While the positives are strong, it’s also important to acknowledge the recurring complaints and issues users have faced with KingSumo.

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“Hacked” Contests and False Entries

A significant and concerning issue mentioned by several users is the vulnerability of contests to fake entries. Participants can sometimes “cheat” the point system by clicking share buttons without actually performing the action, leading to thousands of false entries. This can result in low-quality leads filling up email lists and wasting resources. Users have expressed frustration that this issue has persisted and hasn’t been fully resolved by the KingSumo team.

Lack of Control Over Automated Emails

Some users are frustrated by the inability to disable the automatic reminder emails that KingSumo sends out (mid-giveaway and final 24-hour reminders). This means users can’t fully control the email communication with their entrants, which might conflict with their existing email marketing strategies.

Branding Limitations

While the Pro version allows for custom logo uploads, some reviewers note that KingSumo’s branding remains visible in other areas, such as the URL or in small print, which might not be ideal for complete brand immersion.

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Slow Customer Support

A few users have reported slow response times from KingSumo’s customer support, especially when dealing with technical issues. This can be frustrating when you’re trying to run a time-sensitive giveaway.

Despite Zapier integration, some power users desire more direct, native integrations with a wider range of marketing tools beyond the few currently offered. Positive Feedback

Issues with Paid Advertising

One review specifically highlighted that Facebook ads might penalize KingSumo giveaway landing pages, leading to lower reach and a poor ad score. This could make paid promotion less effective for some users.

No CNAME/Custom Domain

The inability to use a custom domain name for giveaway pages, relying instead on the kingsumo.com subdomain (unless embedded), is a minor but notable point for those aiming for full branding control.

Overall, KingSumo is seen as a simple and inexpensive solution for running viral contests and growing email lists, and many users have found it valuable. However, potential users should be aware of the reported issues, particularly regarding entry verification and email control.

How to Get Started with KingSumo – Plus exclusive

Getting started with KingSumo, especially if you’re eyeing the Plus exclusive version through AppSumo, is a fairly straightforward process. They’ve designed it to be user-friendly so you can jump right into creating your first viral giveaway.

Common Complaints & Issues