Based on looking at the website, Aq-living.com appears to be an online retailer specializing in modern, affordable furniture and home accessories.
The site showcases a range of products including sofas, lounge sets, tables, chairs, and cabinets, emphasizing quality at competitive prices.
They highlight features like quick delivery, a lowest price guarantee, free returns within 14 days, and a 2-year warranty, aiming to provide a comprehensive and trustworthy shopping experience for home furnishings.
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IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.
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Aq-living.com Review & First Look
Upon an initial review, Aq-living.com presents itself as a straightforward e-commerce platform focused on home furnishings. The design is clean, and the product categories are clearly laid out, making navigation relatively easy. The site emphasizes “affordable living for everyone” by offering modern quality furniture at competitive prices. This approach targets a broad demographic looking for stylish yet budget-friendly options to furnish their homes.
- Website Aesthetics and User Experience: The site employs clear imagery of its products, often showcasing them in well-designed home settings, which helps potential buyers visualize the items in their own spaces. The aesthetic leans towards modern minimalist, which aligns with current interior design trends.
- Ease of Navigation: Key product categories like “Banken” Sofas, “Loungesets,” “Tafels” Tables, “Stoelen” Chairs, and “Kasten” Cabinets are prominently displayed, allowing users to quickly jump to desired sections. There’s also a clear search function, which is crucial for efficient browsing.
- Initial Trust Signals: The homepage immediately highlights several strong trust signals:
- Quick Delivery: “Vóór 21:00 besteld, morgen geleverd!” Ordered before 9 PM, delivered tomorrow! which is a significant competitive advantage.
- Lowest Price Guarantee: “Standaard de laagste prijsgarantie op ons gehele assortiment.” Standard lowest price guarantee on our entire assortment.
- Free Returns: “Je bestelling gratis retourneren, tot 14 dagen bedenktijd.” Return your order for free, up to 14 days reflection period.
- 2-Year Warranty: “Wij bieden standaard 2 jaar garantie op al onze producten.” We offer a standard 2-year warranty on all our products.
- Physical Showroom: The option to visit a showroom in ‘s-Hertogenbosch adds a layer of credibility, allowing customers to inspect products in person before purchasing.
Aq-living.com Pros & Cons
Delving deeper into Aq-living.com’s offerings, there are several distinct advantages and potential drawbacks to consider for consumers.
Pros:
- Affordable Pricing: The website frequently showcases products with clear discounts and promotes “betaalbaar wonen voor iedereen” affordable living for everyone. This positions them as a strong option for budget-conscious shoppers. For example, a “Bureau Nicko 145cm bruin mangohout” is listed at €364, down from €374, and an “Eettafel James ovaal 160cm lichtbruin mangohout” at €299, reduced from €309. These consistent minor price reductions signal a commitment to value.
- Fast Delivery: The promise of “Vóór 21:00 besteld, morgen geleverd!” Ordered before 9 PM, delivered tomorrow! for many in-stock items is a significant logistical advantage, especially for larger furniture pieces where delivery can often be slow. This is a crucial factor for immediate home furnishing needs.
- Price Match Guarantee: Their “Laagste prijsgarantie” lowest price guarantee indicates confidence in their pricing and offers customers peace of mind that they are getting a good deal. This means if you find the exact same product cheaper elsewhere, they aim to match it.
- Generous Return Policy: A “Gratis retour” free return policy with “14 dagen bedenktijd” 14 days reflection period is customer-friendly. This allows ample time for customers to assess whether the furniture fits their space and needs without financial risk. The fact that they offer to pick up the order cost-free is a major bonus for bulky items.
- 2-Year Warranty: Providing a standard 2-year warranty on all products speaks to their belief in the quality and durability of their furniture. This is a solid commitment and offers protection against manufacturing defects.
- Physical Showroom: The presence of a showroom in ‘s-Hertogenbosch is a huge plus. For furniture, seeing and touching the items in person can make a significant difference in purchasing decisions, especially for discerning customers. Showroom hours are clearly listed as Monday to Friday 09:30-16:30 and Saturday 12:00-16:00.
- Sustainability Effort: The commitment to planting “1 boom bij aankoop van elk product vanaf €200 euro” in partnership with Life Terra, with over 4,000 trees already planted, is a commendable initiative. This appeals to environmentally conscious consumers and showcases a sense of corporate responsibility.
