and less streamlined cancellation process. Pitstopperformance.com Review

Steps to Attempt Cancellation:

Without an online portal or explicit instructions, the most logical and likely method for cancellation would involve direct communication.

1. Identify Your Account Details: Gather any information related to your Metric-hosting.com account, including:

   • Your username or primary email address associated with the account.
   • Any account numbers or client IDs provided during signup.
   • Dates of service, original signup emails, or invoices.
   • The domain names hosted with them.

   Having this information ready will expedite any communication.

2. Contact Support via Email: The “Contact us” page on Metric-hosting.com leads to a form. This is likely the primary way to initiate contact.

   • Craft a Clear Email: Your email should be polite but firm. State clearly that you wish to cancel your hosting service immediately.
   • Include All Relevant Details: Provide your full name, account email, domains hosted, and any account ID.
   • Request Confirmation: Explicitly ask for a written confirmation of your cancellation. This is crucial for your records.
   • Consider a Specific Date: If you want cancellation to be effective on a certain date, specify it, otherwise, request immediate cancellation.
   • Example Email Subject: “Urgent: Service Cancellation Request – – Account “
   • Example Email Body: “Dear Metric Hosting Support, I am writing to formally request the immediate cancellation of my web hosting service associated with the domain and the email address . My account ID is . Please confirm in writing that my service has been cancelled and that no further charges will be incurred. Thank you for your time.”

3. Check for Other Contact Methods: While not explicitly advertised, it’s worth checking the “Contact us” page again for any phone numbers or physical addresses, though email is often preferred for written records. The website does not publicly list a phone number. Toucanwebdesign.com Review

4. Monitor Your Email for Confirmation: After sending your cancellation request, regularly check your inbox and spam folder for a response. If you don’t hear back within a reasonable timeframe e.g., 2-3 business days, follow up.

5. Remove Payment Methods If Applicable: If you have recurring payments set up directly with Metric-hosting.com via PayPal or credit card, it’s wise to also cancel these through your payment provider PayPal or your bank after you have attempted to cancel with the host.

   • PayPal: You can log into your PayPal account, go to “Settings” gear icon > “Payments” > “Manage automatic payments” and find Metric Hosting Ltd. to cancel the subscription.
   • Credit Card: Contact your bank or credit card company to block future charges from Metric Hosting Ltd. Explain that you have attempted to cancel the service directly but are concerned about future billing.

Important Considerations:

• Data Backup: Before initiating any cancellation, ensure you have a complete and recent backup of your website files, databases, and emails. Once the service is terminated, your data will likely be permanently removed.
• Domain Transfer: If your domain name is registered through Metric-hosting.com, you will need to transfer it to another registrar like GoDaddy or Namecheap before cancellation to avoid losing your domain.
• Alternative Hosting: Have your new hosting provider SiteGround, Bluehost, etc. ready and your website migrated before cancelling the old service to minimize downtime.

Given the potential for slow or non-existent responses due to the outdated nature of their site, proactive management of your payment methods and data is especially crucial when dealing with a provider like Metric-hosting.com.

How to Approach Cancelling a Metric-hosting.com Free Trial

The website for Metric-hosting.com does not explicitly mention or offer a “free trial” in the conventional sense, where a user signs up and gets access to services for a limited time without immediate payment.

Their homepage mentions a “30 Day Guarantee” for their hosting plans, which is more akin to a money-back guarantee. Easyunlocks.com Review

This means you likely would have paid upfront for the service and then have a window to request a refund if unsatisfied.

Therefore, the concept of “cancelling a free trial” as a distinct process is unlikely to apply directly.

Instead, you’d be looking at exercising their “30 Day Guarantee” to request a refund, which is essentially a cancellation with a refund request within the specified period.

Understanding the “30 Day Guarantee”:

A “30 Day Guarantee” typically means that if you are not satisfied with the service within 30 days of purchase, you can request a full refund.

