Craigatkinsonremovals.com Reviews

After careful evaluation of Craigatkinsonremovals.com, We give it a Trust Score of 3.8 out of 5 stars.

Navigating the world of online service providers, especially for something as critical as moving, requires a keen eye for legitimacy and ethical considerations.

Craigatkinsonremovals.com presents itself as a professional moving and storage company based in Burnley, serving East Lancashire and the Ribble Valley, with claims of being an “award-winning” service.

The homepage provides a good overview of their offerings, including house removals, commercial/office moves, packing services, dismantling and reassembly, storage solutions, part loads, and single item removals.

They also highlight long-distance removal services and furniture storage.

The site emphasizes a “hassle-free” experience, stressing professionalism, reliability, and value for money.

Overall Review Summary:

• Domain Age: 5 years, 7 months, 4 days as of June 15, 2024. This is a reasonable age, suggesting some level of establishment.
• WHOIS Information: Publicly available and registered with GoDaddy.com, LLC. The domain status shows clientDeleteProhibited, clientRenewProhibited, clientTransferProhibited, and clientUpdateProhibited, which are common for preventing unauthorized changes, but also mean the registrant cannot easily delete or transfer the domain without going through GoDaddy.
• DNS Records: Standard A, NS, and MX records are present. The MX record pointing to craigatkinsonremovals-com.mail.protection.outlook.com indicates they are using Microsoft Outlook for their email, which is a professional choice.
• SSL Certificate: The presence of 28 certificates on crt.sh indicates regular SSL certificate issuance, which is crucial for website security and encrypting user data. This is a positive sign for trust.
• Blacklist Status: Not blacklisted, which is a good indicator that the domain hasn’t been associated with malicious activity.
• Contact Information: A telephone number 01282 932054 and an email address [email protected] are prominently displayed. This direct contact information is vital for customer trust.
• Physical Address: The website mentions being “based in Burnley,” which helps ground their operations geographically. However, a specific physical address for their office or storage facility isn’t immediately visible on the homepage, which would further enhance transparency.
• Transparency of Ownership/Team: The site introduces “Mark” and “Ste” in their news section, which humanizes the business, but a comprehensive “About Us” page detailing the full team or leadership would add more credibility.
• Customer Testimonials: The presence of a “What our Customers say…” section is positive, although the format on the homepage appears to be just a heading rather than actual displayed testimonials without clicking through.
• Social Media Presence: Links to Facebook, Twitter, Instagram, and LinkedIn are provided, indicating an active online presence. Instagram seems particularly active with recent posts.
• Award Claims: The site mentions being “Award Winning” and winning an award at the “Local Business Awards.” While this sounds good, without specific details on the award, the awarding body, and the year, it’s hard to verify independently.
• Services Offered: A comprehensive list of services is detailed, which is excellent for potential customers.
• Terms and Conditions/Privacy Policy: These crucial legal documents are not directly linked or clearly visible from the homepage. For any legitimate business, especially one handling personal belongings and data, readily accessible Terms and Conditions and a Privacy Policy are non-negotiable. This is a significant omission and raises concerns about data handling and service agreements.
• Online Booking/Quoting System: The website has multiple “Request a quote” buttons, indicating a streamlined process for obtaining pricing. They also mention a “FREE removal survey.”
• Knowledge Base/Advice: The mention of a “new knowledge base” for hints, tips, and advice is a good feature for customer support and engagement.

While Craigatkinsonremovals.com appears to be a genuine service provider based on its age, contact information, and social media presence, the absence of clear links to essential legal documents like Terms and Conditions and a Privacy Policy is a substantial drawback.

In an era where data privacy and contractual clarity are paramount, this omission impacts the overall trust score.

For any service involving personal belongings and financial transactions, customers must be fully informed of their rights and the company’s policies.

Without these readily available, potential customers might hesitate, as it suggests a lack of complete transparency regarding their operational guidelines and how they manage customer information.

Therefore, while the operational aspects seem sound, the lack of crucial legal documentation prevents a higher trust rating.

Here are some of the best alternatives for ethical and reliable removal and storage services, focusing on companies known for transparency, customer service, and comprehensive offerings.

These alternatives prioritize clear service agreements, data protection, and a strong track record of professional conduct, aligning with ethical business practices.

• U-Pack

  • Key Features: DIY packing/loading, professional driving, flexible container sizes ReloCubes or trailers, nationwide service, pay only for space used.
  • Price: Varies significantly based on distance, volume, and services. Generally competitive for long-distance moves.
  • Pros: Cost-effective for those willing to do their own packing/loading, great for long-distance moves, no driving required, reliable scheduling.
  • Cons: Requires self-packing and loading, less suitable for those needing full-service moving.

• PODS Portable On Demand Storage

  • Key Features: Portable storage containers delivered to your door, flexible rental periods, local and long-distance moving, secure storage facilities.
  • Price: Monthly rental fees for containers, plus delivery and pickup charges. Moving costs depend on distance.
  • Pros: Extremely flexible for moving and storage, convenient for renovations or staging, secure and weather-resistant containers, no pressure to unload quickly.
  • Cons: Can be more expensive than rental trucks for short distances, space might be limited for very large homes.

• Two Men and a Truck

  • Key Features: Local and long-distance moving, packing and unpacking services, junk removal, storage solutions, specialized item moving pianos, safes.
  • Price: Hourly rates for local moves, flat rates for long-distance. Quotes provided after assessment.
  • Pros: Comprehensive services, professional and trained movers, good customer service reputation, widely available.
  • Cons: Can be pricier for full-service options, availability might vary by location.

• United Van Lines

  • Key Features: Full-service moving packing, loading, transportation, unpacking, corporate relocation, international moving, car shipping, storage.
  • Price: Varies significantly by distance, volume, and services. Free quotes available.
  • Pros: Extensive network, highly professional, comprehensive insurance options, good for complex or large moves.
  • Cons: Generally one of the more expensive options, less flexible for smaller moves.