- Customer Testimonials/Engagement: The site features “Een van onze happy customers! Tag ons #AQLiving” with accompanying images, which builds social proof and encourages user-generated content, enhancing credibility.
Cons:
- Limited Product Variety Implied: While the range covers core furniture categories sofas, tables, chairs, cabinets, it’s not immediately clear if they offer an extremely wide variety within each category compared to larger, international furniture giants. The focus seems to be on a curated selection of modern, affordable items.
- Language Barrier for Non-Dutch Speakers: The entire website is in Dutch, which makes it inaccessible to non-Dutch speaking customers. While this is standard for a regional retailer, it limits their international appeal.
- Lack of Detailed Product Reviews on Site: While they showcase “happy customers,” there isn’t an apparent system for individual product reviews and ratings directly on the product pages from multiple users, which can be a valuable source of information for potential buyers. Trustpilot is mentioned, suggesting external reviews, but integrated reviews would be more helpful.
- Focus on ‘Modern’ Style: While a “pro” for some, if a customer is looking for highly specialized, antique, or very traditional furniture styles, Aq-living.com’s modern aesthetic might be a limiting factor.
- Shipping Limitations: While fast delivery is highlighted, the specific geographical reach of their “tomorrow delivery” is implied to be within the Netherlands, given the Dutch language and showroom location. This isn’t a “con” for local customers, but for international users, it’s a limitation.
Aq-living.com Pricing
Aq-living.com positions itself strongly on affordability, aiming to make modern quality furniture accessible to a wider audience. Their pricing strategy revolves around competitive rates, frequent discounts, and value guarantees.
- Competitive Pricing: The website consistently shows products with original prices crossed out and lower, discounted prices. For example:
- Bureau Nicko 145cm bruin mangohout: Was €374, now €364.
- Eettafel James ovaal 160cm lichtbruin mangohout: Was €309, now €299.
- Fauteuil Anna creme velvet: Was €139, now €129.
- Dressoir mangohout 150cm bruin Daan: Was €499, now €469.
- Eetkamerstoel draaibaar wit stof Lieve: Was €124, now €114.
These examples indicate an average discount of around 3-6%, which, while not massive markdowns, contribute to their claim of affordability.
The pricing structure appears to be set to offer value directly from the start. Mtechcomms.co.uk Reviews
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“Laagste Prijsgarantie” Lowest Price Guarantee: This is a powerful statement regarding their pricing. It means they actively monitor competitor pricing and are confident in their ability to offer the best deals. This guarantee acts as a strong incentive for customers, assuring them they won’t find the same product cheaper elsewhere. This commitment reduces the need for extensive price comparison shopping by the consumer.
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Bundle Deals & Offers: The site occasionally promotes bundles, such as “Je complete eetkamervoor minder dan €900,-” Your complete dining room for less than €900,-, which encourages larger purchases by offering collective savings. This strategy effectively increases the average order value while providing perceived greater value to the customer.
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Transparent Pricing: All prices are clearly listed next to the products, including whether they are on sale. There are no hidden fees immediately visible, and delivery costs if any are typically clarified during the checkout process though “snelle levering” is highlighted, implying efficient logistics. The pricing seems transparent, which builds customer trust.
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Payment Options: While not explicitly detailed on the homepage, a reputable e-commerce site like this would typically offer various payment methods common in the Netherlands, such as iDeal, credit cards, and possibly Klarna for deferred payments, further enhancing purchasing flexibility.
Aq-living.com Alternatives
When looking for alternatives to Aq-living.com, you’re essentially seeking other online and brick-and-mortar furniture retailers that offer modern, affordable home furnishings, ideally with similar services like fast delivery and good customer support. Homesecurity1st.co.za Reviews
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Large Retail Chains with Online Presence:
- IKEA: A global giant known for its flat-pack furniture, modern designs, and affordability. IKEA offers an immense range of products for every room, often at very competitive prices. Their “democratic design” philosophy focuses on function, quality, sustainability, and low price. While some assembly is required, the sheer variety and presence in many regions make them a primary alternative.
- Jysk: Often considered a competitor to IKEA, Jysk offers a wide range of furniture, mattresses, and home decor, often with a Scandinavian design influence. They frequently have sales and promotions, aiming for affordability. Jysk also operates both online and through physical stores.
