Allenandyoung.co.uk Reviews

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Based on looking at the website, Allenandyoung.co.uk presents itself as a professional removal service based in London, offering a range of moving solutions from house clearances to overseas removals.

The site prominently displays a 5.0-star rating based on 54 reviews, indicating a strong positive reputation among its clientele.

When considering a service like removals, which involves entrusting your belongings—items that represent your life’s efforts and memories—to an external company, it’s crucial to perform thorough due diligence.

This review aims to dissect Allen & Young’s offerings, customer feedback, and overall online presence to help you make an informed decision for your moving needs.

Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.

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IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

Table of Contents

Allen & Young Removals: A First Look

Based on an initial review of the Allen & Young website, the company positions itself as a reliable and customer-focused removal service.

The homepage immediately highlights their 5.0-star rating from 54 reviews, a significant trust indicator.

Their tagline, “Moving Made Simple,” suggests a commitment to streamlining what is often a stressful process.

The site is clean, navigable, and provides direct contact information, emphasizing accessibility.

Understanding Their Value Proposition

Allen & Young’s core promise revolves around providing a stress-free and efficient moving experience. Laydistribution.com Reviews

They aim to instill confidence in potential clients by showcasing positive testimonials and highlighting their experience in handling diverse moving scenarios, from residential to office relocations.

  • Customer-Centric Approach: The numerous glowing reviews frequently mention the team’s professionalism, friendliness, and efficiency, suggesting a strong focus on customer satisfaction. For instance, Julia Patterson praises Kelvin and his team for being “brilliant” and accommodating short notice, while Mike highlights their “can do attitude” despite lengthy delays.
  • Comprehensive Service Range: They offer a wide array of services, including packing, storage, house clearance, and even overseas removals, positioning them as a one-stop solution for various moving needs. This breadth of service is a significant value proposition for clients seeking an all-encompassing moving solution.
  • Transparent Communication: The website’s direct call to action—”CALL OUR TEAM ON 0208 203 9608″—and the presence of a “Get a Quote” section indicate a commitment to transparent communication regarding pricing and service details.

Initial Impressions from the Website

The website provides a solid first impression, appearing legitimate and professional. Key elements contributing to this include:

  • Prominent Testimonials: The reviews section is not hidden. it’s right on the homepage, allowing potential customers to immediately see positive feedback from past clients. This builds immediate trust.
  • Clear Service Offerings: The “Removal Services” menu in the footer comprehensively lists their capabilities, ensuring users can quickly ascertain if their specific needs are met.
  • Easy Navigation: The site structure is straightforward, with clear links to Home, Removal Services, Areas Covered, Environment, Get a Quote, Contact, and Complaints Policy.

Allen & Young Removals Services & Features

Allen & Young offers a comprehensive suite of removal services designed to cater to a wide range of moving needs, from individual house moves to large-scale business relocations.

Their features emphasize convenience, professionalism, and careful handling of belongings.

Core Removal Services

Their primary offerings cover the full spectrum of moving requirements, ensuring clients can find a tailored solution. Sirdar.com Reviews

  • Removal To And From London: As a London-based company, this is their bread and butter. They specialize in local moves within the capital and relocations connecting London with other areas. This focus allows them to develop expertise in navigating urban logistics, which can be challenging.
  • Man & Van: For smaller moves, single-item transport, or quick relocations, their man & van service provides a flexible and cost-effective option. This is ideal for students, apartment dwellers, or those needing assistance with fewer belongings.
  • House Clearance: Beyond just moving, they offer house clearance services, which can be invaluable for decluttering, preparing a property for sale, or dealing with inherited estates. This service indicates a willingness to handle tasks beyond standard removals.
  • Business Services: Allen & Young extends its expertise to commercial clients, assisting with office relocations. This requires specific planning, minimizing downtime, and handling sensitive equipment, showcasing their versatility and capability for more complex projects.

Value-Added Features

Beyond just transporting items, Allen & Young provides supplementary services that enhance the overall moving experience, reducing client stress.

