Foxremovals.com.au Reviews

After careful evaluation of Foxremovals.com.au, We give it a Trust Score of 4.2 out of 5 stars. This assessment is based on a comprehensive review of its website, the transparency of its operations, and the clarity of its service offerings. Foxremovals.com.au presents itself as a well-established removals service operating in Perth and regional Western Australia, boasting over 25 years of experience and more than 15,000 successful moves. The website provides a good deal of information, addressing various aspects of its services, pricing, and commitment to customer satisfaction. However, a thorough review requires looking beyond the surface to ascertain if the information provided aligns with what one would expect from a trustworthy and ethically sound business.

Here’s an overall review summary:

• Website Transparency: Foxremovals.com.au offers a good level of transparency regarding its services, pricing structure, and contact information. The presence of a clear “About” page, “Service Areas,” “FAQs,” and “Contact” section is a positive indicator. The inclusion of a COVID-19 policy is also commendable, demonstrating a proactive approach to client and staff safety.
• Service Offerings: The site details a wide range of removal services, from house and office removals to specialised services for fragile items, pianos, and pool tables. This breadth of service suggests a well-equipped and versatile operation. The mention of packing services and materials further adds to the comprehensiveness of their offerings.
• Pricing Clarity: Foxremovals.com.au provides fixed hourly rates for 2-man and 3-man teams, differentiating between weekday and Saturday rates. This upfront pricing, coupled with a transparent quoting process, is a strong point. However, additional charges or conditions that might affect the final price are not explicitly detailed on the main pricing section, requiring users to request a customised quote.
• Customer Testimonials: The website prominently features numerous 5-star reviews from apparently satisfied customers. While testimonials are valuable, the lack of third-party verification or links to independent review platforms makes it difficult to fully ascertain their authenticity.
• Insurance Coverage: Fox Removals states it offers comprehensive insurance options, including public and product liability, workers’ compensation, and transit insurance. The option for additional loading/unloading insurance is also mentioned, which is a crucial aspect for a removals company. This level of detail regarding insurance is a significant positive for peace of mind.
• Staff Vetting and Training: The website claims its removalists are highly trained, police-cleared, and meet high standards of professionalism. This commitment to staff quality is important for building trust, especially when inviting strangers into one’s home.
• Domain Information: The WHOIS data for foxremovals.com.au shows the domain is registered to “FOX REMOVALS PTY LTD” with an ACN (Australian Company Number) of 640614366, indicating a registered Australian company. The domain was last modified in February 2025 and has a renewal status of “Not Currently Eligible For Renewal,” which, while not immediately concerning given the future date, bears monitoring. The DNS records and SSL certificate presence further suggest a legitimate online presence.

While Foxremovals.com.au demonstrates many characteristics of a legitimate and professional service, the reliance on self-published testimonials without external verification is a minor area for improvement. For consumers seeking a removals service, verifying these claims through independent review sites like ProductReview.com.au or Google Reviews is always recommended. Overall, the website offers a solid foundation of information that would encourage an individual to seek a quote, provided they conduct their own due diligence beyond the website’s stated claims.

For those looking for ethical and reliable alternatives in the removals space, especially within Australia, consider the following options that prioritise transparent practices and strong customer service:

• Grace Removals

  0.0 0.0 out of 5 stars (based on 0 reviews) Excellent0% Very good0% Average0% Poor0% Terrible0% There are no reviews yet. Be the first one to write one. Your review Your overall rating Select a Rating5 Stars4 Stars3 Stars2 Stars1 Star Title of your review Your review Your name Your email This review is based on my own experience and is my genuine opinion. ​ Submit Review

  Amazon.com: Check Amazon for Foxremovals.com.au Reviews Latest Discussions & Reviews:

  • Key Features: One of Australia’s largest and most established removalists, offering local, interstate, and international moving services. They provide packing, unpacking, storage, and specialised services for delicate items.
  • Average Price: Varies significantly based on distance, volume, and services required. Generally considered a premium service.
  • Pros: Extensive experience (over 100 years), comprehensive services, strong reputation, professional staff, wide geographical coverage.
  • Cons: Can be more expensive than smaller operators, might require booking well in advance due to demand.

• Chess Moving

  • Key Features: A national and international moving company with branches across Australia. They offer household removals, corporate relocations, storage solutions, and pet transport.
  • Average Price: Quotation-based, varies by service and distance.
  • Pros: Global network, experienced and accredited staff, strong focus on customer service, a wide array of specialised services.
  • Cons: Pricing might be on the higher side, detailed quotes often require an in-home assessment.

• Wridgways

  • Key Features: Another long-standing Australian removalist, providing local, interstate, and international moving and storage services. They emphasise secure packing and efficient logistics.
  • Average Price: Custom quotes based on specific moving needs.
  • Pros: Decades of experience, professional and reliable, comprehensive insurance options, good track record for careful handling.
  • Cons: Similar to other large companies, their services can be pricier, and availability might be limited during peak seasons.

• Allied Express

  • Key Features: While primarily known for freight and logistics, Allied Express also offers home and office removals. They leverage their vast network for efficient long-distance moves and storage.
  • Average Price: Varies based on the scope of work.
  • Pros: Extensive logistical capabilities, strong reputation in the transport sector, competitive pricing for certain services.
  • Cons: May not offer the same personalised touch as dedicated removalists for smaller jobs; focus is more on efficiency than bespoke service.

• Kent Removals & Storage

  • Key Features: Australia’s largest family-owned removals and storage company. They offer local, interstate, and international moves, secure storage, and packing services.
  • Average Price: Quote-based.
  • Pros: Family-owned and operated with a long history, extensive network, strong focus on customer satisfaction and safety, modern fleet and equipment.
  • Cons: Demand can be high, potentially leading to less flexibility in booking dates.

• Fragile Removals

  • Key Features: Specialises in moving delicate and valuable items, including antiques, artwork, and large instruments. They offer highly specialised packing and transport.
  • Average Price: Higher than general removalists due to the specialised nature of their services.
  • Pros: Expertise in handling fragile goods, custom crating, professional and meticulous approach, ideal for high-value items.
  • Cons: Not suitable for general household moves as their pricing structure is tailored to specialty items.

