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Based on checking the website, Carpetways.com appears to be the online portal for CarpetWays, a UK-based carpet and flooring retailer with physical stores across Scotland and the North West of England.

Their core offering revolves around a “price promise guarantee” asserting “It’s Impossible to Buy Cheaper.” This company seems to focus on providing a wide range of flooring options, from various carpet types to laminate, vinyl, artificial grass, and advanced SPC/LVT flooring, catering to diverse budgets and aesthetic preferences.

They emphasize a convenient home measure service, allowing customers to browse samples in their own environment.

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IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

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Table of Contents

Carpetways.com Review & First Look

Upon an initial review of Carpetways.com, the website presents itself as a straightforward e-commerce platform for flooring solutions.

The design is functional, aiming to guide users to either browse products online or, more prominently, to visit one of their local stores or book a free home measure.

The site’s primary goal seems to be to facilitate the purchase of carpets and other flooring materials by showcasing their extensive inventory and highlighting their competitive pricing strategy.

User Interface and Navigation:
- The site employs a relatively clean layout, with clear categories for “Carpets,” “Laminate,” “Vinyl,” “Artificial Grass,” and “SPC & LVT.”
- A prominent “Book A FREE home measure now” call to action is strategically placed across various product categories, indicating their strong emphasis on this service.
- The navigation menu is simple, allowing users to easily access product types, find local stores, or manage their basket.
- Product listings include basic details like “sq m” pricing and options to “Select options” or “Read more,” providing a foundational browsing experience.
- The “Wishlist” feature is a thoughtful addition, enabling users to save products for later consideration or to share with others.
Aesthetic and Brand Messaging:
- The website’s aesthetic is practical rather than overly flashy, focusing on presenting product information clearly.
- The repeated slogan, “It’s Impossible to Buy Cheaper,” is a central part of their brand messaging, aiming to instill confidence in their pricing.
- Images of flooring products are present, though the primary focus appears to be on facilitating in-person interaction through store visits or home measures, where samples can be seen and felt.

Carpetways.com Features

Carpetways.com offers several key features designed to streamline the flooring selection and purchasing process for their customers.

These features primarily aim to bridge the gap between online browsing and the tactile nature of choosing flooring.

Extensive Product Catalog:
- Carpets: They offer a wide variety, including loop, twist pile, Saxony pile, and velvet carpets, aiming to cater to all budgets and tastes. Examples like “New Culture Carpet” £10.99 sq m and “Imperial Tartan Carpet” £25.99 sq m show a range in pricing and style.
- Laminate Flooring: Positioned as an affordable modern look, with various options available for different home styles. Examples include “12mm Laminate Sherwood Oak” £15.99 sq m and “10mm Laminate Tawny Chestnut” £14.99 sq m.
- Vinyl Flooring: Highlighted as practical, affordable, and stylish, providing a diverse selection for many homes.
- Artificial Grass: Marketed as low-cost, high-quality alternatives for gardens, patios, and balconies, offering a maintenance-free lawn solution.
- SPC & LVT Flooring: Showcased as the latest in flooring technology, with SPC Stone Plastic Composite being an upgrade to LVT Luxury Vinyl Tile, known for its durability and waterproof properties. Examples like “Rhino SPC Cape Town Oak” £19.99 sq m demonstrate their offering in this segment.
Free Home Measure Service:
- This is a cornerstone feature, allowing customers to book an estimator to visit their home.
- Benefit 1: Accurate Measurement: Ensures precise measurements, minimizing waste and incorrect ordering.
- Benefit 2: In-Home Sampling: The estimator brings sample books of products from the customer’s online wishlist, allowing them to see how the flooring looks in their specific lighting and with their existing decor. This is crucial for such a visual and tactile product.
- Benefit 3: Expert Advice: Provides an opportunity for customers to receive professional advice tailored to their home and needs.
Wishlist Functionality:
- Users can add any product browsed online to a personal wishlist.
- This wishlist can be shared via social media or email.
- Crucially, products from the wishlist can be copied to the booking form for a home measure, ensuring the estimator brings the relevant samples.
Local Store Network:
- CarpetWays operates physical stores across Scotland and the North West of England.
- The website provides a “FIND YOUR LOCAL CarpetWays” feature, encouraging in-person visits. This allows customers to see larger samples, get hands-on experience with the products, and receive personalized service from “Knowledgeable, friendly, expert carpet & flooring store staff.”
Price Promise Guarantee:
- Their stated commitment is “Impossible to Buy Cheaper,” aiming to assure customers of competitive pricing. While the specifics of this guarantee aren’t detailed on the homepage, it’s a key marketing message.