  • Packing Services: One of the most time-consuming and often dreaded aspects of moving is packing. Allen & Young offers professional packing services, ensuring items are securely and efficiently prepared for transport. This can include supplying materials and expert packers who know how to protect fragile goods. Edward Dymoke’s review specifically praises Kelvin’s team for making “moving and packing enjoyable.”
  • Storage Solutions: For clients who need a temporary holding place for their belongings, whether due to staggered move dates or downsizing, Allen & Young provides storage options. This integrated service simplifies logistics for clients by offering a seamless transition between locations.
  • Boxes & Tape Supply: Recognizing the practical needs of any move, they offer to supply packing materials like boxes and tape. This saves clients the hassle of sourcing these items themselves and ensures they have appropriate, durable materials.
  • Overseas Removals: This feature highlights their capability to handle international relocations, which involves complex logistics, customs, and potentially freight forwarding. It positions them as a full-service provider for global moves.
  • Insurance: Critically, the website mentions insurance. This is a vital component for any removal service, providing peace of mind to clients that their valuable possessions are protected against unforeseen circumstances during transit or storage. While details aren’t explicitly laid out on the homepage, its mention is a positive indicator of professionalism and client protection.

Allen & Young Removals Pros & Cons

When evaluating any service, a balanced view is essential.

Allen & Young, like any business, has its strengths and potential areas for consideration.

Based on the website’s content, particularly the customer testimonials, a clear picture emerges.

Pros: What They Do Well

The overwhelming sentiment from the reviews points to several key advantages of choosing Allen & Young. Pand.co Reviews

  • Exceptional Customer Service & Professionalism: This is arguably their strongest asset. Reviews consistently laud Kelvin and his team for being “friendly,” “professional,” “patient,” “cooperative,” and possessing a “can do attitude.” Laura Nelson calls them “the absolute dream,” emphasizing a “seamless and completely stress-free” experience. This personalized, attentive service is a significant differentiator in a typically stressful industry.
    • Direct Quotes Illustrating Service Quality:
      • “Friendly, professional, and good humoured, the move was completed efficiently.” – Hussein Daudali
      • “They are patient, cooperative and very efficient!” – Aastha Kapoor Singhania
      • “All four had a can do attitude, sound work ethic, very polite and highly amusing to boot.” – Edward Dymoke
  • Efficiency and Reliability: Clients repeatedly highlight the team’s efficiency, even under pressure. Mike’s review notes they were “still smiling and finished the job in good time” despite waiting 4-5 hours. Ellen Truman commends their ability to help “multiple times at very short notice” and complete tasks “efficiently and effectively.” This demonstrates a strong operational capability.
    • Key Efficiency Indicators:
      • Timeliness: “From arriving punctually…” Mike
      • Speed & Skill: “completed efficiently” Hussein Daudali, “expertly dealing with the complexities” Paul, Barbican move
  • Expert Handling of Belongings: The reviews suggest a high level of care for items, even challenging ones. Paul Grant’s mention of “6 people together carrying our piano out of the back of the van.. All done on the hottest day of the summer too!” speaks volumes about their physical capability and careful execution. Steven M notes they “took great care and consideration in moving our furniture in to our old property with low ceilings and narrow corridors.” This attention to detail is crucial for peace of mind.
  • Competitive Pricing & Value: While the website states “Prices you can’t turn down,” specific figures aren’t provided. However, Mike mentions a “competitive quote” and Edward Dymoke highlights “great value overall.” This suggests that beyond service quality, they offer good economic viability.
  • Strong Recommendation Rate: The fact that clients have used them multiple times “We have now used Allen & Young to move house 3 times.” – Paul Grant. “This is the 3rd time we have used them” – Steven M and strongly recommend them “would definitely recommend!” – Julia Patterson. “I would highly recommend this team” – Mike is a powerful testament to their consistent performance and client satisfaction.

