Based on looking at the website, Astleymoss.com appears to be a professional home design, construction, and fit-out company specializing in major renovations, extensions, and new builds, primarily in Cheshire and surrounding areas.
This is a legitimate business offering tangible services, which means we’re dealing with a service provider, not a product or an illicit scheme.
For anyone looking to invest in significant home improvements, understanding a company like Astley Moss means delving into their approach, service quality, and client testimonials.
This review will break down what the website communicates, helping you decide if their offerings align with your project needs and values.
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IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.
Astleymoss.com Review & First Look
Diving into Astleymoss.com, the immediate impression is one of professionalism and a clear focus on high-end residential projects.
The website design itself is clean, with an emphasis on showcasing past work through project highlights like “Cheshire 2020” and “Bramhall.” This visual storytelling quickly establishes their expertise in creating bespoke living spaces.
Initial Impressions of the Website
The site is straightforward, avoiding unnecessary clutter.
It quickly conveys their core services: design, construction, and fit-out.
The use of high-quality images of completed projects immediately grabs attention, suggesting a portfolio of successful endeavors. Isoftra.com Reviews
This is crucial for a construction and design company, as potential clients often rely heavily on visual proof of capability.
What Astleymoss.com Presents as Its Core Offering
Astleymoss.com positions itself as a comprehensive solution for transforming homes.
They emphasize “design, construction and fit out of the finest homes,” highlighting major renovations, extensions, and new builds.
The focus is on a collaborative approach, working “together with our customers to really understand what it is that will make your home the home you will love.” This suggests a client-centric model rather than a one-size-fits-all approach.
They also mention “extensive services to meet the demanding and exclusive needs of our customers,” indicating a capacity for complex and high-value projects. Bishamabbeynsc.co.uk Reviews
Astleymoss.com Pros & Cons
When evaluating any service provider, it’s essential to weigh the positives against any potential drawbacks.
Astleymoss.com, based on its website content, presents a clear set of advantages, but there are also areas where a potential client might need more information or consider carefully.
Advantages of Engaging Astley Moss
- Comprehensive Service Offering: They cover the entire spectrum from design to construction and fit-out, potentially streamlining the project management for clients who prefer a single point of contact. This integrated approach can reduce communication gaps and ensure design intent is carried through to execution.
- Customer-Centric Approach: The website explicitly states their commitment to working “together with our customers to really understand what it is that will make your home the home you will love.” This collaborative spirit is a strong selling point for bespoke projects.
- Transparency and Honesty: They claim their “business is built on honesty and transparency” and offer “FREE Project Valuation NO HIDDEN FEES” and “comprehensive quotations.” This commitment to upfront costing is a significant advantage in the construction industry, where hidden fees can be a major concern.
- Experienced Leadership: The mention of meeting with founders Rick and/or Chris, who “will ensure you are listened too from the outset but also inspired by our extensive experience,” points to direct involvement from seasoned professionals, which can be reassuring for complex projects.
- Reliable and Professional Team: They highlight a “Reliable and delivery professional team” with a strong emphasis on “Health and Safety our first priority.” This focus on safety and project management by “fully qualified and competent Astley Moss colleague” indicates a structured and responsible operational framework.
- Strong Testimonials: The website features compelling client testimonials from “J Manford Cheshire,” “Mrs McLean Cheshire,” and “Phil and Sheila Jones Bramhall.” These real-world endorsements provide social proof of their capabilities and client satisfaction. For instance, J. Manford praises their professionalism and meeting deadlines “without any hiccups and in time for Xmas!”, while Mrs. McLean highlights their ability to “help realise our vision.”
Potential Considerations or Areas for Further Inquiry
- Geographic Focus: While they mention “Cheshire and surrounding areas,” clients outside this specific region would need to confirm their service availability.
- Pricing Details: While they offer a “FREE Project Valuation” and “comprehensive quotations,” specific pricing tiers or a general cost range are not provided on the website. This is typical for bespoke construction projects, but potential clients will need to engage directly to understand the investment required.
