
Based on checking the website, Cleverenergyboilers.co.uk appears to be a legitimate and comprehensive service provider specializing in boiler installation, servicing, and renewable energy solutions across the UK.
They offer a wide range of boilers from reputable brands like Worcester Bosch, Ideal, and Vaillant, along with services such as central heating, underfloor heating, air conditioning, air source heat pumps, and solar panel installations.
The site highlights their accreditation as Worcester Bosch and GivEnergy installers, indicating a commitment to quality and manufacturer-backed warranties.
It’s a platform designed to simplify the process of purchasing and installing a new boiler, offering online quotes, next-day installation options, and various financing solutions to help customers manage costs.
The site also details their service plans, electrical safety checks, and information on grants like ECO4, suggesting a holistic approach to home energy solutions.
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For anyone looking to upgrade their heating system or explore greener energy options, Cleverenergyboilers.co.uk presents itself as a one-stop shop.
They emphasize customer convenience with 24/7 contact options and a straightforward three-step process for getting a new boiler.
While the financing options mentioned, like “Boiler finance” and “Finance options available,” could potentially involve interest-based products riba, which is not permissible, the website also mentions “Smart ways to pay for your boiler” and “Access to grants,” suggesting there might be alternative, permissible payment methods or funding routes available.
It’s always crucial for a consumer to inquire about the exact terms and nature of any financial arrangement to ensure it aligns with ethical and permissible principles.
Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.
IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.
Cleverenergyboilers.co.uk Review & First Look
Based on an initial review of the Cleverenergyboilers.co.uk website, it’s clear they aim to be a dominant player in the UK boiler and renewable energy market.
The site is professionally designed, intuitively navigable, and packed with information.
It presents itself as a reliable resource for homeowners and landlords alike, offering a broad spectrum of services beyond just boiler installation.
You get a sense of their dedication to customer service right off the bat, with prominent contact details and a clear call to action for quotes.
Initial Impressions on User Experience
The website’s layout is clean and user-friendly, making it easy to find specific boiler models, understand services, and access support.
Key information like contact numbers and social media links are readily visible.
This suggests a company that values transparency and accessibility.
- Ease of Navigation: Categories are well-defined, from “Boilers” to “Renewables” and “Servicing.”
- Information Depth: Each section provides detailed explanations, especially within boiler reviews for various brands and models.
- Call to Actions: Clear buttons and links encourage users to “Get A Quote” or “Request a Call Back.”
Range of Services Offered
Clever Energy Boilers isn’t just about boilers.
They position themselves as a comprehensive home energy solutions provider.
This wider scope is a significant advantage, potentially making them a go-to for multiple home improvement projects.
- Boiler Installation: Covering combi, system, and commercial boilers from leading brands.
- Renewable Energy: Air source heat pumps, solar panels, and EV charging options.
- Heating Solutions: Central heating, underfloor heating, and smart thermostat integration.
- Servicing & Maintenance: “Clever Care Servicing Plans” for boilers, air source heating, and solar panels.
Accreditation and Trust Signals
The website prominently displays accreditations that build immediate trust.
Being an “Approved Worcester Bosch Installer” and “GivEnergy Accredited Installer” are strong indicators of their expertise and adherence to manufacturer standards.
- Manufacturer Partnerships: Working directly with top brands ensures quality installations and genuine warranties.
- Award-Winning Recognition: The mention of “Award winning” adds to their credibility and reputation.
- Community Involvement: A section on “Community” implies a company that values its local ties and social responsibility.
Cleverenergyboilers.co.uk Pros & Cons
When evaluating a service provider like Cleverenergyboilers.co.uk, it’s essential to weigh the advantages and potential drawbacks.
Based purely on the information presented on their website, here’s a balanced look at what they offer.
Pros: What Cleverenergyboilers.co.uk Does Well
The website showcases several strong points that make them an attractive option for consumers seeking boiler and heating solutions.
- Extensive Product Range: They cover a vast array of boilers from Worcester Bosch, Ideal, and Vaillant, arguably the top three brands in the UK. This gives customers plenty of choices based on their needs and budget. For example, they list detailed reviews for specific models like the Worcester Bosch Greenstar 8000 Life Style and Ideal Logic Plus 24 Boiler.
- Comprehensive Service Offering: Beyond just installing boilers, they offer servicing plans, central heating, underfloor heating, air conditioning, air source heat pumps, solar panels, and EV charging solutions. This makes them a versatile provider for various home energy needs.
- Strong Accreditations: Being a Worcester Bosch Accredited Installer and GivEnergy Accredited Installer speaks volumes about their quality and adherence to industry standards. These accreditations often mean installers receive specialized training directly from manufacturers.
- Customer Convenience: Their “3 simple steps to your new boiler” process, online quote system, and next-day installation options demonstrate a focus on making the customer journey as smooth as possible. The 24/7 contact number is also a significant plus.
- Transparent Information: The website is rich with detailed information, including boiler reviews, FAQs, and clear refund/warranty policies. This level of transparency helps build trust with potential customers.
