If you’re looking into dash cams and trying to figure out what Rexing USA.com is all about, you’ve landed in the right place! Rexing USA is a well-known brand, especially in North America, that specializes in designing and selling a wide array of dash cameras and related accessories. They’ve really made a name for themselves by offering innovative technology and a good range of products at pretty accessible prices. Think of them as your go-to for getting solid video evidence on the road, whether you’re trying to protect yourself from tricky accidents or just capture those unexpected moments. They stand out not just for their tech, but also for their commitment to customer satisfaction, offering US-based support and a generous 18-month warranty on their cameras, which is pretty reassuring when you’re investing in something for your car.
Now, don’t get them confused with “Rexing Companies,” which is a separate entity involved in logistics and supply chain management based in Evansville, Indiana. Our focus here is squarely on Rexing USA, the dash cam folks who are all about helping you drive smarter and safer. They really listen to what their customers have to say, which helps them keep improving their products to meet our needs. You’ll find their cameras are some of the best-selling dash cams out there, especially on big platforms like Amazon, and that’s largely thanks to their blend of unique designs, solid technology, and customer-first approach. So, if you’re curious about deeper into what makes Rexing dash cams a popular choice, how to pick the right one, or even how to troubleshoot some common issues, stick around. We’re going to break it all down for you.
What Exactly is Rexing USA?
So, who exactly is Rexing USA? They’re primarily known as a prominent player in the automotive accessories market, with a strong focus on dash cameras. Their official website, RexingUSA.com, is the hub for all their products, support, and company information. They’ve built their reputation on delivering dash cams that combine advanced features with user-friendly interfaces, all while keeping them affordable.
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The company prides itself on “quality and care,” taking customer feedback seriously to constantly refine their offerings. This isn’t just about selling a product. it’s about providing a solution for drivers who want more peace of mind on the road. From compact, discreet models to multi-channel systems that cover every angle, Rexing has developed a diverse portfolio to suit different needs and budgets. Besides dash cams, they also offer other types of cameras like body cams, action cams, and even home security cams, along with a range of EV charging accessories. This diversification shows they’re not just a one-trick pony, but a brand that’s branching out into various tech-driven solutions for everyday life.
Why Consider a Rexing Dash Cam?
Honestly, having a dash cam in your car these days feels less like a luxury and more like a necessity. I mean, the world out there can be unpredictable, right? Rexing dash cams offer some compelling reasons to add one to your vehicle, and it mostly boils down to peace of mind and protection.
First off, they provide an unbiased witness in case of an accident or unexpected incident. Imagine this: you’re involved in a fender bender, and suddenly, the other driver’s story changes. If you have a Rexing dash cam, you’ve got video evidence that can clear things up for insurance companies and, if needed, for legal purposes. I know someone who avoided a major headache by having dash cam footage prove they weren’t at fault in a complicated accident. That alone can save you so much stress and potentially a lot of money. Rexing Update: Keep Your Dash Cam Running Smoothly
Beyond accidents, these cameras are great for:
- Protecting against fraudulent claims: Unfortunately, some people try to stage accidents. Your dash cam footage can quickly expose such schemes.
- Capturing unexpected moments: You never know when you might see something incredible or hilarious on the road. A dash cam makes sure you don’t miss it.
- Monitoring your vehicle when parked: Many Rexing models offer parking monitor features, meaning they can automatically start recording if they detect a collision or vibration while your car is off. This is super useful for hit-and-runs or vandalism in parking lots.
- Documenting road trips: For those of us who love to travel, a dash cam can create amazing time-lapse videos or capture scenic drives.
- Encouraging safer driving: Knowing you’re being recorded can sometimes make drivers a little more conscious of their actions.
Rexing’s cameras are designed to capture every detail, even in less-than-ideal lighting conditions, thanks to features like Wide Dynamic Range WDR and infrared night vision. Plus, with features like a 170-degree wide-angle view and a G-sensor to automatically lock important footage, you can trust that crucial moments are being recorded and saved.
Popular Rexing Dash Cam Models
Rexing offers a variety of dash cam models, each with its own set of features to cater to different driver needs. Let’s look at some of their most popular lines and what makes them stand out.