- Portfolio Depth: While some projects are highlighted, a more extensive online portfolio with before-and-after photos, detailed project descriptions, and budget ranges even broad ones could provide greater insight into their capabilities across diverse project types and scales.
- Scalability for Smaller Projects: The website emphasizes “major renovations, extensions and new builds.” While positive for large-scale work, it might imply they are not the ideal fit for smaller, less intensive home improvement projects.
Astleymoss.com Alternatives
When considering a significant home renovation or new build, exploring alternatives is a wise move.
The construction and design industry is vast, with many reputable firms offering similar services.
The key is to find a company that aligns with your specific project scope, budget, and aesthetic preferences. Acelandscapes.com.au Reviews
Exploring Other Reputable Construction & Design Firms
- Local Architect-Led Design-Build Firms: Many architectural practices now offer integrated design-build services, meaning they handle both the architectural design and the construction phase. This can offer a similar streamlined process to Astley Moss, with potentially a stronger emphasis on unique architectural vision. You’d typically search for firms specializing in residential architecture and construction in your specific region.
- Bespoke Home Builders: For new builds, dedicated bespoke home builders often offer highly customized solutions. These companies typically work with clients from concept to completion, ensuring every detail aligns with the homeowner’s vision. Researching builders known for quality craftsmanship and custom homes in your area is a good starting point.
- High-End Renovation Specialists: If your project is primarily a major renovation or extension, there are firms that specialize exclusively in transforming existing structures. These companies often have deep expertise in navigating the complexities of older homes, structural modifications, and integrating modern amenities while preserving architectural integrity.
- Interior Design Firms with Construction Management: Some large interior design firms offer construction management services, particularly for the fit-out and finishing stages. While they might partner with external contractors for structural work, they excel at ensuring the interior aesthetics and functionality are perfectly executed.
Factors to Consider When Choosing an Alternative
- Project Scope and Scale: Does the alternative firm specialize in projects of your size and complexity? Some firms excel at small, intricate renovations, while others are geared towards multi-million-pound new builds.
- Design Philosophy: Do their past projects resonate with your aesthetic? Reviewing portfolios is crucial to ensure their design style aligns with your taste.
- Client Communication and Process: How do they manage client communication? Do they offer a clear, transparent process for budgeting, timelines, and decision-making?
- Reputation and References: Beyond online reviews, seek direct references from their past clients. Inquire about their experience with project management, problem-solving, and adherence to budgets and schedules.
- Accreditations and Insurance: Ensure any alternative firm holds the necessary licenses, insurance, and professional accreditations relevant to construction in your region.
- Budget Alignment: Be transparent about your budget, and ensure the alternative firm can deliver within those financial parameters. Different firms operate at different price points.
How to Engage with Astleymoss.com
If Astleymoss.com aligns with your project needs after this review, the next step is to initiate contact.
Their website outlines a clear, initial consultation process designed to understand your vision and provide preliminary guidance.
Initiating Contact for a Project Valuation
The website prominently features a “FREE Project Valuation NO HIDDEN FEES” and offers a “Free Design Consultation with one of the Senior Directors.” This is the primary entry point for prospective clients.
To get started, you would typically:
- Visit the Website: Navigate to Astleymoss.com.
- Locate Contact Information: Look for a contact form, email address, or phone number. The website lists “+44 161 870 2480.”
- Prepare Your Project Details: While not strictly necessary for the initial contact, having a rough idea of your project scope, desired outcomes, and any specific challenges will make the initial conversation more productive. This could include:
- Type of project renovation, extension, new build
- Location of the property
- Desired timeline even if flexible
- Any specific features or challenges you anticipate
- Request a Free Design Consultation: Use the provided contact methods to express your interest in a free project valuation and design consultation. You’ll likely be asked for your contact details and a brief overview of your project.
