Citymemorials.com Review 1 by

Citymemorials.com Review

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Based on checking the website Citymemorials.com, it appears to be a legitimate business specializing in memorial products.

However, a thorough review reveals some areas where transparency and comprehensive information could be enhanced to meet the high standards expected from trusted online platforms, especially concerning ethical considerations.

Here’s an overall review summary:

  • Overall Legitimacy: Appears legitimate in its stated purpose.
  • Website Transparency: Lacks easily accessible and comprehensive details on key aspects like pricing, terms of service, and clear contact information beyond phone support hours.
  • Product Clarity: Products are well-described, but the process for customization and final pricing isn’t immediately obvious.
  • Customer Support: Promises telephone support, but hours are limited to office hours.
  • Ethical Considerations: The core business of providing memorial products for deceased loved ones aligns with general ethical principles, focusing on remembrance and respect. From an Islamic perspective, remembrance of the deceased is encouraged, but the specific forms of memorials e.g., elaborate plaques, memento cards should not lead to excessive grief, superstition, or any practice that could be seen as idolization or a deviation from simple, dignified remembrance. The absence of readily available terms of service or a refund policy raises some concerns regarding clear contractual agreements.

While Citymemorials.com offers products that can serve a noble purpose of remembrance, the website’s presentation leaves some crucial information unaddressed for potential customers.

For a truly transparent and trustworthy online experience, more detailed information is essential.

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Here are some alternatives for remembrance and honoring loved ones, focusing on ethical and permissible options:

Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.

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IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

Table of Contents

Citymemorials.com Review & First Look

Based on a comprehensive review of its homepage, Citymemorials.com presents itself as a specialized platform offering memorial products such as cards, plaques, bookmarks, and memento cards.

The website’s immediate impression is professional, clean, and focused on its niche.

It highlights a commitment to “preserving cherished memories with care and precision,” a sentiment that resonates with individuals seeking ways to honor deceased loved ones.

The site uses evocative language, emphasizing “meaningful tributes” and “beautifully crafted” items.

Initial Impressions of Design and Navigation

The website features a modern, easy-to-navigate layout. Gardenornaments.com Review

Key sections like “What We Offer” and “Why Partner With Us” are clearly delineated, allowing visitors to quickly grasp the site’s primary services and value propositions.

The use of images for each product category Memorial Cards, Plaques, Bookmarks, Memento Cards provides a visual guide, which is helpful for understanding the types of products available.

However, a deeper dive reveals that while the aesthetics are pleasing, some critical information often found on trusted e-commerce sites is not immediately apparent.

  • Clean Layout: The site is visually uncluttered, promoting a focused user experience.
  • Intuitive Menu: The navigation menu is standard and easy to understand, with direct links to main sections.
  • Visual Product Categories: Clear images accompany product descriptions, aiding comprehension.
  • Limited Information Accessibility: Despite the clean design, crucial details like full pricing lists or a comprehensive “How to Order” guide are not prominently displayed on the homepage.

Transparency of Information

Transparency is a cornerstone of trust in online businesses, especially for sensitive products like memorial items.

While Citymemorials.com states its specialization, the initial browse does not provide a complete picture of its operational transparency. Macro-mediterranean.com Review

For instance, specific pricing for custom products, detailed terms and conditions of sale, or comprehensive privacy policies beyond a simple “We use cookies” notification are not readily visible on the homepage.

This lack of upfront detail can be a significant red flag for consumers who prioritize clarity and full disclosure before making a purchase.

  • Cookie Consent: A standard cookie consent banner is present, linking to a privacy policy.
  • Missing Pricing Information: No explicit price lists or clear indication of how quotes are obtained for custom orders.
  • General Statements: The “About Us” and “Why Partner With Us” sections offer general assurances of quality and support but lack specific details about the company’s background or ownership.
  • Limited Contact Options: While phone support is mentioned, alternative contact methods like email addresses or physical addresses are not immediately obvious.

Citymemorials.com Pros & Cons

Based on the website’s presentation, Citymemorials.com exhibits several positive aspects in its offerings and design, yet it also presents some drawbacks concerning transparency and information availability.

Understanding these points is crucial for a potential customer or business partner.

