Ovisremovals.co.uk Reviews

Based on looking at the website, Ovisremovals.co.uk appears to be a London-based removal service offering a comprehensive range of relocation solutions for both residential and commercial clients.

The site emphasizes ease of relocation, professional service, and customer satisfaction, citing a 92% satisfaction rate.

They highlight features like complete cargo and liability coverage, tailored business relocations, professional packing assistance, and efficient transportation logistics, aiming to provide a stress-free moving experience within London and surrounding areas.

When considering a removal service like Ovi’s Removals, it’s crucial to look beyond just the marketing claims and delve into the specifics of their offerings, customer feedback, and operational details.

This review aims to break down what Ovisremovals.co.uk presents, examining their services, processes, and what potential customers should expect based on the information provided on their homepage.

Understanding these elements can help you make an informed decision when planning your next move, ensuring your belongings are handled with care and efficiency.

Find detailed reviews on Trustpilot, Reddit, and BBB.org.

IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

Understanding Ovisremovals.co.uk’s Core Offerings

Ovisremovals.co.uk positions itself as a full-service removal company, aiming to simplify the often-complex process of relocation.

They cater to a broad spectrum of needs, from individual items to full household or office moves.

Their core services are designed to cover every stage of the moving journey, from initial packing to final placement.

Residential Relocation Services

Ovi’s Removals states they excel in “hassle-free home removals, customized to your needs.” This suggests a personalized approach, recognizing that every residential move is unique.

• Tailored Solutions: The website mentions “seasoned Move Managers meticulously organize your move for a smooth transition.” This implies a dedicated point of contact who will oversee the entire process, potentially providing a higher level of service and coordination.
• Free Survey and Fixed-Price Quote: They offer a “free survey” and a “personalized fixed-price quote valid for 60 days.” This is a significant advantage, as a fixed price helps prevent hidden costs and provides financial clarity, while a 60-day validity period offers ample time for planning.
• Expert Handling: The promise to “trust our experts for a top-notch moving experience” suggests a focus on professionalism and careful handling of personal belongings. Given that home removals often involve sentimental and valuable items, this assurance is key.

Office Relocations and Business Moves

Recognizing the distinct challenges of commercial moves, Ovi’s Removals provides specialized services for businesses.

• Streamlined Business Removals: They claim to offer “streamlined business removals, office relocation, and disruption-minimizing removals insurance.” Minimizing disruption is critical for businesses to maintain continuity.
• Expert Team for Seamless Moves: The site states, “Our expert team ensures a seamless move, maintaining staff and customer satisfaction.” This highlights their understanding of the complexities involved in moving an entire office, including IT equipment, furniture, and confidential documents, while ensuring minimal impact on operations.
• Flexibility, Transparency, and Value: Ovi’s Removals promises “flexibility, transparency, and great value” for office relocation services. These are crucial factors for businesses operating on budgets and strict timelines.

Additional Services for a Complete Moving Solution

Beyond basic transportation, Ovi’s Removals offers several supplementary services that can significantly enhance the moving experience.

• Professional Packing Assistance: This service is highlighted as “carefully pack your belongings, label boxes, and disassemble furniture if needed.” Professional packing can save considerable time and reduce the risk of damage during transit. The mention of disassembling furniture is particularly helpful for bulky items.
• Storage Solutions: Ovi’s Removals “partners with leading companies to provide secure, clean, and dry storage in London and nearby regions.” They offer both short and long-term options with CCTV surveillance and central monitoring. This is ideal for those who need temporary storage during a move, decluttering, or for long-term solutions.
• Decluttering Support: A unique offering is “Decluttering Support: Let us assist in the collection and proper disposal of unneeded items or furniture during your pre-move or post-move phase.” This service can be incredibly beneficial for reducing the volume of items to be moved and ensuring responsible disposal.
• Dismantling & Reassembling: This specific service, “Dismantling & Reassembling of items that cannot be transported as they are,” directly addresses the logistical challenges of large furniture or complex installations.
• Furniture Protection: “Safeguarding all furniture items with protective coverings throughout the moving procedure” emphasizes their commitment to minimizing damage to valuable possessions.
• Early Supply Drop-off: The “timely delivery of essential packing materials” helps clients get a head start on packing, which is a common stress point in any move.

