hostware.lk FAQ

What services does Hostware.lk offer?

Hostware.lk offers a range of web services including shared hosting, WordPress hosting, domain name registration for various extensions (.lk, .com, .net, .org, .info), and web development services (which link to an external partner).

Is Hostware.lk suitable for beginners?

Hostware.lk offers an “Online Website Builder” and “Instant Script Installer” (for WordPress, Joomla, etc.) which are typically beginner-friendly features.

However, the lack of extensive support documentation or easily accessible knowledge bases might make it challenging for absolute beginners who require more guidance.

Does Hostware.lk offer a money-back guarantee?

Yes, Hostware.lk states it offers a 7-day money-back guarantee specifically for hosting services. Smartparkparking.com Review

This means if you are not satisfied with their hosting, you can request a refund within seven days of your purchase by placing a refund ticket.

How long does it take for a domain name to get active with Hostware.lk?

According to Hostware.lk’s FAQ, .lk domains may take up to a week to get verified and approved.

Other common domains (.com, .net, etc.) typically take about 4 to 6 hours to become active.

Can I change my domain name after registering it with Hostware.lk?

No, Hostware.lk explicitly states in its FAQ that you cannot change a domain name once it has been registered.

This is a standard practice across domain registrars. smartparkparking.com FAQ

Where are Hostware.lk’s data centers located?

Hostware.lk states that its hosting servers are located in several global regions, including the USA, Germany, India, China, Canada, Russia, and Australia.

What kind of customer support does Hostware.lk provide?

Hostware.lk claims to offer “24/7/365 Guru Crew Support.” However, the primary contact method prominently displayed on their homepage is an email address ([email protected]). Direct phone or live chat support options are not immediately visible.

Does Hostware.lk include free SSL certificates?

While Hostware.lk mentions features like “Free DDoS Protection and Web Application Firewall (WAF),” it does not explicitly state whether free SSL certificates are included with all hosting plans.

This is a crucial security feature that customers should confirm.

What are the storage options for Hostware.lk’s shared hosting plans?

Hostware.lk’s shared hosting plans offer SSD storage ranging from 2GB (Starter plan) up to 25GB (Enterprise plan). All plans utilize SSD storage for faster performance. Amdarklimited.com Review

Does Hostware.lk offer unlimited bandwidth?

The Enterprise shared hosting plan explicitly states “Unlimited Bandwidth.” Lower-tier plans (Starter, Business, Professional) have specified bandwidth limits of 10GB, 20GB, and 30GB respectively.

Are daily backups included with Hostware.lk hosting?

Yes, Hostware.lk states that “Daily & Weekly Offsite Backups” are included with their Enterprise shared hosting plan.

It is not explicitly mentioned for lower-tier plans, so users should verify.

Can I host multiple websites on Hostware.lk?

Yes, Hostware.lk’s shared hosting plans support multiple addon domains, with the Business plan allowing 9 addon domains and the Professional and Enterprise plans offering unlimited addon domains.

Does Hostware.lk provide SEO tools?

Yes, Hostware.lk lists “Website Submission SEO Tools” as a feature included with their Enterprise shared hosting plan, which can assist with basic search engine optimization. amdarklimited.com FAQ

What is the pricing for Hostware.lk’s basic hosting plan?

The Starter shared hosting plan from Hostware.lk is advertised as starting at LKR 250.00 per month.

They also promote a “Hosting Flash Sale” starting at LKR 210/mo for a limited time.

Are there any hidden fees with Hostware.lk pricing?

The website displays clear initial pricing, but it does not explicitly state whether the advertised “starting at” prices are introductory rates that will increase upon renewal, or if there are any additional fees for specific features or services not explicitly detailed on the homepage.

Does Hostware.lk offer web development services?

Yes, Hostware.lk lists “Web Development” as a service.

However, the “View Details” link for this service directs users to an external website (nmsware.com), suggesting they may partner or outsource this service. How to Protect Yourself from Recovery Scams

How does Hostware.lk claim to offer faster hosting speeds?

Hostware.lk claims “Up To 20xFaster Turbo” which they say leads to better SEO rankings, lower bounce rates, and higher conversion rates.

This suggests the use of optimized server technologies.

Is Hostware.lk suitable for e-commerce websites?

Hostware.lk states, “Whether you need a simple blog, want to highlight your business, or sell products through an eCommerce.” Their Professional and Enterprise plans offer more resources (higher storage, unlimited features) that would be more suitable for e-commerce, and they support WordPress which can run WooCommerce.

Does Hostware.lk offer free domain privacy?

The website does not explicitly state whether free domain privacy protection (like WhoisGuard) is included with domain registrations.

This is a common feature offered by many registrars to protect personal information. Amdarklimited.com Pricing

What are the main limitations of Hostware.lk’s services based on its website?

The main limitations based on their website include a lack of detailed company transparency (no “About Us,” physical address, or direct phone number), a very short 7-day money-back guarantee, and the absence of easily accessible, comprehensive legal documents like Terms of Service and Privacy Policy.