Pros: Focus on Quality and Customization

Citymemorials.com emphasizes high-quality materials and customization, which are significant advantages in the memorial product industry. Edeal.store Review

The mention of “Italian porcelain with high quality full color printed photographs” for plaques suggests a commitment to durable and visually appealing products.

Similarly, the focus on “latest photographic printing techniques” indicates an effort to produce vibrant and long-lasting tributes.

The ability to create “deeply personal and meaningful memorials” through customization is a key selling point for individuals seeking unique ways to honor their loved ones.

  • High-Quality Materials: Explicit mention of Italian porcelain and advanced printing techniques.
  • Personalization Options: Emphasis on “customisable products” to meet specific needs.
  • Durable Tributes: Products designed to be “enduring and personalised,” suggesting longevity.
  • Meaningful Remembrance: Products are framed as “heartfelt ways to honour and remember.”

Cons: Lack of Critical Information and Pricing Clarity

One of the most significant shortcomings of Citymemorials.com, based on its homepage, is the scarcity of vital information that customers typically seek before committing to a purchase.

There is no clear pricing structure, no detailed ordering process, and the terms of service are not immediately accessible. Burnembrewing.com Review

This lack of transparency can lead to frustration and distrust.

For bespoke products, it’s understandable that exact pricing might require a quote, but the absence of even an estimated price range or a clear “Request a Quote” button on product pages is a notable omission.

Furthermore, details on shipping costs, return policies, or a robust FAQ section are not evident, which can deter potential customers.

  • Absence of Pricing: No visible prices for any of the products, requiring direct inquiry.
  • Limited Terms of Service: Unclear legal terms, refund policies, or guarantees.
  • No Detailed Ordering Process: The steps required to purchase and customize a product are not outlined.
  • Incomplete Contact Information: While telephone support is mentioned, a general email address or a comprehensive contact form is not prominently featured.
  • No Customer Testimonials or Reviews: The absence of user reviews or testimonials on the homepage makes it difficult to gauge customer satisfaction or product quality from an independent perspective.

Citymemorials.com Alternatives

When considering memorial products, it’s essential to explore alternatives that not only meet the need for remembrance but also align with ethical principles and offer clear, transparent services.

While Citymemorials.com focuses on physical keepsakes, there are numerous other ways to honor loved ones that might be more aligned with Islamic values, which often emphasize acts of charity, lasting good deeds, and avoidance of excessive material displays or practices that could lead to shirk associating partners with God or bid’ah innovation in religion. Shopdealux.com Review

Ethical and Permissible Alternatives for Remembrance

In Islam, the most encouraged forms of remembrance for the deceased are actions that provide continuous reward Sadaqah Jariyah for the deceased or actions that directly benefit others.

These alternatives move beyond physical objects and focus on lasting impact and spiritual benefit.