Carpetways.com Pros & Cons

Like any online and brick-and-mortar retail combination, Carpetways.com offers distinct advantages and some areas that could be improved.

Pros:

Comprehensive Product Range: Offers a wide variety of flooring options carpets, laminate, vinyl, artificial grass, SPC/LVT catering to different tastes and budgets. This breadth of choice is a significant advantage for customers seeking a one-stop shop.
Strong Emphasis on Home Measure Service: The free home measure is an invaluable service for flooring, as it solves the common problem of visualizing products in a specific home environment and ensures accurate measurements. This significantly reduces the risk of ordering errors.
Physical Store Presence: Having local branches allows customers to physically see and feel products, receive in-person advice, and resolve issues directly. This adds a layer of trust and accessibility that purely online retailers often lack.
Clear Pricing per Square Meter: Transparent pricing on product pages, often quoted per square meter, helps customers understand costs upfront and compare options effectively. For example, “Vegas Carpet £13.99 sq m.”
Wishlist Functionality with Home Visit Integration: The ability to create a wishlist online and then have those specific samples brought to your home for a measure is a highly convenient and customer-centric feature.
Focus on Value: The “Impossible to Buy Cheaper” promise, while a strong marketing statement, indicates a commitment to competitive pricing which can be attractive to budget-conscious consumers.
User-Friendly Website: The website is easy to navigate, with clear categories and prominent calls to action for their key services like home measures and finding stores.

Cons:

Limited Online Purchase Options: While products are displayed online with prices, the primary emphasis seems to be on in-store purchases or home measures, rather than a full e-commerce checkout for direct online orders. This could be a drawback for customers who prefer a fully online, frictionless buying experience. It appears you can’t add products directly to a cart for online purchase without a measure or store visit.
Lack of Detailed Product Information Online: While prices and basic types are listed, in-depth specifications e.g., thickness beyond the example given for laminate, wear ratings, material compositions, backing types for carpets are not consistently detailed on the product pages. This means customers might need to rely on the home measure visit or store staff for comprehensive data.
Absence of Online Design Tools: Unlike some modern flooring sites, there are no virtual room visualizers or design tools that allow customers to upload a photo of their room and “see” how a specific flooring option would look. This could enhance the online browsing experience.
No Clear Shipping/Delivery Information: The site focuses on local store pickup or home delivery post-measure, but specifics on delivery costs, timelines, or installation services if offered are not immediately apparent on the main pages.
Geographic Limitation: Their service is limited to Scotland and the North West of England, which is a significant drawback for customers outside these regions.

Carpetways.com Alternatives

For those seeking flooring solutions, whether within or outside CarpetWays’ service areas, several reputable alternatives offer a diverse range of products and services.

