Compositedoorsnortheast.co.uk Reviews

Based on looking at the website, Compositedoorsnortheast.co.uk appears to be a legitimate and well-established family firm specializing in the supply and fitting of high-quality composite doors, primarily serving the North East of England.

They emphasize over 20 years of experience, a commitment to customer satisfaction, and a focus on durable, secure, and aesthetically pleasing entrance solutions.

Their online presence highlights a comprehensive selection of Solidor composite doors, customizable options, and a strong emphasis on security features like the Ultion lock.

This platform seems designed to help homeowners explore, design, and ultimately procure a new front door with a clear focus on product quality and customer service.

They offer various design tools, brochures, and direct contact options to facilitate the purchasing process.

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For anyone in their service area looking to upgrade their home’s entry point with a robust and visually appealing composite door, this site provides a straightforward pathway to understanding their offerings and initiating a project.

Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.

IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

Compositedoorsnortheast.co.uk Review & First Look

Navigating Compositedoorsnortheast.co.uk provides an immediate impression of a specialized, customer-focused business.

The site is clean, well-organized, and prioritizes user experience, especially for those looking to customize a new entrance door.

It’s clear they understand their niche and aim to provide a comprehensive, albeit localized, service.

Initial Website Impressions

Upon landing, the site immediately presents options to “Design a Door,” a key feature that caters to direct user engagement.

The main navigation is intuitive, guiding visitors through door styles, benefits, hardware, and company information. Guivage.com Reviews

The use of high-quality imagery for their door collections Traditional, Italia, Premium, Stable effectively showcases the aesthetic appeal and variety of their products.

• Clean Layout: The design is modern, with clear calls to action.
• Easy Navigation: Menus are logical and allow for quick access to specific door types or information.
• Visual Appeal: Large, attractive images of doors enhance the browsing experience.

Service Area and Company History

The website explicitly states that Composite Doors North East is a “well-established family firm with over 20 years experience.” This immediately builds trust and conveys stability.

They highlight their growth to become “one of the largest providers of front doors in the North of England,” underscoring their market presence and reliability.

Their commitment to business being “personal” suggests a customer-centric approach, which is vital in home improvement services.

• Location Focus: Clearly serves the “North East” region of the UK.
• Experience: Boasts “over 20 years experience” in the field.
• Family Firm: Emphasizes a personal touch and long-term commitment.

Core Product Offering: Solidor Composite Doors

The site’s primary focus is on Solidor composite doors. Glastonburymassagetherapy.com Reviews

This is a significant point as Solidor is a well-known brand in the composite door market, often associated with quality and security.

By exclusively featuring Solidor, Compositedoorsnortheast.co.uk positions itself as a specialist, potentially simplifying the decision-making process for customers who are already familiar with or prefer the Solidor brand.

• Exclusive Partnership: Appears to primarily supply and fit Solidor composite doors.
• Brand Reputation: Solidor is recognized for quality, security, and durability.
• Specialization: Focusing on one premium brand can mean deeper expertise.

Compositedoorsnortheast.co.uk Features

The website outlines several compelling features designed to attract and inform potential customers.

These range from interactive design tools to detailed product specifications, all aimed at simplifying the door selection and purchasing journey.

Online Door Designer Tool

One of the standout features is their “Design a Door” online tool. Healingalternatives.co.uk Reviews

This interactive element allows users to customize their ideal composite door virtually.

This functionality is crucial for visualizing options and making informed decisions without immediate sales pressure. Users can typically select:

• Door Styles: Traditional, Italia, Premium, Stable.
• Colors: An impressive “11,000+ colour options” are advertised, allowing for extensive personalization to match any home aesthetic.
• Glass Designs: Various glazing options for privacy and style.
• Hardware: Choices for handles, letter plates, door knockers, and hinges.

This tool not only enhances the user experience but also streamlines the initial design consultation, giving the company a head start on customer preferences.