• Removalists Near Me (Service Aggregator)

  • Key Features: This isn’t a direct removalist company but a platform that connects users with multiple local removalists. You submit your moving details and receive quotes from various providers.
  • Average Price: Varies widely as you get multiple quotes.
  • Pros: Easy to compare prices and services, can find competitive rates, provides access to a network of local movers.
  • Cons: Quality of individual removalists can vary, requires diligent research of each quoted company, less direct control over the specific company chosen without further vetting.

Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.

IMPORTANT: We have not personally tested this company’s services. This review is based solely on our research and information provided by the company. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

Foxremovals.com.au Review & First Look

When first landing on Foxremovals.com.au, the immediate impression is one of professional clarity and user-friendliness. The layout is intuitive, guiding visitors through their various services, pricing, and key selling points without overwhelming them. This initial look suggests a company that understands the digital landscape and aims to provide a seamless online experience, crucial for a service-based business in today’s market. The presence of a prominent contact number and a “Get a Quote” button right at the top signals a focus on immediate customer engagement.

Website Design and User Experience

The website employs a clean, modern design with clear navigation. The colour scheme is professional and easy on the eyes, contributing to a pleasant browsing experience. Key information is organised into digestible sections, reducing cognitive load for the user.

• Navigation Bar: A well-structured navigation bar at the top, featuring links to “House Removals,” “Office Removals,” “Pricing,” “About,” “FAQs,” and “Contact,” ensures users can quickly find what they’re looking for.
• Mobile Responsiveness: The site appears to be fully responsive, adjusting well to different screen sizes, which is essential given that a significant portion of web traffic now comes from mobile devices.
• Call to Action: Prominent “Get a Quote” buttons and phone numbers are strategically placed throughout the homepage, encouraging users to take the next step.

Initial Trust Indicators

Several elements on the homepage immediately contribute to an impression of trustworthiness. These indicators are vital for building rapport with potential clients who are likely seeking a reliable service for a significant life event like moving.

• Years in Business: The claim of “over 25 years” of operation immediately establishes credibility and experience.
• Successful Moves Count: Stating “15,000+ successful moves and counting” provides a tangible measure of their activity and presumed expertise.
• Testimonials: A dedicated section showcasing numerous positive customer testimonials with names, albeit self-published, attempts to build social proof.

Transparency of Information

A critical aspect of any legitimate service website is the transparency with which it presents information, particularly concerning its operations and consumer protections. Foxremovals.com.au does a decent job in this regard.

• Service Descriptions: Each service (e.g., house removals, office removals) has a dedicated, concise description outlining what the customer can expect.
• COVID-19 Policy: The detailed COVID-19 policy demonstrates a commitment to health and safety, providing specific measures they are implementing, including adherence to WHO guidelines and staff quarantine protocols. This shows a proactive and responsible business.
• Insurance Coverage: The explicit mention of comprehensive insurance options, including public and product liability, workers’ compensation, and transit insurance, is a significant trust builder. The option for additional loading/unloading insurance shows a comprehensive approach to risk management.

Areas for Enhanced User Experience

While the overall first look is positive, there are always areas for refinement. For instance, incorporating interactive elements or a quick cost estimator tool could further enhance the user experience. Akesosocks.com.au Reviews

• Interactive Quote Tool: While a “Get a Quote” form is present, a more immediate, albeit estimated, quote tool could help users quickly gauge costs without full contact.
• Live Chat Support: The absence of a live chat feature means that instant queries can only be handled via phone, which might not suit all users.
• Visual Content: While the site is well-designed, more high-quality images or short videos of their operations could further enhance engagement and demonstrate professionalism.

Overall, the first look at Foxremovals.com.au suggests a well-organised, customer-focused business with a clear understanding of what clients need to see to consider their services. The information provided is generally transparent and points towards a legitimate operation in the Australian removals market.

Foxremovals.com.au Pros & Cons

Understanding the strengths and weaknesses of any service provider is crucial before making a commitment. Foxremovals.com.au, like any business, has its notable advantages and some areas where potential customers might seek further assurances or alternative options. Weighing these pros and cons helps in making an informed decision about whether their services align with individual moving needs and expectations.

Advantages of Foxremovals.com.au

Foxremovals.com.au presents several compelling reasons for potential customers to consider their services, primarily revolving around experience, transparency, and a comprehensive service offering.

• Extensive Experience: Boasting “over 25 years” in the business and “15,000+ successful moves” is a significant advantage. This level of experience suggests they have refined their processes, encountered various moving scenarios, and likely have robust solutions for common challenges.
  • Data Point: A study by IBISWorld on the ‘House Moving Services in Australia’ industry shows that established players with a long operational history often command greater market share due to trust and word-of-mouth referrals.
• Transparent Pricing Structure: The website clearly outlines fixed hourly rates for 2-man and 3-man teams, distinguishing between weekday and Saturday rates. This upfront clarity helps customers budget and avoids unexpected charges, which is a common concern in the removals industry.
  • List of Rates:
    • 2 Man Team: $179+/per hour (Weekdays Rate)
    • 3 Man Team: $258+/per hour (Weekdays Rate)
    • 2 Man Team: $179+/per hour (Saturday Rate)
    • 3 Man Team: $258+/per hour (Saturday Rate)
    • Packing Service: $79+/per hour (Per Packer)
• Comprehensive Insurance Coverage: The explicit mention of public and product liability insurance, workers’ compensation, and transit insurance, along with the option for additional loading/unloading insurance, provides significant peace of mind. This demonstrates a commitment to protecting client belongings and staff.
  • Key Coverage Types:
    • Public and Product Liability Insurance
    • Workers’ Compensation
    • Transit Insurance
    • Optional: Loading/Unloading Insurance
• Diverse Service Offerings: From standard house and office removals to specialised services for fragile items, pianos, and pool tables, Fox Removals caters to a broad spectrum of moving needs. They also offer packing services and materials, making them a one-stop-shop for many.
• Professional Staff Vetting: The assurance that all removalists are “highly trained,” “completely police cleared,” and meet “very high standards of professionalism” addresses a common concern about allowing strangers into one’s home. This commitment to staff quality is crucial for building trust.

Potential Drawbacks and Areas for Consideration

While strong in many areas, Foxremovals.com.au does have aspects that potential customers might wish to scrutinise further or that could be improved.

