Mottopay.com Pricing: Understanding the Cost Structure

Mottopay.com, while emphasizing “unbeatable pricing,” does not publish specific pricing tiers or percentage rates directly on its homepage.

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Instead, it employs a quote-based system and highlights certain fees in its disclaimers.

Understanding this approach is key to assessing its cost-effectiveness.

The Quote-Based Pricing Model

The primary mechanism for understanding Mottopay’s costs is through a direct quotation.

• “GET A QUOTE” Button: Prominently featured across the site, this button directs potential customers to an inquiry form. This suggests that pricing is highly customized based on a business’s specific needs, transaction volume, industry, and the services they require (card machines, online payments, EPOS).
• “motto fee’s calculator” / “Launch PSR Calculator”: The website mentions a “PSR Calculator” (presumably Payment Service Review Calculator), implying a tool to help businesses compare their current costs with Mottopay’s potential offerings. This mechanism suggests a competitive pricing strategy where Mottopay aims to demonstrate savings.
• “Unbeatable pricing” Claim: This recurring claim implies that Mottopay aims to offer rates lower than or comparable to its competitors. However, without public disclosure of these rates, verifying this claim requires direct engagement.
• Rationale for Custom Pricing: Payment processing fees can vary significantly based on:
  • Transaction Volume: Higher volumes often lead to lower percentage rates.
  • Transaction Type: In-person (swiped/chip) transactions generally have lower rates than online or keyed-in transactions due to lower fraud risk.
  • Card Type: Different card brands (Visa, Mastercard, Amex) and card tiers (rewards, corporate) have varying interchange fees.
  • Industry: Certain industries are deemed higher risk, affecting rates.
  • Services Bundled: The inclusion of EPOS software, dedicated support, or specific hardware can influence the overall package cost.

Explicitly Stated Fees on the Homepage

While most pricing is quote-based, Mottopay does disclose one specific fee in its financial disclaimer:

• Next Day Banking Settlement Service Fee: “The Next Day Banking Settlement service provided by EVO Payments UK incurs an additional fee of £4 a month on top of your acquiring service charges and fees.”
  • Nature of Fee: This is a fixed monthly fee for a specific expedited service, separate from the per-transaction processing charges.
  • Consideration: Businesses must decide if the benefit of faster access to funds justifies this additional monthly expense. For businesses with tight cash flow, this could be a worthwhile investment.

Terminal Hire Contracts

The financial disclaimer also outlines two types of terminal hire contracts, implying associated costs, though specific pricing for these contracts is not provided on the homepage.

• One-Month Rolling Terminal Hire Contract: Eligibility requires switching from a current acquirer to EVO Payments UK via Mottopay. This offers flexibility with a shorter commitment.
• 18-Month Terminal Hire Contract: Eligibility for “new to acquiring customer using EVO Payments UK as their card acquirer, arranged through motto merchant services ltd.” This implies a longer-term commitment, potentially with different pricing structures or benefits compared to the rolling contract.
• Implication: The word “hire” suggests a rental fee for the hardware, which would be an ongoing cost in addition to transaction processing fees. The specific models and their associated hire fees would be disclosed in the personalized quote.

What Businesses Should Expect When Getting a Quote

When contacting Mottopay for a quote, businesses should be prepared to provide details about:

• Their current payment processing volume (monthly/annual).
• Average transaction value.
• Proportion of card-present vs. card-not-present transactions.
• Type of business/industry.
• Specific hardware or software needs (e.g., EPOS, multiple terminals).
• Interest in features like next-day settlement.

In summary, Mottopay.com’s pricing strategy revolves around customized quotes rather than publicly listed rates. While this allows for tailored solutions, it requires businesses to engage directly to understand their specific costs. The only transparently listed fee is for the next-day settlement service, and businesses should anticipate separate hire fees for card terminals, likely tied to the duration of their contract. Prospective clients should always request a detailed breakdown of all fees, including transaction rates, monthly fees, PCI compliance fees, gateway fees, and terminal hire costs, before committing to a contract. Is Mottopay.com a Scam: Analyzing Red Flags and Reassurances