Bookkeepingbypros.com Review 1 by

Bookkeepingbypros.com Review

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Based on checking the website Bookkeepingbypros.com, the service presents itself as a professional bookkeeping solution for businesses and CPAs.

While the site emphasizes experience, customer satisfaction, and a streamlined process, a thorough review reveals some areas that could raise questions for a discerning user.

Overall Review Summary:

  • Service Type: Professional Bookkeeping Services Accounts Payable, Accounts Receivable, Payroll, Financial Reporting, Tax Preparation, CPA Bookkeeping Services
  • Claimed Experience: 15+ years
  • Customer Satisfaction Claim: 99% based on 600+ reviews
  • Process: Record Submission, Financial Revisions, Issuance of Updated Reports
  • Key Missing Information: No clear pricing structure, no direct online customer reviews, generic case studies, no detailed team profiles.
  • Ethical Consideration: Bookkeeping itself is permissible and beneficial when conducted ethically, honestly, and without involvement in forbidden transactions like interest-based dealings or businesses engaged in illicit activities. The website does not provide enough specific details to fully ascertain its compliance with these principles for every client it serves.
  • Recommendation: Caution advised due to lack of transparent pricing and specific verifiable client testimonials.

The website provides a clean and professional appearance, highlighting its focus on helping businesses manage their finances efficiently. It outlines various services like accounts payable/receivable, payroll processing, financial reporting, and tax preparation. The stated 15+ years of experience and a claimed 99% customer satisfaction rate based on over 600 reviews sound impressive. They also detail a three-step process for service delivery: record submission, financial revisions, and issuance of updated reports. However, for a service that deals with the crucial financial health of a business, the absence of transparent pricing models, direct links to external customer reviews beyond quoted testimonials on their own site, and specific, detailed case studies with verifiable outcomes creates a gap in trust. While the service of bookkeeping is inherently permissible, the lack of transparency regarding pricing and the absence of verifiable external reviews are significant red flags for a service handling sensitive financial data. Without these crucial elements, it’s difficult to fully assess the legitimacy and long-term viability of the provider.

Here are some better alternatives for professional bookkeeping services that often offer more transparency and verifiable credentials:

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  • QuickBooks Live Bookkeeping

    • Key Features: Dedicated bookkeeper, monthly financial reports, tax-ready books, integrates seamlessly with QuickBooks software.
    • Average Price: Varies based on business expenses, typically starting from $200-$500 per month.
    • Pros: Highly integrated with leading accounting software, reputable company Intuit, consistent service.
    • Cons: Can be more expensive for larger businesses, might feel less personalized than a smaller firm.
  • Bench Accounting

    • Key Features: Dedicated bookkeeper, monthly financial statements, year-end tax-ready financial package, catch-up bookkeeping services.
    • Average Price: Starts from around $249/month for essential services, scaling up based on business needs.
    • Pros: User-friendly platform, strong customer support, clear pricing tiers, good for small to medium-sized businesses.
    • Cons: Not ideal for very complex accounting needs, integration with non-Bench apps can be limited.
  • Pilot

    • Key Features: Full-service bookkeeping, tax preparation, CFO services, focuses on startups and growth-stage companies.
    • Average Price: Custom pricing, generally higher-end due to comprehensive services, starting from $300-$500 per month for basic bookkeeping.
    • Pros: Geared towards high-growth companies, experienced team, offers more than just bookkeeping.
    • Cons: More expensive, might be overkill for very small businesses.
  • Merritt Bookkeeping

    • Key Features: Flat-rate monthly bookkeeping, catch-up bookkeeping, financial statements, tax-ready books.
    • Average Price: Flat rate of $190/month.
    • Pros: Very affordable flat rate, simple and straightforward service.
    • Cons: Limited in scope compared to more comprehensive services, may not suit businesses with complex needs.
  • Ignition formerly Karbon

    • Key Features: Practice management for accountants, automates proposals, payments, and client onboarding. useful for finding and managing a local ethical accountant.
    • Average Price: SaaS pricing for accountants, indirectly helps clients find services by enabling professional firms.
    • Pros: Streamlines client management for accounting firms, helps ensure professional service delivery.
    • Cons: Not a direct bookkeeping service for consumers, but a tool for accounting professionals.
  • Upwork

    • Key Features: Platform to find freelance bookkeepers globally, allows for customized service and pricing negotiations.
    • Average Price: Varies widely based on freelancer experience and project scope, from $15/hour to $100+/hour.
    • Pros: Flexibility, cost-effective for specific projects, access to a wide talent pool.
    • Cons: Requires due diligence to vet freelancers, quality can vary, less consistency than a dedicated firm.
  • Fiverr

    • Key Features: Micro-task platform for various services, including basic bookkeeping, allows for quick hiring for specific tasks.
    • Average Price: Project-based, starting from $5-$50 for basic tasks, scaling up for more complex work.
    • Pros: Very affordable for small tasks, quick turnaround, easy to find immediate help.
    • Cons: Not suitable for ongoing, comprehensive bookkeeping, quality can be inconsistent, less personal touch.

Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.

IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

Table of Contents

Bookkeepingbypros.com Review & First Look

Based on an initial examination of Bookkeepingbypros.com, the website presents itself as a dedicated provider of professional bookkeeping services.

The landing page immediately highlights its core offering: “Professional Bookkeeping Services for Your Business Finances.” This direct approach is commendable, as it instantly communicates the company’s purpose.

They aim to help businesses manage their finances seamlessly, enabling them to focus on growth.