This is a common practice in the hosting industry, offering a risk-free period for users to test the service. Removalslondon.biz Review

Steps to Exercise the “30 Day Guarantee” and Request a Refund:

1. Verify Eligibility: Ensure you are still within the 30-day window from your purchase date. This is the most critical factor. Without explicit terms on their website, assume the 30 days start from the day of your payment.

2. Gather Purchase Information: Collect all relevant details from your initial signup and payment, including:

   • Date of purchase.
   • Amount paid.
   • Payment method used PayPal, credit card.
   • Your Metric-hosting.com account username/email.
   • Any invoice numbers or transaction IDs.
   • The specific hosting plan you purchased.

3. Initiate Contact via Email: As with general cancellations, the “Contact us” form or direct email is the most probable method.

   • Clearly State Your Intent: Your email should explicitly state that you are exercising your “30 Day Guarantee” and request a full refund for your service.
   • Provide All Details: Include your full name, account email, domains hosted if applicable, account ID, purchase date, and reason for dissatisfaction briefly, e.g., “service not meeting expectations”.
   • Request Confirmation: Ask for a written confirmation that your refund request has been processed and when you can expect the funds to be returned.
   • Example Email Subject: “Refund Request – 30 Day Guarantee – Account – “
   • Example Email Body: “Dear Metric Hosting Support, I am writing to request a full refund for my hosting service under your 30 Day Guarantee. My account is associated with and the domain . My purchase date was . I am exercising this guarantee as the service does not meet my requirements. Please process my refund of to my original payment method and send a written confirmation that this has been completed. Thank you.”

4. Monitor Your Payment Method: Keep a close eye on your PayPal account or credit card statement to verify that the refund is processed. Refund processing times can vary, but generally, it takes 5-10 business days.

5. Follow Up if Necessary: If you do not receive a confirmation or the refund within a reasonable period, follow up with another email, referencing your previous communication. Greatcoffee.com Review

• Domain Registration: Most hosting providers do not refund domain registration fees, even under a money-back guarantee, as domains are typically registered for at least a year. If you received a “free domain” with your hosting, its cost might be deducted from your refund. Be prepared for this, as Metric-hosting.com’s site doesn’t specify its domain refund policy.
• Data: Ensure you have backed up any data you might have uploaded during your trial period before requesting a refund, as access will be terminated upon cancellation.
• Alternative Hosting: If your goal was to find a host, have an alternative ready like Hostinger or DreamHost so you can transition quickly after requesting your refund.

Without clear terms and conditions on their website regarding the “30 Day Guarantee,” the process might be less straightforward than with more transparent providers. Persistent and clear communication will be key.

Metric-hosting.com Pricing: An Unclear and Outdated Landscape

The pricing information presented on Metric-hosting.com is minimalist, outdated, and lacks the transparency expected from a modern web hosting provider.

While it lists three tiers of hosting plans with storage and bandwidth specifications, the actual cost for these services is conspicuously absent from the main page.

This forces potential customers into an unnecessary step of inquiry or navigation, hindering quick decision-making.

Listed Hosting Plans Without Prices:

The homepage displays three hosting packages, differentiated by resource allocation: Mauricerobinsonsports.com Review

• Plan 1:

  • 500MB Storage
  • 25GB Bandwidth
  • Control Panel
  • Free Webtools
  • 30 Day Guarantee

• Plan 2:

  • 2GB Storage
  • 75GB Transfer

• Plan 3:

  • 5GB Storage
  • 150GB Transfer

Significant Issues with Pricing Presentation:

The primary issue here is the complete lack of pricing figures on the main page.

