Agecare-bathrooms.co.uk Reviews

Based on looking at the website, Agecare-bathrooms.co.uk appears to be a specialist provider of accessible bathroom solutions in the UK, focusing on walk-in showers, baths, and mobility wet rooms.

They emphasize a customer-first approach, offering services like free consultations, 3D bathroom designs, and expert installation by their own team, not subcontractors.

The site highlights over 30 years of industry experience and aims to provide comfortable, stylish, and secure bathrooms for individuals with mobility needs, with a strong focus on independence and safety.

Their services cater to a range of accessibility requirements, from simple walk-in showers to comprehensive full mobility bathroom renovations, incorporating features like anti-slip flooring, grab rails, powered seats, and higher toilets.

The website also showcases customer testimonials, case studies with transparent cost breakdowns including VAT exemption and finance options, and details about their aftercare service.

They also proudly support the Alzheimer’s Society and the Motor Neurone Disease Association, donating to these charities with each installation.

Overall, Agecare-bathrooms.co.uk positions itself as a trustworthy, experienced, and empathetic partner for accessible bathroom modifications.

Find detailed reviews on Trustpilot, Reddit, and BBB.org.

IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

Understanding Agecare-bathrooms.co.uk: A Deep Dive into Their Offerings

When you’re considering a significant home modification, especially one as crucial as an accessible bathroom, due diligence is paramount.

Agecare-bathrooms.co.uk presents itself as a leader in this specialized niche within the UK.

Let’s peel back the layers and examine what they truly offer, from their core services to their customer engagement model.

The aim here is to provide a comprehensive overview, helping you decide if they align with your specific needs.

Who Are Agecare-bathrooms.co.uk?

Agecare-bathrooms.co.uk is presented as an independent, family-run company specializing in accessible bathroom installations. Their narrative emphasizes over 30 years of combined experience in the mobility sector, positioning them as seasoned experts. They aim to provide solutions that offer independence, style, and security, moving beyond the often sterile or “hospital-like” perception of accessible bathrooms.

• Core Philosophy: A “customer-first approach” is frequently highlighted, suggesting a focus on individualized needs and bespoke design.
• Team vs. Subcontractors: A key differentiator mentioned is the use of their “own team of experts” rather than subcontractors. This is a significant point for quality control and accountability, often a concern with home renovation projects.
• Geographic Focus: While not explicitly stated on the homepage, the pricing in GBP and charity affiliations Alzheimer’s Society, MNDA strongly suggest a UK-centric operation.

The Age Care Bathroom Design and Installation Process

The website clearly outlines a six-step process for designing and installing a new bathroom, providing transparency and setting expectations. This structured approach can alleviate concerns about project management and timelines.

• Step 1: FREE Consultation
  • Initiated via phone or contact form.
  • Options for in-home assessment budget review, product samples or online consultation photos, layout details. This flexibility caters to different customer preferences and logistical constraints.
• Step 2: Professional Design Service
  • Utilizes specialist software to create a 3D bathroom render. This is a powerful tool, as visualizing the final product can help clients make informed decisions and prevent misunderstandings.
• Step 3: Personalised Quote and Deposit
  • Emphasizes “no pushy calls,” waiting for 100% client satisfaction with the design. This commitment to a pressure-free environment is a positive sign.
  • Deposit requested only after design approval and cost discussion.
• Step 4: Installation
  • Timeline: “Usually completed within four to six weeks of your consultation,” with a “full bathroom removal and replacement taking around three to four days.”
  • Minimizing Disruption: A crucial detail: “We will prioritise installing your toilet so you will never be without one for more than an hour.” This demonstrates practical consideration for the client’s daily life.
• Step 5: Waste Removal
  • Promises clean-up and removal of old fixtures without a skip on-site.
  • Commitment to recycling waste materials where possible, addressing environmental concerns.
• Step 6: After Care
  • Post-payment, they offer a “comprehensive after care service” with expert team members available for questions.
  • An optional “forever care” service for a small fee includes servicing and cleaning, extending the longevity and maintenance support for the bathroom. This long-term support is a noteworthy offering.

