blackship.com FAQ

What is Blackship.com?

Blackship.com is a package forwarding service based in Japan that provides users with a Japanese shipping address to buy items from Japanese online stores and then ships those packages internationally to the user’s home country.

Read more about blackship.com:
Blackship.com Review & First Look: An In-Depth Analysis
Blackship.com Pros & Cons: An Imbalanced View
Is Blackship.com Legit? Examining Trust Indicators
How Blackship.com Works: Unpacking the Process (with Missing Details)
Blackship.com Pricing: A Lack of Transparency
Blackship.com vs. Competitors: A Comparative Look

How does Blackship.com work?

Based on the website, Blackship.com works by allowing you to sign up for a Japanese address, use that address for your online purchases from Japanese retailers, and then Blackship.com receives your packages, allows for consolidation, and forwards them to your international destination.

Does Blackship.com offer free storage?

Yes, Blackship.com states on its homepage that it offers free storage for 45 days, allowing users to consolidate multiple packages before shipping. Blackship.com vs. Competitors: A Comparative Look

Does Blackship.com offer package consolidation?

Yes, the Blackship.com website highlights “Consolidation” as a key feature, allowing users to combine multiple items into one shipment to save on shipping costs.

Can Blackship.com help with customs declarations?

Yes, Blackship.com states it makes “filling out a Customs Form very easy” and allows users to “Declare your own Customs value” by choosing Gift or Merchandise and entering the value and description.

Is Blackship.com connected to Japan Rabbit?

Yes, the Blackship.com website states it is “From the creators of Japan Rabbit” and mentions integrating “Japan Rabbit Import” purchases for consolidation.

Does Blackship.com offer package photos?

Yes, Blackship.com mentions “Package Photos” as an automatic feature, providing users with photos of their received packages.

What payment methods does Blackship.com accept?

While the Blackship.com homepage states “Accepted Payment Methods” and “Secure Payment,” it does not explicitly list the specific payment methods (e.g., credit cards, PayPal) on the main page. Blackship.com Pricing: A Lack of Transparency

Is Blackship.com mobile friendly?

Yes, Blackship.com states that it is “Mobile Friendly,” allowing users to manage their packages on the go.

Does Blackship.com support multi-currency payments?

Yes, Blackship.com claims to support payment in six currencies, offering flexibility for international users.

Does Blackship.com accept Cash on Delivery (COD) packages?

Yes, Blackship.com states it can “accept COD packages on your behalf,” which is useful for shopping from Japanese stores that only offer COD.

Is there a phone number for Blackship.com customer service?

Based on the homepage, Blackship.com primarily offers customer service via chat or email.

a direct phone number is not prominently displayed. How Blackship.com Works: Unpacking the Process (with Missing Details)

Is Blackship.com transparent about its pricing?

No, the Blackship.com homepage is not fully transparent about its pricing.

While it mentions “reasonable and affordable” pricing and “additional fees,” it does not provide a detailed, itemized pricing page or cost calculator for all services, including forwarding fees, post-45-day storage fees, or add-on services.

Where can I find the full terms of service for Blackship.com?

The full terms of service are not prominently linked on the Blackship.com homepage, making it difficult for potential users to review them easily before signing up.

Does Blackship.com offer a refund policy?

Information regarding a refund policy for Blackship.com services is not explicitly provided or easily accessible on the homepage.

Does Blackship.com provide an “About Us” section?

No, the Blackship.com homepage does not feature an easily accessible “About Us” section that details the company’s background, physical address, or legal entity information. Is Blackship.com Legit? Examining Trust Indicators

What are the key features of Blackship.com?

Key features of Blackship.com include obtaining a Japanese address, 45 days of free storage, package consolidation, free repacking, automatic package photos, customs control, global delivery, multi-currency support, and acceptance of COD packages.

What is the process for cancelling a Blackship.com subscription or account?

The Blackship.com homepage does not provide clear information or steps on how to cancel a subscription or account.

How does Blackship.com handle lost or damaged packages?

The Blackship.com homepage does not provide explicit details regarding insurance options for packages or the process for handling and claiming lost or damaged shipments.

Does Blackship.com have a rewards program?

Yes, Blackship.com mentions a “Rewards Program” that allows users to “Unlock discounted pricing.”

Blackship.com Pros & Cons: An Imbalanced View