Emphasis on Security Features

Security is a paramount concern for homeowners, and Compositedoorsnortheast.co.uk addresses this head-on. They prominently feature the Ultion lock as standard in every Solidor door they fit. The Ultion lock is widely regarded for its advanced security features, including:

• Lock Down Mode: Activates when attacked, keeping the door locked.
• Anti-Snap, Anti-Drill, Anti-Pick Protection: Designed to withstand common forced entry methods.
• 20-Year Guarantee: Ultion often comes with a significant guarantee, further reinforcing its reliability.

Beyond the Ultion lock, they highlight the “Authentic Solid timber core” of their 48mm thick doors, which they claim is “10% thicker than our nearest competitors.” This structural integrity adds another layer of robust security and durability. Resourceworldwide.co.uk Reviews

Material Quality and Performance Benefits

The website dedicates a section to “Why choose a composite door?” and “Door Benefits,” detailing the superior qualities of their products.

They emphasize that their doors are built from “brought together materials” to offer:

• Strength: A key benefit of composite construction, providing robust protection.
• Easy Maintenance: Composites require minimal upkeep compared to traditional timber.
• Weather Resistance: Designed to withstand harsh elements, preventing warping, rotting, or fading.
• Energy Efficiency: Mentioned as “Bespoke Energy Rated Doors,” suggesting good insulation properties that can help reduce heating costs.
• Hurricane Tested: This specific detail underscores extreme weather resilience, indicating a high level of durability.

These points collectively paint a picture of a product that offers long-term value, peace of mind, and contributes positively to a home’s energy performance.

Compositedoorsnortheast.co.uk Pros & Cons

Like any service provider, Compositedoorsnortheast.co.uk presents a set of advantages and potential drawbacks based on their online presentation.

Understanding these can help prospective customers make an informed decision. Zenysinspirations.com Reviews

Pros

The strengths of Compositedoorsnortheast.co.uk are clearly articulated through their website’s content and design.

• Specialization in Quality Products: By focusing exclusively on Solidor composite doors, they position themselves as experts in a premium product line. Solidor’s reputation for security, durability, and aesthetic appeal is a significant plus. This specialization suggests a deep understanding of the product and its installation.
• Strong Emphasis on Security: The prominent mention and standard inclusion of the Ultion lock, combined with the 48mm solid timber core 10% thicker than competitors, provides a strong selling point for security-conscious homeowners. This level of detail on security features instills confidence.
• Extensive Customization Options: The online door designer with “11,000+ colour options” and a wide range of hardware choices allows for truly bespoke doors. This level of personalization ensures customers can perfectly match their new door to their home’s architectural style and their personal taste.
• Established Experience and Reputation: With “over 20 years experience” as a “well-established family firm,” they convey reliability and trustworthiness. Their claim of being one of the largest providers in the North of England further validates their market presence and customer base.
• User-Friendly Website and Resources: The website is intuitive, easy to navigate, and provides valuable tools like the door designer, downloadable brochures, and clear contact options. This makes the initial research and inquiry process smooth for potential customers.
• Focus on Durability and Low Maintenance: The benefits highlighted—strength, easy maintenance, weather resistance, and energy rating—address common homeowner concerns, promising a long-lasting and hassle-free investment.

Cons

While the website presents a compelling case, a critical review reveals a few areas that could be perceived as limitations, especially for those outside their direct service area or with different preferences.

• Geographical Limitation: Their service is explicitly limited to the “North East” of England. This is a significant drawback for anyone outside this specific region, as they would need to seek alternative providers. This regional focus, while a strength for local customers, limits broader accessibility.
• Brand Specificity Solidor Only: While Solidor is a reputable brand, some customers might prefer or want to compare options from other composite door manufacturers e.g., Door-Stop, Endurance, Rockdoor. The exclusive focus on Solidor, while making them specialists, restricts choice for those seeking a broader market comparison.
• Lack of Direct Online Pricing: While they offer a “Design a Door” tool, it does not appear to provide instant pricing. Customers need to request a call back or visit the showroom to get a quote. This can be a minor inconvenience for those who prefer immediate transparency on cost before committing to a consultation.
• Reviews/Testimonials Not Immediately Visible on Homepage: While they claim a strong customer commitment, readily accessible customer reviews or testimonials from platforms like Trustpilot, Google Reviews, or independent review sites are not prominently displayed on the homepage. This can be a missed opportunity to leverage social proof.
• Limited Information on Installation Process: The website focuses heavily on the product itself. While they state they supply and fit, detailed information on their installation process, lead times, or after-sales support is not immediately apparent. Customers might want to know more about what to expect during the fitting phase.