  • Charitable Donations in the Name of the Deceased: This is arguably the most highly recommended form of remembrance. Donating to a charity, building a well, supporting orphans, or contributing to an educational institution in the name of the deceased provides ongoing spiritual benefit.
    • Key Features: Continuous reward for the deceased, direct benefit to communities, aligns with Islamic principles of generosity.
    • Pros: Immense spiritual merit, direct positive impact, supports needy causes.
    • Cons: Requires research to find reputable charities.
    • Example: Islamic Relief USA, Zakat Foundation of America
  • Planting a Tree or Establishing a Garden: Providing green spaces or planting trees in their memory offers environmental benefits, shade, and sustenance if fruit trees, all of which are considered good deeds.
    • Key Features: Environmental contribution, natural beauty, long-term impact.
    • Pros: Sadaqah Jariyah, aesthetically pleasing, promotes ecological responsibility.
    • Cons: Requires land or a suitable location.
    • Example: Local botanical gardens, Arbor Day Foundation
  • Donating Books or Establishing a Library Section: Contributing Islamic books, educational texts, or even establishing a small library in their name provides lasting knowledge and benefit to students and readers.
    • Key Features: Spreading knowledge, educational support, continuous benefit from shared learning.
    • Pros: Promotes literacy and learning, excellent form of Sadaqah Jariyah.
    • Cons: Requires coordination with an institution or library.
    • Example: Book Aid International, local mosque libraries.
  • Volunteering for a Cause They Supported: Dedicating time and effort to a charity or community initiative that was meaningful to the deceased. This embodies their values and continues their good deeds.
    • Key Features: Active participation, direct impact, honors their legacy through action.
    • Pros: Personal involvement, strengthens community bonds, embodies the spirit of the deceased.
    • Cons: Requires time commitment.
    • Example: Volunteering at a local food bank, mosque, or educational center.
  • Performing Hajj or Umrah on Their Behalf: If the deceased was unable to perform Hajj or Umrah, a living person can perform it on their behalf, which is a great act of devotion.
  • Writing a Biography or Memoir: Documenting the life, achievements, and lessons of the loved one. This preserves their memory for future generations and can serve as an inspiration.
    • Key Features: Historical record, personal narrative, sharing wisdom.
    • Pros: Creates a lasting narrative, educational for family, deeply personal.
    • Cons: Requires significant time and effort.
    • Example: Online platforms for self-publishing, professional biography writers.
  • Establishing a Waaf Endowment: A charitable endowment made by an individual for the benefit of the community or specific beneficiaries, with the principal sum invested and the income used for charitable purposes.
    • Key Features: Perpetual charity, sustainable funding for good causes, institutional support.
    • Pros: Highly regarded in Islamic finance, long-term impact, benefits multiple generations.
    • Cons: Requires legal and financial planning, significant initial capital.
    • Example: Islamic waqf foundations, university endowments.

These alternatives not only honor the deceased but also align with Islamic teachings on remembrance, focusing on spiritual merit and tangible good deeds rather than merely physical artifacts.

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How to Cancel Citymemorials.com Subscription

The Citymemorials.com website, based on its homepage content, does not appear to operate on a subscription model for individual customers. Dgtalpr.com Review

The products offered—memorial cards, plaques, bookmarks, and memento cards—are presented as one-time purchase items.

The only mention of an ongoing relationship or partnership is found under the “Why Partner With Us” section, which targets businesses seeking to resell their products.

This suggests a B2B Business-to-Business relationship, not a B2C Business-to-Consumer subscription.

Understanding the Business Model

It’s important to clarify that Citymemorials.com primarily sells custom memorial products.

When a website focuses on custom, made-to-order items, it typically involves a purchase transaction rather than a recurring subscription. Carrolltontxroofingpro.com Review

The “Partnership” section likely refers to wholesale agreements or reseller programs, which would have their own contractual terms and conditions, separate from a consumer subscription.

Therefore, direct customers would not typically have a “subscription” to cancel.

  • One-Time Purchases: Products are described as individual, custom-made items.
  • No Recurring Billing Mentioned: There is no indication of monthly or annual charges for consumer access.
  • B2B Partnership Focus: The “Why Partner With Us” section details reseller opportunities, implying contractual agreements for businesses, not consumer subscriptions.
  • Absence of “My Account” or “Subscription Management”: Standard features for subscription services are not apparent on the homepage.

What to Do If You Have an Order

If a customer has placed an order with Citymemorials.com and wishes to cancel it, the process would likely fall under their general order cancellation policy, which is not clearly outlined on the homepage.

Without a specific “Cancellation Policy” link, customers would need to:

  1. Contact Customer Support Directly: The website mentions “Telephone Support available from Monday to Friday office hours.” This would be the primary avenue for inquiries.
    • Action: Call the provided telephone number during stated office hours.
  2. Refer to Order Confirmation: Any order confirmation emails or invoices sent by Citymemorials.com might contain information regarding cancellation procedures or contact details for support.
    • Action: Check your email for any communication from Citymemorials.com after placing an order.
  3. Review the Privacy Policy if applicable: While not explicitly for cancellation, the Privacy Policy might contain general clauses about data handling or communication, which could indirectly lead to contact information.
    • Action: Click the “Privacy policy” link at the bottom of the page.

Given that all products are “made to order” and aim to ship within “72 hours,” it is highly probable that there is a very narrow window, if any, for order cancellation once production has begun. Getawayvillas.com Review

Custom items are generally non-refundable or non-cancellable once the manufacturing process commences due to their personalized nature.

