Getting into your Airstrip AI account is straightforward. Here’s a quick guide to make sure you can access the platform smoothly.

Table of Contents

How to Log In

Go to the Official Website: You’ll start by visiting the Airstrip AI official website. The login link is usually prominent on the homepage.
Locate the Login Button: Look for a “Login” or “Sign In” button, typically located in the top right corner of the page.
Enter Your Credentials: You’ll be prompted to enter the email address and password you used when you signed up for your Airstrip AI account.
Click “Login”: After entering your details, click the login button to access your dashboard.

What if You Forget Your Password?

Most login pages have a “Forgot Password?” or “Reset Password” link. Click on this, and you’ll typically be asked to enter your email address. A password reset link or instructions will then be sent to that email.

While Airstrip AI has generally improved, some users previously reported login issues. If you encounter problems:

Double-Check Credentials: Ensure you’re typing your email and password correctly. Passwords are case-sensitive.
Clear Browser Cache/Cookies: Sometimes, old data in your browser can interfere with website logins. Clearing your browser’s cache and cookies can resolve this.
Try a Different Browser: If one browser isn’t working, try logging in with another (e.g., Chrome, Firefox, Edge).
Check Your Internet Connection: Make sure you have a stable internet connection.
Contact Support: If you’re still unable to log in, reach out to Airstrip AI customer support. As mentioned earlier, while there have been past delays, they generally work to resolve these issues. You can typically find their support email or contact form on their website’s “Contact Us” or “Support” pages. The founder also provided a direct email for critical issues: [email protected].

By following these steps, you should be able to get into your Airstrip AI account and start managing your legal documents with ease.

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