Rexing V1 Series
The Rexing V1 series is arguably their most iconic and best-selling lineup. These cameras are known for their discreet, wedge-shaped design that blends seamlessly with your car’s interior. You’ll often see positive feedback about their excellent video quality and ease of use. How to Extend Your Tesla Charging Cable (Safely & Smartly)
- Rexing V1: This is the classic, often praised for its sharp 1080p or 2K video and wide 170-degree field of view. It’s a solid, reliable choice for basic front-facing recording.
- Rexing V1P: The “P” usually stands for “Plus” or “Pro,” indicating a dual-channel system that includes a rear camera, giving you coverage both front and back. This is a fantastic option if you want comprehensive protection.
- Rexing V1-4K: As the name suggests, this model bumps up the resolution to 4K UHD for the front camera, offering incredibly detailed footage. It also often includes Wi-Fi for easy file transfer to your phone. Many users rave about its clear day and night vision.
- Rexing V1P Pro / V1GW / V1P Max: These are often enhanced versions within the V1 family, adding features like GPS logging, improved sensors, or higher rear camera resolution. For instance, the V1P Max can record 4K front and 1080p rear.
Customers consistently rate the V1 series highly, especially for video quality around 4.2 out of 5 stars and picture quality. While some older V1 models might not have built-in GPS or Wi-Fi, you can usually purchase these as separate accessories.
Rexing V3 Series
The Rexing V3 series is a popular choice, particularly for those who need dual recording for both the road and the car’s interior. This makes it a favorite among ride-share drivers or anyone wanting extra security inside their vehicle.
- Rexing V3 Basic / V3C: These models typically feature dual Full HD 1080p cameras for both the front and cabin, recording at 30 frames per second. A standout feature is the infrared night vision for the cabin camera, ensuring clear footage even in complete darkness. Users often highlight its excellent camera quality, day and night vision, and its ability to record high-quality audio and video.
- Key features often include a G-sensor to lock video clips during collisions, loop recording, and Wi-Fi connectivity for easy access via the Rexing Connect app. They’re usually powered by a supercapacitor, which is more durable in extreme temperatures than traditional lithium-ion batteries. Some V3 models also come with Advanced Driver Assistance System ADAS features, which can alert drivers to potential dangers.
Other Notable Rexing Dash Cams
Rexing continues to innovate with other models that cater to specific needs:
- Rexing V2 Pro AI Dash Cam: A 3-channel system front, cabin, rear often featuring AI capabilities and Wi-Fi/GPS.
- Rexing M2 Max / M2-4 Mirror Dash Cams: These cameras integrate into your rearview mirror, offering a larger screen and sometimes multiple camera inputs, including side views for 360-degree monitoring. The M2-4, for instance, offers a 4-channel system covering front, rear, left, and right views.
- Rexing R316 4K Dash Cam: A newer 4K model that boasts Wi-Fi and GPS, designed for clear recording.
- Rexing S3 / RH2-4: These represent multi-channel solutions, offering 3 or 4 channels for extensive coverage, including front, cabin, sides, and rear.
When picking a model, think about what you need most: basic front protection, all-around coverage, or internal recording for ride-sharing. Rexing likely has a model that fits the bill!
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Key Features to Look For in a Rexing Dash Cam
When you’re shopping for a dash cam, especially from a brand like Rexing that offers so much, it’s easy to get overwhelmed. But focusing on a few key features can help you narrow down your choices and get exactly what you need.
Video Resolution and Quality
This is probably the most crucial feature. You want footage that’s clear enough to make out details like license plates, street signs, and faces.
- 1080p Full HD: This is a good baseline. Many Rexing cams, like the V1 and V3 series, offer crisp 1080p recording, which is usually sufficient for most situations.
- 2K/1440p: Offers a noticeable bump in clarity over 1080p, capturing finer details.
- 4K Ultra HD 2160p: The top tier for resolution, providing the sharpest and most detailed video. Models like the Rexing V1-4K are great examples. Higher resolution means larger file sizes, so keep that in mind for your memory card.
- Frames Per Second FPS: Look for at least 30fps. Some cameras offer 60fps for smoother motion, which can be helpful in fast-moving scenarios.
- Wide Dynamic Range WDR: This feature helps the camera perform well in varying light conditions, like when exiting a tunnel or driving at dusk, ensuring both bright and dark areas of the image are well-exposed.