• North American Van Lines

  • Key Features: Local and long-distance moving, international moving, corporate relocation, custom crating, fragile-only packing, storage.
  • Price: Custom quotes based on specific moving needs.
  • Pros: Established and reputable, comprehensive services, good for specialized moves and high-value items, strong focus on customer satisfaction.
  • Cons: Can be expensive, requires detailed quotes, not ideal for budget-conscious moves.

• Atlas Van Lines

  • Key Features: Residential and commercial moving, international moving, packing and unpacking services, temporary storage, online move-planning tools.
  • Price: Personalized quotes, generally mid-to-high range for full-service moving.
  • Pros: Broad service offerings, reliable and experienced network of agents, good for both local and international needs, strong safety record.
  • Cons: Pricing can be less transparent initially, may require multiple consultations to get an accurate quote.

• Allied Van Lines

  • Key Features: Residential and corporate moving, long-distance and international, packing supplies, full-service packing, fragile-only packing, appliance servicing, storage-in-transit.
  • Price: Custom quotes. Prices depend on distance, weight, and services.
  • Pros: One of the largest moving networks globally, highly experienced, offers comprehensive insurance, reliable for large and complex moves.
  • Cons: Can be premium-priced, less flexible for very small moves, coordination can be complex for international moves.

Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.

IMPORTANT: We have not personally tested this company’s services. This review is based solely on our research and information provided by the company. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

Craigatkinsonremovals.com Review & First Look

When evaluating a service provider like Craigatkinsonremovals.com, the initial impression and the details available on their platform are paramount.

A first look reveals a website that aims to present a professional image, focusing on convenience and customer trust.

The site emphasizes a “hassle-free house move” and positions itself as a reliable “local house removal company” serving Burnley and surrounding areas.

This immediate geographical focus is a strong point for local customers looking for nearby services.

The presence of a phone number and email address right at the top of the page adds a layer of accessibility and transparency, which is always a positive sign for a service business. Carcomputerexchange.com Review

Website Design and User Experience

The website’s design appears clean and relatively modern, utilizing clear headings and prominent calls to action like “Get a Quote” and “Request a quote.” The layout guides the user through their services and testimonials, indicating a thoughtful approach to user flow.

Navigation is straightforward, with a “Skip to content” option for accessibility, suggesting attention to web standards.

The visual elements, such as images of moving trucks and teams, reinforce their service offering.

Key Design Elements:

• Clean Layout: The site uses ample white space, making the content easy to read.
• Clear CTAs: “Request a quote” buttons are strategically placed throughout the homepage.
• Mobile Responsiveness: While not explicitly tested, modern websites are typically built with responsiveness in mind, ensuring a good experience on various devices.
• Visual Appeal: Images and a consistent color scheme contribute to a professional aesthetic.

Services Overview and Clarity

Craigatkinsonremovals.com clearly outlines its array of services, from full house removals to specialized options like single-item transport and commercial moves. Mutata.io Reviews

Each service is briefly described, providing a quick understanding of what’s offered.

This clarity is crucial for potential customers assessing if the company meets their specific needs.

The inclusion of unique services like “Dismantle & Reassembly” and “Part Loads” demonstrates flexibility and an understanding of diverse client requirements.

Detailed Service Offerings:

• Packing Service: Emphasizes professional packing, itemization, and wrapping.
• Commercial / Office: Geared towards simplifying business relocations.
• Dismantle & Reassembly: Highlights careful handling of furniture.
• Storage Solutions: Offers short-term and long-term options with various unit sizes.
• Part Loads & Single Items: Provides flexible options for smaller moving needs.

Trust Signals and Credibility Indicators

Several elements on the homepage aim to build trust. Taskpaper.com Reviews

The claim of being “Award Winning” and displaying “Proud Contractors of” with logos, even if generic on the homepage, attempts to convey a sense of reliability and recognition.

Customer testimonials, even if presented as a section heading, suggest a focus on client satisfaction.

The active social media links further indicate an established and engaged presence.

The domain’s age over 5 years also contributes to credibility, as fly-by-night operations rarely last that long.

Trust-Building Elements: Reblscents.com Review

• Award Claim: While needing more detail, it’s an attempt to showcase recognition.
• “Proud Contractors”: Implies partnerships or official affiliations.
• Customer Feedback Section: Points to valuing customer experiences.
• Social Media Links: Shows transparency and an active online community.
• Domain Longevity: A five-year-plus domain suggests stability.

Missing Essential Information

Despite the positive aspects, a critical omission on the homepage is the easy accessibility of fundamental legal and operational documents. There are no readily apparent links to a Privacy Policy, Terms and Conditions T&Cs, or Service Agreements. For a business that handles personal belongings and likely collects personal data for quotes and services, these documents are non-negotiable. Their absence can raise significant red flags regarding data privacy, dispute resolution, and contractual obligations. This lack of transparency undermines the otherwise positive first impression and is a key area for improvement.

Critical Missing Elements:

• Privacy Policy: Essential for informing users how their data is collected, used, and protected.
• Terms and Conditions: Outlines the legal agreement between the company and the customer, covering service scope, liabilities, payment terms, and cancellations.
• Specific Physical Address: While “Burnley” is mentioned, a complete physical address for office or storage facilities would enhance trust and physical legitimacy.

Craigatkinsonremovals.com Pros & Cons

Understanding the strengths and weaknesses of any service is crucial for making an informed decision.

Craigatkinsonremovals.com, like any business, has its advantages and areas where it could improve.

Based on the provided homepage text and domain analysis, we can identify several key pros and cons that potential customers should consider. Peteaz.com Review

Advantages of Craigatkinsonremovals.com

The website highlights several positive aspects designed to attract customers seeking reliable moving services.

