earthbroadband.com FAQ

What is Earthbroadband.com?

Earthbroadband.com is a UK-based internet service provider that offers various broadband packages, from 80Mb to 1GB speeds, with a unique selling proposition of planting mangrove trees in Madagascar for every customer to support environmental conservation.

Is Earthbroadband.com a legitimate company?

Earthbroadband.com appears to be an operational company based on positive Trustpilot reviews and service offerings.

However, it lacks full corporate transparency on its website, with no clear “About Us” section or readily accessible legal documents like Terms and Conditions or a Privacy Policy, which raises concerns about comprehensive legitimacy from a consumer protection standpoint.

What speeds does Earthbroadband.com offer?

Earthbroadband.com offers four main speed tiers: Seedling (80Mb down/76Mb actual), Sapling (115Mb down/109Mb actual), Grove (550Mb down/523Mb actual), and Forest (1GB down/950Mb actual). 1-win.ng Review

What network does Earthbroadband.com use?

Earthbroadband.com explicitly states that it uses the Openreach network, which is the largest wholesale broadband network in the UK, covering over 96.5% of the country.

Does Earthbroadband.com require a phone line?

No, Earthbroadband.com advertises that its broadband plans do not require a phone line, which is a modern and convenient feature for many users.

How long are Earthbroadband.com contracts?

All broadband plans offered by Earthbroadband.com come with a 24-month contract length.

How does Earthbroadband.com help the environment?

Earthbroadband.com pledges to plant one mangrove tree in Madagascar every month for each customer through its “trusted reforestation partners,” aiming to protect biodiversity and create local opportunities.

Can I track my environmental impact with Earthbroadband.com?

Yes, Earthbroadband.com states that customers can download their dedicated mobile app to track their environmental impact, view bills, and access 24/7 support. Is 1-win.ng Worth It?

What is the typical installation time for Earthbroadband.com?

According to their FAQs, it typically takes two weeks to connect your service once you sign up with Earthbroadband.com.

Does Earthbroadband.com provide a router?

Yes, all Earthbroadband.com plans include a “Gigabit router,” which is designed to be “plug-in and go” for easy self-installation.

How easy is it to switch to Earthbroadband.com?

Earthbroadband.com claims that switching is easy and hassle-free, and they will even notify your old provider about the move if they use the same Openreach network.

Where can I find Earthbroadband.com customer reviews?

While Earthbroadband.com features testimonials on its homepage, for independent reviews, you would typically look at platforms like Trustpilot, where Earthbroadband.com holds a strong “Excellent” rating.

Are there any early termination fees with Earthbroadband.com?

Information regarding early termination fees is not clearly stated on the homepage or in readily accessible legal documents. 1-win.ng Pricing

You would need to inquire directly with their customer service or refer to the full terms and conditions provided upon sign-up.

Does Earthbroadband.com offer symmetrical speeds?

The advertised speeds (e.g., 80Mb down / 76Mb actual, 1GB down / 950Mb actual) imply asymmetric speeds, which means download speeds are significantly faster than upload speeds, typical for residential broadband.

Symmetrical speeds are usually explicitly stated and commonly offered by full-fiber providers with their own independent networks.

What kind of customer support does Earthbroadband.com offer?

Earthbroadband.com highlights 24/7 support available through its dedicated mobile app.

Direct phone numbers or email addresses are not prominently displayed on the homepage. Lasta.app Reddit Discussions – What Real Users Think

Can I get Earthbroadband.com anywhere in the UK?

Earthbroadband.com states it uses the Openreach network, which covers over 96.5% of the UK.

However, specific fiber speeds may vary by exact location within the Openreach footprint.

You need to check speeds in your area on their website.

What are the main benefits of using Earthbroadband.com?

The main benefits include fast broadband speeds, a simple switching process, competitive pricing, the inclusion of a Gigabit router, and a direct environmental contribution through monthly tree planting.

How does Earthbroadband.com compare to major UK broadband providers?

Earthbroadband.com competes on price and its environmental mission, using the same Openreach network as major players like BT, Sky, and TalkTalk. 1-win.ng Review & First Look

While it offers similar speeds, it differentiates itself with its green initiative and app-centric support model.

Is Earthbroadband.com suitable for heavy internet users?

Yes, with plans offering up to 1GB (950Mb actual), Earthbroadband.com’s “Forest” plan is designed to handle high-bandwidth activities like 4K streaming, online gaming, and multiple connected devices, making it suitable for heavy internet users.

Does Earthbroadband.com have a physical store or office?

Information about physical stores or a public office address is not available on their website.

Their operational model appears to be entirely online and app-based.

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