• Reliance on Self-Published Testimonials: While numerous positive reviews are displayed, they are directly on the website and lack immediate third-party verification. Without links to independent review platforms (e.g., Google Reviews, ProductReview.com.au, Trustpilot), it’s harder for customers to confirm the authenticity and breadth of feedback.
  • Best Practice: Many reputable companies integrate widgets from verified review platforms directly onto their sites.
• Limited Online Quote Specificity: While hourly rates are provided, getting a precise quote still requires filling out a form or calling. The website doesn’t offer an instant, detailed cost estimator that factors in volume, distance, or specific item handling needs.
  • Consideration: This might lead to more back-and-forth communication for initial pricing inquiries compared to some competitors who offer more robust online calculators.
• Geographical Focus: While they cover Perth Metro, Regional WA, and Interstate, their primary focus seems to be within Western Australia. Customers outside of WA might find more locally specialised options.
• “Not Currently Eligible For Renewal” Status: As per WHOIS data, the domain status is “Not Currently Eligible For Renewal.” While the expiry is far off (February 2025), this status might raise a fleeting question for overly cautious individuals, though it’s likely a technicality or an early status before standard renewal periods. It’s not an immediate red flag but something to be aware of if performing deep due diligence.
• COVID-19 Policy Prominence: While a policy is present, its prominent pop-up on the homepage might feel slightly dated as COVID-19 related restrictions and public health advice have evolved considerably. While good for historical context and showing a past commitment to safety, its current prominence could be reviewed.

By taking these points into account, individuals can determine if Foxremovals.com.au is the right fit for their moving requirements, balancing the company’s strong reputation and transparent offerings against minor areas for improvement or further investigation. Bestpricetravel.com.au Reviews

Does Foxremovals.com.au Work?

The fundamental question for any service website is whether the service it purports to offer actually “works” – meaning, does it reliably deliver on its promises? For Foxremovals.com.au, based on the information presented on their website, the operational framework and service descriptions suggest a highly functional and effective removals service. Their claims of efficiency, safety, and customer satisfaction point towards a well-oiled machine designed to streamline the moving process.

Operational Model and Efficiency

Fox Removals outlines a structured approach to their services, from the initial quote to the final delivery, indicating a process that is designed for efficiency and smooth execution.

• Booking Process: The process starts with a quote request, either online or via phone, where customers provide detailed information about their move (size of home, number of rooms, volume/weight of belongings, dates, locations, special items). This detailed initial intake is crucial for accurate planning and resource allocation.
• Team Deployment: They offer 2-man and 3-man teams, allowing for flexibility based on the size and complexity of the move. This scalability ensures appropriate resources are deployed to handle various loads, from small apartments to large offices.
• Equipment and Supplies: The mention of trucks “equipped with plenty of moving blankets” and the availability of “packing supplies like boxes” indicates they arrive prepared. This readiness minimises delays and enhances the safety of belongings during transit.
• Specialised Handling: For items like pianos and pool tables, they describe using “specialised equipment and techniques” and having “experienced removalists” for disassembly and reassembly. This level of specialisation suggests they have the expertise to handle challenging items safely.

Commitment to Safety and Care

Beyond mere efficiency, a removals service must prioritise the safety of belongings. Foxremovals.com.au heavily emphasises this aspect, indicating a strong commitment to minimising damage and ensuring a secure move.

• Training and Vetting: The claim that staff are “highly trained through our rigorous process” and “completely police cleared” instills confidence that belongings are in capable and trustworthy hands. This directly impacts the perceived safety of the service.
• Packing Expertise: They offer professional packing services where “skilled packers and movers use high-quality materials and take great care to ensure your belongings are secure and well-protected.” This service is designed to prevent damage before items even leave the premises.
• Transit Protection: The use of moving blankets and the provision of comprehensive insurance options (public/product liability, workers’ compensation, and transit insurance) are critical layers of protection. Transit insurance specifically covers potential damage or loss during transportation, which is a major concern for customers.
  • Statistic: According to a report by the Australian Bureau of Statistics, household removals contributed significantly to the transport and storage sector, with businesses often investing heavily in logistics and damage prevention to maintain customer satisfaction and reduce claims.

Customer-Centric Approach

The website’s language and the services offered suggest a strong customer-centric philosophy, aiming to make the moving experience as stress-free as possible.

• Communication: They encourage customers to inform them about “any specific items that require extra care,” which indicates a willingness to tailor their service to individual needs. The FAQs also address common concerns about fitting furniture and getting quotes, demonstrating an effort to pre-emptively answer customer questions.
• Problem Resolution: The FAQ section addresses what happens if furniture doesn’t fit in one load, indicating they can make a second trip “subject to availability” or advise on items to leave behind. This suggests a flexible approach to unforeseen logistical challenges.
• “Energetic Team” and “Friendly Service”: Customer testimonials frequently mention the professionalism, politeness, and hard work of the removalists. While these are self-published, they reflect the company’s aspiration for customer satisfaction.

Based on the detailed descriptions of their processes, commitment to staff quality and safety, and clear communication on their website, Foxremovals.com.au appears to operate as a functional and effective removals service. Their claims align with industry best practices for professional moving companies, designed to deliver a smooth and secure relocation experience. Chainsawspares.com.au Reviews

Is Foxremovals.com.au Legit?

Determining the legitimacy of an online service provider is paramount, especially for significant transactions like home or office removals. After a thorough review of Foxremovals.com.au’s website and associated public information, several strong indicators point to its legitimacy as a reputable business operating in Australia.

Official Registration and Contact Information

A foundational check for legitimacy involves verifying official business registration and accessible contact details.

• Company Registration (ACN): The WHOIS data clearly states “Registrant: FOX REMOVALS PTY LTD” and provides an ACN (Australian Company Number): 640614366. This is a crucial piece of information, as an ACN signifies that the company is officially registered with the Australian Securities and Investments Commission (ASIC). Users can verify this ACN on the ASIC Connect website to confirm the company’s legal existence.
• Physical Address (Implicit): While a specific street address isn’t overtly listed on the homepage, the company’s clear focus on “Perth & Regional WA” and their stated “Service Areas” imply a physical presence in the region. Legitimate businesses typically have a base of operations.
• Contact Details: A prominent Australian phone number (0488 839 369) is displayed throughout the site, along with a “Contact Us” page that presumably offers further contact methods like email or an inquiry form. This accessibility is a hallmark of a legitimate business.

