How Does Kiwilaunch Work?

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Kiwilaunch is designed to simplify the entire online booking process, making it easy for both you and your clients. Here’s a breakdown of how it generally works:

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1. Create Your Content and Services

First things first, you’ll jump into the admin panel and set up your business. This involves:

  • Defining Your Services: You’ll outline all the services you offer, whether they are private one-on-one sessions, fixed-date courses, group classes, or service packages. You can customize details like durations and even add compelling images to describe each service.
  • Setting Up Your Staff: If you have multiple team members, you can add them to the system, along with their individual working hours and availability.
  • Managing Your Calendar and Schedules: This is where you set your overall availability. Kiwilaunch aims for real-time availability, so what your clients see is always up-to-date. You can define specific dates and times when your services are available.

2. Integrate with Your Website (or Use a Standalone Page)

Once your services and schedules are set up, Kiwilaunch gives you a couple of options to get them in front of your clients:

  • Website Integration: You’ll get a short code snippet that you can easily embed into your existing website. This allows you to display smart booking widgets and catalog widgets directly on your site, making the booking process seamless for your visitors.
  • Standalone Booking Page: If you don’t have a website or prefer a dedicated booking link, Kiwilaunch can also generate a customizable, white-label landing page for your bookings. This page will match your brand identity and serve as a direct portal for clients to book your services.

3. Let Your Services Be Booked Online

This is where the magic happens! Clients visit your website or standalone booking page, browse your services, and choose their desired time slot. The platform handles:

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  • Real-Time Availability: The system automatically updates availability as bookings come in, preventing frustrating overlaps.
  • Online Payments: Clients can securely pay for services using Stripe (with PayPal coming soon). You can also offer cash on delivery if that suits your business model.
  • Automated Notifications: Once a booking is confirmed, both you and the client receive immediate notifications.

4. Manage Bookings and Back Office

After bookings are made, Kiwilaunch provides a robust admin panel for you to manage everything efficiently:

  • Calendar Management: View all your bookings in one central calendar. While some users mentioned wanting to see customer names directly on the calendar view, the admin panel does allow you to see customer names, helping you manage your cleaning teams or other services.
  • Customer Management: Keep track of client information and booking history. Rescheduling or canceling appointments is usually just one click away.
  • Invoicing and Packages: You can manage invoices, create and sell service packages, and even offer coupons.
  • Reporting and Analytics: The dashboard provides simple yet useful analytics, allowing you to see how many people viewed your page, signed up, and completed bookings.

In essence, Kiwilaunch aims to be an all-in-one solution that takes care of the technical heavy lifting, allowing you to focus on delivering your services. DarkMySite Complaints & Common Issues

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