How to Cancel Citymemorials.com Free Trial

Based on the information provided on its homepage, Citymemorials.com does not offer a “free trial” for any of its products or services to individual consumers.

The business model, as presented, revolves around the sale of custom memorial products cards, plaques, bookmarks, memento cards, which are typically one-time purchases rather than services that would necessitate a trial period.

The website does not mention any software, digital subscriptions, or recurring services that would be associated with a free trial.

Clarifying the Service Model

A free trial usually applies to: Contentvista.com Review

  • Software-as-a-Service SaaS: Where users try out a platform before committing to a paid plan.
  • Subscription Services: For content, tools, or membership benefits.
  • Digital Products: Offering a limited-time access or sample of a digital offering.

Citymemorials.com falls into none of these categories.

Its core offering is physical, personalized memorial items.

The “Why Partner With Us” section hints at potential business relationships, but these are typically contractual agreements for resellers, not consumer free trials.

  • Physical Products: All advertised items cards, plaques, bookmarks are tangible goods.
  • No Software or Digital Services: The website does not indicate any digital platform that would require a trial.
  • Absence of “Start Free Trial” Buttons: No prompts or calls to action for a trial period are present.
  • Focus on Manufacturing: The emphasis on “made to order” and “72 hours to ship” further confirms a direct sales model.

No Free Trial, No Cancellation Process

Since there is no indication of a free trial, there is consequently no process to cancel one.

Customers interacting with Citymemorials.com would be placing direct orders for custom products. 300dollardatarecovery.com Review

If there were any misunderstanding or a perceived “trial” that led to a charge, it would likely be an unauthorized transaction or a misunderstanding of the purchase process, which would need to be addressed directly with their customer service regarding the specific order.

If any charges appear on a customer’s statement without a direct order, the standard procedure would be to:

  1. Contact Your Bank: Report the suspicious charge as soon as possible.
  2. Contact Citymemorials.com Support: Inquire about the charge and clarify if it pertains to a forgotten order or an error. Use the telephone support mentioned on their site.
  3. Review Bank Statements Regularly: Always a good practice to monitor financial transactions for any irregularities.

The website’s clarity in this regard could be improved by explicitly stating that it is a direct sales model for physical products, thus preempting any assumptions about subscription or trial services.

Citymemorials.com Pricing

One of the most significant pieces of missing information on the Citymemorials.com homepage is its pricing structure.

For a business that offers custom, made-to-order products, providing clear pricing or at least a transparent process for obtaining a quote is paramount for customer confidence. Vannierhomeinspections.com Review

The current website does not display any price lists, individual product prices, or a clear “Request a Quote” functionality prominently.

Absence of Visible Pricing

Across all product categories—Memorial Cards, Memorial Plaques, Memorial Bookmarks, and Memento Cards—there are no price tags or general cost indicators.

This means a potential customer cannot immediately gauge the affordability of the products or compare them with competitors without directly contacting the company.

This lack of upfront pricing can be a deterrent for customers who prefer transparency and efficiency in their purchasing decisions.

  • No Price Lists: No dedicated page or section for pricing information.
  • Individual Product Prices Absent: Clicking on product categories does not reveal pricing details.
  • No Pricing Tiers: For custom products, one might expect different tiers based on material, size, or customization complexity, but none are shown.
  • Quote Process Undefined: While custom products often require quotes, the process for obtaining one is not clearly outlined on the homepage.

Impact on User Experience and Trust

The absence of pricing information can significantly impact the user experience and erode trust. Groupmedianet.com Review

Customers may feel hesitant to invest time in exploring products if they cannot determine if the items fall within their budget.

This also forces customers into a direct interaction e.g., a phone call before they are ready, which can be perceived as an unnecessary hurdle.

In a competitive online market, businesses that prioritize pricing transparency often gain a significant edge.

  • Hinders Comparison Shopping: Customers cannot easily compare Citymemorials.com’s offerings with competitors based on price.
  • Adds Friction to Purchase Process: Forces potential customers to engage in direct communication early in their decision-making process.
  • Creates Uncertainty: Lack of transparency can lead to suspicion about hidden costs or inflated prices.
  • No Instant Gratification: The inability to immediately see prices removes an element of convenience common in online shopping.