Website Professionalism and Content Quality

The quality of a website’s content and design often reflects the professionalism and legitimacy of the underlying business.

• Well-Maintained Website: The website is well-designed, functional, and appears to be regularly updated, including a dedicated blog section with recent articles on moving tips. This indicates an active and engaged business presence.
• Detailed Service Descriptions: Comprehensive descriptions for various services (house, office, fragile, piano, pool table removals, packing) showcase a well-defined business model and expertise in their field.
• Transparent Policies: The inclusion of a detailed COVID-19 policy, explicit information on insurance coverage, and clarity on pricing (fixed hourly rates) contributes to an impression of honesty and transparency. A legitimate business strives to be upfront with its clients.

Domain and Technical Checks

Technical aspects of a website, such as domain registration details and security measures, also provide clues about legitimacy.

• Domain Registration: The domain “foxremovals.com.au” is a country-code top-level domain (ccTLD) for Australia, which generally requires local presence or registration, adding a layer of trust for Australian consumers. The WHOIS record shows a registration until 2025-02-03T00:57:09Z, indicating a long-term commitment.
• SSL Certificate: The presence of a Certificate Transparency record (188 cert(s) found) indicates an active SSL certificate, meaning the website uses HTTPS. This encrypts data transferred between the user and the site, protecting personal information and signifying a commitment to online security, a standard practice for legitimate businesses.
• DNS Records: The DNS records are properly configured, pointing to legitimate name servers (dnscloud.net.au) and MX records for Google Mail, suggesting a professional email setup.
• Blacklisting Status: The domain is “Not Blacklisted,” which is a positive sign, indicating it hasn’t been flagged for malicious activities or spam by common internet security databases.

Potential Areas for External Verification

While the internal evidence for legitimacy is strong, seeking external validation is always a prudent step for consumers. Mikandme.com.au Reviews

• Third-Party Reviews: While Foxremovals.com.au displays testimonials, verifying their content and scope on independent review platforms (e.g., Google Reviews for “Fox Removals Perth,” ProductReview.com.au) would provide a more objective perspective. Legitimate businesses often have a presence and varying reviews across these platforms.
• Business Registries: As mentioned, verifying the ACN on ASIC Connect is a simple yet powerful step to confirm the company’s legal registration and status in Australia.

In conclusion, based on the comprehensive information available on its website, its official registration details, and technical soundness, Foxremovals.com.au appears to be a legitimate and professionally operated removals business in Australia.

Foxremovals.com.au Alternatives

While Foxremovals.com.au presents a strong case as a legitimate and experienced removals service, exploring alternatives is a wise strategy for any consumer. This allows for comparison in terms of pricing, service scope, availability, and customer reviews, ensuring you select the best fit for your specific needs. When looking for ethical alternatives, we focus on companies with clear terms, transparent pricing, robust insurance, and a strong track record of professional conduct. The Australian market is well-served by a range of removalists, from large national corporations to smaller, highly specialised local outfits.

Large National Removalists

These companies often offer comprehensive services, extensive networks, and a strong emphasis on professionalism and security. They are typically well-suited for interstate moves or complex corporate relocations.

• Grace Removals

  • Key Features: Over 100 years of experience, a household name in Australia. Offers local, interstate, and international removals, storage, packing, and corporate relocation services. Known for their professionalism and meticulous approach.
  • Pros: Highly experienced, wide network, comprehensive services, strong insurance options, reliable for complex moves.
  • Cons: Can be at the higher end of the price spectrum, may require longer lead times for booking.
  • Ethical Standpoint: Long history of reputable service, clear terms and conditions, significant investment in customer care.

• Kent Removals & Storage Softwaremart.com.au Reviews

  • Key Features: Australia’s largest family-owned removals and storage company, established in 1946. Provides local, interstate, and international moves, secure storage solutions, and a variety of packing services.
  • Pros: Family-owned values, extensive network across Australia, strong customer satisfaction focus, modern fleet.
  • Cons: High demand might limit flexibility for last-minute bookings, pricing reflects their premium service.
  • Ethical Standpoint: Emphasises integrity and customer satisfaction as core values, transparent about services and costs.

• Chess Moving

  • Key Features: A national and international moving company with a strong presence in major Australian cities. Offers household, corporate, government, and defence force relocations, alongside storage and pet transport.
  • Pros: Global reach, accredited by industry bodies, experienced and professional staff, tailored solutions for specific needs.
  • Cons: Quotation-based pricing, which requires a detailed assessment.
  • Ethical Standpoint: Committed to quality service and customer protection, adheres to industry standards.

Specialised Removalists

For particular items or unique moving challenges, specialised removalists can offer expertise that general movers might not possess.

• Fragile Removals

  • Key Features: Focuses specifically on the careful transport of delicate, valuable, or oversized items such as pianos, antiques, artworks, and sensitive equipment. Utilises specialised packing materials and handling techniques.
  • Pros: Unparalleled expertise in handling high-value and fragile goods, custom crating solutions, reduced risk of damage.
  • Cons: More expensive for general items, not ideal for a full house move unless combined with another service.
  • Ethical Standpoint: Specialisation means a focused commitment to preventing damage, which aligns with responsible service provision.

• Piano Movers

  • Key Features: A company dedicated solely to the safe and secure relocation of pianos, from uprights to grand pianos. They have specific equipment and trained personnel for this delicate task.
  • Pros: Highly specialised knowledge and equipment, minimised risk of damage to valuable instruments.
  • Cons: Only for pianos, not a general removalist.
  • Ethical Standpoint: Specialised care reflects a commitment to protecting high-value, sensitive items.

Local & Regional Removalists

For moves within a city or regional area, local businesses can often provide competitive pricing and a more personalised service. It’s crucial to check their insurance and reviews. Mannys.com.au Reviews

• Men that Move (Sydney-based, but an example of regional/local focus)
  • Key Features: Often smaller operations focused on specific metropolitan or regional areas, known for competitive local rates and community engagement. They typically offer standard residential and office moves.
  • Pros: Often more flexible with scheduling, potentially lower costs for local moves, personalised customer service.
  • Cons: Service areas are limited, may not have the same extensive insurance or fleet as national companies (requiring thorough verification).
  • Ethical Standpoint: Local businesses often rely heavily on word-of-mouth and community reputation, incentivising ethical conduct. Always check their specific insurance and ABN.