The site claims a substantial “15+ years of expertise and experience” in the field, a figure that typically instills confidence.

Furthermore, they boast “99% Customer satisfaction based on 600+ Reviews.” While these numbers are impressive on the surface, the lack of third-party verification for these reviews is a notable point. Biscred.com Review

The absence of direct links to these external review sources means prospective clients have to rely solely on the company’s self-reported success metrics, which can be a red flag for those conducting thorough due diligence.

Initial Impressions and User Experience

The website’s design is clean, modern, and user-friendly.

Navigation is intuitive, with clear menus for “Services,” “About Us,” “Blog,” and “Contact Us.” The visual appeal is professional, and the site loads quickly, contributing to a positive initial user experience.

Key information is easily accessible, and the calls to action, such as “Talk to an Expert” and “Contact Us,” are prominent.

  • Aesthetics: The layout is uncluttered, using a combination of professional imagery and clear typography. This creates an impression of professionalism and competence.
  • Ease of Navigation: Users can quickly find what they are looking for. The service categories are well-defined, and the contact information is prominently displayed in the footer and a dedicated “Contact Us” page.

Transparency and Verifiable Claims

While the website makes strong claims about its experience and customer satisfaction, the lack of independent verification is a significant concern. Mobilephonelocator.net Review

Many reputable service providers in the financial sector link directly to their profiles on review platforms to demonstrate authenticity.

  • Customer Testimonials: The website features several text-based customer testimonials. For example, a “Restaurant Business San Francisco, CA” states, “Five years ago, we began our partnership with Bookkeeping By Pros and it has been an exceptional experience.” Another, from a “Business Owner California,” says, “Working with Bookkeeping By Pros has been an excellent experience.” While these testimonials read positively, they lack specific names, verifiable business links, or dates beyond what is provided, making it difficult to confirm their authenticity.
  • Years of Experience: The claim of “15+ Years Of Experience” is prominently displayed. However, no specific founding date or detailed company history is provided on the “About Us” page to substantiate this claim beyond the general statement.
  • Industry Recognition: There is no mention of any professional certifications, industry awards, or affiliations with recognized bookkeeping or accounting associations e.g., AIPB, NACPB that would further validate their expertise. This is common for established firms looking to build trust.

Bookkeepingbypros.com Pros & Cons

When evaluating any service, it’s essential to weigh its strengths against its weaknesses.

For Bookkeepingbypros.com, while it projects a professional image, several critical gaps emerge, particularly in transparency and verifiable claims.

The Good: What Bookkeepingbypros.com Appears to Do Well

  • Clear Service Offerings: The website clearly lists a range of bookkeeping services, including Accounts Payable/Receivable, Payroll Processing, Financial Reporting, Tax Preparation, and CPA Bookkeeping Services. This helps potential clients understand exactly what they can expect.
    • Specific Services Mentioned:
      • Accounts Payable
      • Accounts Receivable
      • Invoice Processing
      • Bank Account & Credit Card Reconciliations
      • Payroll Processing compliance with latest rules and regulations
      • Financial Analysis and Data Supply
      • Outsourced Tax Preparation for accounting firms and CPAs
  • Professional Website Design: The site boasts a clean, modern, and easy-to-navigate interface. This professional appearance is crucial for a financial service provider, as it conveys a sense of reliability and trustworthiness.
    • Aesthetic Appeal: The use of professional graphics and a consistent color scheme contributes to a polished look.
    • User-Friendly Layout: Information is logically organized, with distinct sections for services, process, and contact details.
  • Emphasis on Accuracy and Customization: The website states, “We pay great attention to ensuring the financial management of a business with great accuracy and precision.” They also mention tailoring solutions to “custom needs of our business clients,” which is vital for effective bookkeeping.
    • Attention to Detail: The “Process We Follow” section highlights “paying attention to every detail” during financial revisions.
    • Client-Centric Approach: The emphasis on understanding “each client’s unique preferences” suggests a personalized service.
  • Stated Experience and Satisfaction: The claims of “15+ years of expertise” and “99% Customer satisfaction based on 600+ Reviews” are significant claims, even if unverified externally. They aim to project a strong track record.
    • Longevity Claim: Implies stability and deep understanding of the industry.
    • High Satisfaction Rate: If true, this indicates a strong commitment to client service.
  • Clear Communication Channels: The website provides multiple ways to contact them, including a phone number, email address, and a physical office address in New York. They also state they “establish strong communication with our clients, ensuring our easy accessibility.”
    • Contact Information: Readily available phone number 516-858-1234, email [email protected], and address 94-23 Lefferts Blvd S Richmond Hill, New York 11419.
    • Accessibility: Commitment to fast responses to queries.