Compositedoorsnortheast.co.uk Alternatives

For homeowners in the UK who are not within the service area of Compositedoorsnortheast.co.uk, or who wish to explore a broader range of composite door brands and installation services, several reputable alternatives exist.

These companies often offer similar high-quality products, extensive customization, and professional installation.

National Composite Door Suppliers

Many companies operate on a national scale, offering supply-only or supply-and-fit services across the UK. Stretchedandfired.com Reviews

These often provide a wider selection of brands and more extensive coverage.

• Door-Stop Doors: One of the largest composite door manufacturers in the UK, known for a vast range of styles, colors, and glazing options. Many local installers partner with Door-Stop.
• Endurance Doors: Renowned for their solid timber core and focus on security and durability, similar to Solidor. They offer various collections catering to different architectural styles.
• Rockdoor: Another premium composite door brand, highly regarded for its security features, thermal efficiency, and diverse design options. Rockdoor installers are found nationwide.
• Virtuoso Doors: Offers a comprehensive range of composite doors, focusing on craftsmanship and design versatility, often supplied through a network of local installers.

Local Installers and Home Improvement Companies

Beyond national brands, numerous local and regional home improvement companies across the UK specialize in windows and doors, including composite doors.

• Window and Door Specialists: Many local firms focus exclusively on windows and doors, often showcasing multiple composite door brands.
• General Home Improvement Firms: Larger companies that offer a wider range of services, including extensions, conservatories, and general building work, often have a dedicated doors and windows division.
• Online Door Retailers Supply Only: For those comfortable with arranging their own fitting, several online retailers allow you to design and purchase composite doors for direct delivery. Examples include Just Doors UK or Trade Composite Doors.

Key Factors When Choosing an Alternative

When evaluating alternatives, consider these critical factors to ensure you find a suitable provider:

• Service Area: Confirm they serve your specific postcode.
• Brand Selection: Do they offer the composite door brands you are interested in?
• Reputation & Reviews: Check independent review platforms Trustpilot, Google Reviews, Checkatrade for customer feedback.
• Accreditations: Look for certifications like FENSA or CERTASS, which ensure compliance with building regulations.
• Warranty: Understand the warranty offered on both the door and the installation.
• Pricing & Quotation Process: Compare how transparent and straightforward their pricing and quoting process is.

By considering these options and factors, homeowners can find a reliable composite door supplier and installer that meets their specific needs and location.

Compositedoorsnortheast.co.uk Pricing

Based on the Compositedoorsnortheast.co.uk website, direct, immediate pricing for their composite doors is not explicitly displayed. This is a common practice in the home improvement industry, particularly for customized products like doors, where the final price depends on a multitude of factors. Fishcamphhi.com Reviews

How to Obtain a Quote

The website offers clear avenues for potential customers to get a price, indicating that pricing is tailored to individual specifications and installation requirements:

• Online Design Tool & Request for Quote: After using the “Design a Door” tool to customize a door with specific styles, colors, glass, and hardware, the user is prompted to “Start Designing” which typically leads to a request for contact information to generate a personalized quote. This allows them to factor in all customization details.
• Request a Call Back: A prominent call-to-action button allows users to “Request a free call back by one of our composite door experts.” This is designed for direct consultation, where an expert can discuss specific needs and provide an accurate quotation.
• Showroom Visit: They list a physical showroom address Washington Showroom, NE37 1LH. Visiting in person allows for direct consultation, viewing samples, and discussing pricing.
• Direct Phone Call: They provide multiple phone numbers 0191 5016317 and 01914 166555 for immediate inquiries and to request a quote.