Cons: Areas for Consideration

While the website primarily showcases positive feedback, a critical review also considers potential aspects that aren’t highlighted or could be improved.

  • Lack of Transparent Pricing: While the website mentions “Prices you can’t turn down” and that quotes are competitive, it does not provide any baseline pricing or estimated costs. Potential customers must actively request a quote, which can be a barrier for those simply trying to gauge affordability without immediate commitment. This is a common practice in the removals industry, but it can be a ‘con’ for those who prefer more upfront information.
    • Implication: Customers cannot easily compare costs without direct engagement, which might deter some.
  • Limited Online Self-Service Information: The website is somewhat basic in terms of detailed informational content beyond the services listed. For example, there’s no extensive FAQ section on common moving questions, detailed insurance policy explanations, or breakdowns of their environmental policy despite a dedicated “Environment” link.
    • Suggestion: Adding more informative content could empower users to find answers independently and build further confidence before contacting.
  • Review Dates: While the reviews are overwhelmingly positive, some are from 2021 and 2022. While positive, more recent testimonials e.g., within the last 6-12 months could further reinforce ongoing service quality. The most recent visible review is from April 2022 Paul, with others from 2021.
    • Note: While a 5.0 rating across 54 reviews is excellent, regularly updating reviews would be beneficial for current perceptions.
  • Geographic Focus: While they handle “Removals To And From London,” the website doesn’t explicitly detail their reach beyond this. For potential customers outside of London needing services, more clarity on their service area boundaries would be useful.

In summary, Allen & Young appears to excel in service delivery and customer satisfaction, validated by numerous positive testimonials.

The primary ‘cons’ relate more to website informational depth and pricing transparency, which are common in the removals industry and often addressed through direct consultation.

How to Get a Quote from Allen & Young

Obtaining a quote from Allen & Young Removals seems straightforward, based on the calls to action on their website.

For any significant service like removals, a personalized quote is essential as costs vary widely depending on volume, distance, access, and specific service requirements e.g., packing, storage. Mahmayi.com Reviews

Steps to Obtain a Quote

The website directs users to two primary methods for getting in touch to receive a quote:

  1. Direct Phone Call:

    • The most prominent call to action on their homepage is “CALL OUR TEAM ON 0208 203 9608.” This suggests a direct, personalized approach to inquiries.
    • What to Expect: When you call, be prepared to discuss the specifics of your move. This will likely include:
      • Volume of belongings: Number of rooms, large items pianos, fridges, amount of boxes.
      • Property access: Stairs, lifts, parking availability at both origin and destination.
      • Distance: Origin and destination addresses.
      • Dates: Your preferred moving dates.
      • Additional Services: Do you need packing, unpacking, storage, or dismantling/reassembly services?
      • Special Items: Any fragile, valuable, or unusually large items.
    • Benefit: A phone conversation allows for immediate clarification of details and potentially a quicker assessment of your needs, leading to a more accurate quote. It also provides an opportunity to gauge their customer service upfront.
  2. Online “Get a Quote” Form:

    • The website’s footer includes a “Get a Quote” link under “SITE LINKS.” Clicking this link would typically lead to an online form where you can submit your moving details.
    • What to Expect: An online form usually asks for similar information as a phone call, but in a structured format. This might include:
      • Your contact information name, email, phone.
      • Current address and new address.
      • Preferred moving dates.
      • Type of property house, flat, office.
      • Number of bedrooms/office size.
      • A section for additional notes or specific requirements.
      • Checkboxes for additional services packing, storage, etc..
    • Benefit: This method allows you to provide details at your convenience, without needing to speak to someone immediately. You can gather all your information before submitting.