These advantages primarily revolve around service offerings, customer convenience, and a perceived level of professionalism.

Comprehensive Service Range:

• Diverse Offerings: They cover everything from full house removals to commercial moves, packing services, and even single-item transport. This broad spectrum means they can cater to a wide array of client needs, making them a potential one-stop-shop for many moving scenarios.
• Specialized Services: The inclusion of “Dismantle & Reassembly” and “Storage Solutions” adds significant value, addressing common pain points in the moving process that many movers might struggle with or have to outsource.
• Long-Distance Capabilities: Their explicit mention of long-distance house removal services across the UK indicates they are not just limited to local moves, expanding their potential customer base.

Customer-Centric Approach:

• Hassle-Free Promise: The recurring emphasis on a “hassle-free” and “smooth as butter” moving experience aims to alleviate customer stress, which is a major concern during relocations.
• Free Quote/Survey: Offering a “FREE removal survey” or “quick removal quote” lowers the barrier for potential customers to inquire about their services, making the initial engagement risk-free.
• Knowledge Base: The mention of a “new knowledge base” for hints, tips, and advice demonstrates a commitment to providing value beyond just the physical moving service, assisting customers with the broader moving process.

Accessibility and Local Presence: Brandfolder.com Reviews

• Clear Contact Information: The telephone number and email address are prominently displayed, ensuring potential customers can easily reach out for inquiries or support.
• Strong Local Focus: Being explicitly based in Burnley and serving East Lancashire and the Ribble Valley appeals directly to local residents and businesses seeking a familiar and accessible service provider.
• Active Social Media: Links to Facebook, Twitter, Instagram, and LinkedIn suggest an active online presence, allowing for alternative communication channels and greater transparency through community engagement.

Operational Indicators of Reliability:

• Domain Longevity: With a creation date in 2018, the domain has been active for over five years, which often indicates a more established and stable business compared to very new websites.
• SSL Certificates: The presence of multiple SSL certificates seen via crt.sh signifies a commitment to website security, protecting user data during online interactions.
• Not Blacklisted: The domain not being blacklisted by security services suggests it hasn’t been associated with spam or malicious activities, which is a fundamental trust signal.

Disadvantages of Craigatkinsonremovals.com

While the website presents many positives, there are crucial areas where it falls short, particularly concerning transparency and legal compliance.

These shortcomings can significantly impact customer trust and the perceived legitimacy of the business.

Lack of Critical Legal Documentation:

• Missing Privacy Policy: This is a major red flag. A clear and accessible Privacy Policy is legally required in many jurisdictions e.g., GDPR, CCPA for any website collecting personal data. Its absence makes it impossible for users to understand how their information e.g., name, contact details for a quote is collected, stored, used, or shared. This omission alone casts a shadow over the company’s ethical standing in data handling.
• Missing Terms and Conditions/Service Agreement: Without T&Cs, customers have no clear outline of their rights, the company’s liabilities, payment terms, cancellation policies, or dispute resolution processes. This lack of contractual clarity creates significant risk for both parties and is a hallmark of an incomplete or potentially unreliable service provider. It leaves customers vulnerable to unstated rules or unexpected charges.

Limited Transparency on “Award Winning” Status: Primax.org Review

• Unverified Awards: While claiming to be “Award Winning” and winning an award at “Local Business Awards,” the homepage doesn’t provide specific details such as the award name, the awarding body, or the year. This lack of verifiable information makes the claim less impactful and can lead to skepticism. A link to the award page or a press release would enhance credibility.

Ambiguous Physical Presence Details:

• General Location Only: Although they state they are “based in Burnley,” a precise physical address for their office or storage facilities is not prominently displayed on the homepage. While common for service businesses, providing a verifiable physical address adds a layer of trust and confirms their legitimate operational base.

Limited Direct Customer Testimonials:

• “What our Customers say…” Section: While this section exists, the homepage doesn’t immediately display actual customer reviews or ratings without further navigation. For a quick assessment, seeing direct testimonials on the main page would be more impactful than just a heading.

Potential for Unstated Costs or Policies:

• “Find out why the lowest price Removal Company isn’t always the best option Read More”: While this is a valid point, without clear T&Cs on the homepage, customers might wonder what hidden costs or complex policies could be associated with their services, reinforcing the need for transparent documentation.

Is Craigatkinsonremovals.com Legit?

Determining the legitimacy of an online service like Craigatkinsonremovals.com involves looking at various indicators, both positive and negative.

While there are certainly elements that point towards a genuine operation, critical omissions raise questions that prevent a definitive stamp of full legitimacy without further information. Codesnippets.ai Reviews

Indicators of Legitimacy

Several factors suggest that Craigatkinsonremovals.com is a real, operational business, rather than a fraudulent enterprise.

These include its established online presence and basic operational transparency.

Established Online Presence:

• Domain Age: The domain was created in November 2018, meaning it has been active for over five years. Scammers typically operate with very new domains that are quickly abandoned once detected. A multi-year operational history suggests a more legitimate, long-term business endeavor.
• Consistent Contact Information: A working telephone number 01282 932054 and a professional email address [email protected] are prominently displayed. The use of a dedicated domain email rather than a generic free email service like Gmail adds a layer of professionalism.
• Active Social Media Links: The presence of links to Facebook, Twitter, Instagram, and LinkedIn, with some showing recent activity especially Instagram posts, indicates an engagement with a public audience and a visible online footprint. This is hard for scam operations to maintain authentically over time.

Operational Transparency Partial:

• WHOIS Data: The WHOIS information is publicly available, showing registration with GoDaddy.com, LLC. This transparency about the registrar and domain status is a positive sign.
• SSL Certificates: The existence of numerous SSL certificates on crt.sh indicates that the website uses encryption to protect data transmitted between the user and the server, a standard practice for legitimate websites.
• Not Blacklisted: The domain not being on any major blacklists means it hasn’t been flagged for malicious activities like phishing, spamming, or malware distribution.