The Ovisremovals.co.uk Process: How Does It Work?

Understanding the operational flow of a removal company is key to assessing their efficiency and reliability.

Ovi’s Removals outlines a three-step process: Packing, Moving, and Unloading.

Step 1: Packing

The initial phase involves preparing belongings for transit.

Ovi’s Removals describes this as: “Ovi’s Removals team will carefully pack your belongings, label boxes, and disassemble furniture if needed.” Cslconstruction.co.uk Reviews

• Professionalism in Packing: The emphasis on “carefully pack” and “label boxes” suggests a methodical approach to ensure items are secure and easily identifiable at the destination. Proper labeling is often underestimated but vital for efficient unpacking.
• Furniture Disassembly: The inclusion of furniture disassembly services is a significant value-add, particularly for large or complex items that cannot be moved whole. This saves clients the hassle and potential damage from attempting it themselves.
• Materials and Techniques: While not explicitly detailed on the homepage, professional packing typically involves using appropriate materials boxes, bubble wrap, packing paper, tape and techniques to protect various types of items, from fragile glassware to heavy books.

Step 2: Moving Transportation Logistics

This step covers the actual transportation of items from the old location to the new.

“Your items will be transported to your new location, ensuring the safety and security of your possessions throughout the journey.”

• Efficient Transportation Logistics: The website highlights “Efficient Transportation Logistics,” which implies optimized routes, timely execution, and appropriate vehicle selection based on the volume and type of goods.
• Safety and Security: The commitment to “ensuring the safety and security of your possessions” is paramount. This is often backed by experienced drivers, well-maintained vehicles, and careful loading/unloading practices.
• Coverage and Insurance: Crucially, the website mentions “Complete Cargo and Liability Coverage” and “removals insurance.” This provides a layer of protection against unforeseen circumstances, giving clients peace of mind. It’s always advisable for customers to review the specifics of this coverage.

Step 3: Unloading Direct Placement

The final step involves placing items in their designated rooms at the new location, completing the relocation.

“Direct placement of items in their designated rooms, unpacking gradually, and reassembling furniture.”

• Strategic Unloading: “Direct placement of items in their designated rooms” is a thoughtful service that significantly eases the post-move chaos. Instead of having boxes piled in one area, items are placed where they belong, streamlining the unpacking process.
• Gradual Unpacking: While the service states “unpacking gradually,” it likely refers to the assistance provided by the removal team in placing boxes and potentially larger items. Full unpacking services are typically an additional offering not detailed here, but the direct placement itself is a major help.
• Furniture Reassembly: The reassembly of furniture that was disassembled for transport is another valuable service. This saves clients time and effort, especially for items that are complex or require specialized tools.

Customer Experience and Trust Factors

Any service-based business relies heavily on customer satisfaction and trust.

Ovisremovals.co.uk attempts to build this trust through various claims and testimonials on its homepage.

Customer Satisfaction Rate

The website prominently features a “92% customer satisfaction rate.” While this is a strong claim, without external audit or specific methodology, it’s hard to verify independently.

However, it indicates a strong internal focus on client happiness.

Customer Referrals and Population Reach

The presence of “ss Customer Referrals,” “ss Population Reach,” and “ss Satisfied Customers” on the homepage, while presented as visual icons, suggests they track these metrics.

Specific numbers for these would add more credibility. Vapegala.co.uk Reviews

For example, knowing how many referrals they get or the actual population they serve e.g., number of postcodes in London would provide concrete data.

Testimonials

The website includes three customer reviews:

• “We used Ovi’s Removals for our last move and will never use cardboard again!” – Alexander Aronowitz
• “I just finished my third move with Ovi’s Removals and they are truly the best!.” – Marceline Anderson
• “These are awesome! The boxes make it super easy and efficient to pack and move!” – Francois Mercer

These testimonials are positive, focusing on ease of use, efficiency, and satisfaction.

The mention of “never use cardboard again” and “the boxes make it super easy” suggests that Ovi’s Removals might be utilizing specialized, perhaps reusable, packing containers, which is a differentiator.

While testimonials are helpful, a larger volume and presence on independent review platforms like Trustpilot which is mentioned in the header, albeit with “Trustpilot 02045153793” rather than a star rating or link would provide a more robust picture of customer sentiment.