National Retail Chains:
- Carpetright: As one of the UK’s largest flooring retailers, Carpetright offers an extensive range of carpets, laminates, vinyl, and LVT. They have a widespread store network, online browsing, and often provide fitting services. They frequently run promotions and have a strong online presence with detailed product specifications and customer reviews.
- Tapi Carpets & Floors: A newer but rapidly expanding competitor, Tapi offers a similar range of products with a focus on customer service and a modern retail experience. They also provide home consultation services and fitting.
- B&Q / Wickes: These DIY and home improvement giants offer a considerable selection of hard flooring laminate, LVT, real wood and some carpet options. They cater to a broader audience, including those looking to DIY installation. Their advantage lies in their vast inventory and competitive pricing across various home improvement categories.
Online-Only Flooring Retailers:
- Online Carpets: As the name suggests, these retailers specialize in online sales, often offering highly competitive prices due to lower overheads. They typically provide samples by post and rely on detailed product descriptions and customer reviews.
- Flooring Superstore / Discount Flooring Depot: These online platforms offer a vast array of flooring types, often with express delivery options and competitive bulk pricing. They cater to both residential and commercial customers. The main difference here is the reliance on samples by post and the customer arranging their own fitting.
Independent Local Flooring Stores:
- Similar to CarpetWays but operating independently, local stores often provide highly personalized service, expert fitting, and a curated selection of products. They might have niche or higher-end options not found in larger chains. Many offer home visit services.
- Benefits: Personalized service, local expertise, potential for bespoke solutions, strong community ties.
- Considerations: May have a smaller selection than national chains, prices can vary, and online presence might be less developed.
Specialty Flooring Suppliers:
- For specific needs like commercial flooring, high-end wood flooring, or specific types of artificial grass, specialized suppliers exist. These cater to a more discerning or professional market, often offering unique products and installation expertise.

When considering alternatives, it’s crucial to weigh factors such as:

Price: Compare the overall cost, including product, delivery, and fitting.
Service: Assess the level of customer support, availability of home measures, and fitting services.
Convenience: Consider the ease of browsing, ordering, and delivery.
Product Range: Ensure the retailer offers the specific type and quality of flooring you require.
Reputation: Check online reviews and testimonials for customer satisfaction.

How to Book a Free Home Measure with Carpetways.com

Booking a free home measure with Carpetways.com is designed to be a straightforward process, emphasizing convenience for the customer.

This service is a key differentiator for them, allowing customers to finalize their flooring choice in the comfort of their own home.

Navigate to the “Book A FREE Home Measure Now” Section:
- You’ll find prominent links and buttons for this service throughout the Carpetways.com website, usually on the homepage, within product categories e.g., Carpets, Laminate, and possibly in the main navigation.
Add Products to Your Wishlist Optional but Recommended:
- While not strictly mandatory to book a measure, adding products to your wishlist beforehand significantly enhances the experience.
- As you browse carpets, laminates, vinyl, artificial grass, or SPC/LVT, simply click the “Add to Wishlist” button for any item that catches your eye.
- This compiles a list of your preferred samples for the estimator to bring.
Access the Booking Form:
- Once you’ve clicked on a “Book A FREE Home Measure Now” link, you’ll be directed to a dedicated booking form.
- The website states: “If you then copy these products to the Booking Form, our Estimator will bring the sample books to your home.” This implies there’s a mechanism, possibly a simple copy-paste or an integrated selection tool, to transfer your wishlist items to the booking request.
Provide Your Details:
- The form will typically require essential contact information to schedule the visit:
  - Your full name
  - Your address for the home visit
  - Contact phone number
  - Email address
Specify Your Availability/Preferred Time:
- There will likely be fields to indicate your preferred dates and times for the estimator to visit. While the website doesn’t show a live calendar, it’s common for such services to ask for a few options or provide a text box for preferred days/times.
Submit the Request:
- After filling out all the required information, you’ll submit the form.
- What Happens Next: A representative from CarpetWays will likely contact you to confirm the appointment, discuss any specifics, and ensure the estimator has the correct samples prepared from your wishlist. This confirmation call is crucial to finalize the visit.

This process ensures that customers receive tailored advice and see product samples in their actual home environment, which is paramount for making an informed decision about flooring that will last for years.

Carpetways.com Pricing

Carpetways.com showcases its product pricing predominantly in pounds sterling £ per square meter sq m, aligning with the standard unit of measurement for flooring in the UK. Their overarching pricing strategy is encapsulated in their “price promise guarantee,” famously stating, “It’s Impossible to Buy Cheaper.”