Factors Influencing Composite Door Pricing

The cost of a composite door from any supplier, including Compositedoorsnortheast.co.uk, is influenced by several key variables:

• Door Style and Collection: Different collections Traditional, Italia, Premium, Stable may have varying base costs.
• Door Size: Standard sizes might be more economical, while bespoke or oversized doors will incur higher costs.
• Color Choices: While they offer “11,000+ colour options,” premium or custom colors might carry an additional charge compared to standard options.
• Glass and Glazing: The complexity and type of glass e.g., decorative, obscure, triple-glazed significantly impact the price.
• Hardware and Accessories: Choices of handles, letter plates, door knockers, hinges, and other accessories e.g., spyholes, door chains can add to the total cost. Premium or designer hardware will naturally be more expensive.
• Security Upgrades: While Ultion lock is standard, any additional security features or upgrades might be optional extras.
• Installation Complexity: Factors like the existing door frame condition, required structural adjustments, disposal of old materials, and accessibility of the site can influence installation costs.
• Location: While Compositedoorsnortheast.co.uk services the North East, pricing can sometimes subtly vary even within a region due to specific logistical challenges or local market conditions.
• Supplier vs. Installer Margins: Different companies have different operational costs and profit margins.

General Industry Pricing Range UK:

While Compositedoorsnortheast.co.uk doesn’t list prices, for context, a high-quality composite door in the UK, including installation, typically ranges from:

• £1,000 – £2,500+: This wide range accounts for basic models with standard features on the lower end, and highly customized, premium-brand doors with advanced security and aesthetics on the higher end. Solidor doors, being a premium brand, generally fall into the mid-to-higher end of this spectrum.

It’s always recommended to obtain a detailed, written quote that itemizes all costs before committing to a purchase. Sherloqdata.io Reviews

Compositedoorsnortheast.co.uk vs. Competitors

When evaluating Compositedoorsnortheast.co.uk against its competitors, it’s essential to consider both national players and other regional businesses, particularly in the North East of England.

The key differentiators often revolve around brand focus, service breadth, and pricing transparency.

Against National Brands e.g., Door-Stop, Endurance, Rockdoor

Compositedoorsnortheast.co.uk primarily focuses on Solidor composite doors. This immediately sets them apart from companies that distribute a wider range of composite door brands or even manufacture their own.

• Brand Specialization vs. Variety:

  • Compositedoorsnortheast.co.uk: Pros: Deep expertise in Solidor products, potentially better bulk purchasing terms for Solidor components, and focused training for installers on a specific system. This specialization can lead to highly efficient and expert installations of Solidor doors. Cons: Limits customer choice to one brand, even if it’s a premium one. If a customer prefers the aesthetics or specific features of a Rockdoor or Endurance door, Compositedoorsnortheast.co.uk would not be an option.
  • National Brands/Larger Installers: Pros: Often offer multiple composite door brands, giving customers more options in terms of style, price point, and specific features e.g., different core materials, unique glass designs. Cons: May not have the same singular brand expertise, potentially leading to less specialized advice on a particular manufacturer’s product.

• Service Model: Boostdrinks.com Reviews

  • Compositedoorsnortheast.co.uk: Operates as a family-run installer with a strong local presence. This often translates to personalized service and a direct relationship with the customer.
  • National Brands: Typically work through a network of approved installers. While these installers are vetted, the customer relationship is often with the local installer rather than the national brand directly. Some national brands also offer supply-only options.

• Pricing Transparency:

  • Compositedoorsnortheast.co.uk: Requires a quote request for pricing, common for bespoke installations.
  • National Brands/Online Retailers: Some online retailers associated with national brands may offer instant online pricing for supply-only doors, while others especially for supply-and-fit will also require a detailed quote.

Against Regional/Local Competitors in the North East

In the North East of England, Compositedoorsnortheast.co.uk faces competition from other local window and door specialists.