Comparison Platforms

These platforms don’t offer services themselves but can be invaluable for gathering quotes and comparing different providers.

• Compare Quotes Removalists
  • Key Features: A service aggregator where you can enter your moving details once and receive multiple quotes from various removal companies. Simplifies the quote-gathering process.
  • Pros: Saves time, allows for easy price comparison, can uncover competitive deals from smaller companies.
  • Cons: Requires careful vetting of each company providing a quote, as the platform does not endorse any specific mover.
  • Ethical Standpoint: Facilitates transparency by providing multiple options, empowering the consumer to choose based on their own criteria.

When selecting an alternative, always ensure they are fully insured, have clear terms of service, and possess a valid ABN (Australian Business Number) that can be verified via the ABN Lookup tool on the Australian Business Register website. Checking independent reviews on platforms like Google Reviews, ProductReview.com.au, or local community forums is also highly recommended.

Is Foxremovals.com.au a Scam?

The question of whether a business is a scam is critical for consumer protection. Based on an extensive review of its website, public domain information, and standard indicators of legitimacy, there is no evidence to suggest that Foxremovals.com.au is a scam. Instead, all available information points towards it being a legitimate, professionally operated moving company in Australia.

Indicators of Legitimacy (Countering Scam Flags)

Scam operations typically exhibit specific red flags, which are largely absent in the case of Foxremovals.com.au.

• Official Company Registration: A key indicator of legitimacy is official business registration. Foxremovals.com.au is registered as “FOX REMOVALS PTY LTD” with ACN 640614366. This can be verified on the Australian Securities and Investments Commission (ASIC) website, confirming it’s a legally recognised entity in Australia. Scam companies rarely bother with official, verifiable registrations.
• Clear Contact Information: Scams often hide behind anonymous contact forms or non-existent phone numbers. Foxremovals.com.au prominently displays an Australian mobile number (0488 839 369) and has a dedicated contact page, which is a sign of transparency and willingness to be directly reachable.
• Transparent Service Descriptions and Pricing: Scam services are often vague about what they offer or have hidden fees. Foxremovals.com.au provides detailed descriptions of its services (house, office, special items, packing) and transparent fixed hourly rates. While a specific quote requires contact, the baseline pricing is clear.
• Comprehensive Insurance Information: A legitimate removals company will always discuss insurance. Foxremovals.com.au explicitly mentions public and product liability, workers’ compensation, and transit insurance, even offering an option for loading/unloading insurance. This level of detail about crucial consumer protections is highly indicative of a bona fide business.
• Professional Website Design and Content: Scam websites are frequently hastily put together, riddled with grammatical errors, or feature low-quality graphics. Foxremovals.com.au has a well-designed, professional, and well-written website with relevant content, including a blog.
• Consistent Domain Information: The WHOIS record shows a consistent domain registrant (“FOX REMOVALS PTY LTD”) and contact person (Travis Meneses) for both registrant and technical contacts, aligning with a legitimate business setup. The domain has been active for a period and is set to expire in 2025, suggesting a long-term operational intent.
• No Blacklisting: The domain has not been blacklisted by any common security databases, which means it hasn’t been associated with known spam, malware, or phishing activities.
• Positive Online Presence (Albeit Self-Published): While the testimonials on their site are self-published, their sheer volume and specific details (names, specific positive experiences) suggest they are attempting to convey genuine customer satisfaction. A quick search for “Fox Removals Perth reviews” on Google or ProductReview.com.au would be the next step to find independent validation, but the website itself doesn’t present scam-like characteristics.

Typical Scam Characteristics Not Found:

• Pressure Sales Tactics: No signs of overly aggressive sales tactics or demands for immediate payment without clear terms.
• Unrealistic Promises: The services described are realistic for a removals company, without any outlandish guarantees or impossibly low prices.
• Lack of Digital Footprint: Unlike scam operations that often have a minimal and untraceable digital presence, Foxremovals.com.au has a comprehensive website, ABN, and publicly listed contact details.
• Requests for Unusual Payment Methods: There is no indication of requests for untraceable payment methods like cryptocurrency or wire transfers, which are common in scams.

In conclusion, based on the readily available information and standard checks for business legitimacy, Foxremovals.com.au operates as a legitimate removals service. Consumers can proceed with confidence, albeit always performing their own due diligence, such as requesting a detailed quote and checking recent independent reviews where possible. Tangerinetelecom.com.au Reviews

Foxremovals.com.au Pricing

Understanding the pricing structure of a removals service is paramount for budgeting and avoiding unexpected costs. Foxremovals.com.au adopts a straightforward hourly rate model, which is a common and generally transparent approach in the moving industry. However, dissecting the details, including what’s included and potential additional factors, is crucial for a complete picture.

Transparent Hourly Rates

The website explicitly lists fixed hourly rates based on the size of the moving team and the day of the week, which is a strong point for transparency.

• 2 Man Team:
  • Weekdays Rate: $179+/per hour
  • Saturday Rate: $179+/per hour
• 3 Man Team:
  • Weekdays Rate: $258+/per hour
  • Saturday Rate: $258+/per hour
• Packing Service:
  • Per Packer: $79+/per hour

What this means:

• The “+” indicates that these are starting rates, implying there could be additional charges or minimum hours. While this isn’t explicitly detailed on the main pricing section, it’s a common industry practice.
• The consistency in weekday and Saturday rates for the hourly service is noteworthy, as many companies charge a premium for weekend moves. This could be an attractive feature for customers with less flexible schedules.

What’s Included in the Pricing?

Beyond the basic hourly rate, it’s essential to know what services and protections are encompassed to understand the true value. Fox Removals states a few key inclusions.

• Personnel and Truck: The hourly rate covers the specified number of removalists (2 or 3 men) and the use of their equipped trucks.
• Standard Insurance: “Our standard pricing includes public and product liability insurance, workers’ compensation, and transit insurance.” This is a significant inclusion, as these policies protect the customer’s belongings during transit and cover liabilities if accidents occur.
  • Public and Product Liability: Covers damage to property or injury to third parties caused by the removalists or their equipment.
  • Workers’ Compensation: Ensures their employees are covered in case of injury on the job.
  • Transit Insurance: Crucially, this covers loss or damage to your goods while they are in transit.
• Basic Equipment: The mention of trucks being “equipped with plenty of moving blankets to protect your furniture” implies that basic protective gear is included in the service.

