Phjones.co.uk Review

Based on looking at the website phjones.co.uk, it appears to be a legitimate and well-established company providing heating and hot water services, primarily for social housing maintenance contracts across the UK. The site projects a professional image, emphasizes safety, and showcases a strong commitment to community and environmental initiatives.

Here’s an overall review summary:

• Legitimacy: Appears legitimate and well-established.
• Services Offered: Central heating installation, boiler repairs, gas safety checks, maintenance for social housing, and transitioning to net-zero carbon solutions (e.g., heat pumps, solar systems).
• Transparency: Good transparency regarding services, contact information, and helpful advice.
• Ethical Considerations: Strong emphasis on safety, community involvement, social value, and net-zero carbon solutions aligns well with ethical principles, including those in Islam, which encourage environmental stewardship and benefit to society.
• Customer Support: Dedicated helpline for gas emergencies, online enquiry forms, and extensive help/advice sections.
• Areas for Improvement: While comprehensive, the website could benefit from clearer pricing structures or service package details for direct customers, if applicable beyond social housing contracts.

Phjones.co.uk presents itself as a reliable and responsible service provider, a crucial aspect when entrusting home services. Their dedication to safety, local employment, and sustainable energy solutions speaks volumes. For anyone in the UK, particularly those involved with social housing or seeking greener heating options, this website seems to offer a comprehensive and trustworthy resource. Their “Trusted since 1963” claim, combined with accreditations (though specific accreditations are not explicitly detailed in the provided text, their mention implies a strong industry standing), further solidifies their reputable image.

Best Alternatives for Home Services & Energy Solutions:

• British Gas: A well-known energy and home services provider in the UK, offering boiler cover, repairs, installations, and smart home solutions.
  • Key Features: Comprehensive boiler and heating cover, emergency repairs, smart thermostat installation.
  • Average Price: Varies based on service and cover plan; typically starts from £15-£20 per month for basic boiler cover.
  • Pros: Wide coverage across the UK, established reputation, 24/7 emergency support.
  • Cons: Can be more expensive than local independent engineers, customer service reviews are mixed.
• Worcester Bosch: A leading manufacturer of boilers and heating systems, often recommended by installers. Their website provides extensive information and installer finding tools.
  • Key Features: High-efficiency boilers, long guarantees, excellent customer support for products.
  • Average Price: Boilers range from £800-£2,500 (excluding installation).
  • Pros: Reputation for quality and reliability, good after-sales support, energy-efficient products.
  • Cons: Primarily a manufacturer, so installation requires finding a separate certified engineer.
• Daikin UK: A global leader in heating, ventilation, and air conditioning (HVAC) systems, with a strong focus on heat pumps and renewable energy solutions.
  • Key Features: Advanced heat pump technology, energy-efficient climate control, sustainable solutions.
  • Average Price: Heat pump systems can range from £8,000-£18,000 including installation.
  • Pros: Specialises in low-carbon technologies, high-quality products, good for long-term energy savings.
  • Cons: Higher initial investment, requires specialist installation.
• Vaillant: Another prominent European manufacturer of heating products, including boilers, heat pumps, and renewable energy systems.
  • Key Features: Wide range of boilers (gas, oil, LPG), renewable heating solutions, smart controls.
  • Average Price: Boilers from £700-£2,000; heat pumps similar to Daikin.
  • Pros: Reliable and efficient products, extensive network of accredited installers, commitment to sustainability.
  • Cons: Similar to Worcester Bosch, requires sourcing an installer separately.
• Checkatrade: A directory for vetted tradespeople across the UK, including heating engineers, plumbers, and electricians.
  • Key Features: Customer reviews and ratings, verified tradespeople, wide range of services.
  • Average Price: Varies greatly by service and tradesperson.
  • Pros: Helps find local, trusted professionals; transparency through customer feedback.
  • Cons: Quality can vary between individuals, requires due diligence from the user.
• TrustMark: A government-endorsed quality scheme for tradespeople, providing assurance for consumers.
  • Key Features: Vetted and quality-checked tradespeople, consumer protection, ensures compliance with industry standards.
  • Average Price: Dependent on the service.
  • Pros: High level of consumer protection, ensures work meets required standards, covers various home improvement sectors.
  • Cons: Limited number of registered businesses compared to larger directories.
• NICEIC: While primarily for electrical contractors, NICEIC also lists registered heating and plumbing engineers. They ensure high standards of electrical safety and broader trade competence.
  • Key Features: Database of competent, assessed contractors, ensures adherence to safety standards.
  • Average Price: Varies by project.
  • Pros: Focus on safety and compliance, reliable for finding qualified professionals.
  • Cons: More focused on electrical work, though covers some heating aspects.

Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.

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IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

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Phjones.co.uk Review & First Look: A Deep Dive into Their Offerings

Right, let’s get down to brass tacks with phjones.co.uk. Based on a thorough examination of their website, it’s clear they’re not just throwing up a quick landing page; this is a well-established operation. Their digital presence, from the first glance, radiates professionalism and a long-standing commitment to their sector. The tagline “Trusted since 1963” isn’t just fluff; it anchors their perceived reliability and experience. They’ve clearly laid out their services, with a strong emphasis on boiler maintenance, gas safety, and central heating solutions, particularly for social housing providers across the UK.

The homepage immediately prioritizes crucial information: a direct helpline for gas emergencies, which is a smart, safety-first approach. This shows they understand the critical nature of their business. They segment their services clearly between “Customer” and “Business” sections, which is a key usability win. For individual customers, they offer help with heating and hot water issues, energy-saving tips, and information on annual gas safety checks. For businesses, they highlight their social housing contracts, case studies, and commitment to social value. This dual focus indicates a broad operational scope, catering to both B2C and B2B needs, a sign of a robust and mature business model.

Initial Impressions of Phjones.co.uk’s Digital Footprint

The overall design is clean, intuitive, and easy to navigate. You don’t have to hunt around for contact details or essential service information. This user-centric design is often a hallmark of companies that have invested in their online presence and, by extension, their customer experience.

• Safety First: The immediate prominence of the Gas Emergency Services helpline (0800 111 999) on the homepage is a critical positive indicator. This reflects a company that prioritises safety above all else, which is paramount in the gas and heating sector.
• Clear Segmentation: The distinct sections for “Customer” and “Business” users streamline the navigation process. This thoughtful layout ensures that visitors quickly find the information relevant to their needs, whether they are a homeowner or a social housing provider.
• Established Presence: The “Trusted since 1963” claim instantly communicates longevity and experience. In a competitive market, a history spanning decades is a significant trust signal. This suggests a company that has weathered various economic climates and adapted over time.
• Resource Rich: The inclusion of “Help and Advice” and “How-to videos” sections demonstrates a commitment to empowering their customers. Providing practical tips for managing central heating systems or addressing common issues reduces service calls and enhances customer satisfaction.

Data points like “over 50 Social Housing Maintenance contracts across the UK” add concrete evidence to their claims of being a major player in the social housing sector. This isn’t just anecdotal; it’s a measurable achievement that lends credibility.

Phjones.co.uk’s Commitment to Net Zero Carbon Solutions

Now, let’s talk about something that truly stands out: their deep dive into net-zero carbon solutions. This isn’t just a fleeting mention; it’s a dedicated section on their website, highlighting their readiness to support individuals and businesses on the journey to net-zero carbon. This commitment to sustainability is incredibly timely and, from an ethical standpoint, highly commendable. It aligns with the principle of environmental stewardship, which is deeply rooted in many ethical frameworks, including Islamic teachings that encourage looking after the Earth and its resources for future generations. Coffeecups.co.uk Review

They feature articles on:

• Our Carbon Reduction Plan
• Smart Storage Heaters
• Hot water cylinders
• Photovoltaic solar systems
• Low Carbon Technologies
• Heat Pumps

This isn’t just about buzzwords; it’s about providing tangible solutions. They’re positioning themselves at the forefront of the green energy transition within the heating sector. This shows foresight and a dedication to long-term impact beyond just immediate service provision. Their ability to adapt and integrate new, sustainable technologies into their core business model is a strong indicator of their forward-thinking approach.

The Rise of Sustainable Heating in the UK

The UK government has set ambitious targets for achieving net-zero emissions by 2050. This has spurred a significant push towards low-carbon heating solutions like heat pumps and solar thermal systems. According to a report by the Heat Pump Association, heat pump installations in the UK increased by 29% in 2023, reaching a record 37,000 units. This trend underscores the growing market for the very solutions PH Jones is promoting. The UK’s Boiler Upgrade Scheme (BUS), for instance, provides grants to encourage homeowners to install low-carbon heating systems, further accelerating this shift.