Service-Oriented Content: Shocksurplus.com Reviews

• Detailed Service Offerings: The website provides extensive details about the types of removal and storage services offered, demonstrating a clear business model and a range of capabilities expected from a professional moving company. This level of detail is typically absent in quick scam sites.
• Local Focus: The emphasis on serving Burnley and surrounding areas aligns with a legitimate local business targeting specific geographical markets.

Red Flags and Areas of Concern

Despite the positive indicators, several significant omissions and ambiguities raise concerns about Craigatkinsonremovals.com’s full legitimacy and commitment to ethical online practices, particularly concerning user rights and transparency.

Absence of Key Legal Documents:

• No Accessible Privacy Policy: This is the most critical red flag. Any website collecting personal data even just for a quote is legally and ethically obligated to have a clear Privacy Policy. Its absence means users cannot understand how their data is handled, stored, or shared, which is a major trust issue and a potential violation of data protection regulations.
• No Accessible Terms and Conditions: The lack of easily findable Terms and Conditions or a service agreement is another significant concern. These documents define the legal relationship, responsibilities, liabilities, and procedures for services, payments, and cancellations. Without them, customers enter into an agreement without a clear understanding of the rules, leaving them vulnerable in case of disputes.

Ambiguity of “Award Winning” Claims:

• Unverified Award Details: While claiming an award, the lack of specific details e.g., name of the award, awarding body, year makes it difficult to verify independently. Legitimate awards are usually proudly displayed with verifiable credentials.

Limited Physical Address Transparency:

• General Location Only: While “Burnley” is stated as their base, a precise street address for their office or storage facilities isn’t immediately available on the homepage. For a physical service business, this level of detail enhances trust.

Overall Assessment: Craigatkinsonremovals.com appears to be a legitimate operational business providing removal and storage services. The longevity of the domain, clear contact information, and detailed service descriptions support this. However, the critical absence of a readily accessible Privacy Policy and Terms and Conditions is a significant ethical and potentially legal shortcoming. This lack of transparency regarding user data and service agreements substantially diminishes its legitimacy score from a consumer protection standpoint. While they may deliver on their services, the lack of these foundational documents means customers are operating without clear legal safeguards or understanding of the company’s policies. Totallyspain.com Reviews

How to Cancel Craigatkinsonremovals.com Subscription / Free Trial

The term “subscription” or “free trial” is typically associated with recurring digital services or software.

For a physical service business like Craigatkinsonremovals.com, which provides moving and storage solutions, the concept of a recurring “subscription” or “free trial” in the traditional sense is unlikely.

Their services are project-based a move or time-based storage rentals. Therefore, the process for canceling would involve terminating a service agreement or contract, not a subscription.

Understanding Service Agreements vs. Subscriptions

It’s important to differentiate between a digital subscription and a service contract for a physical moving company.

• Subscription: Usually involves automated recurring payments for access to a service or content e.g., streaming services, software licenses, gym memberships. They often have explicit cancellation policies for automated renewals.
• Service Contract/Agreement: For moving and storage, this is a one-time or defined-period agreement for specific services. While storage might involve recurring monthly payments, these are typically contractual obligations for a physical space rather than a “subscription” in the digital sense.

Steps to Terminate a Service or Contract

Since Craigatkinsonremovals.com’s homepage does not provide readily available Terms and Conditions or a clear cancellation policy, the process for terminating any service or contract would likely follow general industry best practices for physical service providers. Lotsofplants.com Reviews

1. Review Your Existing Agreement:

• Look for a Physical or Digital Contract: If you have engaged Craigatkinsonremovals.com for services, you should have received some form of written agreement. This could be a physical document, an email confirmation with terms, or an online document link provided during the booking process. This agreement is the primary source of information regarding cancellation clauses, fees, and procedures.
• Check for Cancellation Clauses: Within your agreement, look for sections related to “Cancellation Policy,” “Termination of Services,” “Refunds,” or “Breach of Contract.” These sections will outline any penalties for early cancellation, required notice periods, or conditions under which you can terminate the service.

2. Direct Communication with the Company:

• Contact via Phone: The most immediate method would be to call their listed telephone number: 01282 932054. Clearly state your intention to cancel and ask for the specific procedure, any associated fees, and confirmation in writing.
• Contact via Email: Send a formal email to [email protected]. In your email, include:
  • Your full name and contact information.
  • Details of the service you wish to cancel e.g., booking date, service type, quote reference number.
  • A clear statement of your intention to cancel the service.
  • A request for written confirmation of the cancellation and any applicable fees.
  • Date and time of your email.
• Keep Records: Always keep a detailed record of all communications, including dates, times, names of people you spoke with, and summaries of conversations. For emails, retain copies of all sent and received messages.

3. Specific Considerations for Different Services:

• For Moving Services House/Office Removals:

  • Notice Period: Most moving companies require a notice period e.g., 24-72 hours before the scheduled move date to avoid cancellation fees. If you cancel very close to the move date, you may incur charges for lost work or mobilization costs.
  • Deposit/Upfront Payments: Check if any deposits or upfront payments are refundable upon cancellation, and under what conditions.
  • Packing Services: If packing services were scheduled, inquire about separate cancellation policies for those.

• For Storage Solutions: Mweb.com Reviews

  • Monthly Billing Cycles: Storage solutions are typically billed monthly. To cancel, you would generally need to provide notice before the start of a new billing cycle.
  • Emptying Unit: Ensure you understand the process for emptying your storage unit and returning keys/access cards. Failure to do so might result in continued billing or penalties.
  • Prorated Refunds: Inquire if they offer prorated refunds for partial months if you vacate the unit before the end of a billing period.