Key Considerations for Getting an Accurate Quote

To ensure the quote you receive is as accurate as possible and avoids hidden surprises, consider these points:

  • Be Comprehensive: The more detail you provide about your belongings and property access, the more precise the quote will be. Don’t underestimate the volume of items or omit challenging access points.
  • Remote Survey: Edward Dymoke’s review mentions Kelvin “surveyed my flat remotely.” This indicates they might offer virtual surveys e.g., via video call to assess your home’s contents and access, which can lead to a highly accurate estimate without an in-person visit. Inquire if this option is available.
  • Clarify What’s Included: Once you receive a quote, ensure you understand exactly what services are covered. Does it include packing materials? Insurance? Dismantling and reassembly of furniture? Are there extra charges for difficult access or waiting times?
  • Understand the Terms and Conditions: Before committing, ask for their full terms and conditions, especially regarding cancellations, delays, and insurance coverage. The website has a “Complaints Policy” link, which is a good sign of their commitment to transparency.

By following these steps and being prepared with detailed information, you can expect to receive a tailored and accurate quote from Allen & Young, helping you budget and plan your move effectively. Mantracare.org Reviews

Allen & Young Removals Alternatives

When planning a move, it’s wise to compare services to ensure you’re getting the best value, reliability, and fit for your specific needs.

While Allen & Young appears to be a highly-rated option, the removals market in London and the UK is competitive.

Here are some alternatives, categorized by their typical strengths, that a potential customer might consider:

Large National Removal Companies

These companies often have extensive networks, standardized processes, and a wide range of services, including international removals, storage, and corporate moves.

  • Britannia Movers International: One of the largest and most well-known removal companies in the UK, with branches across the country. They offer comprehensive services for domestic, international, and commercial moves, along with secure storage.
    • Pros: Extensive experience, wide reach, professional accreditation, potentially more capacity for very large or complex moves.
    • Cons: Can sometimes be less flexible than smaller, independent firms. pricing might be higher.
  • Pickfords: Another historic and highly reputable name in removals, Pickfords provides services for home and office moves, both domestically and internationally. They emphasize quality and comprehensive insurance.
    • Pros: Long-standing reputation, strong focus on quality and safety, broad service offering.
    • Cons: Similar to Britannia, their size can sometimes lead to less personalized service. premium pricing.
  • Bishop’s Move: The largest family-owned removals company in the UK, offering a personal touch combined with a national and international presence. They pride themselves on bespoke services.
    • Pros: Family-run ethos, personalized service despite scale, strong network.
    • Cons: May also come with a higher price point due to comprehensive service and brand reputation.

Local & Independent Removal Companies Similar to Allen & Young

Many local companies, like Allen & Young, focus on specific regions and often pride themselves on personalized service and competitive pricing. Tuftbox.co.uk Reviews

Searching for “removals company ” or “man and van London” will yield numerous results.

  • Examples in London: There are hundreds of smaller, independent firms. Look for those with strong local reviews on platforms like Google, Trustpilot, or Checkatrade.
    • Pros: Often more flexible, potentially more competitive pricing, highly personalized service, local expertise.
    • Cons: Service range might be narrower e.g., less international focus, capacity might be lower for very large moves, reliance on online reviews for vetting.
  • How to vet them:
    • Check for consistent positive reviews.
    • Verify their insurance coverage a non-negotiable for removals.
    • Ensure they offer a clear, itemized quote.
    • Confirm they are registered and legitimate.

“Man and Van” Services for smaller moves

For those with fewer items or needing a quick, budget-friendly solution, dedicated “Man and Van” services are abundant.

  • Specific Service Providers: Many individuals or small businesses offer this. You can find them on local classifieds, dedicated ‘man and van’ directories, or platforms like AnyVan.
    • Pros: Typically the most affordable option, highly flexible, good for small flats or single-item transport.
    • Cons: Less formal, potentially less comprehensive insurance or none at all, reliability can vary significantly, unlikely to offer packing/storage as standard.

DIY Moving with rental van

For the most budget-conscious or those who prefer to handle everything themselves, renting a van is an option.

  • Van Hire Companies: Enterprise, Hertz, Budget, or local independent van hire companies.
    • Pros: Maximum control, potentially the lowest cost excluding your time and effort.
    • Cons: Requires significant physical effort, you are responsible for packing and loading, no professional handling, risk of damage if not properly secured, no insurance unless explicitly purchased for goods in transit, need appropriate driving license.

