Table of Contents

What is Countercoffee.uk’s primary selling point?

Countercoffee.uk’s primary selling point is offering coffee with lab-certified caffeine levels, allowing consumers to precisely manage their caffeine intake and avoid common issues like jitters or energy crashes throughout the day.

Is Countercoffee.uk a legitimate company?

Based on the website’s homepage, Countercoffee.uk does not appear to be a fully legitimate or trustworthy e-commerce company due to a severe lack of transparent information regarding legal policies (Terms & Conditions, Privacy Policy, Refund Policy) and verifiable company details. While it seems to be selling real products, its operational transparency is highly questionable.

Does Countercoffee.uk provide an “About Us” page?

No, Countercoffee.uk does not provide a comprehensive “About Us” page with legal company registration details or a physical business address. Countercoffee.uk Alternatives: Ethical and Reputable Choices

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It has an “OUR STORY” section featuring the founder’s personal journey, but this lacks formal business information.

Where can I find the Terms and Conditions on Countercoffee.uk?

Based on the available homepage text, there are no readily apparent links or sections for Terms and Conditions on Countercoffee.uk, which is a significant red flag for an e-commerce website.

Does Countercoffee.uk have a Privacy Policy?

No, a clear and comprehensive Privacy Policy link is not visible on Countercoffee.uk’s homepage. This is a critical omission, especially for a business operating in the UK under GDPR regulations, raising concerns about data handling.

What is Countercoffee.uk’s return or refund policy?

There is no visible or explicitly stated refund or return policy on Countercoffee.uk’s homepage. This leaves customers without any clear guidelines or recourse if they need to return a product or seek a refund.

How can I contact Countercoffee.uk customer service?

Based on the homepage, the only readily available contact method provided by Countercoffee.uk is a link to their Instagram profile. There is no clear email address or phone number for direct customer service inquiries. Countercoffee.uk Pricing & Value Proposition

Are the caffeine levels really “lab certified” on Countercoffee.uk?

Countercoffee.uk claims “lab certified caffeine levels,” but there are no publicly accessible lab reports, certifications, or detailed explanations of their testing methodology available on the website to substantiate this core claim. This makes the claim difficult to verify independently.

What types of coffee does Countercoffee.uk sell?

Countercoffee.uk sells various types of coffee blends, including “Wake Up! Espresso,” “Uplift Espresso,” “First Thing Filter,” “Refuel Filter,” “Easy Afternoon Half Caf,” and “All Day Decaf,” tailored for different times of the day and caffeine preferences.

Does Countercoffee.uk offer decaffeinated coffee?

Yes, Countercoffee.uk offers an “All Day Decaf” blend for customers who prefer coffee without caffeine, with one mention of it being “chemical-free” and “Rainforest Alliance certified.”

What grind options are available for Countercoffee.uk coffee?

Countercoffee.uk offers various grind options for its coffee, including “Whole Bean,” “Coarse (French Press),” “Medium (Pour-over),” and “Fine (Espresso),” catering to different brewing methods.

Does Countercoffee.uk offer free shipping?

Yes, Countercoffee.uk states “FREE SHIPPING ON ORDERS OVER £35” on its homepage. How to Avoid Risky Online Retailers (General Guidance)

However, there is no detailed shipping policy available for other order sizes or international shipping.

Can I subscribe to receive coffee from Countercoffee.uk?

Yes, Countercoffee.uk promotes a “coffee club” where customers can “subscribe to your favourite roast and get 15% off every order,” suggesting a subscription service for recurring deliveries.

What payment methods does Countercoffee.uk accept?

While the website has a “Check out” option, the homepage text does not explicitly list the specific payment methods accepted (e.g., Visa, Mastercard, PayPal), nor does it display specific payment security badges.

Is Countercoffee.uk active on social media?

Yes, Countercoffee.uk has a link to its Instagram profile on the homepage, indicating a presence on that social media platform.

Are the customer reviews on Countercoffee.uk trustworthy?

Countercoffee.uk displays customer reviews powered by Judge.me, a legitimate review platform. Is Countercoffee.uk a Scam? Analyzing the Evidence

While the reviews themselves are positive, without a direct link to their full Judge.me profile or independent verification, their authenticity cannot be fully guaranteed by the consumer.

Does Countercoffee.uk sell coffee accessories?

Yes, in addition to coffee beans and tins, Countercoffee.uk also sells coffee accessories such as a “Hand-Turned Chestnut Portafilter” and an “Espresso Distributor.”

What is the price range for Countercoffee.uk’s coffee?

The coffee prices on Countercoffee.uk’s homepage range from approximately £11.00 to £14.00 for 350g bags during sales, with regular prices listed around £24.00-£28.00 before discounts. Coffee tins are priced from £16.00 to £18.00.

What is the “take the quiz” feature on Countercoffee.uk?

Countercoffee.uk features a “take the quiz” option, likely a tool designed to help customers determine which coffee blend might be best suited for their preferences and desired caffeine intake.

Is Countercoffee.uk a UK-based business?

Yes, Countercoffee.uk states that it is a “SOMERSET BASED BUSINESS,” indicating that it operates from Somerset in the United Kingdom. Is Countercoffee.uk Legit? A Critical Assessment

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