Importance of Written Policies

The absence of easily accessible cancellation policies on Craigatkinsonremovals.com’s homepage is a significant transparency issue.

This forces customers to rely on direct communication and potentially makes the cancellation process less clear or more difficult.

Legitimate businesses should make these policies readily available to ensure customer confidence and legal compliance.

Without clear, written terms, any cancellation process could be subject to arbitrary rules or unstated fees.

Craigatkinsonremovals.com Pricing

The pricing structure for removal and storage services is highly variable, depending on numerous factors such as the volume of goods, distance of the move, specific services required packing, dismantling, storage, and timing e.g., weekend rates. Craigatkinsonremovals.com, based on its homepage, follows a standard industry approach of providing customized quotes rather than fixed price lists. Make-3.com Reviews

How Pricing is Determined

Moving companies typically assess several key variables to generate a quote.

Craigatkinsonremovals.com offers two primary methods for obtaining a price: a “FREE removal survey” and a “quick removal quote.”

Key Factors Influencing Removal Costs:

• Volume/Weight of Belongings: The amount of items to be moved directly correlates with the size of the truck required and the number of movers needed. This is often the primary driver of cost.
• Distance of the Move: Local moves within Burnley and immediate surrounding areas are often priced differently than long-distance moves across the UK. Long-distance moves typically factor in mileage, fuel, and travel time.
• Labor Required: The number of movers and the estimated hours needed for packing, loading, unloading, and reassembly will significantly impact the total price. They mention “half & full day rates available” for two men and a van, indicating an hourly or daily rate structure for some services.
• Additional Services:
  • Packing Service: If the company packs your belongings, this will be an extra charge, usually based on the amount of items or time taken. They mention supplying “Packaging materials,” which could be an additional cost or included in a package.
  • Dismantle & Reassembly: This specialized service adds to the labor cost.
  • Storage Solutions: Storage has separate pricing, typically monthly, based on the size of the unit e.g., from 25sqft to 205sqft and the duration short-term vs. long-term.
  • Special Items: Moving exceptionally heavy, fragile, or unusual items e.g., pianos, large artworks might incur additional fees due to specialized equipment or handling.
• Access Challenges: Factors like stairs, long walks from the property to the truck, or difficult parking can increase labor time and thus cost.
• Time of Year/Week: Peak moving seasons summer, weekends, or holidays might have higher demand and thus higher prices. They mention “weekend bookings” being available, which might imply different rates.
• Insurance: While they state “Fully insured vehicles,” the extent of included insurance and options for additional coverage e.g., valuation coverage for belongings can also affect the final price.

Pricing Models Indicated

• Custom Quotes: The repeated call to “Request a quote” signifies that they provide personalized pricing after assessing your specific needs. This is standard for complex services like moving.
• Removal Survey: A “FREE removal survey” is a professional practice where a company representative assesses the volume of goods, access, and specific requirements to provide a more accurate quote.
• Hourly/Daily Rates: The mention of “half & full day rates for two men and a van” indicates an hourly or daily billing model for smaller, local jobs. This provides transparency for jobs where the scope is easier to define by time.
• Gold Package Removals: This “bespoke” service is described as “designed for you. Designed in a way that you do not have to lift a finger from start to finish from the packing to the unloading.” This implies a premium, all-inclusive pricing tier for maximum convenience.

Transparency in Pricing or lack thereof

While the company offers free quotes, the absence of publicly available general pricing guidelines or a typical range of costs on their website is a common practice in the moving industry, as each move is unique.

However, ethical transparency dictates that once a quote is provided, it should be comprehensive and clearly itemized. Hoa.org.uk Reviews

Considerations for Potential Customers:

• Get a Written Quote: Always insist on a written, detailed quote that itemizes all services and potential charges.
• Understand What’s Included: Clarify what is covered in the quote e.g., packing materials, mileage, insurance coverage, dis/assembly.
• Beware of Hidden Fees: Without clear Terms and Conditions, customers should be extra diligent in asking about potential additional charges for unexpected delays, additional items, or access issues. The website explicitly states, “Find out why the lowest price Removal Company isn’t always the best option,” which subtly implies that their pricing might not be the lowest, but aims for better value, though this needs to be confirmed through a detailed quote.

In summary, Craigatkinsonremovals.com uses industry-standard methods for pricing, relying on customized quotes based on a survey or quick assessment.

While this is typical, the overall lack of transparent legal documents T&Cs on the site means customers must be proactive in clarifying all pricing details and potential additional costs directly with the company before committing.

Craigatkinsonremovals.com vs. Competitors

When evaluating Craigatkinsonremovals.com, it’s insightful to compare its offerings and operational transparency against other reputable moving and storage companies, both local and national.

This comparison highlights its strengths and weaknesses in a broader market context. Churchillmeetandgreet.com Reviews

Local vs. National Reach

• Craigatkinsonremovals.com: Clearly positions itself as a local expert, “based in Burnley, serving East Lancashire and the Ribble Valley.” While they also offer “Long Distance House Removal Service” across the UK, their core identity is rooted in local service.
• Local Competitors: Many smaller, independent removal companies operate similarly within specific regions. Their strengths often lie in personalized service, local knowledge, and competitive pricing due to lower overheads. However, they might lack the extensive resources or standardized processes of larger networks.
• National & International Chains e.g., United Van Lines, Allied Van Lines, North American Van Lines: These companies boast vast networks, standardized training, comprehensive insurance packages, and the capacity for complex, large-scale, or international moves. Their primary advantage is their reach and consistency, but they often come with a higher price tag.