Ethical Considerations for Choosing a Mover

While selecting a removal service, ensure the company upholds ethical business practices.

  • Fair Contracts: Ensure the terms and conditions are clear, fair, and transparent, with no hidden fees or predatory clauses.
  • Employee Treatment: While harder to verify, companies that treat their staff well often have better service quality and lower staff turnover, leading to more experienced and motivated movers.
  • Environmental Responsibility: Allen & Young mentions “Environment” on their site. Consider companies that prioritize eco-friendly practices, such as using recyclable packing materials or optimizing routes to reduce emissions.
  • Honest Communication: A reliable company will communicate clearly about delays, potential issues, and pricing.

Ultimately, the best alternative depends on the scale of your move, your budget, and your priority for factors like cost, speed, and personalized service. Avira.com Reviews

Always get multiple quotes and verify insurance and reputation before making a decision.

Allen & Young Removals Pricing

The Allen & Young website states, “Prices you can’t turn down,” but it does not provide explicit pricing tiers, rate cards, or estimated costs.

This is a standard practice in the removals industry, as pricing is highly variable and depends on a multitude of factors specific to each move.

Therefore, to understand Allen & Young’s pricing, a direct engagement for a personalized quote is necessary.

Factors Influencing Removal Costs

When Allen & Young, or any removal company, calculates your quote, they will take into account several key variables: R6s.skin Reviews

  1. Volume of Goods Cubic Metres/Feet: This is the most significant factor. The more items you have, the larger the vehicle required, and potentially more movers needed, thus increasing the cost.
    • Example: A 1-bedroom flat will be significantly cheaper to move than a 4-bedroom house.
  2. Distance of the Move: The mileage between your origin and destination properties directly impacts fuel costs and time spent on the road. Longer distances mean higher costs.
    • Example: Moving within the same London borough vs. moving from London to Scotland.
  3. Access at Both Properties:
    • Stairs: If there are multiple flights of stairs and no lift, it requires more time and effort from the movers, increasing labor costs.
    • Parking: Ease of parking for the removal vehicle e.g., proximity to the entrance, parking restrictions. Fines for illegal parking or long carries from the van can add to the bill.
    • Property Type: Flat, house, office, access to lifts, narrow corridors as mentioned in Steven M’s review.
  4. Additional Services Required:
    • Packing Services: If you opt for their professional packing service, this will be an additional charge, usually based on the number of boxes or hours required.
    • Packing Materials: The cost of boxes, tape, bubble wrap, etc., if purchased from them.
    • Dismantling & Reassembly: If you need assistance with taking apart and putting back together furniture.
    • Storage: If your belongings need to be stored, there will be a separate charge for the storage duration and volume.
    • Special Items: Moving pianos, safes, or other unusually heavy, fragile, or awkward items often incurs extra fees due to specialized equipment or additional manpower required.
  5. Timing of the Move:
    • Peak Season: Summer months May-September, school holidays, and end-of-month periods are typically busier and can be more expensive due to higher demand.
    • Day of the Week: Weekends are often more expensive than weekdays. Fridays are particularly popular and can command higher prices.
    • Flexibility: Being flexible with your move date can sometimes lead to better rates.
  6. Insurance Coverage: While the website mentions insurance, the level of coverage might influence the overall quote. Ensure you understand what is included as standard and what optional extras are available.

How to Get the Best Price from Allen & Young or any Mover

  • Provide Accurate Details: Be as precise as possible when describing your inventory and access conditions. Use their remote survey option if available and recommended.
  • Declutter Before Quoting: Get rid of unwanted items before they provide a quote. Less volume equals lower cost.
  • Get Multiple Quotes: While Allen & Young states competitive prices, it’s always wise to compare at least three quotes from different reputable companies.
  • Understand What’s Included: Ensure that each quote you receive itemizes services clearly, so you can make an apples-to-apples comparison. What might seem cheaper upfront could have hidden costs.
  • Inquire About Fixed vs. Hourly Rates: Some companies charge hourly, others a fixed price. Understand which applies and what triggers additional charges e.g., waiting time at the new property. Mike’s review noted that the team “were still smiling and finished the job in good time” despite solicitors delays, suggesting their flexibility or a fixed rate, but this should be confirmed.