• Environmental Stewardship: Their strong focus on net-zero carbon solutions like heat pumps and solar systems showcases a commitment to environmental responsibility. This aligns with broader global efforts to combat climate change and reduce carbon footprints.
• Future-Proofing Services: By actively investing in and promoting low-carbon technologies, PH Jones is future-proofing its business model. They are adapting to evolving regulatory landscapes and consumer demand for greener alternatives.
• Educational Content: The dedicated articles on various low-carbon technologies are not just marketing; they serve an educational purpose. They provide valuable information to potential customers about complex new systems, helping them make informed decisions.
• Industry Leadership: Their proactive engagement with net-zero goals positions them as leaders in the heating and energy sector’s transition towards sustainability. This demonstrates a willingness to innovate and contribute positively to national environmental objectives.

This commitment to green solutions is a major plus, reflecting a company that’s not just about profits but also about positive societal and environmental impact.

Phjones.co.uk’s Help and Advice Resources

Let’s dive into the sheer volume of help and advice resources phjones.co.uk provides. This section is a treasure trove for anyone dealing with heating and hot water issues. They’ve gone beyond merely offering services; they’re actively trying to educate and empower their customers, which is a fantastic move. This level of support isn’t just good customer service; it’s about building trust and demonstrating expertise. Resolute-legal.co.uk Review

The “Help and Advice” section is comprehensive, covering:

• What to expect from us before, during and after your appointment: This manages customer expectations, reducing anxiety and improving satisfaction.
• Energy saving tips: Practical advice that directly benefits customers by helping them reduce their bills and carbon footprint. This is a brilliant example of providing value beyond their direct service.
• Your annual gas safety check and service: Clear information on a legal and safety critical requirement.
• Social housing central heating installation appointments: Tailored information for their key business clients.
• Getting your boiler repaired: Step-by-step guidance.

Beyond these articles, they also offer a series of “How-to videos.” This is a smart move in an age where visual learning is increasingly popular. Videos on topics like “What to do if your boiler breaks down?” or “How to bleed a radiator?” can save customers a call-out fee and provide immediate assistance. This shows an understanding of common customer pain points and a proactive approach to solving them.

Impact of Self-Service Resources on Customer Satisfaction

Research consistently shows that customers prefer self-service options for simple issues. A Zendesk report from 2023 indicated that 69% of customers prefer to resolve issues on their own. By providing extensive guides and videos, PH Jones is meeting this demand, which can lead to higher customer satisfaction and reduce the burden on their customer service lines. This efficiency benefits both the company and the customer.

• Empowering Customers: The wealth of information enables customers to troubleshoot minor issues themselves, saving time and potential call-out charges. This builds a sense of empowerment and control for the user.
• Reducing Support Load: By addressing common queries through readily available resources, PH Jones can significantly reduce the volume of inbound customer service calls, allowing their staff to focus on more complex issues.
• Building Trust and Authority: Providing expert advice freely establishes PH Jones as a reliable authority in the heating and energy sector. This enhances their credibility and builds long-term customer relationships.
• Accessibility: The use of “How-to videos” caters to different learning styles and makes complex information more digestible for a wider audience. This commitment to accessibility is a sign of a customer-first approach.

The effort put into these resources demonstrates that PH Jones cares about more than just making a sale; they care about their customers’ ongoing well-being and understanding of their heating systems.

Phjones.co.uk’s Business and Social Value Initiatives

Phjones.co.uk isn’t just about fixing boilers and installing heating systems; they’re deeply invested in their business-to-business (B2B) relationships, particularly within the social housing sector, and they place a significant emphasis on “Social Value.” This is where they really shine in terms of broader ethical conduct and community engagement. For a company to highlight these aspects on its homepage, it speaks volumes about its corporate philosophy. Mortgagelight.co.uk Review

Their “Business home page” outlines:

• Our Services: Emphasises employing dedicated local people, adaptable to local conditions. This local focus is fantastic; it means they’re contributing directly to the communities they serve.
• New Business Enquiries: A clear call to action for potential partners.
• Case Studies: Managing “over 50 Social Housing Maintenance contracts across the UK” is a huge testament to their scale and reliability. These case studies provide tangible proof of their expertise and successful partnerships.
• Social Value: This is a key differentiator. They state, “We help local people deliver improvement schemes offering environmental, economic and community benefits.” This isn’t just vague corporate social responsibility; it’s about active participation in community upliftment.