The Bad: Areas Where Bookkeepingbypros.com Lacks Transparency and Verifiability

  • Lack of Transparent Pricing: This is perhaps the most significant drawback. There is no mention of pricing, packages, or even a typical cost range for their services. In the financial service sector, transparent pricing is a cornerstone of trust and allows potential clients to budget and compare services effectively.
    • No Pricing Page: A dedicated “Pricing” or “Packages” page is conspicuously absent.
    • “Talk to an Expert” for Quotes: While common for custom services, the complete lack of any pricing indication makes it difficult for businesses to assess suitability without a direct consultation.
  • Unverified Customer Reviews/Testimonials: While the website claims “99% Customer satisfaction based on 600+ Reviews,” there are no links to third-party review platforms like Trustpilot, Google Reviews, Yelp, or industry-specific review sites where these reviews can be independently verified. The testimonials displayed on their site are generic and lack specific client names or verifiable business information beyond city and state.
    • Internal Testimonials Only: All customer feedback is presented directly on their site, with no external validation.
    • Anonymity: Testimonials like “Restaurant Business San Francisco, CA” or “Business Owner California” lack the granular detail e.g., specific names, dates, business types that would make them truly credible.
  • Generic Case Studies: The “Case Studies” section features only two blog-style posts “How We Helped Two Companies With Accounts Receivable Services” and “Bookkeeping Services To A Non-Profit Organization”. These are not actual detailed case studies that typically outline a problem, the specific solution provided, and measurable outcomes. They are more akin to general blog articles.
    • Lack of Specificity: No quantifiable results, client names even anonymized, or detailed challenges are presented.
    • Blog Format: These are simply blog posts dated November 2022, not robust case studies demonstrating service impact.
  • Absence of Team Information: Beyond the general statement “Our team comprises bookkeeping experts,” there is no information about the specific individuals, their qualifications, or their professional certifications e.g., CPA licenses, bookkeeping certifications. Knowing the credentials of the team handling sensitive financial data is critical for trust.
    • No “Our Team” Page: A common feature for professional service firms.
    • Missing Credentials: Lack of specific CPA, Enrolled Agent, or certified bookkeeper designations for their staff.
  • Limited “About Us” Detail: The “About Us” page provides general information about their belief in precision and accuracy but lacks a detailed company history, mission statement, or a clear narrative about how the company was founded and grew over its claimed 15+ years.
    • Vague History: No specific dates or milestones are mentioned.
    • Generic Mission: Focuses on service delivery rather than the company’s unique story or values.
  • Uncertainty of Ownership/Parent Company: The footer states “© Bookkeeping By Pros by Aspire Globus.” While Aspire Globus appears to be a legitimate IT and business process outsourcing company, the nature of this relationship e.g., whether Bookkeeping By Pros is a division, a client, or a rebranding isn’t explicitly clear on the Bookkeepingbypros.com site itself. Transparency regarding ownership structure can enhance trust.
    • Aspire Globus Link: Directs to Aspire Globus’s website, but the relationship isn’t detailed on the Bookkeeping By Pros site.
    • Potential for Rebranding: The mention “by Aspire Globus” suggests a potential outsourcing arrangement or subsidiary, which isn’t fully explained.

Given these cons, particularly the lack of pricing transparency and independently verifiable testimonials, potential clients should approach Bookkeepingbypros.com with caution.

While bookkeeping services themselves are permissible, the absence of these crucial elements makes it difficult to fully trust the claims made on the website and properly evaluate the service’s value and reliability. Salvatoremorton.com Review

Bookkeepingbypros.com Alternatives

Given the critical importance of transparent and verifiable financial services, it’s wise to consider alternatives to Bookkeepingbypros.com that offer more clarity and proven track records.

These alternatives often provide explicit pricing, robust customer testimonials, and clear team qualifications, which are essential for businesses entrusting their finances to an external provider.

QuickBooks Live Bookkeeping

QuickBooks Live Bookkeeping is a direct offering from Intuit, the maker of the widely used QuickBooks accounting software.

This service connects businesses with a dedicated bookkeeper who works directly within their QuickBooks Online account.

  • Key Features:
    • Dedicated Bookkeeper: Users are assigned a certified bookkeeper.
    • Monthly Reconciliations: All transactions are categorized and reconciled monthly.
    • Tax-Ready Books: Ensures books are prepared for tax season.
    • Integration with QuickBooks: Seamless operation within the QuickBooks ecosystem.
    • Expert Support: Bookkeepers are QuickBooks certified and provide advice.
  • Pros:
    • Reputable Company: Backed by Intuit, a well-established and trusted name in accounting software.
    • Seamless Integration: Ideal for businesses already using or planning to use QuickBooks Online.
    • Certified Professionals: Bookkeepers are Intuit-certified, ensuring a baseline of quality.
    • Transparent Pricing: Clear pricing tiers based on average monthly expenses, making it easy to estimate costs.
  • Cons:
    • Higher Cost: Can be more expensive than individual freelance bookkeepers.
    • Limited to QuickBooks: Not suitable for businesses using other accounting software.
    • Less Personalized: While you get a dedicated bookkeeper, the service might feel less personalized than a very small, independent firm.
  • Why it’s a strong alternative: Its transparency in pricing and the strong backing of Intuit provide a level of trust and reliability that Bookkeepingbypros.com currently lacks.

Bench Accounting

Bench Accounting is a popular online bookkeeping service specifically designed for small businesses. Businessbrokerraleigh.net Review

They combine intuitive software with human bookkeepers to offer a comprehensive solution.

*   Dedicated Bookkeeping Team: Each client gets a team including a lead bookkeeper and a support specialist.
*   Monthly Financial Reports: Provides income statements and balance sheets.
*   Catch-Up Bookkeeping: Offers services to bring old books up to date.
*   Tax-Ready Financials: Prepares everything needed for tax season.
*   Bench Platform: Proprietary platform for document sharing and communication.
*   Clear Pricing: Published pricing plans based on business expenses, making it easy for businesses to see costs upfront.
*   User-Friendly Interface: The Bench platform is designed for easy document sharing and communication.
*   Good for Small Businesses: Tailored to meet the needs of startups and growing small businesses.
*   Strong Customer Service: Known for responsive support.
*   Limited Integration: While it integrates with major banks, its direct software integrations might be less extensive than QuickBooks Live.
*   Monthly Fees: Can add up for businesses with very low transaction volumes.
*   Less Customization: Designed for a broad range of small businesses, very unique or complex needs might require a different solution.
  • Why it’s a strong alternative: Bench stands out with its clear, published pricing and strong focus on small business needs, offering a straightforward and predictable service.