- Infrared IR Night Vision: Especially important for cabin-facing cameras, IR LEDs allow the camera to record clear black-and-white video even in complete darkness inside your car.
GPS Functionality
A GPS logger is a fantastic addition. It records your vehicle’s speed, location, and route data along with the video footage. This information can be crucial evidence in an accident, helping to verify your speed and exact whereabouts. Many Rexing dash cams offer this either built-in or as an optional add-on module.
Wi-Fi Connectivity
Having built-in Wi-Fi means you can wirelessly connect your dash cam to your smartphone via the Rexing Connect app. This makes it super convenient to:
- View live footage.
- Download recorded videos to your phone.
- Adjust camera settings.
- Share clips quickly without needing to remove the SD card.
Just be aware that some users report needing to disconnect from their car’s wireless Apple CarPlay or Android Auto to connect to the dash cam’s Wi-Fi. Your Ultimate Guide to Rexing Wi-Fi Connect: Stay Connected on the Road!
Parking Monitor / Parking Mode
This feature is invaluable for protecting your car when it’s parked. Rexing dash cams with parking mode can:
- Detect impacts: Using a G-sensor, the camera will automatically start recording if it senses a collision.
- Time-lapse recording: Some models can record continuous time-lapse video, providing 24/7 surveillance.
- Motion detection: Starts recording if motion is detected around your vehicle.
To use most parking monitor features effectively, you’ll often need to hardwire your dash cam to your car’s electrical system, usually with a specific hardwire kit.
Loop Recording
Almost all dash cams, including Rexing’s, come with loop recording. This feature ensures that when your memory card fills up, the camera automatically overwrites the oldest files with new recordings. This means you never have to manually delete old footage, and your camera will always be recording. Critical footage triggered by the G-sensor is usually “locked” and protected from being overwritten.
G-Sensor Gravity Sensor
The G-sensor is a built-in accelerometer that detects sudden impacts or rapid changes in speed like during a collision. When triggered, it automatically “locks” the current video file, protecting it from being overwritten by loop recording. This ensures that crucial evidence from an incident is always saved.
Capacitor vs. Battery
This is a subtle but important difference: What is a Hardwire Kit?
- Capacitor-based dash cams: Many Rexing models use supercapacitors instead of traditional lithium-ion batteries. Capacitors are more durable and reliable in extreme temperatures both hot and cold, making them a better choice for cars that sit in varying climates. They provide power for a short time after the engine is off to save the last file, but they require continuous power from the car’s electrical system to operate for extended periods.
- Battery-based dash cams: These have a small internal battery, often for emergency recording when disconnected from power. However, they can be more susceptible to degradation in extreme temperatures.
For long-term reliability, especially if you live somewhere with harsh weather, a capacitor-based dash cam is generally preferred.
Considering these features based on your personal driving habits and security concerns will help you pick the perfect Rexing dash cam.
Getting the Best Experience with Your Rexing Dash Cam
Having a Rexing dash cam is great, but getting the most out of it involves a few best practices. These tips will help ensure your camera is always ready when you need it and performing at its peak.
Installation Tips
Proper installation is key for optimal performance and to keep your car looking neat. Rexing provides helpful guides and videos for this. Unlocking the Power of the Rexing TL1: Your Ultimate Time Lapse Camera Guide
- Choose the Right Spot: For the front camera, pick a spot on your windshield, usually behind your rearview mirror, that gives you a clear, unobstructed view of the road but doesn’t block your line of sight. For rear cameras, ensure it has a good view of the road behind you.
- Clean the Surface: Before applying any adhesive mount, thoroughly clean the windshield area where the mount will go. A clean surface ensures a strong, lasting bond. Rexing suggests using an electrostatic film first for easier removal later.
- Apply Adhesive Mount: If your cam uses an adhesive mount many Rexing cams do, attach the bracket to the mount, then apply it to the windshield. Give the adhesive time to set—Rexing recommends about 20 minutes before mounting the camera itself.
- Conceal Power Cords: This is where you make your installation look professional. Most Rexing dash cams come with long power cables specifically designed to be routed around the edges of your windshield, tucked into the headliner, A-pillar trim, and under the dashboard to your 12V power outlet or fuse box. This hides messy wires and prevents them from obstructing your view.