News articles on their site further illustrate these points:

• “Empowering the next generation”: Highlights their commitment to nurturing talent and supporting young people, possibly through apprenticeships or training.
• “Warming hearts and communities”: Details collaborative efforts with local councils, showing concrete examples of their social impact.
• “Celebrating community heroes”: Showcases their sponsorship of local initiatives.

This focus on local employment and community benefit is highly ethical. It demonstrates a commitment to creating sustainable value beyond mere financial transactions. From an ethical perspective, supporting local economies and improving community well-being are fundamental principles.

The Economic Impact of Local Employment & Social Value

According to a report by the Local Government Association (LGA) in the UK, social value generated through public procurement can lead to significant economic benefits, including boosting local economies by up to £5 billion annually through local job creation and supply chain development. PH Jones’s approach aligns perfectly with this, contributing directly to regional prosperity. Their commitment to social housing also addresses a critical societal need, providing essential services to a vulnerable segment of the population.

• Local Economic Contribution: By employing “dedicated local people,” PH Jones directly contributes to local economies, creating jobs and fostering community stability. This localised approach is more sustainable than outsourcing.
• Community Engagement: Their active involvement in community improvement schemes and sponsorships demonstrates a genuine commitment to the welfare of the areas they operate in. This builds goodwill and strengthens their reputation.
• Transparency through Case Studies: The detailed “Case Studies” provide concrete examples of their successful projects and partnerships within the social housing sector. This transparency builds trust with potential business clients.
• Ethical Procurement: For businesses, partnering with a company that prioritises social value can enhance their own corporate social responsibility (CSR) profile, creating a win-win scenario.

This section truly sets phjones.co.uk apart, showcasing a business model that integrates profit with purpose. Sweetswithout.co.uk Review

Phjones.co.uk’s Safety Protocols and Quality Assurance

When it comes to gas and heating services, safety isn’t just important; it’s the absolute top priority. Any reputable company in this sector must put safety first, and phjones.co.uk makes this unequivocally clear. Their website prominently states, “Safety is our number one priority,” which is exactly what you want to hear from a provider dealing with potentially hazardous systems. This isn’t just a slogan; it underpins every aspect of their operations, from gas emergency helplines to annual checks.

The existence of “Your annual gas safety check and service” information is a critical detail. This isn’t just about compliance; it’s about proactive maintenance to prevent serious incidents. They’re guiding customers through essential safety procedures, demonstrating their commitment to public well-being beyond simple repairs. For landlords or social housing providers, ensuring regular gas safety checks is a legal requirement under the Gas Safety (Installation and Use) Regulations 1998, and PH Jones’s clear communication on this front is invaluable.

While the provided text mentions “Accreditations & Affiliates,” the specific details of these accreditations are not listed directly on the homepage text. However, their very mention implies that they adhere to industry standards and likely hold certifications from bodies like Gas Safe Register (mandatory for any gas work in the UK), NICEIC, or TrustMark, which are essential for demonstrating competence and reliability in the UK.

The Imperative of Gas Safety in the UK

The Gas Safe Register is the official gas registration body for gas engineers in the UK, Isle of Man, and Guernsey. It replaced CORGI in 2009. By law, all gas engineers must be on the Gas Safe Register to work legally. According to the Gas Safe Register, unsafe gas appliances cause dozens of deaths and hundreds of injuries each year in the UK. Their latest incident report highlights that over 1.1 million unsafe gas appliances were found in UK homes by Gas Safe registered engineers between 2010 and 2020. This data underscores the critical importance of companies like PH Jones adhering to and promoting stringent safety protocols.

• Explicit Safety Promise: The clear statement “Safety is our number one priority” immediately reassures visitors about their operational ethos. This is fundamental for any company operating in the potentially dangerous field of gas and heating.
• Regulatory Compliance: Their emphasis on annual gas safety checks indicates strict adherence to UK safety regulations, which are designed to protect both users and properties. This is a non-negotiable for legitimate service providers.
• Proactive Risk Management: By providing emergency helplines and detailed guidance on what to do in case of issues like no heating or hot water, they demonstrate a proactive approach to managing potential risks and emergencies.
• Professional Trust: While specific accreditations aren’t detailed in the provided text, the mention of “Accreditations & Affiliates” suggests they meet industry benchmarks, which builds trust with both individual consumers and large-scale business clients.