Product Portfolio: Tailored Accessible Solutions

Agecare-bathrooms.co.uk showcases a range of specialized products designed to enhance mobility and safety in the bathroom.

Each product category is explained with its benefits and features.

• Walk-In Showers:
  • Key Feature: “Minimal 40mm height shower tray” for easy access.
  • Safety Options: Half- or full-height screens, anti-slip flooring, assistance poles, grab rails.
  • Design Versatility: Available in various sizes and designs to fit different bathroom layouts.
  • Benefit: Provides “style, comfort, and safety.”
• Wet Rooms Level-Access Showers:
  • Ideal for: Wheelchair users due to “no step-in, providing seamless entry.”
  • Safety Measures: Waterproof, anti-slip flooring and walls.
  • Additional Features: Seating, mobility handles, safety glass, ventilation, grab rails.
  • Starting Price Point: From £8,000, offering a transparent cost indicator.
• Walk-In Baths:
  • Benefit: For those who “love a soothing bath but need additional support.”
  • Design: Low entry step, optional “powered seat to make laying down and standing up more secure.”
  • Sizes: Full-length tub and deep soak design.
  • Health Benefits Claimed: “Reduce muscle tension, aches and pains and help promote circulation.”
• Mobility-Accessible Bathrooms Full Renovations:
  • Approach: “Fully bespoke design” following “best practices as per NHS occupational therapy.” This adherence to professional guidelines adds credibility.
  • Comprehensive Scope: Includes higher toilets with safety handles, non-slip flooring, sinks, walk-in tubs/showers, and mobility aids.
  • Goal: To provide “independence, style, and comfort.”

Customer Trust and Testimonials: Social Proof in Action

The website heavily leverages social proof, showcasing customer feedback and celebrity endorsements to build trust.

This is a common and effective strategy for service-based businesses. Directglobaltradingboxes.co.uk Reviews

• Google Reviews: Prominently displays “Best-Rated on Google” with a 4.8 ★★★★★ rating out of 5. This real-world aggregate rating is a strong indicator of customer satisfaction.
• Celebrity Endorsement: Features Brian Blessed OBE, who is quoted as saying, “The family run, independent company you can trust. Independence in a flash with Age Care Bathrooms!” and appears in a TV advert linked on the site. A well-known public figure vouching for the service can significantly enhance perceived trustworthiness.
• Case Studies: Several detailed project examples are provided, including:
  • Linda’s Wheelchair Friendly Wet Room Conversion: Costed at £11,990 VAT exempt, completed in 3.5 Days. Details specific installations like hinged glass screens and digital showers.
  • Bath Out – Shower In: Costed at £7,579.73 VAT exempt, completed in 1.5 Days. Focuses on replacing a bath with a level-access shower for safety.
  • Wheelchair Friendly Bathroom: Costed at £10,896.21 VAT exempt, completed in 3.5 Days. Highlights open-plan design and high-spec wash and dry WC.
  • Full Mobility Bathroom: Costed at £21,700.00 VAT exempt, completed in 5 Days. Features a bath with a full power seat lift and extensive storage.
• Transparency in Pricing and Timeframes: The case studies provide real cost examples and project durations, which is incredibly valuable for potential customers trying to budget and plan. The mention of VAT exemption for certain projects is also crucial information.

Financial Aspects and Charitable Contributions

Beyond the installation service, Agecare-bathrooms.co.uk also addresses financial considerations and their corporate social responsibility.