Ultimately, Allen & Young’s pricing strategy relies on providing bespoke quotes tailored to individual customer needs, reflecting the complex nature of removal logistics.

Their positive reviews suggest that clients find their final pricing to be competitive and offer “great value overall” Edward Dymoke.

How to Handle Disputes or Complaints with Allen & Young

Even with highly-rated services, issues can occasionally arise.

Knowing a company’s complaints procedure is crucial for consumer protection and peace of mind.

Allen & Young’s website includes a direct link to a “Complaints Policy” in its footer, which is a positive sign of transparency and a structured approach to resolving issues. Gardentimberonline.co.uk Reviews

Allen & Young’s Stated Complaints Policy

The mere presence of a “Complaints Policy” link indicates that Allen & Young has a formal process in place.

While the full policy content isn’t visible on the homepage, such policies typically outline:

  1. How to Lodge a Complaint:
    • Preferred Method: Usually via a dedicated email address, a specific phone number, or a formal written letter.
    • Required Information: What details you need to provide e.g., job reference number, date of service, specific nature of the complaint, desired resolution.
  2. Internal Process:
    • Acknowledgement: How quickly they will acknowledge receipt of your complaint e.g., within 2-3 business days.
    • Investigation: Who will investigate the complaint and the typical timeframe for this investigation.
    • Resolution: The steps they will take to resolve the issue and the expected timeframe for a resolution or response.
  3. Escalation:
    • Internal Escalation: If you are not satisfied with the initial resolution, who to contact next within the company e.g., a manager or senior team member.
    • External Escalation: Information on external bodies or ombudsmen services if an internal resolution cannot be reached e.g., if they are part of a trade association with a dispute resolution service.

General Best Practices for Handling Disputes

Regardless of the company, following these steps can help ensure your complaint is handled effectively:

  1. Act Quickly: Address the issue as soon as it arises. Delays can make resolution more difficult.
  2. Document Everything:
    • Before the Move: Take photos or videos of your belongings, especially fragile or valuable items, before packing.
    • During the Move: Note any incidents as they occur.
    • After the Move: Inspect all items upon delivery and immediately photograph any damage.
    • Correspondence: Keep records of all communications emails, call logs, names of people you spoke with, dates.
  3. Be Clear and Concise: When lodging your complaint, clearly state:
    • What happened: A factual description of the issue.
    • When it happened: Date and time.
    • Where it happened: Specific location if relevant.
    • Who was involved: Names of team members if known.
    • The impact: How the issue has affected you e.g., damaged item, delay, financial loss.
    • Desired resolution: What you want to see happen to resolve the complaint e.g., repair, replacement, refund, apology.
  4. Refer to Your Contract/Quote: Your initial quote and any contractual terms will be crucial in a dispute. Understand what was agreed upon, particularly regarding insurance and liability.
  5. Be Patient but Persistent: Allow the company a reasonable amount of time to investigate and respond. If you don’t hear back within their stated timeframe, follow up politely but firmly.

External Resources for Dispute Resolution

If Allen & Young or any removal company is unable to resolve your complaint to your satisfaction, and they are a member of a trade association, you might have further avenues:

  • The British Association of Removers BAR: Many reputable UK removal companies are members of BAR. BAR operates an independent dispute resolution service through the Furniture and Home Improvement Ombudsman – FHIOS for complaints that cannot be resolved directly with a member company.
  • Trading Standards: You can report issues to your local Trading Standards office, which enforces consumer protection law.
  • Small Claims Court: As a last resort for financial disputes, you can consider pursuing a claim through the small claims court, though this should ideally be after exhausting other avenues.