• Experience and Tenure:

  • Compositedoorsnortheast.co.uk: Boasts “over 20 years experience” as a “well-established family firm.” This is a significant competitive advantage, indicating stability and a proven track record. Many smaller, newer local competitors might not have this extensive history.
  • Local Competitors: Vary widely in experience. Some might be relatively new, while others could have similar or even longer histories. It’s crucial for customers to verify the longevity and reputation of any local firm.

• Showroom Presence:

  • Compositedoorsnortheast.co.uk: Has a physical showroom in Washington, allowing customers to view products firsthand. This is a considerable advantage for tangibility.
  • Local Competitors: Some might operate without a dedicated showroom, relying solely on online presence or home visits with samples. A showroom provides a more immersive selection experience.
• Marketing and Online Presence: Fortayconnect.com Reviews

  • Compositedoorsnortheast.co.uk: Presents a professional, user-friendly website with an interactive door designer, suggesting a strong investment in their online presence and customer engagement.
  • Local Competitors: Online presence can vary wildly from basic websites to sophisticated ones. Those with a weaker online presence might struggle to capture initial interest.

• Customer Service Philosophy:

  • Compositedoorsnortheast.co.uk: Emphasizes that “business is personal” and a “commitment to our customers.” This suggests a focus on building relationships and providing attentive service.
  • Local Competitors: Service quality can be highly variable. Customers should always check independent reviews and testimonials for local firms to gauge their customer service reputation.

In summary, Compositedoorsnortheast.co.uk carves out a strong position through its specialized focus on premium Solidor doors, extensive experience, and a user-friendly online platform, especially for customers within their North East service area seeking a high-quality, secure, and customizable entrance solution.

Their primary challenge against competitors lies in their single-brand offering and geographical limitation.

How to Choose a Composite Door Supplier

Selecting the right composite door supplier is a critical decision, as it impacts the security, aesthetics, and energy efficiency of your home for years to come.

Here’s a comprehensive guide to help you navigate the process, ensuring you make an informed choice, irrespective of whether you choose Compositedoorsnortheast.co.uk or an alternative. Venicedreamwatertaxi.com Reviews

1. Define Your Needs and Priorities

Before you even start looking, get clear on what you want from your new door.

• Aesthetics: What style are you looking for traditional, contemporary, stable door? What color and finish would best complement your home? Do you want specific glass designs?
• Security: How important is advanced security? Are you looking for specific lock types e.g., Ultion or reinforced cores?
• Thermal Efficiency: Is energy saving a priority? Look for doors with good U-values lower is better.
• Budget: What’s your realistic price range for the door and installation?
• Maintenance: Are you looking for a low-maintenance option? Composite doors generally excel here.

2. Research and Shortlist Suppliers

Start by searching online for “composite doors ” or “Solidor installers “.

• Local vs. National: Decide if you prefer a local, family-run business like Compositedoorsnortheast.co.uk or a larger national chain/franchise. Local firms often offer a more personalized service.
• Brand Availability: If you have a preferred brand e.g., Solidor, Rockdoor, Endurance, specifically look for accredited installers of that brand.
• Online Presence: Check their website. Is it professional, informative, and easy to navigate? Does it provide clear product information and customization options?
• Showroom Visit: If possible, visit showrooms. Seeing and touching the doors, handles, and glass options in person can make a huge difference.

3. Check Reputation and Reviews

This is perhaps the most crucial step. A company’s track record speaks volumes.

• Independent Review Platforms: Look for reviews on sites like Trustpilot, Google Reviews, Checkatrade, and Which? Trusted Traders. Pay attention to consistent themes in feedback regarding product quality, installation, and customer service.
• Case Studies/Galleries: Reputable suppliers often have galleries of their past work. This can give you a sense of their installation quality and stylistic range.
• Word-of-Mouth: Ask friends, family, or neighbors for recommendations if they’ve recently had a new door installed.

4. Verify Accreditations and Warranties

Ensure the supplier and their products meet industry standards and offer peace of mind.