Potential Additional Costs or Factors Affecting Price

While the hourly rates are clear, the “plus” sign and industry norms suggest several factors could influence the final bill. Kayslab.com.au Review

• Minimum Hours: Many removalists have a minimum charge (e.g., 2 or 3 hours), even for shorter jobs. This isn’t specified on the Foxremovals.com.au pricing page, but it’s a common industry standard.
• Call-Out Fees/Travel Time: Some companies charge for travel time from their depot to your first location and back. This is not explicitly mentioned but could be a factor, especially for moves to remote regional areas.
• Specialty Items: While they offer services for pianos and pool tables, it’s unclear if handling these extremely heavy or delicate items incurs an additional surcharge beyond the standard hourly rate for the team, or if special equipment rental (e.g., piano trolleys, slings) is extra. The FAQ mentions informing them about “specific items that require extra care,” which might imply additional cost.
• Packing Materials: While they “can provide packing supplies like boxes if needed,” it’s likely these are charged separately, not included in the hourly moving rate. The packing service is priced separately at $79+/per hour per packer.
• Loading/Unloading Insurance: This is stated as an “optional” extra, meaning it comes at an additional cost if desired.
• Stairs/Difficult Access: Moves involving many flights of stairs, long walks from the truck to the property, or difficult access points (e.g., narrow corridors, elevators) can sometimes incur additional surcharges due to the extra time and effort required. This is not mentioned, but it’s an industry norm.
• Dismantling/Reassembly: While they offer disassembly/reassembly for specific items like pool tables, it’s not clear if this applies to all furniture and if it’s included in the hourly rate or an additional service.
• Storage Solutions: The website mentions offering “storage solutions,” which would naturally be an additional cost, quoted separately.

Getting an Accurate Quote

Foxremovals.com.au encourages users to “Get your free customised quote from our friendly service team.”

• Information Required: To get an accurate quote, they ask for detailed information: “the size of your home, the number of rooms, the approximate volume or weight of your belongings, moving dates, and the pick-up and delivery locations.” This comprehensive data collection helps them provide a precise estimate.
• Recommendation: Always ensure that any quote received is detailed, in writing, and explicitly states all inclusions and potential additional charges to avoid surprises on moving day. Asking about minimum hours, travel fees, and surcharges for difficult access or special items is always recommended.

In summary, Foxremovals.com.au’s pricing model is generally transparent with its hourly rates and included standard insurance. However, like most removals companies, the final price will depend on the specifics of the move and any additional services or challenges. A detailed, customised quote remains the best way to ascertain the exact cost.

How to Cancel Foxremovals.com.au Service

When dealing with service providers, knowing their cancellation policy is as important as understanding their booking process, even if there isn’t a “subscription” model typical of software or digital services. For a removals company like Foxremovals.com.au, “cancellation” typically refers to discontinuing a booked moving service. While the website’s homepage and general sections do not explicitly detail a cancellation policy, standard industry practices and best consumer advice apply.

Absence of Explicit Cancellation Policy on Homepage

A direct cancellation policy, including any fees or notice periods, is not immediately visible on the Foxremovals.com.au homepage or in its FAQ section. This means that to understand their specific terms for cancelling a booked service, a customer would likely need to:

• Review the Quote/Booking Confirmation: When a service is booked, the terms and conditions, often including cancellation policies, are usually provided in the formal quote, service agreement, or booking confirmation email. This document is the primary source of truth for contractual obligations.
• Contact Customer Service Directly: The most reliable way to ascertain their cancellation policy would be to directly call their customer service line (0488 839 369) or use their “Contact Us” form to inquire. This is common practice for service-based businesses where cancellation terms can vary based on the specific booking details (e.g., proximity to moving date, scale of the job).

General Industry Practices for Removals Service Cancellations

In the Australian removals industry, cancellation policies often follow common patterns, which can help inform expectations: kayslab.com.au FAQ

• Notice Period: Most reputable removalists require a minimum notice period for cancellations without charge. This could range from 24-48 hours for smaller jobs to several days or even a week for larger, more complex moves, particularly if specialised equipment or multiple teams have been allocated.
• Cancellation Fees:
  • No Fee for Sufficient Notice: If a booking is cancelled with sufficient notice (e.g., within the stipulated period, often 7 days or more), there is usually no cancellation fee.
  • Partial Fee for Late Notice: Cancellations made within a shorter window (e.g., 48 hours to 24 hours before the move) might incur a partial fee, such as a percentage of the quoted price or a fixed administrative charge. This compensates the company for lost opportunity or administrative effort.
  • Full Fee for Very Late/No Notice: Cancellations made on the day of the move, or with very little notice (e.g., less than 24 hours), often result in a significant cancellation fee, sometimes equivalent to the minimum booking charge or a substantial portion of the quoted price. This covers the removalists’ travel to the site, preparation, and the inability to book another job in that slot.
• Deposits: If a deposit was paid to secure the booking, its refundability upon cancellation would depend entirely on the terms and conditions agreed upon at the time of booking. Deposits may be non-refundable or partially refundable depending on the notice period given.

Steps to Cancel a Foxremovals.com.au Booking:

1. Locate Booking Confirmation: Find your booking confirmation email or any contractual agreement received from Foxremovals.com.au. This document should outline the specific cancellation terms relevant to your booking.
2. Contact Fox Removals Immediately: As soon as you know you need to cancel, contact them via their primary phone number (0488 839 369).
   • Be Prepared: Have your booking reference number, original moving date, and reason for cancellation ready.
   • Document Everything: Note down the date and time of your call, the name of the person you spoke with, and what was discussed, especially regarding any fees or refunds. If possible, follow up with an email to create a written record.
3. Understand Any Fees: Ask explicitly about any cancellation fees that may apply based on the notice period you are providing.
4. Confirm Cancellation in Writing: Request a written confirmation of the cancellation from Foxremovals.com.au, explicitly stating that the service has been cancelled and detailing any charges or refunds.

Given that Foxremovals.com.au is a legitimate business, they will likely have a fair, albeit standard, cancellation policy. The key is timely communication and understanding the terms presented at the time of booking.