- Renewable Energy Focus: Their commitment to air source heat pumps, solar panels, and EV charging shows a forward-thinking approach, aligning with the growing demand for sustainable energy solutions. They even mention “Hydrogen blend ready boilers.”
- Access to Grants and Finance: Mentioning ECO4 Grants Funding and the “Boiler Upgrade Scheme” indicates they assist customers in leveraging government initiatives. While some finance options can be problematic as discussed in the Cons section, access to grants is a definite benefit.
Cons: Areas for Consideration
While the website presents a strong case, there are a few points where a discerning consumer might want to delve deeper or consider alternatives.
- Potential for Riba in Financing: The website explicitly mentions “Boiler finance,” “Smart ways to pay for your boiler,” and “Finance options available.” In conventional finance, such options often involve interest Riba, which is impermissible. While the site doesn’t detail the exact terms of these finance schemes, the general nature of “boiler finance” in the UK typically includes interest-bearing loans.
- Recommendation: It is crucial for customers to exercise extreme caution and directly inquire whether any offered finance plans are interest-free or based on permissible Islamic financing structures e.g., Murabaha, Ijarah. If interest is involved, it is highly advisable to avoid these options.
- Better Alternatives: For those seeking ethical financing, saving up and paying upfront in cash is always the most straightforward and permissible method. Alternatively, exploring halal loan cooperatives or Islamic banks that offer interest-free personal financing for such purchases would be a permissible route, if available in your region. These alternatives prioritize ethical transactions over interest-based borrowing.
- Online Quote Accuracy: While convenient, online quotes are generally estimates. The final price might vary after a detailed home assessment, which is standard practice but something to be aware of.
- Reliance on Third-Party Reviews: While the website lists various boiler reviews, these are often generic product reviews rather than direct customer testimonials specific to Clever Energy Boilers’ installation quality. Users might need to seek independent review platforms e.g., Trustpilot, Google Reviews for service-specific feedback.
- Geographic Coverage Implication: While they mention “Locations,” the primary focus seems to be on specific regions. It’s not immediately clear if their “next day options” or full service range extends nationwide or is concentrated in certain areas.
Cleverenergyboilers.co.uk Pricing
Based on the information available on their website, Cleverenergyboilers.co.uk primarily operates on a quote-based pricing model rather than displaying fixed prices for boilers or installations. This is a standard practice in the boiler installation industry, as costs can vary significantly depending on several factors unique to each home.
How They Determine Pricing
The website outlines a clear three-step process for getting a new boiler, which inherently includes their pricing methodology:
- Share a Few Details: You provide basic information about your current heating system and property. This likely includes details about the type of boiler you need combi, system, heat-only, the size of your property, and your hot water demands.
- FREE No-Obligation Quote: Based on the information provided, they generate a personalized quote. This quote will encompass the cost of the boiler itself, installation labor, any necessary pipework adjustments, flue installation, and potentially removal of your old boiler.
- Arrange Finance if applicable: Once the quote is accepted, they help arrange payment, including the aforementioned finance options.
Factors Influencing Boiler Installation Costs
It’s crucial to understand that the final price you receive will depend on a multitude of variables.
Cleverenergyboilers.co.uk’s quoting system will factor in:
- Boiler Type and Model:
- Combi Boilers: Generally range from £1,500 to £3,500 for the unit, plus installation.
- System Boilers: Often cost £1,000 to £2,500 for the unit, requiring a hot water cylinder.
- Conventional Boilers: Can be similar to system boilers, requiring a cold water tank and hot water cylinder.
- Premium models like the Worcester Bosch Greenstar 8000 Life Style will be at the higher end, while more budget-friendly options like the Worcester Bosch 2000 Series might be more economical.
- Boiler Output kW: A larger property or higher hot water demand requires a more powerful boiler higher kW rating, which typically costs more.
- Complexity of Installation:
- Boiler Swap Like-for-Like: If you’re replacing an old boiler with a new one in the same location with minimal changes, costs are lower.
- Boiler Relocation: Moving a boiler to a new spot e.g., from kitchen to loft involves more extensive pipework, gas line extensions, and potentially new flues, significantly increasing costs.
- System Conversion: Changing from a conventional system to a combi boiler, for example, involves removing tanks and installing new pipework, which is a major job.
- Additional Works:
- Flushing the System: A power flush to remove sludge and debris from existing pipework is often recommended and adds to the cost typically £300-£600.
- New Radiators/Thermostats: If these are part of the upgrade.
- Smart Controls: Installation of smart thermostats e.g., Nest, Hive will add to the overall cost.
- Location: Installation costs can vary slightly by region due to differences in labor rates.
- Warranty Length: Longer warranties, particularly manufacturer-backed ones, can sometimes be factored into the overall price or require specific conditions like annual servicing.
Clever Care Servicing Plans Pricing
While not a fixed price, the website also mentions “Clever Care Servicing Plans.” These are typically annual plans that cover routine maintenance and sometimes breakdown call-outs. The pricing for these plans would vary based on:
- Level of Coverage: Basic annual service vs. comprehensive plans including parts and labor for repairs.