• FENSA/CERTASS: These are government-authorized schemes that ensure window and door installations comply with current building regulations. Always choose an installer registered with one of these.
• Manufacturer Warranties: Understand the warranty provided by the door manufacturer e.g., Solidor’s warranty on the door slab and components.
• Installation Warranty: The installer should offer a separate warranty on their workmanship. Clarify the duration and what it covers.
• Security Accreditations: Look for certifications like PAS 24 enhanced security or Secured by Design Police Preferred Specification.

5. Obtain Multiple Quotes

Don’t settle for the first quote. Ekjeet.com Reviews

Get at least 2-3 detailed quotes from different suppliers.

• Detailed Breakdown: Ensure each quote provides a clear, itemized breakdown of costs, including the door itself, specific hardware, glass, installation, removal of the old door, and VAT.
• Compare Like-for-Like: Make sure you’re comparing similar products e.g., the same door style, core material, and security features across different quotes.
• Avoid Pressure Sales: A reputable company will give you time to consider your options without aggressive sales tactics.

6. Understand the Installation Process and Lead Times

Ask about the practicalities of the installation.

• Process: What does the installation day involve? How long will it take?
• Disruption: How will they minimize disruption to your home?
• Lead Times: What is the typical lead time from order confirmation to installation? This can vary significantly, especially for custom doors.
• Aftercare: What is their policy for any issues that arise after installation?

By following these steps, you can confidently choose a composite door supplier that will deliver a high-quality product and professional service, ensuring your home is secure, beautiful, and energy-efficient.

Compositedoorsnortheast.co.uk: Customer Service & Support

Based on the information available on their website, Compositedoorsnortheast.co.uk appears to prioritize customer service and support through various accessible channels and a stated commitment to client satisfaction.

Direct Contact Channels

The website provides multiple, clear ways for potential and existing customers to get in touch: Redrift.com Reviews

• Telephone Numbers: They list two distinct phone numbers:

  • Wearside: 0191 5016317
  • General/Main: 01914 166555

  This suggests dedicated lines or at least multiple points of contact, enhancing accessibility.

The note “Calls may be recorded for training purposes” indicates a professional approach to quality control and customer interaction.

• Request a Call Back Form: A prominent feature on the site is a form allowing users to “Request a free call back by one of our composite door experts.” This is convenient for users who prefer not to call immediately or who are browsing outside of business hours.
• Physical Showroom: The “Washington Showroom” address 20 Elswick Road, Armstrong Industrial Estate, NE37 1LH provides a physical location for in-person consultations, viewing products, and discussing needs directly with staff. This is often preferred for complex purchases like doors.
• Contact Us Page: A dedicated “Contact Us” page under “Get in Touch” likely includes a contact form or email address, though the primary calls to action lean towards phone calls or call-back requests.

Stated Customer Commitment

The “About Us” section explicitly states their philosophy: “To us business is personal and this commitment to our customers over the years has meant we have been able to build our business to be one of the largest providers of front doors in the North of England.”

• Personalized Service: This highlights a focus on individual customer relationships rather than a purely transactional approach, which can be reassuring for homeowners undertaking a significant home improvement project.
• Experience-Backed Trust: Their 20+ years of experience are presented as a testament to their sustained customer satisfaction and growth, implying a history of reliable service.

Support During the Design and Quotation Phase

The website’s design itself acts as a support tool, guiding customers through the initial stages: Taggteleservices.com Reviews

• Online Door Designer: This interactive tool helps customers visualize and select their door options, which can streamline the consultation process by allowing customers to arrive with clearer preferences.
• Downloadable Brochure: Offering a “free composite door brochure” allows customers to review the full range of products at their leisure, serving as a comprehensive information resource.

While the website doesn’t explicitly detail their after-sales support process e.g., how warranty claims are handled, maintenance advice, the strong emphasis on initial contact and a personalized approach suggests that post-installation support would likely be managed through their direct contact channels.

