GoEmailTracker Complaints & Common Issues

While GoEmailTracker generally receives positive feedback, it’s normal for any software to have some complaints or common issues reported by users. Knowing these can help you set realistic expectations and decide if the tool is the right fit for you.

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Here are some of the complaints and common issues that have been brought up:

• Limited Customer Support/Slow Responses: This is one of the more consistent complaints. Some users have reported that customer support can be slow to respond. While some reviews mention prompt replies, others imply a lack of responsiveness, even leading to frustration over issues like getting a refund. This inconsistency in support can be a significant drawback if you encounter a critical problem.
• Issues with Tracking Multiple Recipients: One user specifically noted that they were “not able to know who opened my mail, when I am marking more than 1 person in the mail.” This is a crucial piece of feedback, as many business communications involve sending to multiple individuals, and granular tracking for each recipient is often desired. If this is a key need for your workflow, it’s something to consider.
• Occasional Data Inaccuracies (CTR): While generally praised for accurate stats, one G2 reviewer mentioned that the “CTR clicking feature sometimes gives incorrect data.” This suggests that while overall tracking is reliable, specific metrics might have occasional glitches.
• No Dedicated Mobile App Experience: Although GoEmailTracker offers add-ons for Android and iOS via Google Workspace, it’s not a standalone mobile application. Some users accustomed to robust mobile apps might find the functionality on mobile devices less comprehensive or polished compared to the desktop extension. For instance, certain features like signature addition and AI tools might still be improving on mobile.
• Limited Integrations Beyond Gmail/Google Workspace: The tool is built primarily for Gmail and Google Workspace users. If you use other email clients like Outlook, you’ll need to look for an alternative, as GoEmailTracker won’t integrate seamlessly there. This isn’t necessarily a “complaint” but a limitation of its design.
• Broad Permissions Requested: When installing the Google Workspace add-on, GoEmailTracker asks for permissions that include reading, composing, sending, and even permanently deleting all your email from Gmail. While they state they don’t read your email content and prioritize privacy, some users might understandably feel uneasy about granting such broad access, even if it’s necessary for the tool’s functionality.

Despite these points, it’s worth noting that the overall sentiment from users is positive, and many find the tool to be highly effective for its purpose. The complaints often highlight areas for improvement rather than fundamental flaws that make the tool unusable. GoEmailTracker Features

Read more about GoEmailTracker Review:
GoEmailTracker Review & First Look
How Does GoEmailTracker Work?
GoEmailTracker Features
GoEmailTracker Pricing
GoEmailTracker Pros & Cons
Does GoEmailTracker Work?
Is GoEmailTracker Legit?
Is GoEmailTracker Safe to Use?
GoEmailTracker Dashboard Overview
GoEmailTracker Customer Support Review
GoEmailTracker Terms & Conditions Summary
What Are the Benefits of Using GoEmailTracker?
GoEmailTracker Results: What Users Are Saying
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GoEmailTracker Reddit Discussions – What Real Users Think