- Type of Appliance: Boiler-only, air source heat pump, or solar panel maintenance plans.
- Landlord Options: Specialized plans for landlords that often include safety certificates e.g., Gas Safety Certificates.
To get an accurate price, the only way is to use their “Get A Quote” service or call their 24/7 contact number.
Cleverenergyboilers.co.uk Alternatives
When considering a major investment like a new boiler or a shift to renewable energy, it’s always wise to explore alternatives.
While Cleverenergyboilers.co.uk offers a comprehensive service, other reputable providers and approaches exist in the UK market.
National Boiler Installers
These companies often operate similarly to Clever Energy Boilers, providing nationwide coverage, online quotes, and professional installation services.
- Boxt: Known for its highly streamlined online process. You answer a few questions, get an instant fixed price quote online, and can book installation quickly. They focus heavily on combi boiler replacements.
- Heatable: Another prominent online boiler installer offering instant quotes. They aim to make the process as simple as possible, with competitive pricing and flexible installation dates.
- British Gas: As one of the largest energy providers, British Gas offers extensive boiler installation, repair, and servicing. They have a vast network of engineers and offer various boiler models. Their pricing can sometimes be higher, but they offer comprehensive aftercare.
- E.ON / EDF Energy / ScottishPower: Many large energy companies have expanded into boiler installation and maintenance services, often providing competitive deals for their existing energy customers.
Local Independent Installers
For many homeowners, engaging a local, Gas Safe registered engineer can be an excellent alternative.
- Benefits:
- Personalized Service: Often more flexible and able to tailor solutions specifically to your needs.
- Potentially Lower Overheads: Can sometimes offer more competitive pricing as they don’t have large national marketing budgets.
- Local Reputation: Their business often thrives on word-of-mouth, meaning they are highly motivated to provide excellent service.
- Community Support: Supporting local businesses contributes to the local economy.
- Finding Them:
- Gas Safe Register: The official register for gas engineers in the UK. Always verify an engineer’s credentials here.
- Recommendations: Ask friends, family, or local community groups for trusted recommendations.
- Local Directories: Check online local business directories or community forums.
Direct Manufacturer Partnerships
Some boiler manufacturers have approved installer networks, similar to how Clever Energy Boilers operates with Worcester Bosch.
You might find other local installers who are also accredited by the same brands.
- Worcester Bosch Accredited Installers: You can often find a list of accredited installers directly on the Worcester Bosch website, ensuring they meet the manufacturer’s standards.
- Ideal Max Accredited Installers: Similar programs exist for other major brands.
Renewable Energy Specialists
If your primary interest is in air source heat pumps, solar panels, or EV charging, you might consider companies that specialize exclusively in these technologies, as they may have deeper expertise or a wider range of specific products.
- Solar Panel Installers: Look for companies with specific accreditations like MCS Microgeneration Certification Scheme for renewable technologies.
- Heat Pump Specialists: Companies focusing solely on heat pump installations might offer more niche solutions or a wider variety of brands.
Financial Alternatives Crucial for Ethical Choices
As highlighted in the “Cons” section, it’s essential to consider alternatives to conventional, interest-based financing options if offered.
- Cash Payment: The most straightforward and permissible method. If you have savings, using them avoids any debt or interest.
- Qard Hasan Goodly Loan: Explore community initiatives or family networks that might offer interest-free loans.
- Halal Financing Institutions: In some regions, Islamic financial institutions offer products like Murabaha cost-plus financing or Ijarah leasing for large purchases, which are designed to be Sharia-compliant. Research if such options are available in your area for home improvements.
- Government Grants and Schemes: Actively pursue any available government grants like ECO4 or the Boiler Upgrade Scheme in the UK that provide non-repayable funds. Clever Energy Boilers mentions these, so inquire about how they can assist with the application process.
Understanding Cleverenergyboilers.co.uk Warranties
Warranties are a critical aspect of any major home appliance purchase, and boilers are no exception.
Cleverenergyboilers.co.uk emphasizes manufacturer-backed warranties, which is a strong positive.
Understanding the nuances of these warranties is crucial for peace of mind and long-term protection.
Manufacturer-Backed Warranties
The website states they offer “Manufacturer backed warranties.” This means the warranty is provided by the boiler manufacturer e.g., Worcester Bosch, Ideal, Vaillant and not solely by Clever Energy Boilers themselves.
- Coverage: These warranties typically cover parts and labor for defects arising from manufacturing faults. They do not usually cover issues caused by poor installation though a reputable installer like Clever Energy Boilers would rectify their own installation errors or lack of proper maintenance.
- Duration: The length of manufacturer warranties varies by brand and specific boiler model.
- Worcester Bosch: Often offers standard warranties of 5-10 years, with extended warranties up to 12 years when installed by an accredited installer like Clever Energy Boilers, provided certain conditions are met e.g., annual servicing.
- Ideal Boilers: Typically offer warranties ranging from 2-10 years, depending on the series e.g., Logic Plus vs. Vogue Max.