Family-Run Business Ethos

Ovi’s Removals states, “Ovi’s Removal is a family run removal service.” They claim to have “over 7 years of experience collaborating with top local removal firms” and are “now dedicated to delivering personalized and efficient service to all customers.”

• Personalized Service: The family-run aspect often translates to a more personal touch and a stronger commitment to individual customer satisfaction, as opposed to larger, more corporate entities.
• Experience & Expertise: Seven years of experience, even if initially in collaboration with other firms, suggests a solid foundation in the industry. The claim of “each of our enthusiastic staff members possesses the skills needed to make your move stress-free and efficient” points to trained and capable personnel.
• Cost-Effectiveness: They pride themselves on “offering professional and cost-effective services.” This is a key selling point for many customers, balancing quality with affordability.

Geographical Coverage and Accessibility

Understanding where Ovi’s Removals operates is crucial for potential clients.

The website explicitly states they offer “removals insurance for added peace of mind.

When you need removal services in London, Ovi’s Removals has you covered.”

Primary Service Area: London

Their consistent emphasis on “London” indicates their primary operational hub and service area. Mazumamoney.co.uk Reviews

This local focus can be an advantage, as local movers often have better knowledge of city logistics, traffic patterns, and regulations, leading to more efficient moves within the urban environment.

Storage Service Reach

While their removal services focus on London, their “Storage Service” section mentions partnering with companies “to provide secure, clean, and dry storage in London and nearby regions.” This suggests that their storage solutions might extend slightly beyond the immediate London area, providing more flexibility for clients who need off-site storage.

Contact and Quote Accessibility

Ovi’s Removals provides multiple channels for contact and obtaining a quote:

• Phone Number: Prominently displayed: “02045153793.”
• Email: “[email protected].”
• Online Quote Form: A “GET A QUOTE” button and a “Service Information Request” form where customers can select their preference house move, office relocation, storage and provide contact details. They promise, “Our team will promptly process your information and reach out to you. Expect a call from us soon!”
• WhatsApp: “Ask on WhatsApp!” indicates a modern and convenient communication channel, allowing for quick inquiries.

These multiple contact options enhance accessibility for potential clients, making it easier to get information and initiate the moving process.

Pricing and Quotes: Transparency and Value

Pricing is often a decisive factor for customers choosing a removal service.

Ovi’s Removals highlights “competitive pricing” and “accurate quotes.”

Fixed-Price Quote

For house removals, they specifically offer a “personalized fixed-price quote valid for 60 days.” This is a significant positive.

Fixed quotes remove the uncertainty of hourly rates or hidden fees that can inflate the final cost.

A 60-day validity period is also generous, providing ample time for clients to plan and compare.

Competitive Pricing

While “competitive pricing” is a common marketing term, it implies that Ovi’s Removals aims to offer rates that are attractive when compared to other removal companies in London. Cityfibre.com Reviews

This suggests they are aware of market rates and strive to provide good value for their services.

Free Quote and Survey

The availability of a “free quote” and “free survey” means customers can get an estimate without any upfront financial commitment.

A physical survey, particularly for larger moves, is crucial for an accurate quote as it allows the removal company to assess access points, volume of items, and any special requirements.

Key Takeaways for Potential Customers

Based on the information presented on Ovisremovals.co.uk’s homepage, there are several key takeaways for individuals or businesses considering their services.

Strengths Identified from the Website

• Comprehensive Service Range: From packing and disassembling to transportation and reassembly, along with storage and decluttering, they offer a wide array of services.
• Customer-Centric Approach: Emphasis on “customized needs,” “personalized service,” and a stated 92% customer satisfaction rate.
• Transparent Quoting: The fixed-price quote valid for 60 days and free surveys are strong points for financial clarity.
• Insurance Coverage: “Complete Cargo and Liability Coverage” and “removals insurance” provide peace of mind.
• Local London Expertise: Their focus on London suggests familiarity with the city’s unique logistical challenges.
• Multiple Contact Channels: Phone, email, online form, and WhatsApp offer convenient ways to get in touch.
• Family-Run Ethos: This often translates to more personalized attention and care.