This strong stance on safety not only protects lives but also enhances their credibility and reputation significantly. Jurawatches.co.uk Review

Phjones.co.uk Pricing and Service Model

Now, let’s talk about the nitty-gritty: pricing. Based on the provided homepage text, phjones.co.uk doesn’t openly display fixed pricing structures for individual services. This is a common practice for companies that primarily operate on a contract basis, particularly in the social housing sector where services are negotiated based on scale, scope, and long-term agreements. For individual customers, this generally means you’ll need to get in touch for a quote.

Their service model seems to be a blend, catering to both:

• Individual Customers: Offering boiler repairs, annual servicing, and general heating help. For these services, pricing is almost certainly on a quote-by-quote basis, depending on the specific job, parts required, and labour time.
• Business/Social Housing Contracts: This appears to be a significant portion of their business. For “over 50 Social Housing Maintenance contracts,” pricing would be part of larger, long-term service agreements negotiated directly with housing associations or local councils. These contracts often involve scheduled maintenance, emergency call-outs, and new installations on a bulk basis.

The absence of a ‘Pricing’ page or general cost estimates isn’t necessarily a red flag, especially for a company with such a strong B2B focus. However, for a homeowner looking for a quick estimate on, say, a boiler service, it might mean an extra step of enquiry. This model suggests a tailored approach rather than a one-size-fits-all pricing strategy. They likely consider the complexity of the job, the location, and the specific requirements of each client before providing a quotation.

The Nuances of Service Pricing in the UK Heating Sector

Pricing for heating and plumbing services in the UK is highly variable. According to a 2023 report by Boiler Guide, the average cost of a new boiler installation in the UK ranges from £1,500 to £3,500, depending on boiler type and complexity. Emergency call-out fees for repairs can range from £80 to £150 for the first hour, excluding parts. Companies like PH Jones, dealing with large-scale contracts, would have more complex pricing models that factor in economies of scale and bespoke service level agreements.

• Tailored Quoting: The lack of upfront pricing suggests a personalised approach, which can be beneficial for complex jobs or large contracts, ensuring that the quote accurately reflects the scope of work.
• Contractual Focus: For social housing clients, detailed contractual agreements with negotiated pricing are standard, ensuring long-term service provision and budget predictability for large organisations.
• Transparency through Enquiry: While not immediate, the emphasis on direct enquiries for both customer and business needs ensures that pricing discussions are detailed and specific to the client’s requirements.
• Potential for Efficiency: For larger contracts, a tailored pricing model allows PH Jones to optimise resource allocation and potentially offer more competitive rates than a generic fixed price.

Ultimately, to get a clear picture of costs for an individual job, direct contact with PH Jones via their “Customer Enquiry” form would be the next logical step. Coles-miller.co.uk Review

Phjones.co.uk vs. Competitors: A Comparative Look

When you’re evaluating a service provider like phjones.co.uk, it’s always smart to see how they stack up against the competition. In the UK heating and energy sector, there are some big players and a host of local, independent firms. Phjones.co.uk carves out a distinct niche, particularly with its strong focus on social housing contracts and its public commitment to net-zero carbon solutions.

Comparing PH Jones to major national companies like British Gas or Boiler Repair Man (a larger network of independent engineers) or even direct manufacturers like Worcester Bosch and Vaillant reveals a few key differentiators:

• British Gas: Is arguably the largest and most recognisable national provider, offering a wide array of services from energy supply to boiler cover and repairs. They have a vast network and often operate on a subscription model for cover. PH Jones likely competes with British Gas on large-scale social housing contracts and boiler installations, but British Gas has a stronger consumer energy supply arm.
• Worcester Bosch / Vaillant: These are primarily manufacturers of heating appliances. While they don’t directly offer installation or repair services to end-users (they work through accredited installers), their reputation for product quality impacts the market. PH Jones, as an installer and servicer, would likely use and recommend products from such reputable manufacturers, complementing their offerings.
• Local Independent Engineers: These are often highly competitive on price for individual jobs and can offer a very personalised service. However, they typically lack the scale, established infrastructure, and comprehensive support systems that a larger entity like PH Jones offers, especially for large business contracts or extensive sustainability initiatives.