Pilot

Pilot focuses on bookkeeping, tax, and CFO services specifically for startups and growing businesses.

They leverage technology to provide high-quality financial insights.

*   Full-Service Bookkeeping: Comprehensive monthly bookkeeping.
*   Tax Preparation: Includes federal and state income tax filings.
*   CFO Services: Offers strategic financial guidance for scaling businesses.
*   Tech-Enabled: Uses advanced software for efficiency and accuracy.
*   Dedicated Team: Assigned accounting experts.
*   Startup Expertise: Deep understanding of the unique financial challenges faced by startups.
*   Comprehensive Services: Offers more than just bookkeeping, including higher-level CFO advisory.
*   High-Quality Team: Emphasizes experienced and qualified professionals.
*   Strong Reputation: Well-regarded within the startup ecosystem.
*   Higher Price Point: Generally more expensive due to its focus on high-growth companies and comprehensive offerings.
*   Niche Focus: Primarily for tech startups and scale-ups, might not be the best fit for traditional small businesses.
*   Custom Pricing: Requires a consultation for exact pricing, but they are upfront about their target market.
  • Why it’s a strong alternative: For businesses with specific growth aspirations, Pilot offers a more integrated and expert-driven solution, backed by a strong reputation in the startup community.

Merritt Bookkeeping

Merritt Bookkeeping offers a straightforward, flat-rate monthly bookkeeping service, appealing to businesses looking for simplicity and affordability.

*   Flat Monthly Rate: A single, predictable fee for ongoing bookkeeping.
*   Catch-Up Bookkeeping: Can help bring past records up to date.
*   Financial Statements: Provides essential income statements and balance sheets.
*   Tax-Ready Books: Ensures organized records for tax season.
*   Highly Affordable: One of the most cost-effective options for ongoing bookkeeping.
*   Simple Pricing: The flat-rate model eliminates surprises.
*   No-Frills Approach: Good for businesses with relatively simple financial needs.
*   Free Catch-Up: Often includes catch-up bookkeeping at no extra charge, which is a significant saving.
*   Limited Scope: May not offer as many advanced services or in-depth financial analysis as higher-priced alternatives.
*   Less Personalized: Due to the low cost, the level of direct interaction might be less frequent.
*   Best for Basic Needs: Most suitable for very small businesses or those with straightforward financial transactions.
  • Why it’s a strong alternative: Its transparent, affordable flat-rate pricing directly addresses the lack of pricing information from Bookkeepingbypros.com, making it an attractive option for budget-conscious businesses.

Ignition formerly Karbon

Ignition is primarily a practice management platform for accounting firms, but it indirectly serves as an excellent resource for businesses seeking professional bookkeeping services. Beatthebomb.com Review

Many reputable accounting firms use Ignition to streamline their client proposals, onboarding, and ongoing service delivery.

This means finding a firm that uses Ignition often indicates a commitment to professional process and client management.

*   Proposal Automation: Firms can quickly generate professional proposals for services.
*   Client Onboarding: Streamlines the process of bringing on new clients.
*   Payment Automation: Manages recurring client payments.
*   Workflow Management: Helps accounting firms manage their tasks and client projects.
*   Indication of Professionalism: Firms using Ignition are typically well-organized and client-focused.
*   Standardized Engagements: Helps ensure clear terms of service and payment schedules.
*   Improved Communication: Facilitates better communication between clients and their accounting firms.
*   Find Reputable Firms: By searching for accounting firms that leverage such technology, businesses can filter for more reliable providers.
*   Not a Direct Service: Ignition itself does not provide bookkeeping. it's a tool used by bookkeeping firms.
*   Requires Research: Businesses still need to find and vet individual firms that use the platform.
*   Software Cost: The cost is borne by the accounting firm, not directly by the client, but it may be factored into overall service fees.
  • Why it’s a strong alternative: While not a direct service, looking for firms that utilize professional tools like Ignition can help businesses identify more structured and transparent bookkeeping providers, which contrasts with the lack of detail on Bookkeepingbypros.com’s operational methods.

Upwork

Upwork is a global freelance platform where businesses can connect with independent bookkeepers and accounting professionals for various project types, from one-off tasks to ongoing contracts.

*   Vast Talent Pool: Access to bookkeepers with diverse skill sets and experience levels worldwide.
*   Flexible Engagement: Hire for hourly, fixed-price, or ongoing contracts.
*   Escrow System: Secure payment processing ensures freelancers are paid upon completion of work.
*   Profile Verification: Freelancer profiles include work history, reviews, and skill tests.
*   Cost-Effective: Often more affordable than traditional firms, especially for specific tasks.
*   High Flexibility: Hire exactly the expertise needed, only when needed.
*   Direct Communication: Work directly with the professional handling your books.
*   Reviews and Ratings: Freelancer profiles show client feedback and success rates, offering a degree of transparency.
*   Quality Variance: Quality can vary significantly, requiring careful vetting.
*   Management Overhead: Businesses must actively manage the hiring and oversight process.
*   Less Accountability: While Upwork offers dispute resolution, the long-term accountability might be less than with a dedicated firm.
*   Security Concerns: Sharing sensitive financial data with individual freelancers requires strong trust and verification.
  • Why it’s a strong alternative: Upwork provides a direct way to find bookkeepers with visible portfolios and client reviews, offering more direct insight into a professional’s actual track record compared to the opaque claims on Bookkeepingbypros.com.