What to Expect During the Free Design Consultation
The website states that the consultation can be “Either from your site or our newly acquired offices & showroom.” You will “meet with our founders Rick and/or Chris.” During this session: Thecalmcharm.co.uk Reviews
- Collaborative Discussion: Expect a collaborative discussion where they aim to “design your future home and spaces collaboratively and at a pace to suit you.” This is your opportunity to articulate your vision, needs, and any constraints.
- Listening and Inspiration: They emphasize that they “will ensure you are listened too from the outset but also inspired by our extensive experience.” This suggests they will actively listen to your ideas while also offering expert insights and potential solutions you might not have considered.
- Preliminary Assessment: They will likely conduct a preliminary assessment of your project, potentially discussing feasibility, initial design concepts, and a rough understanding of the scope involved.
- Discussion of Next Steps: Following the consultation, they will typically outline the next steps, which would include preparing a “comprehensive quotation” based on the discussed scope.
It’s a chance to gauge their understanding of your needs, their design approach, and their overall professionalism before committing to any financial outlay.
Astleymoss.com Pricing
Understanding the cost structure of a bespoke home design and construction project is paramount.
While Astleymoss.com emphasizes transparency with “NO HIDDEN FEES” and “comprehensive quotations,” it’s crucial to understand why specific pricing isn’t listed upfront and what factors will influence your project’s final cost.
Understanding the “No Hidden Fees” Promise
Astleymoss.com states their “business is built on honesty and transparency” and that they provide “comprehensive quotations to give you piece of mind from the outset.” This is a significant claim in an industry often plagued by unexpected costs.
What this implies is: Quorngrangehotel.co.uk Reviews
- Detailed Breakdowns: Once the scope of work is defined through the design consultation, their quotation should provide a thorough breakdown of all anticipated costs, including materials, labor, project management, and any other relevant expenses.
- Fixed-Price Contracts Likely: While not explicitly stated, “comprehensive quotations” often lead to fixed-price contracts for defined scopes of work. This means that, barring client-initiated changes or unforeseen ground conditions, the quoted price should be the final price.
- Transparency on Revisions: If changes are requested during the project, they should provide clear, documented change orders with associated costs, ensuring you’re aware of any financial impact before proceeding.
However, it’s important for clients to fully understand what is included in the “comprehensive quotation” and what might be excluded e.g., specific fixtures, landscaping, or certain specialist surveys that might be sourced separately. Always read the quotation terms carefully.
Factors Influencing the Cost of a Bespoke Project
The cost of a major home renovation, extension, or new build with a company like Astley Moss is highly variable and depends on numerous factors.
This is why upfront, generic pricing is rarely provided.
Key factors include:
- Scope of Work:
- New Build vs. Renovation: New builds often have a higher per-square-foot cost due to starting from scratch, but renovations can involve unforeseen structural issues or complex integration with existing elements.
- Size: Larger projects naturally incur higher material and labor costs.
- Complexity: Unique architectural features, intricate joinery, custom solutions, and challenging site conditions will increase costs.
- Material Selection:
- Finishes: High-end finishes e.g., imported marble, custom cabinetry, designer fixtures will significantly impact the budget compared to standard selections.
- Structural Materials: The choice of timber, steel, or concrete for structural elements can influence cost.
- Sustainability: Sustainable materials or advanced energy-efficient systems might have a higher upfront cost but offer long-term savings.
- Labor and Expertise:
- Skilled Trades: Bespoke projects require highly skilled craftsmen, which comes at a premium.
- Project Management: The level of dedicated project management and oversight provided by Astley Moss is built into their service.
- Site Conditions:
- Groundwork: Complex ground conditions e.g., poor soil, rock, contaminated land require more extensive and costly groundwork.
- Access: Difficult site access can increase labor time and equipment costs.
- Permits and Fees:
- Planning Permission: Costs associated with architectural drawings, planning applications, and approvals.
- Building Regulations: Ensuring compliance with all local building codes and regulations.