Transparency in Unit Pricing:
- For almost all products displayed on their homepage, a clear price per square meter is listed. This transparency allows customers to easily compare costs across different products and estimate the total cost for their specific room dimensions.
- Examples of Pricing per Sq M:
  - New Culture Carpet: £10.99 sq m
  - Vegas Carpet: £13.99 sq m
  - Imperial Tartan Carpet: £25.99 sq m
  - Classic Tartan Carpet: £22.99 sq m
  - Marbella Carpet: £10.99 sq m
  - Liberty Carpet: £6.99 sq m appears to be one of their most budget-friendly carpet options
  - Victoria Plus Carpet: £12.99 sq m
  - Tokyo Carpet: £12.99 sq m
  - Vivaldi Heathers Carpet: £21.99 sq m
  - Carolina Carpet: £16.99 sq m
  - Rhino SPC Cape Town Oak: £19.99 sq m
  - Rhino SPC Atomic Oak: £19.99 sq m
  - Rhino SPC Thorn Oak: £19.99 sq m
  - Rhino SPC Natural Oak: £19.99 sq m
  - Rhino SPC Joburg Oak: £19.99 sq m
  - Herringbone SPC TITAN Natural Oak: £26.99 sq m appears to be one of their higher-priced SPC options
  - 12mm Laminate Sherwood Oak: £15.99 sq m
  - 12mm Laminate Dark Walnut: £15.99 sq m
  - 12mm Laminate Ponderosa Pine: £15.99 sq m
  - 12mm Laminate Westside Oak: £15.99 sq m
  - 10mm Laminate Tawny Chestnut: £14.99 sq m
Range of Price Points:
- The listed prices indicate that Carpetways.com caters to a wide spectrum of budgets, from very affordable options like the “Liberty Carpet” at £6.99/sq m to more premium choices like the “Imperial Tartan Carpet” at £25.99/sq m or “Herringbone SPC TITAN Natural Oak” at £26.99/sq m. This flexibility in pricing is designed to attract a broad customer base.
“Impossible to Buy Cheaper” Guarantee:
- This is a bold claim that suggests CarpetWays is confident in its competitive pricing. While the exact terms and conditions of this guarantee aren’t detailed on the homepage, it typically implies that they will match or beat a competitor’s price for an identical product. For a customer, this could mean potential savings, but it usually requires due diligence in obtaining competing quotes.
Additional Costs to Consider:
- Fitting/Installation: The prices shown are for the material only. Customers will need to factor in the cost of professional fitting, which CarpetWays likely offers, or arrange their own. The website doesn’t explicitly detail fitting charges on the main product pages.
- Underlay/Accessories: For carpets, underlay is crucial for comfort, insulation, and longevity. For all flooring types, accessories like grippers, door bars, skirting, or adhesives will be additional costs. While “Accessories” is listed as a category, specific pricing isn’t immediately available without deeper navigation.
- Delivery Charges: If not picking up from a local store, delivery charges would apply. These are typically calculated based on distance and order size.

In summary, Carpetways.com adopts a clear, unit-based pricing model, supported by a strong value proposition.

However, to get a complete picture of the total project cost, customers would need to engage with the home measure service or visit a store to get a comprehensive quote that includes fitting and necessary accessories.

Why Visit a CarpetWays Store?

While Carpetways.com provides a convenient online browsing experience, the company strongly encourages customers to visit one of its physical stores across Scotland and the North West of England.

There are compelling reasons why an in-person visit can significantly enhance the flooring selection process, especially for a purchase as significant as new flooring.