Fiverr

Fiverr is a platform known for “gig” services, allowing businesses to find freelance bookkeepers for specific, often smaller, accounting tasks at competitive prices.

*   Project-Based Gigs: Services are typically offered as defined "gigs" with set deliverables.
*   Low Entry Price: Many services start at very low price points.
*   Quick Turnaround: Ideal for urgent or one-off tasks.
*   Rating System: Buyers can leave public reviews and ratings for sellers.
*   Extremely Affordable: Excellent for budget-conscious businesses or very small tasks.
*   Fast Hiring: Can quickly find someone for immediate needs.
*   Transparent Pricing: Gigs clearly outline the cost upfront.
*   Visible Reviews: Seller profiles feature public reviews, helping with selection.
*   Not for Ongoing Bookkeeping: Generally unsuitable for comprehensive, continuous bookkeeping needs.
*   Quality Risk: Quality can be inconsistent. it's a marketplace, so vetting is crucial.
*   Limited Scope: Best for highly specific, bounded tasks rather than complex financial management.
*   Communication Challenges: Less personal interaction, primarily transactional.
  • Why it’s a strong alternative: For smaller, defined bookkeeping tasks, Fiverr offers highly transparent pricing and visible reviews, directly addressing the lack of these on Bookkeepingbypros.com.

How to Assess a Bookkeeping Service’s Legitimacy

Choosing a bookkeeping service is a critical decision that impacts your business’s financial health and compliance. Delco.ge Review

Based on our observations of Bookkeepingbypros.com, it’s clear that certain elements are crucial for establishing trust and legitimacy.

Here’s a breakdown of what to look for and how to conduct your due diligence.

The Importance of Transparent Pricing

A legitimate and confident service provider will typically be upfront about their pricing structure, even if it’s a range or based on a consultation.

The absence of any pricing information on a website like Bookkeepingbypros.com can be a significant red flag.

  • Why it matters:
    • Budgeting: Businesses need to know what they’re committing to financially. Transparent pricing allows for accurate budgeting and comparison shopping.
    • Trust: Hiding pricing can suggest hidden fees, a lack of confidence in their value proposition, or a desire to upsell during a consultation.
    • Fairness: Predatory pricing practices often start with opaque fee structures.
  • What to look for:
    • Published Price Tiers: Many reputable services offer different packages e.g., Starter, Growth, Enterprise with clear pricing based on transaction volume, expenses, or number of employees.
    • Minimum Costs: Even if custom quotes are required, a service might state a “starting from” price or an average range.
    • Billing Models: Clarity on whether billing is hourly, fixed monthly, or per transaction.
    • Trial Offers: Some services offer free consultations or limited trials to demonstrate value, which can provide a glimpse into their pricing approach. For example, QuickBooks Live Bookkeeping clearly outlines its pricing based on monthly expenses, starting from $200-$500 per month.

Verifying Customer Testimonials and Reviews

Relying solely on testimonials published directly on a company’s website is risky. Avvaagency.com Review

These can be hand-picked, heavily edited, or even fabricated.

Independent, third-party reviews are far more credible.

*   Authenticity: Third-party platforms often verify reviewers, making testimonials more trustworthy.
*   Unbiased Feedback: You get a broader spectrum of experiences, including both positive and negative, which provides a more balanced view.
*   Problem Resolution: Some platforms show how a company responds to complaints, indicating their commitment to customer service.
*   Links to External Review Sites: Check for links to Trustpilot, Google Reviews, Yelp, Better Business Bureau BBB, or industry-specific review sites.
*   Specifics in Reviews: Look for reviews that mention specific services, names, dates, and measurable outcomes.
*   Volume and Recency: A large number of recent reviews, both positive and negative, indicates an active customer base.
*   Reputable Platforms: Prioritize reviews on platforms known for their stringent verification processes. Data from Statista indicates that 93% of consumers read online reviews before making a purchase, underscoring their importance.

The Significance of Detailed Team Information

Bookkeeping involves handling sensitive financial data.

Knowing who is handling your books and their qualifications is non-negotiable.

*   Expertise: Ensures that the individuals have the necessary training and certifications e.g., CPA, Certified Bookkeeper to accurately manage your finances and comply with regulations.
*   Accountability: Knowing the team members allows for direct communication and establishes a clear point of contact.
*   Trust: Transparency about their professionals builds confidence in their capabilities and integrity.
*   "Our Team" or "Meet the Experts" Page: A dedicated section with photos, bios, and professional backgrounds of key personnel.
*   Credentials: Look for certifications like CPA Certified Public Accountant, Enrolled Agent EA for tax services, or Certified Bookkeeper CB.
*   Industry Experience: Details on their experience working with businesses in specific industries e.g., real estate, healthcare, retail.

Clear Service Process and Communication

A well-defined process indicates professionalism and efficiency. Jbohlander.com Review

Equally important is a commitment to clear and accessible communication.

*   Expectation Setting: A clear process helps clients understand what steps are involved and what's expected of them.
*   Efficiency: A structured process minimizes errors and delays.
*   Support: Knowing how and when you can communicate with your bookkeeper is crucial for addressing queries and sharing information.
*   Step-by-Step Outline: A detailed explanation of how services are delivered, from document submission to report delivery. Bookkeepingbypros.com does outline a three-step process Record Submission, Financial Revisions, Issuance of Updated Reports, which is a good start.
*   Communication Channels: Clear information on how clients can get in touch phone, email, client portal, dedicated messaging.
*   Response Time Guarantees: Some services offer specific response time commitments for inquiries.