What to Expect for Pricing

Given that the products are “made to order” and customizable, it is reasonable to assume that pricing would be variable based on:

  • Product Type: Plaques are likely more expensive than cards or bookmarks due to material costs.
  • Material: Italian porcelain will likely influence the price significantly.
  • Size: Larger plaques or cards would command higher prices.
  • Customization Complexity: The extent of personalization, number of photos, and design work could affect the final cost.
  • Quantity: Discounts might apply for bulk orders, especially for reseller partners.

Customers interested in obtaining pricing would need to utilize the “Telephone Support” option during office hours to get a quote tailored to their specific needs. Intecoamianto.com Review

This manual process, while common for highly custom items, could be streamlined with an online quote request form or a clearer indication of price ranges.

Citymemorials.com vs. Competitors

When evaluating Citymemorials.com, it’s essential to compare its offering and website presentation against other players in the memorial products market.

The comparison primarily highlights Citymemorials.com’s strengths in product focus and its weaknesses in online transparency.

Product Specialization vs. Broader Offerings

Citymemorials.com specializes specifically in custom memorial cards, plaques, bookmarks, and memento cards.

This narrow focus allows them to concentrate on the quality and customization of these particular items. Britanniabennetts.com Review

Many competitors, however, offer a broader range of memorial products and services.

  • Citymemorials.com:
    • Focus: Highly specialized in custom printed memorial cards, plaques Italian porcelain, bookmarks, and memento cards.
    • Strength: Implied high quality due to material mentions and photographic printing techniques.
    • Weakness: Limited product variety, no clear pricing for individual items.
  • Broader Memorial Product Companies e.g., Online Funeral Homes, General Memorial Product Stores:
    • Offerings: Often include urns, caskets, cremation jewelry, sympathy gifts, memorial stones, grave markers, and a wider array of printed materials.
    • Strength: One-stop shop for diverse memorial needs.
    • Weakness: May not specialize in the same high-end printing techniques for cards/plaques, potentially less focus on highly customized printed items.
    • Examples: Perfect Memorials, Legacy.com more focused on obituaries but offers some memorial items

Online Presence and Transparency

This is where Citymemorials.com could significantly improve its standing against leading online retailers and service providers.

*   Transparency: Lacks visible pricing, detailed terms of service, clear return/cancellation policies on the homepage. Customer support is limited to phone during office hours.
*   Ordering Process: Unclear how to place an order beyond a general "View Our..." button.
*   Reputation: No customer testimonials or independent review links on the homepage to build trust.
*   Payment & Shipping: Mentions "Local Currency Payment," "Fast Turnaround 72 hours," and "Reliable Shipping" but lacks specifics on costs or carriers.
  • Leading Online Retailers/Service Providers e.g., Etsy shops specializing in custom memorial items, larger e-commerce platforms:
    • Transparency: Typically feature clear product pages with pricing, customization options, estimated shipping times, return policies, and extensive FAQs.
    • Ordering Process: Intuitive online customization tools and direct checkout processes.
    • Reputation: Prominent customer reviews, star ratings, and community feedback.
    • Support: Often offer live chat, email, and detailed support portals in addition to phone support.
    • Examples: Many individual sellers on Etsy, specialized memorial product stores on Amazon.

Ethical Stance and Islamic Permissibility

From an ethical perspective, the core business of providing remembrance items is generally permissible. However, the form and intent are crucial.

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Compared to services focused on charitable giving or community benefit, physical memorial products, if they lead to excessive glorification, innovation in religious practice bid’ah, or financial burden, could be seen as less preferable from an Islamic standpoint. Medicalalertcomparison.com Review

  • Citymemorials.com: Offers physical products. The website doesn’t explicitly promote or discourage any specific religious practices related to their use. The onus is on the customer to ensure its use aligns with their beliefs.
  • Alternatives Focused on Sadaqah Jariyah: Platforms or charities that facilitate donations in the name of the deceased e.g., building wells, sponsoring orphans align more directly with Islamic teachings on lasting good deeds. These are considered superior forms of remembrance as they provide continuous reward to the deceased.