- Vaillant Boilers: Usually come with warranties of 2-7 years, with extensions often available when installed by an accredited Vaillant installer and serviced annually.
- Key Condition: Annual Servicing: A universal requirement for most manufacturer warranties is that the boiler must be serviced annually by a Gas Safe registered engineer. Failure to do so will almost certainly invalidate the warranty. This is where Clever Energy Boilers’ “Clever Care Servicing Plans” become relevant.
Clever Energy Boilers’ Role in Warranties
While the warranty is manufacturer-backed, Clever Energy Boilers plays a crucial role:
- Accredited Installation: Their status as an accredited installer for brands like Worcester Bosch often allows them to offer longer, exclusive warranty periods that wouldn’t be available with a non-accredited installer. This is a significant advantage.
- Initial Fault Rectification: If an issue arises shortly after installation and is determined to be an installation fault, Clever Energy Boilers would be responsible for correcting it under their own service guarantee.
- Facilitating Claims: If a manufacturer warranty claim is needed, Clever Energy Boilers can often assist in initiating the process with the manufacturer.
Important Considerations for Warranties
- Terms and Conditions: Always read the full terms and conditions of both the manufacturer’s warranty and any service agreements with Clever Energy Boilers. Pay attention to exclusions, limitations, and the process for making a claim.
- Proof of Service: Keep meticulous records of all annual boiler services, including dates, engineer details, and reports, as these will be required if you ever need to make a warranty claim.
- Transferability: If you sell your property, check if the boiler warranty is transferable to the new homeowner. This can be a selling point.
- Scope of “Clever Care Servicing Plans”: Understand what these plans cover. Do they just cover the annual service, or do they include parts and labor for breakdowns outside of the manufacturer’s warranty?
In summary, the emphasis on manufacturer-backed warranties by Cleverenergyboilers.co.uk is a positive sign, indicating quality installations that meet brand standards.
However, the onus is on the homeowner to ensure annual servicing is performed to keep the warranty valid.
Cleverenergyboilers.co.uk vs. Direct Manufacturers & Other Installers
When considering a boiler purchase, you essentially have a few routes: going through a national installer like Cleverenergyboilers.co.uk, opting for a direct manufacturer service less common for installations, or using smaller, independent local installers.
Let’s break down how Cleverenergyboilers.co.uk stacks up.
Cleverenergyboilers.co.uk vs. Direct Manufacturers e.g., Worcester Bosch Direct
While manufacturers like Worcester Bosch produce the boilers, they typically rely on networks of accredited installers for the actual installation process.
Direct sales and installation by the manufacturer are rare for residential boilers.
- Cleverenergyboilers.co.uk’s Strength: Acts as an approved conduit to the manufacturer’s products and extended warranties. They offer a one-stop shop for selection, quoting, installation, and often post-installation servicing. Their accreditation e.g., Worcester Bosch Accredited Installer means they adhere to manufacturer standards.
- Manufacturer Direct: Primarily focuses on product development and distribution. They establish guidelines and training for installers. You won’t typically buy and get a boiler installed directly from Worcester Bosch, but rather from an installer approved by them.
- Verdict: Cleverenergyboilers.co.uk’s model is effectively how most premium boiler brands operate in the market – through a network of trusted, accredited partners. They bridge the gap between manufacturer and homeowner.
Cleverenergyboilers.co.uk vs. Other National Installers e.g., Boxt, Heatable, British Gas
This is where direct comparisons become more relevant.
National installers offer convenience, online processes, and often competitive pricing.
- Cleverenergyboilers.co.uk:
- Pros: Broad range of brands Worcester Bosch, Ideal, Vaillant, extensive service offering renewables, underfloor heating, 24/7 contact, strong accreditation. Focuses on a comprehensive suite of home energy solutions.
- Cons: Online quote isn’t instant fixed price requires more detail submission, reliance on potentially interest-based finance schemes as noted, slightly less emphasis on pure online-only speed compared to some competitors.
- Boxt/Heatable Online-First Installers:
- Pros: Often provide instant, fixed-price online quotes with minimal input. Highly streamlined process from quote to installation. Good for those who want a quick, hassle-free replacement.
- Cons: May offer a more limited range of brands or boiler types. Less emphasis on complex installations or wider home energy solutions like heat pumps or solar. Customer service might be more digital-first, less personalized.
- British Gas:
- Pros: Vast network of engineers, strong brand recognition, comprehensive service and breakdown plans, ability to bundle with energy tariffs.
- Cons: Often perceived as more expensive. Bureaucracy can sometimes make the process slower, and customer service can be hit or miss due to scale.
- Verdict: Cleverenergyboilers.co.uk seems to sit in a strong middle ground, offering more breadth of service than purely online-first players, while potentially being more agile and customer-focused than a giant like British Gas. If you value a broader energy solution and accredited installation for multiple top brands, Clever Energy is a strong contender.
Cleverenergyboilers.co.uk vs. Local Independent Installers
Many homeowners prefer to work with local, independent Gas Safe registered engineers.