- Install Rear Camera if applicable: If you have a dual-channel system, run the cable from the main unit to your rear camera, carefully tucking it along the roof lining and pillars. Secure the rear camera to your back windshield with its adhesive.
- Hardwire Kit for Parking Mode: If you want to use the parking monitor features, you’ll need to install a Rexing hardwire kit to provide continuous power to the camera even when your car is off. This is a bit more involved and might require some basic knowledge of your car’s fuse box, or a professional installation.
Memory Card Recommendations
This is a big one, and often a source of frustration for users if not done right. Your dash cam’s performance relies heavily on a high-quality, reliable memory card.
- Type and Speed: Always use a microSDHC/SDXC card that is Class 10 or higher. This ensures fast enough write speeds for continuous recording of high-resolution video.
- High Endurance: Dash cams write and rewrite data constantly, which puts a lot of wear on a standard memory card. Look for “high endurance” microSD cards explicitly designed for dash cams or security cameras. These cards are built to withstand the constant read/write cycles and extreme temperatures.
- Avoid Problematic Brands/Models: Some users, and even Rexing, have noted issues with certain cards, particularly the SanDisk Ultra series, due to reliability concerns. Brands like Kingston Canvas Go Plus or SanDisk Extreme are often recommended for their better performance and durability in dash cams.
- Capacity: While Rexing dash cams support various capacities often up to 256GB, some even higher, choose one that matches your recording needs. Higher resolution and multiple channels will fill up the card faster.
- Format in the Dash Cam: Crucially, always format your memory card using the dash cam’s menu rather than on your computer. Formatting on a computer can sometimes add code that the dash cam doesn’t understand, leading to recording errors or the camera turning on and off intermittently. It’s also a good idea to periodically reformat your card to maintain optimal performance.
Firmware Updates
Just like your phone or computer, your dash cam’s software firmware can receive updates. These updates often include:
- Bug fixes for common issues.
- Performance improvements.
- New features.
Always check the Rexing USA support page for the latest firmware for your specific model. Following the update instructions carefully is important, as installing incorrect firmware can cause problems.
Using the Rexing Connect App
The Rexing Connect app available for iOS and Android is a convenient tool that connects to your dash cam via Wi-Fi.
- Connectivity: To connect, you usually need to enable Wi-Fi on your dash cam via its menu and then connect your phone to the camera’s Wi-Fi network.
- Troubleshooting App Issues: Some users have reported connectivity issues or trouble loading/saving files with the app. If you’re having trouble:
- Disconnect from other car Wi-Fi: Ensure your phone isn’t connected to Apple CarPlay, Android Auto, or your car’s hotspot, as this can interfere with the connection to the dash cam’s Wi-Fi.
- Try moving locations: Sometimes Wi-Fi interference in a particular spot can cause issues.
- Check for app updates: Make sure you have the latest version of Rexing Connect.
- Consider using a card reader: If you frequently deal with large files or consistently have app issues, pulling the microSD card and using a card reader to transfer files to your computer or phone can be a more reliable option.
By paying attention to these details, you’ll be well on your way to a seamless and reliable Rexing dash cam experience. Mastering Your Rexing TL1 Time-Lapse Camera: A Complete Manual Walkthrough
Rexing Customer Service and Support
Even with the best tech, sometimes you just need a little help. That’s why knowing how to reach Rexing’s customer service and what to expect is super useful. Rexing prides itself on its “timely and productive customer service” and a knowledgeable team that’s happy to help.
How to Reach Them
Rexing USA makes it pretty straightforward to get in touch:
- Phone/Text: You can call or text their toll-free number: 877 – 740 – 8004. Their customer service hours are typically Monday – Friday, 9:30 AM – 5:00 PM EST.
- Email: For less urgent inquiries or if you prefer written communication, you can email them at [email protected]. They aim to get back to you with a reply within 24 hours, so try to avoid sending multiple requests that might just slow things down.
- Online Inquiry Form: Their website rexingusa.com has a “Contact Us” section where you can submit a request directly through an online form.
- Physical Address: If you’re ever in the area or need to send something by mail, their US office is located at 34 Ludwig St, Little Ferry, NJ, 07643. They even provide on-site repairs and installations if you’re local!
Whether you have a question about a dash cam, an accessory, installation, or need help choosing the right model, don’t hesitate to reach out.