This immediately puts Metric-hosting.com at a disadvantage compared to competitors. Reliancemarine.com Review

1. Missing Pricing Details: The most fundamental piece of information—how much these plans cost—is not displayed. This is a critical barrier for potential customers who are comparing services. Most reputable hosting providers display their pricing prominently on their homepage or a dedicated pricing page, often with clear breakdowns for monthly, annual, or multi-year subscriptions.
2. Outdated Resource Allocations: Even if prices were listed, the resource allocations themselves are very meager by today’s standards.
   • Storage: 500MB to 5GB is significantly less than what many entry-level shared hosting plans offer often 10GB to unlimited SSD storage. A typical WordPress site easily uses several gigabytes.
   • Bandwidth: 25GB to 150GB is also quite low. Even a moderate blog or small business site can easily exceed these limits if it gains any significant traffic.
   • Implication: If the pricing were competitive for these low resources, it would still imply a service tailored for extremely small, static websites, not modern, dynamic content.
3. Lack of Plan Tiering Information: There’s no indication of what makes one plan more expensive than another beyond storage/bandwidth. Are there differences in CPU, RAM, number of allowed domains, or other performance factors? This lack of detail makes it hard to justify any potential cost.
4. No Renewal Rate Transparency: A common practice in hosting is to offer low introductory rates that jump significantly upon renewal. Without any pricing visible, there’s no way to assess the long-term cost, which is a major factor in customer satisfaction.
5. Undisclosed Add-ons: Modern hosting often comes with optional add-ons like premium SSL, advanced backup solutions, dedicated IPs, or enhanced security features. There’s no mention of such options or their associated costs.
6. Payment Information: While a 2012 news update mentioned accepting PayPal and credit cards, the current pricing page or lack thereof doesn’t specify if these are still the primary payment methods, or if there are other options like bank transfers.

Implications of Unclear Pricing:

The vagueness around pricing signals several potential issues:

• Poor User Experience: Users have to actively seek out pricing, which can be frustrating and time-consuming.
• Lack of Competitive Edge: Without transparent pricing, Metric-hosting.com cannot compete effectively in a market where price comparison is a key factor.
• Perception of Hidden Costs: The absence of clear pricing can lead prospective customers to assume there might be hidden fees or that the pricing is not competitive.

In summary, Metric-hosting.com’s pricing strategy, as presented on its website, is fundamentally flawed due to its lack of transparency and the outdated nature of the resource allocations it vaguely advertises.

This makes it impossible for potential customers to make an informed decision without direct inquiry, which is a significant deterrent.

Metric-hosting.com vs. Modern Hosting Providers: A Stark Contrast

Comparing Metric-hosting.com to contemporary web hosting providers is less about a direct feature-for-feature contest and more about highlighting the vast chasm between outdated and modern web services.

Metric-hosting.com, as presented on its website, embodies many characteristics of early 2000s web hosting, while leading providers have evolved significantly in performance, security, support, and user experience. Glenlerner.com Review

Here’s a comparative breakdown against typical modern hosting providers e.g., SiteGround, Bluehost, Hostinger:

1. Website Modernity & Transparency

• Metric-hosting.com:
  • Outdated Design: The website’s aesthetic and user interface appear from an earlier internet era, lacking responsiveness and modern design principles.
  • Stagnant Content: News updates from 2013 are a critical indicator of a static or minimally maintained operation.
  • Lack of Transparency: No readily available Terms of Service, Privacy Policy, or Service Level Agreements SLAs. Pricing is not displayed on the main page.
• Modern Providers:
  • Sleek, Responsive Design: Websites are visually appealing, easy to navigate, and fully responsive across all devices.
  • Dynamic Content: Constantly updated blogs, news sections, and clear roadmaps for new features and technologies.
  • Full Transparency: Clear, accessible links to ToS, Privacy Policy, AUP, and SLAs. Pricing is prominently displayed, often with renewal rates and various billing cycles.