For critical information like warranty specifics or troubleshooting, customers would be best served by utilizing their provided phone numbers or visiting the showroom.

The overall impression is that Compositedoorsnortheast.co.uk aims for accessible and direct customer communication.

Compositedoorsnortheast.co.uk: The Installation Process & Aftercare

While Compositedoorsnortheast.co.uk provides extensive details on their products and customization, their website offers limited direct information regarding the specifics of their installation process or aftercare services.

However, drawing from industry best practices and their stated experience, we can infer a general approach. Bubblehouse.com Reviews

The Installation Process Inferred

Given their claim of “over 20 years experience in the supply and fitting of quality entrance doors,” it’s reasonable to expect a professional and systematic installation process. Typically, this would involve several key stages:

• Initial Survey: After a quote is accepted, a technical surveyor would visit the property to take precise measurements and assess the existing door frame, lintel, and surrounding wall conditions. This ensures the new door fits perfectly and any necessary structural adjustments are identified. This step is crucial for a problem-free installation.
• Door Manufacturing & Delivery: Once measurements are confirmed, the custom-designed Solidor composite door is manufactured. Lead times can vary, but typically range from 2-6 weeks depending on customization and manufacturer schedules. The door would then be delivered to the Compositedoorsnortheast.co.uk premises or directly to the customer’s site.
• Preparation & Removal: On the day of installation, the fitting team would prepare the area, lay down protective sheeting to minimize mess, and carefully remove the old door and frame. Disposal of the old door is usually part of the service.
• New Door Fitting: The new composite door frame is installed, ensuring it’s perfectly level and plumb. The door slab is then hung, and the hardware hinges, locks, handles is fitted and adjusted for smooth operation. Sealants are applied around the frame to ensure weather-tightness and thermal efficiency.
• Finishing Touches: This involves applying internal and external trims, making good any plasterwork or rendering disturbed during the installation, and a thorough clean-up of the work area.
• Demonstration: The installers should demonstrate how to operate the new lock especially the Ultion lock, check for smooth opening/closing, and answer any immediate questions the homeowner might have.

Aftercare & Warranty Inferred & Industry Standard

While specific aftercare details are not explicitly outlined, a reputable company like Compositedoorsnortheast.co.uk would typically adhere to industry standards regarding warranties and post-installation support.

• Product Warranty: Solidor doors come with a manufacturer’s warranty covering the door slab, glass units, and hardware against manufacturing defects. For instance, Solidor typically offers a 10-year structural warranty on the door slab. The Ultion lock, a standard feature, often carries its own impressive guarantee e.g., a 20-year anti-snap guarantee.
• Workmanship Warranty: A professional installer should provide a separate warranty on their installation work. This covers any issues arising from the fitting itself, such as drafts, alignment problems, or sealing failures, for a specified period e.g., 1-5 years.
• Building Regulations Compliance FENSA/CERTASS: As a professional installer, they would be expected to be FENSA or CERTASS registered. This provides a certificate of compliance for the installation, ensuring it meets building regulations and offering an independent arbitration service in case of disputes.
• Maintenance Advice: While not directly stated, it’s customary for installers to provide basic maintenance advice for composite doors, which are generally low-maintenance. This usually includes regular cleaning of the door slab and lubricating hinges and locks to ensure longevity.
• Problem Resolution: For any issues post-installation, customers would typically use the direct contact methods phone, showroom provided on the website. Given their “personal” business approach, one would expect a responsive service for resolving any warranty claims or operational issues.

To get precise details on their specific installation warranty, lead times, and comprehensive aftercare policy, it would be best for interested customers to directly contact Compositedoorsnortheast.co.uk via their phone numbers or showroom visit during the quotation process.

Frequently Asked Questions

What is Compositedoorsnortheast.co.uk?

Compositedoorsnortheast.co.uk is a well-established family firm based in the North East of England, specializing in the supply and professional fitting of high-quality composite entrance doors, primarily featuring the Solidor brand.

What kind of doors does Compositedoorsnortheast.co.uk offer?