The presence of a “Complaints Policy” on Allen & Young’s website is a good starting point, showing they are prepared to address concerns systematically. Theinnatgrasmere.co.uk Reviews

This proactive approach contributes to their overall positive reputation and provides a clear pathway for customers if issues arise.

Ethical Moving Practices and Halal Alternatives

While Allen & Young primarily provides removal services, the broader context of moving often intersects with financial decisions, contractual agreements, and the treatment of belongings, all of which have ethical dimensions.

As Muslims, our approach to life, including practical matters like moving, should align with Islamic principles.

This involves promoting fairness, honesty, and justice in all dealings, and avoiding practices that are considered impermissible haram.

When dealing with removal services, there are no direct “haram” elements inherent to the service itself, as long as it’s conducted honestly and fairly. Gardensite.co.uk Reviews

However, certain financial aspects often associated with moving can raise concerns.

Financial Practices to Avoid

  • Riba Interest-Based Financing: Many people take out loans for home purchases or renovation before moving. If these loans involve interest riba, they are impermissible in Islam.
    • Why it’s bad: Riba is explicitly forbidden in the Quran due to its exploitative nature and the instability it brings to economic systems. It creates wealth inequality and does not promote productive, ethical enterprise.
    • Better Alternatives:
      • Halal Financing: Seek out Islamic banks or financial institutions that offer Sharia-compliant financing options, such as Murabaha cost-plus financing, Ijarah leasing, or Musharakah Mutanaqisah diminishing partnership. These structures avoid interest.
      • Saving and Cash Purchase: Prioritize saving and purchasing assets outright with cash whenever possible to avoid debt altogether.
      • Interest-Free Loans Qard Hasan: If absolutely necessary, seek interest-free loans from family, friends, or community funds, which are acts of charity and mutual support.
  • Gambling and Unnecessary Speculation: While not directly related to removals, aspects of property markets can sometimes involve speculative practices that resemble gambling gharar – excessive uncertainty if not carefully managed. Ensure your property transactions are clear and free from ambiguity.
    • Why it’s bad: Gambling creates addiction, promotes reliance on luck over effort, and destroys individual and family wealth.
    • Better Alternatives: Engage in transparent, well-understood transactions based on real assets and services. Seek expert advice from reputable, ethically-minded real estate and financial advisors.
  • Financial Fraud and Deception: Any act of deception, misrepresentation, or fraud in financial transactions, including those related to moving services e.g., hidden fees, inflated costs, false advertising, is strictly forbidden.
    • Why it’s bad: Islam emphasizes honesty and integrity in all dealings. Fraud undermines trust and causes injustice.
    • Better Alternatives: Always seek clear, itemized quotes. Read contracts carefully. Choose companies with strong reputations for honesty and transparency like Allen & Young appears to have, based on reviews.

Ethical Considerations in Choosing a Removal Service

Beyond the financial aspects, there are broader ethical considerations when selecting a removal company that align with Islamic values:

  • Honesty and Trustworthiness Amanah: You are entrusting your entire household or business to a company. Choose one that demonstrates honesty, as evidenced by clear communication, fair pricing, and positive client testimonials that speak to their integrity. Allen & Young’s high review ratings suggest a good level of trust from their clients.
  • Fair Treatment of Workers: While you may not directly interact with every mover, supporting companies that treat their employees fairly, pay them justly, and provide safe working conditions aligns with Islamic teachings on workers’ rights.
  • Environmental Responsibility: If a company, like Allen & Young, mentions an “Environment” policy, inquire about their practices. Supporting businesses that minimize waste, recycle packing materials, and optimize routes for fuel efficiency aligns with the Islamic principle of being a responsible steward of the Earth Khalifa.
  • Transparency: A company that offers clear quotes, explains its services, and has a transparent complaints policy as Allen & Young does demonstrates good ethical practice.