- Fixtures and Fittings:
- Kitchens & Bathrooms: These areas are often the most expensive per square foot due to plumbing, tiling, and specialized fittings.
- Integrated Technology: Smart home systems, advanced security, and entertainment setups add significant cost.
- Timeline: While not always a direct cost, accelerated timelines might require more resources or overtime, potentially impacting the budget.
Due to these variables, Astley Moss’s approach of providing a free consultation followed by a comprehensive, tailored quotation is standard practice for high-value construction and design services. Vsl.one Reviews
It ensures the price reflects the exact specifications and challenges of your unique project.
How Astleymoss.com Manages Projects
Astleymoss.com emphasizes a structured and professional approach to project management, a critical component for delivering high-quality, complex home builds and renovations.
Their website highlights key aspects of their operational methodology.
Project Management Methodology
The website states that “Each project is managed by a fully qualified and competent Astley Moss colleague.” This suggests a dedicated project manager is assigned to each client, acting as the primary point of contact and overseeing the entire process.
This “single point of contact” model is often preferred by clients for clarity and efficiency. Alternatief-facings.nl Reviews
Their methodology seems to incorporate:
- Dedicated Oversight: Having a “fully qualified and competent” manager for each project ensures consistent attention and decision-making.
- Continuous Monitoring: The “management team continually monitoring progress” indicates a layered approach, with senior oversight ensuring projects stay on track and meet quality standards.
- Client Collaboration: Their initial design consultation emphasizes collaboration, implying that client input is integrated throughout the project lifecycle, from design iterations to material selections and final fit-out.
- Health and Safety Focus: The explicit mention of “Health and Safety is our first priority on any project” underscores a responsible and professional operational framework, minimizing risks for both workers and clients.
Ensuring Quality and Timeliness
While not explicitly detailing every step, the website provides clues on how they aim for quality and timeliness:
- Professional Team: Their claim of a “Reliable and delivery professional team” implies a workforce that is skilled and committed to efficient execution. This team likely comprises various trades – carpenters, electricians, plumbers, masons, etc. – all working under the project manager.
- Proactive Monitoring: The “management team continually monitoring progress and spot check site safety” is a key mechanism for ensuring adherence to schedules and quality benchmarks. Regular site visits and progress reviews help identify and address issues early.
- Experience-Driven Solutions: The founders, Rick and Chris, offer inspiration “by our extensive experience.” This collective knowledge base likely contributes to effective problem-solving and proactive planning to prevent delays and maintain quality.
- Client Testimonials as Indicators: The testimonials, particularly from J. Manford who stated, “The team worked professionally and to deadlines without any hiccups and in time for Xmas!”, directly speak to their ability to deliver projects on time and to a high standard, reinforcing their claims.
In essence, Astleymoss.com presents a project management approach that combines dedicated leadership, ongoing monitoring, a professional team, and a strong emphasis on safety, all aimed at delivering projects efficiently and to client satisfaction.
Astleymoss.com Customer Testimonials
Client feedback is often the strongest indicator of a service provider’s performance.
Astleymoss.com prominently features several testimonials on its homepage, offering direct insights into past client experiences. Prezzogiusto.com Reviews
These testimonials highlight specific aspects of their service that resonated with homeowners.
Direct Client Feedback and Experiences
The website showcases three distinct testimonials, each shedding light on a different facet of Astley Moss’s service:
- J Manford, Cheshire: “From conception to build and fit out these guys really knew their business. The team worked professionally and to deadlines without any hiccups and in time for Xmas!”
- Key takeaway: This testimonial emphasizes their expertise across all project phases “conception to build and fit out”, professionalism, and crucial ability to meet deadlines “without any hiccups and in time for Xmas!”. This speaks directly to efficiency and reliability.
- Mrs McLean, Cheshire: “Literally, from the day we moved into our house from London Chris and Rick where there to help realise our vision. A large house in need of complete modernisation and extension. It was a joy to be able to work with the team at Astley Moss and enjoy the designs come to life.”