Secure Data Handling and Privacy Policies

Entrusting financial data requires robust security measures and a clear privacy policy.

*   Data Protection: Safeguards your sensitive financial information from breaches and unauthorized access.
*   Compliance: Ensures adherence to data protection regulations e.g., GDPR, CCPA.
*   Trust: Demonstrates a commitment to protecting client confidentiality.
*   Security Policy: A dedicated page outlining their data encryption, access controls, and cybersecurity protocols.
*   Privacy Policy: Clear statements on how your data is collected, stored, used, and shared.
*   Software Security: Information on the security measures of the accounting software and platforms they utilize.

By rigorously applying these assessment criteria, businesses can make more informed decisions and select a bookkeeping service that is not only competent but also genuinely trustworthy and transparent.

The absence of several of these key elements on Bookkeepingbypros.com makes it a service where potential clients should proceed with caution and seek out more information before committing.

How to Cancel Bookkeepingbypros.com Subscription

When considering any online service, understanding the cancellation process is just as important as knowing how to sign up. Frogsac.com Review

For Bookkeepingbypros.com, specific details on how to cancel a subscription or service agreement are not readily available on their homepage.

This lack of transparency can be a point of concern for potential clients, as clear exit strategies are part of a trustworthy service agreement.

Navigating the Absence of Direct Cancellation Information

Unlike services with self-service portals or clear cancellation buttons within a user dashboard, Bookkeepingbypros.com does not provide an explicit “Cancel Subscription” or “Terms of Service for Cancellation” link on its main page or in its public “Terms & Conditions” document.

This typically means that cancellation procedures are handled manually and likely require direct communication with the company.

  • Reviewing Terms & Conditions: The website does have a “Terms & Conditions” link in the footer. While it’s advisable to review this document for any clauses related to service termination, often such generalized terms for a professional service firm might not detail the precise steps for canceling a client engagement. They usually cover legal aspects, disclaimers, and general service rules, but specific operational procedures like cancellation are often handled through direct client agreements.
  • Checking for a Dedicated Client Portal: Many modern bookkeeping services offer a secure client portal where users can manage their accounts, view invoices, and sometimes manage subscription settings. The Bookkeepingbypros.com website does not prominently feature or mention a client portal for subscription management. This suggests that the process would involve more direct communication.

Recommended Steps for Cancellation

Given the information available on the Bookkeepingbypros.com website, the most likely and recommended approach for canceling a service agreement would involve direct contact. Cimcor.com Review

  1. Direct Communication:
    • Email: Start by sending a formal email to [email protected]. Clearly state your intent to cancel, your business name, account details if any were provided during signup, and the effective date you wish for the cancellation. Request a confirmation of your cancellation in writing.
    • Phone Call: Follow up your email with a phone call to 516 858-1234 during their stated work hours Mon – Fri: 09:30 am – 06:30 pm EST. Speak to a representative, reiterate your cancellation request, and ensure they acknowledge it. Note down the name of the person you spoke with, the date, and time of the call.
  2. Referencing Your Service Agreement/Contract: When you initially engage with any bookkeeping service, you should receive a formal service agreement or contract. This document is the primary legal reference for your engagement, including terms for termination.
    • Check for Notice Periods: Many professional service contracts require a specific notice period e.g., 30 or 60 days before cancellation can take effect.
    • Review for Penalties: Some agreements might include early termination fees or specific conditions for canceling before a contract term ends.
  3. Document Everything: Maintain a clear record of all communications related to your cancellation request, including:
    • Dates and times of emails and phone calls.
    • Names of individuals you spoke with.
    • Copies of all correspondence.
    • Any confirmation numbers or cancellation references provided.
  4. Data Retrieval and Transition: Before fully canceling, ensure you have access to all your financial data and records. Discuss with Bookkeepingbypros.com how they will facilitate the secure transfer of your data to your new bookkeeping solution or to your own archives.
    • Ask for a Data Handover Plan: Inquire about the process for receiving your reconciled books, reports, and underlying transaction data.
    • Timeline: Understand the timeline for data transfer to avoid disruption to your financial operations.

The lack of a transparent, self-service cancellation process on Bookkeepingbypros.com underscores the importance of thoroughly reviewing any contract or agreement before signing up for their services.

Trustworthy providers typically make the entire lifecycle of a client engagement, including cancellation, clear and accessible.

Bookkeepingbypros.com Pricing

One of the most significant pieces of missing information on the Bookkeepingbypros.com website is any clear indication of their pricing structure.

For a professional service, especially one handling critical business finances, the complete absence of pricing details can be a major red flag for potential clients.

The Opaque Pricing Model

The Bookkeepingbypros.com homepage, services pages, and even the “Contact Us” section offer no published rates, package tiers, or even estimated ranges. Futuresense.com Review

The only call to action related to engagement is “Talk to an Expert” or “Contact Us,” implying that pricing is exclusively provided after a direct consultation.

  • No Pricing Page: There is no dedicated page for “Pricing,” “Plans,” or “How Much Does It Cost?” which is standard practice for most online service providers, including those in the bookkeeping sector.
  • Lack of Pricing Information: The text emphasizes value and customization “We focus on custom financial solutions as per the client’s business requirements” and “we keep in mind the custom needs of our business clients”. While customization is a positive, it should not preclude offering a baseline or examples of typical pricing.