• Payment Plans Offered: The website explicitly states “Payment Plans Offered,” making their services potentially more accessible to a wider range of budgets.
• FCA Regulation Disclosure: A critical piece of information found in the footer: “Age Care Bathrooms Ltd are a credit broker and not a lender. Age Care Bathrooms Ltd is authorised and regulated by the Financial Conduct Authority FRN 1003031. Credit subject to age and status.” They also clarify that “interest-free plans which are repayable within 12 months and in no more than 12 instalments are not regulated by the Financial Conduct Authority.” This transparency about their financial services and regulation status is essential for consumer protection.
• Charitable Support: They are “proud to support the Alzheimer’s Society and the Motor Neurone Disease Association,” offering to make a donation to the client’s choice of these charities upon booking an installation. This demonstrates a commitment beyond profit, resonating with customers who value social impact. As of their stated information, these donations are a tangible benefit linked directly to a customer’s decision to use their services.

Accessibility and Information Resources

The website itself aims to be accessible and provides various resources for potential customers to gather information.

• Free Resources: Offers a “Free 3D Bathroom Design” and the option to “Download Our Brochure” or “Download The Age Care Guide” a comprehensive guide to accessible bathing. These free resources lower the barrier to entry for initial inquiries.
• Contact Options: Multiple ways to get in touch, including phone 0800 088 5845 / 0800 999 8994, email [email protected], and various online inquiry forms.
• Blog/Latest Posts: Features articles like “What Is a Walk-In Shower? Your Comprehensive Guide to Barrier-Free Bathing” and “Aids for Stroke Victims: Practical Support for Daily Living.” These articles provide valuable information and position the company as a knowledgeable resource.
• Physical Address: Units 1 & 2, Speedwell Industrial Estate, Telford Crescent, Staveley, S43 3PF, UK, providing a tangible location for the business.

Why Opt for a Specialist Like Agecare-bathrooms.co.uk?

Agecare-bathrooms.co.uk highlights several aspects that underscore the value of specialization.

• Expert Knowledge: Their 30+ years of experience means they’ve likely encountered a vast array of challenges and solutions, from complex plumbing integrations to specific mobility aid requirements. This depth of knowledge is hard to replicate.
• NHS Occupational Therapy Best Practices: The explicit mention of following NHS occupational therapy best practices is a significant indicator of their adherence to established safety and functional guidelines. This provides assurance that the designs are not just aesthetically pleasing but also medically sound and user-centric.
• Specialized Equipment: They deal with bespoke items like low-entry trays, powered bath seats, and advanced wet room waterproofing. General builders might struggle with the nuances of installing such specialized equipment correctly and efficiently.
• Understanding Specific Needs: A company focusing solely on accessible bathrooms is inherently more attuned to the unique challenges faced by individuals with mobility issues. This translates into designs that are truly functional and empowering. For example, understanding how a wheelchair user navigates a space or the specific height requirements for grab rails for someone with limited grip strength.
• Aftercare: The availability of both standard and “forever care” aftercare services is crucial for specialized installations. Accessible bathrooms often involve specific moving parts or electronic components like powered seats that benefit from expert maintenance and servicing. This ensures longevity and continued safety.

Frequently Asked Questions

What services does Agecare-bathrooms.co.uk offer?

Agecare-bathrooms.co.uk specializes in accessible bathroom solutions, including the design and installation of walk-in showers, walk-in baths, mobility wet rooms, and full mobility bathroom renovations.

They focus on creating comfortable, stylish, and secure spaces for individuals with varying mobility needs.

Does Agecare-bathrooms.co.uk use subcontractors for installations?

No, based on their website, Agecare-bathrooms.co.uk explicitly states that they use “just our team of experts” for installations, not subcontractors.

This is highlighted as a benefit for consistent quality and direct accountability.

How much experience does Agecare-bathrooms.co.uk have in the industry?

Agecare-bathrooms.co.uk states they have “over 30 years of industry experience” in providing accessible bathroom solutions.

Is the initial consultation with Agecare-bathrooms.co.uk free?

Yes, Agecare-bathrooms.co.uk offers a “FREE Consultation” which can be conducted either as an in-home visit or an online consultation with photos and layout details.

Can I see what my new bathroom will look like before installation?