* Pros: National presence, consistent branding, dedicated customer service infrastructure 24/7 line, professional website with clear policies, offers finance options though caution is advised regarding interest.
* Cons: Might feel less personal than a local firm. Potentially higher overheads compared to a sole trader.
- Local Independent Installers:
- Pros: Highly personalized service, strong local reputation word-of-mouth, often more flexible, potentially lower costs due to fewer overheads, direct relationship with the engineer.
- Cons: Can be harder to vet requires checking Gas Safe Register and references, might not offer the same range of finance options or extended warranties unless they are also accredited by manufacturers, limited geographic reach, potentially less comprehensive after-sales support infrastructure.
- Verdict: For simple, straightforward boiler swaps, a trusted local independent engineer can be excellent. However, for more complex projects, access to grants, or a broader suite of energy solutions like renewables, Cleverenergyboilers.co.uk offers a more structured and comprehensive package. The key is ensuring any local installer is fully qualified and insured.
In essence, Cleverenergyboilers.co.uk provides a robust, professional service that combines the benefits of manufacturer accreditation with a wide service offering, positioning itself as a strong competitor to both agile online players and established energy giants.
How to Ensure Ethical Purchase from Cleverenergyboilers.co.uk
Given the mention of “Boiler finance” and “Finance options available” on Cleverenergyboilers.co.uk, it is critically important to understand how to ensure any transaction aligns with ethical principles, particularly concerning the prohibition of interest Riba. For individuals committed to ethical financial dealings, direct questioning and seeking permissible alternatives are paramount.
1. Prioritize Cash Payment or Interest-Free Options
The most straightforward way to ensure an ethical purchase is to pay for the boiler and installation upfront with cash or saved funds. This eliminates any concerns about debt or interest.
- Action: If you have the means, this should be your first choice. If not, consider saving up before making the purchase, unless it’s an emergency.
2. Rigorously Inquire About All Financing Options
If upfront payment is not feasible, you must directly and explicitly inquire about the nature of any financing offered. Do not assume or rely on general terms like “finance options.”
- Specific Questions to Ask:
- “Are your finance options interest-free, or do they involve interest Riba?”
- “Do you offer any Sharia-compliant financing alternatives, such as Murabaha cost-plus sale or Ijarah leasing arrangements?”
- “What are the total costs associated with the financing option, including all fees and charges, and specifically, what is the APR Annual Percentage Rate?” Even if you don’t intend to use an interest-based option, knowing the APR helps identify if interest is present.
- “Is there a penalty for early repayment, and if so, what is it?” Interest-based loans often penalize early repayment to ensure they collect full interest.
- Demand Clarity: Do not proceed until you receive clear, unambiguous answers. If they cannot confirm that the financing is completely interest-free, or if they only offer conventional interest-bearing loans, then that option is not permissible.
3. Explore Halal Financing Alternatives Independently
If Cleverenergyboilers.co.uk or any other provider only offers conventional, interest-based financing, you should seek out alternative, permissible financing channels.
- Islamic Banks/Financial Institutions: In the UK, there are Islamic banks and financial institutions e.g., Al Rayan Bank that offer Sharia-compliant personal finance products. These are structured to avoid interest and operate on principles like Murabaha where the bank buys the item and sells it to you at a mark-up or Ijarah leasing with an option to purchase.
- Community Loans Qard Hasan: Some communities or charitable organizations facilitate interest-free loans Qard Hasan for essential needs. This is a benevolent loan where the lender does not charge any additional amount on the principal.
- Family/Friends: As a last resort, consider borrowing from trustworthy family members or friends who can offer an interest-free loan.
4. Leverage Grants and Schemes Fully
The website mentions “ECO4 Grants Funding” and the “Boiler Upgrade Scheme.” These are government initiatives designed to help homeowners with energy efficiency improvements. These grants provide non-repayable funds.
- Action: Actively inquire about and apply for any grants you are eligible for. These are a permissible way to reduce the financial burden of a new boiler without resorting to interest-based finance. Cleverenergyboilers.co.uk states they can assist with this.
5. Understand All Terms and Conditions
Before signing any contract, ensure you thoroughly read and understand all terms and conditions related to the purchase, installation, and any financing or service plans.
- Focus on: Payment schedules, late payment fees, cancellation policies, warranty requirements, and what happens if you need to cancel a service plan or installation.
By adopting a proactive, questioning approach and prioritizing permissible financial methods, you can navigate the process of acquiring a new boiler or renewable energy solution while adhering to ethical principles.
How to Cancel Cleverenergyboilers.co.uk Servicing Plans
Based on the information typically found on similar service provider websites, and considering the terms and conditions often associated with servicing plans, canceling a Cleverenergyboilers.co.uk servicing plan would generally follow a structured process.
While specific cancellation policies aren’t detailed on the homepage, standard industry practices and common legal frameworks in the UK like the Consumer Contracts Regulations 2013 provide a good guide.