Why Transparent Pricing Matters

For businesses, transparent pricing is essential for several reasons:

  1. Budgeting: Businesses need to know what they are committing to financially to allocate resources effectively. Without pricing, it’s impossible to budget accurately.
  2. Comparison Shopping: In a competitive market, businesses compare services based on features, reputation, and price. An opaque pricing model prevents direct comparison, making it difficult to assess value for money. According to a 2023 survey by HubSpot, 68% of buyers prefer to research products and services on their own before contacting a sales representative, and a key part of that research is understanding pricing.
  3. Trust and Credibility: Reputable service providers often publish their pricing, as it signals confidence in their value proposition and fosters trust. Hidden pricing can lead to suspicions of arbitrary billing or upselling tactics.
  4. Efficiency in Decision-Making: Requiring a consultation just to get a basic price quote can be time-consuming for businesses evaluating multiple options. It creates an unnecessary barrier to entry.

Potential Implications of Opaque Pricing

  • Custom Quotes Only: It likely means Bookkeepingbypros.com operates on a custom quote basis for every client. While this allows for tailored solutions, it also means the pricing could vary significantly based on perceived client size, complexity, and negotiation.
  • Sales-Driven Process: The “Talk to an Expert” call to action suggests a sales-focused process where pricing is revealed only after a discovery call, potentially after significant time investment from the prospective client.
  • Unpredictable Costs: Without any benchmarks, clients might face unpredictable costs, especially if their business operations change or expand, leading to potential disputes down the line.

What Bookkeepingbypros.com Could Improve

To enhance transparency and build trust, Bookkeepingbypros.com could consider:

HubSpot

  • Publishing Starting Prices: Even if exact quotes are custom, providing a “starting from” price e.g., “$X per month for basic services” would be helpful.
  • Outlining Pricing Factors: Explaining what factors influence pricing e.g., number of transactions, number of employees for payroll, complexity of financial reporting would give clients a better understanding.
  • Sample Packages: Offering examples of typical service packages and their associated price ranges for different business sizes e.g., “Small Business Package,” “Growth Business Package”.

The absence of any pricing information is a significant disadvantage for Bookkeepingbypros.com in a market where transparency is increasingly valued. Gagiteck.com Review

Businesses looking for bookkeeping services often prioritize providers who are upfront about their costs, allowing for better planning and more informed decision-making.

Bookkeepingbypros.com vs. Competitors

The comparison highlights areas where Bookkeepingbypros.com could improve to align with industry best practices and build stronger client trust.

Bookkeepingbypros.com vs. QuickBooks Live Bookkeeping

  • Bookkeepingbypros.com: Presents a general professional image with claims of 15+ years experience and 99% satisfaction. However, lacks explicit pricing, external verifiable reviews, and detailed team credentials. Its relationship with “Aspire Globus” is not fully clarified on its site, which could suggest an outsourcing model.
  • QuickBooks Live Bookkeeping: Backed by Intuit, a globally recognized software company. Offers transparent pricing tiers based on expenses, direct integration with QuickBooks Online a widely used software, and provides Intuit-certified bookkeepers. Reviews are often found on general software review sites and are associated with the Intuit brand.
    • Key Differentiator: Transparency and Integration. QuickBooks Live wins on clear pricing and seamless integration for existing QuickBooks users, along with the robust backing of a major software provider. Bookkeepingbypros.com is vague on pricing and its operational relationship with its parent company.

Bookkeepingbypros.com vs. Bench Accounting

  • Bookkeepingbypros.com: Generic website, claims of high satisfaction and experience without external verification. Focuses on custom solutions but provides no cost estimates.
  • Bench Accounting: Features a clear, published pricing model on their website. They provide a dedicated bookkeeping team and their own intuitive software platform for communication and document sharing. Bench actively encourages and showcases external client reviews on various platforms.
    • Key Differentiator: Pricing Transparency and Client Experience Platform. Bench is upfront about its costs and offers a streamlined platform for client interaction, which is a significant advantage over Bookkeepingbypros.com’s unspecified pricing and implied manual communication.

Bookkeepingbypros.com vs. Local CPA Firms

  • Bookkeepingbypros.com: Operates largely online, serving a broad geographic area based on its website. Its “New York” office address suggests a US base, but its operational model could be distributed. Lacks specific CPA firm details, professional body affiliations, or individual CPA credentials.
  • Local CPA Firms: Typically provide highly personalized services, often have physical offices for in-person meetings, and their professionals CPAs hold specific state licenses which are publicly verifiable. They often rely on local referrals and visible community presence. Their pricing may also vary by firm, but they are typically highly transparent during initial consultations, and their professional credentials are easily verifiable through state boards of accountancy.
    • Key Differentiator: Verifiable Professional Credentials and Personalization. Local CPA firms offer licensed and publicly verifiable professionals, providing a higher degree of trust and accountability for clients who value in-person interaction and a deep understanding of local tax laws. Bookkeepingbypros.com lacks this level of specific credential transparency.

Overall Competitive Stance

Bookkeepingbypros.com positions itself as a professional and experienced service provider.

However, its competitive stance is weakened by several factors common among less transparent online services:

  • Lack of Public Pricing: This puts it at a significant disadvantage against competitors who publish their rates.
  • Unverified Claims: While the “99% satisfaction” and “15+ years” claims are strong, the absence of independent verification makes them less compelling compared to services with robust external review profiles.
  • Generic Information: The website lacks specific details about its team members’ credentials, its operational infrastructure, or detailed success stories with measurable outcomes. This contrasts sharply with leading competitors who invest heavily in showcasing their expertise and proven results.
  • Reliance on Direct Inquiry: For all critical information pricing, detailed service scope beyond a basic description, the website pushes users to “Talk to an Expert,” which can be a barrier for initial research.