Areas for Further Inquiry for a potential customer

While the website provides a solid overview, a discerning customer might want to delve deeper into specific aspects:

• Insurance Details: What exactly does “Complete Cargo and Liability Coverage” entail? What are the limits, deductibles, and exclusions?
• Packing Materials: While positive testimonials mention “boxes,” more specifics on the type of packing materials used e.g., reusable crates, specific grades of cardboard, specialty wraps would be beneficial.
• Staff Training: While they mention “enthusiastic staff members possess the skills,” details on their training programs for handling delicate items, lifting techniques, and customer service would add confidence.
• Vehicle Fleet: Information on the types and sizes of vehicles available could help customers visualize how their move will be handled, especially for very large or very small moves.
• Storage Partners: Knowing which “leading companies” they partner with for storage could allow customers to research those facilities directly.
• Environmental Practices: Given current trends, information on any eco-friendly practices e.g., recycling packing materials, optimizing routes to reduce emissions could be a bonus.

In summary, Ovisremovals.co.uk presents itself as a professional, experienced, and customer-focused removal service in London.

Their detailed description of services, transparent quoting, and commitment to customer satisfaction makes them a compelling option for those seeking a reliable moving partner.

The testimonials, while few, are positive and highlight specific benefits, suggesting a positive customer experience.

Ensuring a Smooth Transition: Tips from Ovisremovals.co.uk’s Perspective

A successful move isn’t just about hiring a removal company.

It’s also about effective collaboration between the client and the service provider. Esurv.co.uk Reviews

Ovi’s Removals touches upon key steps that imply a certain level of preparedness from the client’s side, too.

Preparing for Your Move with Ovi’s Removals

The website implicitly suggests that while they handle the heavy lifting and logistical complexities, a well-prepared client contributes significantly to a “stress-free transition.”

• Early Planning and Communication: The offer of a “free survey” and a fixed-price quote valid for 60 days encourages early engagement. Communicating specific needs, access challenges, or delicate items well in advance allows Ovi’s Removals to plan effectively.
• Decluttering Before the Move: The “Decluttering Support” service explicitly promotes disposing of unneeded items. This is a crucial step for clients to undertake before packing begins, as it reduces the volume of items to be moved, potentially lowering costs and simplifying the entire process.
• Utilizing Provided Packing Materials: The positive customer review about “awesome boxes” and “super easy and efficient to pack” implies that using their provided packing materials, or adhering to their packing guidelines, can significantly streamline the packing process.
• Being Present and Accessible: While not explicitly stated, successful moves often require the client to be available for questions, decisions, and to oversee the process, especially during unloading when items are placed in designated rooms.

The Role of Move Managers in Orchestration

The mention of “seasoned Move Managers” for house removals suggests a structured approach to project management within the moving process.

• Single Point of Contact: A Move Manager typically serves as the primary point of contact for the client, simplifying communication and ensuring all aspects of the move are coordinated seamlessly.
• Problem Solving: These managers are often responsible for anticipating and addressing potential issues, such as challenging access points, unexpected delays, or special handling requirements for unique items.
• Ensuring Adherence to Plan: The Move Manager’s role is to ensure that the agreed-upon plan is executed efficiently, maintaining schedules and minimizing disruptions. Their experience is key in navigating the unpredictable nature of removals.

Addressing Specific Concerns: What to Ask

While Ovisremovals.co.uk’s homepage is informative, a proactive customer will always have specific questions.

Here are a few based on common moving concerns and what the website hints at:

Valuables and Fragile Items

• Specialized Packing: Beyond general packing, do they offer specialized crating or packing for highly valuable items like artwork, antiques, or podcastal instruments? What are the specific techniques and materials used for these?
• Insurance for High-Value Items: Is there additional insurance for items exceeding a certain value? What is the claims process like if damage occurs?
• Client Participation: For extremely fragile items, is the client expected to pack them or supervise the packing process?

Access and Property Protection

• Difficult Access: For properties with narrow staircases, no lifts, or restrictive access points, what is their protocol? Do they conduct a pre-move survey to identify these issues?
• Property Protection: Do they use floor coverings, door protectors, or banister guards to prevent damage to the property during the move? This is crucial, especially for rented properties or newly renovated homes.

Schedule and Flexibility

• Timelines: For larger moves, do they provide a detailed timeline or schedule for each phase packing, loading, transport, unloading?
• Contingency Plans: What happens in case of unexpected delays, such as traffic issues, vehicle breakdown, or unforeseen circumstances? Do they have backup vehicles or teams?
• Weekend/Evening Moves: Do they offer services outside of standard business hours, and does this incur additional costs?