- Leen Bakker / Kwantum Netherlands specific: These are popular Dutch furniture and home decor chains. They offer a mix of affordable to mid-range furniture, often with immediate stock availability and frequent promotions. They cater to a similar audience looking for practical and stylish home solutions.
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Online-Only Furniture Retailers:
- Wayfair / home24 European equivalent: These platforms offer a vast marketplace of furniture and home goods from various brands. Their strength lies in the sheer volume of choices, competitive pricing, and frequent sales. While delivery times can vary depending on the supplier, they often have comprehensive filtering options to narrow down choices.
- Made.com if still operating in certain regions / specific online design brands: These platforms often focus on more design-led pieces directly from manufacturers, cutting out intermediaries. While potentially slightly higher priced than Aq-living.com, they offer unique aesthetics and often good quality.
- Bol.com / Coolblue Netherlands specific: While not exclusively furniture stores, these large online retailers in the Netherlands often carry a significant range of furniture and home accessories from various brands, leveraging their strong logistics networks for fast delivery.
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Local & Independent Furniture Stores: Depending on your location, local furniture stores can offer unique, often higher-quality pieces, with personalized customer service. They might not always match the aggressive pricing of online giants but can provide a more tailored shopping experience and support local economies. Many small businesses are also establishing strong online presences.
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Second-Hand & Upcycled Furniture: For budget-conscious and environmentally aware consumers, exploring platforms like Marktplaats Netherlands or local charity shops and antique markets can yield unique and affordable furniture pieces. This option promotes sustainability and can lead to truly one-of-a-kind finds.
When considering alternatives, always compare: Uk.generation.org Reviews
- Price: Not just the list price, but also delivery costs and any hidden fees.
- Quality: Look for material descriptions, reviews, and warranty information.
- Delivery Time & Cost: Crucial for large furniture items.
- Return Policy: Understand the terms for returning items, especially if they are bulky.
- Customer Service: Read reviews about their responsiveness and problem-solving abilities.
- Ethical & Sustainable Practices: If important to you, research their sourcing and environmental efforts like Aq-living.com’s tree-planting initiative.
How to Cancel Aq-living.com Subscription
Based on the publicly available information on the Aq-living.com homepage, it primarily functions as a direct-to-consumer e-commerce store for furniture and home goods. There is no indication of a subscription service, recurring membership fees, or a “free trial” model associated with purchasing products.
Therefore, the concept of “canceling an Aq-living.com subscription” or a “free trial” as you would with a digital service like Netflix or a software trial does not apply to Aq-living.com.
What you might be looking to “cancel” is an order you have placed.
If you have placed an order with Aq-living.com and wish to cancel it, you would typically follow these steps:
- Check their Terms and Conditions / FAQs: The first point of contact for any cancellation or return query should always be the retailer’s official policy documentation. While not explicitly detailed on the homepage, most e-commerce sites have dedicated sections for “Algemene Voorwaarden” General Terms and Conditions or “Veelgestelde Vragen” Frequently Asked Questions.
- Contact Customer Service Immediately: Since they boast “Vóór 21:00 besteld, morgen geleverd!” Ordered before 9 PM, delivered tomorrow!, their logistics are very fast. This means if you want to cancel an order, you need to act quickly, ideally within hours of placing it, before it’s shipped.
- Phone: The homepage prominently displays a phone number: +31 088-22 66 308. Calling them directly is likely the fastest way to attempt a cancellation before shipment.
- Email/Contact Form: Most sites also offer an email address or a contact form. Look for a “Contact” or “Klantenservice” Customer Service link in the footer or header of the website.
- Refer to their Return Policy if already shipped: If your order has already been shipped or delivered, you would then fall under their generous “Gratis retour” free return policy.
- They offer a 14-day reflection period “14 dagen bedenktijd”.
- You are allowed to “hanteren en inspecteren” handle and inspect the product as you would in a physical store.
- Crucially, they state: “Wij kunnen je bestelling kosteloos op komen halen” We can pick up your order cost-free. This is a significant benefit for furniture returns, as large items can be difficult and expensive to ship back independently.