1. Review Your Service Plan Terms and Conditions
The very first step should always be to consult the “Service Plan Terms and Conditions” that you agreed to when you purchased the “Clever Care Servicing Plan.” These documents will explicitly outline:
- Cancellation Period: If there’s a cooling-off period e.g., 14 days after purchase during which you can cancel without penalty and receive a full refund.
- Notice Period: The minimum notice period required for cancellation e.g., 30 days before your next renewal date.
- Refund Policy: Whether any pro-rata refund is offered for services not yet rendered if you cancel mid-term.
- Fees/Penalties: Any administrative fees or penalties for early cancellation, especially if you received a discounted rate for committing to a longer term.
- Contact Method: The preferred method for cancellation e.g., written notice, email, phone call.
The Cleverenergyboilers.co.uk website has a link to “Service Plan Terms and Conditions,” which is where you’d find this critical information.
2. Prepare Your Information
Before contacting them, gather all relevant details to make the cancellation process smooth:
- Your Account Number/Customer ID: This will be on your service plan agreement or any correspondence from them.
- Your Full Name and Address: As registered with Clever Energy Boilers.
- The Specific Service Plan Name: e.g., Clever Care Servicing Plan for Boilers, Landlord Service Plan.
- Date of Purchase/Start Date of Plan:
- Reason for Cancellation Optional but helpful: While you might not be obliged to provide a reason, it can sometimes streamline the process or provide valuable feedback to the company.
3. Choose Your Contact Method
Based on industry norms, you typically have a few options:
- Phone Call: Their 24/7 contact number is 0330 055 2210. This is often the quickest way to initiate a cancellation, allowing for immediate discussion and clarification. Make a note of the date, time, and name of the person you spoke with.
- Email: Look for a general customer service email address on their “Contact us” page. Sending an email provides a written record of your cancellation request.
- Written Letter: For formal cancellations, especially if you foresee any disputes, a written letter sent via recorded delivery ensures proof of receipt. This is a more traditional but legally robust method.
4. Clearly State Your Intention to Cancel
When you contact them, be clear and direct:
- “I wish to cancel my Clever Care Servicing Plan, , associated with account number for the property at .”
- If you are within a cooling-off period, explicitly state this.
- Request confirmation of your cancellation in writing via email or post.
5. Confirm Cancellation and Refund if applicable
- Written Confirmation: Ensure you receive written confirmation that your service plan has been canceled and that no further payments will be debited.
- Refund Processing: If you are due a refund, confirm the amount and the expected timeframe for it to be processed. Check your bank statements to ensure the refund is received.
By following these steps, referring to their specific terms, and maintaining clear communication, you should be able to effectively cancel your Cleverenergyboilers.co.uk servicing plan.
Cleverenergyboilers.co.uk ECO4 Grants Funding
Cleverenergyboilers.co.uk explicitly mentions “ECO4 Grants Funding” on its homepage, indicating their involvement in helping eligible homeowners access these government-backed schemes.
This is a significant advantage, as navigating grant applications can be complex.
What is ECO4?
ECO4 Energy Company Obligation 4 is the latest phase of a UK government energy efficiency scheme aimed at reducing carbon emissions and tackling fuel poverty. Under this scheme, large energy suppliers are obligated to deliver energy efficiency measures to households that are most likely to be in fuel poverty or deemed vulnerable.
- Purpose: To improve the energy efficiency of homes across Great Britain, primarily by installing measures like insulation, new heating systems including certain boilers and heat pumps, and solar panels.
- Eligibility: Generally targeted at low-income households and those receiving certain means-tested benefits. The specific eligibility criteria can be complex and are often updated.
- Measures Covered: ECO4 focuses on a “whole house” approach, aiming to deliver multiple improvements that significantly enhance a home’s energy performance certificate EPC rating. This includes:
- Insulation: Loft insulation, cavity wall insulation, external wall insulation, underfloor insulation.
- Heating: Replacement of inefficient heating systems, including certain types of boilers e.g., if existing boiler is non-condensing and inefficient and installation of renewable heating technologies like air source heat pumps.
- Solar PV: Installation of solar photovoltaic panels for electricity generation.
How Cleverenergyboilers.co.uk Assists with ECO4 Grants
Cleverenergyboilers.co.uk’s mention of ECO4 suggests they act as an approved installer and facilitator for these grants. Their role typically involves:
- Eligibility Assessment: Helping homeowners understand if they meet the specific criteria for ECO4 funding. This might involve a preliminary questionnaire or a home assessment.
- Survey and Recommendation: Conducting a detailed survey of the property to identify suitable energy efficiency measures that qualify under ECO4. They would then recommend the most appropriate boiler or renewable energy solution.
- Application Process: Guiding the homeowner through the grant application process, often handling the paperwork and submission to the relevant energy supplier or scheme administrator on their behalf.
- Installation: Once the grant is approved, they would carry out the installation of the qualifying energy efficiency measures, such as a new boiler or heat pump.
- Quality Assurance: Ensuring that the installation meets the high standards required by the ECO4 scheme.