Payment and Cancellation Policies

• Payment Structure: How is payment typically structured? Is a deposit required? When is the final payment due?
• Cancellation Policy: What are the terms and conditions for cancelling or rescheduling a move, and are there any penalties?

By asking these types of questions, potential clients can gain a deeper understanding of Ovi’s Removals’ operational specifics and ensure that their services align perfectly with their individual needs and expectations.

The information on their website lays a strong foundation, but a detailed conversation will always be beneficial for a seamless move.

Comparing Ovisremovals.co.uk to the Broader Removal Industry Landscape

To truly gauge Ovisremovals.co.uk’s standing, it helps to contextualize their offerings within the larger removal industry in London and the UK.

The market is highly competitive, ranging from large national chains to small independent operators.

Market Positioning: Local Expertise vs. National Reach

Ovi’s Removals clearly positions itself as a local London removal service, emphasizing its familiarity with the city. This contrasts with large national or international removal companies that offer extensive networks but might lack the localized nuance. Heinnie.com Reviews

• Advantages of Local Focus:
  • Knowledge of Local Logistics: Better understanding of London’s traffic, parking restrictions, specific building access rules, and council regulations. This can translate to more efficient and timely moves.
  • Personalized Service: Often, smaller, local companies, especially “family-run” ones, can offer a more personal and flexible approach, tailoring services more precisely to individual client needs.
  • Accountability: Being locally based often means greater direct accountability and easier communication, as the decision-makers are typically close by.
• Considerations:
  • Limited Reach: While excellent for London moves, they might not be the ideal choice for inter-city or international relocations, unless they specifically offer those services which is not prominently featured on the homepage.
  • Capacity: Smaller companies might have fewer resources e.g., fewer vehicles, smaller teams for very large or complex moves compared to national giants. However, Ovi’s Removals’ statement about moving “from a small flat to a grand mansion, from single items to full house” suggests they aim to cater to a wide range of move sizes.

Service Breadth: Comprehensive vs. Basic

Ovi’s Removals appears to offer a comprehensive suite of services, going beyond just transportation. This aligns with modern customer expectations for a “one-stop shop” moving solution.

• Value-Added Services: Services like professional packing, furniture dismantling/reassembly, decluttering support, and storage solutions are significant value additions. Many basic removal companies only offer transportation. These services reduce the client’s burden and increase the overall convenience.
• Removals Insurance: Explicit mention of “removals insurance” and “Complete Cargo and Liability Coverage” is a professional standard that not all small operators explicitly highlight or include as comprehensively. This commitment to security and peace of mind is crucial.

Technology and Communication

The inclusion of “Ask on WhatsApp!” alongside traditional phone and email demonstrates a willingness to embrace modern communication methods, catering to different client preferences.

This is a positive indicator of responsiveness and accessibility.

Review and Reputation Management

While the website features internal testimonials and mentions “Trustpilot” in its header, the actual Trustpilot score or link is not present.

A professional company would typically showcase their strong aggregate ratings prominently.

For a company claiming a “92% customer satisfaction rate,” a robust online presence with numerous positive reviews would naturally follow.

Potential customers are advised to search for “Ovisremovals.co.uk reviews” on these external platforms to gain a broader perspective beyond the curated testimonials on their own site.

Compliance and Accreditations

The website doesn’t explicitly mention any industry accreditations e.g., British Association of Removers – BAR. While not mandatory for all removal companies, such accreditations often signify adherence to industry standards, codes of conduct, and provide an additional layer of consumer protection.

However, a “family-run” business might prioritize personalized service over formal accreditations, especially if their operational size doesn’t warrant it or if their established reputation within the local community suffices.

In conclusion, Ovisremovals.co.uk presents itself as a strong contender in the London removal market, particularly for those seeking a comprehensive, personalized, and insured service. Hobbies.co.uk Reviews

Their emphasis on a fixed-price quote and value-added services differentiates them from basic “man with a van” operations.

However, like with any service provider, a deeper dive into their insurance specifics, detailed service agreements, and independent customer reviews would be prudent for any potential client.

Navigating the Quotation Process with Ovisremovals.co.uk

The process of getting a quote is a client’s first substantial interaction with a removal company, and Ovisremovals.co.uk appears to streamline this with a few key features.