Warranty Information
Rexing offers a solid warranty to back their products: Unlocking the Wild: Your Complete Rexing Trail Camera Setup Guide
- Dash Cameras: All Rexing cameras come with an 18-month warranty from the date of purchase. This covers software, hardware, or performance failures. However, it’s important to note that damage caused by the user is not covered.
- Accessories: Rexing accessories, including mounts, chargers, hardwire kits, and GPS loggers, are covered by a 12-month warranty. Note: Some older information suggested 6 months, but the more recent details on their support pages indicate 12 months for accessories.
- Registration: To ensure your warranty is active, it’s a good idea to register your Rexing product on their website.
Rexing Inc. also mentions that they reserve the right to modify warranty information, so it’s always a good practice to check their website for the most current updates.
Common Troubleshooting and Support Resources
Before reaching out to customer service, you might be able to solve common issues yourself by checking their online troubleshooting guides. They have a comprehensive troubleshooting page on their website. Some frequent issues and initial steps include:
- Recording Issues/Camera Turning Off: Often linked to memory card problems. Try restoring factory settings and formatting the memory card directly in the dash cam. Also, ensure you’re using a compatible, high-endurance Class 10 or higher microSD card and have the latest firmware.
- Firmware Glitches: If your dash cam isn’t turning on or features malfunction after an update, it could be a firmware issue. Check their firmware section for correct updates and instructions.
- Power Problems: Random reboots might be due to a depleted internal battery or a faulty charging cable. Try a different power source.
- Memory Card Insertion: If you can’t insert the card with your fingers, try using a coin to push it until it clicks into place.
- App Connectivity Issues: As mentioned before, ensure no other car wireless systems are interfering, and you have the latest app version.
Rexing’s commitment to customer satisfaction truly sets them apart, and they encourage you to reach out with any questions or concerns.
Finding Rexing USA Coupon Codes and Deals
Who doesn’t love a good deal, right? If you’re looking to snag a Rexing dash cam without paying full price, there are definitely ways to find discounts and coupon codes. Rexing USA Support: Your Ultimate Guide to Getting Help
- Official Website Promotions: Always start by checking the Rexing USA website rexingusa.com directly. They frequently run sales and feature deals on their homepage. You’ll often see banners for weekly sales, clearance items, or limited-time offers.
- Newsletter Sign-Up: This is one of the easiest ways to get a discount. If you sign up for Rexing’s email newsletter, you can often get an instant 20% off your initial purchase. It’s a great way to stay in the loop for future promotions too.
- Coupon Websites: Sites like Honey and Dealspotr are excellent resources for finding active Rexing USA coupon codes. They often list various discounts, such as:
- 15% off sitewide e.g., using codes like HONEY15 or BLKFRIDAY, which might be seasonal but sometimes apply.
- $25 off all dash cams or similar fixed-amount discounts.
- 10% off orders over a certain amount, like $99, $149, $179, or $199. These thresholds can vary, so always check the terms.
- Birthday Rewards: Here’s a cool one! Rexing offers a birthday reward program where you can get a special 20% off your next purchase during your birthday month. The discount code usually arrives via email a few days before your birthday and is valid for 30 days. So make sure your birth date is on file if you’ve registered with them!
- Free Shipping: Rexing typically offers free shipping on all US orders over $50 or $99. This is a nice perk that adds to your savings, especially if you’re buying a dash cam or multiple accessories. Just confirm the minimum spend for free shipping on their site.
- Social Media: Keep an eye on Rexing USA’s social media channels Facebook, X/Twitter, Instagram, Pinterest, Reddit. Companies often announce flash sales or exclusive promo codes there.
Before you make a purchase, always do a quick search for “Rexing USA coupon code” to see what’s currently available. You might just save a significant chunk of change!
Rexing USA Reviews: What People Are Saying
When you’re looking to buy a dash cam, especially one you’re relying on for important evidence, what other people are saying is a big deal. Overall, Rexing USA dash cams generally receive positive reviews, particularly for their video quality and ease of use.
Many customers consistently praise the clear video quality, often highlighting how well the cameras perform in both daylight and low-light conditions. For example, the Rexing V1-4K gets excellent marks for its 4K resolution, with users easily able to make out details. The wide-angle lens and ability to capture license plates are frequently mentioned as strong points.