Service Breadth

• Craigatkinsonremovals.com: Offers a robust suite of services: house removals, commercial/office moves, packing, dismantle & reassembly, storage, part loads, and single items. This covers a significant portion of typical moving needs. Their “Gold Package” signifies a premium, hands-off option.
• Competitors:
  • Full-Service Movers e.g., Two Men and a Truck: Often match or exceed this range, adding junk removal, cleaning services, or specialized item handling e.g., piano moving.
  • Container Services e.g., PODS, U-Pack: Specialize in self-pack/load container solutions, offering flexibility for storage and DIY-style moves, but typically don’t offer full-service packing or loading labor.
  • Specialized Storage Firms: May offer more diverse storage options e.g., climate-controlled, vehicle storage or more flexible access hours.

Transparency and Trust Indicators

This is where Craigatkinsonremovals.com shows a notable disparity compared to leading competitors.

• Craigatkinsonremovals.com:
  • Pros: Clear contact details phone, email, active social media, domain age suggests stability, not blacklisted, uses SSL.
  • Cons Major: Crucially, the absence of easily accessible Privacy Policy and Terms and Conditions on the homepage. This is a significant ethical and legal gap. While they claim to be “Award Winning,” the lack of verifiable specifics reduces the impact of this claim.
• Reputable Competitors e.g., PODS, United Van Lines, Two Men and a Truck:
  • Standard Practice: Reputable companies especially larger ones almost invariably have clear, accessible links to their Privacy Policy, Terms of Service, cancellation policies, and insurance details directly on their website footers or dedicated legal pages. They often provide detailed, itemized quotes and clear contractual agreements.
  • Verifiable Accreditations: Many display affiliations with professional moving associations e.g., American Moving & Storage Association in the US, British Association of Removers in the UK and verifiable awards or certifications.
  • Customer Reviews: Prominently feature testimonials, ratings, and links to independent review platforms e.g., Google Reviews, Trustpilot.

Pricing Transparency and Quoting Process

• Craigatkinsonremovals.com: Relies on customized quotes, offering a “FREE removal survey” or “quick removal quote.” They hint at “value for money” and caution against choosing the “lowest price Removal Company.”
• Competitors: Most professional movers also use custom quotes due to the variability of services. However, top-tier companies often provide:
  • In-Home Estimates: For highly accurate quotes.
  • Binding Estimates: Guarantees a fixed price unless additional services are requested.
  • Non-Binding Estimates: Provides an estimate that can change based on actual weight or volume.
  • Online Quoting Tools: More sophisticated websites might offer online tools for initial estimates.
  • Clear Breakdown: Reputable firms provide detailed breakdowns of all costs, including labor, mileage, packing materials, and additional services.

Overall Competitive Standing

Craigatkinsonremovals.com appears to be a legitimate local moving service with a good range of offerings and strong local focus.

However, its significant ethical and transparency shortcomings, particularly the lack of accessible legal documents Privacy Policy, T&Cs, place it at a disadvantage compared to established and reputable competitors, both large and small, who prioritize clear legal frameworks and customer protection.

Customers seeking maximum peace of mind would likely gravitate towards companies with more robust legal and transparency policies.

Is Craigatkinsonremovals.com a Scam?

The question of whether Craigatkinsonremovals.com is a scam is a critical one for potential customers. Based on a comprehensive review of the provided information, the answer leans towards “No, it does not appear to be a scam in the traditional sense of a fraudulent operation designed to steal money and disappear.” However, while not a scam, it exhibits significant transparency shortcomings that could lead to consumer issues.

Why It’s Likely NOT a Scam

Several indicators strongly suggest that Craigatkinsonremovals.com is a legitimate, albeit imperfect, operational business providing moving and storage services.

1. Domain Longevity and Stability:

• The domain was created in November 2018 and is set to expire in November 2025. A domain active for over five years is highly unlikely to be a short-term scam operation. Scammers typically use very new domains that they discard quickly once detected or after a short period of fraudulent activity. The commitment to maintaining a domain for this long suggests a long-term business endeavor.

2. Verifiable Contact Information:

• A clear UK telephone number 01282 932054 and a professional email address [email protected] are prominently displayed. Scammers often use fake numbers, untraceable email addresses, or none at all. The use of a domain-specific email address further adds to credibility.
• The presence of active social media links Facebook, Twitter, Instagram, LinkedIn, especially Instagram with recent activity, indicates a public-facing entity that engages with its audience. This level of sustained public interaction is very difficult for scam operations to fake or maintain.

3. Detailed Service Offerings:

• The website provides a comprehensive and detailed list of services, including house removals, commercial moves, packing, dismantling, reassembly, and various storage solutions. This level of specificity reflects a genuine business model with tangible services, not a vague promise of riches typical of scams.

4. WHOIS Data and Security Indicators:

• The WHOIS information is publicly accessible and shows registration through a reputable registrar GoDaddy.com.
• The presence of SSL certificates means the website uses encryption, a standard security practice for legitimate sites.
• The domain is not blacklisted, meaning it hasn’t been flagged by security agencies for malicious activity. Scams often end up on blacklists quickly.

5. Local Focus and Physical Presence Implied:

• The explicit mention of being “based in Burnley, serving East Lancashire and the Ribble Valley” points to a localized business that relies on its reputation within a specific community. Scams tend to operate impersonally and globally to cast a wider net.

Why There Are Still Significant Concerns Not a Scam, but Problematic

While not a scam, the website suffers from critical transparency and legal compliance issues that are highly problematic for customers and reflect poorly on the company’s professionalism and ethical commitment.

1. Absence of Critical Legal Documentation:

• Privacy Policy: This is the most glaring omission. A legitimate business collecting personal information even just names and contact details for a quote is legally and ethically bound to disclose how that data is handled. The lack of a clear, accessible Privacy Policy means users have no idea if their data is shared, stored securely, or used for purposes beyond the stated service. This is a significant breach of trust and potentially illegal under data protection laws like GDPR relevant for UK businesses.
• Terms and Conditions T&Cs / Service Agreement: This is another fundamental absence. Without T&Cs, customers lack a clear understanding of their rights, the company’s responsibilities, payment terms, cancellation policies, dispute resolution procedures, and liability limits. This creates immense risk for the customer, as any issues could be resolved at the company’s discretion with no prior written agreement to reference. This omission signals a lack of professionalism and puts customers in a vulnerable position.