Benefits of Using ECO4 Grants
- Reduced Costs: For eligible households, ECO4 grants can significantly reduce or even fully cover the cost of installing energy-efficient measures, making essential upgrades accessible.
- Lower Energy Bills: Improved energy efficiency directly translates to lower heating costs, providing long-term financial savings.
- Environmental Impact: Contributes to the UK’s carbon reduction targets by improving the energy performance of homes.
- Increased Home Comfort: Better insulation and efficient heating systems lead to a warmer, more comfortable home environment.
Important Considerations
- Eligibility is Key: Not everyone is eligible for ECO4. It’s designed for specific demographics and property types. Always confirm your eligibility.
- Specific Measures: The grant might only cover certain types of boilers or heating systems, often focusing on replacing highly inefficient ones with condensing boilers or renewable alternatives.
- Other Potential Costs: While the grant covers the core measure, there might be associated costs or requirements that are not fully funded by the grant. Clarify this with Cleverenergyboilers.co.uk.
- Reputable Installer: Choosing an experienced and accredited installer like Cleverenergyboilers.co.uk given their stated involvement with ECO4 is vital to ensure the work is carried out to the required standards.
For anyone struggling with high energy bills or living in a less efficient home, exploring the ECO4 grant through a company like Cleverenergyboilers.co.uk could be a very beneficial path.
Benefits of the Boiler Upgrade Scheme with Cleverenergyboilers.co.uk
Alongside ECO4, Cleverenergyboilers.co.uk also highlights its connection to the “Boiler Upgrade Scheme” BUS, another significant government initiative aimed at encouraging homeowners in England and Wales to switch to low carbon heating systems.
This scheme is particularly relevant for those considering renewable energy solutions.
What is the Boiler Upgrade Scheme BUS?
The Boiler Upgrade Scheme was launched by the UK government to help homeowners and small business owners in England and Wales transition from fossil fuel heating systems like gas or oil boilers to more sustainable, low-carbon alternatives.
- Purpose: To provide upfront capital grants to reduce the cost of installing heat pumps or biomass boilers, thereby accelerating the decarbonization of heating in buildings.
- Eligibility:
- Property Type: Residential properties including self-builds and small non-domestic properties.
- Existing Heating System: The grant primarily targets properties currently heated by fossil fuels gas, oil, direct electric, etc..
- EPC Requirements: The property must have a valid Energy Performance Certificate EPC with no outstanding recommendations for loft or cavity wall insulation unless an exemption applies. This ensures the home is ready for efficient low-carbon heating.
- Grant Amounts as of recent updates:
- Air Source Heat Pump: £7,500 off the cost and installation.
- Ground Source Heat Pump: £7,500 off the cost and installation.
- Biomass Boiler: £5,000 off the cost and installation only for properties in rural areas and off the gas grid.
How Cleverenergyboilers.co.uk Can Assist with BUS
Cleverenergyboilers.co.uk’s mention of the Boiler Upgrade Scheme indicates they are set up to help customers leverage this funding, particularly for air source heat pump installations. Their role would typically involve:
- Expert Advice: Advising customers on whether an air source heat pump is suitable for their property and if they meet the BUS eligibility criteria.
- Property Assessment: Conducting a thorough survey to determine the right size and type of heat pump for the home, ensuring it aligns with BUS requirements and maximizing efficiency.
- EPC Review & Recommendations: Helping homeowners understand their current EPC rating and advising on any necessary insulation upgrades needed to qualify for the grant.
- Grant Application Handling: Crucially, the installer Cleverenergyboilers.co.uk in this case applies for the grant on behalf of the homeowner. The grant amount is then deducted from the total installation cost, so the homeowner only pays the reduced price.
- Professional Installation: Ensuring the heat pump installation is carried out by MCS Microgeneration Certification Scheme certified installers, which is a mandatory requirement for BUS eligibility and quality assurance.
- Aftercare: Offering servicing plans for air source heat pumps, as mentioned on their site, to ensure the system operates efficiently and maintains its warranty.
Benefits of Leveraging the BUS through Cleverenergyboilers.co.uk
- Significant Cost Reduction: The substantial grant amounts make the transition to renewable heating much more affordable, addressing one of the biggest barriers to adoption.
- Simplified Process: By handling the grant application, Cleverenergyboilers.co.uk streamlines a potentially complex administrative task for the homeowner.
- Access to Expertise: You benefit from their knowledge of low-carbon heating systems and the specific requirements of the BUS.
- Future-Proofing Your Home: Installing a heat pump moves your home towards lower carbon emissions and reduces reliance on volatile fossil fuel prices.
- Increased Property Value: Energy-efficient homes with low-carbon heating systems are often more attractive to potential buyers.
For homeowners keen on adopting greener heating solutions like air source heat pumps, partnering with an installer like Cleverenergyboilers.co.uk who can facilitate the Boiler Upgrade Scheme is a smart and practical approach to making such an investment more accessible.
Frequently Asked Questions
What is Cleverenergyboilers.co.uk?
Cleverenergyboilers.co.uk is a UK-based company specializing in boiler installation, servicing, and repair.