- Key takeaway: Mrs. McLean highlights their support in realizing a vision for a “large house in need of complete modernisation and extension.” The phrase “It was a joy to be able to work with the team” speaks to a positive client-contractor relationship and an enjoyable process, even for significant projects. This suggests good communication and a cooperative spirit.
- Phil and Sheila Jones, Bramhall: “The thing that struck us about working with Astley Moss was the guys complimentary skill set. Each member of the team brings something to the process and thats what gave us our unique family home that felt like ours, not a copy of someone elses.”
- Key takeaway: This testimonial praises the diverse and complementary skills within the Astley Moss team. The focus on creating a “unique family home that felt like ours, not a copy of someone elses” underscores their ability to deliver bespoke, personalized solutions that truly reflect the client’s individuality, rather than generic designs.
Common Themes in Client Satisfaction
Analyzing these testimonials, several common themes emerge regarding client satisfaction with Astleymoss.com:
- Professionalism and Expertise: All clients commend their professional approach and deep knowledge of the construction and design process.
- Reliability and Timeliness: The ability to meet deadlines and complete projects “without any hiccups” is a recurring positive, which is a major concern for any home renovation client.
- Collaborative and Vision-Oriented: Clients appreciate their willingness to listen to and help “realise vision,” working collaboratively to bring unique ideas to life.
- Team Synergy: The emphasis on the “complimentary skill set” of the team suggests a well-coordinated and effective workforce.
- Personalized Outcomes: The final result is perceived as a “unique family home” that genuinely feels like the client’s own, indicating a high level of customization and attention to detail.
These testimonials, while subjective, provide valuable social proof and align with the professional image Astleymoss.com projects on its website.
For potential clients, they offer a glimpse into the actual experiences of those who have engaged their services. Bminingcompany.com Reviews
Astleymoss.com: A Community-Focused Business
Astleymoss.com positions itself not just as a construction and design firm but as a “community business with extensive reference ability.” This statement suggests a deeper connection to its operating region and a reliance on its local reputation and past client satisfaction.
Emphasis on Local Community and References
The phrase “A community business” implies that Astley Moss is deeply rooted in the areas it serves, particularly Cheshire.
This can be a significant advantage for clients for several reasons:
- Local Knowledge: A community business likely possesses intimate knowledge of local planning regulations, building codes, and even preferred local suppliers and sub-contractors, which can streamline the project process.
- Reputation Matters: For a community business, local reputation is paramount. Their continued success relies heavily on word-of-mouth referrals and positive experiences within their immediate service area. This often translates to a strong commitment to client satisfaction.
- Accessibility and Accountability: Being a local entity means they are likely more accessible for site visits, meetings, and post-completion support. There’s a greater sense of accountability when a business is physically present in the community it serves.
The “extensive reference ability” directly supports this community focus.
It means they have a strong pool of past clients who are willing to vouch for their work. Transportation.trimble.com Reviews
In the construction industry, direct references are invaluable, offering prospective clients the chance to:
- Speak to Former Clients: Get firsthand accounts of project management, communication, problem-solving, and adherence to budget and timeline.
- View Completed Projects with permission: In some cases, previous clients might allow a viewing of their completed homes, offering a tangible demonstration of Astley Moss’s quality and craftsmanship.
- Assess Post-Completion Support: Learn about their responsiveness to any issues that might arise after project completion.
The Value of “Community Business” in Construction
In the context of home building and renovation, being a “community business” translates to several tangible benefits for the client:
- Trust and Reliability: There’s an inherent trust associated with local businesses that have established themselves over time through consistent, quality work within their community.
- Personalized Service: Smaller, community-focused firms often provide a more personalized touch, as they rely on building long-term relationships rather than high-volume, impersonal transactions.
- Support for Local Economy: Engaging a local business contributes to the local economy, which can be a deciding factor for clients who prioritize community development.
- Problem Resolution: Local businesses are often more invested in resolving any issues promptly and effectively, as their reputation directly impacts their future business within that community.
