Table of Contents

What is Shopmonkey.io?

Shopmonkey.io is an all-in-one, cloud-based shop management software designed to help auto repair shops, tire shops, quick lube centers, heavy-duty repair shops, and wrap & detail shops manage their operations more efficiently and grow their business.

What types of businesses can use Shopmonkey.io?

Shopmonkey.io is built for various types of automotive service businesses, including general auto repair shops, tire shops, quick lube shops, heavy-duty repair shops, wrap and detail shops, and other specialized repair services like restoration or RV repair.

Is Shopmonkey.io cloud-based?

Yes, Shopmonkey.io is a cloud-based solution, meaning it can be accessed from anywhere with an internet connection, offering flexibility and real-time data access. Shopmonkey.io vs. Competitors

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What are the main features of Shopmonkey.io?

Its main features include customizable workflow for managing jobs, estimates, and purchase orders. VIN lookup and parts ordering.

360-degree shop view with visual dashboards and reporting.

integrated payment processing (digital invoices, contactless payments). integrated messaging for customer communication. digital inspections. and appointment scheduling.

Does Shopmonkey.io integrate with QuickBooks?

Yes, Shopmonkey.io integrates with QuickBooks, allowing for seamless import of customers, export of sales data, and synchronization of shop inventory.

Does Shopmonkey.io offer a mobile app for digital inspections?

Yes, Shopmonkey.io provides an auto repair app that allows technicians to capture, markup, and share vehicle photos and videos from a smartphone or tablet for digital inspections. Shopmonkey.io Pricing

How does Shopmonkey.io help with customer communication?

Shopmonkey.io offers integrated messaging within the software to send estimates, updates, and answer questions.

It also enables sending digital invoices via text or email and automated appointment reminders.

Does Shopmonkey.io offer customer support?

Yes, Shopmonkey.io advertises “WORLD-CLASS Customer support” with an “in-house support team” that assists with implementation, ongoing support, and advanced data migration.

How can I get pricing information for Shopmonkey.io?

Pricing information for Shopmonkey.io is not publicly displayed on their homepage.

To get pricing details, you need to “REQUEST A DEMO” by filling out a form on their website. How to Cancel Shopmonkey.io Free Trial

Can Shopmonkey.io manage multiple shop locations?

Based on testimonials from their website, such as a franchise owner managing two shops, Shopmonkey.io appears capable of managing multiple shop locations.

What is the typical process for implementing Shopmonkey.io?

While not explicitly detailed step-by-step, the website mentions “Implementation & Customer Support” and “Enterprise Onboarding,” suggesting they assist shops with getting started and migrating data from existing systems.

Does Shopmonkey.io provide reporting and analytics?

Yes, Shopmonkey.io offers “visual dashboards and reporting tools” to provide deeper insights into business performance and profitability, helping shops “Know your business better.”

Can customers pay online through Shopmonkey.io?

Yes, Shopmonkey.io facilitates contactless payments, allowing shop customers to securely pay online or in person through integrated payment options.

Is Shopmonkey.io suitable for heavy-duty repair shops?

Yes, the website explicitly states that Shopmonkey.io helps heavy-duty repair shops “Easily work with multiple fleets and accept batch payments” through its system. How to Cancel Shopmonkey.io Subscription

How does Shopmonkey.io handle data migration from existing systems?

Shopmonkey.io offers “Advanced Data Migration” services to help users export data from their existing systems and transition it into Shopmonkey.io.

Are there any testimonials available for Shopmonkey.io?

Yes, the Shopmonkey.io website features multiple testimonials from real shop owners and managers, highlighting their positive experiences and the benefits they’ve gained from using the software.

Is Shopmonkey.io easy to learn and use?

The website claims it is “Easy to learn.

Easy to use,” with testimonials supporting its user-friendly nature, even for individuals who are not tech-savvy.

Does Shopmonkey.io offer a free trial?

While the homepage does not explicitly mention a free trial, many B2B software companies offer trial periods. Is Shopmonkey.io Legit

Typically, you would learn about trial availability during the demo request process.

How reliable is Shopmonkey.io’s system?

Shopmonkey.io claims to be “Dependable and fast,” operating on a “speedy & sophisticated global network” to ensure no “pitstops for loading or outages.”

How does Shopmonkey.io help boost tire sales for tire shops?

The website features a case study with RNR Tire boosting tire sales to “all-time highs” with Shopmonkey, suggesting the software helps manage tire inventory, speed up estimates, and improve overall sales processes for tire businesses.

Does Shopmonkey.io Work

shopmonkey.io FAQ