In summary, while Bookkeepingbypros.com presents a polished facade, its lack of transparency in pricing, verifiable client testimonials, and detailed professional credentials places it behind more established and transparent players in the bookkeeping service market. Merittechnologies.com Review

Businesses looking for a reliable bookkeeping partner would likely find more immediate trust and clarity from alternatives that offer upfront information and verifiable track records.

FAQ

What is Bookkeepingbypros.com?

Bookkeepingbypros.com presents itself as an online provider of professional bookkeeping services for businesses and CPAs, offering solutions like accounts payable, accounts receivable, payroll processing, financial reporting, and tax preparation.

Does Bookkeepingbypros.com offer transparent pricing?

No, Bookkeepingbypros.com does not offer transparent pricing.

Its website does not display any pricing tiers, packages, or even estimated costs for its services, requiring potential clients to contact them directly for quotes.

Is Bookkeepingbypros.com legitimate?

Based on its website content, Bookkeepingbypros.com appears to be a real business offering bookkeeping services. Castellamedia.com Review

However, a full assessment of its legitimacy is hampered by the lack of transparent pricing, absence of external verifiable customer reviews, and limited detailed information about its team and operations.

How many years of experience does Bookkeepingbypros.com claim to have?

Bookkeepingbypros.com claims to have “15+ years of expertise and experience” in providing bookkeeping services.

Where is Bookkeepingbypros.com located?

Bookkeepingbypros.com lists its main office address as 94-23 Lefferts Blvd S Richmond Hill, New York 11419, USA.

What services does Bookkeepingbypros.com offer?

Bookkeepingbypros.com offers a range of services including professional bookkeeping, accounts payable/receivable AP/AR, payroll processing, financial reporting, tax preparation, and CPA bookkeeping services.

How can I contact Bookkeepingbypros.com?

You can contact Bookkeepingbypros.com via phone at 516 858-1234 or email at [email protected]. Allyenergy.com Review

Their work hours are Monday to Friday, 09:30 am to 06:30 pm EST.

Are there customer reviews for Bookkeepingbypros.com?

The website claims “99% Customer satisfaction based on 600+ Reviews” and displays several positive textual testimonials.

However, there are no direct links to independent, third-party review platforms where these claims can be externally verified.

Does Bookkeepingbypros.com provide case studies?

Yes, Bookkeepingbypros.com has a “Case Studies” section, but it contains generic blog-style articles e.g., “How We Helped Two Companies With Accounts Receivable Services” rather than detailed, specific client case studies with measurable outcomes.

What is the process for receiving bookkeeping services from Bookkeepingbypros.com?

Bookkeepingbypros.com outlines a three-step process: 1 Record Submission via email, 2 Financial Revisions updating books, and 3 Issuance of Updated Reports via email.

Does Bookkeepingbypros.com use specific accounting software?

The website states, “Our team has extensive knowledge and experience in a diverse range of accounting software and platforms,” and they “carefully select the optimal software solution for each of our valued clients,” but it does not list specific software partnerships or preferences.

What industries does Bookkeepingbypros.com serve?

Bookkeepingbypros.com lists a wide range of industries it serves, including Real Estate, Banking, Healthcare, Manufacturing, Logistics, Retail, Hospitality, Technology, Telecom, Legal, Insurance, Automotive, Entertainment, Education, and Construction.

How does Bookkeepingbypros.com handle data security?

Bookkeepingbypros.com has a “Security Policy” link in its footer.

It’s advisable to review this document for specific details on their data handling and security protocols, although the homepage doesn’t elaborate on this.

Can I get a free trial from Bookkeepingbypros.com?

The Bookkeepingbypros.com website does not explicitly mention a free trial offer for its services. Potential clients would need to inquire directly.

What is the relationship between Bookkeepingbypros.com and Aspire Globus?

The website footer states, “© Bookkeeping By Pros by Aspire Globus.” This suggests that Bookkeeping By Pros might be a division, a subsidiary, or a client of Aspire Globus, an IT and business process outsourcing company, but the exact nature of this relationship is not detailed on the Bookkeepingbypros.com site.

Does Bookkeepingbypros.com handle tax preparation?

Yes, Bookkeepingbypros.com states it helps accounting firms and CPAs execute their tax preparation through outsourced bookkeeping services, aiming to reduce their burden during tax season.

How do I cancel a subscription with Bookkeepingbypros.com?

The website does not provide an explicit cancellation process or a self-service option.

Clients would typically need to contact Bookkeepingbypros.com directly via phone or email to request cancellation, referring to their service agreement for terms.

Is Bookkeepingbypros.com suitable for small businesses?

The website states it helps businesses manage their finances seamlessly, implying suitability for various sizes.

However, without transparent pricing, it’s difficult to determine if their services are cost-effective for very small businesses compared to alternatives.

Does Bookkeepingbypros.com provide financial advice?

While they offer financial reporting and analysis to help businesses “make informed financial decisions,” their core service is bookkeeping.

They are not explicitly positioned as financial advisors or investment consultants.

Why is transparent pricing important for bookkeeping services?

Transparent pricing allows businesses to budget accurately, compare services effectively, and fosters trust by signaling confidence in a service provider’s value proposition.

It helps avoid hidden fees and sales-driven pressure during initial consultations.



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