In conclusion, while the act of moving itself is permissible, ensure that the financial dealings around your move adhere to Islamic principles.

Choose reputable service providers known for their honesty, fairness, and transparent practices.

This approach ensures that your move is not just physically smooth, but also ethically sound. Dpd.hr Reviews


Frequently Asked Questions

What is Allenandyoung.co.uk?

Allenandyoung.co.uk is the official website for Allen & Young Removals, a London-based company providing a range of moving services, including residential removals, office relocations, packing, storage, house clearance, and overseas removals.

What services does Allen & Young offer?

Allen & Young offers comprehensive removal services including removals to and from London, Man & Van services, professional packing, secure storage solutions, house clearance, business relocation services, supply of boxes & tape, overseas removals, and insurance.

How are Allen & Young Removals rated by customers?

Based on the website, Allen & Young Removals boasts a 5.0-star rating based on 54 reviews, indicating a very high level of customer satisfaction.

Does Allen & Young offer packing services?

Yes, Allen & Young provides professional packing services to help securely prepare your belongings for transit, as well as supplying packing materials like boxes and tape.

Can Allen & Young help with international moves?

Yes, the website lists “Overseas Removals” as one of their services, indicating they can assist with international relocations. Yepic.ai Reviews

How can I get a quote from Allen & Young?

You can get a quote by calling their team directly on 0208 203 9608 or by using the “Get a Quote” link available in the footer of their website.

Does Allen & Young offer storage solutions?

Yes, Allen & Young provides storage services for clients who need temporary or long-term secure keeping of their belongings during a move.

What areas do Allen & Young cover?

While their primary focus is “Removals To And From London,” the website also has an “Areas Covered” section, suggesting they operate within specific geographical areas beyond just central London. You should contact them for specifics.

Are Allen & Young’s prices competitive?

The website states “Prices you can’t turn down,” and customer reviews mention receiving “competitive quotes” and “great value overall,” suggesting their pricing is considered fair and competitive within the industry.

What should I do if I have a complaint with Allen & Young?

Allen & Young has a “Complaints Policy” linked in their website footer. Mobility-plus.co.uk Reviews

You should follow the procedure outlined in their policy, typically involving contacting them directly with details of your complaint.

How long has Allen & Young been in business?

The website does not explicitly state the year Allen & Young was established, but the volume and consistency of reviews suggest they have been operating for a significant period.

Do I need to provide my own packing materials?

No, Allen & Young can supply you with packing materials like boxes and tape, and they also offer professional packing services if you prefer.

Is insurance included with Allen & Young’s removal services?

Yes, the website lists “Insurance” under their removal services, indicating that coverage for your belongings during transit is likely provided or available.

It’s advisable to confirm the specifics of their insurance policy with them. Pizzasolutions.co.uk Reviews

Can Allen & Young handle office moves?

Yes, Allen & Young explicitly lists “Business Services” among their offerings, confirming their capability to handle office and commercial relocations.

What makes Allen & Young stand out according to reviews?

Customer reviews frequently highlight the team’s professionalism, efficiency, friendliness, “can do attitude,” and personalized, stress-free service, often praising Kelvin and his team by name.

Do Allen & Young offer house clearance services?

Yes, “House Clearance” is listed as one of the services provided by Allen & Young.

Is it possible for Allen & Young to perform a remote survey for a quote?

Yes, at least one review mentions that Kelvin surveyed a flat remotely, suggesting they may offer virtual assessments for quoting purposes.

What are Allen & Young’s operating hours?

The website prominently displays their phone number 0208 203 9608 but does not specify their operating hours.

You would need to call them to confirm their availability.

How many times have customers used Allen & Young?

Several testimonials on the website indicate repeat business, with customers mentioning using Allen & Young “twice to move our offices” and “3 times” for house moves, showcasing strong customer loyalty.

Does Allen & Young have an environmental policy?

Yes, there is a link to an “Environment” section in the website’s footer, indicating that Allen & Young addresses environmental considerations in their operations.

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