
Yes, Myexpattaxes.com appears to be a legitimate and well-established service for US expat tax preparation.
Several indicators on their website and through public records point towards a credible and professionally run operation rather than a scam or a fly-by-night venture.
Verification of Business Information
- WHOIS Data: The WHOIS information for myexpattaxes.com shows a creation date of 2017-11-13T11:56:24Z, indicating that the domain has been active for several years. The registrar is IONOS SE, a well-known and reputable domain registrar. The domain’s updated date of 2024-11-14T08:12:54Z and registry expiry date of 2025-11-13T11:56:24Z suggest active maintenance and a long-term plan for the website. The presence of DNSSEC also adds a layer of security, protecting against certain types of cyber attacks.
- Physical Presence/Team: The website mentions Nathalie Goldstein as the CEO and founder, an EA (Enrolled Agent) and MSc. An Enrolled Agent is a tax professional authorized by the IRS to represent taxpayers before the IRS. This credential adds significant legitimacy. The “The Team” and “Our Story” sections on the website likely provide more details about the individuals behind the company, fostering transparency. Reputable businesses often have identifiable leadership and teams.
- Awards and Recognition: The claim of being “#1 Awarded Best US Expat Tax Software” suggests external recognition, further bolstering their credibility. While the specific awarding body isn’t immediately detailed on the homepage, such claims typically reflect legitimate accolades within the industry.
Professional Affiliations and Compliance
- IRS Enrolled Agents and CPAs: The website mentions that their tax tips are “verified by IRS Enrolled Agents and CPAs.” This indicates that their content and, presumably, their services, adhere to professional standards and IRS guidelines. This is a critical indicator for any tax service.
- GDPR Compliance: Myexpattaxes.com explicitly states its software is “compliant with European Union General Data Protection Regulation.” GDPR is a stringent data privacy regulation, and compliance signifies a commitment to protecting user data at a high level. This is a strong positive for legitimacy, especially for a service operating globally.
- Tax Compliance Guarantee: Their promise of “100% Tax compliant no matter how complex the return” is a significant assurance. While no service can guarantee audit proofing, guaranteeing compliance means they stand by the accuracy and legality of their prepared returns.
User Testimonials and Social Proof
- Volume of Positive Reviews: The website highlights “4,000+ 5-star reviews on Google and Trustpilot” and “27,000 active users.” This large volume of positive feedback across independent platforms like Trustpilot (a widely respected consumer review site) is a very strong indicator of legitimacy and customer satisfaction. Scammers rarely achieve such widespread positive public sentiment on verifiable external sites.
- Social Media Presence: The active links to Facebook, LinkedIn, Instagram, and YouTube, coupled with a Facebook Group for support, show a robust and active online presence. Legitimate businesses use social media for engagement and support, whereas fraudulent operations tend to have minimal or poorly maintained social profiles.
Service Offerings and Transparency
- Clear Pricing Structure: Myexpattaxes.com provides clear, flat-rate pricing for its three service tiers (Base, Reviewed, Premium). Transparency in pricing is a hallmark of legitimate services. The “Start for free” option further reinforces trustworthiness, allowing users to experience the service before payment.
- Comprehensive Resources: The extensive array of free resources, including tax guides, tips, webinars, and calculators, demonstrates a commitment to educating their users. Scammers typically do not invest in providing such comprehensive educational content.
- Defined Process: The “How MET Works” section clearly outlines a 6-step process for filing taxes. This clarity and structured approach are characteristic of well-organized, legitimate service providers.
Based on the cumulative evidence from their website content, transparent business information (WHOIS data), professional affiliations, security measures, and significant positive social proof, Myexpattaxes.com indeed appears to be a legitimate and reliable service for US expats needing tax assistance.
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