Yes, after your consultation, Agecare-bathrooms.co.uk’s designers will create a 3D bathroom render using specialist software, allowing you to visualize your new bathroom’s appearance and layout. Pasksremovals.com Reviews

What is the typical installation time for a full bathroom replacement by Agecare-bathrooms.co.uk?

A full bathroom removal and replacement by Agecare-bathrooms.co.uk typically takes around three to four days, with installation usually completed within four to six weeks of your initial consultation.

Will I be without a toilet during the installation process?

No, Agecare-bathrooms.co.uk prioritizes installing your toilet quickly, ensuring you will “never be without one for more than an hour” during the installation process.

Does Agecare-bathrooms.co.uk remove old bathroom fixtures and waste?

Yes, after completing your installation, their team will clean up and remove your old bathroom fixtures and other waste, with a commitment to recycling materials where possible. They also state there will be “no skip on-site.”

What kind of aftercare service does Agecare-bathrooms.co.uk provide?

Agecare-bathrooms.co.uk offers a comprehensive aftercare service with expert team members available to answer questions.

For a small fee, they also provide “forever care” which includes servicing and cleaning your bathroom.

Do Agecare-bathrooms.co.uk’s wet rooms have a step-in?

No, Agecare-bathrooms.co.uk’s wet rooms also known as level-access showers are designed with “no step-in, providing seamless entry into your shower,” making them ideal for wheelchair users.

What safety features are included in Agecare-bathrooms.co.uk’s walk-in showers?

Walk-in showers from Agecare-bathrooms.co.uk feature a minimal 40mm height shower tray and can include options like half- or full-height screens, anti-slip flooring, assistance poles, and grab rails for added security.

Are there financing options available for Agecare-bathrooms.co.uk’s services?

Yes, Agecare-bathrooms.co.uk states that “Payment Plans Offered” are available.

They are a credit broker regulated by the Financial Conduct Authority FCA FRN 1003031, with credit subject to age and status.

Does Agecare-bathrooms.co.uk support any charities?

Yes, Agecare-bathrooms.co.uk is proud to support the Alzheimer’s Society and the Motor Neurone Disease Association. Ienyrid.co.uk Reviews

They will make a donation to your choice of these two charities when you book your installation.

Does Agecare-bathrooms.co.uk offer VAT exemption on their services?

Yes, based on their case studies, projects are often listed as “VAT exempt,” indicating that customers may be eligible for VAT exemption on certain accessible bathroom installations if they meet specific criteria for disability.

What is the starting price for a wet room from Agecare-bathrooms.co.uk?

According to the website, their wet rooms start from £8,000. This provides a baseline cost for this type of installation.

Does Agecare-bathrooms.co.uk adhere to specific professional guidelines for design?

Yes, for their mobility bathroom renovation service, Agecare-bathrooms.co.uk states they “follow the best practices as per NHS occupational therapy” to ensure functional and independent designs.

Can I get a free brochure or guide from Agecare-bathrooms.co.uk?

Yes, Agecare-bathrooms.co.uk offers various free downloadable resources, including a general “Brochure” and “The Age Care Guide to accessible bathing.”

What kind of guarantee or warranty is offered on Agecare-bathrooms.co.uk installations?

While the website mentions a “comprehensive after care service,” it doesn’t explicitly detail a specific warranty period for their installations or products on the homepage.

It is advisable to inquire about warranty specifics during the consultation.

How can I get in touch with Agecare-bathrooms.co.uk?

You can contact Agecare-bathrooms.co.uk by phone at 0800 999 8994 or 0800 088 5845, via email at [email protected], or by filling out one of the various inquiry forms on their website.

What is the address for Agecare-bathrooms.co.uk?

Their customer inquiries address is Units 1 & 2, Speedwell Industrial Estate, Telford Crescent, Staveley, S43 3PF, UK.

Their registered address is 36 Market Street, Staveley, Chesterfield, S43 3UT. Cuddlybeds.co.uk Reviews