See and Feel the Products in Person:
- Tactile Experience: Online images, no matter how high-resolution, cannot fully convey the texture, pile, or finish of a carpet or the grain and feel of laminate/LVT. In-store, you can touch samples, feel the softness of a Saxony carpet, or test the rigidity of an SPC board.
- True Color Representation: Colors on a screen can vary significantly due to monitor settings and lighting. Seeing the actual product under varied lighting conditions in a showroom helps ensure the color matches your expectations and home decor.
- Larger Samples: Stores typically have larger samples than those brought on a home visit, allowing for a better visual assessment of patterns and overall appearance.
Expert Advice from Knowledgeable Staff:
- CarpetWays prides itself on “Knowledgeable, friendly, expert carpet & flooring store staff.” This expertise is invaluable.
- Personalized Recommendations: Staff can guide you through the vast selection, recommending specific types of flooring based on your lifestyle, traffic levels in your home, presence of pets or children, and budget.
- Technical Information: They can provide detailed information on wear ratings, material composition, maintenance requirements, and suitable applications for different flooring types e.g., which carpet is best for a high-traffic hallway vs. a bedroom.
- Problem Solving: If you have unique room shapes, subfloor concerns, or specific design challenges, store staff can offer immediate solutions and advice.
Comprehensive Quote and Planning:
- In-store, you can often get a complete quote that includes not just the flooring material but also underlay, accessories like grippers, door bars, and fitting services. This provides a clear, all-inclusive cost.
- You can discuss installation timelines, specific requirements for your home, and any preparatory work needed.
“Impossible to Buy Cheaper” Assurance:
- While the slogan is online, in-store staff can articulate the specifics of their price promise guarantee, giving you confidence in their competitive pricing. You might be able to discuss price matching for specific competitor quotes directly.
Immediate Availability and Logistics:
- Depending on stock levels, you might be able to purchase and arrange delivery or even take some smaller items with you immediately.
- The store can help coordinate the fitting process more directly.
Browse the Full Range:
- While the website shows a selection, a physical store often has an even more extensive range of products, including new arrivals or exclusive lines not yet fully cataloged online.

Key Takeaway: For a significant investment like flooring, combining online research with an in-person store visit or a home measure is often the most prudent approach. It allows you to leverage the convenience of online browsing with the critical tactile and expert advice that only a physical presence can provide.

How to Cancel Carpetways.com Subscription

Based on the information available on the Carpetways.com homepage, there is no indication or mention of any subscription service or free trial offered by Carpetways.com. The website primarily functions as a retail platform for carpets and flooring, offering products for direct purchase either online with a measure or in-store and services like home measures.

Therefore, the question of “How to Cancel Carpetways.com Subscription” or “How to Cancel Carpetways.com Free Trial” is not applicable in this context. Customers engage with CarpetWays on a transactional basis for flooring purchases or service bookings, not through recurring subscriptions.

If, in an unlikely scenario, a customer believes they have signed up for a recurring service or product from CarpetWays, it would be best to:

Review Purchase Records: Check any confirmation emails, invoices, or statements from CarpetWays for details of the service or product purchased.
Contact CarpetWays Directly: The most effective course of action would be to contact CarpetWays customer service using the contact information provided on their website e.g., phone number, email, or a contact form. They would be able to clarify any misunderstandings regarding subscriptions or recurring charges.

General advice for unexpected charges:
- Always verify the merchant’s name on your bank or credit card statement.
- Keep records of all online purchases and service agreements.
- If you genuinely cannot identify a charge or believe it to be fraudulent, contact your bank or credit card provider immediately to dispute the transaction.

It is important for consumers to be aware of the nature of services they sign up for.

In the case of Carpetways.com, it appears to be a straightforward retail model without any recurring subscription components for its flooring products or home measure services.

Frequently Asked Questions

Is Carpetways.com a reputable company?

Yes, based on the information available, Carpetways.com appears to be the online presence for CarpetWays, a legitimate UK-based carpet and flooring retailer with established physical stores across Scotland and the North West of England.

They offer tangible products and services like home measures.

What types of flooring does Carpetways.com sell?

Carpetways.com sells a wide range of flooring, including various types of carpets loop, twist pile, Saxony, velvet, laminate flooring, vinyl flooring, artificial grass, and advanced SPC Stone Plastic Composite and LVT Luxury Vinyl Tile flooring.