Ease of installation and setup is another recurring positive. Many users find the process straightforward, often calling it “plug and play” once the memory card is inserted. The discreet design of models like the V1 series is also appreciated, as it doesn’t obstruct the driver’s view. Reaching Rexing Customer Service: Your Go-To Contact Methods
However, like any product, Rexing dash cams aren’t without their occasional criticisms. Here’s what some users have pointed out:
- Rexing Connect App Issues: This is probably the most common complaint you’ll see. While the idea of wirelessly transferring footage to your phone is great, some users report difficulty connecting to the app or experiencing slow load times and issues saving videos. Some even find it “utterly useless” if they can’t connect, especially if their phone is also connected to Apple CarPlay or Android Auto. This suggests there’s room for improvement in the app’s connectivity and user experience.
- Memory Card Compatibility: A few users have run into problems with certain microSD cards, specifically SanDisk Ultra models, which Rexing itself cautions against due to reliability issues. These problems can manifest as recording interruptions, corrupted files, or the camera intermittently turning on and off. The consensus is to invest in a high-endurance, U3 Class 10 card from a reputable brand like SanDisk Extreme or Kingston Canvas Go Plus and to always format it in the dash cam.
- User Interface/Buttons: While many find the cameras easy to use, a few older reviews mentioned that the menu interface on some models could be a bit “clunky” or that physical buttons might be stiff.
Despite these points, the general sentiment is that Rexing dash cams offer good value for their price point, providing sturdy and durable devices that perform well in various conditions. The fact that they have a strong US-based support team and an 18-month warranty also adds a layer of trust and reassurance for many customers. Ultimately, for many drivers, the peace of mind and reliable footage Rexing cameras provide outweigh the minor hiccups.
Frequently Asked Questions
What should I do if my Rexing dash cam isn’t recording or keeps turning off?
This is a pretty common issue, and it’s almost always related to the memory card. First, make sure you’re using a high-endurance microSD card that is Class 10 or higher, ideally U3. Some users, and even Rexing, don’t recommend SanDisk Ultra cards due to reliability issues, so if you’re using one, that could be the culprit. Second, and this is super important, always format your memory card directly in the dash cam’s settings, not on your computer. If you’ve done that and it’s still acting up, try restoring the unit to factory settings and updating its firmware to the latest version.
How do I connect my Rexing dash cam to the Rexing Connect app?
To link your dash cam with the Rexing Connect app, you’ll need to enable Wi-Fi on your dash cam through its menu. Then, on your phone, go to your Wi-Fi settings and connect to the dash cam’s Wi-Fi network. Once connected, open the Rexing Connect app, and you should be able to access live view, download recordings, and adjust settings. A common tip if you’re having trouble is to temporarily disconnect your phone from any other car wireless systems like Apple CarPlay or Android Auto, as these can interfere with the connection. Rexing Tech Support: Your Ultimate Guide to Getting Help
What kind of memory card should I use with my Rexing dash cam?
You should absolutely use a high-endurance microSD card that is Class 10 U1 or, even better, U3 for optimal performance. These cards are designed to handle the constant writing and rewriting that dash cams do. Standard consumer-grade microSD cards might not last as long or perform as reliably. Many users recommend brands like Kingston Canvas Go Plus or SanDisk Extreme. Also, remember to format the card periodically in the dash cam itself.
What is the warranty for Rexing dash cams and accessories?
Rexing offers a good warranty package. All Rexing dash cameras come with an 18-month warranty from the date of purchase, covering software, hardware, and performance failures. For accessories like mounts, chargers, and hardwire kits, you get a 12-month warranty. Just remember that this warranty doesn’t cover damage caused by the user. It’s also a good idea to register your product on their website to ensure your warranty is on file.
How do I install a Rexing dash cam in my car?
Installation is usually pretty straightforward! For the front camera, pick a spot on your windshield often behind the rearview mirror that gives a clear view without blocking yours. Clean the area thoroughly, apply the adhesive mount perhaps with an electrostatic film first, and let the adhesive set for about 20 minutes before attaching the camera. Then, carefully route and conceal the power cable by tucking it along the edges of your windshield, under the headliner, and down the A-pillar to your power source. If you have a rear camera, run its cable similarly from the front unit to your back windshield. Rexing also provides detailed video guides on their website to walk you through it.
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