2. Performance & Technology

*   Limited Specifications: Hosting plans offer extremely modest storage 500MB-5GB and bandwidth 25GB-150GB.
*   Undisclosed Infrastructure: No mention of server hardware e.g., SSD/NVMe drives, web server technology Nginx, LiteSpeed, or caching mechanisms.
*   Basic Tools: Mentions "Control Panel" implied cPanel and "Softaculous."
*   Generous/Unlimited Resources: Many offer "unlimited" SSD storage and bandwidth on shared plans, or significantly higher guaranteed resources.
*   Advanced Infrastructure: Utilize SSD/NVMe drives, LiteSpeed or Nginx for speed, robust caching solutions e.g., Varnish, Memcached, and often run on cloud platforms AWS, Google Cloud.
*   Comprehensive Toolkits: Include cPanel or custom intuitive control panels, integrated website builders, staging environments, Git integration, multiple PHP versions, and advanced developer tools.

3. Security

*   Security Void: Absolutely no information on security measures, firewalls, malware scanning, DDoS protection, or SSL certificates beyond "Free Webtools" which is vague.
*   Robust Security Suites: Offer free Let's Encrypt SSL certificates often mandatory, firewalls WAF, regular malware scanning, DDoS protection, proactive server monitoring, brute-force protection, and often provide free daily backups with easy restore options.
*   Proactive Approach: Continuously update their systems and implement new security protocols against emerging threats.

4. Customer Support

*   Limited Information: Only a "Contact us" form, no specific details on support channels phone, live chat, hours of operation, or response times. Testimonial is outdated.
*   Multi-Channel 24/7 Support: Typically offer 24/7/365 support via live chat, phone, and ticketing systems.
*   Knowledgeable Staff: Support teams are often highly trained and specialize in common platforms like WordPress, e-commerce, and general server issues.
*   Extensive Knowledge Bases: Provide comprehensive self-help articles, tutorials, and video guides.

5. Pricing & Value

*   No Pricing Displayed: A major hindrance for comparison, implying a manual sales process or outdated business model.
*   Undisclosed Renewal Rates: No information on what costs might be after initial unspecified terms.
*   Transparent Pricing: Clear pricing tables, often with introductory discounts and explicit renewal rates.
*   Clear Value Proposition: Plans clearly outline features, resources, and often include "freebies" like a domain, SSL, or CDN.
*   Money-Back Guarantees: Standard practice 30-97 days offers a risk-free trial period.

In essence, Metric-hosting.com appears to be a relic in the web hosting industry.

While it might have served its purpose a decade ago, it significantly falls short when benchmarked against any contemporary, reputable hosting provider.

Investing in a modern host like those listed in the alternatives section is not just an upgrade. it’s a necessity for any serious website owner.

FAQ

# Is Metric-hosting.com a legitimate web hosting company?

Based on the website’s current state, Metric-hosting.com appears to be a legitimate, though likely inactive or minimally maintained, web hosting company with a long history stretching back to 1999. However, its significant lack of modern updates and transparency raises serious questions about its current operational legitimacy and reliability for new users. Phatphones.com Review

# What are the biggest red flags for Metric-hosting.com?

The biggest red flags are the outdated news section latest update 2013, the lack of visible pricing, absence of crucial legal documents like Terms of Service and Privacy Policy, and the complete lack of information on security measures and modern hosting features.

# Does Metric-hosting.com offer competitive hosting plans?

No, the hosting plans listed on Metric-hosting.com, with their extremely limited storage 500MB-5GB and bandwidth 25GB-150GB, are far from competitive by modern web hosting standards.

Most current providers offer significantly more resources, often “unlimited,” at comparable or lower price points.

# Is Metric-hosting.com suitable for new websites in 2024?

No, Metric-hosting.com is not suitable for new websites in 2024. Its outdated infrastructure, lack of transparent policies, and missing modern features like free SSL, advanced security, or robust support make it an unviable option for building a secure, performant, and reliable online presence today.

# What is the “30 Day Guarantee” mentioned on Metric-hosting.com?

The “30 Day Guarantee” likely functions as a money-back guarantee, allowing customers to request a full refund within 30 days of purchase if they are not satisfied with the service.

However, specific terms and conditions for this guarantee are not publicly available on their website.