They also offer renewable energy solutions like air source heat pumps, solar panels, and EV charging, along with central heating and underfloor heating services.
What boiler brands does Cleverenergyboilers.co.uk install?
Cleverenergyboilers.co.uk installs boilers from leading brands, including Worcester Bosch, Ideal, and Vaillant.
They are an accredited installer for Worcester Bosch, which often allows them to offer extended warranties.
How do I get a quote from Cleverenergyboilers.co.uk?
You can get a quote by filling out a few details on their website, which initiates a free, no-obligation quote. Minotaurfightstore.co.uk Reviews
They also offer a 24/7 phone number for direct inquiries.
Does Cleverenergyboilers.co.uk offer next-day boiler installation?
Yes, Cleverenergyboilers.co.uk states on their website that next-day installation options are available for new boilers, subject to availability and location.
What kind of warranties does Cleverenergyboilers.co.uk offer?
Cleverenergyboilers.co.uk offers manufacturer-backed warranties for the boilers they install.
These warranties typically require annual servicing by a Gas Safe registered engineer to remain valid.
What are “Clever Care Servicing Plans”?
Clever Care Servicing Plans are maintenance agreements offered by Cleverenergyboilers.co.uk for boilers, air source heating, and solar panel systems. Usbirthcertificates.com Reviews
These plans help ensure your heating system remains efficient and any warranties stay valid through regular servicing.
Can Cleverenergyboilers.co.uk help with ECO4 Grants?
Yes, Cleverenergyboilers.co.uk mentions “ECO4 Grants Funding” on their website, indicating they can assist eligible homeowners in accessing these government grants for energy efficiency improvements.
How does the Boiler Upgrade Scheme work with Cleverenergyboilers.co.uk?
Cleverenergyboilers.co.uk can help you access the Boiler Upgrade Scheme BUS. They apply for the grant on your behalf for eligible installations like air source heat pumps, with the grant amount deducted from your total cost.
Does Cleverenergyboilers.co.uk offer financing options?
Yes, Cleverenergyboilers.co.uk mentions “Boiler finance” and “Finance options available” on their website.
It is crucial to directly inquire about the nature of these finance options to ensure they are permissible and interest-free, if that is a concern. Wowtechys.com Reviews
What are the alternatives to interest-based boiler finance?
Alternatives to interest-based boiler finance include paying upfront with cash, exploring halal financing institutions that offer Sharia-compliant products, seeking interest-free community loans Qard Hasan, or fully leveraging government grants if eligible.
How do I cancel a Clever Care Servicing Plan?
To cancel a Clever Care Servicing Plan, you should refer to your specific “Service Plan Terms and Conditions” document.
Typically, you would need to contact their customer service by phone or email, providing your account details and requesting cancellation.
Does Cleverenergyboilers.co.uk install renewable energy solutions?
Yes, in addition to boilers, Cleverenergyboilers.co.uk installs renewable energy solutions such as air conditioning, air source heat pumps, solar panels with battery storage, and electric vehicle charging options.
Are Cleverenergyboilers.co.uk engineers Gas Safe registered?
While not explicitly stated for every engineer on the homepage, any reputable boiler installer in the UK, especially one accredited by major manufacturers, must use Gas Safe registered engineers for all gas-related work. Andersonpublishers.com Reviews
It is always advisable to confirm this for your specific installation.
What is a combi boiler, and does Cleverenergyboilers.co.uk install them?
A combi combination boiler provides both heating and hot water on demand from a single unit, eliminating the need for a separate hot water tank.
Yes, Cleverenergyboilers.co.uk specializes in installing combi boilers.
Does Cleverenergyboilers.co.uk offer landlord certificates?
Yes, Cleverenergyboilers.co.uk provides landlord certificates as part of their services, likely through their “Clever Care Electrical Safety” and “Landlord certificates” offerings, ensuring rental properties meet safety regulations.
What types of boiler reviews does Cleverenergyboilers.co.uk provide?
Cleverenergyboilers.co.uk features detailed reviews on various boiler models from brands like Worcester Bosch, Ideal, and Vaillant, such as the Worcester Bosch Greenstar 8000 Life Style and Ideal Logic Plus 24, providing information on their features and performance. Sneakersxparis.shop Reviews
Is Cleverenergyboilers.co.uk a national company or local?
Cleverenergyboilers.co.uk appears to be a national installer, offering services across various locations in the UK, as indicated by their “Locations” page and broad service offering.
Can I get underfloor heating installed by Cleverenergyboilers.co.uk?
Yes, underfloor heating is listed under their “Products” section, indicating they offer installation services for this type of heating system.
How quickly can Cleverenergyboilers.co.uk provide an online quote?
While they don’t explicitly state “instant” online quotes, their process of sharing details to “get your boiler quote online… with just a few simple steps” suggests a quick turnaround for initial estimates.
Does Cleverenergyboilers.co.uk offer commercial boiler services?
Yes, Cleverenergyboilers.co.uk lists “Commercial Boilers” as one of their services, indicating they cater to businesses as well as residential customers.
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