The “Get a Quote” Mechanism

The website prominently displays “GET A QUOTE” buttons and a “Service Information Request” section.

This funnel is designed to capture client interest and initiate the assessment process.

• Preference Selection: Clients can select their service needs: “house moves,” “office relocations,” or “storage services.” This pre-qualifies the inquiry, allowing Ovi’s Removals to direct it to the appropriate specialist.
• Information Gathering: The form requests “full name and contact number.” This minimalist approach aims to reduce friction, encouraging more inquiries. The promise that “our London movers will promptly connect with you” suggests a quick follow-up.
• Specialist Connection: The claim that “Our specialists are ready to offer precise quotes” implies that the initial contact will lead to a more detailed discussion or survey, which is necessary for accurate pricing.

The Importance of the Free Survey

For house removals, Ovi’s Removals explicitly mentions a “free survey.” This is a critical component for both the customer and the removal company.

• Accuracy of Quote: A survey allows the removal team to visually assess:
  • Volume and Type of Goods: The exact quantity of items, including bulky furniture, fragile items, and special equipment.
  • Access Challenges: Stairs, narrow hallways, parking availability, elevator access, and distance from the property to the vehicle.
  • Special Requirements: Pianos, large safes, delicate artwork, or items needing dismantling/reassembly.
• Risk Assessment: The survey helps the company identify potential risks, allocate appropriate resources e.g., number of movers, size of vehicle, and plan logistics, which directly impacts the accuracy of the fixed-price quote.
• Client Confidence: For the client, a survey provides an opportunity to discuss specific concerns, ask questions, and gauge the professionalism of the team, fostering confidence in the chosen service.

Understanding the Fixed-Price Quote Validity

The “personalized fixed-price quote valid for 60 days” is a significant advantage, offering financial predictability.

• Budgeting Certainty: Knowing the exact cost upfront helps clients budget effectively without fear of escalating charges. This is especially valuable for large moves where costs can quickly add up.
• Flexibility in Planning: The 60-day validity period provides ample time for clients to finalize their moving dates, compare offers, and make an informed decision without feeling rushed. This flexibility is often appreciated in the dynamic process of buying or renting property.
• Terms and Conditions: While the website highlights the benefits, it’s always advisable for clients to inquire about the exact terms and conditions associated with the fixed quote. For instance, what happens if the inventory changes significantly, or if there are unforeseen delays on the client’s end?

Beyond the Move: Storage and Decluttering Services

The additional services offered by Ovi’s Removals, particularly storage and decluttering, reflect an understanding of the broader ecosystem surrounding relocation.

Secure Storage Solutions

• Partnerships: “Ovi’s Removals partners with leading companies to provide secure, clean, and dry storage in London and nearby regions.” This indicates they leverage specialized storage facilities, which typically offer higher security and environmental controls than general self-storage units.
• Security Features: “CCTV surveillance and central monitoring for added security” are essential features for any storage facility. This reassures clients that their belongings are protected.
• Flexibility: Offering “short and long-term needs” caters to various scenarios, from temporary storage during a move transition to longer-term solutions for decluttering or downsizing.
• Convenience: The ability to arrange storage through the same company handling the move simplifies logistics for the client, avoiding the need to coordinate with multiple service providers.

Decluttering Support

This service is a forward-thinking offering that goes beyond just moving items.

• Addressing Pre-Move Overwhelm: “Let us assist in the collection and proper disposal of unneeded items or furniture during your pre-move or post-move phase.” Many people accumulate items they no longer need, and the process of decluttering can be daunting. Professional assistance here is invaluable.
• Responsible Disposal: While the term “proper disposal” is used, clients should inquire about the specifics. Does this mean recycling, donation, or landfill? A company that prioritizes environmentally responsible disposal methods would be highly appealing to many clients.
• Post-Move Assistance: Offering post-move decluttering is also useful, as sometimes items are moved to the new location only to realize they are still not needed. This service provides a solution for immediate post-move organization.

These additional services demonstrate Ovi’s Removals’ commitment to providing a holistic relocation experience, acknowledging that moving involves more than just transporting boxes. Continal.co.uk Reviews

They aim to simplify multiple facets of the moving journey, from initial preparation to post-move organization.