# How can I contact Metric-hosting.com for support or inquiries?

Based on their website, the primary way to contact Metric-hosting.com is through their “Contact us” page, which typically contains a web form or email address.

There is no publicly listed phone number or live chat option.

# Does Metric-hosting.com provide free SSL certificates?

The website mentions “Free Webtools,” but it does not explicitly state whether this includes free SSL certificates like Let’s Encrypt, which are a standard and essential security feature provided by almost all modern hosting companies today.

# Are there any customer testimonials for Metric-hosting.com?

Yes, there is one customer testimonial from “Catherine Johnston – hunggarkuen.com” on the homepage.

However, the date of this testimonial is not specified, and it appears to be from a period when the company was more actively managed judging by the website’s last updates.

# What payment methods does Metric-hosting.com accept?

A news update from 2012 states that Metric-hosting.com began accepting PayPal and credit cards through PayPal.

However, given the age of this information and the lack of a clear pricing page, it is uncertain if these are still the active and primary payment methods today.

# Does Metric-hosting.com offer website design services?

Yes, Metric-hosting.com states that they offer “Website Design” services, and they mention providing “Free Softaculous Webtools to our web design clients.” However, there are no portfolios, detailed service descriptions, or pricing for their design work available on the website.

# Is cPanel available with Metric-hosting.com’s hosting plans?

While the website mentions a “Control Panel” and a link to cpanel/ suggests it is indeed cPanel, it is not explicitly stated on the main page.

CPanel is a common industry standard for web hosting management.

# What is Softaculous and does Metric-hosting.com offer it?

Softaculous is an auto-installer for web applications such as WordPress, Joomla, and Drupal.

Metric-hosting.com explicitly states in a 2013 news update that they offer “Free Softaculous Webtools to our web design clients.”

# How old is Metric-hosting.com as a company?

The website’s copyright notice states “Copyright c 1999,” suggesting the company has been in operation since 1999. A 2013 news update also mentions “14 years of Professional Web Hosting,” consistent with a 1999 founding.

# Can I get a refund if I am unhappy with Metric-hosting.com?

Yes, the website mentions a “30 Day Guarantee,” which implies you can request a refund within 30 days of purchase.

However, the specific terms, conditions, and process for requesting this refund are not detailed on their site.

# Does Metric-hosting.com provide information on server uptime?

No, the Metric-hosting.com website does not provide any information about server uptime guarantees or Service Level Agreements SLAs, which is a standard offering from most reputable hosting providers.

# Are there any user reviews or complaints about Metric-hosting.com online?

While the website itself provides one testimonial, finding recent or widespread independent user reviews or complaints for Metric-hosting.com might be challenging due to the apparent age and minimal public activity reflected on their website.

Most review sites focus on currently active and promoted hosts.

# What are the alternatives to Metric-hosting.com for web hosting?

Many reputable alternatives exist, offering modern features, better performance, and transparent policies.

Some highly recommended options include SiteGround, Bluehost, Hostinger, A2 Hosting, DreamHost, WP Engine for WordPress, and Cloudways for managed cloud hosting.

# Is Metric-hosting.com good for e-commerce websites?

Based on the limited resources small storage and bandwidth and the lack of modern e-commerce specific features like advanced security, payment gateway integrations, or specialized e-commerce support mentioned on their website, Metric-hosting.com is highly unlikely to be suitable for e-commerce websites.

# How do I transfer my domain name away from Metric-hosting.com?

If your domain is registered with Metric-hosting.com, you would typically need to request an EPP code also known as an authorization code or transfer key from them.

You would then provide this code to your new domain registrar to initiate the transfer.

Ensure your domain is unlocked and its privacy settings are off before attempting a transfer.

# Does Metric-hosting.com offer any support for WordPress?

While Metric-hosting.com mentions “Softaculous Webtools” which can install WordPress, there’s no specific information on specialized WordPress hosting, managed WordPress features, or dedicated WordPress support, which are common offerings from modern hosting providers.