For high-value, long-term investments like home construction, partnering with a company like Astley Moss, which champions its “community business” ethos and “extensive reference ability,” offers a layer of assurance and accountability that can be invaluable.
It suggests a company built on a foundation of trust and proven success within its immediate environment.
Frequently Asked Questions
What services does Astleymoss.com offer?
Astleymoss.com offers comprehensive home design, construction, and fit-out services, specializing in major renovations, extensions, and new builds primarily in Cheshire and surrounding areas. Novosbed.com Reviews
Is Astleymoss.com a reputable company?
Based on the information on their website, including client testimonials and an emphasis on professionalism and transparency, Astleymoss.com presents itself as a reputable company in the home construction and design sector.
How can I get a quote from Astleymoss.com?
You can get a quote by contacting Astleymoss.com to request a “FREE Project Valuation” and “Free Design Consultation” with one of their senior directors. Their phone number is +44 161 870 2480.
Does Astleymoss.com offer free consultations?
Yes, Astleymoss.com offers a free design consultation with one of their senior directors, which can take place at your site or their offices/showroom.
What areas does Astleymoss.com serve?
Astleymoss.com primarily serves Cheshire and surrounding areas for their home design and construction projects.
What kind of projects does Astleymoss.com specialize in?
Astleymoss.com specializes in “the finest homes,” specifically focusing on major renovations, extensions, and new builds. Peartreerehab.co.uk Reviews
Who are the founders of Astleymoss.com?
The website mentions that you will meet with their founders, Rick and/or Chris, during the design consultation.
Does Astleymoss.com prioritize health and safety?
Yes, the website explicitly states that “Health and Safety is our first priority on any project.”
How does Astleymoss.com ensure project quality?
Astleymoss.com ensures quality through dedicated project managers for each project, continuous monitoring by the management team, and regular spot checks for site safety.
Do Astleymoss.com projects go over budget?
The website states they provide “comprehensive quotations to give you piece of mind from the outset” and claim “NO HIDDEN FEES,” suggesting a commitment to transparent and upfront pricing.
Can Astleymoss.com handle complex design visions?
Yes, client testimonials suggest they excel at helping clients “realise vision” and creating “unique family home” that are not generic copies. Themedicaltherapygroup.com Reviews
How long do Astleymoss.com projects typically take?
While no specific timelines are provided, a client testimonial mentions a project completed “in time for Xmas!” suggesting they work to deadlines.
Project duration would depend on the scope and complexity.
Does Astleymoss.com use a professional team?
Yes, the website states they have a “Reliable and delivery professional team” with each project managed by a “fully qualified and competent Astley Moss colleague.”
What is the advantage of working with a “community business” like Astleymoss.com?
Working with a “community business” often means local knowledge, a strong reliance on local reputation, greater accountability, and a more personalized service approach.
Are there testimonials available for Astleymoss.com?
Yes, Astleymoss.com features multiple client testimonials directly on its homepage, highlighting positive experiences with their service. Ajaxsecuritysystem.co.uk Reviews
How does Astleymoss.com approach the design process?
Astleymoss.com adopts a collaborative design approach, working “together with our customers to really understand” their needs and “design your future home and spaces collaboratively.”
Do I need architectural plans before contacting Astleymoss.com?
No, it appears they offer design services as part of their comprehensive offering, starting with a free design consultation to collaboratively plan your project.
How transparent is Astleymoss.com about pricing?
Astleymoss.com states their business is “built on honesty and transparency” and promises “NO HIDDEN FEES” with “comprehensive quotations.”
What kind of customer support does Astleymoss.com offer during a project?
While not explicitly detailed, the mention of dedicated project managers and continuous monitoring suggests ongoing support and communication throughout the project lifecycle.
Does Astleymoss.com offer post-completion support?
The website does not explicitly detail post-completion support, but reputable community businesses often provide ongoing assistance for any issues that may arise after project handover. Australianevisaonline.org Reviews
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