3. Frequently Asked Questions

What services does Ovisremovals.co.uk offer?

Ovisremovals.co.uk offers a comprehensive range of removal services including residential relocations, office relocations, professional packing assistance, efficient transportation logistics, and secure storage solutions.

They also provide additional services like decluttering support, furniture dismantling and reassembly, furniture protection, and early packing material drop-off.

Does Ovisremovals.co.uk provide insurance for moves?

Yes, Ovisremovals.co.uk states they offer “Complete Cargo and Liability Coverage” and “removals insurance” for added peace of mind, ensuring the safety and security of your possessions throughout the journey.

How can I get a quote from Ovisremovals.co.uk?

You can get a quote by filling out the “Service Information Request” form on their website, contacting them via phone at 02045153793, emailing [email protected], or by sending a message via WhatsApp.

Is the quote from Ovisremovals.co.uk a fixed price?

Yes, for house removals, Ovisremovals.co.uk offers a “personalized fixed-price quote valid for 60 days” after a free survey.

This helps ensure transparency and predictability in pricing.

Does Ovisremovals.co.uk conduct pre-move surveys?

Yes, for house removals, they offer a “free survey” to accurately assess your moving needs and provide a precise quote.

What areas does Ovisremovals.co.uk serve?

Ovisremovals.co.uk primarily serves London for removal services, and their storage partners provide facilities in London and nearby regions.

What is Ovisremovals.co.uk’s customer satisfaction rate?

The website claims a “92% customer satisfaction rate,” indicating a strong focus on client happiness and quality service. Nextstoprelocation.com Reviews

Does Ovisremovals.co.uk help with packing?

Yes, Ovisremovals.co.uk offers professional packing assistance, where their team will carefully pack your belongings, label boxes, and disassemble furniture if needed.

Can Ovisremovals.co.uk help with furniture dismantling and reassembly?

Yes, Ovisremovals.co.uk offers a service for “Dismantling & Reassembling of items that cannot be transported as they are.”

What kind of storage solutions does Ovisremovals.co.uk provide?

Ovisremovals.co.uk partners with leading companies to provide secure, clean, and dry storage in London and nearby regions, suitable for both short and long-term needs, with CCTV surveillance and central monitoring.

Does Ovisremovals.co.uk offer decluttering support?

Yes, they offer “Decluttering Support” to assist in the collection and proper disposal of unneeded items or furniture during your pre-move or post-move phase.

How experienced is Ovisremovals.co.uk?

Ovi’s Removals states they have “over 7 years of experience collaborating with top local removal firms” and are now dedicated to providing personalized service.

Are the staff at Ovisremovals.co.uk trained professionals?

The website states that “each of our enthusiastic staff members possesses the skills needed to make your move stress-free and efficient,” implying a level of professional training.

What makes Ovisremovals.co.uk different from other removal companies?

Ovisremovals.co.uk highlights its family-run ethos, personalized service, 92% customer satisfaction rate, fixed-price quotes, comprehensive additional services like decluttering and specialized packing materials, and focus on London expertise.

How does Ovisremovals.co.uk handle delicate or fragile items?

While the website mentions “carefully pack your belongings” and “Furniture Protection,” it’s advisable to discuss specific delicate items during the free survey to understand their specialized handling procedures and insurance coverage.

Can Ovisremovals.co.uk provide packing materials?

Yes, the website mentions “Early Supply Drop-off: We offer timely delivery of essential packing materials,” and customer testimonials praise their “boxes” for ease of use.

What is the process for an office relocation with Ovisremovals.co.uk?

Ovisremovals.co.uk provides “streamlined business removals” for office relocations, focusing on minimizing disruption and ensuring a seamless move, with expert teams and removals insurance. Motorhomeescapes.co.uk Reviews

Is Ovisremovals.co.uk a family-run business?

Yes, the website proudly states, “Ovi’s Removal is a family run removal service.”

Does Ovisremovals.co.uk offer services for very large or very small moves?

Yes, Ovi’s Removals claims to handle moves “from a small flat to a grand mansion, from single items to full house,” indicating their capacity to cater to various move sizes.

What payment methods does Ovisremovals.co.uk accept?

While not explicitly detailed on the homepage, customers should inquire about accepted payment methods e.g., bank transfer, credit/debit card when receiving their quote.