In essence, if you need to “cancel” anything related to an Aq-living.com purchase, it refers to canceling an order, not a recurring subscription. Triptogo.com Reviews
Their direct communication channels and clear return policy are the avenues to pursue for such actions.
Frequently Asked Questions
What is Aq-living.com?
Aq-living.com is an online furniture retailer based in the Netherlands, specializing in modern, affordable furniture and home accessories.
They offer items like sofas, tables, chairs, cabinets, and lounge sets.
Does Aq-living.com offer fast delivery?
Yes, Aq-living.com prominently advertises “Vóór 21:00 besteld, morgen geleverd!” Ordered before 9 PM, delivered tomorrow! for in-stock items, indicating a commitment to very fast local delivery.
What is Aq-living.com’s return policy?
Aq-living.com offers a free return policy with a 14-day reflection period. Salootglobal.es Reviews
You can handle and inspect the product, and they will pick up your order cost-free if you decide to return it within this period.
Is there a warranty on Aq-living.com products?
Yes, Aq-living.com provides a standard 2-year warranty on all its products, covering potential manufacturing defects.
Does Aq-living.com have a physical showroom?
Yes, Aq-living.com has a showroom located in ‘s-Hertogenbosch, Netherlands.
It is open Monday to Friday from 09:30 to 16:30 and on Saturday from 12:00 to 16:00.
Does Aq-living.com offer a price match guarantee?
Yes, Aq-living.com offers a “Laagste prijsgarantie” lowest price guarantee on its entire assortment, meaning they aim to match prices if you find the same product cheaper elsewhere. Outdoorclothing.co.uk Reviews
What types of furniture does Aq-living.com sell?
Aq-living.com sells a range of modern furniture including sofas banken, lounge sets, dining tables eettafels, chairs stoelen, cabinets kasten, and home accessories.
Are Aq-living.com’s products affordable?
Yes, affordability is a key selling point for Aq-living.com.
They frequently list products with discounted prices and emphasize “betaalbaar wonen voor iedereen” affordable living for everyone.
How can I contact Aq-living.com customer service?
You can contact Aq-living.com customer service by phone at +31 088-22 66 308. They also typically have a contact form or email address listed on their website.
Does Aq-living.com ship internationally?
Based on the website’s language and emphasis on fast local delivery and a showroom in the Netherlands, it primarily serves the Dutch market. Tradesai.com Reviews
International shipping details are not prominently displayed.
Does Aq-living.com offer financing options?
The homepage does not explicitly detail financing options like installment plans or deferred payments.
You would need to check their payment information or contact customer service for details.
What is mangohout mango wood and does Aq-living.com sell it?
Yes, Aq-living.com sells furniture made from mangohout mango wood, which is highlighted as a popular and attractive material in their blog section.
Does Aq-living.com have sales or discounts?
Yes, Aq-living.com frequently features products on sale with visible discounts from their original prices, and they also promote specific “Shop the look” offers. Virginmedia.ie Reviews
How does Aq-living.com contribute to sustainability?
Aq-living.com partners with Life Terra to plant 1 tree for every product purchased over €200, aiming to compensate for their CO2 footprint. They have already planted over 4,000 trees.
Can I cancel an order placed on Aq-living.com?
You should contact Aq-living.com customer service immediately via phone to attempt to cancel an order, especially due to their fast delivery times.
If the order has already shipped, you would follow their 14-day free return policy.
Does Aq-living.com have a loyalty program or subscription service?
No, based on the website’s content, Aq-living.com operates as a direct retail store and does not appear to offer any subscription services or loyalty programs.
Are there reviews for Aq-living.com?
The website features testimonials from “happy customers” and mentions Trustpilot, suggesting external review platforms where you can find customer experiences. Avantitrails.com Reviews
What are the showroom hours for Aq-living.com?
The showroom in ‘s-Hertogenbosch is open Monday to Friday from 09:30 to 16:30 and on Saturday from 12:00 to 16:00.
Can I see specific products in the showroom before buying?
Yes, the website notes that certain products can be viewed in their showroom, but it’s advisable to contact customer service beforehand to confirm if a specific variant of a product is on display.
What if a product arrives damaged from Aq-living.com?
While not explicitly detailed on the homepage, given their 2-year warranty and free return policy, any damaged item upon arrival would likely be covered.
You should contact their customer service promptly to report the issue.
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