2. Ambiguity of “Award Winning” Claims:

• While the claim of being “Award Winning” is made, the lack of specific, verifiable details e.g., name of the award, awarding body, year, link to the award diminishes its credibility. Legitimate awards are typically publicized with full transparency.

Conclusion on Legitimacy:

Craigatkinsonremovals.com is most likely a real, operating moving and storage business. However, its failure to provide easily accessible and comprehensive Privacy Policy and Terms and Conditions is a severe ethical and practical shortcoming. While not a scam, this lack of transparency can lead to significant issues for customers regarding data privacy, contractual disputes, and clarity on service agreements. For a service that involves personal belongings and financial transactions, this level of missing information is highly problematic. Customers should proceed with extreme caution and demand full written terms before engaging their services.

Craigatkinsonremovals.com Alternatives

When seeking moving and storage services, particularly given the transparency issues noted with Craigatkinsonremovals.com, exploring ethical and reputable alternatives is crucial.

The market offers a wide range of options, from full-service movers to DIY-assisted solutions, each with its own advantages.

The key is to find providers known for their clear policies, strong customer service, and verifiable legitimacy.

Here are some of the best alternatives, emphasizing those with a strong presence in the US and globally, known for their reliability and customer protections.

These companies typically have comprehensive websites with easily accessible legal documents, transparent pricing processes, and established reputations.

1. U-Pack

• Key Features: U-Pack offers “you pack, we drive” moving solutions using ReloCubes or moving trailers. You load your belongings, and they handle the transportation. You pay only for the space you use, which can be cost-effective for long-distance moves. They offer nationwide service across the US and Canada.
• Pros: Very cost-efficient for long-distance moves. you control the packing and loading, ensuring care. flexible delivery and pickup schedules. no driving a large truck yourself. extensive service area.
• Cons: Requires self-packing and loading. not ideal for very short local moves where full-service might be cheaper. no hands-on labor provided by U-Pack itself.
• Why it’s a good alternative: U-Pack is known for its clear pricing, flexible service options, and focus on long-distance moves, providing a reliable and transparent alternative to traditional full-service movers while keeping costs down for those willing to do the packing. Their website has clear terms and conditions.

2. PODS Portable On Demand Storage

• Key Features: PODS delivers a portable storage container to your location. You load it at your own pace, and then they can either transport it to a new location or store it in one of their secure storage facilities. They offer flexible rental periods monthly and various container sizes. Available in the US, Canada, UK, and Australia.
• Pros: Extremely flexible for moving, storage, or home renovations. no rush to load/unload. secure and weather-resistant containers. options for local and long-distance moves. strong brand recognition.
• Cons: Can be more expensive than truck rentals for DIY local moves. space might be limited for very large homes requiring multiple containers. additional costs for delivery and pickup.
• Why it’s a good alternative: PODS excels in flexibility and storage integration. Their transparent pricing structure monthly rentals, separate transport fees and readily available service agreements make them a trustworthy choice for managing moves that require temporary storage or extended loading times.

3. Two Men and a Truck

• Key Features: A franchise system offering local and long-distance moving, packing/unpacking services, junk removal, and storage. They are known for their professional movers and customer service, with a strong emphasis on “Movers Who Care.” Operates across the US, Canada, Ireland, and the UK.
• Pros: Comprehensive range of services. professional and trained moving teams. strong reputation for customer satisfaction. clear communication and upfront pricing. large network of locations.
• Cons: Pricing can be higher for full-service options compared to DIY solutions. availability and specific services may vary by franchise location.
• Why it’s a good alternative: Two Men and a Truck provides a more traditional, full-service moving experience with a focus on professionalism and clear communication. Their extensive network and commitment to customer service mean detailed quotes and accessible terms are standard practice.

4. United Van Lines

• Key Features: One of the largest full-service moving companies, offering residential, corporate, and international relocations. Services include packing, loading, transportation, unpacking, and vehicle shipping. They have a vast agent network across the US and Canada.
• Pros: Extensive network and resources for large and complex moves. highly professional and experienced. comprehensive insurance options. good for corporate relocations and specialized transports.
• Cons: Typically one of the more expensive options. less flexible for small, local moves. coordination can be complex for international moves.
• Why it’s a good alternative: United Van Lines represents the gold standard for full-service moving. Their robust infrastructure, detailed contracts, and clear insurance policies make them a highly reliable and transparent choice for those prioritizing comprehensive service and peace of mind, especially for large or long-distance moves.

5. North American Van Lines

• Key Features: Offers customized moving solutions for residential, corporate, and international moves. Services include custom crating, fragile-only packing, temporary storage, and a range of valuation options. Operates globally.
• Pros: Highly experienced and well-established. flexible service customization. excellent for high-value or fragile items needing special care. strong focus on safe transit.
• Cons: Premium pricing. requires detailed assessments for accurate quotes. not designed for budget-focused moves.
• Why it’s a good alternative: North American Van Lines offers a high level of professionalism and service customization. Their commitment to detailed planning, clear communication, and comprehensive legal documentation ensures a transparent and ethical moving experience, making them a strong contender for those needing specialized or high-end services.