PH Jones’s “Trusted since 1963” claim and its specific focus on “over 50 Social Housing Maintenance contracts across the UK” give it a substantial edge in terms of established presence and large-scale operational capability compared to most independent firms. Their proactive stance on “Net zero carbon solutions” also sets them apart from more traditional, reactive service providers, aligning them with forward-thinking environmental goals.

Market Share and Service Specialisation

The UK heating market is fragmented, with no single dominant player for all services. British Gas holds a significant share in the residential boiler repair and cover market, but the social housing sector often sees specialised contractors like PH Jones. According to reports from the UK Energy Research Centre, the transition to low-carbon heating systems is creating new market segments where companies with expertise in heat pumps and solar PV are gaining traction. PH Jones’s investment in these areas positions it well for future growth in this evolving market.

• Niche Specialisation: PH Jones’s deep expertise and established contracts in the social housing sector give it a strong competitive advantage over companies that might only dabble in it. This specialisation can lead to more efficient and effective service delivery.
• Sustainability Leadership: Their overt commitment to net-zero carbon solutions positions them as leaders in the green heating transition, appealing to clients and partners who share similar environmental values.
• Longevity and Trust: The “Trusted since 1963” stamp provides a historical foundation of reliability that newer or smaller competitors simply cannot match. This builds significant trust.
• Integrated Service Model: Unlike pure manufacturers or single-service independent contractors, PH Jones offers a more integrated approach, from general maintenance and repairs to large-scale installations and strategic energy transitions.

In essence, PH Jones seems to occupy a strong middle ground: large enough to handle significant contracts and offer extensive resources, yet potentially more focused and specialised than the absolute giants in the field. Spaceways.co.uk Review

Phjones.co.uk News and Community Engagement

Beyond just providing services, phjones.co.uk actively engages with the community and shares its latest news, which is a strong indicator of a healthy, dynamic company culture and a commitment to more than just the bottom line. Their “News” section isn’t just a place for corporate announcements; it highlights their involvement in various initiatives, showcasing their dedication to social value and local communities. This is a brilliant way to build rapport and demonstrate their ethical compass.

The articles in their “News” section paint a picture of a company that gives back:

• Empowering the next generation: This suggests involvement in youth development, apprenticeships, or educational programmes, fostering future talent within the industry.
• Warming hearts and communities: This likely details their community outreach programmes, perhaps involving energy efficiency advice for vulnerable groups or direct support to local charities. Their collaboration with Wigan Council is a concrete example of this.
• Celebrating community heroes in Burton upon Trent: This highlights their sponsorship or support of local recognition events, demonstrating local community pride.
• PH Jones kicks starts 2024 with dedication to career support: Reinforces their commitment to employee development and professional growth.
• Volunteering elves unite for a festive cause: A heartwarming example of staff participation in charitable activities, showcasing internal values.
• National Social Housing Safety and Compliance Week: This shows their involvement in industry-wide safety initiatives, underscoring their commitment to best practices and regulatory adherence.

This proactive approach to sharing news and engaging with communities is a sign of a company that is transparent, proud of its impact, and invested in its wider ecosystem. It adds a human touch to their professional services and builds significant goodwill.

The Value of Corporate Social Responsibility (CSR)

Research by Cone Communications indicates that 87% of consumers would purchase a product from a company that advocated for an issue they cared about. For businesses, strong CSR initiatives can significantly enhance brand reputation, attract talent, and foster stronger community relations. PH Jones’s visible commitment to social value, local employment, and youth empowerment is a prime example of effective CSR in action, generating benefits far beyond immediate financial returns.

• Authentic Community Connection: The news articles demonstrate tangible involvement in local communities, moving beyond generic statements to show real-world impact.
• Talent Attraction & Retention: Companies with strong social value initiatives often attract and retain highly motivated employees who seek purpose in their work, as suggested by their articles on career support.
• Enhanced Brand Reputation: Publicly sharing these initiatives builds a positive brand image, portraying PH Jones as a responsible corporate citizen rather than just a service provider.
• Stakeholder Trust: For social housing providers and other business clients, partnering with a company that exhibits such strong ethical and community values can strengthen their own CSR profiles, making PH Jones an attractive partner.

Overall, their news section offers a compelling narrative of a company that cares about its people and its broader societal role, aligning perfectly with ethical business practices. Safetyservices.co.uk Review

FAQ

What services does Phjones.co.uk offer?

