What services does Mottopay.com offer?
Mottopay.com offers comprehensive payment solutions for businesses, including modern card terminals for in-store payments, online payment gateways for e-commerce, and advanced EPOS (Electronic Point of Sale) systems for integrated business management like inventory and sales reporting.
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Is Mottopay.com regulated by a financial authority?
Mottopay.com itself is a payment solutions provider, but its core card acquiring services are provided through its banking partner, EVO Payments UK, which is regulated by the FCA (Financial Conduct Authority) in the UK with FRN number 653606, and also licensed by BaFin in Germany.
Does Mottopay.com offer next-day settlement for payments?
Yes, Mottopay.com offers a “Next Day Banking Settlement service” through EVO Payments UK. How to Cancel Mottopay.com Subscription: Navigating Termination
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This service incurs an additional fee of £4 a month on top of other acquiring service charges and fees.
Funds are settled the next banking day if reconciliation occurs before midnight.
How can I get a pricing quote from Mottopay.com?
Mottopay.com uses a quote-based pricing model.
You can get a personalized quote by clicking the “GET A QUOTE” button on their website and providing details about your business needs, or by using their “motto fee’s calculator” (PSR Calculator).
Does Mottopay.com have an EPOS system?
Yes, Mottopay.com provides advanced EPOS systems designed to increase efficiency, offer inventory management, sales reporting, and integrated payment processing. Mottopay.com Pricing: Understanding the Cost Structure
They claim to offer tailored EPOS solutions for various businesses.
Are there contracts for terminal hire with Mottopay.com?
Yes, Mottopay.com mentions two types of terminal hire contracts in their financial disclaimer: a one-month rolling terminal hire contract (for those switching acquirers to EVO Payments UK) and an 18-month terminal hire contract (for new customers using EVO Payments UK).
What kind of customer support does Mottopay.com offer?
Mottopay.com states that their banking partners’ Customer Support teams are available 24 hours a day, 7 days a week, 365 days a year, aiming to provide continuous assistance to businesses.
Is Mottopay.com suitable for small businesses?
The website states that their online payment solutions are “Ideal for small, medium or large enterprises,” suggesting that their services are scalable and adaptable for businesses of varying sizes.
Does Mottopay.com charge setup fees?
The website does not explicitly list setup fees on its homepage. Is Mottopay.com a Scam: Analyzing Red Flags and Reassurances
These details would likely be included in a personalized quote, as they are common in the payment processing industry.
Can I integrate Mottopay.com with my existing e-commerce platform?
Mottopay.com offers online payment solutions that facilitate a “seamless online shopping experience” and “Bespoke custom checkout,” implying integration capabilities with various e-commerce setups, though specific platform integrations are not detailed on the homepage.
What is the “motto fee’s calculator” mentioned on the website?
The “motto fee’s calculator,” also referred to as the “PSR Calculator” (Payment Service Review Calculator), is a tool offered by Mottopay.com designed to help businesses compare their current payment processing fees with potential savings offered by Mottopay.
What should I look for in the Mottopay.com Terms & Conditions?
When reviewing the Terms & Conditions, look for details on contract length, notice periods for cancellation, early termination fees, hardware return policies, and specific clauses related to fees and service level agreements.
Does Mottopay.com provide PCI DSS compliance?
While not explicitly stated on the homepage, any legitimate payment processor like Mottopay, operating through a regulated entity like EVO Payments UK, would be expected to adhere to PCI DSS (Payment Card Industry Data Security Standard) requirements for secure handling of cardholder data. Is Mottopay.com Legit: Verifying Credibility and Trustworthiness
Can I accept international payments with Mottopay.com?
The homepage focuses primarily on the UK market, and while international payment acceptance is a common feature for online gateways, specific details about supported currencies or international transaction fees are not provided and would need to be clarified in a quote.
What is the difference between a payment gateway and an EPOS system?
A payment gateway primarily facilitates online transactions, securely transmitting payment information.
An EPOS system, on the other hand, is a more comprehensive system that combines payment processing with other business management functions like inventory control, sales reporting, and customer management, usually for physical retail or hospitality environments.
Does Mottopay.com offer virtual terminal services for phone payments?
The website mentions “Facilitate remote transactions” under its online payment solutions, which often includes virtual terminal capabilities for processing payments over the phone, but specific details are not provided on the homepage.
How quickly can a business be set up with Mottopay.com?
Mottopay.com claims that its UK-based onboarding teams can have a business set up and utilizing their solutions “as quickly as 24 hours from sign up.” Does Mottopay.com Work: An Examination of Functionality and Operations
Are the products displayed on Mottopay.com illustrative or exact?
The editorial disclaimer states that “The products we display on our website are for illustrative purposes only – if your business requires additional facilities, you may receive a different model than advertised.”
What if I have an existing contract with another payment processor?
Mottopay.com’s financial disclaimer indicates that eligibility for a “one-month rolling terminal hire contract” is specifically for customers who have “switched from their current acquirer to EVO Payments UK, arranged through motto merchant services ltd,” suggesting they facilitate switching.
How can I contact Mottopay.com for support or inquiries?
You can contact Mottopay.com by email at [email protected] or by phone at 0330 333 4994.
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