6. Atlas Van Lines

• Key Features: A major player in residential, corporate, and international moving. They work through a network of independent agents, offering packing services, temporary storage, and online move-planning tools. Available across the US and globally through partners.
• Pros: Broad service offerings through a vast agent network. reliable for both local and international needs. focus on customer satisfaction and safety. user-friendly online tools for planning.
• Cons: Pricing can be less upfront, requiring detailed consultations. experience can vary slightly between independent agents. general quotes might not be binding initially.
• Why it’s a good alternative: Atlas Van Lines provides extensive coverage and a wide array of services. Their robust online presence and network of agents generally ensure that customers have access to clear quotes, comprehensive terms, and transparent communication, making them a trustworthy and ethical choice for diverse moving needs.

7. Allied Van Lines

• Key Features: One of the largest moving and storage companies worldwide, offering residential, corporate, and international moving services. They provide full-service packing, fragile-only packing, appliance servicing, and short-term storage.
• Pros: Global reach and extensive network. highly experienced and well-trained staff. comprehensive insurance and valuation options. strong project management for complex moves.
• Cons: Can be among the more expensive options. less flexible for very small or highly localized moves. intricate quoting process for complex international relocations.
• Why it’s a good alternative: Allied Van Lines offers unparalleled scale and experience in the moving industry. Their commitment to detailed planning, robust legal frameworks, and customer support including clear dispute resolution processes makes them a highly ethical and reliable choice for customers seeking comprehensive service and maximum peace of mind.

These alternatives prioritize transparency, customer protection, and verifiable business practices, making them more reliable choices for a significant life event like moving.

Craigatkinsonremovals.com FAQ

What is Craigatkinsonremovals.com?

Craigatkinsonremovals.com is an online presence for a professional removal and storage company based in Burnley, UK, serving East Lancashire and the Ribble Valley.

They offer a range of services including house removals, commercial moves, packing, furniture dismantling and reassembly, and various storage solutions.

Is Craigatkinsonremovals.com a legitimate business?

Yes, Craigatkinsonremovals.com appears to be a legitimate operational business.

Indicators such as its domain age over 5 years, publicly available WHOIS data, active social media presence, and detailed service descriptions suggest it is a real company providing services.

What services does Craigatkinsonremovals.com offer?

Craigatkinsonremovals.com offers house removals, commercial/office removals, packing services, furniture dismantle and reassembly, storage solutions, part loads, and single item removals.

They also specialize in long-distance house removals across the UK.

How can I get a quote from Craigatkinsonremovals.com?

You can request a quote from Craigatkinsonremovals.com by clicking on any of the “Request a quote” buttons on their homepage.

They also offer a “FREE removal survey” to provide a more accurate assessment and quote.

Does Craigatkinsonremovals.com have a physical address?

The website states they are “based in Burnley,” serving specific local areas.

However, a precise physical street address for their office or storage facilities is not prominently displayed on the homepage.

Does Craigatkinsonremovals.com have a Privacy Policy?

No, a readily accessible Privacy Policy is not clearly linked or visible on the Craigatkinsonremovals.com homepage.

This is a significant concern regarding data handling transparency.

Does Craigatkinsonremovals.com have Terms and Conditions T&Cs?

No, easily accessible Terms and Conditions or a comprehensive service agreement are not clearly linked or visible on the Craigatkinsonremovals.com homepage.

This absence means customers may not have a clear understanding of service rules, liabilities, or cancellation policies.

What are the main concerns about Craigatkinsonremovals.com?

The main concerns revolve around the critical absence of easily accessible and comprehensive Privacy Policy and Terms and Conditions on their website.

This lack of transparency regarding legal agreements and data handling is a significant drawback.

How long has Craigatkinsonremovals.com been active online?

The domain Craigatkinsonremovals.com was created on November 11, 2018, making it active for over five years.

Is Craigatkinsonremovals.com on any blacklists?

No, based on the provided domain report, Craigatkinsonremovals.com is not currently blacklisted, indicating it has not been flagged for malicious online activities.

Does Craigatkinsonremovals.com use secure connections SSL?

Yes, the website utilizes SSL certificates as indicated by 28 certificates found on crt.sh, meaning that data transmitted between your browser and their server is encrypted.

What kind of storage solutions does Craigatkinsonremovals.com offer?

They offer short-term and long-term storage options, with unit sizes ranging from 25 sqft to 205 sqft, emphasizing secure and flexible solutions for furniture and belongings.

Does Craigatkinsonremovals.com offer packing services?

Yes, they offer a full house packing service or partial packing, where their professional team packs, itemizes, and wraps your valuable possessions. They also supply packaging materials.

Does Craigatkinsonremovals.com handle long-distance moves?

Yes, they explicitly state that their experienced professionals specialize in long-distance house removals across the UK.

How can I contact Craigatkinsonremovals.com?

You can contact them by telephone at 01282 932054 or via email at [email protected].

Are there customer testimonials on Craigatkinsonremovals.com?

The homepage has a section titled “What our Customers say…,” indicating they feature testimonials, although direct reviews are not immediately displayed without further navigation.

Does Craigatkinsonremovals.com have social media presence?

Yes, they have links to their profiles on Facebook, Twitter, Instagram, and LinkedIn, indicating an active presence on these platforms.

What is the “Gold Package Removals” mentioned on the site?

The “Gold Package Removals” is described as a bespoke service designed so that customers “do not have to lift a finger from start to finish from the packing to the unloading,” implying a premium, all-inclusive moving experience.

What should I do if I have a dispute with Craigatkinsonremovals.com?

Given the absence of accessible Terms and Conditions on their website, you would need to contact them directly via phone or email to discuss any disputes.

Always retain all communications and documentation related to your service.

Why is having a Privacy Policy and Terms and Conditions important for a moving company’s website?

A Privacy Policy is crucial for legal compliance and user trust, detailing how personal data is collected and used.

Terms and Conditions define the scope of services, liabilities, payment terms, and dispute resolution, protecting both the customer and the company by providing clear contractual rules.

Their absence creates significant uncertainty and risk for customers.