Does Carpetways.com offer a free home measure service?

Yes, Carpetways.com prominently advertises and offers a free home measure service where an estimator will visit your home with samples and take accurate measurements.

How do I book a home measure with Carpetways.com?

You can book a home measure by clicking on the “Book A FREE home measure now” links found throughout the Carpetways.com website and filling out the provided booking form with your details and preferred products from your wishlist. Homeexeter.co.uk Reviews

Can I buy flooring directly from Carpetways.com online?

While you can browse products and see pricing on Carpetways.com, the website heavily emphasizes booking a home measure or visiting a local store to finalize a purchase.

It doesn’t appear to offer a direct online checkout for immediate product purchase without an initial consultation or measure.

What is the “Impossible to Buy Cheaper” guarantee at Carpetways.com?

This is Carpetways.com’s price promise, stating their commitment to offering the most competitive prices for flooring.

While specific terms aren’t detailed on the homepage, it generally implies they will match or beat competitor prices.

Where are Carpetways.com’s physical stores located?

Carpetways.com has physical stores located across Scotland and the North West of England. Chrono.dk Reviews

You can use their “FIND YOUR LOCAL CarpetWays” feature on the website to locate your nearest branch.

Does Carpetways.com sell artificial grass?

Yes, Carpetways.com offers a range of artificial grass products, marketed as low-cost, high-quality alternatives for gardens, patios, and balconies.

What is SPC flooring, and does Carpetways.com sell it?

SPC Stone Plastic Composite flooring is a type of rigid core click flooring known for its extreme durability and waterproof properties.

Yes, Carpetways.com sells SPC flooring, positioning it as an upgrade to traditional LVT.

Are the prices on Carpetways.com per square meter?

Yes, the prices displayed on Carpetways.com for their flooring products are typically quoted per square meter £/sq m, which is standard for flooring retail in the UK. Howardpublication.co.uk Reviews

Does Carpetways.com offer installation services?

While not explicitly detailed on the homepage, it is highly common for flooring retailers like CarpetWays to offer professional installation fitting services as part of their overall package, especially after a home measure. Customers should confirm this directly.

Can I get samples from Carpetways.com?

Yes, through their free home measure service, an estimator will bring physical samples of the products you’ve added to your online wishlist directly to your home.

How can I contact Carpetways.com customer service?

The website typically provides contact information, such as a phone number or a contact form, for customer service inquiries.

Look for a “Contact Us” or similar section on their site.

Does Carpetways.com have customer reviews on its website?

Based on the homepage content, Carpetways.com does not prominently display customer reviews or testimonials directly on its main product pages or general site areas. Cooplands.com Reviews

What is the return policy for Carpetways.com products?

The return policy is not detailed on the homepage.

Customers would need to refer to the terms and conditions section of the website or inquire directly with CarpetWays staff for specific information regarding returns or exchanges.

Does Carpetways.com sell underlay and accessories?

While “Accessories” is listed as a category, specific details on underlay, grippers, door bars, etc., and their pricing are not immediately available on the homepage.

It is highly likely they sell these essential components.

What is the typical lead time for delivery or installation after purchase from Carpetways.com?

Lead times are not specified on the homepage, as they can vary based on product availability, delivery location, and fitting schedule. Upbound.studio Reviews

This information would typically be provided by store staff or during the home measure consultation.

Is Carpetways.com suitable for commercial flooring projects?

While the website focuses on residential flooring, many retailers with a broad product range can also cater to commercial needs.

It would be best to contact CarpetWays directly to inquire about their commercial project capabilities.

Does Carpetways.com offer financing options?

Financing options are not mentioned on the Carpetways.com homepage.

Customers interested in payment plans or financing should inquire directly with their local store or customer service. Lvbu.tech Reviews

Does Carpetways.com have an active social media presence?

Yes, the website mentions following them on Instagram @CarpetWays, indicating an active presence on at least one social media platform.

Carpetways.com Reviews