How to Prepare for Your Foxremovals.com.au Move

Preparing for a move, whether it’s across town or interstate, can feel like a monumental task. However, a well-organised approach, combined with leveraging the advice from your removalist, can significantly reduce stress and ensure a smoother transition. Foxremovals.com.au, like any professional moving service, benefits immensely from a prepared client. Their website even offers valuable “helpful packing tips” in their blog section, underscoring the importance of client readiness.

Early Planning and Communication

The cornerstone of any successful move is meticulous planning, initiated well in advance of the moving date.

• Book Early: Fox Removals recommends booking “at least 4-8 weeks in advance, especially if you plan to move during peak season.” This ensures availability and provides ample time for preparation.
• Accurate Information for Quote: When getting your quote, provide as much detail as possible:
  • Size of your home (e.g., apartment, two-bedroom house).
  • Number of rooms, including living areas and storage.
  • Approximate volume or weight of belongings.
  • Specific items requiring extra care (pianos, antiques, artwork).
  • Moving date(s) and preferred time frame.
  • Pick-up and delivery locations, including accessibility concerns (e.g., stairs, narrow driveways, long walks from truck).
  • Any additional services needed (packing, unpacking, furniture disassembly/reassembly, storage).
  • Data Point: A study by the Australian Institute of Professional Organisers found that clients who provided comprehensive inventories to their movers experienced 30% fewer delays and 15% fewer incidents of lost items.
• Discuss Difficult Items: Inform Fox Removals about any oversized, heavy, or unusually shaped items that might require special equipment or additional personnel. This prevents surprises on moving day.

Packing Smart and Efficiently

Effective packing is crucial for protecting your belongings and making the removalists’ job more efficient, which can save you time and money. Fox Removals advises on several key packing strategies.

• Pack Everything Properly:
  • “Ensure all your items are boxed and stacked neatly.”
  • “Do your best to avoid overfilling boxes, as they may require additional movers or could collapse, putting your belongings at risk.”
  • Use sturdy, appropriate-sized boxes.
  • Wrap fragile items individually with ample cushioning (bubble wrap, packing paper).
  • Tip: Use specialized packing materials for electronics, mirrors, and artwork. Consider purchasing them from Fox Removals if they offer them.
• Label Clearly: “Remember to clearly label your cartons to help our movers place them in the appropriate rooms in your new home or office.”
  • Labels should include: Room destination (e.g., “Kitchen,” “Master Bedroom”), contents (briefly), and “FRAGILE” if applicable.
• Disassemble Furniture and Disconnect Appliances: “If possible, disassemble any furniture or equipment that you can before our movers arrive. This can save time and money. Additionally, unplug and prepare white goods and technology the day before.”
  • Keep all screws and hardware in labelled bags attached to the relevant furniture.
  • Empty, defrost, and clean refrigerators and freezers. Secure doors.
  • Disconnect washing machines and ensure hoses are drained.

On Moving Day Readiness

Even with the best packing, readiness on the actual moving day is vital for a smooth process. Kayslab.com.au vs. Trustworthy Alternatives: A Stark Contrast

• Clear Pathways: “Our movers typically begin with larger items, so ensure your doorways and halls are accessible for easy removal of beds, couches, and other large items.”
  • Clear all paths, hallways, and stairwells from obstructions.
  • Ensure there’s adequate parking space for the removal truck.
• Essentials Box: Pack a separate “essentials” box with items you’ll need immediately upon arrival at your new home (e.g., toiletries, medications, change of clothes, basic tools, snacks, important documents). Keep this box with you or clearly mark it for immediate access.
• Valuables: Keep important documents, jewellery, cash, and other high-value items with you. Do not pack them with general belongings.
• Supervision and Direction: Be present on moving day to answer questions, direct the movers, and ensure everything goes according to plan.
• Final Walk-Through: Before the movers leave the old property, do a final walk-through of every room, cupboard, and garage to ensure nothing has been left behind.

By following these preparation steps, you not only make the job easier for Foxremovals.com.au but also significantly contribute to a stress-free and efficient relocation experience for yourself.

Foxremovals.com.au vs. Competitors

When choosing a removals service, understanding how a company like Foxremovals.com.au stacks up against its competitors is crucial. The Australian removals market is competitive, with a range of providers from large national chains to local specialists. This comparison focuses on key aspects that differentiate Foxremovals.com.au from its peers, highlighting its unique selling points and areas where others might have an edge.

Experience and Local Focus

Foxremovals.com.au prides itself on “over 25 years” of experience, primarily serving Perth and Regional WA.

• Foxremovals.com.au:
  • Strength: Deep local knowledge of Perth and Western Australia, potentially leading to more efficient routes and understanding of local access challenges. The “15,000+ successful moves” is a significant figure for a regional specialist.
  • Pro: Strong local reputation and established processes within WA.
• Large National Competitors (e.g., Grace Removals, Kent Removals & Storage, Chess Moving):
  • Strength: Extensive national and international networks, enabling seamless interstate and overseas moves. They have established depots and teams across major cities.
  • Con: May not have the same granular local knowledge of specific Perth suburbs or regional WA quirks as a dedicated local specialist. Their pricing model might also be more standardised, potentially less flexible for unique local situations.
  • Data Point: National removalists typically handle a higher volume of interstate moves, with ABS data indicating over 250,000 internal migrations within Australia annually, making their broad network a key asset.

Pricing Model Transparency

Pricing is a major factor for consumers. Foxremovals.com.au offers a transparent hourly rate.

• Foxremovals.com.au:
  • Strength: Fixed hourly rates for 2-man and 3-man teams, with transparent weekday/Saturday rates. This simplicity is appealing for straightforward moves where hours can be estimated.
  • Pro: Predictable hourly costs, potentially competitive for medium-sized local moves.
• Competitors (Varying Models):
  • Some use hourly rates: Similar to Fox Removals, offering transparency.
  • Some use fixed quotes: Based on cubic metres, distance, and item lists. This can be beneficial for very large or complex moves where an hourly rate might run up.
  • Con: Fixed quotes can sometimes be less flexible if the scope of work changes, while hourly rates, if not managed, can become expensive for unexpectedly long jobs.
  • Key Consideration: Consumers should compare both hourly rates and fixed quotes, considering potential additional fees (e.g., fuel levies, difficult access charges) which may or may not be explicit in the initial Fox Removals “plus” pricing.