In essence, while Citymemorials.com has a niche, its online presence falls short on transparency compared to more established or modern e-commerce standards.

For customers seeking a seamless and fully informed online purchasing experience, competitors with clearer pricing, terms, and customer feedback mechanisms might be preferred.

FAQ

What is Citymemorials.com?

Citymemorials.com is a website specializing in creating and selling custom memorial products, including memorial cards, plaques, bookmarks, and memento cards, designed to honor and preserve the memory of loved ones who have passed away.

Is Citymemorials.com a legitimate website?

Based on the information presented on its homepage, Citymemorials.com appears to be a legitimate business.

It clearly outlines its services and product offerings.

What kind of products does Citymemorials.com offer?

Citymemorials.com offers a range of custom memorial products, including memorial cards, memorial plaques made with Italian porcelain, memorial bookmarks, and memento cards, all designed to feature personalized text and photographs.

Are the products on Citymemorials.com customizable?

Yes, the website explicitly states that its products are “customisable,” allowing customers to create deeply personal and meaningful memorials with cherished photos and personalized messages.

Does Citymemorials.com display pricing on its website?

No, the Citymemorials.com homepage does not display any pricing information for its products.

Customers would likely need to contact them directly to get a quote.

How can I get a quote for a product from Citymemorials.com?

While not explicitly stated how to get a quote online, the website mentions “Telephone Support available from Monday to Friday office hours,” suggesting direct contact by phone is the primary method for inquiries and potentially quotes.

What is the turnaround time for orders from Citymemorials.com?

Citymemorials.com states that all products are “made to order,” and they aim to ship orders within 72 hours.

Does Citymemorials.com offer international shipping?

The website mentions “Local Currency Payment” and “Reliable Shipping” but does not explicitly state whether they offer international shipping or only operate within a specific region.

This information would need to be clarified with their support.

Does Citymemorials.com have a physical store location?

The website mentions “Find A Local Reseller,” indicating they work with a network of partners, but it does not specify if they have their own physical store or showroom.

What payment methods does Citymemorials.com accept?

The website states that “All invoices are in local currency, with payment accepted in local currency,” but it does not list specific accepted payment methods e.g., credit card, PayPal.

Does Citymemorials.com have a customer review section or testimonials?

The homepage of Citymemorials.com does not feature any customer testimonials, reviews, or links to external review platforms.

What are the customer support options for Citymemorials.com?

Citymemorials.com mentions “Telephone Support available from Monday to Friday office hours” as a direct support option.

Other contact methods are not prominently displayed on the homepage.

Does Citymemorials.com offer a free trial for its services?

No, Citymemorials.com does not offer a free trial.

Its business model is based on the sale of custom physical memorial products, not subscription services or digital trials.

How do I cancel an order from Citymemorials.com?

The website does not provide a clear order cancellation policy on its homepage.

Customers would need to contact their telephone support during office hours to inquire about canceling an order.

What technologies does Citymemorials.com use for its products?

Citymemorials.com states they utilize “the latest photographic and printing technologies” to ensure images are clear, vibrant, and long-lasting, especially for their Italian porcelain plaques.

Does Citymemorials.com provide marketing materials for its partners?

Yes, for its business partners, Citymemorials.com states that they provide “extensive support, including marketing materials, product training, and dedicated customer service.”

What are some ethical alternatives to physical memorial products?

Ethical alternatives for remembrance, especially from an Islamic perspective, include making charitable donations in the name of the deceased, planting a tree, donating books, volunteering for a cause they supported, or performing Hajj/Umrah on their behalf.

What is the purpose of memorial cards?

Memorial cards are described as a “heartfelt way to honour and remember a loved one who has passed away,” typically featuring a cherished photo, meaningful words, and important details about the individual’s life.

Are memorial plaques durable?

Yes, Citymemorials.com emphasizes the durability of its memorial plaques, stating they are “crafted with care and precision” from Italian porcelain with high-quality printed photographs, designed to be “enduring tributes.”

Where can I find a local reseller for Citymemorials.com products?

Citymemorials.com has a dedicated link on its homepage titled “Find A Local Reseller,” which presumably directs users to a page where they can locate partners in their area.



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