They primarily offer Solidor composite doors, which come in various collections including Traditional, Italia, Premium, and Stable styles, designed for strength, security, and aesthetic appeal.

What is a composite door?

A composite door is an exterior door made from a combination of different materials, often including a solid timber core, uPVC, GRP Glass Reinforced Plastic, and insulating foam.

This layered construction makes them highly durable, secure, and energy-efficient.

What are the main benefits of choosing a composite door from Compositedoorsnortheast.co.uk?

The main benefits highlighted are superior strength, easy maintenance, high security featuring Ultion locks, excellent weather resistance, energy efficiency, and a wide range of aesthetic customization options.

Does Compositedoorsnortheast.co.uk serve my area?

Yes, Compositedoorsnortheast.co.uk explicitly states that they serve the “North East” of England.

For specific postcode confirmation, it’s best to contact them directly.

What security features do their doors have?

Their composite doors come with Ultion locks fitted as standard, which are known for their advanced anti-snap, anti-drill, and anti-pick protection.

They also feature a robust 48mm solid timber core, which is thicker than many competitors.

Can I design my own door online with Compositedoorsnortheast.co.uk?

Yes, they offer an interactive “Design a Door” online tool that allows you to customize your door by selecting styles, colors, glass designs, and hardware before requesting a quote.

How many color options are available for the doors?

Compositedoorsnortheast.co.uk advertises “11,000+ colour options,” allowing for extensive personalization to match any home aesthetic.

Does Compositedoorsnortheast.co.uk provide instant online pricing?

No, the website does not provide instant online pricing.

You need to use their “Design a Door” tool and then request a quote, or contact them directly via phone or callback request for a personalized price.

How do I get a quote from Compositedoorsnortheast.co.uk?

You can get a quote by using their online “Design a Door” tool and submitting your design, requesting a free call back, calling them directly on their provided phone numbers, or visiting their showroom.

What is the typical lead time for a new door installation?

The website does not explicitly state typical lead times.

It is recommended to discuss this directly with their team when requesting a quote, as it can vary based on customization and current demand.

Do they offer a warranty on their doors and installation?

While not explicitly detailed on the website, reputable installers like Compositedoorsnortheast.co.uk typically offer a manufacturer’s warranty on the door product e.g., Solidor’s warranty and a separate warranty on their installation workmanship.

You should confirm the specifics when obtaining a quote.

Are Compositedoorsnortheast.co.uk installations FENSA or CERTASS registered?

The website does not explicitly state their FENSA or CERTASS registration.

It is highly recommended to confirm this vital accreditation directly with them, as it ensures compliance with building regulations.

Do they remove my old door?

Yes, professional door installers typically include the removal and disposal of your old door as part of the installation service.

It’s advisable to confirm this detail when you receive your quote.

Can I see door samples in person?

Yes, Compositedoorsnortheast.co.uk has a physical showroom located at 20 Elswick Road, Armstrong Industrial Estate, Washington, NE37 1LH, where you can view door samples.

What kind of hardware options are available?

They offer a fine selection of beautiful accessories including elegantly styled and finished hinges, handles, letter plates, and door knockers to complement your chosen door style.

Is Compositedoorsnortheast.co.uk a reputable company?

Yes, based on their website, they appear to be a reputable company with over 20 years of experience, emphasizing a personal commitment to customers and growing to be one of the largest providers in their region.

Checking independent reviews would further solidify this.

What makes their composite doors energy efficient?

Their doors are described as “Bespoke Energy Rated Doors,” suggesting they are designed with good insulation properties to help reduce heat loss and improve your home’s energy efficiency.

What if I have an issue after installation?

While specific aftercare isn’t detailed, for any issues post-installation or for warranty claims, you should utilize their direct contact channels phone or showroom visit as provided on their website.

How does their 48mm thick door compare to competitors?

Compositedoorsnortheast.co.uk states their 48mm thick Solidor composite doors, with an authentic solid timber core, are “10% thicker than our nearest competitors,” implying enhanced strength and security.