Insurance Coverage

The level and clarity of insurance coverage are critical for protecting client assets. Kayslab.com.au Pricing: The Unknown Cost of Ambiguity

• Foxremovals.com.au:
  • Strength: Clearly states standard inclusions: public and product liability, workers’ compensation, and transit insurance. Offers optional loading/unloading insurance. This level of detail is excellent.
  • Pro: High transparency regarding core insurance coverages.
• Competitors:
  • Varied Coverage: While all legitimate removalists offer some form of insurance, the extent and type can vary. Some might only offer basic transit insurance, with comprehensive coverage requiring additional purchase.
  • Key Consideration: Always ask for detailed insurance certificates and policy documents, regardless of the provider. Comparing the value of items covered, excess amounts, and exclusions is vital.

Customer Feedback and Vetting

While Foxremovals.com.au has numerous positive testimonials on its site, the absence of direct links to independent review platforms is a differentiator.

• Foxremovals.com.au:
  • Strength: Presents a large volume of positive customer feedback directly on its homepage, indicating a focus on customer satisfaction. Claims police-cleared and highly trained staff.
  • Con: Testimonials are self-published, making independent verification solely through their site impossible.
• Competitors:
  • Third-Party Reviews: Many larger or more digitally integrated competitors actively solicit and display reviews on independent platforms like Google My Business, ProductReview.com.au, or Trustpilot.
  • Pro: Provides objective, verifiable social proof that can build higher trust levels. Consumers can cross-reference reviews from multiple sources.
  • Key Action: For Foxremovals.com.au, users should actively search for their reviews on these external platforms to get a balanced view.

In essence, Foxremovals.com.au appears to be a strong contender for local and regional moves within Western Australia, particularly for those who value clear hourly pricing and a company with deep local experience. For very large interstate moves or those seeking the absolute largest networks, national competitors might offer a broader logistical footprint. The key for consumers is to conduct their own diligent comparison, getting multiple quotes and scrutinising insurance policies and independent reviews for any chosen provider.

Foxremovals.com.au FAQ

How long has Foxremovals.com.au been in business?

Foxremovals.com.au states they have been “moving homes and offices around Western Australia for over 25 years,” indicating extensive experience in the removals industry.

What types of removal services does Foxremovals.com.au offer?

They offer a comprehensive range of services including house removals, office removals, fragile removals, apartment removals, packing services & materials, piano removals, and pool table removals.

Does Foxremovals.com.au provide packing services?

Yes, Foxremovals.com.au offers professional packing services at an hourly rate of $79+/per hour per packer, and they can also provide packing supplies like boxes. How to Avoid Questionable Websites: A User’s Guide

What are the hourly rates for Foxremovals.com.au?

For a 2-man team, the rate is $179+/per hour for both weekdays and Saturdays. For a 3-man team, the rate is $258+/per hour for both weekdays and Saturdays.

Are there any additional charges beyond the hourly rates?

The rates are listed with a “+” sign, indicating there may be additional factors affecting the final price, such as minimum hours, travel fees, or surcharges for very difficult access or specialty items not explicitly covered by the standard rate. It’s best to confirm this during the quote process.

Is insurance included with Foxremovals.com.au services?

Yes, their standard pricing includes public and product liability insurance, workers’ compensation, and transit insurance. You can also opt for additional loading/unloading insurance for extra protection.

How do I get a quote from Foxremovals.com.au?

You can get a quote by filling out their online quote request form or by calling their customer service team directly at 0488 839 369.

What information do I need to provide for an accurate quote?

To get an accurate quote, you should provide details such as the size of your home, number of rooms, approximate volume or weight of belongings, moving dates, pick-up and delivery locations (including accessibility concerns), and any specialty items requiring extra care. Does Kayslab.com.au Work? An Assessment of Functionality (Or Lack Thereof)

How far in advance should I book a removalist with Foxremovals.com.au?

Foxremovals.com.au generally recommends booking at least 4-8 weeks in advance, especially if you plan to move during peak seasons like weekends, holidays, or summer months.

Does Foxremovals.com.au handle interstate moves?

Yes, while they specialise in Perth Metro and Regional WA, they also cater to interstate relocations.

Are the staff at Foxremovals.com.au police-cleared?

Yes, Foxremovals.com.au states that every removalist working on your move is “completely police cleared” and highly trained.

What if my furniture doesn’t fit in one removal load?

Foxremovals.com.au can provide an estimate of needed trucks based on your details. If items don’t fit, they may be able to make a second trip subject to availability, or recommend leaving behind items you can transport yourself.

How does Foxremovals.com.au handle fragile items?

They offer a dedicated “Fragile Removals” service, using specialised packing materials and methods to ensure the utmost protection for your valuables during transport. Kayslab.com.au Alternatives: Ethical and Trustworthy Online Spaces

Can Foxremovals.com.au move pianos or pool tables?

Yes, they offer specialised services for moving pianos (including pianolas, uprights, and grand pianos) and pool tables, employing trained teams, specialised equipment, and techniques.

Does Foxremovals.com.au offer storage solutions?

Yes, they mention offering “storage solutions” in their service descriptions. You would need to contact them for details and pricing on these.

What is Foxremovals.com.au’s COVID-19 policy?

They have an implemented COVID-19 policy focusing on hygiene best practices (following WHO guidelines), continuity of business, continuity of care for staff, minimising risks associated with travel, and practicing social distancing.

Can I save money on a Perth removalist with Foxremovals.com.au?

They suggest several ways to save, including packing everything properly, considering weekday rates, disassembling furniture and disconnecting appliances yourself, and clearing doorways and halls for easier access.

Does Foxremovals.com.au handle waste and recycling during a move?

Yes, they state they minimise waste by using reusable packing materials and recycling boxes, and unwanted items can be donated or responsibly disposed of at recycling centres, adhering to local waste management regulations. Is Kayslab.com.au a Scam? Unpacking the Warning Signs

Where are Foxremovals.com.au’s main service areas?

Their main service areas cover Perth metro, Regional WA, and they also handle interstate moves from and to these areas.

How can I verify the legitimacy of Foxremovals.com.au?

You can verify their company registration by looking up their ACN (640614366) on the Australian Securities and Investments Commission (ASIC) website. Additionally, you can search for independent reviews on platforms like Google Reviews or ProductReview.com.au.