Phjones.co.uk offers a range of heating and hot water services, including central heating installation, boiler repairs, annual gas safety checks, and maintenance contracts, primarily for social housing across the UK. They also specialise in net-zero carbon solutions like heat pumps and solar systems.

Is Phjones.co.uk a legitimate company?

Yes, based on checking their website, phjones.co.uk appears to be a legitimate and well-established company, claiming to be “Trusted since 1963” and showcasing extensive experience in the UK heating sector.

How do I contact Phjones.co.uk for an enquiry?

You can contact Phjones.co.uk through their “Customer Enquiry” form on their website or by calling the Gas Emergency Services helpline at 0800 111 999 for urgent gas-related issues.

Does Phjones.co.uk offer services for individual homeowners?

Yes, while they have a strong focus on social housing contracts, Phjones.co.uk also provides services such as boiler repairs, annual gas safety checks, and help with heating and hot water issues for individual homeowners.

What is Phjones.co.uk’s approach to sustainability?

Phjones.co.uk has a strong commitment to net-zero carbon solutions. They offer services and information on technologies like heat pumps, photovoltaic solar systems, smart storage heaters, and have a dedicated Carbon Reduction Plan. Gasbottlesdirect.co.uk Review

Does Phjones.co.uk provide energy-saving tips?

Yes, their website features a comprehensive “Help and Advice” section that includes practical energy-saving tips for managing your central heating system and reducing your energy consumption.

Are there “how-to” videos available on Phjones.co.uk?

Yes, Phjones.co.uk provides a series of “How-to videos” offering helpful tips for managing central heating systems, such as what to do if your boiler breaks down, no hot water, or how to bleed a radiator.

How long has Phjones.co.uk been in business?

Phjones.co.uk states they have been “Trusted since 1963,” indicating over 60 years of operation in the heating and energy sector.

Does Phjones.co.uk work with social housing providers?

Yes, Phjones.co.uk has a significant focus on business clients, managing “over 50 Social Housing Maintenance contracts across the UK,” and offers dedicated services for social housing central heating installations and maintenance.

Where can I find case studies about Phjones.co.uk’s work?

Their website features a “Case Studies” section where you can learn about some of their clients and successful projects, particularly within the social housing maintenance sector. Akkabee.co.uk Review

What is Phjones.co.uk’s stance on safety?

Phjones.co.uk explicitly states that “Safety is our number one priority,” immediately highlighting a gas emergency helpline and providing detailed information on gas safety checks and procedures.

Does Phjones.co.uk offer a free trial or subscription service?

Based on the provided homepage text, there is no mention of a free trial or subscription service. Their services appear to be on a direct service/contractual basis.

How does Phjones.co.uk contribute to social value?

Phjones.co.uk helps local people deliver improvement schemes offering environmental, economic, and community benefits, and they highlight their involvement in initiatives like empowering the next generation and supporting local communities.

Are there job opportunities or career support mentioned on Phjones.co.uk?

Yes, their news section includes articles on “Empowering the next generation” and “dedication to career support,” indicating their commitment to nurturing talent and professional growth.

Does Phjones.co.uk provide information on what to do if I have no heating or hot water?

Yes, the website has a dedicated section titled “No heating or hot water? Here’s the first thing to try,” offering initial troubleshooting steps for common issues. Beautifulbetsy.co.uk Review

How does Phjones.co.uk compare to British Gas?

Phjones.co.uk is a well-established heating and energy service provider with a strong focus on social housing and sustainable solutions, whereas British Gas is a larger national energy supplier and home services provider with broader consumer reach and subscription models.

What kind of accreditations does Phjones.co.uk have?

While specific accreditations are not detailed in the provided text, the website mentions “Accreditations & Affiliates,” implying they hold relevant industry certifications essential for quality and safety.

Does Phjones.co.uk provide information on heat pumps?

Yes, Phjones.co.uk features articles and information introducing heat pumps as part of their net-zero carbon solutions offerings.

How can businesses enquire about partnering with Phjones.co.uk?

Businesses can get in touch with Phjones.co.uk through their “New Business Enquiries” section on their website to discuss potential partnerships and collaborations.

Does Phjones.co.uk offer emergency services?

Yes, they prominently display the Gas Emergency Services helpline (0800 111 999) on their homepage, indicating their readiness for urgent gas-related emergencies. Bglaw.co.uk Review