master-group.uk FAQ

What services does master-group.uk offer?

Master-group.uk offers a wide range of home services, including emergency locksmith services (24/7), general lock changes and door repairs, key cutting, certified fire door repair and installation, electrics, plumbing, decorating, and glazing.

Read more about master-group.uk:
Master-group.uk Review & First Look: A Deep Dive into a London-Based Service Provider
Master-group.uk Features: Unpacking Their Service Offerings
Master-group.uk Pros & Cons: An Honest Assessment
Is Master-group.uk Legit? A Critical Examination
How to Cancel Master-group.uk Subscription: Navigating “Master Care” Terms
Master-group.uk Pricing: Decoding the Cost Structure

They also have a new subscription-based service called “Master Care” for ongoing property maintenance and are developing a “Master Talent” solution for recruitment.

Is master-group.uk a legitimate company?

Yes, based on the information provided on their homepage, master-group.uk appears to be a legitimate, well-established, family-run business based in East London. Master-group.uk Pricing: Decoding the Cost Structure

They provide a physical address, a direct phone number, and feature client testimonials, all of which are indicators of a genuine operation.

Where is Master Maintenance Group located?

Master Maintenance Group is based in East London.

Their physical address is 157 Manchester Road, London, E14 3DR.

What is “Master Care” from master-group.uk?

“Master Care” is a subscription-based maintenance service offered by master-group.uk.

For a monthly fee, it provides subscribers access to discounted trade rates, an unparalleled service level agreement, dedicated support staff, and includes 3 services annually, such as boiler or HIU (Heat Interface Unit) service. How to Cancel Master-group.uk Subscription: Navigating “Master Care” Terms

How much does the “Master Care” subscription cost?

The specific “small monthly fee” for the “Master Care” subscription is not explicitly stated on the master-group.uk homepage.

You would need to sign up or contact them directly to get the precise pricing details.

They do offer the first month free for the first 1000 users who sign up.

What is the call-out charge for master-group.uk services?

According to their FAQ, the call-out charge for master-group.uk services is dependent on the specific job at hand and is subject to change.

They state that they are “fair and transparent throughout.” Is Master-group.uk Legit? A Critical Examination

Does master-group.uk offer 24/7 emergency services?

Yes, master-group.uk offers 24/7 emergency locksmith support across London for lock-outs and other urgent works.

Can master-group.uk cut any type of key?

Master-group.uk claims, “It’s difficult to find a key we can’t cut!” They invite customers to bring their key to their shop for duplication, suggesting a broad capability in key cutting.

Does master-group.uk provide services outside of London?

While primarily focused on London and within the M25, the website states that their Master Locking Systems have helped individuals and businesses “across London and the South,” and they offer commercial/B2B works across the U.K.

You would need to contact them to confirm service availability in specific locations outside London.

What is “Master Talent” from master-group.uk?

“Master Talent” is a new talent solutions model being developed by master-group.uk. Master-group.uk Pros & Cons: An Honest Assessment

It aims to offer a personalized, reliable, and honest recruitment service that builds long-term talent strategies for clients, positioning itself beyond a standard recruitment agency.

It is currently “putting the final touches together” and requires inquiry for details.

Are there testimonials available for master-group.uk services?

Yes, the master-group.uk homepage features several client testimonials from satisfied customers, sharing their positive experiences with the company’s services, particularly for locksmith work.

How can I request a quote from master-group.uk?

You can request a free quote from master-group.uk by using the “Request a Quote” button on their homepage, which typically leads to a contact form.

You can also call them directly or request a call back. Master-group.uk Features: Unpacking Their Service Offerings

What kind of “discounted trade rates” does “Master Care” offer?

The master-group.uk homepage mentions “discounted trade rates” as a benefit of the “Master Care” subscription.

However, the specific percentage or method of these discounts is not detailed on the website.

You would need to inquire directly to understand the exact savings.

Does master-group.uk offer commercial or B2B services?

Yes, master-group.uk explicitly states in their FAQ that they offer commercial/B2B works and are happy to help and work with a range of businesses across the U.K., including well-known estate agencies and property developers.

What are the opening times for master-group.uk?

Master-group.uk’s opening hours are not explicitly stated on the homepage but are indicated to be found on their “contact page,” along with their address and other contact information. Master-group.uk Review & First Look: A Deep Dive into a London-Based Service Provider

Can I get certified fire door installation from master-group.uk?

Yes, master-group.uk specifically mentions that they offer “Certified Fire Door installation across London and the Home Counties,” indicating their expertise and compliance in this critical safety area.

How long has Master Locking Systems been operating?

Master Locking Systems, part of the Master Maintenance Group, has been helping individuals and businesses across London and the South for over 10 years, indicating a long track record in the industry.

What kind of support staff does “Master Care” provide?

The “Master Care” subscription promises access to “support staff,” implying dedicated personnel available to assist subscribers with their maintenance needs and inquiries.

The specific nature of this support (e.g., dedicated account manager, call center) is not detailed.

How do I contact master-group.uk?

You can contact master-group.uk by calling their phone number 0203 848 7160, by using the “Request a Call Back” feature, or by filling out a contact form via the “Contact us” or “Request a Quote” links on their website. Hblondon.uk Review

Is there a free trial for “Master Care”?

Yes, master-group.uk offers an introductory promotion where the “first 1000 users to sign up will get the first month free” for their “Master Care” subscription.